Since the launch of GrabFood in the Philippines, we have heavily invested in improving our food delivery service and technology to meet the growing demands of our consumers.
To continue serving even the smallest of our consumers’ cravings while maintaining sustainable business practices, we are testing a Small Order Fee of PHP20 for orders below PHP150 starting February 28, 2020, with a small number of merchant-partners. The Small Order Fee is rolled out upon thoughtful consideration and a review of global food delivery practices to ensure the service quality of our growing platform and to keep our delivery-partners on the road so that we can continue serving your cravings, no matter how simple.
We strive to maintain a healthy ecosystem that offers accessible and innovative food services to our consumers while driving business growth and service reliability for our merchant-partners, and sustainable income opportunities for delivery-partners.
We thank you for your continued support and we look forward to satisfying more of your cravings everyday.
What is Small Order Fee?
A small order fee applies to orders less than the minimum order amount of P150. You can simply add more items to your basket to remove the fee.
How much is Small Order Fee?
The small order fee is P20 and will be shown at the checkout page before you place the order.
When will Small Order Fee be applicable?
Small order fee will be applied to orders below Php 150.00 The order amount does not include delivery fee.
How do I check my order amount?
Your order amount equals to the “subtotal” in the checkout page.
Is minimum order amount & small order fee applicable for self pick-up service?
No, the small order fee is not applicable for self pick-up service.