Our app and backend systems employ best-in-class security frameworks that guard users’ accounts, transaction data, e-wallet, and other private information.
Our app features are continually strengthened and protected by the latest technology and our stringent processes, so users can do what they need with peace of mind.
No consumer should have to feel unsafe while using any of our services. Grab is always on standby to ensure a smooth and secure experience.
Learn more about our commitment to safety
Learn more about our commitment to safety
For more questions, please visit our Help Centre.
Your order’s total cost includes the price of the menu items plus a delivery fee. The delivery fees help us pay our delivery-partners and provide the best service possible.
Our delivery fees are calculated based on distance between the pick-up and drop-off locations.
Depending on your area and local restaurant hours, we begin delivering as early as 7 am, and run as late as 2 am. If a particular restaurant is not available for delivery, you will see it closed on the app.
GrabFood accepts a variety of payment methods like Debit/Credit Cards, GrabPay, Cash, and even PayPal, as indicated by your primary payment method in the Grab app.
Simply tap on “Payment method” on the checkout page, tap on “Cash”, and complete your order as usual! We know you’re hungry, so do remember to prepare sufficient cash for your order, to avoid any delays.
Do note that while all delivery-partners carry change, do drop them a message via GrabChat if you’re planning to use larger notes, so they can ensure that they have enough change.
Level 27F/28F Exquadra Tower,
Lot 1A Exchange Road corner Jade Street,
Ortigas Center, Pasig City, Philippines
