{"id":211607,"date":"2026-08-13T15:30:43","date_gmt":"2026-08-13T07:30:43","guid":{"rendered":"https:\/\/www.grab.com\/vn\/?p=211607"},"modified":"2026-08-19T17:39:17","modified_gmt":"2026-08-19T09:39:17","slug":"xulydonhanggiaokhongthanhcong","status":"publish","type":"post","link":"https:\/\/www.grab.com\/vn\/blog\/driver\/xulydonhanggiaokhongthanhcong\/","title":{"rendered":"Grab 2 b\u00e1nh | C\u1eadp nh\u1eadt quy tr\u00ecnh x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng giao kh\u00f4ng th\u00e0nh c\u00f4ng & b\u1ed3i ho\u00e0n cho \u0110\u1ed1i t\u00e1c"},"content":{"rendered":"\t\t
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Qu\u00fd \u0110\u1ed1i t\u00e1c th\u00e2n m\u1ebfn,<\/span><\/p>

Nh\u1eb1m <\/span>t\u1ed1i \u01b0u tr\u1ea3i nghi\u1ec7m giao h\u00e0ng<\/span> v\u00e0 <\/span>\u0111\u1ea3m b\u1ea3o quy\u1ec1n<\/span> l\u1ee3i<\/span> cho \u0110\u1ed1i t\u00e1c trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng th\u1ec3 li\u00ean l\u1ea1c \u0111\u01b0\u1ee3c v\u1edbi Ng\u01b0\u1eddi d\u00f9ng, Grab \u0111\u00e3 c\u1eadp nh\u1eadt <\/span>quy tr\u00ecnh x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng giao kh\u00f4ng<\/span> th\u00e0nh c\u00f4ng \u0111\u1ed1i v\u1edbi d\u1ecbch v\u1ee5 GrabFood<\/span>. Th\u00f4ng tin chi ti\u1ebft nh\u01b0 sau:<\/span><\/p>

  • D\u1ecbch v\u1ee5 \u00e1p d\u1ee5ng: <\/span>GrabFood.<\/span><\/p><\/li>

  • Th\u1eddi gian v\u00e0 khu v\u1ef1c \u00e1p d\u1ee5ng: <\/span>T\u1eeb ng\u00e0y 13\/8\/2026 \u0111\u1ebfn khi c\u00f3 th\u00f4ng b\u00e1o m\u1edbi. C\u1eadp nh\u1eadt n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng theo t\u1eebng giai \u0111o\u1ea1n cho c\u00e1c nh\u00f3m \u0110\u1ed1i t\u00e1c tr\u00ean to\u00e0n qu\u1ed1c.<\/span><\/p><\/li><\/ul>

    N\u00caN TH\u1ef0C HI\u1ec6N QUY TR\u00ccNH B\u1ed2I HO\u00c0N GRABFOOD KHI N\u00c0O?<\/span><\/p>

    Quy tr\u00ecnh n\u00e0y \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng khi \u0110\u1ed1i t\u00e1c <\/span>\u0111\u00e3 \u0111\u1ebfn \u0111i\u1ec3m giao h\u00e0ng<\/span> nh\u01b0ng g\u1eb7p m\u1ed9t trong c\u00e1c t\u00ecnh hu\u1ed1ng sau:<\/span><\/p>

    • Kh\u00f4ng li\u00ean l\u1ea1c \u0111\u01b0\u1ee3c v\u1edbi Ng\u01b0\u1eddi d\u00f9ng:<\/span> \u0110\u1ed1i t\u00e1c \u0111\u00e3 n\u1ed7 l\u1ef1c g\u1ecdi \u0111i\u1ec7n v\u00e0\/ho\u1eb7c nh\u1eafn tin nhi\u1ec1u l\u1ea7n (h\u01a1n 03 l\u1ea7n) nh\u01b0ng kh\u00f4ng li\u00ean l\u1ea1c \u0111\u01b0\u1ee3c ho\u1eb7c Ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng ph\u1ea3n h\u1ed3i, kh\u00f4ng nghe m\u00e1y.<\/span><\/p><\/li>

    • Ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng c\u00f3 m\u1eb7t \u0111\u1ec3 nh\u1eadn h\u00e0ng:<\/span> \u0110\u1ed1i t\u00e1c \u0111\u00e3 ch\u1edd qu\u00e1 l\u00e2u nh\u01b0ng Ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng xu\u1ea5t hi\u1ec7n t\u1ea1i \u0111i\u1ec3m giao h\u00e0ng qu\u00e1 10 ph\u00fat.<\/span><\/p><\/li>

    • Kh\u00f4ng th\u1ec3 v\u00e0o khu v\u1ef1c giao h\u00e0ng:<\/span> Khu v\u1ef1c h\u1ea1n ch\u1ebf ra v\u00e0o, khu v\u1ef1c ri\u00eang t\u01b0 theo y\u00eau c\u1ea7u c\u1ee7a Ng\u01b0\u1eddi d\u00f9ng (t\u00f2a nh\u00e0, v\u0103n ph\u00f2ng, chung c\u01b0,…) V\u00c0 <\/span>kh\u00f4ng li\u00ean l\u1ea1c \u0111\u01b0\u1ee3c v\u1edbi Ng\u01b0\u1eddi d\u00f9ng <\/span>\u0111\u1ec3 nh\u1eadn h\u01b0\u1edbng d\u1eabn t\u1eeb h\u1ecd.<\/span><\/p><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      C\u00c1CH 1: QUY TR\u00ccNH TH\u1ef0C HI\u1ec6N T\u1ea0I TH\u1edcI \u0110I\u1ec2M GIAO H\u00c0NG<\/b><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      C\u00c1CH 2: B\u1ed2I HO\u00c0N T\u1ea0I TRUNG T\u00c2M H\u1ed6 TR\u1ee2 TR\u00caN \u1ee8NG D\u1ee4NG GRAB DRIVER<\/b><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Nh\u1eb1m t\u1ed1i \u01b0u h\u00f3a th\u1eddi gian x\u1eed l\u00fd,<\/span> t\u1eeb ng\u00e0y 08\/7\/2026,<\/span> Grab \u00e1p d\u1ee5ng <\/span>h\u1ec7 th\u1ed1ng t\u1ef1 \u0111\u1ed9ng<\/span> trong vi\u1ec7c x\u00e9t duy\u1ec7t m\u1ed9t s\u1ed1 y\u00eau c\u1ea7u b\u1ed3i ho\u00e0n d\u1ecbch v\u1ee5 GrabFood.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      L\u01afU \u00dd QUAN TR\u1eccNG<\/span><\/p>

      • \u0110\u1ed1i t\u00e1c vui l\u00f2ng tu\u00e2n th\u1ee7 quy tr\u00ecnh giao \u0111\u01a1n h\u00e0ng \u0111\u1ec3 h\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng x\u00e1c minh v\u00e0 quy tr\u00ecnh b\u1ed3i ho\u00e0n di\u1ec5n ra nhanh ch\u00f3ng.<\/span><\/p><\/li>

      • Quy tr\u00ecnh b\u1ed3i ho\u00e0n<\/span> ch\u1ec9 \u00e1p d\u1ee5ng<\/span> cho \u0111\u01a1n h\u00e0ng GrabFood c\u00f3 h\u00ecnh th\u1ee9c thanh to\u00e1n Ti\u1ec1n m\u1eb7t.<\/span><\/p><\/li>

      • H\u1ec7 th\u1ed1ng s\u1ebd <\/span>T\u1eea CH\u1ed0I TH\u1eb2NG<\/span> v\u00e0 <\/span>KH\u00d4NG<\/span> gi\u1ea3i quy\u1ebft \u0111\u1ed1i v\u1edbi c\u00e1c y\u00eau c\u1ea7u b\u1ed3i ho\u00e0n n\u1ebfu \u0110\u1ed1i t\u00e1c th\u1ef1c hi\u1ec7n sai\/thi\u1ebfu <\/span>b\u1ea5t k\u1ef3<\/span> \u0111i\u1ec1u ki\u1ec7n n\u00e0o d\u01b0\u1edbi \u0111\u00e2y t\u1ea1i th\u1eddi \u0111i\u1ec3m giao h\u00e0ng:<\/span><\/p>

        • \u0110\u1ee9ng qu\u00e1 xa<\/span> \u0111\u1ecba \u0111i\u1ec3m giao h\u00e0ng.<\/span><\/p><\/li>

        • Kh\u00f4ng th\u1ef1c hi\u1ec7n g\u1ecdi \u0111i\u1ec7n ho\u1eb7c kh\u00f4ng g\u1ecdi \u0111\u1ee7 03 l\u1ea7n cho<\/span> Ng\u01b0\u1eddi d\u00f9ng th\u00f4ng qua<\/span> t\u00ednh n\u0103ng GrabCall\/GrabChat<\/span> tr\u00ean \u1ee9ng d\u1ee5ng.<\/span><\/p><\/li>

        • Kh\u00f4ng ch\u1edd \u0111\u1ee7 th\u1eddi gian t\u1ed1i thi\u1ec3u 10 ph\u00fat <\/span>t\u1ea1i \u0111i\u1ec3m giao h\u00e0ng.<\/span><\/p><\/li><\/ul><\/li>

        • Grab khuy\u1ebfn kh\u00edch \u0110\u1ed1i t\u00e1c h\u00e3y lu\u00f4n \u0111\u1ea3m b\u1ea3o ch\u1ee5p \u1ea3nh th\u1eadt r\u00f5 n\u00e9t v\u00ec \u0111\u00e2y ch\u00ednh l\u00e0 c\u01a1 s\u1edf quan tr\u1ecdng \u0111\u1ec3 Grab h\u1ed7 tr\u1ee3 b\u1ed3i ho\u00e0n nhanh ch\u00f3ng, c\u0169ng nh\u01b0 b\u1ea3o v\u1ec7 \u0110\u1ed1i t\u00e1c n\u1ebfu c\u00f3 khi\u1ebfu n\u1ea1i t\u1eeb Ng\u01b0\u1eddi d\u00f9ng. \u0110\u1ed1i t\u00e1c h\u00e3y:<\/span><\/p>

          • \u1ea2nh c\u1ea7n r\u00f5 r\u00e0ng, \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin theo y\u00eau c\u1ea7u.<\/span><\/p><\/li>

          • H\u1ec7 th\u1ed1ng s\u1ebd <\/span>t\u1ef1 \u0111\u1ed9ng ki\u1ec3m tra ch\u1ea5t l\u01b0\u1ee3ng \u1ea3nh<\/span>. N\u1ebfu \u1ea3nh ch\u01b0a \u0111\u1ea1t, h\u1ec7 th\u1ed1ng s\u1ebd th\u00f4ng b\u00e1o <\/span>l\u00fd do c\u1ee5 th\u1ec3<\/span> (v\u00ed d\u1ee5: m\u00e3 \u0111\u01a1n h\u00e0ng kh\u00f4ng r\u00f5, thi\u1ebfu s\u1ed1 nh\u00e0,\u2026) v\u00e0 y\u00eau c\u1ea7u \u0110\u1ed1i t\u00e1c <\/span>ch\u1ee5p l\u1ea1i<\/span>.<\/span><\/p><\/li>

          • N\u00fat <\/span>“\u0110\u00e3 giao h\u00e0ng”<\/span> v\u1eabn ho\u1ea1t \u0111\u1ed9ng k\u1ec3 c\u1ea3 khi \u1ea3nh ch\u01b0a \u0111\u1ea1t ti\u00eau chu\u1ea9n, nh\u01b0ng Grab <\/span>khuy\u1ebfn kh\u00edch \u0110\u1ed1i t\u00e1c ch\u1ee5p l\u1ea1i \u1ea3nh r\u00f5 r\u00e0ng<\/span> \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i b\u1ed3i ho\u00e0n v\u1ec1 sau n\u1ebfu ph\u00e1t sinh v\u1ea5n \u0111\u1ec1.<\/span><\/p><\/li>

          • Xem th\u00eam quy tr\u00ecnh ch\u1ee5p \u1ea3nh giao \u0111\u01a1n h\u00e0ng <\/span>T\u1ea0I \u0110\u00c2Y<\/span><\/a><\/p><\/li><\/ul><\/li><\/ul>

            M\u1ecdi th\u1eafc m\u1eafc, \u0110\u1ed1i t\u00e1c vui l\u00f2ng truy c\u1eadp m\u1ee5c <\/span>Tr\u1ee3 Gi\u00fap<\/span> tr\u1ef1c ti\u1ebfp tr\u00ean \u1ee9ng d\u1ee5ng Grab Driver \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3.<\/span><\/p>

            M\u1ebfn ch\u00fac \u0110\u1ed1i t\u00e1c ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 v\u00e0 an to\u00e0n!<\/span><\/p>

            Tr\u00e2n tr\u1ecdng,\u00a0<\/span><\/p>

            \u0110\u1ed9i ng\u0169 Grab<\/span><\/p>

            <\/colgroup>

            H\u1eceI<\/span><\/p><\/td>

            \u0110\u00c1P<\/span><\/p><\/td><\/tr>

            Phi\u00ean b\u1ea3n h\u1ec7 \u0111i\u1ec1u h\u00e0nh t\u01b0\u01a1ng th\u00edch?<\/span><\/p><\/td>

            C\u1eadp nh\u1eadt n\u00e0y \u00e1p d\u1ee5ng cho \u1ee9ng d\u1ee5ng Grab Driver phi\u00ean b\u1ea3n:<\/span><\/p>

            • iOS \u2265 1.433.0<\/span><\/p><\/li>

            • Android \u2265 5.446.0<\/span><\/p><\/li><\/ul>

              \u0110\u1ed1i t\u00e1c vui l\u00f2ng v\u00e0o App Store ho\u1eb7c CH Play \u0111\u1ec3 ki\u1ec3m tra v\u00e0 c\u1eadp nh\u1eadt \u1ee9ng d\u1ee5ng Grab Driver l\u00ean phi\u00ean b\u1ea3n m\u1edbi nh\u1ea5t.\u00a0<\/span><\/p><\/td><\/tr>

            \u1ede <\/span>B\u01b0\u1edbc 2: H\u1ec7 th\u1ed1ng x\u00e1c minh<\/span>, n\u1ebfu t\u00f4i \u0111\u00e3 th\u1eed nhi\u1ec1u l\u1ea7n nh\u01b0ng v\u1eabn kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 h\u1ee3p l\u1ec7 \u0111\u1ec3 th\u1ef1c hi\u1ec7n b\u01b0\u1edbc ti\u1ebfp theo th\u00ec t\u00f4i c\u00f3 th\u1ec3 ho\u00e0n th\u00e0nh \u0111\u01a1n h\u00e0ng kh\u00f4ng?<\/span><\/p><\/td>

            C\u00f3. N\u1ebfu \u0110\u1ed1i t\u00e1c \u0111\u00e3 th\u1eed l\u1ea1i nhi\u1ec1u l\u1ea7n t\u1ea1i B\u01b0\u1edbc 2 m\u00e0 v\u1eabn kh\u00f4ng h\u1ee3p l\u1ec7, \u0110\u1ed1i t\u00e1c c\u00f3 th\u1ec3 ti\u1ebfp t\u1ee5c th\u1ef1c hi\u1ec7n <\/span>B\u01b0\u1edbc 3: Ch\u1ee5p \u1ea3nh x\u00e1c nh\u1eadn<\/span> v\u00e0 ho\u00e0n th\u00e0nh \u0111\u01a1n h\u00e0ng.\u00a0<\/span><\/p><\/td><\/tr>

            N\u1ebfu m\u1ea1ng y\u1ebfu ho\u1eb7c kh\u00f4ng c\u00f3 k\u1ebft n\u1ed1i m\u1ea1ng, t\u00f4i c\u00f3 th\u1ec3 ho\u00e0n t\u1ea5t quy tr\u00ecnh \u0111\u01b0\u1ee3c kh\u00f4ng?<\/span><\/p><\/td>

            C\u00f3. N\u1ebfu k\u1ebft n\u1ed1i m\u1ea1ng kh\u00f4ng \u1ed5n \u0111\u1ecbnh, \u0110\u1ed1i t\u00e1c v\u1eabn c\u00f3 th\u1ec3 ho\u00e0n t\u1ea5t quy tr\u00ecnh.\u00a0<\/span><\/p>

            Tuy nhi\u00ean, \u0110\u1ed1i t\u00e1c c\u1ea7n <\/span>th\u1ef1c hi\u1ec7n \u00edt nh\u1ea5t m\u1ed9t l\u1ea7n ch\u1ee5p \u1ea3nh<\/span> tr\u01b0\u1edbc khi \u1ee9ng d\u1ee5ng cho ph\u00e9p ho\u00e0n t\u1ea5t \u0111\u01a1n h\u00e0ng.\u00a0<\/span><\/p>

            L\u01b0u \u00fd: \u1ee8ng d\u1ee5ng <\/span>kh\u00f4ng t\u1ef1 \u0111\u1ed9ng l\u01b0u \u1ea3nh<\/span> v\u00e0o \u0111i\u1ec7n tho\u1ea1i trong tr\u01b0\u1eddng h\u1ee3p m\u1ea5t k\u1ebft n\u1ed1i m\u1ea1ng. V\u00ec v\u1eady, n\u1ebfu c\u00f3 th\u1ec3, \u0110\u1ed1i t\u00e1c h\u00e3y <\/span>ch\u1ee5p th\u00eam m\u1ed9t l\u1ea7n b\u1eb1ng camera \u0111i\u1ec7n tho\u1ea1i<\/span> v\u00e0 l\u01b0u v\u00e0o th\u01b0 vi\u1ec7n \u1ea3nh \u0111\u1ec3 s\u1eed d\u1ee5ng khi c\u1ea7n ch\u1ee9ng minh.\u00a0<\/span><\/p><\/td><\/tr><\/tbody><\/table><\/div>

            \u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"Qu\u00fd \u0110\u1ed1i t\u00e1c th\u00e2n m\u1ebfn, Nh\u1eb1m t\u1ed1i \u01b0u tr\u1ea3i nghi\u1ec7m giao h\u00e0ng v\u00e0 \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i cho \u0110\u1ed1i t\u00e1c trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng th\u1ec3 li\u00ean l\u1ea1c \u0111\u01b0\u1ee3c v\u1edbi Ng\u01b0\u1eddi d\u00f9ng, Grab \u0111\u00e3 c\u1eadp nh\u1eadt quy tr\u00ecnh x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng giao kh\u00f4ng th\u00e0nh c\u00f4ng \u0111\u1ed1i v\u1edbi d\u1ecbch v\u1ee5 GrabFood. Th\u00f4ng tin chi ti\u1ebft […]","protected":false},"author":1970,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[88,3],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/posts\/211607"}],"collection":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/users\/1970"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/comments?post=211607"}],"version-history":[{"count":10,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/posts\/211607\/revisions"}],"predecessor-version":[{"id":211948,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/posts\/211607\/revisions\/211948"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/media?parent=211607"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/categories?post=211607"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/tags?post=211607"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}