See available pickups/dropoffs and book in advance
Thank you for supporting MoveWithGrab!
In line with our efforts to improve Grab’s core services, we are temporarily suspending MoveWithGrab operations after May 4, 2018.
We will continuously study the carpooling market to find ways to improve mass transport solutions.
We hope you can continue using other Grab services. Download Grab here: https://grb.to/OneGrab
Choose morning or evening
Can I book in advance?
Yes, we recommend that you book 1 to 7 days before your trip. This is a guaranteed seat reservation.
What time do I have to show up?
You have to be there 10 minutes before your trip.
Will the car wait for me if I’m late?
No, in case of no show within the time frame allotted, your slot will be forfeited. You may get a ride on the next available slot, but your status will now be a chance passenger. (Advance booking passengers for the next slot will get first priority)
What if I don’t book online?
You may show up as a chance passenger, and you will be allocated only if there is an available seat. So better book in advance for a hassle free trip!
Can I cancel?
You may cancel up to 4 hours before the trip using the cancellation link in the confirmation email.
Can I book more than one slot?
Yes, but you need to put in the details of the other passenger. You cannot make more than one reservation per service time. Only one slot per person during morning rush/evening rush. Please note that if we notice that you are booked on several time slots, your ride may be forfeited and classified as a fraud ride.
How much is it?
Prices are fixed by routes – you will pay a fixed price no matter which route or how long the driver takes to get you to your destination. Fares range from P70 to P150 for Sure Seats, depending on the route you choose.
Can I pay via credit card?
No, payments are through cash for now.
What do I have to bring when I get to the mall terminal venue?
Please have your valid ID and a screenshot/printed copy of your email confirmation on hand. If you are not able to present these, you may not be allowed to take the ride.
How many people can be accommodated per ride?
We use premium 10-12 seaters for the majority of the service but this will ultimately depend on the vehicle assigned to you.
What vehicles will be used?
We use premium 10-12 seaters for the majority of the service but rest assured these will be spacious enough to accommodate all passengers comfortably.
How many vehicles are assigned per schedule?
This will depend on the popularity of the route. Rest assured that we will continue to add vehicles if a certain route is consistently in high demand.