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Grab unveils its smart city vision to be an everyday app for consumers

  • Grab fulfills Southeast Asian consumers’ wishlist for an everyday app that complements their daily lifestyle needs beyond ride-hailing, from on-demand food delivery, logistics to cashless payments and financial services
  • Consumers will be able to commute, eat, deliver shopping and pay for daily essentials through one Grab app in the near future

Phnom Penh, 1st June 2018 – Grab today unveils its smart city vision to empower a future of seamless mobility, on-demand food delivery, logistics, cashless payments and financial services for the people of Southeast Asia – all within one mobile app. Soon, from the moment they wake up, consumers can book a JustGrab to get to work, order their breakfast and eat at the comfort of their office with GrabFood, zip to a meeting with a GrabBike and travel – all enabled by one mobile wallet, GrabPay.

Building an everyday app for the future of smart cities

When Grab crossed the milestone of 1 billion rides across Southeast Asia in October last year, Grab surveyed consumers in the region to find out what people in Southeast Asia envision Grab to be like in ten years’ time – majority of the 500 consumers who responded wished for a one-stop, everyday, lifestyle app that complements their daily lives.

To help Southeast Asians see into this future of a smart city that Grab is bringing closer to them, Grab releases a video today showcasing how Grab’s interconnected ecosystem of consumer services will help make the everyday lives of people easier through the use of technology.

As Grab’s service offerings expand, more and more consumers, drivers, delivery couriers and merchants will get to benefit in many ways:

  • Transport: Beyond just ride-hailing, Grab’s larger mobility vision is to enable a multi-modal future that serve people’s first- and last-mile needs more seamlessly. In the near future, consumers will be able to mix and match different transport options based on their travel preferences and budget. With better integration of public and private transportation options in one platform, consumers can choose to ride across and pay for multiple modes of transport seamlessly in one single journey. For instance, they can take a JustGrab to the bus or train station, continue their journey on public transit, and finally take a GrabBike to their final destination – all through one Grab app.
  • Payments: By expanding the use of GrabPay as a mobile wallet beyond transport, both consumers and merchants have a more seamless and secure way of transacting. Consumers can enjoy the benefits of a cashless society such as greater convenience and more seamless retail experience, while traditional, cash-based businesses are able to increase productivity and save business costs by going cashless. With a larger user base, GrabPay and GrabRewards will also become real revenue drivers for micro-entrepreneurs and small, medium-sized businesses, giving them access to new customers in an affordable way.
  • Financial services: Grab’s fintech offerings create new economic opportunities for millions of unbanked and underbanked consumers, drivers and small businesses across Southeast Asia. Over 6 million micro-entrepreneurs across the region have been enabled by Grab’s platform to date, and Grab targets to enable 100 million micro-entrepreneurs by 2020. Grab driver partners will also get to enjoy innovative in-app insurance solutions to protect their vehicles, livelihoods and families, for example, access to loss of income insurance, personal accident policies and motor insurance.
  • Lifestyle: With on-demand transport, food and delivery all in one app, enabled by one mobile wallet, consumers will have their most important everyday needs met. The opportunity and flexibility to drive, deliver or offer consumer services through the Grab platform and to earn more income or business revenue at their own time and pace is also open to everyone who want to leverage the opportunities of a digital economy.

“Grab is in a position to power this future of smart cities for consumers, because of the interconnectedness of each of our service and how they help each other grow. By building a technology platform that serves the most important everyday lifestyle needs of consumers, we are benefitting an entire ecosystem of connected users who are not only passengers and drivers, but also increasingly agents, merchants and driver-partners. We can help everyone, particularly micro-entrepreneurs, grow their businesses and serve consumers better with how each of our service is interlinked,” Mr. Wee Tang Yee, Country Head of Grab Cambodia said.

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