Yangon, Myanmar, 11 February 2020 – Grab, the leading super app in Myanmar and Southeast Asia, continued its growth momentum in 2019 by delivering on its plans to improve lives and provide value-added services to Myanmar and its people. Grab’s long-term investment in Myanmar has put the building blocks in place to bring positive impact to different communities. More and more users are enjoying access to various services in the Grab App from transportation to food deliveries, while Grab’s driver-partners, delivery-partners and food merchant-partners are enjoying greater income opportunities.
Since 2017, Grab has brought its innovation, expertise and investment to Myanmar to support the transformation of the country’s transportation sector. In 2019, Grab continued its efforts to bring positive impact to the daily lives of passengers and driver-partners with new services such as GrabTaxiCall to provide live assisted bookings for GrabTaxi rides and Premium Rentals (Beta), a premium, on-demand and flexible service allowing businesspeople, tourists and families to book 7-seater minivans and 4-seater sedans for hourly and daily use.
A number of innovative in-app features were also introduced for users, including the new-look GrabRewards and Hotels, allowing Grab users to make bookings of hotel and accommodation during their trips within and outside of Myanmar. For driver-partners, Grab launched the Instant Cash Out feature to facilitate instantaneous withdrawal of earnings and easier payment of online transactions. The compulsory Passenger Selfie Verification policy for new Grab users was also launched to ensure higher safety and security standards on the platform.
Another significant milestone for Grab was the launch of food delivery service GrabFood in November 2019. GrabFood empowers people in Yangon to beat hunger anytime. Today, students stuck working on a project at school, professionals slugging it through a working lunch, even parents tending to their children can now satisfy their hunger, with each food delivery arriving at an average of 30 minutes. GrabFood aims to be the leading food delivery player in Myanmar in terms of order volume, having the widest selection of merchants and fastest delivery time.
“Grab is constantly trying to elevate the quality of life for people in Myanmar and we will continue our efforts to generate positive outcomes for various communities. 2019 was a memorable year for us as we diversified our services. As Myanmar’s everyday, everything super app, we have added food deliveries, hotel bookings within the Grab App and rentals of premium vehicles to our other transportation services. To drive Myanmar forward and strengthen our position as the everyday, everything super app, we will maintain our focus on service quality and safety standards and to expand our ecosystem through investment in technology, platform enhancements and forging more partnerships,” said Cindy Toh, Country Head, Grab Myanmar.