GrabRewards has been renamed to GrabXu. Rest assured, your points balance carries over exactly as is (1 point = 1 GrabXu). With GrabXu, we are introducing more ways to earn, so you can easily enjoy savings from your everyday actions on Grab.

Rest assured, your points balance will carry over exactly as is (1 point = 1 GrabXu).

Yes, you will need to update your Grab app to the latest version to access the new GrabXu homepage.

You can view your GrabXu balance on the GrabXu homepage:

1. From your Grab app homepage, tap the gold GrabXu icon located at the top-right corner of the screen, next to the Search bar.
2.You’ll be directed to the GrabXu homepage, where your balance will appear at the top.

Please ensure your app is updated to the latest version to access the GrabXu homepage.

Join GrabUnlimited and start earning GrabCoins by using Grab services (GrabFood, GrabBike, GrabCar, GrabExpress, GrabMart).

To qualify, transactions must be paid using cashless payment methods, such as bank cards or e-wallets linked to the Grab app.

• For every 7,000 VND spent on GrabBike/GrabCar/GrabFood/GrabExpress services, users will receive 1 GrabXu.
• For every 100,000 VND spent on GrabMart service, users will receive 1 GrabXu.

For avoidance of doubt, other transactions that cannot earn GrabXu are:

• Grab bookings/orders paid by cash
• GrabExpress Same Day
• GrabFood Self Pick-up
• Ride fare component covered by promo
• Additional fees/surcharges such as tolls fee, parking fee, waiting fee, etc.
• Tips for driver
• Spending GrabCoins (Catalogue Redemptions)
• Tours and tickets purchase via the in-app Experience tile
• Campaigns and Promotions (unless stated otherwise; refer to applicable terms and conditions)
• Purchase/Renewal of GrabUnlimited Membership Programme
• Buying GrabGifts
• Booking Hotel / Tours and tickets purchase via the in-app Experience tile