{"id":208433,"date":"2026-07-06T12:04:05","date_gmt":"2026-07-06T04:04:05","guid":{"rendered":"https:\/\/www.grab.com\/vn\/?post_type=policy&p=208433"},"modified":"2026-07-07T11:53:27","modified_gmt":"2026-07-07T03:53:27","slug":"reservation-terms-and-conditions","status":"publish","type":"policy","link":"https:\/\/www.grab.com\/vn\/terms-policies\/reservation-terms-and-conditions\/","title":{"rendered":"\u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 \u0110\u1eb7t B\u00e0n D\u00e0nh Cho Th\u01b0\u01a1ng Nh\u00e2n Nh\u00e0 H\u00e0ng"},"content":{"rendered":"\t\t
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Ban h\u00e0nh l\u1ea7n \u0111\u1ea7u ng\u00e0y: 08\/7\/2026<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 \u0110\u1eb7t B\u00e0n d\u00e0nh cho \u0111\u1ed1i t\u00e1c l\u00e0 th\u01b0\u01a1ng nh\u00e2n Nh\u00e0 H\u00e0ng n\u00e0y (\u201c\u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5<\/strong>\u201d) v\u00e0 C\u00e1c Ch\u00ednh S\u00e1ch Grab (nh\u01b0 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a d\u01b0\u1edbi \u0111\u00e2y) t\u1ea1o th\u00e0nh th\u1ecfa thu\u1eadn d\u1ecbch v\u1ee5 th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed (\u201cTh\u1ecfa Thu\u1eadn<\/strong>\u201d) r\u00e0ng bu\u1ed9c v\u1ec1 m\u1eb7t ph\u00e1p l\u00fd gi\u1eefa b\u1ea1n v\u00e0 Grab. B\u1eb0NG C\u00c1CH \u0110\u0102NG K\u00dd V\u00c0 S\u1eec D\u1ee4NG D\u1ecaCH V\u1ee4 \u0110\u1eb6T B\u00c0N, b\u1ea1n \u0111\u00e3 ch\u1ea5p thu\u1eadn giao k\u1ebft Th\u1ecfa Thu\u1eadn v\u1edbi Grab v\u1edbi t\u01b0 c\u00e1ch l\u00e0 th\u01b0\u01a1ng nh\u00e2n tr\u00ean \u1ee8ng D\u1ee5ng Grab (\u201cTh\u01b0\u01a1ng Nh\u00e2n<\/strong>\u201d) v\u00e0 \u0111\u1ed3ng \u00fd ch\u1ecbu s\u1ef1 r\u00e0ng bu\u1ed9c v\u1edbi t\u1ea5t c\u1ea3 \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh t\u1ea1i \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 n\u00e0y, v\u00e0 t\u1ea5t c\u1ea3 C\u00e1c Ch\u00ednh S\u00e1ch Grab \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 \u0111\u1ebfn b\u1ea1n theo t\u1eebng th\u1eddi \u0111i\u1ec3m nh\u1ea5t \u0111\u1ecbnh, bao g\u1ed3m t\u1ea5t c\u1ea3 \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5, \u0111i\u1ec1u ki\u1ec7n s\u1eeda \u0111\u1ed5i, b\u1ed5 sung (n\u1ebfu c\u00f3) trong t\u01b0\u01a1ng lai. N\u1ebfu b\u1ea1n kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 ho\u1eb7c kh\u00f4ng \u0111\u1ed3ng \u00fd giao k\u1ebft Th\u1ecfa Thu\u1eadn v\u1edbi Grab, vui l\u00f2ng kh\u00f4ng \u0111\u0103ng k\u00fd s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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I. \u0110I\u1ec0U KHO\u1ea2N T\u1ed4NG QU\u00c1T<\/strong><\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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1. \u0110\u1ecbnh ngh\u0129a v\u00e0 gi\u1ea3i th\u00edch<\/strong><\/p>

Chi ti\u1ebft vui l\u00f2ng xem Bi\u1ec3u 1 – \u0110\u00ednh k\u00e8m \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5.<\/p>

2. D\u1ecbch v\u1ee5 c\u1ee7a Grab<\/strong><\/p>

Grab cung c\u1ea5p d\u1ecbch v\u1ee5 \u0111\u1eb7t b\u00e0n (\u201cD\u1ecbch V\u1ee5<\/strong>\u201d) tr\u00ean c\u01a1 s\u1edf t\u00ednh ph\u00ed cho Th\u01b0\u01a1ng Nh\u00e2n s\u1eed d\u1ee5ng t\u00ednh n\u0103ng \u0110\u1eb7t B\u00e0n tr\u00ean \u1ee8ng D\u1ee5ng Grab, qua \u0111\u00f3 Th\u01b0\u01a1ng Nh\u00e2n c\u00f3 th\u1ec3 ti\u1ebfp nh\u1eadn, x\u1eed l\u00fd v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7t b\u00e0n c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng \u0111\u1ed1i v\u1edbi c\u00e1c Nh\u00e0 H\u00e0ng c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n th\u00f4ng qua \u1ee8ng D\u1ee5ng Grab v\u00e0\/ho\u1eb7c c\u00e1c n\u1ec1n t\u1ea3ng kh\u00e1c m\u00e0 Grab c\u00f3 li\u00ean k\u1ebft ho\u1eb7c h\u1ee3p t\u00e1c (\u201cN\u1ec1n T\u1ea3ng Li\u00ean K\u1ebft<\/strong>\u201d) theo quy\u1ebft \u0111\u1ecbnh v\u00e0 th\u00f4ng b\u00e1o c\u1ee7a Grab t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m. Chi ti\u1ebft vui l\u00f2ng xem th\u00eam \u0110i\u1ec1u 2 – \u0110i\u1ec1u Kho\u1ea3n v\u00e0 \u0110i\u1ec1u Ki\u1ec7n Chung v\u1ec1 D\u1ecbch V\u1ee5.<\/p>

3. Ph\u00ed v\u00e0 thanh to\u00e1n<\/strong><\/p>

B\u1eb1ng vi\u1ec7c s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5, Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ed3ng \u00fd thanh to\u00e1n cho Grab c\u00e1c kho\u1ea3n ph\u00ed m\u00e0 Grab c\u00f3 quy\u1ec1n h\u01b0\u1edfng theo quy \u0111\u1ecbnh c\u1ee7a \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 v\u00e0 c\u00e1c Ch\u00ednh S\u00e1ch Grab. Chi ti\u1ebft vui l\u00f2ng xem th\u00eam \u0110i\u1ec1u 3 – \u0110i\u1ec1u Kho\u1ea3n v\u00e0 \u0110i\u1ec1u Ki\u1ec7n Chung v\u1ec1 D\u1ecbch V\u1ee5.<\/p>

4. Tr\u00e1ch nhi\u1ec7m c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n<\/strong><\/p>

Th\u01b0\u01a1ng Nh\u00e2n ch\u1ecbu m\u1ecdi tr\u00e1ch nhi\u1ec7m li\u00ean quan \u0111\u1ebfn vi\u1ec7c qu\u1ea3n l\u00fd, s\u1eafp x\u1ebfp v\u00e0 th\u1ef1c hi\u1ec7n \u0111\u00fang th\u00f4ng tin \u0111\u1eb7t b\u00e0n c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng th\u00f4ng qua vi\u1ec7c \u0111\u1eb7t b\u00e0n tr\u00ean \u1ee8ng D\u1ee5ng Grab v\u00e0\/ho\u1eb7c c\u00e1c N\u1ec1n T\u1ea3ng Li\u00ean K\u1ebft. Chi ti\u1ebft vui l\u00f2ng xem th\u00eam \u0110i\u1ec1u 5 – \u0110i\u1ec1u Kho\u1ea3n v\u00e0 \u0110i\u1ec1u Ki\u1ec7n Chung v\u1ec1 D\u1ecbch V\u1ee5.<\/p>

5. Ch\u1ea5m d\u1ee9t<\/strong><\/p>

Th\u01b0\u01a1ng Nh\u00e2n ho\u1eb7c Grab c\u00f3 th\u1ec3 ch\u1ea5m d\u1ee9t giao k\u1ebft Th\u1ecfa Thu\u1eadn n\u00e0y m\u00e0 kh\u00f4ng b\u1ecb xem l\u00e0 vi ph\u1ea1m n\u1ebfu \u0111\u00e3 th\u00f4ng b\u00e1o cho b\u00ean c\u00f2n l\u1ea1i \u00edt nh\u1ea5t 07 (b\u1ea3y) ng\u00e0y tr\u01b0\u1edbc ng\u00e0y d\u1ef1 ki\u1ebfn ch\u1ea5m d\u1ee9t. Chi ti\u1ebft vui l\u00f2ng xem th\u00eam \u0110i\u1ec1u 7 – \u0110i\u1ec1u Kho\u1ea3n v\u00e0 \u0110i\u1ec1u Ki\u1ec7n Chung v\u1ec1 D\u1ecbch V\u1ee5.<\/p>

6. Tranh ch\u1ea5p ho\u1eb7c khi\u1ebfu n\u1ea1i<\/strong><\/p>

\u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 n\u00e0y \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh b\u1edfi ph\u00e1p lu\u1eadt Vi\u1ec7t Nam.<\/p>

Khi ph\u00e1t sinh tranh ch\u1ea5p ho\u1eb7c khi\u1ebfu n\u1ea1i, C\u00e1c B\u00ean c\u00f3 ngh\u0129a v\u1ee5 gi\u1ea3i quy\u1ebft tr\u00ean tinh th\u1ea7n th\u01b0\u01a1ng l\u01b0\u1ee3ng v\u00e0 h\u00f2a gi\u1ea3i. N\u1ebfu v\u1eabn kh\u00f4ng gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c, m\u1ed9t trong C\u00e1c B\u00ean c\u00f3 quy\u1ec1n y\u00eau c\u1ea7u c\u01a1 quan tr\u1ecdng t\u00e0i th\u01b0\u01a1ng m\u1ea1i gi\u1ea3i quy\u1ebft. Chi ti\u1ebft vui l\u00f2ng xem th\u00eam \u0110i\u1ec1u 8 \u2013 \u0110i\u1ec1u Kho\u1ea3n v\u00e0 \u0110i\u1ec1u Ki\u1ec7n Chung v\u1ec1 D\u1ecbch V\u1ee5.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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II. \u0110I\u1ec0U KHO\u1ea2N V\u00c0 \u0110I\u1ec0U KI\u1ec6N CHUNG V\u1ec0 D\u1ecaCH V\u1ee4<\/strong><\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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1. Ch\u1ea5p thu\u1eadn<\/strong><\/p>

1.1. B\u1ea5t k\u1ef3 c\u00e1 nh\u00e2n ho\u1eb7c ph\u00e1p nh\u00e2n n\u00e0o mong mu\u1ed1n \u0111\u01b0\u1ee3c quy\u1ec1n truy c\u1eadp v\u00e0 s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 ph\u1ea3i ch\u1ea5p thu\u1eadn \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 n\u00e0y.<\/p>

1.2. Vi\u1ec7c s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 ch\u1ec9 \u0111\u01b0\u1ee3c c\u1ea5p gi\u1edbi h\u1ea1n cho nh\u1eefng Th\u01b0\u01a1ng Nh\u00e2n \u0111\u00e3 giao k\u1ebft v\u00e0 thi\u1ebft l\u1eadp Th\u1ecfa Thu\u1eadn v\u1edbi Grab, ph\u00f9 h\u1ee3p v\u1edbi quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt v\u00e0 \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 n\u00e0y. Th\u01b0\u01a1ng Nh\u00e2n theo \u0111\u00f3 tuy\u00ean b\u1ed1 v\u00e0 cam k\u1ebft r\u1eb1ng: (a) Th\u01b0\u01a1ng Nh\u00e2n l\u00e0 c\u00e1 nh\u00e2n t\u1eeb \u0111\u1ee7 18 tu\u1ed5i tr\u1edf l\u00ean, ho\u1eb7c l\u00e0 ph\u00e1p nh\u00e2n \u0111\u01b0\u1ee3c th\u00e0nh l\u1eadp h\u1ee3p ph\u00e1p theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt doanh nghi\u1ec7p, c\u00f3 \u0111\u1ee7 n\u0103ng l\u1ef1c h\u00e0nh vi v\u00e0 n\u0103ng l\u1ef1c ph\u00e1p lu\u1eadt \u0111\u1ec3 giao k\u1ebft Th\u1ecfa Thu\u1eadn c\u0169ng nh\u01b0 th\u1ef1c hi\u1ec7n c\u00e1c ngh\u0129a v\u1ee5 t\u01b0\u01a1ng \u1ee9ng v\u1edbi Th\u1ecfa Thu\u1eadn; (b) n\u1ebfu Th\u01b0\u01a1ng Nh\u00e2n l\u00e0 ph\u00e1p nh\u00e2n, Th\u01b0\u01a1ng Nh\u00e2n c\u0169ng cam k\u1ebft th\u00eam r\u1eb1ng: (i) Th\u01b0\u01a1ng Nh\u00e2n \u0111\u00e3 c\u00f3, \u0111ang v\u00e0 s\u1ebd lu\u00f4n duy tr\u00ec, c\u00e1c gi\u1ea5y ph\u00e9p kinh doanh c\u1ea7n thi\u1ebft \u0111\u1ec3 ho\u1ea1t \u0111\u1ed9ng d\u01b0\u1edbi h\u00ecnh th\u1ee9c ph\u00e1p nh\u00e2n, \u0111\u01b0\u1ee3c t\u1ed3n t\u1ea1i v\u00e0 ho\u1ea1t \u0111\u1ed9ng h\u1ee3p ph\u00e1p ph\u00f9 h\u1ee3p v\u1edbi ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh n\u01a1i m\u00e0 ph\u00e1p nh\u00e2n \u0111\u1eb7t tr\u1ee5 s\u1edf ch\u00ednh; (ii) Th\u01b0\u01a1ng Nh\u00e2n \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1ea5t c\u1ea3 c\u00e1c quy\u1ec1n l\u1ee3i, n\u0103ng l\u1ef1c v\u00e0 th\u1ea9m quy\u1ec1n \u0111\u1ec3 giao k\u1ebft Th\u1ecfa Thu\u1eadn c\u0169ng nh\u01b0 th\u1ef1c hi\u1ec7n c\u00e1c ngh\u0129a v\u1ee5 t\u01b0\u01a1ng \u1ee9ng v\u1edbi Th\u1ecfa Thu\u1eadn; v\u00e0 (iii) m\u1ecdi th\u00f4ng tin Th\u01b0\u01a1ng Nh\u00e2n t\u1ef1 cung c\u1ea5p ho\u1eb7c t\u1ea1o ra, ho\u1eb7c do c\u00e1c B\u00ean Li\u00ean K\u1ebft c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n cung c\u1ea5p ho\u1eb7c t\u1ea1o ra, lu\u00f4n ch\u00ednh x\u00e1c v\u00e0 \u0111\u1ea7y \u0111\u1ee7. Th\u01b0\u01a1ng Nh\u00e2n c\u0169ng tuy\u00ean b\u1ed1 v\u00e0 kh\u1eb3ng \u0111\u1ecbnh th\u00eam r\u1eb1ng, Th\u01b0\u01a1ng Nh\u00e2n v\u00e0 b\u1ea5t k\u1ef3 c\u00e1 nh\u00e2n ho\u1eb7c ph\u00e1p nh\u00e2n n\u00e0o c\u00f3 quy\u1ec1n l\u1ee3i t\u00e0i ch\u00ednh li\u00ean quan \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a ch\u00ednh Th\u01b0\u01a1ng Nh\u00e2n, ho\u1eb7c c\u00e1c c\u00e1 nh\u00e2n, ph\u00e1p nh\u00e2n n\u00e0o \u0111ang ho\u1ea1t \u0111\u1ed9ng d\u01b0\u1edbi s\u1ef1 \u1ee7y quy\u1ec1n c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n, s\u1ebd (a) kh\u00f4ng c\u00f3 quan h\u1ec7 li\u00ean k\u1ebft v\u1edbi nh\u00e2n vi\u00ean c\u1ee7a Grab ho\u1eb7c C\u00e1c B\u00ean Li\u00ean K\u1ebft c\u1ee7a Grab, ho\u1eb7c (b) ch\u01b0a t\u1eebng b\u1ecb d\u00ednh l\u00edu \u0111\u1ebfn b\u1ea5t k\u1ef3 v\u1ee5 ki\u1ec7n t\u1ee5ng ho\u1eb7c khi\u1ebfu n\u1ea1i n\u00e0o li\u00ean quan \u0111\u1ebfn Th\u1ecfa Thu\u1eadn.<\/p>

1.3. B\u1eb1ng c\u00e1ch \u0111\u0103ng k\u00fd D\u1ecbch V\u1ee5 v\u00e0 ch\u1ea5p thu\u1eadn giao k\u1ebft Th\u1ecfa Thu\u1eadn n\u00e0y, Th\u01b0\u01a1ng Nh\u00e2n t\u1ea1i \u0111\u00e2y x\u00e1c nh\u1eadn \u0111\u00e3 \u0111\u1ecdc, hi\u1ec3u r\u00f5, \u0111\u1ed3ng \u00fd v\u00e0 cam k\u1ebft tu\u00e2n th\u1ee7 to\u00e0n b\u1ed9 \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n chung \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi D\u1ecbch V\u1ee5 do Grab cung c\u1ea5p trong m\u1ecdi kh\u00eda c\u1ea1nh, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n c\u00e1c n\u1ed9i d\u1ee5ng sau \u0111\u00e2y:<\/p>

a. \u0110i\u1ec1u kho\u1ea3n s\u1eed d\u1ee5ng d\u00e0nh cho V\u1eadn t\u1ea3i, Giao nh\u1eadn v\u00e0 Th\u01b0\u01a1ng m\u1ea1i, l\u00e0 c\u00e1c \u0111i\u1ec1u kho\u1ea3n chung \u00e1p d\u1ee5ng cho t\u1ea5t c\u1ea3 Ng\u01b0\u1eddi D\u00f9ng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 v\u00e0 c\u00e1c gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 do Grab cung c\u1ea5p, v\u00e0 \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 v\u00e0o t\u1eebng th\u1eddi \u0111i\u1ec3m t\u1ea1i https:\/\/www.grab.com\/vn\/terms-policies\/transport-delivery-logistics\/<\/a> v\u00e0\/ho\u1eb7c m\u1ed9t \u0111\u01b0\u1eddng d\u1eabn kh\u00e1c t\u00f9y v\u00e0o quy\u1ebft \u0111\u1ecbnh v\u00e0 th\u00f4ng b\u00e1o c\u1eadp nh\u1eadt c\u1ee7a Grab;<\/p>

b. Th\u00f4ng b\u00e1o b\u1ea3o m\u1eadt c\u1ee7a Grab \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 v\u00e0o t\u1eebng th\u1eddi \u0111i\u1ec3m t\u1ea1i https:\/\/www.grab.com\/vn\/privacy\/<\/a> v\u00e0\/ho\u1eb7c m\u1ed9t \u0111\u01b0\u1eddng d\u1eabn kh\u00e1c t\u00f9y v\u00e0o quy\u1ebft \u0111\u1ecbnh v\u00e0 th\u00f4ng b\u00e1o c\u1eadp nh\u1eadt c\u1ee7a Grab.<\/p>

C\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 ch\u00ednh s\u00e1ch n\u00eau tr\u00ean \u0111\u01b0\u1ee3c g\u1ecdi chung l\u00e0 \u201cC\u00e1c Ch\u00ednh S\u00e1ch Grab<\/strong>\u201d.<\/p>

1.4. V\u00e0o b\u1ea5t k\u1ef3 l\u00fac n\u00e0o, Grab b\u1ea3o l\u01b0u quy\u1ec1n v\u00e0 c\u00f3 to\u00e0n quy\u1ec1n c\u1eadp nh\u1eadt, \u0111i\u1ec1u ch\u1ec9nh ho\u1eb7c b\u1ed5 sung (\u201c\u0110i\u1ec1u Ch\u1ec9nh<\/strong>\u201d) b\u1ea5t k\u1ef3 n\u1ed9i dung n\u00e0o c\u1ee7a \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 n\u00e0y, c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n c\u1ee7a C\u00e1c Ch\u00ednh S\u00e1ch Grab, bao g\u1ed3m c\u1ea3 c\u00e1c quy tr\u00ecnh, ch\u00ednh s\u00e1ch li\u00ean quan \u0111\u1ebfn D\u1ecbch V\u1ee5. C\u00e1c \u0110i\u1ec1u Ch\u1ec9nh n\u00e0y s\u1ebd c\u00f3 hi\u1ec7u l\u1ef1c trong v\u00f2ng 05 (n\u0103m) ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y Grab c\u00f3 th\u00f4ng b\u00e1o cho Th\u01b0\u01a1ng Nh\u00e2n, ho\u1eb7c \u0111\u0103ng t\u1ea3i th\u00f4ng qua \u1ee8ng D\u1ee5ng Grab, v\u00e0\/ho\u1eb7c trang web c\u1ee7a Grab. Vi\u1ec7c Th\u01b0\u01a1ng Nh\u00e2n ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 sau th\u1eddi \u0111i\u1ec3m c\u00e1c \u0110i\u1ec1u Ch\u1ec9nh c\u00f3 hi\u1ec7u l\u1ef1c s\u1ebd \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 Th\u01b0\u01a1ng Nh\u00e2n \u0111\u00e3 \u0111\u1ed3ng \u00fd v\u1edbi c\u00e1c \u0110i\u1ec1u Ch\u1ec9nh \u0111\u00f3. Tr\u01b0\u1eddng h\u1ee3p Th\u01b0\u01a1ng Nh\u00e2n kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi b\u1ea5t k\u1ef3 \u0110i\u1ec1u Ch\u1ec9nh n\u00e0o \u0111\u1ed1i v\u1edbi Th\u1ecfa Thu\u1eadn n\u00e0y, Th\u01b0\u01a1ng Nh\u00e2n c\u00f3 quy\u1ec1n ng\u1eebng s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 v\u00e0 Th\u1ecfa Thu\u1eadn n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c ch\u1ea5m d\u1ee9t. \u0110\u1ec3 tr\u00e1nh hi\u1ec3u nh\u1ea7m, phi\u00ean b\u1ea3n m\u1edbi nh\u1ea5t c\u1ee7a \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5, C\u00e1c Ch\u00ednh S\u00e1ch Grab c\u1eadp nh\u1eadt c\u00e1c \u0111i\u1ec1u ch\u1ec9nh s\u1ebd thay th\u1ebf c\u00e1c phi\u00ean b\u1ea3n c\u0169 h\u01a1n tr\u01b0\u1edbc \u0111\u00f3.<\/p>

2. D\u1ecbch v\u1ee5 c\u1ee7a Grab<\/strong><\/p>

Grab cung c\u1ea5p c\u00e1c D\u1ecbch V\u1ee5 sau \u0111\u00e2y, tr\u00ean c\u01a1 s\u1edf t\u00ednh ph\u00ed, cho Th\u01b0\u01a1ng Nh\u00e2n s\u1eed d\u1ee5ng t\u00ednh n\u0103ng \u0110\u1eb7t B\u00e0n tr\u00ean \u1ee8ng D\u1ee5ng Grab:<\/p>

2.1. Cung c\u1ea5p h\u1ec7 th\u1ed1ng, c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd th\u00f4ng tin \u0111\u1eb7t b\u00e0n v\u00e0 c\u00e1c d\u1ecbch v\u1ee5 \u0111\u1ec3 h\u1ed7 tr\u1ee3 Th\u01b0\u01a1ng Nh\u00e2n ti\u1ebfp nh\u1eadn, qu\u1ea3n l\u00fd v\u00e0 th\u1ef1c hi\u1ec7n y\u00eau c\u1ea7u \u0111\u1eb7t b\u00e0n c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng;<\/p>

2.2. C\u00e1c d\u1ecbch v\u1ee5 kh\u00e1c t\u00f9y v\u00e0o y\u00eau c\u1ea7u c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n ho\u1eb7c kh\u1ea3 n\u0103ng cung c\u1ea5p c\u1ee7a Grab.<\/p>

3. Ph\u00ed D\u1ecbch V\u1ee5 v\u00e0 thanh to\u00e1n<\/strong><\/p>

3.1. Ph\u00ed D\u1ecbch V\u1ee5<\/strong><\/p>

Th\u01b0\u01a1ng Nh\u00e2n c\u00f3 th\u1ec3 t\u00f9y ch\u1ecdn m\u1ed9t trong c\u00e1c g\u00f3i D\u1ecbch V\u1ee5 sau v\u00e0 \u0111\u1ed3ng \u00fd thanh to\u00e1n c\u00e1c kho\u1ea3n ph\u00ed t\u01b0\u01a1ng \u1ee9ng v\u1edbi t\u1eebng g\u00f3i \u0111\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5, c\u1ee5 th\u1ec3:<\/p>

\"\"
Trong \u0111\u00f3:<\/p>

a. Ph\u00ed \u0110\u1eb7t Ch\u1ed7 \u0111\u01b0\u1ee3c t\u00ednh tr\u00ean t\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch c\u1ee7a m\u1ed7i l\u01b0\u1ee3t \u0111\u1eb7t b\u00e0n (i) th\u00f4ng qua \u1ee8ng D\u1ee5ng Grab v\u00e0 c\u00e1c N\u1ec1n T\u1ea3ng Li\u00ean K\u1ebft, t\u00f9y v\u00e0o quy\u1ebft \u0111\u1ecbnh v\u00e0 th\u00f4ng b\u00e1o c\u1ee7a Grab t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m, v\u00e0 (ii) \u0111\u01b0\u1ee3c ghi nh\u1eadn \u1edf tr\u1ea1ng th\u00e1i ho\u00e0n th\u00e0nh tr\u00ean h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd \u0111\u1eb7t b\u00e0n do Grab cung c\u1ea5p cho Th\u01b0\u01a1ng Nh\u00e2n.<\/p>

b. Ph\u00ed Duy Tr\u00ec \u0111\u01b0\u1ee3c t\u00ednh h\u00e0ng th\u00e1ng v\u00e0 \u00e1p d\u1ee5ng cho m\u1ed7i Nh\u00e0 H\u00e0ng c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n, trong \u0111\u00f3:<\/p>

– Nh\u00e0 H\u00e0ng \u0111\u01b0\u1ee3c k\u00edch ho\u1ea1t t\u00e0i kho\u1ea3n l\u1ea7n \u0111\u1ea7u tr\u01b0\u1edbc ng\u00e0y 15 c\u1ee7a th\u00e1ng (Th\u00e1ng T), Ph\u00ed Duy Tr\u00ec s\u1ebd \u0111\u01b0\u1ee3c t\u00ednh t\u1eeb ng\u00e0y \u0111\u1ea7u ti\u00ean \u0111\u1ebfn ng\u00e0y cu\u1ed1i c\u00f9ng c\u1ee7a th\u00e1ng T.<\/p>

– Nh\u00e0 H\u00e0ng \u0111\u01b0\u1ee3c k\u00edch ho\u1ea1t t\u00e0i kho\u1ea3n l\u1ea7n \u0111\u1ea7u t\u1eeb ng\u00e0y 15 tr\u1edf \u0111i c\u1ee7a th\u00e1ng T, Ph\u00ed Duy Tr\u00ec kh\u00f4ng \u00e1p d\u1ee5ng cho Th\u00e1ng T v\u00e0 s\u1ebd \u0111\u01b0\u1ee3c t\u00ednh t\u1eeb ng\u00e0y \u0111\u1ea7u ti\u00ean \u0111\u1ebfn ng\u00e0y cu\u1ed1i c\u00f9ng c\u1ee7a th\u00e1ng T+1.<\/p>

c. Ph\u00ed D\u1ecbch V\u1ee5 ch\u01b0a bao g\u1ed3m thu\u1ebf GTGT. Thu\u1ebf su\u1ea5t thu\u1ebf GTGT \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh t\u1ea1i th\u1eddi \u0111i\u1ec3m xu\u1ea5t ho\u00e1 \u0111\u01a1n.<\/p>

3.2. Thanh to\u00e1n Ph\u00ed D\u1ecbch V\u1ee5<\/strong><\/p>

a. Trong v\u00f2ng 7 ng\u00e0y \u0111\u1ea7u ti\u00ean h\u00e0ng th\u00e1ng (Th\u00e1ng T), Grab t\u1ed5ng k\u1ebft Ph\u00ed D\u1ecbch V\u1ee5 \u0111\u00e3 ph\u00e1t sinh c\u1ee7a th\u00e1ng tr\u01b0\u1edbc \u0111\u00f3 (Th\u00e1ng T-1) v\u00e0 xu\u1ea5t h\u00f3a \u0111\u01a1n Ph\u00ed D\u1ecbch V\u1ee5 cho Th\u01b0\u01a1ng Nh\u00e2n. M\u1ecdi ch\u00eanh l\u1ec7ch ho\u1eb7c \u0111i\u1ec1u ch\u1ec9nh v\u1ec1 Ph\u00ed D\u1ecbch V\u1ee5 (n\u1ebfu c\u00f3) s\u1ebd \u0111\u01b0\u1ee3c C\u00e1c B\u00ean th\u1ecfa thu\u1eadn b\u1eb1ng v\u0103n b\u1ea3n (k\u1ec3 c\u1ea3 email) v\u00e0 x\u1eed l\u00fd ph\u00f9 h\u1ee3p v\u1edbi quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh.<\/p>

b. T\u00f9y v\u00e0o h\u00ecnh th\u1ee9c ho\u1ea1t \u0111\u1ed9ng Th\u01b0\u01a1ng Nh\u00e2n \u0111\u00e3 \u0111\u0103ng k\u00fd v\u1edbi Grab, vi\u1ec7c thanh to\u00e1n Ph\u00ed D\u1ecbch V\u1ee5 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua c\u00e1c ph\u01b0\u01a1ng th\u1ee9c sau:<\/p>

(i) \u0110\u1ed1i v\u1edbi Th\u01b0\u01a1ng Nh\u00e2n \u0111\u00e3 tham gia c\u00e1c d\u1ecbch v\u1ee5 kh\u00e1c tr\u00ean n\u1ec1n t\u1ea3ng Grab:<\/p>

– Kh\u1ea5u tr\u1eeb to\u00e0n b\u1ed9 Ph\u00ed D\u1ecbch V\u1ee5 v\u00e0o b\u00e2\u0301t c\u01b0\u0301 doanh thu na\u0300o c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n pha\u0301t sinh t\u01b0\u0300 c\u00e1c m\u00f4 h\u00ecnh kinh doanh kh\u1ea3 d\u1ee5ng tr\u00ean \u1ee8ng D\u1ee5ng Grab, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n GrabFood, GrabMart, Khuy\u1ebfn M\u1ea1i Tr\u1ef1c Tuy\u1ebfn, Grab for Business (\u201cDoanh Thu<\/strong>\u201d) t\u1eeb ng\u00e0y 15 c\u1ee7a Th\u00e1ng T cho \u0111\u1ebfn khi thu \u0111\u1ea7y \u0111\u1ee7 Ph\u00ed D\u1ecbch V\u1ee5 m\u00e0 Th\u01b0\u01a1ng Nh\u00e2n c\u00f3 ngh\u0129a v\u1ee5 thanh to\u00e1n cho Grab.<\/p>

– Tr\u01b0\u1eddng h\u1ee3p Doanh Thu kh\u00f4ng \u0111\u1ee7 \u0111\u1ec3 kh\u1ea5u tr\u1eeb Ph\u00ed D\u1ecbch V\u1ee5 trong v\u00f2ng 07 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y Grab th\u1ef1c hi\u1ec7n kh\u1ea5u tr\u1eeb, Th\u01b0\u01a1ng Nh\u00e2n c\u00f3 tr\u00e1ch nhi\u1ec7m thanh to\u00e1n Ph\u00ed D\u1ecbch V\u1ee5 c\u00f2n l\u1ea1i b\u1eb1ng c\u00e1ch chuy\u1ec3n ti\u1ec1n v\u00e0o t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng c\u1ee7a Grab trong v\u00f2ng 10 ng\u00e0y, k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o c\u1ee7a Grab qua email ho\u1eb7c c\u00e1c h\u00ecnh th\u1ee9c ph\u00f9 h\u1ee3p kh\u00e1c.<\/p>

(ii) \u0110\u1ed1i v\u1edbi Th\u01b0\u01a1ng Nh\u00e2n ch\u01b0a tham gia c\u00e1c d\u1ecbch v\u1ee5 kh\u00e1c tr\u00ean n\u1ec1n t\u1ea3ng Grab: Chuy\u1ec3n ti\u1ec1n v\u00e0o t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh c\u1ee7a Grab trong v\u00f2ng 10 ng\u00e0y, k\u1ec3 t\u1eeb ng\u00e0y Grab xu\u1ea5t h\u00f3a \u0111\u01a1n Ph\u00ed D\u1ecbch V\u1ee5, ho\u1eb7c xu\u1ea5t h\u00f3a \u0111\u01a1n Ph\u00ed D\u1ecbch V\u1ee5 \u0111i\u1ec1u ch\u1ec9nh (n\u1ebfu c\u00f3).<\/p>

c. Th\u00f4ng tin t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng c\u1ee7a Grab:<\/p>

– T\u00ean ng\u01b0\u1eddi th\u1ee5 h\u01b0\u1edfng: C\u00d4NG TY TNHH GRAB
– S\u1ed1 t\u00e0i kho\u1ea3n: 156010000512
– T\u00ean ng\u00e2n h\u00e0ng: Ng\u00e2n h\u00e0ng TMCP C\u00f4ng Th\u01b0\u01a1ng Vi\u1ec7t Nam (VietinBank)
– Chi nh\u00e1nh: Nam S\u00e0i G\u00f2n<\/p>

Trong tr\u01b0\u1eddng h\u1ee3p thay \u0111\u1ed5i th\u00f4ng tin t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng, Grab s\u1ebd th\u00f4ng b\u00e1o cho Th\u01b0\u01a1ng Nh\u00e2n b\u1eb1ng c\u00e1c ph\u01b0\u01a1ng th\u1ee9c ph\u00f9 h\u1ee3p.<\/p>

4. Quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a Grab<\/strong><\/p>

4.1. Grab c\u00f3 to\u00e0n quy\u1ec1n theo quy\u1ebft \u0111\u1ecbnh c\u1ee7a m\u00ecnh, ho\u00e3n ho\u1eb7c t\u1ea1m ng\u01b0ng vi\u1ec7c ni\u00eam y\u1ebft, ho\u1eb7c t\u1eeb ch\u1ed1i ni\u00eam y\u1ebft, ho\u1eb7c b\u1ecf ni\u00eam y\u1ebft, ho\u1eb7c y\u00eau c\u1ea7u Th\u01b0\u01a1ng Nh\u00e2n kh\u00f4ng ni\u00eam y\u1ebft b\u1ea5t k\u1ef3 ho\u1eb7c to\u00e0n b\u1ed9 th\u00f4ng tin Nh\u00e0 H\u00e0ng, th\u00f4ng tin \u0111\u1eb7t b\u00e0n, \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n \u0111\u1eb7t b\u00e0n c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n tr\u00ean \u1ee8ng D\u1ee5ng Grab.<\/p>

4.2. N\u1ebfu th\u00f4ng tin Nh\u00e0 H\u00e0ng, ho\u1eb7c h\u00e0nh vi c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n kh\u00f4ng tu\u00e2n th\u1ee7 b\u1ea5t k\u1ef3 quy \u0111\u1ecbnh n\u00e0o c\u1ee7a \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 n\u00e0y, C\u00e1c Ch\u00ednh S\u00e1ch Grab v\u00e0\/ho\u1eb7c quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh, ho\u1eb7c Th\u01b0\u01a1ng Nh\u00e2n th\u1ef1c hi\u1ec7n b\u1ea5t k\u1ef3 h\u00e0nh vi gian l\u1eadn, kh\u00f4ng trung th\u1ef1c v\u00e0\/ho\u1eb7c tr\u1ee5c l\u1ee3i n\u00e0o, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u0111i\u1ec1u ch\u1ec9nh s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch \u0111\u1eb7t b\u00e0n sai l\u1ec7ch so v\u1edbi th\u00f4ng tin \u0111\u1eb7t b\u00e0n th\u1ef1c t\u1ebf c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng, t\u00f9y theo quy\u1ebft \u0111\u1ecbnh c\u1ee7a m\u00ecnh, Grab c\u00f3 quy\u1ec1n \u00e1p d\u1ee5ng m\u1ed9t s\u1ed1 ho\u1eb7c t\u1ea5t c\u1ea3 c\u00e1c bi\u1ec7n ph\u00e1p x\u1eed l\u00fd sau:<\/p>

a. Ho\u00e3n ho\u1eb7c t\u1ea1m ng\u01b0ng vi\u1ec7c ni\u00eam y\u1ebft ho\u1eb7c t\u1eeb ch\u1ed1i ni\u00eam y\u1ebft, ho\u1eb7c h\u1ee7y b\u1ecf ni\u00eam y\u1ebft b\u1ea5t k\u1ef3 ho\u1eb7c t\u1ea5t c\u1ea3 th\u00f4ng tin Nh\u00e0 H\u00e0ng tr\u00ean \u1ee8ng D\u1ee5ng Grab;<\/p>

b. T\u1eaft k\u00edch ho\u1ea1t m\u1ed9t, m\u1ed9t s\u1ed1 ho\u1eb7c t\u1ea5t c\u1ea3 T\u00e0i Kho\u1ea3n c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n trong m\u1ed9t th\u1eddi h\u1ea1n nh\u1ea5t \u0111\u1ecbnh ho\u1eb7c v\u0129nh vi\u1ec5n;<\/p>

c. Truy thu Ph\u00ed D\u1ecbch V\u1ee5 c\u00f2n thi\u1ebfu ph\u00e1t sinh t\u1eeb c\u00e1c s\u1ed1 li\u1ec7u sai l\u1ec7ch do b\u1ea5t k\u1ef3 h\u00e0nh vi gian l\u1eadn, kh\u00f4ng trung th\u1ef1c v\u00e0\/ho\u1eb7c tr\u1ee5c l\u1ee3i n\u00e0o c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n b\u1eb1ng c\u00e1ch h\u00ecnh th\u1ee9c ph\u00f9 h\u1ee3p theo quy\u1ebft \u0111\u1ecbnh c\u1ee7a Grab t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m;<\/p>

d. H\u1ee7y b\u1ecf ho\u1eb7c t\u1ea1m d\u1eebng b\u1ea5t k\u1ef3 ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i v\u00e0 hi\u1ec3n th\u1ecb;<\/p>

e. \u0110\u1eb7t l\u1ea1i t\u00ean Nh\u00e0 H\u00e0ng v\u00e0\/ho\u1eb7c \u0111i\u1ec1u ch\u1ec9nh th\u00f4ng tin hi\u1ec3n th\u1ecb c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n;\\<\/p>

f. Y\u00eau c\u1ea7u Th\u01b0\u01a1ng Nh\u00e2n thanh to\u00e1n m\u1ecdi chi ph\u00ed, l\u1ec7 ph\u00ed, kho\u1ea3n ph\u1ea1t ho\u1eb7c ti\u1ec1n ph\u1ea1t do b\u1ea5t k\u1ef3 c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n n\u00e0o \u00e1p d\u1ee5ng;<\/p>

g. \u00c1p d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p x\u1eed l\u00fd theo quy \u0111\u1ecbnh c\u1ee7a C\u00e1c Ch\u00ednh S\u00e1ch Grab ho\u1eb7c c\u00e1c bi\u1ec7n ph\u00e1p kh\u00e1c do Grab c\u00f4ng b\u1ed1 theo t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/p>

4.3. Grab c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c v\u1edbi v\u00e0\/ho\u1eb7c s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng, c\u00f4ng c\u1ee5 c\u1ee7a c\u00e1c b\u00ean li\u00ean k\u1ebft \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh ho\u1eb7c c\u00e1c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 b\u00ean th\u1ee9 ba kh\u00e1c li\u00ean quan \u0111\u1ebfn vi\u1ec7c cung c\u1ea5p D\u1ecbch V\u1ee5 cho Th\u01b0\u01a1ng Nh\u00e2n.<\/p>

4.4. Grab s\u1ebd hi\u1ec3n th\u1ecb v\u00e0 ti\u1ebfp t\u1ee5c c\u1eadp nh\u1eadt tr\u00ean \u1ee8ng D\u1ee5ng Grab th\u00f4ng tin Nh\u00e0 H\u00e0ng c\u0103n c\u1ee9 theo th\u00f4ng tin \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1edfi Th\u01b0\u01a1ng Nh\u00e2n, trong ch\u1eebng m\u1ef1c m\u00e0 th\u00f4ng tin \u0111\u00f3 v\u00e0 c\u00e1c c\u1eadp nh\u1eadt \u0111\u01b0\u1ee3c Th\u01b0\u01a1ng Nh\u00e2n th\u00f4ng b\u00e1o cho Grab m\u1ed9t c\u00e1ch k\u1ecbp th\u1eddi theo quy \u0111\u1ecbnh t\u1ea1i \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 n\u00e0y.<\/p>

4.5. Grab s\u1ebd cung c\u1ea5p t\u00e0i kho\u1ea3n truy c\u1eadp h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd \u0111\u1eb7t b\u00e0n cho Th\u01b0\u01a1ng Nh\u00e2n v\u00e0 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho vi\u1ec7c qu\u1ea3n l\u00fd th\u00f4ng tin \u0111\u1eb7t b\u00e0n v\u1edbi Ng\u01b0\u1eddi D\u00f9ng, ti\u1ebfp nh\u1eadn v\u00e0 h\u1ed7 tr\u1ee3 Th\u01b0\u01a1ng Nh\u00e2n trong vi\u1ec7c gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng v\u00e0 chuy\u1ec3n th\u00f4ng tin li\u00ean quan \u0111\u1ebfn Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ec3 x\u1eed l\u00fd c\u00e1c khi\u1ebfu n\u1ea1i c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng.<\/p>

5. Quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n<\/strong><\/p>

5.1. Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i cung c\u1ea5p cho Grab t\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng tin v\u00e0 c\u1eadp nh\u1eadt v\u1ec1 Nh\u00e0 H\u00e0ng, th\u00f4ng tin \u0111\u1eb7t b\u00e0n, \u0111i\u1ec1u ki\u1ec7n v\u00e0 \u0111i\u1ec1u kho\u1ea3n \u0111\u1eb7t b\u00e0n c\u1ee7a Nh\u00e0 H\u00e0ng m\u00e0 Th\u01b0\u01a1ng Nh\u00e2n \u0111\u01b0\u1ee3c ni\u00eam y\u1ebft tr\u00ean \u1ee8ng D\u1ee5ng Grab.<\/p>

5.2. Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i th\u00f4ng b\u00e1o ngay l\u1eadp t\u1ee9c cho Grab khi c\u00f3 s\u1ef1 thay \u0111\u1ed5i c\u00e1c th\u00f4ng tin \u0111\u00e3 cung c\u1ea5p cho Grab. Th\u01b0\u01a1ng Nh\u00e2n s\u1ebd t\u00f4n tr\u1ecdng t\u1ea5t c\u1ea3 c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7t b\u00e0n c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng theo th\u00f4ng tin (ngay c\u1ea3 khi \u0111\u00e3 l\u1ed7i th\u1eddi) \u0111\u00e3 c\u00f4ng b\u1ed1 tr\u00ean \u1ee8ng D\u1ee5ng Grab.<\/p>

5.3 N\u1ebfu c\u00f3 b\u1ea5t k\u1ef3 s\u1ef1 thay \u0111\u1ed5i n\u00e0o \u0111\u1ed1i v\u1edbi c\u00e1c gi\u1ea5y ph\u00e9p kinh doanh v\u00e0\/ho\u1eb7c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n, Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i th\u00f4ng b\u00e1o ngay l\u1eadp t\u1ee9c cho Grab v\u1ec1 thay \u0111\u1ed5i \u0111\u00f3.<\/p>

5.4. Th\u01b0\u01a1ng Nh\u00e2n cho ph\u00e9p Grab v\u00e0 s\u1ebd h\u1ed7 tr\u1ee3 Grab \u0111\u1eb7t c\u00e1c t\u00e0i li\u1ec7u ti\u1ebfp th\u1ecb li\u00ean quan \u0111\u1ebfn D\u1ecbch V\u1ee5 v\u00e0 c\u00e1c th\u00f4ng tin li\u00ean quan c\u0169ng nh\u01b0 b\u1ea5t k\u1ef3 s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 n\u00e0o kh\u00e1c do Grab v\u00e0\/ho\u1eb7c c\u00e1c C\u00f4ng Ty Li\u00ean K\u1ebft n\u1ebfu Grab y\u00eau c\u1ea7u t\u1ea1i c\u01a1 s\u1edf c\u1ee7a Nh\u00e0 H\u00e0ng ho\u1eb7c \u0111\u1ecba \u0111i\u1ec3m kinh doanh kh\u00e1c c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n m\u00e0 kh\u00f4ng t\u00ednh ph\u00ed cho Grab.<\/p>

5.5. Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i \u0111\u1ea3m b\u1ea3o t\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng tin \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 tr\u00ean \u1ee8ng D\u1ee5ng Grab li\u00ean quan \u0111\u1ebfn Th\u01b0\u01a1ng Nh\u00e2n, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n th\u00f4ng tin v\u1ec1 Nh\u00e0 H\u00e0ng, th\u00f4ng tin \u0111\u1eb7t b\u00e0n l\u00e0 tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh v\u00e0 y\u00eau c\u1ea7u c\u1ee7a ph\u00e1p lu\u1eadt. Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i x\u00e1c minh th\u00f4ng tin \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 b\u1edfi Grab v\u00e0 ngay l\u1eadp t\u1ee9c ch\u1ec9 ra c\u00e1c \u0111i\u1ec3m sai s\u00f3t ho\u1eb7c kh\u00f4ng ch\u00ednh x\u00e1c.<\/p>

5.6. Cam k\u1ebft v\u00e0 ch\u1ecbu ho\u00e0n to\u00e0n tr\u00e1ch nhi\u1ec7m v\u1edbi Grab v\u00e0\/ho\u1eb7c Ng\u01b0\u1eddi D\u00f9ng v\u1ec1 t\u00ednh h\u1ee3p ph\u00e1p c\u1ee7a ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a m\u00ecnh, \u0111\u1ea3m b\u1ea3o ho\u1ea1t \u0111\u1ed9ng t\u1ea1i Nh\u00e0 H\u00e0ng l\u00e0 c\u00f3 th\u1eadt v\u00e0 ch\u00ednh x\u00e1c.<\/p>

5.7. Tr\u01b0\u1eddng h\u1ee3p Th\u01b0\u01a1ng Nh\u00e2n \u0111i\u1ec1u ch\u1ec9nh b\u1ea5t k\u1ef3 n\u1ed9i dung n\u00e0o trong y\u00eau c\u1ea7u \u0111\u1eb7t b\u00e0n c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng, Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ea3m b\u1ea3o r\u1eb1ng, khi \u0111i\u1ec1u ch\u1ec9nh n\u1ed9i dung \u0111\u00f3:<\/p>

a. Th\u01b0\u01a1ng Nh\u00e2n \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn ho\u1eb7c \u0111\u01b0\u1ee3c cho ph\u00e9p t\u1eeb Ng\u01b0\u1eddi D\u00f9ng b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi s\u1ef1 \u0111i\u1ec1u ch\u1ec9nh \u0111\u00f3; v\u00e0<\/p>

b. Grab kh\u00f4ng tham gia v\u00e0 s\u1ebd kh\u00f4ng ch\u1ecbu b\u1ea5t k\u1ef3 tr\u00e1ch nhi\u1ec7m n\u00e0o \u0111\u1ed1i v\u1edbi m\u1ecdi s\u1ef1 \u0111i\u1ec1u ch\u1ec9nh n\u1ed9i dung y\u00eau c\u1ea7u \u0111\u1eb7t b\u00e0n do Th\u01b0\u01a1ng Nh\u00e2n th\u1ef1c hi\u1ec7n, d\u00f9 r\u1eb1ng Grab v\u1eabn \u0111\u01b0\u1ee3c b\u1ea3o l\u01b0u quy\u1ec1n (m\u00e0 kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5) \u00e1p d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p kh\u1eafc ph\u1ee5c \u0111\u1ec3 ch\u1ec9nh s\u1eeda l\u1ea1i c\u00e1c n\u1ed9i dung \u0111i\u1ec1u ch\u1ec9nh tr\u01b0\u1edbc \u0111\u00f3 ho\u1eb7c \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c tranh ch\u1ea5p ho\u1eb7c khi\u1ebfu n\u1ea1i ph\u00e1t sinh t\u1eeb ho\u1eb7c c\u00f3 li\u00ean quan \u0111\u1ebfn c\u00e1c n\u1ed9i dung \u0111i\u1ec1u ch\u1ec9nh \u0111\u00f3.<\/p>

5.8. Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i \u0111\u1ea3m b\u1ea3o b\u1ea5t k\u1ef3 ho\u1eb7c t\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng tin m\u00e0 Th\u01b0\u01a1ng Nh\u00e2n cung c\u1ea5p cho Grab kh\u00f4ng vi ph\u1ea1m Quy\u1ec1n S\u1edf H\u1eefu Tr\u00ed Tu\u1ec7 c\u1ee7a b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o.<\/p>

5.9. Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ea3m b\u1ea3o vi\u1ec7c cung c\u1ea5p S\u1ea3n Ph\u1ea9m tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh, \u0111\u1ea3m b\u1ea3o \u0111\u00e3 \u0111\u01b0\u1ee3c c\u1ea5p v\u00e0 duy tr\u00ec hi\u1ec7u l\u1ef1c c\u00e1c gi\u1ea5y ph\u00e9p, ch\u1ee9ng nh\u1eadn, x\u00e1c nh\u1eadn, vv. li\u00ean quan \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng kinh doanh S\u1ea3n Ph\u1ea9m. Th\u01b0\u01a1ng Nh\u00e2n s\u1ebd t\u1ef1 ch\u1ecbu tr\u00e1ch nhi\u1ec7m x\u1eed l\u00fd v\u00e0 gi\u1ea3i quy\u1ebft t\u1ea5t c\u1ea3 c\u00e1c khi\u1ebfu n\u1ea1i n\u00e0o v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng, t\u00ednh tu\u00e2n th\u1ee7, an to\u00e0n li\u00ean quan \u0111\u1ebfn S\u1ea3n Ph\u1ea9m.<\/p>

5.10. Th\u01b0\u01a1ng Nh\u00e2n kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00e2n bi\u1ec7t \u0111\u1ed1i x\u1eed \u0111\u1ed1i v\u1edbi Ng\u01b0\u1eddi D\u00f9ng \u0111\u1eb7t b\u00e0n th\u00f4ng qua \u1ee8ng D\u1ee5ng Grab v\u00e0\/ho\u1eb7c N\u1ec1n T\u1ea3ng Li\u00ean K\u1ebft so v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1eb7t b\u00e0n th\u00f4ng qua c\u00e1c n\u1ec1n t\u1ea3ng kh\u00e1c. Th\u01b0\u01a1ng Nh\u00e2n kh\u00f4ng \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u Ng\u01b0\u1eddi D\u00f9ng thanh to\u00e1n th\u00eam b\u1ea5t k\u1ef3 chi ph\u00ed, ph\u1ee5 ph\u00ed cho vi\u1ec7c \u0111\u1eb7t b\u00e0n th\u00f4ng qua \u1ee8ng D\u1ee5ng Grab v\u00e0\/ho\u1eb7c N\u1ec1n T\u1ea3ng Li\u00ean K\u1ebft, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh r\u00f5 trong \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n \u0111\u1eb7t b\u00e0n c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n v\u00e0 \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5.<\/p>

5.11. Chu\u1ea9n b\u1ecb k\u1ef9 l\u01b0\u1ee1ng c\u00e1c kh\u00e2u trong qu\u00e1 tr\u00ecnh v\u1eadn h\u00e0nh, \u0111\u1ea3m b\u1ea3o th\u1ef1c hi\u1ec7n \u0111\u00fang y\u00eau c\u1ea7u \u0111\u1eb7t b\u00e0n c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn b\u1edfi Th\u01b0\u01a1ng Nh\u00e2n, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n:<\/p>

a. Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i n\u1ed7 l\u1ef1c \u0111\u1ec3 duy tr\u00ec s\u1ed1 b\u00e0n, ch\u1ed7 \u0111\u01b0\u1ee3c ni\u00eam y\u1ebft tr\u00ean \u1ee8ng D\u1ee5ng Grab t\u1ea1i m\u1ecdi th\u1eddi \u0111i\u1ec3m.<\/p>

b. Th\u01b0\u01a1ng Nh\u00e2n s\u1ebd th\u1ef1c hi\u1ec7n t\u1ea5t c\u1ea3 c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ea7n thi\u1ebft ho\u1eb7c t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho vi\u1ec7c nh\u1eadn b\u00e0n c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng theo \u0111\u00fang th\u00f4ng tin \u0111\u1eb7t b\u00e0n \u0111\u00e3 x\u00e1c nh\u1eadn.<\/p>

5.12. Tu\u00e2n th\u1ee7 c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n c\u1ee7a C\u00e1c Ch\u00ednh S\u00e1ch Grab v\u00e0 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/p>

6. Cam \u0111oan v\u00e0 b\u1ea3o \u0111\u1ea3m<\/strong><\/p>

6.1. M\u1ed7i B\u00ean cam \u0111oan v\u00e0 \u0111\u1ea3m b\u1ea3o v\u1edbi B\u00ean kia r\u1eb1ng:<\/p>

a. B\u00ean \u0111\u00f3 c\u00f3 n\u0103ng l\u1ef1c v\u00e0 th\u1ea9m quy\u1ec1n \u0111\u1ec3 tham gia, th\u1ef1c hi\u1ec7n v\u00e0 tu\u00e2n th\u1ee7 c\u00e1c ngh\u0129a v\u1ee5 theo Th\u1ecfa Thu\u1eadn n\u00e0y;<\/p>

b. Th\u1ecfa Thu\u1eadn n\u00e0y c\u1ea5u th\u00e0nh c\u00e1c ngh\u0129a v\u1ee5 h\u1ee3p l\u1ec7 v\u00e0 c\u00f3 t\u00ednh r\u00e0ng bu\u1ed9c, v\u00e0 c\u00f3 hi\u1ec7u l\u1ef1c \u0111\u1ed1i v\u1edbi c\u00e1c B\u00ean theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n trong Th\u1ecfa Thu\u1eadn n\u00e0y;<\/p>

c. Vi\u1ec7c k\u00fd k\u1ebft v\u00e0\/ho\u1eb7c th\u1ef1c hi\u1ec7n ho\u1eb7c tu\u00e2n th\u1ee7 c\u00e1c ngh\u0129a v\u1ee5 c\u1ee7a m\u1ed7i B\u00ean theo Th\u1ecfa Thu\u1eadn n\u00e0y kh\u00f4ng v\u00e0 s\u1ebd kh\u00f4ng vi ph\u1ea1m (i) b\u1ea5t k\u1ef3 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt n\u00e0o m\u00e0 B\u00ean \u0111\u00f3 b\u1ecb \u0111i\u1ec1u ch\u1ec9nh ho\u1eb7c (ii) b\u1ea5t k\u1ef3 th\u1ecfa thu\u1eadn n\u00e0o m\u00e0 B\u00ean \u0111\u00f3 l\u00e0 m\u1ed9t b\u00ean ho\u1eb7c c\u00f3 li\u00ean quan \u0111\u1ebfn B\u00ean \u0111\u00f3 ho\u1eb7c t\u00e0i s\u1ea3n c\u1ee7a B\u00ean \u0111\u00f3;<\/p>

d. B\u00ean \u0111\u00f3 kh\u00f4ng ph\u1ea3i l\u00e0 b\u00ean v\u1ee1 n\u1ee3 \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 th\u1ecfa thu\u1eadn n\u00e0o m\u00e0 B\u00ean \u0111\u00f3 b\u1ecb r\u00e0ng bu\u1ed9c c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng nghi\u00eam tr\u1ecdng ho\u1eb7c b\u1ea5t l\u1ee3i \u0111\u1ebfn t\u00ecnh tr\u1ea1ng t\u00e0i ch\u00ednh ho\u1eb7c kh\u1ea3 n\u0103ng th\u1ef1c hi\u1ec7n ngh\u0129a v\u1ee5 c\u1ee7a B\u00ean \u0111\u00f3 theo Th\u1ecfa Thu\u1eadn n\u00e0y, c\u0169ng nh\u01b0 kh\u00f4ng c\u00f3 b\u1ea5t k\u1ef3 h\u00e0nh \u0111\u1ed9ng, t\u1ed1 t\u1ee5ng, khi\u1ebfu n\u1ea1i, tranh ch\u1ea5p ho\u1eb7c vi\u1ec7c ph\u00e2n x\u1eed n\u00e0o \u0111ang ch\u1edd gi\u1ea3i quy\u1ebft ho\u1eb7c \u0111e do\u1ea1 ch\u1ed1ng l\u1ea1i B\u00ean \u0111\u00f3 m\u00e0 c\u00f3 th\u1ec3 c\u00f3 \u1ea3nh h\u01b0\u1edfng t\u01b0\u01a1ng t\u1ef1;<\/p>

e. B\u00ean \u0111\u00f3 tu\u00e2n th\u1ee7 v\u00e0 n\u1eafm gi\u1eef t\u1ea5t c\u1ea3 c\u00e1c gi\u1ea5y ph\u00e9p v\u00e0 s\u1ef1 cho ph\u00e9p theo y\u00eau c\u1ea7u c\u1ee7a ph\u00e1p lu\u1eadt v\u00e0 quy \u0111\u1ecbnh hi\u1ec7n h\u00e0nh (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf c\u00e1c quy \u0111\u1ecbnh v\u1ec1 an to\u00e0n th\u1ef1c ph\u1ea9m, \u0111i\u1ec1u ki\u1ec7n kinh doanh);<\/p>

f. M\u1ed7i ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n v\u00e0 r\u00e0ng bu\u1ed9c v\u00e0o Th\u1ecfa Thu\u1eadn n\u00e0y \u0111\u01b0\u1ee3c u\u1ef7 quy\u1ec1n \u0111\u1ea1i di\u1ec7n v\u00e0 r\u00e0ng bu\u1ed9c tr\u00e1ch nhi\u1ec7m c\u1ee7a B\u00ean \u0111\u00f3;<\/p>

g. T\u1ea5t c\u1ea3 n\u1ed9i dung, ph\u01b0\u01a1ng ti\u1ec7n, v\u00e0 c\u00e1c t\u00e0i li\u1ec7u kh\u00e1c \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ho\u1eb7c cung c\u1ea5p theo Th\u1ecfa Thu\u1eadn n\u00e0y kh\u00f4ng x\u00e2m ph\u1ea1m ho\u1eb7c vi ph\u1ea1m c\u00e1c Quy\u1ec1n S\u1edf H\u1eefu Tr\u00ed Tu\u1ec7 c\u1ee7a b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o.<\/p>

6.2. M\u1ed7i B\u00ean b\u1ea3o \u0111\u1ea3m r\u1eb1ng c\u00e1c cam \u0111oan v\u00e0 b\u1ea3o \u0111\u1ea3m trong \u0110i\u1ec1u n\u00e0y s\u1ebd ti\u1ebfp t\u1ee5c \u0111\u00fang \u0111\u1ebfn khi n\u00e0o Th\u1ecfa Thu\u1eadn n\u00e0y c\u00f2n hi\u1ec7u l\u1ef1c v\u00e0 b\u1ea5t k\u1ef3 Ph\u00ed D\u1ecbch V\u1ee5 n\u00e0o c\u00f2n n\u1ee3 v\u00e0 ch\u01b0a thanh to\u00e1n.<\/p>

6.3. Th\u00f4ng b\u00e1o ngay cho m\u1ed7i B\u00ean trong tr\u01b0\u1eddng h\u1ee3p b\u1ea5t k\u1ef3 cam \u0111oan ho\u1eb7c \u0111\u1ea3m b\u1ea3o n\u00e0o tr\u1edf n\u00ean kh\u00f4ng \u0111\u00fang s\u1ef1 th\u1eadt d\u01b0\u1edbi b\u1ea5t k\u1ef3 c\u00e1ch th\u1ee9c hay h\u00ecnh th\u1ee9c n\u00e0o.<\/p>

6.4. Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ed3ng \u00fd r\u1eb1ng Grab l\u00e0 m\u1ed9t c\u00f4ng ty c\u00f4ng ngh\u1ec7 cung c\u1ea5p d\u1ecbch v\u1ee5 th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed tr\u00ean \u1ee8ng D\u1ee5ng Grab v\u00e0 Grab ch\u1ec9 cung c\u1ea5p n\u1ec1n t\u1ea3ng s\u1ed1 cho Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ec3 k\u1ebft n\u1ed1i Th\u01b0\u01a1ng Nh\u00e2n v\u1edbi Ng\u01b0\u1eddi D\u00f9ng. V\u1edbi vai tr\u00f2 l\u00e0 nh\u00e0 cung c\u1ea5p n\u1ec1n t\u1ea3ng s\u1ed1, Grab kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5 chu\u1ea9n b\u1ecb, s\u1eafp x\u1ebfp ch\u1ed7 v\u00e0 th\u1ef1c hi\u1ec7n th\u00f4ng tin \u0111\u1eb7t b\u00e0n v\u00e0 Grab kh\u00f4ng \u0111\u01b0\u1ee3c tham gia v\u00e0o b\u1ea5t k\u1ef3 th\u1ecfa thu\u1eadn, \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n ho\u1eb7c quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 n\u00e0o gi\u1eefa Ng\u01b0\u1eddi D\u00f9ng v\u00e0 Th\u01b0\u01a1ng Nh\u00e2n.<\/p>

6.5. Kh\u00f4ng ph\u1ee5 thu\u1ed9c v\u00e0o c\u00e1c quy \u0111\u1ecbnh c\u1ee7a \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 n\u00e0y v\u00e0 C\u00e1c Ch\u00ednh S\u00e1ch Grab, Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ed3ng \u00fd r\u1eb1ng Grab c\u00f3 to\u00e0n quy\u1ec1n (kh\u00f4ng ph\u1ea3i ngh\u0129a v\u1ee5) th\u1ef1c hi\u1ec7n c\u1ea5n tr\u1eeb b\u00e2\u0301t k\u1ef3 kho\u1ea3n n\u1ee3 n\u00e0o ph\u00e1t sinh t\u01b0\u0300 Th\u1ecfa Thu\u1eadn n\u00e0y va\u0300o b\u00e2\u0301t c\u01b0\u0301 doanh thu na\u0300o c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n pha\u0301t sinh t\u01b0\u0300 c\u00e1c m\u00f4 h\u00ecnh kinh doanh kh\u1ea3 d\u1ee5ng tr\u00ean \u1ee8ng D\u1ee5ng Grab v\u00e0\/ho\u1eb7c (c\u00e1c) h\u01a1\u0323p \u0111\u00f4\u0300ng kh\u00e1c gi\u1eefa Th\u01b0\u01a1ng Nh\u00e2n v\u00e0 Grab (n\u1ebfu c\u00f3), bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n GrabFood, GrabMart, Khuy\u1ebfn M\u1ea1i Tr\u1ef1c Tuy\u1ebfn cho \u0111\u00ea\u0301n khi thu h\u1ebft c\u00e1c kho\u1ea3n n\u1ee3 m\u00e0 kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o tr\u01b0\u1edbc cho Th\u01b0\u01a1ng Nh\u00e2n.<\/p>

7. Ch\u1ea5m d\u1ee9t<\/strong><\/p>

7.1. Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ed3ng \u00fd r\u1eb1ng, Grab c\u00f3 to\u00e0n quy\u1ec1n t\u1ea1m ng\u1eebng D\u1ecbch V\u1ee5 ho\u1eb7c ch\u1ea5m d\u1ee9t Th\u1ecfa Thu\u1eadn n\u00e0y v\u1edbi hi\u1ec7u l\u1ef1c ngay l\u1eadp t\u1ee9c v\u00e0 c\u00f3 quy\u1ec1n y\u00eau c\u1ea7u Th\u01b0\u01a1ng Nh\u00e2n b\u1ed3i ho\u00e0n c\u00e1c chi ph\u00ed m\u00e0 Grab ph\u1ea3i chi tr\u1ea3 cho Ng\u01b0\u1eddi D\u00f9ng v\u00e0\/ho\u1eb7c b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o kh\u00e1c c\u00f3 li\u00ean quan, trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>

a. Grab nghi ng\u1edd r\u1eb1ng c\u00f3 b\u1ea5t k\u1ef3 h\u00e0nh vi vi ph\u1ea1m, tr\u00e1i ph\u00e1p lu\u1eadt v\u00e0\/ho\u1eb7c kh\u00f4ng trung th\u1ef1c, gian l\u1eadn, tr\u1ee5c l\u1ee3i n\u00e0o c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n v\u00e0\/ho\u1eb7c nh\u00e2n vi\u00ean ho\u1eb7c \u0111\u1ea1i l\u00fd c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5;<\/p>

b. Th\u01b0\u01a1ng Nh\u00e2n vi ph\u1ea1m b\u1ea5t k\u1ef3 ngh\u0129a v\u1ee5 ho\u1eb7c cam \u0111oan, b\u1ea3o \u0111\u1ea3m n\u00e0o \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh t\u1ea1i Th\u1ecfa Thu\u1eadn n\u00e0y v\u00e0 kh\u00f4ng kh\u1eafc ph\u1ee5c vi ph\u1ea1m \u0111\u00f3 trong v\u00f2ng 07 (b\u1ea3y) ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y c\u00f3 th\u00f4ng b\u00e1o c\u1ee7a Grab;<\/p>

c. Th\u01b0\u01a1ng Nh\u00e2n ti\u1ebfp t\u1ee5c nh\u1eadn \u0111\u01b0\u1ee3c nh\u1eadn x\u00e9t kh\u00f4ng t\u1ed1t t\u1eeb Ng\u01b0\u1eddi D\u00f9ng ho\u1eb7c khi\u1ebfu n\u1ea1i v\u1ec1 vi\u1ec7c kh\u00f4ng \u0111\u01b0\u1ee3c chu\u1ea9n b\u1ecb b\u00e0n theo th\u00f4ng tin \u0111\u00e3 \u0111\u1eb7t v\u00e0 x\u00e1c nh\u1eadn;<\/p>

d. Th\u01b0\u01a1ng Nh\u00e2n vi ph\u1ea1m c\u00e1c quy t\u1eafc \u1ee9ng x\u1eed (n\u1ebfu c\u00f3 \u00e1p d\u1ee5ng) m\u00e0 Grab c\u00f4ng b\u1ed1 v\u00e0o t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/p>

7.2. Th\u01b0\u01a1ng Nh\u00e2n c\u00f3 quy\u1ec1n ch\u1ea5m d\u1ee9t Th\u1ecfa Thu\u1eadn n\u00e0y b\u1eb1ng c\u00e1ch g\u1eedi y\u00eau c\u1ea7u ch\u1ea5m d\u1ee9t Th\u1ecfa Thu\u1eadn qua Trung t\u00e2m tr\u1ee3 gi\u00fap (ho\u1eb7c c\u00e1c k\u00eanh li\u00ean h\u1ec7 Grab kh\u00e1c do Grab quy\u1ebft \u0111\u1ecbnh v\u00e0 th\u00f4ng b\u00e1o v\u00e0o t\u1eebng th\u1eddi \u0111i\u1ec3m) v\u00e0 \u0111\u01b0\u1ee3c Grab x\u00e1c nh\u1eadn \u0111\u1ed3ng \u00fd v\u1edbi y\u00eau c\u1ea7u \u0111\u00f3 b\u1eb1ng email ho\u1eb7c c\u00e1c h\u00ecnh th\u1ee9c ph\u00f9 h\u1ee3p kh\u00e1c.<\/p>

7.3. M\u1ed7i B\u00ean c\u00f3 quy\u1ec1n ch\u1ea5m d\u1ee9t Th\u1ecfa Thu\u1eadn n\u00e0y b\u1eb1ng c\u00e1ch g\u1eedi \u0111\u1ebfn B\u00ean c\u00f2n l\u1ea1i th\u00f4ng b\u00e1o b\u1eb1ng v\u0103n b\u1ea3n \u00edt nh\u1ea5t 07 (b\u1ea3y) ng\u00e0y tr\u01b0\u1edbc ng\u00e0y ch\u1ea5m d\u1ee9t hi\u1ec7u l\u1ef1c n\u00eau trong th\u00f4ng b\u00e1o.<\/p>

7.4. V\u00e0o b\u1ea5t k\u1ef3 th\u1eddi \u0111i\u1ec3m n\u00e0o, m\u1ed7i B\u00ean c\u00f3 th\u1ec3, th\u00f4ng b\u00e1o b\u1eb1ng v\u0103n b\u1ea3n \u0111\u1ebfn B\u00ean c\u00f2n l\u1ea1i, \u0111\u1ec3 ch\u1ea5m d\u1ee9t Th\u1ecfa Thu\u1eadn n\u00e0y ngay l\u1eadp t\u1ee9c, n\u1ebfu B\u00ean c\u00f2n l\u1ea1i ch\u1ea5m d\u1ee9t ho\u1eb7c t\u1ea1m d\u1eebng c\u00e1c ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a m\u00ecnh, \u0111ang ti\u1ebfn h\u00e0nh th\u1ee7 t\u1ee5c ph\u00e1 s\u1ea3n ho\u1eb7c gi\u1ea3i th\u1ec3 ho\u1eb7c c\u00e1c th\u1ee7 t\u1ee5c t\u01b0\u01a1ng t\u1ef1 kh\u00e1c, ho\u1eb7c tr\u1edf th\u00e0nh \u0111\u1ed1i t\u01b0\u1ee3ng ph\u1ea3i ch\u1ecbu s\u1ef1 \u0111i\u1ec1u ch\u1ec9nh c\u1ee7a b\u1ea5t k\u1ef3 lu\u1eadt, quy \u0111\u1ecbnh ho\u1eb7c h\u1ea1n ch\u1ebf n\u00e0o ng\u0103n c\u1ea3n B\u00ean c\u00f2n l\u1ea1i th\u1ef1c hi\u1ec7n c\u00e1c ngh\u0129a v\u1ee5 c\u1ee7a m\u00ecnh theo Th\u1ecfa Thu\u1eadn n\u00e0y.<\/p>

7.5. Vi\u1ec7c ch\u1ea5m d\u1ee9t Th\u1ecfa Thu\u1eadn n\u00e0y s\u1ebd kh\u00f4ng gi\u1ea3m b\u1edbt ho\u1eb7c h\u1ea1n ch\u1ebf m\u1ed7i B\u00ean th\u1ef1c hi\u1ec7n c\u00e1c ngh\u0129a v\u1ee5, tr\u00e1ch nhi\u1ec7m v\u00e0 b\u1ed5n ph\u1eadn c\u1ee7a m\u00ecnh \u0111\u01b0\u1ee3c t\u00edch lu\u1ef9 tr\u01b0\u1edbc th\u1eddi \u0111i\u1ec3m ch\u1ea5m d\u1ee9t. Kh\u00f4ng ph\u1ee5 thu\u1ed9c v\u00e0o c\u00e1c quy \u0111\u1ecbnh c\u1ee7a Th\u1ecfa Thu\u1eadn n\u00e0y, tr\u01b0\u1edbc khi ch\u1ea5m d\u1ee9t:<\/p>

a. Th\u01b0\u01a1ng Nh\u00e2n v\u1eabn c\u00f3 tr\u00e1ch nhi\u1ec7m chu\u1ea9n b\u1ecb, s\u1eafp x\u1ebfp ch\u1ed7 v\u00e0 th\u1ef1c hi\u1ec7n y\u00eau c\u1ea7u \u0111\u1eb7t b\u00e0n c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng theo th\u00f4ng tin \u0111\u1eb7t b\u00e0n \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn tr\u01b0\u1edbc th\u1eddi \u0111i\u1ec3m ch\u1ea5m d\u1ee9t Th\u1ecfa Thu\u1eadn, theo \u0111\u00fang ph\u01b0\u01a1ng th\u1ee9c v\u00e0 \u0111i\u1ec1u ki\u1ec7n \u0111\u00e3 quy \u0111\u1ecbnh trong Th\u1ecfa Thu\u1eadn n\u00e0y.<\/p>

b. Grab c\u00f3 quy\u1ec1n t\u1eaft to\u00e0n b\u1ed9 Nh\u00e0 H\u00e0ng c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n tr\u00ean \u1ee8ng D\u1ee5ng Grab ngay sau khi nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u ch\u1ea5m d\u1ee9t t\u1eeb Th\u01b0\u01a1ng Nh\u00e2n, ho\u1eb7c ph\u00e1t sinh tr\u01b0\u1eddng h\u1ee3p ch\u1ea5m d\u1ee9t kh\u00e1c ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c quy \u0111\u1ecbnh t\u1ea1i Th\u1ecfa Thu\u1eadn n\u00e0y.<\/p>

c. Th\u01b0\u01a1ng Nh\u00e2n c\u00f3 tr\u00e1ch nhi\u1ec7m thanh to\u00e1n t\u1ea5t c\u1ea3 c\u00e1c kho\u1ea3n c\u00f4ng n\u1ee3 c\u00f2n t\u1ed3n \u0111\u1ecdng cho Grab.<\/p>

8. \u0110i\u1ec1u kho\u1ea3n chung<\/strong><\/p>

8.1. \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 n\u00e0y t\u1ea1o th\u00e0nh to\u00e0n b\u1ed9 th\u1ecfa thu\u1eadn gi\u1eefa C\u00e1c B\u00ean v\u00e0 thay th\u1ebf t\u1ea5t c\u1ea3 c\u00e1c th\u1ecfa thu\u1eadn ho\u1eb7c hi\u1ec3u bi\u1ebft tr\u01b0\u1edbc \u0111\u00f3, d\u00f9 b\u1eb1ng v\u0103n b\u1ea3n hay b\u1eb1ng mi\u1ec7ng. Trong tr\u01b0\u1eddng h\u1ee3p c\u00f3 nhi\u1ec1u Th\u1ecfa Thu\u1eadn ho\u1eb7c phi\u00ean b\u1ea3n kh\u00e1c nhau c\u1ee7a \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn, phi\u00ean b\u1ea3n \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn g\u1ea7n nh\u1ea5t s\u1ebd \u0111\u01b0\u1ee3c \u01b0u ti\u00ean v\u00e0 thay th\u1ebf c\u00e1c phi\u00ean b\u1ea3n tr\u01b0\u1edbc \u0111\u00f3, tr\u1eeb khi C\u00e1c B\u00ean c\u00f3 th\u1ecfa thu\u1eadn kh\u00e1c.<\/p>

8.2. Th\u1eddi H\u1ea1n: Th\u1ecfa Thu\u1eadn n\u00e0y c\u00f3 hi\u1ec7u l\u1ef1c t\u1eeb ng\u00e0y Th\u01b0\u01a1ng Nh\u00e2n \u0111\u0103ng k\u00fd th\u00e0nh c\u00f4ng D\u1ecbch V\u1ee5 cho \u0111\u1ebfn khi \u0111\u01b0\u1ee3c ch\u1ea5m d\u1ee9t theo c\u00e1c quy \u0111\u1ecbnh t\u1ea1i \u0110i\u1ec1u 7 tr\u00ean \u0111\u00e2y.<\/p>

8.3. B\u1ed3i th\u01b0\u1eddng<\/p>

a. M\u1ed7i B\u00ean (\u201cB\u00ean B\u1ed3i Th\u01b0\u1eddng<\/strong>\u201c) s\u1ebd b\u1ed3i th\u01b0\u1eddng, b\u1ea3o v\u1ec7 v\u00e0 gi\u1eef an to\u00e0n cho B\u00ean c\u00f2n l\u1ea1i, c\u00e1c C\u00f4ng Ty Li\u00ean K\u1ebft v\u00e0 c\u00e1c gi\u00e1m \u0111\u1ed1c, c\u00e1n b\u1ed9, nh\u00e2n vi\u00ean v\u00e0 \u0111\u1ea1i l\u00fd c\u1ee7a B\u00ean \u0111\u00f3 (\u201cB\u00ean \u0110\u01b0\u1ee3c B\u1ed3i Th\u01b0\u1eddng<\/strong>\u201c) t\u1eeb b\u1ea5t k\u1ef3 v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c khi\u1ebfu n\u1ea1i, thi\u1ec7t h\u1ea1i, chi ph\u00ed v\u00e0 ph\u00ed t\u1ed5n (bao g\u1ed3m c\u1ea3 ph\u00ed lu\u1eadt s\u01b0 h\u1ee3p l\u00fd) (g\u1ecdi chung l\u00e0 \u201cT\u1ed5n Th\u1ea5t<\/strong>\u201c) \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng c\u1ee7a b\u00ean th\u1ee9 ba n\u00e0o ph\u00e1t sinh t\u1eeb ho\u1eb7c li\u00ean quan \u0111\u1ebfn: (i) s\u1ef1 c\u1ea9u th\u1ea3 ho\u1eb7c h\u00e0nh vi sai tr\u00e1i c\u1ed1 \u00fd c\u1ee7a B\u00ean B\u1ed3i Th\u01b0\u1eddng v\u00e0 nh\u00e2n vi\u00ean ho\u1eb7c \u0111\u1ea1i l\u00fd c\u1ee7a B\u00ean \u0111\u00f3 khi th\u1ef1c hi\u1ec7n Th\u1ecfa Thu\u1eadn n\u00e0y; (ii) c\u00e1c khi\u1ebfu n\u1ea1i do B\u00ean B\u1ed3i Th\u01b0\u1eddng vi ph\u1ea1m c\u00e1c cam \u0111oan v\u00e0 \u0111\u1ea3m b\u1ea3o c\u1ee7a m\u00ecnh trong Th\u1ecfa Thu\u1eadn n\u00e0y; (iii) c\u00e1c khi\u1ebfu n\u1ea1i v\u1ec1 vi\u1ec7c Ch\u1ec9 D\u1eabn Th\u01b0\u01a1ng M\u1ea1i c\u1ee7a B\u00ean B\u1ed3i Th\u01b0\u1eddng vi ph\u1ea1m Quy\u1ec1n S\u1edf H\u1eefu Tr\u00ed Tu\u1ec7 c\u1ee7a b\u00ean th\u1ee9 ba, mi\u1ec5n l\u00e0 c\u00e1c Ch\u1ec9 D\u1eabn Th\u01b0\u01a1ng M\u1ea1i \u0111\u00f3 \u0111\u00e3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng theo c\u00e1ch th\u1ee9c m\u00e0 B\u00ean B\u1ed3i Th\u01b0\u1eddng \u0111\u00e3 ph\u00ea duy\u1ec7t; ho\u1eb7c (iv) b\u1ea5t k\u1ef3 vi ph\u1ea1m v\u00e0\/ho\u1eb7c s\u1ef1 kh\u00f4ng tu\u00e2n th\u1ee7 ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh v\u1ec1 b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u. Ngo\u00e0i ra, Th\u01b0\u01a1ng Nh\u00e2n s\u1ebd b\u1ed3i th\u01b0\u1eddng, b\u1ea3o v\u1ec7 v\u00e0 gi\u1eef an to\u00e0n cho c\u00e1c B\u00ean \u0110\u01b0\u1ee3c B\u1ed3i Th\u01b0\u1eddng c\u1ee7a Grab kh\u1ecfi v\u00e0 ch\u1ed1ng l\u1ea1i b\u1ea5t k\u1ef3 v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c T\u1ed5n Th\u1ea5t \u0111\u1ed1i v\u1edbi khi\u1ebfu n\u1ea1i c\u1ee7a b\u00ean th\u1ee9 ba ph\u00e1t sinh t\u1eeb ho\u1eb7c li\u00ean quan \u0111\u1ebfn b\u1ea5t k\u1ef3 thi\u1ec7t h\u1ea1i n\u00e0o do h\u00e0nh vi vi ph\u1ea1m ho\u1eb7c c\u00e1o bu\u1ed9c vi ph\u1ea1m ph\u00e1p lu\u1eadt v\u1ec1 b\u00e1n l\u1ebb th\u1ef1c ph\u1ea9m ho\u1eb7c c\u00e1c quy t\u1eafc v\u1ec1 s\u1ee9c kh\u1ecfe v\u00e0 an to\u00e0n kh\u00e1c, lu\u1eadt ho\u1eb7c quy \u0111\u1ecbnh, ngo\u1ea1i tr\u1eeb c\u00e1c thi\u1ec7t h\u1ea1i \u0111\u00f3 do s\u1ef1 c\u1ea9u th\u1ea3 ho\u1eb7c h\u00e0nh vi sai tr\u00e1i c\u1ed1 \u00fd c\u1ee7a Grab ho\u1eb7c nh\u00e2n vi\u00ean c\u1ee7a Grab tr\u1ef1c ti\u1ebfp g\u00e2y ra.<\/p>

b. B\u1ea5t k\u1ec3 c\u00e1c \u0111i\u1ec1u kho\u1ea3n kh\u00e1c trong Th\u1ecfa Thu\u1eadn n\u00e0y, c\u00e1c B\u00ean \u0111\u1ed3ng \u00fd r\u1eb1ng kh\u00f4ng B\u00ean n\u00e0o ph\u1ea3i ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1edbi B\u00ean kia v\u1ec1 b\u1ea5t k\u1ef3 t\u1ed5n th\u1ea5t l\u1ee3i nhu\u1eadn, s\u1ef1 t\u00edn nhi\u1ec7m, c\u01a1 h\u1ed9i kinh doanh v\u00e0 c\u00e1c kho\u1ea3n ti\u1ebft ki\u1ec7m d\u1ef1 ki\u1ebfn ho\u1eb7c b\u1ea5t k\u1ef3 t\u1ed5n th\u1ea5t ho\u1eb7c thi\u1ec7t h\u1ea1i gi\u00e1n ti\u1ebfp ho\u1eb7c mang t\u00ednh h\u1eadu qu\u1ea3 m\u00e0 m\u1ed7i B\u00ean ph\u1ea3i ch\u1ecbu.<\/p>

8.4. B\u1ea3o m\u1eadt<\/p>

a. C\u00e1c B\u00ean \u0111\u1ed3ng \u00fd r\u1eb1ng trong su\u1ed1t th\u1eddi gian hi\u1ec7u l\u1ef1c c\u1ee7a Th\u1ecfa Thu\u1eadn n\u00e0y, B\u00ean Nh\u1eadn c\u00f3 th\u1ec3 nh\u1eadn Th\u00f4ng Tin M\u1eadt t\u1eeb B\u00ean Ti\u1ebft L\u1ed9. B\u00ean Nh\u1eadn c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng Th\u00f4ng Tin M\u1eadt c\u1ee7a B\u00ean Ti\u1ebft L\u1ed9 duy nh\u1ea5t \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00e1c ngh\u0129a v\u1ee5 c\u1ee7a m\u00ecnh v\u00e0\/ho\u1eb7c th\u1ef1c hi\u1ec7n c\u00e1c quy\u1ec1n theo Th\u1ecfa Thu\u1eadn n\u00e0y. Th\u00f4ng Tin M\u1eadt ph\u1ea3i \u0111\u01b0\u1ee3c gi\u1eef m\u1ed9t c\u00e1ch nghi\u00eam ng\u1eb7t b\u1edfi B\u00ean Nh\u1eadn, v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c ti\u1ebft l\u1ed9 cho b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o (ngo\u00e0i c\u00e1c gi\u00e1m \u0111\u1ed1c, ng\u01b0\u1eddi qu\u1ea3n l\u00fd, nh\u00e2n vi\u00ean, ki\u1ec3m to\u00e1n vi\u00ean v\u00e0 c\u00e1c c\u1ed1 v\u1ea5n chuy\u00ean m\u00f4n c\u1ee7a B\u00ean \u0111\u00f3, nh\u1eefng ng\u01b0\u1eddi c\u00f3 nhu c\u1ea7u bi\u1ebft Th\u00f4ng Tin M\u1eadt cho m\u1ee5c \u0111\u00edch th\u1ef1c hi\u1ec7n Th\u1ecfa Thu\u1eadn n\u00e0y), tr\u1ef1c ti\u1ebfp ho\u1eb7c gi\u00e1n ti\u1ebfp, m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 ch\u1ea5p thu\u1eadn b\u1eb1ng v\u0103n b\u1ea3n c\u1ee7a B\u00ean Ti\u1ebft L\u1ed9, trong su\u1ed1t th\u1eddi h\u1ea1n c\u1ee7a Th\u1ecfa Thu\u1eadn n\u00e0y ho\u1eb7c sau khi ch\u1ea5m d\u1ee9t Th\u1ecfa Thu\u1eadn. Ngh\u0129a v\u1ee5 n\u00e0y kh\u00f4ng \u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi c\u00e1c th\u00f4ng tin (i) \u0111\u00e3 c\u00f3 s\u1eb5n trong ngu\u1ed3n th\u00f4ng tin \u0111\u1ea1i ch\u00fang m\u00e0 kh\u00f4ng vi ph\u1ea1m b\u1ea3o m\u1eadt ho\u1eb7c (ii) \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u ti\u1ebft l\u1ed9 c\u00f4ng khai theo lu\u1eadt quy \u0111\u1ecbnh, quy t\u1eafc, ph\u00e1p l\u1ec7nh, l\u1ec7nh c\u1ee7a t\u00f2a \u00e1n, c\u01a1 quan ch\u00ednh ph\u1ee7, c\u01a1 quan gi\u00e1m s\u00e1t c\u00f3 li\u00ean quan ho\u1eb7c th\u1ee7 t\u1ee5c t\u1ed1 t\u1ee5ng, ho\u1eb7c (iii) \u0111\u00e3 \u0111\u01b0\u1ee3c ti\u1ebft l\u1ed9 ra c\u00f4ng ch\u00fang kh\u00f4ng do l\u1ed7i c\u1ee7a B\u00ean Nh\u1eadn ho\u1eb7c c\u00e1c \u0111\u1ea1i l\u00fd ho\u1ea1t \u0111\u1ed9ng thay m\u1eb7t cho B\u00ean \u0111\u00f3, ho\u1eb7c (iv) c\u00e1c th\u00f4ng tin \u0111\u00e3 \u0111\u01b0\u1ee3c ti\u1ebft l\u1ed9 cho B\u00ean Nh\u1eadn b\u1edfi m\u1ed9t b\u00ean th\u1ee9 ba kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5 b\u1ea3o m\u1eadt.<\/p>

b. Ngh\u0129a v\u1ee5 b\u1ea3o m\u1eadt tr\u00ean \u0111\u00e2y s\u1ebd duy tr\u00ec hi\u1ec7u l\u1ef1c m\u1ed9t (01) n\u0103m sau khi h\u1ebft h\u1ea1n ho\u1eb7c ch\u1ea5m d\u1ee9t Th\u1ecfa Thu\u1eadn n\u00e0y ho\u1eb7c cho \u0111\u1ebfn khi Th\u00f4ng Tin M\u1eadt tr\u1edf th\u00e0nh th\u00f4ng tin c\u00f4ng c\u1ed9ng, tu\u1ef3 \u0111i\u1ec1u ki\u1ec7n n\u00e0o \u0111\u1ebfn tr\u01b0\u1edbc.<\/p>

8.5. D\u1eef Li\u1ec7u C\u00e1 Nh\u00e2n: C\u00e1c B\u00ean ph\u1ea3i tu\u00e2n th\u1ee7 c\u00e1c ngh\u0129a v\u1ee5 t\u01b0\u01a1ng \u1ee9ng c\u1ee7a m\u00ecnh theo lu\u1eadt \u00e1p d\u1ee5ng v\u00e0 c\u00e1c quy \u0111\u1ecbnh li\u00ean quan \u0111\u1ebfn D\u1eef Li\u1ec7u C\u00e1 Nh\u00e2n theo Th\u1ecfa Thu\u1eadn n\u00e0y. Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ed3ng \u00fd s\u1eed d\u1ee5ng, ti\u1ebft l\u1ed9, l\u01b0u tr\u1eef, gi\u1eef ho\u1eb7c x\u1eed l\u00fd D\u1eef Li\u1ec7u C\u00e1 Nh\u00e2n ch\u1ec9 nh\u1eb1m m\u1ee5c \u0111\u00edch th\u1ef1c hi\u1ec7n ngh\u0129a v\u1ee5 c\u1ee7a m\u00ecnh theo Th\u1ecfa Thu\u1eadn n\u00e0y. Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i duy tr\u00ec t\u00ednh ch\u00ednh x\u00e1c v\u00e0 to\u00e0n v\u1eb9n c\u1ee7a b\u1ea5t k\u1ef3 D\u1eef Li\u1ec7u C\u00e1 Nh\u00e2n n\u00e0o \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1edfi Grab \u0111\u1eb7t d\u01b0\u1edbi quy\u1ec1n chi\u1ebfm h\u1eefu, coi gi\u1eef ho\u1eb7c ki\u1ec3m so\u00e1t c\u1ee7a m\u00ecnh. Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ed3ng \u00fd gi\u1eef D\u1eef Li\u1ec7u C\u00e1 Nh\u00e2n \u0111\u01b0\u1ee3c Grab cung c\u1ea5p cho Th\u01b0\u01a1ng Nh\u00e2n b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m v\u00e0 c\u00f4ng c\u1ee5 \u0111\u01b0\u1ee3c Grab cung c\u1ea5p.<\/p>

8.6. Ti\u1ebfp th\u1ecb v\u00e0 c\u00f4ng khai<\/p>

a. C\u00e1c B\u00ean c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp th\u1ecb v\u00e0 qu\u1ea3ng c\u00e1o li\u00ean quan \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng kinh doanh, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c cung ph\u00e2n ph\u1ed1i th\u00f4ng qua \u1ee8ng d\u1ee5ng Grab theo tho\u1ea3 thu\u1eadn c\u1ee7a C\u00e1c B\u00ean. C\u00e1c ho\u1ea1t \u0111\u1ed9ng n\u00e0y c\u00f3 th\u1ec3 th\u00f4ng qua nhi\u1ec1u k\u00eanh kh\u00e1c nhau nh\u01b0 k\u00eanh truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i, trang web ho\u1eb7c blogs. \u0110\u1ec3 tr\u00e1nh nh\u1ea7m l\u1eabn, Grab c\u00f3 th\u1ec3 b\u1eb1ng chi ph\u00ed c\u1ee7a m\u00ecnh cung c\u1ea5p c\u00e1c \u01b0u \u0111\u00e3i cho Ng\u01b0\u1eddi D\u00f9ng \u0111\u1ec3 qu\u1ea3ng b\u00e1 c\u00e1c ho\u1ea1t \u0111\u1ed9ng kinh doanh v\u00e0 D\u1ecbch V\u1ee5 c\u1ee7a C\u00e1c B\u00ean \u0111\u01b0\u1ee3c cung c\u1ea5p theo Th\u1ecfa Thu\u1eadn n\u00e0y.<\/p>

b. Tr\u00ean c\u01a1 s\u1edf li\u00ean t\u1ee5c, Th\u01b0\u01a1ng Nh\u00e2n s\u1ebd chia s\u1ebb v\u1edbi Grab l\u1ecbch tr\u00ecnh v\u00e0 k\u1ebf ho\u1ea1ch ti\u1ebfp th\u1ecb c\u1ee7a m\u00ecnh (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf c\u00e1c kho\u1ea3n gi\u1ea3m gi\u00e1 v\u00e0 chi ti\u1ebft qu\u1ea3ng c\u00e1o) \u0111\u1ec3 c\u00f9ng nhau nghi\u00ean c\u1ee9u c\u00e1c ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp th\u1ecb v\u00e0 qu\u1ea3ng c\u00e1o.<\/p>

c. Kh\u00f4ng B\u00ean n\u00e0o \u0111\u01b0\u1ee3c ph\u00e1t h\u00e0nh th\u00f4ng c\u00e1o b\u00e1o ch\u00ed ho\u1eb7c th\u00f4ng b\u00e1o ho\u1eb7c \u0111\u1ec1 c\u1eadp \u0111\u1ebfn B\u00ean c\u00f2n l\u1ea1i theo b\u1ea5t k\u1ef3 c\u00e1ch n\u00e0o li\u00ean quan \u0111\u1ebfn Th\u1ecfa Thu\u1eadn n\u00e0y ho\u1eb7c c\u00e1c h\u00ecnh th\u1ee9c kh\u00e1c m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 \u0111\u1ed3ng \u00fd tr\u01b0\u1edbc b\u1eb1ng v\u0103n b\u1ea3n c\u1ee7a B\u00ean kia.<\/p>

8.7. T\u1ed5 ch\u1ee9c v\u00e0 s\u1ef1 \u0111\u1ed9c l\u1eadp c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n<\/p>

a. Grab kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t b\u00ean tham gia c\u00e1c giao d\u1ecbch gi\u1eefa Ng\u01b0\u1eddi D\u00f9ng v\u00e0 Th\u01b0\u01a1ng Nh\u00e2n, v\u00e0 Th\u01b0\u01a1ng Nh\u00e2n t\u1ea1i \u0111\u00e2y gi\u1ea3i tr\u1eeb Grab v\u00e0 c\u00e1c C\u00f4ng Ty Li\u00ean K\u1ebft c\u1ee7a Grab, \u0111\u1ea1i l\u00fd v\u00e0 nh\u00e2n vi\u00ean c\u1ee7a Grab kh\u1ecfi c\u00e1c khi\u1ebfu n\u1ea1i, khi\u1ebfu ki\u1ec7n, tranh ch\u1ea5p, c\u00e1c y\u00eau c\u1ea7u v\u00e0 c\u00e1c thi\u1ec7t h\u1ea1i (th\u1ef1c t\u1ebf v\u00e0 mang t\u00ednh h\u1ec7 qu\u1ea3) thu\u1ed9c b\u1ea5t k\u1ef3 lo\u1ea1i n\u00e0o v\u00e0 c\u00f3 b\u1ea5t k\u1ef3 t\u00ednh ch\u1ea5t n\u00e0o, \u0111\u01b0\u1ee3c bi\u1ebft v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c bi\u1ebft, c\u00f3 nghi ng\u1edd v\u00e0 kh\u00f4ng c\u00f3 nghi ng\u1edd, \u0111\u01b0\u1ee3c ti\u1ebft l\u1ed9 v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c ti\u1ebft l\u1ed9, ph\u00e1t sinh t\u1eeb ho\u1eb7c b\u1eb1ng b\u1ea5t k\u1ef3 c\u00e1ch n\u00e0o li\u00ean quan \u0111\u1ebfn c\u00e1c giao d\u1ecbch \u0111\u00f3.<\/p>

b. Th\u01b0\u01a1ng Nh\u00e2n v\u00e0 Grab l\u00e0 c\u00e1c nh\u00e0 th\u1ea7u \u0111\u1ed9c l\u1eadp, v\u00e0 kh\u00f4ng c\u00f3 quy \u0111\u1ecbnh n\u00e0o trong Th\u1ecfa Thu\u1eadn n\u00e0y s\u1ebd t\u1ea1o th\u00e0nh b\u1ea5t k\u1ef3 quan h\u1ec7 h\u1ee3p danh, li\u00ean doanh, \u0111\u1ea1i l\u00fd, nh\u01b0\u1ee3ng quy\u1ec1n ho\u1eb7c \u0111\u1ea1i di\u1ec7n b\u00e1n h\u00e0ng n\u00e0o gi\u1eefa C\u00e1c B\u00ean. C\u00e1c B\u00ean x\u00e1c nh\u1eadn v\u1edbi nhau r\u1eb1ng Th\u1ecfa Thu\u1eadn n\u00e0y s\u1ebd kh\u00f4ng g\u00e2y ra vi\u1ec7c thi\u1ebft l\u1eadp b\u1ea5t k\u1ef3 quan h\u1ec7 lao \u0111\u1ed9ng tr\u1ef1c ti\u1ebfp n\u00e0o gi\u1eefa Grab v\u00e0 nh\u1eefng ch\u1ee7 th\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5 cho Th\u01b0\u01a1ng Nh\u00e2n. Th\u01b0\u01a1ng Nh\u00e2n s\u1ebd kh\u00f4ng c\u00f3 th\u1ea9m quy\u1ec1n th\u1ef1c hi\u1ec7n ho\u1eb7c ch\u1ea5p nh\u1eadn b\u1ea5t k\u1ef3 \u0111\u1ec1 ngh\u1ecb ho\u1eb7c tuy\u00ean b\u1ed1 n\u00e0o nh\u00e2n danh Grab.<\/p>

8.8. B\u1ea5t kh\u1ea3 kh\u00e1ng: C\u00e1c B\u00ean \u0111\u01b0\u1ee3c gi\u1ea3i ph\u00f3ng tr\u00e1ch nhi\u1ec7m kh\u1ecfi c\u00e1c ngh\u0129a v\u1ee5 c\u1ee7a m\u00ecnh (tr\u1eeb ngh\u0129a v\u1ee5 thanh to\u00e1n) v\u00e0 tr\u00ec ho\u00e3n c\u00f4ng vi\u1ec7c do h\u1eadu qu\u1ea3 c\u1ee7a B\u1ea5t Kh\u1ea3 Kh\u00e1ng. N\u1ebfu s\u1ef1 ki\u1ec7n B\u1ea5t Kh\u1ea3 Kh\u00e1ng x\u1ea3y ra trong th\u1eddi gian qu\u00e1 60 (s\u00e1u m\u01b0\u01a1i) ng\u00e0y (ho\u1eb7c m\u1ed9t th\u1eddi h\u1ea1n kh\u00e1c do c\u00e1c B\u00ean th\u1ecfa thu\u1eadn) v\u00e0 C\u00e1c B\u00ean \u0111\u00e3 th\u01b0\u01a1ng l\u01b0\u1ee3ng tr\u00ean tinh th\u1ea7n thi\u1ec7n ch\u00ed v\u00e0 kh\u00f4ng t\u00ecm ra gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p, th\u00ec m\u1ed7i B\u00ean s\u1ebd c\u00f3 quy\u1ec1n ch\u1ea5m d\u1ee9t Th\u1ecfa Thu\u1eadn n\u00e0y b\u1eb1ng v\u0103n b\u1ea3n th\u00f4ng b\u00e1o cho B\u00ean c\u00f2n l\u1ea1i.<\/p>

8.9. T\u00ednh ri\u00eang bi\u1ec7t<\/p>

a. N\u1ebfu b\u1ea5t k\u1ef3 ph\u1ea7n n\u00e0o c\u1ee7a Th\u1ecfa Thu\u1eadn n\u00e0y v\u00f4 hi\u1ec7u ho\u1eb7c kh\u00f4ng th\u1ec3 thi h\u00e0nh v\u00ec b\u1ea5t k\u1ef3 l\u00ed do n\u00e0o s\u1ebd kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn hi\u1ec7u l\u1ef1c ho\u1eb7c kh\u1ea3 n\u0103ng thi h\u00e0nh c\u1ee7a ph\u1ea7n c\u00f2n l\u1ea1i c\u1ee7a Th\u1ecfa Thu\u1eadn n\u00e0y.<\/p>

b. N\u1ebfu vi\u1ec7c th\u1ef1c hi\u1ec7n h\u1ee3p ph\u00e1p Th\u1ecfa Thu\u1eadn n\u00e0y ho\u1eb7c b\u1ea5t k\u1ef3 ph\u1ea7n n\u00e0o c\u1ee7a Th\u1ecfa Thu\u1eadn kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c b\u1edfi ph\u00e1n quy\u1ebft cu\u1ed1i c\u00f9ng ho\u1eb7c l\u1ec7nh c\u1ee7a b\u1ea5t k\u1ef3 to\u00e0 \u00e1n c\u00f3 th\u1ea9m quy\u1ec1n, u\u1ef7 ban ho\u1eb7c c\u01a1 quan ch\u00ednh ph\u1ee7 ho\u1eb7c c\u01a1 quan t\u01b0\u01a1ng t\u1ef1 c\u00f3 th\u1ea9m quy\u1ec1n \u0111\u1ed1i v\u1edbi m\u1ed9t trong hai b\u00ean, C\u00e1c B\u00ean ph\u1ea3i ngay l\u1eadp t\u1ee9c s\u1eed d\u1ee5ng n\u1ed7 l\u1ef1c h\u1ee3p l\u00fd \u0111\u1ec3 s\u1eeda \u0111\u1ed5i Th\u1ecfa Thu\u1eadn n\u00e0y nh\u1eb1m tu\u00e2n th\u1ee7 c\u00e1c ph\u00e1n quy\u1ebft ho\u1eb7c l\u1ec7nh \u0111\u00f3.<\/p>

8.10. Chuy\u1ec3n nh\u01b0\u1ee3ng: Kh\u00f4ng B\u00ean n\u00e0o c\u00f3 quy\u1ec1n chuy\u1ec3n nh\u01b0\u1ee3ng ho\u1eb7c chuy\u1ec3n giao c\u00e1c quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a m\u00ecnh (to\u00e0n b\u1ed9 ho\u1eb7c m\u1ed9t ph\u1ea7n) cho b\u1ea5t k\u1ef3 ng\u01b0\u1eddi n\u00e0o, tr\u1eeb khi c\u00f3 s\u1ef1 \u0111\u1ed3ng \u00fd tr\u01b0\u1edbc b\u1eb1ng v\u0103n b\u1ea3n c\u1ee7a B\u00ean kia, ngo\u1ea1i tr\u1eeb vi\u1ec7c Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ed3ng \u00fd r\u1eb1ng Grab c\u00f3 th\u1ec3 chuy\u1ec3n nh\u01b0\u1ee3ng v\u00e0\/ho\u1eb7c chuy\u1ec3n giao b\u1ea5t k\u1ef3 quy\u1ec1n v\u00e0\/ho\u1eb7c ngh\u0129a v\u1ee5 c\u1ee7a m\u00ecnh theo Th\u1ecfa Thu\u1eadn n\u00e0y cho b\u1ea5t k\u1ef3 C\u00f4ng Ty Li\u00ean K\u1ebft n\u00e0o c\u1ee7a Grab m\u00e0 kh\u00f4ng c\u1ea7n c\u00f3 s\u1ef1 \u0111\u1ed3ng \u00fd c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n. V\u1ec1 v\u1ea5n \u0111\u1ec1 n\u00e0y, Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ed3ng \u00fd s\u1eed d\u1ee5ng nh\u1eefng n\u1ed7 l\u1ef1c t\u1ed1t nh\u1ea5t c\u1ee7a m\u00ecnh cung c\u1ea5p s\u1ef1 h\u1ee3p t\u00e1c c\u1ea7n thi\u1ebft cho Grab v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ea7n thi\u1ebft ho\u1eb7c c\u00f3 li\u00ean quan theo y\u00eau c\u1ea7u c\u1ee7a Grab v\u00e0 C\u00e1c B\u00ean \u0111\u1ed3ng \u00fd vi\u1ec7c chuy\u1ec3n nh\u01b0\u1ee3ng v\u00e0\/ho\u1eb7c chuy\u1ec3n giao b\u1ea5t k\u1ef3 quy\u1ec1n v\u00e0\/ho\u1eb7c ngh\u0129a v\u1ee5 n\u00e0o theo Th\u1ecfa Thu\u1eadn n\u00e0y s\u1ebd c\u00f3 hi\u1ec7u l\u1ef1c ph\u00e1p l\u00fd.<\/p>

8.11. Lu\u1eadt \u00e1p d\u1ee5ng v\u00e0 gi\u1ea3i quy\u1ebft tranh ch\u1ea5p<\/p>

a. Th\u1ecfa Thu\u1eadn n\u00e0y \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh v\u00e0 gi\u1ea3i th\u00edch theo ph\u00e1p lu\u1eadt Vi\u1ec7t Nam.<\/p>

b. M\u1ecdi tranh ch\u1ea5p, m\u00e2u thu\u1eabn ho\u1eb7c kh\u00e1c bi\u1ec7t ph\u00e1t sinh t\u1eeb ho\u1eb7c c\u00f3 li\u00ean quan \u0111\u1ebfn vi\u1ec7c th\u1ef1c hi\u1ec7n Th\u1ecfa Thu\u1eadn n\u00e0y (\u201cTranh Ch\u1ea5p<\/strong>\u201d) s\u1ebd \u0111\u01b0\u1ee3c C\u00e1c B\u00ean th\u1ed1ng nh\u1ea5t gi\u1ea3i quy\u1ebft b\u1eb1ng h\u00f2a gi\u1ea3i v\u00e0 th\u01b0\u01a1ng l\u01b0\u1ee3ng. Trong tr\u01b0\u1eddng h\u1ee3p C\u00e1c B\u00ean kh\u00f4ng th\u1ecfa thu\u1eadn \u0111\u01b0\u1ee3c v\u1edbi nhau v\u1ec1 vi\u1ec7c gi\u1ea3i quy\u1ebft Tranh Ch\u1ea5p trong v\u00f2ng 10 (m\u01b0\u1eddi) ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y x\u1ea3y ra Tranh Ch\u1ea5p, C\u00e1c B\u00ean c\u00f3 quy\u1ec1n y\u00eau c\u1ea7u Trung t\u00e2m tr\u1ecdng t\u00e0i qu\u1ed1c t\u1ebf Vi\u1ec7t Nam (\u201cVIAC<\/strong>\u201d) b\u00ean c\u1ea1nh Ph\u00f2ng Th\u01b0\u01a1ng m\u1ea1i v\u00e0 C\u00f4ng nghi\u1ec7p Vi\u1ec7t Nam (\u201cVCCI<\/strong>\u201d) gi\u1ea3i quy\u1ebft theo th\u1ee7 t\u1ee5c t\u1ed1 t\u1ee5ng c\u1ee7a c\u01a1 quan tr\u1ecdng t\u00e0i n\u00e0y. N\u01a1i gi\u1ea3i quy\u1ebft tranh ch\u1ea5p s\u1ebd t\u1ea1i Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh. S\u1ed1 l\u01b0\u1ee3ng tr\u1ecdng t\u00e0i vi\u00ean l\u00e0 03 (ba). Ng\u00f4n ng\u1eef gi\u1ea3i quy\u1ebft tranh ch\u1ea5p s\u1ebd b\u1eb1ng Ti\u1ebfng Vi\u1ec7t.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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BI\u1ec2U 1<\/strong><\/em>
\u0110\u1ecaNH NGH\u0128A V\u00c0 GI\u1ea2I TH\u00cdCH<\/strong><\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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1. \u0110\u1ecbnh ngh\u0129a<\/strong><\/p>

Trong Th\u1ecfa Thu\u1eadn n\u00e0y, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p ng\u1eef c\u1ea3nh y\u00eau c\u1ea7u kh\u00e1c \u0111i, c\u00e1c thu\u1eadt ng\u1eef sau \u0111\u00e2y s\u1ebd c\u00f3 \u00fd ngh\u0129a nh\u01b0 sau:<\/p>

\u201cT\u00e0i Kho\u1ea3n<\/strong>\u201d ngh\u0129a l\u00e0 t\u00e0i kho\u1ea3n \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng m\u00e0 Grab t\u1ea1o ra tr\u00ean n\u1ec1n t\u1ea3ng tr\u1ef1c tuy\u1ebfn c\u1ee7a m\u00ecnh v\u00e0 cung c\u1ea5p cho Th\u01b0\u01a1ng Nh\u00e2n th\u00f4ng qua \u1ee8ng D\u1ee5ng Grab (nh\u01b0 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a d\u01b0\u1edbi \u0111\u00e2y) \u0111\u1ec3 \u0111\u0103ng k\u00fd v\u00e0 ho\u1ea1t \u0111\u1ed9ng theo \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 n\u00e0y;<\/p>

\u201cC\u00f4ng Ty Li\u00ean K\u1ebft<\/strong>\u201d c\u00f3 ngh\u0129a, li\u00ean quan \u0111\u1ebfn b\u1ea5t k\u1ef3 t\u1ed5 ch\u1ee9c n\u00e0o, l\u00e0 t\u1ed5 ch\u1ee9c ki\u1ec3m so\u00e1t, b\u1ecb ki\u1ec3m so\u00e1t b\u1edfi ho\u1eb7c ch\u1ecbu chung s\u1ef1 ki\u1ec3m so\u00e1t v\u1edbi t\u1ed5 ch\u1ee9c v\u1eeba n\u00eau. Cho m\u1ee5c \u0111\u00edch c\u1ee7a \u0111\u1ecbnh ngh\u0129a n\u00e0y, \u201cki\u1ec3m so\u00e1t\u201d (bao g\u1ed3m c\u00e1c thu\u1eadt ng\u1eef \u201cki\u1ec3m so\u00e1t\u201d, \u201cb\u1ecb ki\u1ec3m so\u00e1t b\u1edfi\u201d v\u00e0 \u201cch\u1ecbu chung s\u1ef1 ki\u1ec3m so\u00e1t v\u1edbi\u201d) ngh\u0129a l\u00e0 vi\u1ec7c s\u1edf h\u1eefu, tr\u1ef1c ti\u1ebfp ho\u1eb7c gi\u00e1n ti\u1ebfp, n\u1eafm quy\u1ec1n ch\u1ec9 \u0111\u1ea1o ho\u1eb7c \u0111\u01b0a ra ph\u01b0\u01a1ng h\u01b0\u1edbng qu\u1ea3n l\u00fd v\u00e0 ch\u00ednh s\u00e1ch c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c, cho d\u00f9 th\u00f4ng qua vi\u1ec7c s\u1edf h\u1eefu quy\u1ec1n bi\u1ec3u quy\u1ebft, h\u1ee3p \u0111\u1ed3ng ho\u1eb7c h\u00ecnh th\u1ee9c kh\u00e1c;<\/p>

\u201cTh\u00f4ng Tin M\u1eadt<\/strong>\u201d ngh\u0129a l\u00e0 b\u1ea5t k\u1ef3 th\u00f4ng tin n\u00e0o \u0111\u00e3 \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh b\u1eb1ng v\u0103n b\u1ea3n l\u00e0 b\u00ed m\u1eadt ho\u1eb7c \u0111\u1ed9c quy\u1ec1n ho\u1eb7c n\u1ebfu l\u00e0 l\u1eddi n\u00f3i, ph\u1ea3i \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn b\u1eb1ng v\u0103n b\u1ea3n ngay khi \u0111\u01b0\u1ee3c ti\u1ebft l\u1ed9 l\u00e0 b\u1ea3o m\u1eadt ho\u1eb7c \u0111\u1ed9c quy\u1ec1n ho\u1eb7c b\u1eb1ng c\u00e1ch kh\u00e1c b\u1edfi B\u00ean Ti\u1ebft L\u1ed9 cho B\u00ean Nh\u1eadn Th\u00f4ng Tin v\u00e0, bao g\u1ed3m b\u1ea5t k\u1ef3 D\u1eef Li\u1ec7u C\u00e1 Nh\u00e2n n\u00e0o theo quy \u0111\u1ecbnh t\u1ea1i Th\u1ecfa Thu\u1eadn n\u00e0y, t\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng tin c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng (bao g\u1ed3m c\u00e1c khu\u00f4n m\u1eabu, xem chi ti\u1ebft, s\u1ed1 l\u01b0\u1ee3ng, th\u1eddi gian ho\u1eb7c th\u1eddi h\u1ea1n s\u1eed d\u1ee5ng thi\u1ebft b\u1ecb ho\u1eb7c xem n\u1ed9i dung), chi ti\u1ebft (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n chi ti\u1ebft li\u00ean l\u1ea1c, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, c\u1ea5u h\u00ecnh m\u1ea1ng, th\u00f4ng tin v\u1ecb tr\u00ed, t\u00ean thanh to\u00e1n, s\u1ed1 ti\u1ec1n, l\u1ecbch s\u1eed t\u00edn d\u1ee5ng v\u00e0 c\u00e1c chi ti\u1ebft thanh to\u00e1n kh\u00e1c), th\u00f4ng tin c\u00f3 t\u00ednh th\u01b0\u01a1ng m\u1ea1i, k\u1ef9 thu\u1eadt ho\u1eb7c t\u00e0i ch\u00ednh li\u00ean quan \u0111\u1ebfn Th\u1ecfa Thu\u1eadn n\u00e0y, c\u1ee7a B\u00ean Ti\u1ebft L\u1ed9 ho\u1eb7c b\u1ea5t k\u1ef3 C\u00f4ng Ty Li\u00ean K\u1ebft n\u00e0o c\u1ee7a B\u00ean Ti\u1ebft L\u1ed9, bao g\u1ed3m t\u1ea5t c\u1ea3 c\u00e1c b\u00ed m\u1eadt kinh doanh, b\u00ed quy\u1ebft, tr\u01b0ng b\u00e0y, nghi\u00ean c\u1ee9u s\u00e1ng ch\u1ebf, th\u00f4ng tin ph\u00e1t tri\u1ec3n ho\u1eb7c th\u00f4ng tin c\u00f4ng ngh\u1ec7, s\u1ea3n ph\u1ea9m ho\u1eb7c th\u00f4ng tin b\u00ed m\u1eadt v\u00e0 \u0111\u1ed9c quy\u1ec1n, quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7, k\u1ebf ho\u1ea1ch kinh doanh, ho\u1ea1t \u0111\u1ed9ng ho\u1eb7c h\u1ec7 th\u1ed1ng, v\u1ecb th\u1ebf kinh doanh ho\u1eb7c t\u00e0i ch\u00ednh, chi ti\u1ebft v\u1ec1 kh\u00e1ch h\u00e0ng, nh\u00e0 cung c\u1ea5p, ng\u01b0\u1eddi m\u1eafc n\u1ee3 ho\u1eb7c ch\u1ee7 n\u1ee3, c\u00e1c th\u00f4ng tin li\u00ean quan \u0111\u1ebfn c\u00e1c c\u00e1n b\u1ed9, gi\u00e1m \u0111\u1ed1c ho\u1eb7c nh\u00e2n vi\u00ean c\u1ee7a B\u00ean Ti\u1ebft L\u1ed9 ho\u1eb7c b\u1ea5t k\u1ef3 C\u00f4ng Ty Li\u00ean K\u1ebft n\u00e0o, th\u00f4ng tin ti\u1ebfp th\u1ecb, \u1ea5n ph\u1ea9m, t\u1ef7 gi\u00e1 v\u00e0 b\u1ea3ng gi\u00e1, h\u1ee3p \u0111\u1ed3ng, d\u01b0\u1edbi m\u1ecdi h\u00ecnh th\u1ee9c, \u0111\u1ecbnh d\u1ea1ng ho\u1eb7c ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng, d\u00f9 c\u00f3 th\u1ec3 \u0111\u1ecdc \u0111\u01b0\u1ee3c b\u1eb1ng m\u00e1y hay ng\u01b0\u1eddi, bao g\u1ed3m c\u1ea3 h\u00ecnh th\u1ee9c b\u1eb1ng v\u0103n b\u1ea3n, b\u1eb1ng mi\u1ec7ng ho\u1eb7c c\u00e1c h\u00ecnh th\u1ee9c h\u1eefu h\u00ecnh kh\u00e1c, v\u00e0 c\u0169ng bao g\u1ed3m th\u00f4ng tin \u0111\u01b0\u1ee3c truy\u1ec1n \u0111\u1ea1t ho\u1eb7c thu \u0111\u01b0\u1ee3c qua c\u00e1c cu\u1ed9c h\u1ecdp, t\u00e0i li\u1ec7u, th\u01b0 t\u00edn ho\u1eb7c ki\u1ec3m tra c\u00e1c v\u1eadt h\u1eefu h\u00ecnh;<\/p>

\u201cB\u00ean Ti\u1ebft L\u1ed9<\/strong>\u201d ngh\u0129a l\u00e0 b\u1ea5t k\u1ef3 B\u00ean n\u00e0o ti\u1ebft l\u1ed9 Th\u00f4ng Tin M\u1eadt theo Th\u1ecfa Thu\u1eadn n\u00e0y;<\/p>

\u201cNg\u01b0\u1eddi D\u00f9ng<\/strong>\u201d ngh\u0129a l\u00e0 ng\u01b0\u1eddi d\u00f9ng c\u00f3 y\u00eau c\u1ea7u \u0111\u1eb7t b\u00e0n, gi\u1eef ch\u1ed7 t\u1ea1i (c\u00e1c) Nh\u00e0 H\u00e0ng c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n th\u00f4ng qua \u1ee8ng D\u1ee5ng Grab v\u00e0\/ho\u1eb7c N\u1ec1n T\u1ea3ng Li\u00ean K\u1ebft \u0111\u1ec3 s\u1eed d\u1ee5ng S\u1ea3n Ph\u1ea9m c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n;<\/p>

\u201cB\u1ea5t Kh\u1ea3 Kh\u00e1ng<\/strong>\u201d ngh\u0129a l\u00e0 b\u1ea5t k\u1ef3 nguy\u00ean nh\u00e2n n\u00e0o v\u01b0\u1ee3t qu\u00e1 s\u1ef1 ki\u1ec3m so\u00e1t h\u1ee3p l\u00fd c\u1ee7a m\u1ed9t B\u00ean, \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn vi\u1ec7c th\u1ef1c hi\u1ec7n ngh\u0129a v\u1ee5 c\u1ee7a B\u00ean b\u1ecb \u1ea3nh h\u01b0\u1edfng, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf d\u1ecbch b\u1ec7nh, thi\u00ean tai, b\u1ea1o lo\u1ea1n ho\u1eb7c t\u00ecnh tr\u1ea1ng b\u1ea5t \u1ed5n d\u00e2n s\u1ef1, chi\u1ebfn tranh ho\u1eb7c ho\u1ea1t \u0111\u1ed9ng qu\u00e2n s\u1ef1, t\u00ecnh tr\u1ea1ng kh\u1ea9n c\u1ea5p c\u1ee7a qu\u1ed1c gia ho\u1eb7c \u0111\u1ecba ph\u01b0\u01a1ng, c\u00e1c v\u1ee5 tranh ch\u1ea5p gi\u1eefa ng\u01b0\u1eddi lao \u0111\u1ed9ng v\u00e0 ng\u01b0\u1eddi s\u1eed d\u1ee5ng lao \u0111\u1ed9ng d\u01b0\u1edbi b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c n\u00e0o (kh\u00f4ng li\u00ean quan \u0111\u1ebfn nh\u00e2n vi\u00ean c\u1ee7a B\u00ean b\u1ecb \u1ea3nh h\u01b0\u1edfng), h\u1ecfa ho\u1ea1n, l\u0169 l\u1ee5t, s\u00e9t, n\u1ed5, s\u1ee5t l\u00fan, th\u1eddi ti\u1ebft kh\u1eafc nghi\u1ec7t, h\u00e0nh vi ho\u1eb7c thi\u1ebfu s\u00f3t\/ l\u1ed7i c\u1ee7a ng\u01b0\u1eddi ho\u1eb7c h\u1ec7 th\u1ed1ng ho\u1eb7c c\u00e1c c\u01a1 quan kh\u00e1c ngo\u00e0i t\u1ea7m ki\u1ec3m so\u00e1t h\u1ee3p l\u00fd c\u1ee7a B\u00ean \u0111\u00f3;<\/p>

\u201c\u1ee8ng D\u1ee5ng Grab<\/strong>\u201d ngh\u0129a l\u00e0 c\u00e1c \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng ho\u1eb7c n\u1ec1n t\u1ea3ng th\u01b0\u01a1ng m\u1ea1i c\u00f3 li\u00ean quan c\u1ee7a Grab v\u00e0\/ho\u1eb7c c\u00e1c C\u00f4ng Ty Li\u00ean K\u1ebft c\u1ee7a Grab cho ph\u00e9p, k\u1ebft n\u1ed1i v\u00e0 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i \u0111\u1ec3 th\u1ef1c hi\u1ec7n m\u1ed9t ph\u1ea7n ho\u1eb7c to\u00e0n b\u1ed9 vi\u1ec7c cung \u1ee9ng, s\u1eed d\u1ee5ng S\u1ea3n Ph\u1ea9m gi\u1eefa Th\u01b0\u01a1ng Nh\u00e2n v\u1edbi Ng\u01b0\u1eddi D\u00f9ng, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1ee8ng D\u1ee5ng GrabMerchant;<\/p>

\u201cQuy\u1ec1n S\u1edf H\u1eefu Tr\u00ed Tu\u1ec7<\/strong>\u201d ngh\u0129a l\u00e0 c\u00e1c quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf quy\u1ec1n \u0111\u1ed1i v\u1edbi c\u00e1c s\u00e1ng ch\u1ebf, b\u1ed1 tr\u00ed m\u1ea1ch t\u00edch h\u1ee3p, nh\u00e3n hi\u1ec7u, nh\u00e3n hi\u1ec7u d\u1ecbch v\u1ee5, t\u00ean th\u01b0\u01a1ng m\u1ea1i, c\u00e1c thi\u1ebft k\u1ebf \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u0103ng k\u00fd, quy\u1ec1n t\u00e1c gi\u1ea3, v\u00e0 c\u00e1c d\u1ea1ng kh\u00e1c c\u1ee7a s\u1edf h\u1eefu tr\u00ed tu\u1ec7 ho\u1eb7c s\u1edf h\u1eefu c\u00f4ng nghi\u1ec7p, b\u00ed quy\u1ebft, s\u00e1ng ch\u1ebf, c\u00f4ng th\u1ee9c, quy tr\u00ecnh b\u00ed m\u1eadt ho\u1eb7c b\u1ea3o m\u1eadt, b\u00ed m\u1eadt kinh doanh v\u00e0 th\u00f4ng tin m\u1eadt, v\u00e0 b\u1ea5t k\u1ef3 quy\u1ec1n v\u00e0 t\u00e0i s\u1ea3n \u0111\u01b0\u1ee3c b\u1ea3o v\u1ec7 kh\u00e1c v\u00e0 b\u1ea5t c\u1ee9 gi\u1ea5y ph\u00e9p v\u00e0 s\u1ef1 cho ph\u00e9p n\u00e0o k\u1ebft n\u1ed1i v\u1edbi n\u00f3 trong t\u1eebng tr\u01b0\u1eddng h\u1ee3p \u1edf b\u1ea5t k\u1ef3 n\u01a1i n\u00e0o tr\u00ean th\u1ebf gi\u1edbi cho d\u00f9 \u0111\u00e3 \u0111\u0103ng k\u00fd hay ch\u01b0a \u0111\u01b0\u1ee3c \u0111\u0103ng k\u00fd v\u00e0 cho su\u1ed1t th\u1eddi gian \u0111\u00f3, t\u1ea5t c\u1ea3 c\u00e1c m\u1edf r\u1ed9ng v\u00e0 gia h\u1ea1n theo \u0111\u00f3, v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c \u0111\u01a1n \u0111\u0103ng k\u00fd c\u00f3 li\u00ean quan;<\/p>

\u201cS\u1ea3n Ph\u1ea9m<\/strong>\u201d ngh\u0129a l\u00e0 b\u1ea5t k\u1ef3 h\u00e0ng h\u00f3a v\u00e0\/ho\u1eb7c d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c Th\u01b0\u01a1ng Nh\u00e2n cung c\u1ea5p cho Ng\u01b0\u1eddi D\u00f9ng t\u1ea1i c\u00e1c Nh\u00e0 H\u00e0ng c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n;<\/p>

\u201cB\u00ean<\/strong>\u201d ngh\u0129a l\u00e0 Th\u01b0\u01a1ng Nh\u00e2n ho\u1eb7c Grab (v\u00e0 g\u1ecdi chung l\u00e0 \u201cC\u00e1c B\u00ean<\/strong>\u201d);<\/p>

\u201cD\u1eef Li\u1ec7u C\u00e1 Nh\u00e2n<\/strong>\u201d ngh\u0129a l\u00e0 (a) th\u00f4ng tin nh\u1eadn d\u1ea1ng tr\u1ef1c ti\u1ebfp ho\u1eb7c gi\u00e1n ti\u1ebfp ho\u1eb7c c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh, li\u00ean h\u1ec7 ho\u1eb7c \u0111\u1ecbnh danh Ng\u01b0\u1eddi D\u00f9ng c\u00f3 li\u00ean quan \u0111\u1ebfn nh\u1eefng th\u00f4ng tin \u0111\u00f3 (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf s\u1ed1 \u0111i\u1ec7n tho\u1ea1i di \u0111\u1ed9ng, \u0111\u1ecba ch\u1ec9 email v\u00e0\/ho\u1eb7c b\u1ea5t k\u1ef3 th\u00f4ng tin c\u1ea7n thi\u1ebft n\u00e0o v\u00ec l\u1ee3i \u00edch c\u1ee7a vi\u1ec7c mua v\u00e0 s\u1eed d\u1ee5ng Phi\u1ebfu \u01afu \u0110\u00e3i v\u00e0\/ho\u1eb7c \u01afu \u0110\u00e3i Gi\u1ea3m Ngay theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n c\u1ee7a Th\u1ecfa Thu\u1eadn n\u00e0y), ho\u1eb7c (b) th\u00f4ng tin m\u00e0 t\u1eeb \u0111\u00f3 nh\u1eadn d\u1ea1ng ho\u1eb7c th\u00f4ng tin li\u00ean l\u1ea1c c\u1ee7a m\u1ed9t c\u00e1 nh\u00e2n c\u00f3 th\u1ec3 l\u1ea5y \u0111\u01b0\u1ee3c, (c) th\u00f4ng tin li\u00ean quan, kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf t\u00ean, \u0111\u1ecba ch\u1ec9, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, \u0111\u1ecba ch\u1ec9 email, th\u00f4ng tin t\u00e0i kho\u1ea3n kh\u00e1c (trong ph\u1ea1m vi th\u00f4ng tin t\u00e0i kho\u1ea3n kh\u00e1c \u0111\u00f3 bao g\u1ed3m th\u00f4ng tin \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 trong m\u1ee5c (a) v\u00e0 (b) tr\u00ean), ho\u1eb7c nh\u1eadn d\u1ea1ng kh\u00e1c do Ch\u00ednh Ph\u1ee7 c\u1ea5p, v\u00e0 th\u00f4ng tin th\u1ebb t\u00edn d\u1ee5ng v\u00e0 (d) b\u1ea5t k\u1ef3 th\u00f4ng tin n\u00e0o kh\u00e1c (nh\u01b0, nh\u01b0ng kh\u00f4ng nh\u1ea5t thi\u1ebft gi\u1edbi h\u1ea1n \u1edf, h\u1ed3 s\u01a1 c\u00e1 nh\u00e2n, \u0111\u1ecbnh danh duy nh\u1ea5t, th\u00f4ng tin sinh tr\u1eafc v\u00e0 ho\u1eb7c \u0111\u1ecba ch\u1ec9 IP) c\u00f3 li\u00ean quan ho\u1eb7c k\u1ebft h\u1ee3p v\u1edbi D\u1eef Li\u1ec7u C\u00e1 Nh\u00e2n, nh\u1eefng th\u00f4ng tin nh\u01b0 v\u1eady s\u1ebd \u0111\u01b0\u1ee3c xem l\u00e0 D\u1eef Li\u1ec7u C\u00e1 Nh\u00e2n;<\/p>

\u201cB\u00ean Nh\u1eadn<\/strong>\u201d ngh\u0129a l\u00e0 B\u00ean nh\u1eadn \u0111\u01b0\u1ee3c Th\u00f4ng Tin M\u1eadt theo Th\u1ecfa Thu\u1eadn n\u00e0y;<\/p>

\u201cNh\u00e0 H\u00e0ng<\/strong>\u201d ngh\u0129a l\u00e0 (c\u00e1c) nh\u00e0 h\u00e0ng, c\u1eeda h\u00e0ng b\u00e1n l\u1ebb ho\u1eb7c c\u01a1 s\u1edf \u0103n u\u1ed1ng kh\u00e1c c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n;<\/p>

\u201cD\u1ecbch V\u1ee5 \u0110\u1eb7t B\u00e0n<\/strong>\u201d ngh\u0129a l\u00e0 d\u1ecbch v\u1ee5 Grab cung c\u1ea5p cho Th\u01b0\u01a1ng Nh\u00e2n nh\u01b0 quy \u0111\u1ecbnh t\u1ea1i \u0110i\u1ec1u 2 – \u0110i\u1ec1u Kho\u1ea3n V\u00e0 \u0110i\u1ec1u Ki\u1ec7n Chung V\u1ec1 D\u1ecbch V\u1ee5.<\/p>

2. Di\u1ec5n gi\u1ea3i: C\u00e1c quy t\u1eafc sau \u0111\u00e2y \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng tr\u1eeb khi ng\u1eef c\u1ea3nh y\u00eau c\u1ea7u kh\u00e1c \u0111i:<\/strong><\/p>

2.1. C\u00e1c \u0111\u1ec1 m\u1ee5c ch\u1ec9 nh\u1eb1m m\u1ee5c \u0111\u00edch thu\u1eadn ti\u1ec7n v\u00e0 kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn vi\u1ec7c gi\u1ea3i th\u00edch Th\u1ecfa Thu\u1eadn;<\/p>

2.2. C\u00e1c t\u1eeb ch\u1ec9 s\u1ed1 \u00edt c\u0169ng bao g\u1ed3m s\u1ed1 nhi\u1ec1u v\u00e0 ng\u01b0\u1ee3c l\u1ea1i;<\/p>

2.3. N\u1ebfu m\u1ed9t t\u1eeb ho\u1eb7c m\u1ed9t c\u1ee5m t\u1eeb \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a, c\u00e1c h\u00ecnh th\u1ee9c ng\u1eef ph\u00e1p kh\u00e1c c\u1ee7a n\u00f3 s\u1ebd c\u00f3 \u00fd ngh\u0129a t\u01b0\u01a1ng \u0111\u01b0\u01a1ng;<\/p>

2.4. Tham chi\u1ebfu \u0111\u1ebfn m\u1ed9t \u0110i\u1ec1u l\u00e0 tham chi\u1ebfu \u0111\u1ebfn m\u1ed9t \u0111i\u1ec1u c\u1ee7a Th\u1ecfa Thu\u1eadn n\u00e0y;<\/p>

2.5. Tham chi\u1ebfu \u0111\u1ebfn m\u1ed9t th\u1ecfa thu\u1eadn ho\u1eb7c t\u00e0i li\u1ec7u (bao g\u1ed3m tham chi\u1ebfu \u0111\u1ebfn Th\u1ecfa Thu\u1eadn n\u00e0y) l\u00e0 tham chi\u1ebfu \u0111\u1ebfn th\u1ecfa thu\u1eadn ho\u1eb7c t\u00e0i li\u1ec7u (bao g\u1ed3m c\u1ea3 ph\u1ee5 l\u1ee5c c\u1ee7a n\u00f3) \u0111\u00e3 \u0111\u01b0\u1ee3c s\u1eeda \u0111\u1ed5i, b\u1ed5 sung, l\u00e0m m\u1edbi ho\u1eb7c thay th\u1ebf ngo\u1ea1i tr\u1eeb ph\u1ea1m vi b\u1ecb c\u1ea5m c\u1ee7a Th\u1ecfa Thu\u1eadn n\u00e0y ho\u1eb7c c\u1ee7a c\u00e1c th\u1ecfa thu\u1eadn, t\u00e0i li\u1ec7u kh\u00e1c;<\/p>

2.6. Tham chi\u1ebfu \u0111\u1ebfn \u201cv\u0103n b\u1ea3n\u201d s\u1ebd bao g\u1ed3m b\u1ea5t k\u1ef3 ph\u01b0\u01a1ng th\u1ee9c bi\u1ec3u di\u1ec5n ho\u1eb7c t\u00e1i t\u1ea1o t\u1eeb, s\u1ed1, b\u1ea3n v\u1ebd ho\u1eb7c k\u00fd hi\u1ec7u n\u00e0o d\u01b0\u1edbi d\u1ea1ng d\u1ec5 th\u1ea5y ho\u1eb7c h\u1eefu h\u00ecnh;<\/p>

2.7. Tham chi\u1ebfu \u0111\u1ebfn m\u1ed9t B\u00ean c\u1ee7a Th\u1ecfa Thu\u1eadn n\u00e0y ho\u1eb7c m\u1ed9t th\u1ecfa thu\u1eadn ho\u1eb7c t\u00e0i li\u1ec7u kh\u00e1c s\u1ebd bao g\u1ed3m nh\u1eefng b\u00ean k\u1ebf th\u1eeba, b\u00ean thay th\u1ebf v\u00e0 b\u00ean k\u1ebf quy\u1ec1n h\u1ee3p ph\u00e1p c\u1ee7a B\u00ean \u0111\u00f3;<\/p>

2.8. Tham chi\u1ebfu \u0111\u1ebfn ph\u00e1p lu\u1eadt ho\u1eb7c m\u1ed9t quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt s\u1ebd bao g\u1ed3m b\u1ea3n s\u1eeda \u0111\u1ed5i ho\u1eb7c t\u00e1i ban h\u00e0nh c\u1ee7a n\u00f3, \u0111i\u1ec1u kho\u1ea3n l\u1eadp ph\u00e1p \u0111\u01b0\u1ee3c thay th\u1ebf cho n\u00f3 v\u00e0 quy \u0111\u1ecbnh ho\u1eb7c c\u00f4ng c\u1ee5 theo lu\u1eadt \u0111\u1ecbnh \u0111\u01b0\u1ee3c ban h\u00e0nh theo n\u00f3;<\/p>

2.9. \u0110\u1ec1 c\u1eadp \u0111\u1ebfn b\u1ea5t c\u1ee9 \u0111i\u1ec1u g\u00ec sau \u201cbao g\u1ed3m\u201d, \u201cbao h\u00e0m\u201d, \u201cv\u00ed d\u1ee5\u201d ho\u1eb7c c\u00e1c bi\u1ec3u th\u1ee9c t\u01b0\u01a1ng t\u1ef1, s\u1ebd kh\u00f4ng gi\u1edbi h\u1ea1n nh\u1eefng th\u1ee9 kh\u00e1c c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c bao g\u1ed3m;<\/p>

2.10. Kh\u00f4ng c\u00f3 n\u1ed9i dung n\u00e0o trong Th\u1ecfa Thu\u1eadn n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c gi\u1ea3i th\u00edch b\u1ea5t l\u1ee3i cho m\u1ed9t B\u00ean v\u00ec B\u00ean \u0111\u00f3 \u0111\u00e3 ch\u1ecbu tr\u00e1ch nhi\u1ec7m so\u1ea1n th\u1ea3o Th\u1ecfa Thu\u1eadn ho\u1eb7c b\u1ea5t k\u1ef3 ph\u1ea7n n\u00e0o c\u1ee7a Th\u1ecfa Thu\u1eadn.<\/p>

T\u00d4I, TH\u01af\u01a0NG NH\u00c2N, \u0110\u00c3 \u0110\u1eccC, HI\u1ec2U R\u00d5, \u0110\u1ed2NG \u00dd V\u00c0 CH\u1ea4P THU\u1eacN M\u1eccI \u0110I\u1ec0U KHO\u1ea2N HI\u1ec6N C\u00d3 V\u00c0 NH\u1eeeNG \u0110I\u1ec0U KHO\u1ea2N B\u1ed4 SUNG S\u1eecA \u0110\u1ed4I N\u1ebeU C\u00d3. B\u1eb0NG C\u00c1CH HO\u00c0N T\u1ea4T THAO T\u00c1C \u0110\u0102NG K\u00dd D\u1ecaCH V\u1ee4 \u0110\u1eb6T B\u00c0N, T\u00d4I HI\u1ec2U R\u1eb0NG T\u00d4I \u0110ANG T\u1ea0O CH\u1eee K\u00dd \u0110I\u1ec6N T\u1eec M\u00c0 T\u00d4I HI\u1ec2U R\u1eb0NG N\u00d3 C\u00d3 GI\u00c1 TR\u1eca V\u00c0 HI\u1ec6U L\u1ef0C T\u01af\u01a0NG T\u1ef0 NH\u01af CH\u1eee K\u00dd T\u00d4I K\u00dd B\u1eb0NG TAY.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"parent":0,"menu_order":0,"template":"","acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/policy\/208433"}],"collection":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/policy"}],"about":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/types\/policy"}],"version-history":[{"count":21,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/policy\/208433\/revisions"}],"predecessor-version":[{"id":208516,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/policy\/208433\/revisions\/208516"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/media?parent=208433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}