{"id":17275,"date":"2017-11-18T10:00:22","date_gmt":"2017-11-18T02:00:22","guid":{"rendered":"https:\/\/www.grab.com\/vn\/?p=17275"},"modified":"2017-11-18T11:32:55","modified_gmt":"2017-11-18T03:32:55","slug":"grabcar-hn-hcm-noi-khong-voi-hanh-vi-nho-khach-hang-huy-chuyen","status":"publish","type":"post","link":"https:\/\/www.grab.com\/vn\/blog\/driver\/car\/grabcar-hn-hcm-noi-khong-voi-hanh-vi-nho-khach-hang-huy-chuyen\/","title":{"rendered":"[GrabCar HN &#8211; HCM] N\u00f3i kh\u00f4ng v\u1edbi h\u00e0nh vi nh\u1edd kh\u00e1ch h\u00e0ng h\u1ee7y chuy\u1ebfn"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"150\" class=\"alignnone size-full wp-image-10865 aligncenter\" src=\"https:\/\/www.grab.com\/vn\/wp-content\/uploads\/sites\/11\/2017\/06\/logo-GrabCar.jpg\" alt=\"\" srcset=\"https:\/\/www.grab.com\/vn\/wp-content\/uploads\/sites\/11\/2017\/06\/logo-GrabCar.jpg 167w, https:\/\/www.grab.com\/vn\/wp-content\/uploads\/sites\/11\/2017\/06\/logo-GrabCar-120x108.jpg 120w\" sizes=\"(max-width: 167px) 100vw, 167px\" \/><\/p>\n<p><span style=\"color: #000000\"><i>Th\u00e2n g\u1eedi Qu\u00fd \u0110\u1ed1i t\u00e1c,<\/i><\/span><\/p>\n<p><span style=\"color: #000000\">H\u1ed7 tr\u1ee3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a \u0110\u1ed1i t\u00e1c l\u00e0 \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u c\u1ee7a ch\u00fang t\u00f4i. Tuy nhi\u00ean, \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u t\u1eeb kh\u00e1ch h\u00e0ng v\u00e0 kh\u00f4ng ng\u1eebng n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 c\u0169ng l\u00e0 tr\u1ecdng t\u00e2m trong ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Grab. \u0110\u00f3 c\u0169ng l\u00e0 l\u00fd do m\u00e0 H\u1ec7 th\u1ed1ng \u0111\u1ecbnh v\u1ecb to\u00e0n c\u1ea7u c\u1ee7a ch\u00fang t\u00f4i li\u00ean t\u1ee5c ghi nh\u1eadn \u0111\u1ea7y \u0111\u1ee7 v\u00e0 ch\u00ednh x\u00e1c m\u1ecdi d\u1eef li\u1ec7u li\u00ean quan \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Qu\u00fd \u0110\u1ed1i t\u00e1c.<\/span><\/p>\n<p><span style=\"color: #000000\">Th\u1eddi gian qua, Grab \u0111\u00e3 ghi nh\u1eadn nhi\u1ec1u ph\u1ea3n h\u1ed3i li\u00ean quan \u0111\u1ebfn h\u00e0nh vi b\u1ea5m ch\u1ea5p nh\u1eadn chuy\u1ebfn nh\u01b0ng sau \u0111\u00f3 nh\u1edd kh\u00e1ch h\u00e0ng h\u1ee7y chuy\u1ebfn ngay l\u1eadp t\u1ee9c t\u1eeb m\u1ed9t s\u1ed1 \u0110\u1ed1i t\u00e1c. \u0110i\u1ec1u n\u00e0y g\u00e2y \u1ea3nh h\u01b0\u1edfng nghi\u00eam tr\u1ecdng \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, v\u00e0 tr\u1ef1c ti\u1ebfp l\u00e0m gi\u1ea3m hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a to\u00e0n h\u1ec7 th\u1ed1ng GrabCar.<\/span><\/p>\n<h3><span style=\"color: #00953a\">T\u1ed5n h\u1ea1i v\u00f4 h\u00ecnh nh\u01b0ng kh\u00f4ng th\u1ec3 xem nh\u1eb9<\/span><\/h3>\n<p><span style=\"color: #000000\">Ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, uy t\u00edn v\u00e0 gi\u00e1 tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a Grab b\u1ecb gi\u1ea3m s\u00fat b\u1edfi nh\u1eefng h\u00e0nh vi nh\u01b0 v\u1eady. V\u00e0 h\u1ec7 l\u1ee5y t\u1ea5t y\u1ebfu l\u00e0 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a to\u00e0n b\u1ed9 \u0110\u1ed1i t\u00e1c, bao g\u1ed3m c\u1ea3 nh\u1eefng \u0110\u1ed1i t\u00e1c ho\u1ea1t \u0111\u1ed9ng chuy\u00ean nghi\u1ec7p v\u00e0 trung th\u1ef1c, b\u1ecb t\u00e1c \u0111\u1ed9ng ti\u00eau c\u1ef1c. V\u00ec v\u1eady, \u0111\u1ec3 nhanh ch\u00f3ng l\u1ea5y l\u1ea1i ni\u1ec1m tin t\u1eeb kh\u00e1ch h\u00e0ng, c\u0169ng l\u00e0 b\u1ea3o v\u1ec7 l\u1ee3i \u00edch chung c\u1ee7a ch\u00ednh c\u00e1c \u0110\u1ed1i t\u00e1c, ch\u00fang t\u00f4i mong mu\u1ed1n \u0110\u1ed1i t\u00e1c h\u00e3y tuy\u1ec7t \u0111\u1ed1i n\u00f3i KH\u00d4NG v\u1edbi vi\u1ec7c nh\u1edd kh\u00e1ch h\u00e0ng h\u1ee7y chuy\u1ebfn. Trong th\u1eddi gian t\u1edbi, Grab c\u0169ng s\u1ebd ti\u1ebfn h\u00e0nh t\u1ed5ng h\u1ee3p c\u00e1c d\u1eef li\u1ec7u li\u00ean quan \u0111\u1ec3 c\u00f3 nh\u1eefng gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p t\u00f9y thu\u1ed9c v\u00e0o m\u1ee9c \u0111\u1ed9, t\u1ea7n su\u1ea5t th\u1ef1c hi\u1ec7n h\u00e0nh vi n\u00e0y c\u1ee7a t\u1eebng \u0110\u1ed1i t\u00e1c. <\/span><\/p>\n<h4><span style=\"color: #00953a\">\u0110\u1ed1i t\u00e1c l\u01b0u \u00fd<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"color: #000000\">Vi\u1ec7c nh\u1eadn cu\u1ed1c v\u00e0 nh\u1edd kh\u00e1ch h\u00e0ng h\u1ee7y v\u1eabn \u0111\u01b0\u1ee3c t\u00ednh v\u00e0o t\u1ef7 l\u1ec7 h\u1ee7y c\u1ee7a \u0110\u1ed1i t\u00e1c. Tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng g\u1eedi ph\u1ea3n h\u1ed3i v\u1ec1 cu\u1ed1c xe ho\u1eb7c \u0110\u1ed1i t\u00e1c c\u00f3 t\u1ef7 l\u1ec7 h\u1ee7y cu\u1ed1c cao (bao g\u1ed3m t\u1ef7 l\u1ec7 do t\u00e0i x\u1ebf h\u1ee7y + t\u00e0i x\u1ebf y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng\/t\u1ed5ng \u0111\u00e0i h\u1ee7y), Grab s\u1ebd bu\u1ed9c ph\u1ea3i \u00e1p d\u1ee5ng c\u00e1c h\u00ecnh th\u1ee9c x\u1eed l\u00fd theo \u0111i\u1ec1u kho\u1ea3n c\u1ee7a B\u1ed9 Quy t\u1eafc \u1ee8ng x\u1eed (chi ti\u1ebft<a href=\"https:\/\/www.grab.com\/vn\/quy-tac-ung-xu-gc\/\"> T\u1ea0I \u0110\u00c2Y<\/a>). <\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"color: #000000\">\u0110\u1eb7c bi\u1ec7t, c\u00e1c tr\u01b0\u1eddng h\u1ee3p h\u1ee7y cu\u1ed1c nh\u01b0ng v\u1eabn ch\u1edf kh\u00e1ch nh\u1eb1m gian l\u1eadn Ph\u00ed s\u1eed d\u1ee5ng \u1ee9ng d\u1ee5ng, nh\u1ea5t l\u00e0 v\u1edbi c\u00e1c cu\u1ed1c xe c\u00f3 c\u01b0\u1edbc ph\u00ed cao, c\u00f3 th\u1ec3 b\u1ecb ng\u1eebng h\u1ee3p t\u00e1c v\u0129nh vi\u1ec5n ngay t\u1eeb l\u1ea7n vi ph\u1ea1m \u0111\u1ea7u ti\u00ean.<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #00953a\">H\u1ee3p t\u00e1c \u0111\u01b0a ch\u00fang ta \u0111\u1ebfn th\u00e0nh c\u00f4ng chung<\/span><\/h3>\n<p><span style=\"color: #000000\">Lu\u00f4n ch\u00fa tr\u1ecdng ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, trung th\u1ef1c trong qu\u00e1 tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng v\u00e0 n\u00f3i kh\u00f4ng v\u1edbi vi\u1ec7c nh\u1edd kh\u00e1ch h\u00e0ng h\u1ee7y chuy\u1ebfn l\u00e0 h\u00e0nh vi \u1ee9ng x\u1eed chuy\u00ean nghi\u1ec7p m\u00e0 Grab lu\u00f4n mong \u0111\u1ee3i \u1edf m\u1ed7i \u0110\u1ed1i t\u00e1c. Gia t\u0103ng thu nh\u1eadp kh\u00f4ng ng\u1eebng &#8211; m\u1ee5c ti\u00eau l\u1edbn c\u1ee7a Grab v\u00e0 \u0110\u1ed1i t\u00e1c, ch\u1ec9 c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00f4ng qua s\u1ef1 n\u1ed7 l\u1ef1c v\u00e0 h\u1ee3p t\u00e1c t\u1eeb c\u1ea3 \u0111\u00f4i b\u00ean, d\u1ef1a tr\u00ean n\u1ec1n t\u1ea3ng l\u00e0 ph\u01b0\u01a1ng ch\u00e2m v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 \u0111\u00e3 cam k\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng. Ch\u00fang t\u00f4i tr\u00e2n tr\u1ecdng \u0111\u00f3ng g\u00f3p c\u1ee7a t\u1eebng \u0110\u1ed1i t\u00e1c v\u00e0 mong r\u1eb1ng \u0110\u1ed1i t\u00e1c lu\u00f4n qu\u00fd tr\u1ecdng m\u1ed7i c\u01a1 h\u1ed9i ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng \u0111\u1ec3 ch\u00fang ta t\u1eebng b\u01b0\u1edbc chinh ph\u1ee5c th\u00e0nh c\u00f4ng tr\u00ean con \u0111\u01b0\u1eddng th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau \u201c\u0110\u01b0a \u0110\u00f4ng Nam \u00c1 ti\u1ebfn v\u1ec1 ph\u00eda tr\u01b0\u1edbc&#8221;!<\/span><\/p>\n<p><span style=\"color: #000000\">M\u1ecdi th\u1eafc m\u1eafc hay \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p, n\u1ebfu c\u00f3, Qu\u00fd \u0110\u1ed1i t\u00e1c vui l\u00f2ng ph\u1ea3n h\u1ed3i cho ch\u00fang t\u00f4i th\u00f4ng qua t\u00ednh n\u0103ng \u201cH\u1ed7 tr\u1ee3\u201d \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p ngay tr\u00ean \u1ee8ng d\u1ee5ng T\u00e0i x\u1ebf.<\/span><\/p>\n<p><strong><span style=\"color: #00953a\">Tr\u00e2n tr\u1ecdng,<\/span><\/strong><\/p>\n<p><strong><span style=\"color: #00953a\">\u0110\u1ed9i ng\u0169 GrabCar<\/span><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"Th\u00e2n g\u1eedi Qu\u00fd \u0110\u1ed1i t\u00e1c, H\u1ed7 tr\u1ee3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a \u0110\u1ed1i t\u00e1c l\u00e0 \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u c\u1ee7a ch\u00fang t\u00f4i. Tuy nhi\u00ean, \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u t\u1eeb kh\u00e1ch h\u00e0ng v\u00e0 kh\u00f4ng ng\u1eebng n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 c\u0169ng l\u00e0 tr\u1ecdng t\u00e2m trong ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Grab. \u0110\u00f3 c\u0169ng l\u00e0 l\u00fd do m\u00e0 H\u1ec7 th\u1ed1ng [&hellip;]","protected":false},"author":592,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[21],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/posts\/17275"}],"collection":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/users\/592"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/comments?post=17275"}],"version-history":[{"count":1,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/posts\/17275\/revisions"}],"predecessor-version":[{"id":17276,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/posts\/17275\/revisions\/17276"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/media?parent=17275"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/categories?post=17275"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/tags?post=17275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}