Grab was born out of a mission to make transport safer across Southeast Asia, and safety remains at the heart of our business.
That’s why we’re introducing the new in-app ‘Emergency’ button. One tap, and 199 will be keyed into your phone, to connect you directly with the Police. Although this is probably a feature you’ll never need to use, you’ll ride with peace of mind knowing that help is just a button away.
When should I press the ‘Emergency’ button?
You should only press it in the unlikely event of an emergency, e.g. if you or your driver are in danger.
What if I need other emergency services?
For the Fire service, please call 191, and for the Ambulance service,
please call 192. Alternatively, you may contact Grab Support
*Reminder: Please use all emergency services responsibly.
Where you’ll find the Emergency button:
Did you know?
One of the safety features of the Grab app is Share My Ride, which allows you to share your driver and ride details with your loved ones.