{"id":73612,"date":"2020-09-22T20:18:34","date_gmt":"2020-09-22T12:18:34","guid":{"rendered":"https:\/\/www.grab.com\/vn\/?p=73612"},"modified":"2020-12-09T19:31:37","modified_gmt":"2020-12-09T11:31:37","slug":"lien-he-voi-grab-chua-bao-gio-de-dang-den-the-voi-tinh-nang-goi-va-tro-chuyen-voi-grab-thong-qua-ung-dung","status":"publish","type":"post","link":"https:\/\/www.grab.com\/vn\/blog\/lien-he-voi-grab-chua-bao-gio-de-dang-den-the-voi-tinh-nang-goi-va-tro-chuyen-voi-grab-thong-qua-ung-dung\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp v\u1edbi Grab qua t\u00ednh n\u0103ng G\u1ecdi v\u00e0 Tr\u00f2 chuy\u1ec7n v\u1edbi Grab"},"content":{"rendered":"

 <\/p>\n

L\u01b0u \u00fd<\/span>: T\u1eeb ng\u00e0y 17\/08\/2020, T\u1ed5ng \u0111\u00e0i Grab s\u1ebd ch\u00ednh th\u1ee9c ng\u01b0ng s\u1eed d\u1ee5ng s\u1ed1 hotline d\u00e0nh cho Kh\u00e1ch h\u00e0ng v\u00e0 T\u00e0i x\u1ebf. \u0110\u1ec3 tr\u00e1nh tr\u01b0\u1eddng h\u1ee3p g\u1ecdi nh\u1ea7m t\u1edbi s\u1ed1 \u0111i\u1ec7n tho\u1ea1i gi\u1ea3 m\u1ea1o, h\u00e3y g\u1ecdi \u0111i\u1ec7n cho Grab tr\u1ef1c ti\u1ebfp th\u00f4ng qua Trung t\u00e2m tr\u1ee3 gi\u00fap\/ Help Center tr\u00ean \u1ee9ng d\u1ee5ng.<\/strong><\/em><\/p>\n

 <\/p>\n

C\u1ea7n tr\u1ee3 gi\u00fap v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 c\u1ee7a Grab<\/span><\/b>? T\u1eeb nay b\u1ea1n c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng li\u00ean h\u1ec7 v\u1edbi Grab<\/span>\u00a0<\/b>b\u1eb1ng c\u00e1ch l\u1ef1a ch\u1ecdn <\/span>G\u1ecdi \u0111\u1ebfn Grab<\/span><\/b>\u00a0hay <\/span>Tr\u00f2 chuy\u1ec7n v\u1edbi Grab<\/span>\u00a0<\/span><\/b>tr\u1ef1c ti\u1ebfp th\u00f4ng qua Trung t\u00e2m tr\u1ee3 gi\u00fap ngay tr\u00ean \u1ee9ng d\u1ee5ng.<\/span><\/p>\n

 <\/p>\n

\u0110\u1eb7c bi\u1ec7t v\u1edbi t\u00ednh n\u0103ng m\u00e3 PIN \u0111\u1ecbnh danh<\/strong> ra m\u1eaft trong th\u00e1ng 9, Grab<\/span><\/b> c\u00f3 th\u1ec3 nhanh ch\u00f3ng x\u00e1c nh\u1eadn danh t\u00ednh c\u1ee7a kh\u00e1ch h\u00e0ng, gi\u00fap b\u1ea1n ti\u1ebft ki\u1ec7m th\u1eddi gian h\u01a1n.<\/span><\/p>\n

 <\/p>\n

V\u00ec sao n\u00ean l\u1ef1a ch\u1ecdn G\u1ecdi \u0111\u1ebfn Grab hay Tr\u00f2 chuy\u1ec7n v\u1edbi Grab th\u00f4ng qua \u1ee9ng d\u1ee5ng?<\/span><\/p>\n\n\n\n\n
\n


\nG\u1ecdi \u0111\u1ebfn Grab<\/strong><\/p>\n

\"\"<\/p>\n<\/td>\n


\n\u2714\ufe0f Kh\u00f4ng c\u1ea7n ghi nh\u1edb s\u1ed1 \u0111i\u1ec7n tho\u1ea1i hotline Grab
\n<\/b><\/span>S\u1ed1 hotline c\u1ee7a Grab d\u00e0nh cho Kh\u00e1ch h\u00e0ng \u0111\u00e3 ng\u01b0ng s\u1eed d\u1ee5ng<\/span>. G\u1ecdi tr\u1ef1c ti\u1ebfp qua \u1ee9ng d\u1ee5ng s\u1ebd gi\u00fap b\u1ea1n \u0111\u1ea3m b\u1ea3o lu\u00f4n \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i \u0111\u1ebfn t\u1ed5ng \u0111\u00e0i ch\u00ednh th\u1ee9c, tr\u00e1nh tr\u01b0\u1eddng h\u1ee3p g\u1ecdi nh\u1ea7m t\u1edbi s\u1ed1 \u0111i\u1ec7n tho\u1ea1i gi\u1ea3 m\u1ea1o.<\/span><\/p>\n

\u2714\ufe0f Ti\u1ebft ki\u1ec7m th\u1eddi gian x\u00e1c nh\u1eadn th\u00f4ng tin c\u00e1 nh\u00e2n<\/b> – v\u1edbi m\u00e3 PIN \u0111\u1ecbnh danh<\/span><\/span><\/td>\n<\/tr>\n

\n


\nTr\u00f2 chuy\u1ec7n v\u1edbi Grab<\/strong><\/p>\n

\"\"
\n<\/strong><\/p>\n<\/td>\n


\n\u2714\ufe0f Nh\u1eadn ph\u1ea3n h\u1ed3i t\u1ee9c th\u00ec tr\u00ean \u1ee9ng d\u1ee5ng<\/b><\/span><\/span><\/p>\n

\u2714\ufe0f L\u01b0u gi\u1eef th\u00f4ng tin cu\u1ed9c tr\u00f2 chuy\u1ec7n<\/strong> tr\u00ean \u1ee9ng d\u1ee5ng<\/b><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

C\u00e1c b\u01b0\u1edbc li\u00ean h\u1ec7 v\u1edbi Grab th\u00f4ng qua Trung t\u00e2m tr\u1ee3 gi\u00fap\/ Help Center:<\/span><\/p>\n

G\u1ecdi \u0111\u1ebfn Grab<\/strong><\/p>\n\n\n\n\n\n
\"\"<\/td>\n<\/td>\n\"\"<\/td>\n<\/td>\n\"\"<\/td>\n<\/td>\n\"\"<\/td>\n<\/td>\n\"\"<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
B\u01b0\u1edbc 1: <\/span>Ch\u1ecdn T\u00e0i kho\u1ea3n\/ Account<\/strong><\/span><\/td>\n<\/td>\nB\u01b0\u1edbc 2: <\/span>Ch\u1ecdn Trung t\u00e2m tr\u1ee3 gi\u00fap\/ Help Center<\/strong><\/span><\/td>\n<\/td>\nB\u01b0\u1edbc 3: <\/span>K\u00e9o xu\u1ed1ng ph\u00eda d\u01b0\u1edbi c\u00f9ng c\u1ee7a m\u00e0n h\u00ecnh<\/span><\/td>\n<\/td>\nB\u01b0\u1edbc 4: <\/span> Nh\u1ea5n v\u00e0o G\u1ecdi \u0111\u1ebfn Grab\/ Call us<\/strong><\/span><\/td>\n<\/td>\nB\u01b0\u1edbc 5: <\/span> Ghi nh\u1edb s\u1ed1 PIN<\/strong> \u0111\u1ecbnh danh, v\u00e0 nh\u1ea5n v\u00e0o G\u1ecdi\/ Call<\/strong><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

Tr\u00f2 chuy\u1ec7n v\u1edbi Grab<\/strong><\/p>\n\n\n\n\n\n
<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n <\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
B\u01b0\u1edbc 1: <\/span>Ch\u1ecdn T\u00e0i kho\u1ea3n\/ Account<\/strong><\/span><\/td>\n<\/td>\nB\u01b0\u1edbc 2: <\/span>Ch\u1ecdn Trung t\u00e2m tr\u1ee3 gi\u00fap\/ Help Center<\/strong><\/span><\/td>\n<\/td>\nB\u01b0\u1edbc 3: <\/span>Ch\u1ecdn v\u1ea5n \u0111\u1ec1 b\u1ea1n c\u1ea7n tr\u1ee3 gi\u00fap<\/span><\/td>\n<\/td>\nB\u01b0\u1edbc 4: <\/span> Nh\u1ea5n v\u00e0o Tr\u00f2 chuy\u1ec7n v\u1edbi Grab\/ Chat with Grab<\/strong><\/span><\/td>\n<\/td>\nB\u01b0\u1edbc 5:\u00a0 <\/span><\/span>Trao \u0111\u1ed5i tr\u1ef1c ti\u1ebfp v\u1edbi \u0110\u1ed9i ng\u0169 h\u1ed7 tr\u1ee3 Grab<\/span><\/td>\n<\/td>\nB\u01b0\u1edbc 6: <\/span>B\u1ea1n c\u00f3 th\u1ec3 truy c\u1eadp v\u00e0o ph\u1ea7n Tin nh\u1eafn\/ Message<\/strong> \u0111\u1ec3 \u0111\u1ecdc l\u1ea1i c\u00e1c tin nh\u1eafn c\u0169 v\u1edbi Grab<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"  L\u01b0u \u00fd: T\u1eeb ng\u00e0y 17\/08\/2020, T\u1ed5ng \u0111\u00e0i Grab s\u1ebd ch\u00ednh th\u1ee9c ng\u01b0ng s\u1eed d\u1ee5ng s\u1ed1 hotline d\u00e0nh cho Kh\u00e1ch h\u00e0ng v\u00e0 T\u00e0i x\u1ebf. \u0110\u1ec3 tr\u00e1nh tr\u01b0\u1eddng h\u1ee3p g\u1ecdi nh\u1ea7m t\u1edbi s\u1ed1 \u0111i\u1ec7n tho\u1ea1i gi\u1ea3 m\u1ea1o, h\u00e3y g\u1ecdi \u0111i\u1ec7n cho Grab tr\u1ef1c ti\u1ebfp th\u00f4ng qua Trung t\u00e2m tr\u1ee3 gi\u00fap\/ Help Center tr\u00ean \u1ee9ng d\u1ee5ng.   […]","protected":false},"author":977,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[23],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/posts\/73612"}],"collection":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/users\/977"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/comments?post=73612"}],"version-history":[{"count":40,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/posts\/73612\/revisions"}],"predecessor-version":[{"id":78560,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/posts\/73612\/revisions\/78560"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/media?parent=73612"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/categories?post=73612"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/tags?post=73612"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}