{"id":25211,"date":"2018-09-07T11:19:51","date_gmt":"2018-09-07T03:19:51","guid":{"rendered":"https:\/\/www.grab.com\/vn\/?p=25211"},"modified":"2018-09-07T11:19:51","modified_gmt":"2018-09-07T03:19:51","slug":"grab-so-hotline-ho-tro-cac-thanh-pho-moi","status":"publish","type":"post","link":"https:\/\/www.grab.com\/vn\/blog\/driver\/car\/grab-so-hotline-ho-tro-cac-thanh-pho-moi\/","title":{"rendered":"[Grab] S\u1ed1 hotline h\u1ed7 tr\u1ee3 c\u00e1c Th\u00e0nh ph\u1ed1 m\u1edbi"},"content":{"rendered":"

\"\"<\/p>\n

Qu\u00fd \u0110\u1ed1i t\u00e1c th\u00e2n m\u1ebfn,<\/span><\/em><\/strong><\/p>\n

Grab xin g\u1eedi l\u1eddi c\u1ea3m \u01a1n \u0111\u1ebfn Qu\u00fd \u0111\u1ed1i t\u00e1c \u0111\u00e3 \u0111\u1ed3ng h\u00e0nh v\u00e0 t\u00edch c\u1ef1c ho\u1ea1t \u0111\u1ed9ng c\u00f9ng Grab trong th\u1eddi gian qua.<\/span><\/p>\n

Grab lu\u00f4n ch\u1ee7 tr\u01b0\u01a1ng l\u1eafng nghe v\u00e0 ghi nh\u1eadn \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p t\u1eeb \u0110\u1ed1i t\u00e1c v\u00e0 Kh\u00e1ch h\u00e0ng \u0111\u1ec3 kh\u00f4ng ng\u1eebng ho\u00e0n thi\u1ec7n v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5. <\/span>Nh\u1eb1m t\u1ea1o th\u00eam s\u1ef1 thu\u1eadn l\u1ee3i trong vi\u1ec7c di chuy\u1ec3n v\u00e0 gi\u00fap Qu\u00fd \u0111\u1ed1i t\u00e1c ho\u1ea1t \u0111\u1ed9ng chuy\u00ean nghi\u1ec7p h\u01a1n. Grab xin th\u00f4ng b\u00e1o \u0111\u1ebfn Qu\u00fd \u0111\u1ed1i t\u00e1c c\u00e1c s\u1ed1 Hotline h\u1ed7 tr\u1ee3 trong qu\u00e1 tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng, c\u1ee5 th\u1ec3 nh\u01b0 sau:<\/span><\/span><\/p>\n

\"\"<\/p>\n

* L\u01b0u \u00fd<\/strong>: S\u1ed1 hotline t\u1ea1i m\u1ee5c (1) v\u00e0 (2) \u00e1p d\u1ee5ng cho to\u00e0n b\u1ed9 c\u00e1c Th\u00e0nh ph\u1ed1 m\u1edbi (kh\u00f4ng bao g\u1ed3m: H\u00e0 N\u1ed9i, H\u1ed3 Ch\u00ed Minh v\u00e0 \u0110\u00e0 N\u1eb5ng)<\/span><\/strong><\/span><\/p>\n

C\u00e1c h\u1ea1ng m\u1ee5c h\u1ed7 tr\u1ee3 ch\u00ednh:<\/span><\/strong><\/p>\n

    \n
  1. Ki\u1ec3m tra v\u00e0 c\u00e0i \u0111\u1eb7t l\u1ea1i \u1ee9ng d\u1ee5ng, email.<\/span><\/li>\n
  2. Gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc li\u00ean quan \u0111\u1ebfn c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh th\u01b0\u1edfng, quy \u0111\u1ecbnh, ch\u00ednh s\u00e1ch c\u1ee7a c\u00f4ng ty.<\/span><\/li>\n
  3. H\u1ed7 tr\u1ee3 th\u00f4ng tin li\u00ean quan \u0111\u1ebfn vi\u1ec7c thanh to\u00e1n c\u1ee7a Grab \u0111\u1ebfn Qu\u00fd \u0110\u1ed1i T\u00e1c.<\/span><\/li>\n
  4. H\u1ed7 tr\u1ee3 thao t\u00e1c \u1ee9ng d\u1ee5ng (V\u00ed, nh\u1eadn cu\u1ed1c, c\u00e1c ch\u1ee9c n\u0103ng h\u1ed7 tr\u1ee3, v..v..)<\/span><\/li>\n
  5. H\u1ed7 tr\u1ee3 b\u1ed5 sung h\u1ed3 s\u01a1, s\u1ed1 t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng cho Qu\u00fd \u0110\u1ed1i T\u00e1c.<\/span><\/li>\n
  6. Ghi nh\u1eadn v\u00e0 x\u1eed l\u00fd c\u00e1c th\u00f4ng tin sai \u0111\u1ecbnh v\u1ecb, sai \u0111i\u1ec3m \u0111\u00f3n\/ tr\u1ea3 kh\u00e1ch.<\/span><\/li>\n<\/ol>\n

    M\u1ecdi \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p hay th\u1eafc m\u1eafc, Quy\u0301 \u0110\u00f4\u0301i ta\u0301c vui l\u00f2ng pha\u0309n h\u00f4\u0300i th\u00f4ng qua ti\u0301nh n\u0103ng <\/span>H\u00d4\u0303 TR\u01a0\u0323<\/span><\/strong> \u0111\u01b0\u01a1\u0323c ti\u0301ch h\u01a1\u0323p ngay tr\u00ean \u01b0\u0301ng du\u0323ng.<\/span><\/span><\/p>\n

    Tr\u00e2n tr\u1ecdng,<\/span><\/strong><\/p>\n

    \u0110\u1ed9i ng\u0169 Grab.<\/span><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"Qu\u00fd \u0110\u1ed1i t\u00e1c th\u00e2n m\u1ebfn, Grab xin g\u1eedi l\u1eddi c\u1ea3m \u01a1n \u0111\u1ebfn Qu\u00fd \u0111\u1ed1i t\u00e1c \u0111\u00e3 \u0111\u1ed3ng h\u00e0nh v\u00e0 t\u00edch c\u1ef1c ho\u1ea1t \u0111\u1ed9ng c\u00f9ng Grab trong th\u1eddi gian qua. Grab lu\u00f4n ch\u1ee7 tr\u01b0\u01a1ng l\u1eafng nghe v\u00e0 ghi nh\u1eadn \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p t\u1eeb \u0110\u1ed1i t\u00e1c v\u00e0 Kh\u00e1ch h\u00e0ng \u0111\u1ec3 kh\u00f4ng ng\u1eebng ho\u00e0n thi\u1ec7n v\u1ec1 ch\u1ea5t […]","protected":false},"author":457,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[21,3],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/posts\/25211"}],"collection":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/users\/457"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/comments?post=25211"}],"version-history":[{"count":1,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/posts\/25211\/revisions"}],"predecessor-version":[{"id":25216,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/posts\/25211\/revisions\/25216"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/media?parent=25211"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/categories?post=25211"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/tags?post=25211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}