{"id":18074,"date":"2017-12-26T17:12:27","date_gmt":"2017-12-26T09:12:27","guid":{"rendered":"https:\/\/www.grab.com\/vn\/?p=18074"},"modified":"2017-12-28T13:04:43","modified_gmt":"2017-12-28T05:04:43","slug":"bi-kip-de-co-chuyen-di-hoan-hao-danh-cho-khach-hang","status":"publish","type":"post","link":"https:\/\/www.grab.com\/vn\/blog\/bi-kip-de-co-chuyen-di-hoan-hao-danh-cho-khach-hang\/","title":{"rendered":"B\u00ed k\u00edp \u0111\u1ec3 c\u00f3 chuy\u1ebfn \u0111i ho\u00e0n h\u1ea3o d\u00e0nh cho kh\u00e1ch h\u00e0ng"},"content":{"rendered":"

I. \u0110\u1eb6T XE<\/span><\/h3>\n
    \n
  1. Lu\u00f4n c\u1eadp nh\u1eadt s\u1ed1 \u0111i\u1ec7n tho\u1ea1i v\u00e0 email \u0111\u1ec3 li\u00ean h\u1ec7 v\u1edbi T\u00e0i x\u1ebf d\u1ec5 d\u00e0ng h\u01a1n, \u0111\u1ed3ng th\u1eddi gi\u00fap b\u1ea1n nh\u1eadn nh\u1eefng th\u00f4ng tin \u01b0u \u0111\u00e3i m\u1edbi nh\u1ea5t t\u1eeb Grab m\u1ed9t c\u00e1ch th\u01b0\u1eddng xuy\u00ean.<\/span><\/li>\n
  2. Nh\u1eadp ch\u00ednh x\u00e1c \u0110i\u1ec3m \u0110\u00f3n v\u00e0 \u0110i\u1ec3m \u0110\u1ebfn \u0111\u1ec3 tr\u00e1nh nh\u1eefng b\u1ea5t ti\u1ec7n kh\u00f4ng \u0111\u00e1ng c\u00f3 (nh\u1eadp sai \u0111\u1ecba \u0111i\u1ec3m c\u00f3 th\u1ec3 g\u00e2y ph\u00e1t sinh chi ph\u00ed cho chuy\u1ebfn \u0111i).<\/span><\/li>\n
  3. Trong tr\u01b0\u1eddng h\u1ee3p b\u1ea1n c\u1ea7n t\u00e0i x\u1ebf \u0111\u1ee3i 5 – 10 ph\u00fat, vui l\u00f2ng th\u00f4ng b\u00e1o tr\u01b0\u1edbc cho t\u00e0i x\u1ebf. N\u1ebfu th\u1eddi gian ch\u1edd nhi\u1ec1u h\u01a1n, vui l\u00f2ng hu\u1ef7 chuy\u1ebfn v\u00e0 \u0111\u1eb7t l\u1ea1i chuy\u1ebfn xe m\u1edbi.<\/span><\/li>\n
  4. \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o an to\u00e0n, vui l\u00f2ng ki\u1ec3m tra v\u00e0 ch\u1ec9 b\u1eaft \u0111\u1ea7u chuy\u1ebfn \u0111i n\u1ebfu bi\u1ec3n s\u1ed1 xe v\u00e0 T\u00e0i x\u1ebf \u0111\u00fang v\u1edbi th\u00f4ng tin tr\u00ean \u1ee9ng d\u1ee5ng.<\/span><\/li>\n
  5. Vui l\u00f2ng l\u1ef1a ch\u1ecdn v\u00e0 \u0111\u1eb7t \u0111\u00fang lo\u1ea1i h\u00ecnh ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u di chuy\u1ec3n (GrabCar 7 ch\u1ed7, Grab T\u1ec9nh, GrabShare, Giao h\u00e0ng…) \u0111\u1ec3 tr\u00e1nh nh\u1eefng ph\u00e1t sinh kh\u00f4ng \u0111\u00e1ng c\u00f3.<\/span><\/li>\n
  6. Kh\u00f4ng mang theo v\u1eadt nu\u00f4i, th\u00fa c\u01b0ng ho\u1eb7c h\u00e0ng h\u00f3a c\u1ed3ng k\u1ec1nh khi di chuy\u1ec3n v\u1edbi GrabCar.<\/span><\/li>\n
  7. N\u1ebfu b\u1ea1n di chuy\u1ec3n m\u1ed9t m\u00ecnh, h\u00e3y \u01b0u ti\u00ean ch\u1ecdn gh\u1ebf ng\u1ed3i ph\u00eda sau b\u00ean ph\u1ea3i b\u1edfi \u0111\u00f3 l\u00e0 v\u1ecb tr\u00ed an to\u00e0n nh\u1ea5t.<\/span><\/li>\n<\/ol>\n

    II. TRONG SU\u1ed0T CHUY\u1ebeN \u0110I<\/span><\/h3>\n
      \n
    1. B\u1ea5t c\u1ee9 khi n\u00e0o b\u1ea1n \u0111\u1eb7t GrabCar, <\/span>B\u1ea3o hi\u1ec3m Tai n\u1ea1n C\u00e1 nh\u00e2n<\/span><\/a> s\u1ebd b\u1ea3o \u0111\u1ea3m cho to\u00e0n b\u1ed9 chuy\u1ebfn \u0111i c\u1ee7a b\u1ea1n v\u1edbi gi\u00e1 tr\u1ecb b\u1ea3o hi\u1ec3m l\u00ean t\u1edbi 100 tri\u1ec7u \u0111\u1ed3ng\/ng\u01b0\u1eddi. \u0110\u1ed3ng th\u1eddi, T\u1ed5ng \u0110\u00e0i ph\u1ee5c v\u1ee5 24\/7 lu\u00f4n s\u1eb5n s\u00e0ng \u0111\u1ec3 h\u1ed7 tr\u1ee3. \u0110\u1ec3 \u0111\u01b0\u1ee3c Grab b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i v\u00e0 tr\u00e1nh c\u00e1c r\u1ee7i ro kh\u00f4ng mong mu\u1ed1n, h\u00e3y lu\u00f4n n\u00f3i kh\u00f4ng v\u1edbi tho\u1ea3 thu\u1eadn hu\u1ef7 chuy\u1ebfn v\u00e0 \u0111i b\u00ean ngo\u00e0i c\u1ee7a T\u00e0i x\u1ebf. <\/span><\/li>\n
    2. Lu\u00f4n th\u1eaft d\u00e2y an to\u00e0n \u1edf t\u1ea5t c\u1ea3 c\u00e1c v\u1ecb tr\u00ed c\u00f3 trang b\u1ecb d\u00e2y an to\u00e0n, k\u1ec3 c\u1ea3 \u1edf h\u00e0ng gh\u1ebf sau.<\/span><\/li>\n
    3. Ph\u1ee5 ph\u00ed cho m\u1ed7i l\u1ea7n thay \u0111\u1ed5i l\u1ed9 tr\u00ecnh l\u00e0 30.000 VN\u0110\/\u0111i\u1ec3m d\u1eebng trong ph\u1ea1m vi 5km, \u00e1p d\u1ee5ng t\u1ed1i \u0111a 3 \u0111i\u1ec3m d\u1eebng. N\u1ebfu \u0111\u00e3 bi\u1ebft tr\u01b0\u1edbc l\u1ed9 tr\u00ecnh, Grab g\u1ee3i \u00fd b\u1ea1n s\u1eed d\u1ee5ng t\u00ednh n\u0103ng Th\u00eam \u0111i\u1ec3m d\u1eebng \u0111\u1ec3 di chuy\u1ec3n thu\u1eadn l\u1ee3i h\u01a1n. Trong tr\u01b0\u1eddng h\u1ee3p ph\u00e1t sinh nhi\u1ec1u \u0111i\u1ec3m d\u1eebng, b\u1ea1n vui l\u00f2ng \u0111\u1eb7t ti\u1ebfp chuy\u1ebfn xe m\u1edbi ho\u1eb7c s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 GrabTaxi.<\/span><\/li>\n<\/ol>\n

      III. K\u1ebeT TH\u00daC CHUY\u1ebeN \u0110I<\/span><\/h3>\n
        \n
      1. C\u00e1c ph\u1ee5 ph\u00ed s\u1ebd \u0111\u01b0\u1ee3c thu th\u00eam trong tr\u01b0\u1eddng h\u1ee3p b\u1ea1n \u0111i qua khu v\u1ef1c c\u00f3 \u00e1p d\u1ee5ng ph\u1ee5 ph\u00ed. H\u00e3y y\u00eau c\u1ea7u T\u00e0i x\u1ebf x\u00e1c nh\u1eadn c\u01b0\u1edbc ph\u00ed cu\u1ed1i c\u00f9ng khi k\u1ebft th\u00fac cu\u1ed1c xe.<\/span><\/li>\n
      2. Vui l\u00f2ng ki\u1ec3m tra k\u1ef9 t\u01b0 trang, h\u00e0nh l\u00fd tr\u01b0\u1edbc khi xu\u1ed1ng xe \u0111\u1ec3 tr\u00e1nh th\u1ea5t l\u1ea1c \u0111\u1ed3 \u0111\u1ea1c (tham kh\u1ea3o quy tr\u00ecnh T\u00ecm ki\u1ebfm \u0111\u1ed3 th\u1ea5t l\u1ea1c <\/span>T\u1ea0I \u0110\u00c2Y<\/span><\/a>). <\/span><\/li>\n
      3. H\u00e3y lu\u00f4n m\u1edf c\u1eeda xe \u1edf ph\u00eda b\u00ean ph\u1ea3i v\u00e0 quan s\u00e1t c\u1ea9n th\u1eadn tr\u01b0\u1edbc khi xu\u1ed1ng xe \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o an to\u00e0n cho b\u1ea1n v\u00e0 nh\u1eefng ng\u01b0\u1eddi xung quanh.<\/span><\/li>\n
      4. N\u1ebfu b\u1ea1n c\u00f3 tr\u1ea3i nghi\u1ec7m chuy\u1ebfn \u0111i kh\u00f4ng nh\u01b0 \u00fd, vui l\u00f2ng ph\u1ea3n h\u1ed3i qua \u1ee9ng d\u1ee5ng ho\u1eb7c g\u1ecdi v\u1ec1 T\u1ed5ng \u0111\u00e0i \u0111\u1ec3 Grab k\u1ecbp th\u1eddi h\u1ed7 tr\u1ee3.<\/span><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"I. \u0110\u1eb6T XE Lu\u00f4n c\u1eadp nh\u1eadt s\u1ed1 \u0111i\u1ec7n tho\u1ea1i v\u00e0 email \u0111\u1ec3 li\u00ean h\u1ec7 v\u1edbi T\u00e0i x\u1ebf d\u1ec5 d\u00e0ng h\u01a1n, \u0111\u1ed3ng th\u1eddi gi\u00fap b\u1ea1n nh\u1eadn nh\u1eefng th\u00f4ng tin \u01b0u \u0111\u00e3i m\u1edbi nh\u1ea5t t\u1eeb Grab m\u1ed9t c\u00e1ch th\u01b0\u1eddng xuy\u00ean. Nh\u1eadp ch\u00ednh x\u00e1c \u0110i\u1ec3m \u0110\u00f3n v\u00e0 \u0110i\u1ec3m \u0110\u1ebfn \u0111\u1ec3 tr\u00e1nh nh\u1eefng b\u1ea5t ti\u1ec7n kh\u00f4ng \u0111\u00e1ng c\u00f3 (nh\u1eadp […]","protected":false},"author":592,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[23],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/posts\/18074"}],"collection":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/users\/592"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/comments?post=18074"}],"version-history":[{"count":0,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/posts\/18074\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/media?parent=18074"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/categories?post=18074"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/tags?post=18074"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}