We aim to be better for you.

As our driver-partner, your experience with Grab matters to us. That’s why we’re making constant improvements to ensure that driving with us is safer, more seamless, and more rewarding.

  • More Seamless Rides

Making rides more seamless for you.

We’re constantly improving, to make your driving experience with us as pleasant and convenient as possible.

GrabChat Picture Messages

To help you find your passengers quickly, they can now send an image of their exact location.

GrabChat Voice Messages

Forego the hassle of texting your passenger while on your way to pick them up. Get your message through easily with a voice message instead.

Recommended Entrances and Pick-up Points

We’ve added 4 million pick-up points across SouthEast Asia. With a wider range of pick-up points to select from, passengers can select a point that’s more accurate to their location, enabling you to find them more easily, especially in busy areas or at places with multiple entrances.

Choose Your Destination

Don’t miss out on jobs, even when you’re on the way home. Pick ‘My Destination’ at the end of your day, so that the app can prioritise trips to your chosen location.

Improved Map Accuracy

Our map is constantly improved for accuracy by crowdsourcing data from your geo-related feedbacks and passenger reports.

Trip Rating

We’ll automatically display post-trip feedback to passengers based on the rating they’ve given you and what’s relevant to the ride. This makes it easier for them to give quality feedback and to avoid penalising you for factors beyond your control.

Coming soon in December 2018.

Interested to find out how we’re improving the experience for our passengers as well?

Find out more