Conveniently book a taxi with a few taps on your smartphone.

What is GrabTaxi?

GrabTaxi is a product under the Grab App that provides taxi booking and dispatching services.

Why GrabTaxi?

No more waiting in line or hailing on the streets.


Free yourself from worry. Share your ride with your friends and get to your destination safely with our pool of trusted drivers.


Free yourself from the hassles of lining up or hailing a taxi on the street.


Free yourself from waiting for a random taxi to pass by. Grab can get a taxi to you within minutes.

How It Works

Use Grab to go anywhere freely.

Download Grab

Scan QR Code


GrabTaxi is a smartphone-based taxi booking and dispatching service. Our vision is to revamp the Philippines’ taxi industry, making it a safer and more efficient means of transport we can all be proud of.

GrabTaxi improves the way passengers hail taxi drivers and the way taxi drivers look out for passengers. Our 3 unique selling points are:

  1. Speed: GrabTaxi lets you find the taxi nearest you in less than a minute with just two taps! Waiting for your driver is also reduced as the algorithm in choosing the best driver for you is always the closest interested driver.
  2. Safety: GrabTaxi provides you transparency in information of your taxi booking – driver’s name, plate number, phone number, and estimated fare. Track your driver as you wait for him and “share-your-ride” on Facebook, Twitter, email, or SMS so your loved ones are assured of your route and arrival!
  3. Certainty: Just open the app and know how many taxis are near you. Subsequently, we provide you instant confirmation on the status of your booking!

Check out the “How It Works” section to know more.

Download the GrabTaxi iOS app in App Store , Android app in Google Play Store for FREE.

As long as you have either a Google Android, Apple iOS smartphone or tablet, then you’re good to go!

We have drivers everywhere around Metro Manila, Cebu City, Davao City, Iloilo City, Bacolod City, and Baguio City! We’re adding more locations to the list, so stay tuned to our site and social networks for updates!

For first time users, we will be giving you an activation code to the number you’ve provided for us to ensure the authenticity of your number. This is also important for us or drivers to get in touch with you when picking you up.

Our drivers are trained to turn on the meter once the passenger is inside the taxi. All you have to pay is the metered fare (based on LTFRB) and an additional booking fee, which varies per city. Check your app to learn more about our booking fees.

The reason for a booking fee is for drivers to be able to cover their expense in going to where you are. Remember, drivers only start their meters once you’re inside the taxi. In addition, we provide you speed, certainty, and safety. We will provide you the best taxi booking service in Manila and we promise to continuously serve you better every time.

We provide you with your driver’s information so feel free to call your designated driver. If any problems occur, email us at and we will investigate this for you.

Toll charge will automatically be added to your fares and will be charged to your card or GrabPay credits.

Cashin via driver can pay thru cash or e-wallet.

You can file a report to Please don’t forget to attach the physical receipt from your as a proof.

Note: You can only file a request for refund within 48 hours after the trip and the report is subject for validation.

You will receive an email from a Grab customer service representative if your report is valid or not valid for refund within 48 hours.

The refund for valid reports will be automatically added to your GrabPay credits.

The fares in the app when you booked are just estimated based on the travel time, the fares you will pay after the ride is based on taxi meter plus the additional charges.

You can file a refund request here if you were charged for a toll fee.

Note: Refund request is subject for validation.

Yes, it is safe to take GrabTaxi rides as all GrabTaxi drivers follow the safety protocol like sanitation, barriers, wearing facemask and faceshield.

If your payment method is cashless (GrabPay credits/Card), you may see two charges for the same booking. This is a payment authorization charge which is a temporary hold on funds on your credit/debit card or GrabPay Credits that we use to verify your payment method. Click here to learn more on payment authorization charges.

Depending on our investigation, the driver will be restricted from getting jobs for a period of time, based on the number of offenses and may lead to account suspension.