{"id":186459,"date":"2025-06-24T13:09:26","date_gmt":"2025-06-24T05:09:26","guid":{"rendered":"https:\/\/www.grab.com\/vn\/?post_type=policy&#038;p=186459"},"modified":"2026-03-30T18:26:03","modified_gmt":"2026-03-30T10:26:03","slug":"transport-delivery-logistics","status":"publish","type":"policy","link":"https:\/\/www.grab.com\/vn\/terms-policies\/transport-delivery-logistics\/","title":{"rendered":"Terms of Service: Transport, Delivery and Logistics"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"186459\" class=\"elementor elementor-186459\" data-elementor-post-type=\"policy\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e85c0e3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e85c0e3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-86482c1\" data-id=\"86482c1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-98de660 elementor-section-height-default elementor-section-boxed elementor-section-height-default\" data-id=\"98de660\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-18168d2\" data-id=\"18168d2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eaa012d elementor-widget elementor-widget-gfb-breadcrumb\" data-id=\"eaa012d\" data-element_type=\"widget\" data-widget_type=\"gfb-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t    <div class=\"gfb-breadcrumb\">\n      <ul>\n                  <li>\n                          <a href=\"https:\/\/www.grab.com\/vn\/terms-policies\/\">Terms and Policies<\/a>\n                            \n          <\/li>\n                  <li>\n                         <a href=\"#\" class=\"active\">Terms of Service: Transport, Delivery and Logistics<\/a>\n                            \n          <\/li>\n              <\/ul>\n    <\/div>\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ab30bc5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ab30bc5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ad6629a\" data-id=\"ad6629a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ed986a3 elementor-section-height-default elementor-section-boxed elementor-section-height-default\" data-id=\"ed986a3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-20ded04\" data-id=\"20ded04\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c2ed7c elementor-widget elementor-widget-heading\" data-id=\"2c2ed7c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng: d\u00e0nh cho V\u1eadn t\u1ea3i, Giao nh\u1eadn v\u00e0 Th\u01b0\u01a1ng m\u1ea1i<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5090667\" data-id=\"5090667\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ed4f8ad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ed4f8ad\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-32ab1b9\" data-id=\"32ab1b9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f5ac8dc elementor-section-height-default elementor-section-boxed elementor-section-height-default\" data-id=\"f5ac8dc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-de1d08f\" data-id=\"de1d08f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb9d538 elementor-widget elementor-widget-heading\" data-id=\"eb9d538\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><p><em>C\u1eadp nh\u1eadt l\u1ea7n cu\u1ed1i: 05\/3\/2026<\/em><\/p><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0afd7a7 elementor-widget elementor-widget-text-editor\" data-id=\"0afd7a7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><span style=\"text-decoration: underline\"><strong>\u0110I\u1ec0U KHO\u1ea2N S\u1eec D\u1ee4NG<\/strong><\/span><\/p><p><span style=\"text-decoration: underline\"><strong>Ph\u1ea7n A \u2013 C\u00e1c \u0110i\u1ec1u Kho\u1ea3n Chung<\/strong><\/span><\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36059da elementor-widget elementor-widget-menu-anchor\" data-id=\"36059da\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a1\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87151d7 elementor-widget elementor-widget-text-editor\" data-id=\"87151d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>1. Gi\u1edbi thi\u1ec7u<\/strong><\/p><p>1.1. Vui l\u00f2ng \u0111\u1ecdc k\u1ef9 \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng n\u00e0y. B\u1eb1ng vi\u1ec7c s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 (nh\u01b0 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a d\u01b0\u1edbi \u0111\u00e2y), b\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea1n \u0111\u00e3 \u0111\u1ecdc v\u00e0 hi\u1ec3u \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho b\u1ea1n. \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng n\u00e0y v\u00e0 c\u00e1c ch\u00ednh s\u00e1ch c\u1ee7a Grab (nh\u01b0 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a d\u01b0\u1edbi \u0111\u00e2y) t\u1ea1o th\u00e0nh th\u1ecfa thu\u1eadn r\u00e0ng bu\u1ed9c v\u1ec1 m\u1eb7t ph\u00e1p l\u00fd (\u201c<strong>H\u1ee3p \u0110\u1ed3ng<\/strong>\u201d) gi\u1eefa b\u1ea1n v\u00e0 Grab (nh\u01b0 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a d\u01b0\u1edbi \u0111\u00e2y). H\u1ee3p \u0110\u1ed3ng \u00e1p d\u1ee5ng cho vi\u1ec7c b\u1ea1n s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 (nh\u01b0 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a d\u01b0\u1edbi \u0111\u00e2y) \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1edfi Grab. N\u1ebfu b\u1ea1n kh\u00f4ng \u0111\u1ed3ng \u00fd \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng, vui l\u00f2ng kh\u00f4ng s\u1eed d\u1ee5ng ho\u1eb7c ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng \u1ee8ng D\u1ee5ng ho\u1eb7c D\u1ecbch V\u1ee5.<\/p><p>1.2. Grab c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh c\u00e1c \u0111i\u1ec1u kho\u1ea3n trong H\u1ee3p \u0110\u1ed3ng n\u00e0y t\u1ea1i b\u1ea5t c\u1ee9 th\u1eddi \u0111i\u1ec3m n\u00e0o. C\u00e1c \u0111i\u1ec1u ch\u1ec9nh \u0111\u00f3 s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o \u0111\u1ebfn b\u1ea1n th\u00f4ng qua \u1ee8ng D\u1ee5ng v\u00e0\/ho\u1eb7c \u0111\u1ecba ch\u1ec9 email \u0111\u0103ng k\u00fd c\u1ee7a b\u1ea1n tr\u01b0\u1edbc th\u1eddi \u0111i\u1ec3m c\u00f3 hi\u1ec7u l\u1ef1c \u00edt nh\u1ea5t n\u0103m (05) ng\u00e0y. Phi\u00ean b\u1ea3n c\u1eadp nh\u1eadt s\u1ebd \u0111\u01b0\u1ee3c \u0111\u0103ng t\u1ea3i tr\u00ean trang web <a href=\"https:\/\/www.grab.com\/vn\/\">https:\/\/www.grab.com\/vn\/<\/a>. B\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m th\u01b0\u1eddng xuy\u00ean ki\u1ec3m tra \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng. Vi\u1ec7c ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 sau khi c\u00f3 b\u1ea5t k\u1ef3 thay \u0111\u1ed5i n\u00e0o, b\u1ea5t k\u1ec3 l\u00e0 b\u1ea1n \u0111\u00e3 xem x\u00e9t hay ch\u01b0a, s\u1ebd t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi vi\u1ec7c b\u1ea1n \u0111\u00e3 ch\u1ea5p thu\u1eadn v\u00e0 \u0111\u1ed3ng \u00fd \u0111\u1ed1i v\u1edbi nh\u1eefng thay \u0111\u1ed5i \u0111\u00f3.<\/p><p>1.3. N\u1ebfu b\u1ea1n s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 \u1edf m\u1ed9t qu\u1ed1c gia kh\u00f4ng ph\u1ea3i l\u00e0 qu\u1ed1c gia n\u01a1i b\u1ea1n \u0111\u00e3 \u0111\u0103ng k\u00fd \u1ee8ng D\u1ee5ng (\u201c<strong>Qu\u1ed1c Gia Thay Th\u1ebf<\/strong>\u201d), b\u1ea1n ph\u1ea3i th\u01b0\u1eddng xuy\u00ean xem l\u1ea1i \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng \u00e1p d\u1ee5ng t\u1ea1i Qu\u1ed1c Gia Thay Th\u1ebf \u0111\u01b0\u1ee3c t\u00ecm th\u1ea5y t\u1ea1i\u00a0<a href=\"https:\/\/www.grab.com\/\">https:\/\/www.grab.com<\/a>\u00a0m\u00e0 c\u00f3 th\u1ec3 kh\u00e1c v\u1edbi qu\u1ed1c gia n\u01a1i b\u1ea1n \u0111\u00e3 \u0111\u0103ng k\u00fd \u1ee8ng D\u1ee5ng. B\u1eb1ng vi\u1ec7c s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 \u1edf Qu\u1ed1c Gia Thay Th\u1ebf, b\u1ea1n \u0111\u1ed3ng \u00fd ch\u1ecbu s\u1ef1 r\u00e0ng bu\u1ed9c b\u1edfi \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng hi\u1ec7n h\u00e0nh \u1edf Qu\u1ed1c Gia Thay Th\u1ebf.\u00a0<span style=\"text-decoration: underline\">Tr\u01b0\u1eddng h\u1ee3p b\u1ea1n kh\u00f4ng \u0111\u1ed3ng \u00fd ho\u1eb7c kh\u00f4ng ch\u1ea5p nh\u1eadn c\u00e1c \u0111i\u1ec3m \u0111i\u1ec1u ch\u1ec9nh, b\u1ed5 sung \u0111\u00f3, vui l\u00f2ng h\u1ee7y t\u00e0i kho\u1ea3n ho\u1eb7c x\u00f3a \u1ee8ng D\u1ee5ng tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng c\u1ee7a b\u1ea1n.<\/span><\/p><p>1.4. GRAB L\u00c0 M\u1ed8T\u00a0<strong>C\u00d4NG TY C\u00d4NG NGH\u1ec6<\/strong> CUNG C\u1ea4P N\u1ec0N T\u1ea2NG CHO NG\u01af\u1edcI D\u00d9NG \u0110\u1ec2 S\u1eec D\u1ee4NG D\u1ecaCH V\u1ee4 \u0110\u01af\u1ee2C CUNG C\u1ea4P B\u1edeI C\u00c1C NH\u00c0 CUNG C\u1ea4P B\u00caN TH\u1ee8 BA. VAI TR\u00d2 C\u1ee6A GRAB L\u00c0 LI\u00caN K\u1ebeT NG\u01af\u1edcI D\u00d9NG V\u1edaI C\u00c1C NH\u00c0 CUNG C\u1ea4P B\u00caN TH\u1ee8 BA. GRAB KH\u00d4NG CH\u1ecaU TR\u00c1CH NHI\u1ec6M \u0110\u1ed0I V\u1edaI C\u00c1C H\u00c0NH \u0110\u1ed8NG V\u00c0\/HO\u1eb6C THI\u1ebeU S\u00d3T C\u1ee6A B\u1ea4T K\u1ef2 NH\u00c0 CUNG C\u1ea4P B\u00caN TH\u1ee8 BA N\u00c0O, C\u00c1C TR\u00c1CH NHI\u1ec6M PH\u00c1P L\u00dd LI\u00caN QUAN \u0110\u1ebeN D\u1ecaCH V\u1ee4 PH\u1ea2I DO NH\u00c0 CUNG C\u1ea4P B\u00caN TH\u1ee8 BA CH\u1ecaU. NH\u00c0 CUNG C\u1ea4P B\u00caN TH\u1ee8 BA KH\u00d4NG PH\u1ea2I L\u00c0 \u0110\u1ea0I L\u00dd, NG\u01af\u1edcI LAO \u0110\u1ed8NG HAY NH\u00c2N VI\u00caN C\u1ee6A GRAB V\u00c0 C\u00c1C GI\u1ea2I PH\u00c1P \u0110\u01af\u1ee2C CUNG C\u1ea4P B\u1edeI NH\u00c0 CUNG C\u1ea4P B\u00caN TH\u1ee8 BA KH\u00d4NG \u0110\u01af\u1ee2C XEM L\u00c0 \u0110\u01af\u1ee2C CUNG C\u1ea4P B\u1edeI GRAB.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-536007c elementor-widget elementor-widget-menu-anchor\" data-id=\"536007c\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a2\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcf6ec5 elementor-widget elementor-widget-text-editor\" data-id=\"fcf6ec5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>2. C\u00e1c \u0111\u1ecbnh ngh\u0129a<\/strong><\/p><p>Trong \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng n\u00e0y, c\u00e1c t\u1eeb sau s\u1ebd c\u00f3 ngh\u0129a nh\u01b0 \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 d\u01b0\u1edbi \u0111\u00e2y:<\/p><p>2.1. \u201c<strong>\u1ee8ng D\u1ee5ng<\/strong>\u201d ngh\u0129a l\u00e0 \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng \u0111\u01b0\u1ee3c Grab cung c\u1ea5p \u0111\u1ec3 Ng\u01b0\u1eddi D\u00f9ng v\u00e0 C\u00e1c Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba t\u1ea3i xu\u1ed1ng;<\/p><p>2.2. \u201c<strong>Grab<\/strong>\u201d ngh\u0129a l\u00e0:<\/p><p>2.2.1. C\u00f4ng ty TNHH Grab, li\u00ean quan \u0111\u1ebfn GrabTaxi, GrabCar, GrabBike, GrabExpress, GrabFood, GrabMart v\u00e0 GrabGifts;<\/p><p>2.2.2. C\u00f4ng ty TNHH Grab Vi\u1ec7t Nam, li\u00ean quan \u0111\u1ebfn d\u1ecbch v\u1ee5 GrabExpress cho nh\u00f3m kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p v\u00e0 Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o;<\/p><p><span style=\"font-weight: 400\">2.2.3. GrabTaxi Holdings Pte Ltd, li\u00ean quan \u0111\u1ebfn Ng\u01b0\u1eddi D\u00f9ng \u0111\u00e3 t\u1ea1o t\u00e0i kho\u1ea3n ng\u01b0\u1eddi d\u00f9ng Grab ngo\u00e0i l\u00e3nh th\u1ed5 Vi\u1ec7t Nam v\u00e0 s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 t\u1ea1i Vi\u1ec7t Nam (\u201c<\/span><b>Ng\u01b0\u1eddi D\u00f9ng N\u01b0\u1edbc Ngo\u00e0i<\/b><span style=\"font-weight: 400\">\u201d)<\/span><\/p><p>2.2.4. li\u00ean quan \u0111\u1ebfn Grab for Business, th\u1ef1c th\u1ec3 \u0111\u01b0\u1ee3c n\u00eau t\u1ea1i trang \u0111\u0103ng k\u00fd t\u00e0i kho\u1ea3n Grab for Business; v\u00e0\/ho\u1eb7c<\/p><p>2.2.5. c\u00e1c c\u00f4ng ty con, c\u00f4ng ty li\u00ean k\u1ebft ho\u1eb7c c\u00f4ng ty li\u00ean doanh do Grabtaxi Holdings Pte Ltd n\u1eafm quy\u1ec1n ki\u1ec3m so\u00e1t.<\/p><p>2.3. \u201c<strong>C\u00e1c Ch\u00ednh S\u00e1ch Grab<\/strong>\u201d ngh\u0129a l\u00e0:<\/p><p>2.3.1. Th\u00f4ng B\u00e1o B\u1ea3o M\u1eadt;<\/p><p>2.3.2. Quy t\u1eafc \u1ee9ng x\u1eed d\u00e0nh cho \u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf Grab\/ \u0110\u1ed1i t\u00e1c giao h\u00e0ng ho\u1eb7c Quy t\u1eafc \u1ee9ng x\u1eed d\u00e0nh cho Kh\u00e1ch H\u00e0ng, c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng;<\/p><p>2.3.3. C\u00e1c ch\u00ednh s\u00e1ch \u00e1p d\u1ee5ng chung cho C\u00e1c Gi\u1ea3i Ph\u00e1p tr\u00ean \u1ee8ng D\u1ee5ng; v\u00e0<\/p><p>2.3.4. t\u1ea5t c\u1ea3 c\u00e1c bi\u1ec3u m\u1eabu, ch\u00ednh s\u00e1ch, th\u00f4ng b\u00e1o, h\u01b0\u1edbng d\u1eabn, c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p (FAQ) ho\u1eb7c c\u00e1c th\u1ecfa thu\u1eadn do b\u1ea1n cung c\u1ea5p ho\u1eb7c k\u00fd k\u1ebft theo th\u1eddi gian.<\/p><p>2.4. \u201c<strong>D\u1eef Li\u1ec7u C\u00e1 Nh\u00e2n<\/strong>\u201d l\u00e0 b\u1ea5t k\u1ef3 th\u00f4ng tin n\u00e0o c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 nh\u1eadn d\u1ea1ng b\u1ea1n ho\u1eb7c t\u1eeb \u0111\u00f3 b\u1ea1n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c nh\u1eadn d\u1ea1ng. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf t\u00ean, qu\u1ed1c t\u1ecbch, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, chi ti\u1ebft th\u1ebb t\u00edn d\u1ee5ng v\u00e0 ng\u00e2n h\u00e0ng, s\u1edf th\u00edch c\u00e1 nh\u00e2n, \u0111\u1ecba ch\u1ec9 email, h\u00ecnh \u1ea3nh c\u1ee7a b\u1ea1n, s\u1ed1 nh\u1eadn d\u1ea1ng do ch\u00ednh ph\u1ee7 c\u1ea5p, d\u1eef li\u1ec7u sinh tr\u1eafc h\u1ecdc, ch\u1ee7ng t\u1ed9c, ng\u00e0y sinh, t\u00ecnh tr\u1ea1ng h\u00f4n nh\u00e2n, t\u00f4n gi\u00e1o, th\u00f4ng tin s\u1ee9c kh\u1ecfe, th\u00f4ng tin xe v\u00e0 b\u1ea3o hi\u1ec3m;<\/p><p>2.5. \u201c<strong>N\u1ec1n T\u1ea3ng<\/strong>\u201d ngh\u0129a l\u00e0 n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7, c\u1ed5ng th\u00f4ng tin ho\u1eb7c trang web c\u00f3 li\u00ean quan c\u1ee7a Grab, khi \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng c\u00f9ng v\u1edbi \u1ee8ng D\u1ee5ng, cho ph\u00e9p Ng\u01b0\u1eddi D\u00f9ng y\u00eau c\u1ea7u ho\u1eb7c truy c\u1eadp c\u00e1c Gi\u1ea3i Ph\u00e1p;<\/p><p>2.6. \u201c<strong>Th\u00f4ng B\u00e1o B\u1ea3o M\u1eadt<\/strong>\u201d ngh\u0129a l\u00e0 th\u00f4ng b\u00e1o b\u1ea3o m\u1eadt c\u1ee7a ch\u00fang t\u00f4i c\u00f3 th\u1ec3 truy c\u1eadp t\u1ea1i: <a href=\"https:\/\/www.grab.com\/vn\/privacy\/\">https:\/\/www.grab.com\/vn\/privacy\/<\/a>\u00a0\u0111\u01b0\u1ee3c s\u1eeda \u0111\u1ed5i theo th\u1eddi gian;<\/p><p>2.7. \u201c<strong>D\u1ecbch V\u1ee5<\/strong>\u201d ngh\u0129a l\u00e0 vi\u1ec7c li\u00ean k\u1ebft Ng\u01b0\u1eddi D\u00f9ng v\u1edbi Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba th\u00f4ng qua \u1ee8ng D\u1ee5ng, N\u1ec1n T\u1ea3ng v\u00e0\/ ho\u1eb7c Ph\u1ea7n M\u1ec1m;<\/p><p>2.8. \u201c<strong>Ph\u1ea7n M\u1ec1m<\/strong>\u201d ngh\u0129a l\u00e0 b\u1ea5t k\u1ef3 ph\u1ea7n m\u1ec1m n\u00e0o li\u00ean k\u1ebft v\u1edbi \u1ee8ng D\u1ee5ng \u0111\u01b0\u1ee3c cung c\u1ea5p \u0111\u1ec3 t\u1ea3i xu\u1ed1ng v\u00e0 c\u00e0i \u0111\u1eb7t b\u1edfi Grab;<\/p><p>2.9. \u201c<strong>C\u00e1c Gi\u1ea3i Ph\u00e1p<\/strong>\u201d ngh\u0129a l\u00e0 c\u00e1c d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n v\u00e0\/ ho\u1eb7c d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 d\u01b0\u1edbi \u0111\u00e2y \u0111\u01b0\u1ee3c cung c\u1ea5p cho Ng\u01b0\u1eddi D\u00f9ng th\u00f4ng qua D\u1ecbch V\u1ee5 (g\u1ecdi ri\u00eang l\u00e0 \u201c<strong>Gi\u1ea3i Ph\u00e1p<\/strong>\u201d):<\/p><p>2.9.1. GrabTaxi;<\/p><p>2.9.2. GrabCar;<\/p><p>2.9.3. GrabBike;<\/p><p>2.9.4. GrabFood;<\/p><p>2.9.5. GrabMart;<\/p><p>2.9.6. GrabExpress;<\/p><p>2.9.7. Grab for Business;<\/p><p>2.9.8. GrabXu;<\/p><p>2.9.9. GrabGifts;\u00a0<\/p><p>2.9.10. GrabExpress Xe T\u1ea3i\/ Van.<\/p><p>2.9.11. GrabMaps &#8211; <span style=\"font-weight: 400\">c\u00e1c d\u1ecbch v\u1ee5 li\u00ean quan \u0111\u1ebfn b\u1ea3n \u0111\u1ed3 v\u00e0 \u0111\u1ecba \u0111i\u1ec3m; v\u00e0<\/span><\/p><p>2.9.12. <span style=\"font-weight: 400\">C\u00e1c d\u1ecbch v\u1ee5 kh\u00e1c m\u00e0 Grab c\u00f3 th\u1ec3 cung c\u1ea5p t\u00f9y v\u00e0o t\u1eebng th\u1eddi \u0111i\u1ec3m.\u00a0<\/span><\/p><p>2.10. \u201c<strong>Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba<\/strong>\u201d ngh\u0129a l\u00e0 c\u00e1c b\u00ean th\u1ee9 ba \u0111\u1ed9c l\u1eadp cung c\u1ea5p C\u00e1c Gi\u1ea3i Ph\u00e1p cho Ng\u01b0\u1eddi D\u00f9ng th\u00f4ng qua D\u1ecbch V\u1ee5, bao g\u1ed3m \u0111\u1ed1i t\u00e1c t\u00e0i x\u1ebf, \u0111\u1ed1i t\u00e1c giao h\u00e0ng v\u00e0 th\u01b0\u01a1ng nh\u00e2n b\u00ean th\u1ee9 ba;<\/p><p>2.11. \u201c<strong>Ng\u01b0\u1eddi D\u00f9ng<\/strong>\u201d ngh\u0129a l\u00e0 b\u1ea5t k\u1ef3 ng\u01b0\u1eddi n\u00e0o s\u1eed d\u1ee5ng \u1ee8ng D\u1ee5ng, N\u1ec1n T\u1ea3ng v\u00e0\/ ho\u1eb7c Ph\u1ea7n M\u1ec1m \u0111\u1ec3 t\u00ecm ki\u1ebfm v\u00e0 nh\u1eadn C\u00e1c Gi\u1ea3i Ph\u00e1p;<\/p><p>2.12. \u201c<strong>Ng\u01b0\u1eddi D\u00f9ng Tr\u1ee3 Gi\u00fap<\/strong>\u201d ngh\u0129a l\u00e0 c\u00e1 nh\u00e2n c\u00f3 \u00fd mu\u1ed1n \u0111\u0103ng k\u00fd tr\u1edf th\u00e0nh Ng\u01b0\u1eddi D\u00f9ng Doanh Nghi\u1ec7p (nh\u01b0 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a b\u00ean d\u01b0\u1edbi) thu\u1ed9c Grab for Business \u0111\u1ec3 \u0111\u1eb7t d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n\/ giao h\u00e0ng th\u00f4ng qua m\u1ed9t trang web \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n v\u00e0 cung c\u1ea5p b\u1edfi Grab t\u00f9y t\u1eebng th\u1eddi \u0111i\u1ec3m nh\u1ea5t \u0111\u1ecbnh;<\/p><p>2.13. \u00a0\u201c<strong>Ph\u00ed Ng\u01b0\u1eddi D\u00f9ng<\/strong>\u201d ngh\u0129a l\u00e0 c\u00e1c kho\u1ea3n ph\u00ed m\u00e0 Ng\u01b0\u1eddi D\u00f9ng ph\u1ea3i tr\u1ea3 \u0111\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c C\u00e1c Gi\u1ea3i Ph\u00e1p th\u00f4ng qua vi\u1ec7c s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5, bao g\u1ed3m ph\u00ed c\u1ea7u \u0111\u01b0\u1eddng, thu\u1ebf v\u00e0 c\u00e1c kho\u1ea3n ph\u00ed ho\u1eb7c l\u1ec7 ph\u00ed kh\u00e1c c\u00f3 th\u1ec3 ph\u1ea3i tr\u1ea3 cho vi\u1ec7c s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 ho\u1eb7c Gi\u1ea3i Ph\u00e1p c\u1ee5 th\u1ec3.<\/p><p>2.14. \u201c<strong>Cu\u1ed1c<\/strong> <strong>Xe \u0110\u1eb7t Qua Web<\/strong>\u201d c\u00f3 ngh\u0129a l\u00e0 c\u00e1c chuy\u1ebfn xe \u0111\u01b0\u1ee3c \u0111\u1eb7t b\u1edfi Ng\u01b0\u1eddi D\u00f9ng Tr\u1ee3 Gi\u00fap th\u00f4ng qua trang web do Grab ph\u00e1t tri\u1ec3n v\u00e0 cung c\u1ea5p, c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh b\u1edfi Grab t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/p><p>2.15. \u201c<strong>Ph\u1ea7n \u0102n<\/strong>\u201d ngh\u0129a l\u00e0 b\u1ea5t k\u1ef3 th\u1ef1c ph\u1ea9m v\u00e0\/ho\u1eb7c \u0111\u1ed3 u\u1ed1ng n\u00e0o \u0111\u01b0\u1ee3c Th\u01b0\u01a1ng Nh\u00e2n cung c\u1ea5p th\u00f4ng qua \u1ee8ng D\u1ee5ng \u0111\u1ec3 Ng\u01b0\u1eddi D\u00f9ng \u0111\u1eb7t mua;<\/p><p>2.16. \u201c<strong>Gi\u00e1 B\u00e1n L\u1ebb<\/strong>\u201d c\u1ee7a m\u1ed9t Ph\u1ea7n \u0102n\/ H\u00e0ng H\u00f3a ngh\u0129a l\u00e0 gi\u00e1 b\u00e1n l\u1ebb c\u1ee7a Ph\u1ea7n \u0102n\/ H\u00e0ng H\u00f3a nh\u01b0 \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 tr\u00ean \u1ee8ng D\u1ee5ng \u0111\u00e3 bao g\u1ed3m thu\u1ebf GTGT, nh\u01b0ng ch\u01b0a bao g\u1ed3m ph\u00ed v\u1eadn chuy\u1ec3n v\u00e0 c\u00e1c chi ph\u00ed ph\u00e1t sinh kh\u00e1c;<\/p><p>2.17. &#8220;<strong>D\u1eef Li\u1ec7u C\u00e1 Nh\u00e2n Grab<\/strong>&#8221; ngh\u0129a l\u00e0 D\u1eef li\u1ec7u C\u00e1 nh\u00e2n m\u00e0 Grab, ho\u1eb7c c\u00e1c b\u00ean li\u00ean k\u1ebft c\u1ee7a Grab ti\u1ebft l\u1ed9 cho Th\u01b0\u01a1ng Nh\u00e2n, ho\u1eb7c do Th\u01b0\u01a1ng Nh\u00e2n thay m\u1eb7t Grab x\u1eed l\u00fd nh\u1eb1m m\u1ee5c \u0111\u00edch th\u1ef1c hi\u1ec7n H\u1ee3p \u0110\u1ed3ng n\u00e0y.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6e73af elementor-widget elementor-widget-menu-anchor\" data-id=\"d6e73af\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a3\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b27ad93 elementor-widget elementor-widget-text-editor\" data-id=\"b27ad93\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>3. Cam \u0110oan, B\u1ea3o \u0110\u1ea3m v\u00e0 Cam K\u1ebft<\/strong><\/p><p>3.1. B\u1eb1ng vi\u1ec7c s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5, b\u1ea1n cam \u0111oan, b\u1ea3o \u0111\u1ea3m\/ cam k\u1ebft r\u1eb1ng:<\/p><p>3.1.1. B\u1ea1n c\u00f3 \u0111\u1ea7y \u0111\u1ee7 n\u0103ng l\u1ef1c ph\u00e1p l\u00fd \u0111\u1ec3 k\u00fd k\u1ebft H\u1ee3p \u0110\u1ed3ng v\u00e0 r\u1eb1ng b\u1ea1n \u0111\u1ee7 m\u01b0\u1eddi t\u00e1m (18) tu\u1ed5i. B\u1ea1n kh\u00f4ng th\u1ec3 k\u00fd k\u1ebft H\u1ee3p \u0110\u1ed3ng n\u1ebfu b\u1ea1n d\u01b0\u1edbi m\u01b0\u1eddi t\u00e1m (18) tu\u1ed5i;<\/p><p>3.1.2. T\u1ea5t c\u1ea3 th\u00f4ng tin b\u1ea1n cung c\u1ea5p l\u00e0 \u0111\u00fang v\u00e0 ch\u00ednh x\u00e1c;<\/p><p>3.1.3. B\u1ea1n s\u1ebd ch\u1ec9 s\u1eed d\u1ee5ng \u1ee8ng D\u1ee5ng, N\u1ec1n T\u1ea3ng v\u00e0 D\u1ecbch V\u1ee5 cho c\u00e1c d\u1ef1 \u0111\u1ecbnh v\u00e0 m\u1ee5c \u0111\u00edch h\u1ee3p ph\u00e1p;<\/p><p>3.1.4. B\u1ea1n s\u1ebd b\u1ea3o to\u00e0n v\u00e0 b\u1ea3o m\u1eadt m\u1eadt kh\u1ea9u t\u00e0i kho\u1ea3n c\u1ee7a m\u00ecnh ho\u1eb7c b\u1ea5t k\u1ef3 ph\u01b0\u01a1ng th\u1ee9c nh\u1eadn d\u1ea1ng n\u00e0o m\u00e0 ch\u00fang t\u00f4i cung c\u1ea5p \u0111\u1ec3 b\u1ea1n s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5;<\/p><p>3.1.5. B\u1ea1n \u0111\u1ed3ng \u00fd th\u00f4ng b\u00e1o cho ch\u00fang t\u00f4i ngay l\u1eadp t\u1ee9c v\u1ec1 b\u1ea5t k\u1ef3 vi\u1ec7c s\u1eed d\u1ee5ng tr\u00e1i ph\u00e9p t\u00e0i kho\u1ea3n c\u1ee7a b\u1ea1n ho\u1eb7c b\u1ea5t k\u1ef3 vi ph\u1ea1m b\u1ea3o m\u1eadt n\u00e0o kh\u00e1c;<\/p><p>3.1.6. B\u1ea1n s\u1ebd kh\u00f4ng c\u1ed1 g\u1eafng l\u00e0m gi\u00e1n \u0111o\u1ea1n ho\u1eb7c l\u00e0m t\u1ed5n h\u1ea1i \u0111\u1ebfn D\u1ecbch V\u1ee5, \u1ee8ng D\u1ee5ng v\u00e0\/ho\u1eb7c Ph\u1ea7n M\u1ec1m d\u01b0\u1edbi b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c n\u00e0o;<\/p><p>3.1.7. B\u1ea1n s\u1ebd kh\u00f4ng c\u1ed1 g\u1eafng khai th\u00e1c th\u01b0\u01a1ng m\u1ea1i b\u1ea5t k\u1ef3 ph\u1ea7n n\u00e0o c\u1ee7a \u1ee8ng D\u1ee5ng m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 cho ph\u00e9p c\u1ee7a ch\u00fang t\u00f4i, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n s\u1eeda \u0111\u1ed5i b\u1ea5t k\u1ef3 n\u1ed9i dung n\u00e0o c\u1ee7a \u1ee8ng D\u1ee5ng theo b\u1ea5t k\u1ef3 c\u00e1ch n\u00e0o, ho\u1eb7c sao ch\u00e9p, t\u00e1i b\u1ea3n, hi\u1ec3n th\u1ecb c\u00f4ng khai, ph\u00e2n ph\u1ed1i ho\u1eb7c s\u1eed d\u1ee5ng ho\u1eb7c truy\u1ec1n \u0111\u1ea1t cho b\u1ea5t k\u1ef3 m\u1ee5c \u0111\u00edch c\u00f4ng c\u1ed9ng ho\u1eb7c th\u01b0\u01a1ng m\u1ea1i n\u00e0o m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 cho ph\u00e9p c\u1ee7a ch\u00fang t\u00f4i;<\/p><p>3.1.8. B\u1ea1n s\u1ebd kh\u00f4ng cho ph\u00e9p ng\u01b0\u1eddi kh\u00e1c s\u1eed d\u1ee5ng danh t\u00ednh ho\u1eb7c tr\u1ea1ng th\u00e1i ng\u01b0\u1eddi d\u00f9ng c\u1ee7a b\u1ea1n v\u00e0 b\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c chuy\u1ec3n nh\u01b0\u1ee3ng ho\u1eb7c chuy\u1ec3n giao t\u00e0i kho\u1ea3n ng\u01b0\u1eddi d\u00f9ng c\u1ee7a m\u00ecnh cho b\u1ea5t k\u1ef3 c\u00e1 nh\u00e2n ho\u1eb7c t\u1ed5 ch\u1ee9c n\u00e0o kh\u00e1c;<\/p><p>3.1.9. B\u1ea1n s\u1ebd cung c\u1ea5p cho ch\u00fang t\u00f4i c\u00e1c th\u00f4ng tin nh\u1eadn d\u1ea1ng nh\u01b0 h\u1ecd v\u00e0 t\u00ean, \u0111\u1ecba ch\u1ec9 li\u00ean l\u1ea1c, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, \u0111\u1ecba ch\u1ec9 email, s\u1ed1 t\u00e0i kho\u1ea3n\u2026 ho\u1eb7c b\u1ea5t k\u1ef3 t\u00e0i li\u1ec7u, s\u1ef1 cho ph\u00e9p, gi\u1ea5y ph\u00e9p ho\u1eb7c ph\u00ea duy\u1ec7t n\u00e0o kh\u00e1c m\u00e0 ch\u00fang t\u00f4i c\u00f3 th\u1ec3 y\u00eau c\u1ea7u m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd, theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt ho\u1eb7c c\u1ee7a c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n, \u0111\u1ec3 cung c\u1ea5p D\u1ecbch V\u1ee5;<\/p><p>3.1.10.B\u1ea1n s\u1ebd kh\u00f4ng s\u1eed d\u1ee5ng \u1ee8ng D\u1ee5ng \u0111\u1ec3 g\u1eedi v\u00e0 l\u01b0u tr\u1eef b\u1ea5t k\u1ef3 t\u00e0i li\u1ec7u ho\u1eb7c th\u00f4ng tin tr\u00e1i ph\u00e9p n\u00e0o ho\u1eb7c ph\u1ee5c v\u1ee5 c\u00e1c m\u1ee5c \u0111\u00edch l\u1eeba \u0111\u1ea3o;<\/p><p>3.1.11.B\u1ea1n s\u1ebd kh\u00f4ng s\u1eed d\u1ee5ng \u1ee8ng D\u1ee5ng v\u00e0\/ ho\u1eb7c Ph\u1ea7n M\u1ec1m \u0111\u1ec3 g\u00e2y phi\u1ec1n to\u00e1i ho\u1eb7c h\u00e0nh x\u1eed theo c\u00e1c c\u00e1ch th\u1ee9c kh\u00f4ng ph\u00f9 h\u1ee3p ho\u1eb7c thi\u1ebfu t\u00f4n tr\u1ecdng \u0111\u1ed1i v\u1edbi Grab ho\u1eb7c b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o;<\/p><p>3.1.12.\u00a0Khi s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5, b\u1ea1n \u0111\u1ed3ng \u00fd tu\u00e2n th\u1ee7 t\u1ea5t c\u1ea3 c\u00e1c lu\u1eadt \u00e1p d\u1ee5ng cho b\u1ea1n v\u00e0\/ ho\u1eb7c vi\u1ec7c b\u1ea1n s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5;<\/p><p>3.1.13.B\u1ea1n s\u1ebd kh\u00f4ng sao ch\u00e9p ho\u1eb7c ph\u00e2n ph\u1ed1i Ph\u1ea7n M\u1ec1m ho\u1eb7c n\u1ed9i dung kh\u00e1c m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 cho ph\u00e9p b\u1eb1ng v\u0103n b\u1ea3n t\u1eeb Grab;<\/p><p>3.1.14.B\u1ea1n s\u1ebd cung c\u1ea5p th\u00f4ng tin ch\u00ednh x\u00e1c, c\u1eadp nh\u1eadt v\u00e0 \u0111\u1ea7y \u0111\u1ee7 theo y\u00eau c\u1ea7u c\u1ee7a D\u1ecbch V\u1ee5 v\u00e0 c\u00f3 tr\u00e1ch nhi\u1ec7m duy tr\u00ec v\u00e0 c\u1eadp nh\u1eadt th\u00f4ng tin c\u1ee7a b\u1ea1n m\u1ed9t c\u00e1ch k\u1ecbp th\u1eddi \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c th\u00f4ng tin n\u00e0y lu\u00f4n ch\u00ednh x\u00e1c, c\u1eadp nh\u1eadt v\u00e0 \u0111\u1ea7y \u0111\u1ee7 v\u00e0o m\u1ecdi th\u1eddi \u0111i\u1ec3m trong th\u1eddi h\u1ea1n c\u1ee7a H\u1ee3p \u0110\u1ed3ng n\u00e0y. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng Grab c\u00f3 th\u1ec3 tin c\u1eady v\u00e0o t\u00ednh ch\u00ednh x\u00e1c, c\u1eadp nh\u1eadt v\u00e0 \u0111\u1ea7y \u0111\u1ee7 c\u1ee7a c\u00e1c th\u00f4ng tin m\u00e0 b\u1ea1n cung c\u1ea5p. B\u1ea1n x\u00e1c nh\u1eadn r\u1eb1ng n\u1ebfu c\u00e1c th\u00f4ng tin v\u1ec1 b\u1ea1n l\u00e0 kh\u00f4ng \u0111\u00fang, thi\u1ebfu ch\u00ednh x\u00e1c, ch\u01b0a c\u1eadp nh\u1eadt ho\u1eb7c kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7 tr\u00ean b\u1ea5t k\u1ef3 ph\u01b0\u01a1ng di\u1ec7n n\u00e0o th\u00ec Grab c\u00f3 quy\u1ec1n, nh\u01b0ng kh\u00f4ng ph\u1ea3i ngh\u0129a v\u1ee5, ch\u1ea5m d\u1ee9t H\u1ee3p \u0110\u1ed3ng n\u00e0y v\u00e0 vi\u1ec7c s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 c\u1ee7a b\u1ea1n b\u1ea5t c\u1ee9 l\u00fac n\u00e0o b\u1eb1ng m\u1ed9t th\u00f4ng b\u00e1o \u0111\u01b0\u1ee3c g\u1eedi qua \u1ee8ng D\u1ee5ng, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c \u0111\u1ecba ch\u1ec9 email \u0111\u0103ng k\u00fd c\u1ee7a b\u1ea1n;<\/p><p>3.1.15.B\u1ea1n s\u1ebd ch\u1ec9 s\u1eed d\u1ee5ng m\u1ed9t \u0111i\u1ec3m truy c\u1eadp ho\u1eb7c t\u00e0i kho\u1ea3n d\u1eef li\u1ec7u m\u00e0 b\u1ea1n \u0111\u01b0\u1ee3c ph\u00e9p s\u1eed d\u1ee5ng;<\/p><p>3.1.16.B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng D\u1ecbch V\u1ee5 <span style=\"font-weight: 400\">c\u00f3 th\u1ec3 b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi m\u1ed9t s\u1ed1 y\u1ebfu t\u1ed1 kh\u00e1ch quan (\u0111\u01b0\u1eddng truy\u1ec1n m\u1ea1ng, gi\u1edd cao \u0111i\u1ec3m, \u1ea3nh h\u01b0\u1edfng c\u1ee7a th\u1eddi ti\u1ebft\u2026) d\u1eabn \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 t\u00ednh kh\u1ea3 d\u1ee5ng c\u1ee7a D\u1ecbch V\u1ee5 c\u00f3 th\u1ec3 kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ea3m b\u1ea3o xuy\u00ean su\u1ed1t, C\u00f4ng Ty s\u1ebd n\u1ed7 l\u1ef1c trong kh\u1ea3 n\u0103ng t\u1ed1t nh\u1ea5t c\u1ee7a m\u00ecnh trong qu\u00e1 tr\u00ecnh cung c\u1ea5p D\u1ecbch V\u1ee5 cho b\u1ea1n;<\/span><\/p><p>3.1.17. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng vi\u1ec7c s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 c\u1ee7a b\u1ea1n ph\u1ea3i tu\u00e2n th\u1ee7 Th\u00f4ng B\u00e1o B\u1ea3o M\u1eadt c\u1ee7a Grab, c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eeda \u0111\u1ed5i theo th\u1eddi gian ph\u00f9 h\u1ee3p v\u1edbi ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh. B\u1ea3n c\u1eadp nh\u1eadt c\u1ee7a Th\u00f4ng B\u00e1o B\u1ea3o M\u1eadt \u0111\u01b0\u1ee3c \u0111\u0103ng t\u1ea3i tr\u00ean trang web http:\/\/www.grab.com v\u00e0 s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o cho b\u1ea1n th\u00f4ng qua \u1ee8ng D\u1ee5ng v\u00e0\/ ho\u1eb7c \u0111\u1ecba ch\u1ec9 email \u0111\u00e3 \u0111\u0103ng k\u00fd c\u1ee7a b\u1ea1n \u00edt nh\u1ea5t n\u0103m (05) ng\u00e0y l\u00e0m vi\u1ec7c tr\u01b0\u1edbc ng\u00e0y c\u00f3 hi\u1ec7u l\u1ef1c;<\/p><p>3.1.18. B\u1ea1n \u0111\u1ed3ng \u00fd h\u1ed7 tr\u1ee3 Grab trong b\u1ea5t k\u1ef3 cu\u1ed9c \u0111i\u1ec1u tra n\u1ed9i b\u1ed9 ho\u1eb7c b\u00ean ngo\u00e0i n\u00e0o m\u00e0 Grab c\u00f3 th\u1ec3 y\u00eau c\u1ea7u \u0111\u1ec3 tu\u00e2n th\u1ee7 c\u00e1c lu\u1eadt ho\u1eb7c quy \u0111\u1ecbnh hi\u1ec7n h\u00e0nh; v\u00e0<\/p><p>3.1.19. B\u1ea1n \u0111\u1ed3ng \u00fd nh\u1eadn ho\u00e0n to\u00e0n tr\u00e1ch nhi\u1ec7m v\u00e0 ngh\u0129a v\u1ee5 \u0111\u1ed1i v\u1edbi to\u00e0n b\u1ed9 t\u1ed5n th\u1ea5t ho\u1eb7c thi\u1ec7t h\u1ea1i \u0111\u01b0\u1ee3c g\u00e2y ra cho ch\u00ednh b\u1ea3n th\u00e2n b\u1ea1n, Grab ho\u1eb7c b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a vi\u1ec7c b\u1ea1n vi ph\u1ea1m H\u1ee3p \u0110\u1ed3ng n\u00e0y m\u00e0 kh\u00f4ng ph\u1ea3i do l\u1ed7i c\u1ee7a Grab ho\u1eb7c Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba.<\/p><p>3.1.20. B\u1ea1n \u0111\u1ed3ng \u00fd s\u1ebd kh\u00f4ng s\u1eed d\u1ee5ng c\u00e1c thi\u1ebft b\u1ecb ho\u1eb7c \u1ee9ng d\u1ee5ng \u0111\u00e3 b\u1ecb ch\u1ec9nh s\u1eeda v\u1edbi \u00fd \u0111\u1ecbnh nh\u1ea7m l\u1ea9n tr\u00e1nh vi\u1ec7c ph\u00e1t hi\u1ec7n ho\u1eb7c h\u1ed7 tr\u1ee3 c\u00e1c ho\u1ea1t \u0111\u1ed9ng gian l\u1eadn v\u1edbi Grab ho\u1eb7c \u0111\u1ec3 l\u00e0m gi\u00e1n \u0111o\u1ea1n c\u00e1c t\u00ednh n\u0103ng v\u1ed1n c\u00f3 c\u1ee7a \u1ee8ng D\u1ee5ng.<\/p><p>3.2.\u00a0<strong>N\u1ebfu b\u1ea1n l\u00e0 Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba,<\/strong>\u00a0b\u1ea1n cam \u0111oan, \u0111\u1ea3m b\u1ea3o\/ cam k\u1ebft th\u00eam r\u1eb1ng:<\/p><p>3.2.1. N\u1ebfu \u00e1p d\u1ee5ng, B\u1ea1n c\u00f3 gi\u1ea5y ph\u00e9p l\u00e1i xe h\u1ee3p l\u1ec7 v\u00e0 \u0111\u01b0\u1ee3c ph\u00e9p \u0111i\u1ec1u khi\u1ec3n xe c\u01a1 gi\u1edbi\/ xe m\u00e1y v\u00e0 c\u00f3 t\u1ea5t c\u1ea3 c\u00e1c gi\u1ea5y ph\u00e9p, ch\u1ea5p thu\u1eadn v\u00e0 quy\u1ec1n h\u1ea1n th\u00edch h\u1ee3p \u0111\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n ho\u1eb7c giao h\u00e0ng thu\u00ea cho c\u00e1c b\u00ean th\u1ee9 ba trong l\u00e3nh th\u1ed5 n\u01a1i b\u1ea1n s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5;<\/p><p>3.2.2. N\u1ebfu \u00e1p d\u1ee5ng, b\u1ea1n s\u1edf h\u1eefu, ho\u1eb7c c\u00f3 quy\u1ec1n v\u00e0 quy\u1ec1n h\u1ea1n h\u1ee3p ph\u00e1p \u0111\u1ec3 v\u1eadn h\u00e0nh ph\u01b0\u01a1ng ti\u1ec7n (\u201c<strong>Ph\u01b0\u01a1ng Ti\u1ec7n<\/strong>\u201d) m\u00e0 b\u1ea1n c\u00f3 \u00fd \u0111\u1ecbnh s\u1eed d\u1ee5ng khi ch\u1ea5p nh\u1eadn y\u00eau c\u1ea7u c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng, v\u00e0 ph\u01b0\u01a1ng ti\u1ec7n \u0111\u00f3 \u0111ang trong t\u00ecnh tr\u1ea1ng v\u1eadn h\u00e0nh t\u1ed1t v\u00e0 \u0111\u00e1p \u1ee9ng c\u00e1c ti\u00eau chu\u1ea9n an to\u00e0n trong ng\u00e0nh \u0111\u1ed1i v\u1edbi c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n c\u00f9ng lo\u1ea1i;<\/p><p>3.2.3. N\u1ebfu \u00e1p d\u1ee5ng, b\u1ea1n s\u1ebd s\u1eed d\u1ee5ng thi\u1ebft b\u1ecb an to\u00e0n \u0111\u01b0\u1eddng b\u1ed9 th\u00edch h\u1ee3p;<\/p><p>3.2.4. B\u1ea1n s\u1ebd ho\u00e0n to\u00e0n ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 v\u00e0 m\u1ecdi khi\u1ebfu n\u1ea1i, ph\u00e1n quy\u1ebft v\u00e0 ngh\u0129a v\u1ee5 ph\u00e1p l\u00fd ph\u00e1t sinh t\u1eeb b\u1ea5t k\u1ef3 tai n\u1ea1n, t\u1ed5n th\u1ea5t hay thi\u1ec7t h\u1ea1i n\u00e0o bao g\u1ed3m, nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf th\u01b0\u01a1ng t\u00edch c\u00e1 nh\u00e2n, t\u1eed vong, t\u1ed5n th\u1ea5t to\u00e0n b\u1ed9 v\u00e0 thi\u1ec7t h\u1ea1i v\u1ec1 t\u00e0i s\u1ea3n do ho\u1eb7c b\u1ecb c\u00e1o bu\u1ed9c l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n\/ giao h\u00e0ng do b\u1ea1n cung c\u1ea5p;<\/p><p>3.2.5. B\u1ea1n ph\u1ea3i tu\u00e2n th\u1ee7 m\u1ecdi ph\u00e1p lu\u1eadt c\u1ee7a n\u01b0\u1edbc s\u1edf t\u1ea1i li\u00ean quan \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng cung c\u1ea5p d\u1ecbch v\u1ee5 v\u1eadn t\u1ea3i kh\u00e1ch h\u00e0ng\/taxi v\u00e0 s\u1ebd t\u1ef1 ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 h\u00e0nh vi vi ph\u1ea1m n\u00e0o \u0111\u1ed1i v\u1edbi ph\u00e1p lu\u1eadt c\u1ee7a n\u01b0\u1edbc s\u1edf t\u1ea1i;<\/p><p>3.2.6. B\u1ea1n s\u1ebd kh\u00f4ng li\u00ean h\u1ec7 v\u1edbi Ng\u01b0\u1eddi D\u00f9ng cho c\u00e1c m\u1ee5c \u0111\u00edch kh\u00e1c ngo\u00e0i m\u1ee5c \u0111\u00edch li\u00ean quan \u0111\u1ebfn D\u1ecbch V\u1ee5;<\/p><p>3.2.7. B\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c tra c\u1ee9u ng\u01b0\u1ee3c, theo d\u00f5i ho\u1eb7c t\u00ecm c\u00e1ch theo d\u00f5i b\u1ea5t k\u1ef3 th\u00f4ng tin n\u00e0o v\u1ec1 b\u1ea5t k\u1ef3 ng\u01b0\u1eddi d\u00f9ng ho\u1eb7c kh\u00e1ch truy c\u1eadp n\u00e0o kh\u00e1c v\u00e0o \u1ee8ng D\u1ee5ng ho\u1eb7c b\u1ea5t k\u1ef3 kh\u00e1ch h\u00e0ng n\u00e0o kh\u00e1c c\u1ee7a Grab, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n b\u1ea5t k\u1ef3 t\u00e0i kho\u1ea3n ng\u01b0\u1eddi d\u00f9ng n\u00e0o kh\u00f4ng thu\u1ed9c s\u1edf h\u1eefu c\u1ee7a b\u1ea1n, v\u00e0o ngu\u1ed3n ho\u1eb7c khai th\u00e1c \u1ee8ng D\u1ee5ng ho\u1eb7c b\u1ea5t k\u1ef3 d\u1ecbch v\u1ee5 ho\u1eb7c th\u00f4ng tin n\u00e0o c\u00f3 s\u1eb5n ho\u1eb7c \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1edfi ho\u1eb7c th\u00f4ng qua \u1ee8ng D\u1ee5ng, theo b\u1ea5t k\u1ef3 c\u00e1ch n\u00e0o nh\u1eb1m m\u1ee5c \u0111\u00edch ti\u1ebft l\u1ed9 b\u1ea5t k\u1ef3 th\u00f4ng tin n\u00e0o, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n th\u00f4ng tin nh\u1eadn d\u1ea1ng c\u00e1 nh\u00e2n, ngo\u00e0i th\u00f4ng tin c\u1ee7a b\u1ea1n, nh\u01b0 \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1edfi \u1ee8ng D\u1ee5ng;<\/p><p>3.2.8. B\u1ea1n \u0111\u1ed3ng \u00fd th\u1ef1c hi\u1ec7n c\u00e1c x\u00e9t nghi\u1ec7m ma t\u00fay ng\u1eabu nhi\u00ean do Grab, \u0111\u1ea1i l\u00fd ho\u1eb7c ng\u01b0\u1eddi \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh c\u1ee7a Grab s\u1eafp x\u1ebfp ho\u1eb7c th\u1ef1c hi\u1ec7n<\/p><p>3.2.9. B\u1ea1n \u00fd th\u1ee9c r\u00f5 r\u1eb1ng khi ph\u1ea3n h\u1ed3i Ng\u01b0\u1eddi D\u00f9ng, m\u1ee9c c\u01b0\u1edbc vi\u1ec5n th\u00f4ng ti\u00eau chu\u1ea9n s\u1ebd \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng v\u00e0 s\u1ebd do b\u1ea1n t\u1ef1 thanh to\u00e1n;<\/p><p>3.2.10. N\u1ebfu b\u1ea1n \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u v\u00e0 \u0111\u0103ng k\u00fd t\u00e0i kho\u1ea3n thay m\u1eb7t cho ng\u01b0\u1eddi s\u1eed d\u1ee5ng lao \u0111\u1ed9ng, ng\u01b0\u1eddi s\u1eed d\u1ee5ng lao \u0111\u1ed9ng c\u1ee7a b\u1ea1n s\u1ebd l\u00e0 ch\u1ee7 s\u1edf h\u1eefu c\u1ee7a t\u00e0i kho\u1ea3n, v\u00e0 b\u1ea1n cam \u0111oan v\u00e0 b\u1ea3o \u0111\u1ea3m r\u1eb1ng b\u1ea1n c\u00f3 quy\u1ec1n r\u00e0ng bu\u1ed9c ng\u01b0\u1eddi s\u1eed d\u1ee5ng lao \u0111\u1ed9ng c\u1ee7a m\u00ecnh v\u1edbi H\u1ee3p \u0110\u1ed3ng n\u00e0y;<\/p><p>3.2.11. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea1n b\u1ecb c\u1ea5m \u0111\u01b0a ra c\u00e1c phi\u1ebfu gi\u1ea3m gi\u00e1 v\u00e0 \u0111\u1ec1 xu\u1ea5t b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c gi\u1ea3m gi\u00e1 n\u00e0o kh\u00e1c cho Ng\u01b0\u1eddi D\u00f9ng. <strong>B\u1ea1n b\u1ecb nghi\u00eam c\u1ea5m s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 cho c\u00e1c m\u1ee5c \u0111\u00edch kh\u00e1c, v\u00ed d\u1ee5 nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf vi\u1ec7c khai th\u00e1c d\u1eef li\u1ec7u th\u00f4ng tin c\u1ee7a Grab, ho\u1eb7c th\u00f4ng tin li\u00ean quan \u0111\u1ebfn \u1ee8ng D\u1ee5ng ho\u1eb7c D\u1ecbch V\u1ee5.<\/strong>\u00a0Vi ph\u1ea1m \u0111i\u1ec1u n\u00e0y s\u1ebd c\u1ea5u th\u00e0nh m\u1ed9t vi ph\u1ea1m nghi\u00eam tr\u1ecdng v\u00e0 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c coi l\u00e0\u00a0<strong>gi\u00e1n \u0111i\u1ec7p c\u00f4ng nghi\u1ec7p ho\u1eb7c ph\u00e1 ho\u1ea1i<\/strong>\u00a0v\u00e0 Grab b\u1ea3o l\u01b0u quy\u1ec1n th\u1ef1c hi\u1ec7n c\u00e1c h\u00e0nh \u0111\u1ed9ng ph\u00f9 h\u1ee3p ho\u1eb7c \u0111\u01b0\u1ee3c cho ph\u00e9p theo lu\u1eadt nh\u1eb1m ch\u1ed1ng l\u1ea1i b\u1ea1n v\u00e0\/ ho\u1eb7c b\u1ea5t k\u1ef3 ng\u01b0\u1eddi n\u00e0o, d\u00f9 l\u00e0 t\u1ef1 nhi\u00ean hay nh\u00e2n t\u1ea1o, ch\u1ec9 \u0111\u1ea1o ho\u1eb7c h\u01b0\u1edbng d\u1eabn b\u1ea1n, trong tr\u01b0\u1eddng h\u1ee3p b\u1ea1n s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 ngo\u00e0i m\u1ee5c \u0111\u00edch s\u1eed d\u1ee5ng m\u00e0 n\u00f3 \u0111\u01b0\u1ee3c d\u1ef1 ki\u1ebfn; v\u00e0<\/p><p>3.2.12 <span style=\"font-weight: 400\">B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea1n<\/span><span style=\"font-weight: 400\"> s\u1ebd ph\u1ea3i b\u1ed3i ho\u00e0n gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng GrabFood (kh\u00f4ng bao g\u1ed3m ph\u00ed v\u1eadn chuy\u1ec3n, ph\u00ed n\u1ec1n t\u1ea3ng v\u00e0 c\u00e1c ph\u1ee5 kh\u00ed kh\u00e1c) khi (i) b\u1ea1n h\u1ee7y \u0111\u01a1n h\u00e0ng v\u1edbi l\u00fd do ch\u1ee7 quan (kh\u00f4ng v\u00ec c\u00e1c nguy\u00ean nh\u00e2n t\u1eeb Th\u01b0\u01a1ng Nh\u00e2n GrabFood v\u00e0\/ ho\u1eb7c Ng\u01b0\u1eddi D\u00f9ng) v\u00e0 (ii) th\u1eddi h\u1ea1n ho\u00e0n th\u00e0nh \u0111\u01a1n h\u00e0ng c\u1ee7a Nh\u00e0 h\u00e0ng v\u1eabn ch\u01b0a k\u1ebft th\u00fac (30 ph\u00fat \u0111\u1ed1i v\u1edbi pizza\/ c\u00e1c m\u00f3n n\u01b0\u1edbng, 15 ph\u00fat \u0111\u1ed1i v\u1edbi c\u00e1c m\u00f3n \u0103n kh\u00e1c). Th\u1eddi h\u1ea1n n\u00e0y \u0111\u01b0\u1ee3c t\u00ednh t\u1eeb l\u00fac b\u1ea1n c\u00f3 m\u1eb7t t\u1ea1i nh\u00e0 h\u00e0ng v\u00e0 thao t\u00e1c \u201cT\u00f4i \u0111\u00e3 \u0111\u1ebfn nh\u00e0 h\u00e0ng\u201d tr\u00ean \u1ee8ng d\u1ee5ng. S\u1ed1 ti\u1ec1n b\u1ed3i ho\u00e0n s\u1ebd \u0111\u01b0\u1ee3c c\u1ea5n tr\u1eeb v\u00e0o doanh thu c\u1ee7a c\u00e1c chuy\u1ebfn xe ph\u00e1t sinh t\u1eeb \u1ee8ng d\u1ee5ng.<\/span><\/p><p>3.3.\u00a0<strong>N\u1ebfu b\u1ea1n l\u00e0 Ng\u01b0\u1eddi D\u00f9ng,<\/strong>\u00a0b\u1ea1n cam \u0111oan, \u0111\u1ea3m b\u1ea3o\/ cam k\u1ebft th\u00eam r\u1eb1ng:<\/p><p>3.3.1. B\u1ea1n s\u1ebd tu\u00e2n th\u1ee7 c\u00e1c Ch\u00ednh S\u00e1ch c\u1ee7a Grab;<\/p><p>3.3.2. Vi\u1ec7c b\u1ea1n s\u1eed d\u1ee5ng D\u1ecbch v\u1ee5 l\u00e0 \u0111\u1ec3 ph\u1ee5c v\u1ee5 ri\u00eang cho b\u1ea1n, s\u1eed d\u1ee5ng c\u00e1 nh\u00e2n ho\u1eb7c, n\u1ebfu \u0111\u01b0\u1ee3c ph\u00e9p, s\u1eed d\u1ee5ng cho m\u1ed9t ng\u01b0\u1eddi kh\u00e1c \u00edt nh\u1ea5t m\u01b0\u1eddi hai (12) tu\u1ed5i (\u201c<strong>Tr\u1ebb V\u1ecb Th\u00e0nh Ni\u00ean<\/strong>\u201d), trong tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3 b\u1ea1n s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m ch\u00ednh \u0111\u1ed1i v\u1edbi Tr\u1ebb V\u1ecb Th\u00e0nh Ni\u00ean;<\/p><p>3.3.3. B\u1ea1n s\u1ebd kh\u00f4ng s\u1eed d\u1ee5ng \u1ee8ng D\u1ee5ng, N\u1ec1n T\u1ea3ng v\u00e0\/ho\u1eb7c Ph\u1ea7n m\u1ec1m \u0111\u1ec3 l\u00e0m phi\u1ec1n, qu\u1ea5y r\u1ed1i, qu\u1ea5y nhi\u1ec5u ho\u1eb7c th\u1ef1c hi\u1ec7n \u0111\u1eb7t c\u00e1c d\u1ecbch v\u1ee5 gi\u1ea3 m\u1ea1o<\/p><p>3.3.4. N\u1ebfu \u00e1p d\u1ee5ng, b\u1ea1n \u0111\u1ed3ng \u00fd cho bi\u1ebft s\u1ed1 l\u01b0\u1ee3ng h\u00e0nh kh\u00e1ch ch\u00ednh x\u00e1c khi y\u00eau c\u1ea7u D\u1ecbch V\u1ee5. B\u1ea1n c\u0169ng th\u1eeba nh\u1eadn v\u00e0 \u0111\u1ed3ng \u00fd r\u1eb1ng n\u1ebfu th\u00f4ng tin v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng h\u00e0nh kh\u00e1ch l\u00e0 kh\u00f4ng \u0111\u00fang s\u1ef1 th\u1eadt ho\u1eb7c kh\u00f4ng ch\u00ednh x\u00e1c, nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n b\u00ean th\u1ee9 ba c\u00f3 quy\u1ec1n h\u1ee7y \u0111\u1eb7t ch\u1ed7 c\u1ee7a b\u1ea1n v\u00e0 b\u1ea1n c\u00f3 th\u1ec3 b\u1ecb t\u00ednh ph\u00ed h\u1ee7y cu\u1ed1c;<\/p><p>3.3.5. B\u1ea1n s\u1ebd kh\u00f4ng li\u00ean h\u1ec7 v\u1edbi Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba v\u00ec nh\u1eefng m\u1ee5c \u0111\u00edch kh\u00e1c ngo\u00e0i m\u1ee5c \u0111\u00edch s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 tr\u1eeb tr\u01b0\u1eddng h\u1ee3p th\u1ef1c hi\u1ec7n quy\u1ec1n khi\u1ebfu n\u1ea1i theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt;<\/p><p>3.3.6. B\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c c\u1ed1 \u00fd ho\u1eb7c v\u00f4 \u00fd g\u00e2y ra ho\u1eb7c c\u1ed1 g\u1eafng g\u00e2y thi\u1ec7t h\u1ea1i cho Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba ho\u1eb7c Ph\u01b0\u01a1ng Ti\u1ec7n;<\/p><p>3.3.7. N\u1ebfu \u00e1p d\u1ee5ng, b\u1ea1n s\u1ebd kh\u00f4ng t\u1ea1o ho\u1eb7c bi\u00ean d\u1ecbch, tr\u1ef1c ti\u1ebfp ho\u1eb7c gi\u00e1n ti\u1ebfp, b\u1ea5t k\u1ef3 b\u1ed9 s\u01b0u t\u1eadp, bi\u00ean d\u1ecbch ho\u1eb7c th\u01b0 m\u1ee5c kh\u00e1c t\u1eeb b\u1ea5t k\u1ef3 n\u1ed9i dung n\u00e0o \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb tr\u00ean \u1ee8ng D\u1ee5ng ho\u1eb7c N\u1ec1n T\u1ea3ng ngo\u1ea1i tr\u1eeb vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1 nh\u00e2n, phi th\u01b0\u01a1ng m\u1ea1i c\u1ee7a b\u1ea1n;<\/p><p>3.3.8. N\u1ebfu \u00e1p d\u1ee5ng, b\u1ea1n s\u1ebd kh\u00f4ng sao ch\u00e9p b\u1ea5t k\u1ef3 n\u1ed9i dung n\u00e0o \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb th\u00f4ng qua \u1ee8ng D\u1ee5ng ho\u1eb7c N\u1ec1n T\u1ea3ng, bao g\u1ed3m m\u1ecdi \u0111\u00e1nh gi\u00e1 v\u00e0 n\u1ed9i dung s\u1ea3n ph\u1ea9m c\u1ee7a b\u00ean th\u1ee9 ba, \u0111\u1ec3 t\u00e1i b\u1ea3n \u1edf b\u1ea5t k\u1ef3 \u0111\u1ecbnh d\u1ea1ng ho\u1eb7c ph\u01b0\u01a1ng ti\u1ec7n n\u00e0o;<\/p><p>3.3.9. B\u1ea1n th\u1eeba nh\u1eadn v\u00e0 \u0111\u1ed3ng \u00fd r\u1eb1ng ch\u1ec9 m\u1ed9t (1) t\u00e0i kho\u1ea3n \u0111\u01b0\u1ee3c \u0111\u0103ng k\u00fd tr\u00ean m\u1ed9t thi\u1ebft b\u1ecb;<\/p><p>3.3.10. B\u1ea1n \u00fd th\u1ee9c r\u00f5 r\u1eb1ng khi y\u00eau c\u1ea7u Gi\u1ea3i Ph\u00e1p b\u1eb1ng SMS ho\u1eb7c b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5, m\u1ee9c c\u01b0\u1edbc vi\u1ec5n th\u00f4ng ti\u00eau chu\u1ea9n s\u1ebd \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng; v\u00e0<\/p><p>3.3.11. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng Grab c\u00f3 th\u1ec3, t\u00f9y theo quy\u1ebft \u0111\u1ecbnh ri\u00eang c\u1ee7a m\u00ecnh, xem m\u1ed9t t\u00e0i kho\u1ea3n l\u00e0 kh\u00f4ng ho\u1ea1t \u0111\u1ed9ng n\u1ebfu kh\u00f4ng c\u00f3 giao d\u1ecbch n\u00e0o \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u00ean t\u00e0i kho\u1ea3n ng\u01b0\u1eddi d\u00f9ng c\u1ee7a b\u1ea1n trong th\u1eddi gian s\u00e1u (6) th\u00e1ng k\u1ec3 t\u1eeb ng\u00e0y c\u00f3 giao d\u1ecbch cu\u1ed1i c\u00f9ng v\u00e0 h\u1ee7y k\u00edch ho\u1ea1t ho\u1eb7c h\u1ea1n ch\u1ebf quy\u1ec1n truy c\u1eadp v\u00e0o t\u00e0i kho\u1ea3n ng\u01b0\u1eddi d\u00f9ng c\u1ee7a b\u1ea1n.<\/p><\/div><p><strong>3.4. N\u1ebfu b\u1ea1n l\u00e0 Th\u01b0\u01a1ng Nh\u00e2n b\u00e1n h\u00e0ng th\u00f4ng qua d\u1ecbch v\u1ee5 GrabFood ho\u1eb7c d\u1ecbch v\u1ee5 GrabMart:<\/strong><\/p><p>3.4.1. B\u1ea1n, ho\u1eb7c \u0111\u1ea1i di\u1ec7n h\u1ee3p ph\u00e1p c\u1ee7a b\u1ea1n, c\u00f3 n\u0103ng l\u1ef1c v\u00e0 th\u1ea9m quy\u1ec1n \u0111\u1ec3 tham gia, th\u1ef1c hi\u1ec7n v\u00e0 tu\u00e2n th\u1ee7 c\u00e1c ngh\u0129a v\u1ee5 theo H\u1ee3p \u0110\u1ed3ng n\u00e0y;<\/p><p>3.4.2. H\u1ee3p \u0110\u1ed3ng n\u00e0y c\u1ea5u th\u00e0nh c\u00e1c ngh\u0129a v\u1ee5 h\u1ee3p l\u1ec7 v\u00e0 c\u00f3 t\u00ednh r\u00e0ng bu\u1ed9c, v\u00e0 c\u00f3 hi\u1ec7u l\u1ef1c \u0111\u1ed1i v\u1edbi c\u00e1c B\u00ean theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n trong H\u1ee3p \u0110\u1ed3ng n\u00e0y;<\/p><p>3.4.3. Vi\u1ec7c giao k\u1ebft tr\u1edf th\u00e0nh Th\u01b0\u01a1ng Nh\u00e2n c\u1ee7a Grab, k\u00fd k\u1ebft c\u00e1c th\u1ecfa thu\u1eadn, h\u1ee3p \u0111\u1ed3ng t\u01b0\u01a1ng \u1ee9ng, v\u00e0\/ho\u1eb7c th\u1ef1c hi\u1ec7n ho\u1eb7c tu\u00e2n th\u1ee7 c\u00e1c ngh\u0129a v\u1ee5 c\u1ee7a b\u1ea1n theo H\u1ee3p \u0110\u1ed3ng n\u00e0y kh\u00f4ng v\u00e0 s\u1ebd kh\u00f4ng vi ph\u1ea1m (i) b\u1ea5t k\u1ef3 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt n\u00e0o m\u00e0 b\u1ea1n v\u00e0\/ho\u1eb7c Th\u01b0\u01a1ng Nh\u00e2n b\u1ecb \u0111i\u1ec1u ch\u1ec9nh ho\u1eb7c (ii) b\u1ea5t k\u1ef3 tho\u1ea3 thu\u1eadn n\u00e0o m\u00e0 b\u1ea1n v\u00e0\/ho\u1eb7c Th\u01b0\u01a1ng Nh\u00e2n l\u00e0 m\u1ed9t b\u00ean ho\u1eb7c c\u00f3 li\u00ean quan \u0111\u1ebfn;<\/p><p>3.4.4. B\u1ea1n kh\u00f4ng ph\u1ea3i l\u00e0 b\u00ean v\u1ee1 n\u1ee3 \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 tho\u1ea3 thu\u1eadn n\u00e0o m\u00e0 b\u1ea1n b\u1ecb r\u00e0ng bu\u1ed9c c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng nghi\u00eam tr\u1ecdng ho\u1eb7c b\u1ea5t l\u1ee3i \u0111\u1ebfn t\u00ecnh tr\u1ea1ng t\u00e0i ch\u00ednh ho\u1eb7c kh\u1ea3 n\u0103ng th\u1ef1c hi\u1ec7n ngh\u0129a v\u1ee5 theo H\u1ee3p \u0110\u1ed3ng n\u00e0y c\u0169ng nh\u01b0 kh\u00f4ng c\u00f3 b\u1ea5t k\u1ef3 h\u00e0nh \u0111\u1ed9ng, t\u1ed1 t\u1ee5ng, khi\u1ebfu n\u1ea1i, tranh ch\u1ea5p ho\u1eb7c vi\u1ec7c ph\u00e2n x\u1eed n\u00e0o \u0111ang ch\u1edd gi\u1ea3i quy\u1ebft ho\u1eb7c \u0111e do\u1ea1 ch\u1ed1ng l\u1ea1i B\u00ean \u0111\u00f3 m\u00e0 c\u00f3 th\u1ec3 c\u00f3 \u1ea3nh h\u01b0\u1edfng t\u01b0\u01a1ng t\u1ef1;<\/p><p>3.4.5. B\u1ea1n tu\u00e2n th\u1ee7 v\u00e0 lu\u00f4n lu\u00f4n duy tr\u00ec t\u1ea5t c\u1ea3 c\u00e1c gi\u1ea5y ph\u00e9p v\u00e0 s\u1ef1 cho ph\u00e9p theo y\u00eau c\u1ea7u c\u1ee7a ph\u00e1p lu\u1eadt v\u00e0 quy \u0111\u1ecbnh hi\u1ec7n h\u00e0nh (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf c\u00e1c quy \u0111\u1ecbnh v\u1ec1 an to\u00e0n th\u1ef1c ph\u1ea9m);<\/p><p><span style=\"font-weight: 400\">3.4.6. B\u1ea1n hi\u1ec3u r\u1eb1ng, v\u1edbi t\u01b0 c\u00e1ch l\u00e0 Th\u01b0\u01a1ng Nh\u00e2n ho\u1ea1t \u0111\u1ed9ng tr\u00ean s\u00e0n giao d\u1ecbch th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed, b\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m ph\u00e1t h\u00e0nh v\u00e0 cung c\u1ea5p h\u00f3a \u0111\u01a1n gi\u00e1 tr\u1ecb gia t\u0103ng (ho\u1eb7c h\u00f3a \u0111\u01a1n b\u00e1n h\u00e0ng, t\u00f9y theo t\u1eebng tr\u01b0\u1eddng h\u1ee3p) \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a m\u00e0 b\u1ea1n ph\u00e2n ph\u1ed1i th\u00f4ng qua d\u1ecbch v\u1ee5 GrabFood ho\u1eb7c d\u1ecbch v\u1ee5 GrabMart. B\u1ea1n \u0111\u1ed3ng \u00fd ch\u1ecbu to\u00e0n b\u1ed9 tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi ti\u1ec1n ph\u1ea1t ho\u1eb7c s\u1ef1 t\u1ecbch thu b\u1edfi c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n v\u00ec v\u1eadn chuy\u1ec3n h\u00e0ng h\u00f3a th\u01b0\u01a1ng m\u1ea1i m\u00e0 kh\u00f4ng c\u00f3 t\u00e0i li\u1ec7u ph\u00f9 h\u1ee3p. Trong tr\u01b0\u1eddng h\u1ee3p Th\u01b0\u01a1ng Nh\u00e2n kh\u00f4ng ph\u00e1t h\u00e0nh h\u00f3a \u0111\u01a1n gi\u00e1 tr\u1ecb gia t\u0103ng, ho\u1eb7c h\u00f3a \u0111\u01a1n b\u00e1n h\u00e0ng, Grab c\u00f3 to\u00e0n quy\u1ec1n ch\u1ea5m d\u1ee9t H\u1ee3p \u0110\u1ed3ng n\u00e0y v\u1edbi hi\u1ec7u l\u1ef1c ngay l\u1eadp t\u1ee9c, v\u00e0 y\u00eau c\u1ea7u Th\u01b0\u01a1ng Nh\u00e2n b\u1ed3i ho\u00e0n c\u00e1c chi ph\u00ed m\u00e0 Grab \u0111\u00e3 ph\u1ea3i chi tr\u1ea3 cho Ng\u01b0\u1eddi D\u00f9ng li\u00ean quan \u0111\u1ebfn h\u00e0nh vi vi ph\u1ea1m v\u1ec1 ph\u00e1t h\u00e0nh h\u00f3a \u0111\u01a1n c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n;<\/span><\/p><p><span style=\"font-weight: 400\">3.4.7. Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ed3ng \u00fd ch\u1ecbu to\u00e0n b\u1ed9 tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi ti\u1ec1n ph\u1ea1t ho\u1eb7c c\u00e1c ch\u1ebf t\u00e0i h\u00e0nh ch\u00ednh kh\u00e1c do c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n \u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 h\u00e0nh vi vi ph\u1ea1m n\u00e0o c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n trong qu\u00e1 tr\u00ecnh cung c\u1ea5p h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh th\u00f4ng qua D\u1ecbch v\u1ee5 GrabFood ho\u1eb7c D\u1ecbch v\u1ee5 GrabMart;<\/span><\/p><p>3.4.8. T\u1ea5t c\u1ea3 n\u1ed9i dung, ph\u01b0\u01a1ng ti\u1ec7n, v\u00e0 c\u00e1c t\u00e0i li\u1ec7u kh\u00e1c \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ho\u1eb7c cung c\u1ea5p theo H\u1ee3p \u0110\u1ed3ng n\u00e0y kh\u00f4ng x\u00e2m ph\u1ea1m ho\u1eb7c vi ph\u1ea1m c\u00e1c Quy\u1ec1n S\u1edf H\u1eefu Tr\u00ed Tu\u1ec7 c\u1ee7a b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o;<\/p><p>3.4.9. Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ea3m b\u1ea3o v\u00e0 cam k\u1ebft kh\u00f4ng s\u1eed d\u1ee5ng \u1ee8ng D\u1ee5ng Grab cho b\u1ea5t k\u1ef3 m\u1ee5c \u0111\u00edch kh\u00f4ng h\u1ee3p ph\u00e1p n\u00e0o (bao g\u1ed3m v\u1eadn chuy\u1ec3n ma tu\u00fd, th\u1ef1c hi\u1ec7n b\u1ea5t k\u1ef3 h\u00e0nh \u0111\u1ed9ng n\u00e0o tr\u00e1i \u0111\u1ea1o \u0111\u1ee9c v\u00e0 g\u00e2y r\u1ed1i tr\u1eadt t\u1ef1 c\u00f4ng c\u1ed9ng).<\/p><p>3.4.10. Quy\u1ec1n truy c\u1eadp c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n v\u00e0o N\u1ec1n T\u1ea3ng Grab<\/p><p><span style=\"font-weight: 400\">Khi b\u1ea1n l\u00e0 Th\u01b0\u01a1ng Nh\u00e2n, Grab c\u00f3 th\u1ec3 cho ph\u00e9p b\u1ea1n truy c\u1eadp, xem, truy xu\u1ea5t, ti\u1ebft l\u1ed9, qu\u1ea3n l\u00fd v\u00e0\/ ho\u1eb7c s\u1eed d\u1ee5ng theo c\u00e1ch kh\u00e1c (\u201cS\u1eed D\u1ee5ng\u201d) th\u00f4ng tin li\u00ean quan \u0111\u1ebfn D\u1ecbch V\u1ee5, Gi\u1ea3i Ph\u00e1p v\u00e0\/ ho\u1eb7c c\u00e1c chi ti\u1ebft b\u00ed m\u1eadt kh\u00e1c v\u1ec1 ho\u1ea1t \u0111\u1ed9ng kinh doanh ho\u1eb7c m\u1ed1i quan h\u1ec7 c\u1ee7a b\u1ea1n v\u1edbi Grab (\u201cTh\u00f4ng Tin Kinh Doanh\u201d) th\u00f4ng qua (c\u00e1c) t\u00e0i kho\u1ea3n ng\u01b0\u1eddi d\u00f9ng tr\u00ean (c\u00e1c) N\u1ec1n T\u1ea3ng (\u201c(C\u00e1c) T\u00e0i Kho\u1ea3n\u201d) c\u0169ng nh\u01b0 cho ph\u00e9p b\u1ea1n c\u1ea5p cho (nh\u1eefng) ng\u01b0\u1eddi kh\u00e1c, l\u00e0 th\u1ec3 nh\u00e2n ho\u1eb7c ph\u00e1p nh\u00e2n, \u0111\u01b0\u1ee3c b\u1ea1n \u1ee7y quy\u1ec1n b\u1eb1ng b\u1eb1ng v\u0103n b\u1ea3n ho\u1eb7c \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn theo c\u00e1ch kh\u00e1c m\u00e0 Grab y\u00eau c\u1ea7u ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c quy \u0111\u1ecbnh c\u1ee7a th\u1ecfa thu\u1eadn ri\u00eang m\u00e0 b\u1ea1n \u0111\u00e3 k\u00fd k\u1ebft v\u1edbi Grab (\u201c(Nh\u1eefng) Ng\u01b0\u1eddi D\u00f9ng \u0110\u01b0\u1ee3c Th\u01b0\u01a1ng Nh\u00e2n \u1ee6y Quy\u1ec1n\u201d), S\u1eed D\u1ee5ng t\u01b0\u01a1ng t\u1ef1 th\u00f4ng qua T\u00e0i Kho\u1ea3n ri\u00eang bi\u1ec7t. Trong tr\u01b0\u1eddng h\u1ee3p nh\u01b0 v\u1eady, b\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng:\u00a0\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">a. B\u1ea1n ph\u1ea3i \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n v\u00e0 t\u1eebng Ng\u01b0\u1eddi D\u00f9ng \u0110\u01b0\u1ee3c Th\u01b0\u01a1ng Nh\u00e2n \u1ee6y Quy\u1ec1n ch\u1ea5p nh\u1eadn v\u00e0 tu\u00e2n th\u1ee7 b\u1ea5t k\u1ef3 v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c \u0111i\u1ec1u kho\u1ea3n, h\u01b0\u1edbng d\u1eabn v\u00e0 ch\u00ednh s\u00e1ch c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng \u0111\u1ec3 truy c\u1eadp ho\u1eb7c s\u1eed d\u1ee5ng (c\u00e1c) T\u00e0i Kho\u1ea3n v\u00e0 (c\u00e1c) N\u1ec1n T\u1ea3ng li\u00ean quan, c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt theo th\u1eddi gian. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf c\u00e1c quy \u0111\u1ecbnh \u0111\u01b0\u1ee3c cung c\u1ea5p t\u1ea1i v\u0103n b\u1ea3n n\u00e0y, m\u00e0 Ng\u01b0\u1eddi D\u00f9ng \u0110\u01b0\u1ee3c Th\u01b0\u01a1ng Nh\u00e2n \u1ee6y Quy\u1ec1n s\u1ebd tu\u00e2n th\u1ee7 nh\u01b0 th\u1ec3 h\u1ecd l\u00e0 &#8216;b\u1ea1n&#8217;.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">b. <\/span><span style=\"font-weight: 400\">B\u1ea1n ho\u00e0n to\u00e0n ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ed7i Ng\u01b0\u1eddi D\u00f9ng \u0110\u01b0\u1ee3c Th\u01b0\u01a1ng Nh\u00e2n \u1ee6y Quy\u1ec1n c\u00f3 c\u00e1c quy\u1ec1n c\u1ea7n thi\u1ebft \u0111\u1ec3 S\u1eed d\u1ee5ng Th\u00f4ng Tin Kinh Doanh; v\u00e0 s\u1ebd cung c\u1ea5p cho Grab m\u1ed9t th\u00f4ng b\u00e1o b\u1eb1ng v\u0103n b\u1ea3n \u00edt nh\u1ea5t 30 (ba m\u01b0\u01a1i) ng\u00e0y tr\u01b0\u1edbc khi ch\u1ea5m d\u1ee9t ho\u1eb7c h\u1ebft h\u1ea1n m\u1ed1i quan h\u1ec7 c\u1ee7a b\u1ea1n v\u1edbi (nh\u1eefng) Ng\u01b0\u1eddi D\u00f9ng \u0110\u01b0\u1ee3c Th\u01b0\u01a1ng Nh\u00e2n \u1ee6y Quy\u1ec1n; ho\u1eb7c khi b\u1ea5t k\u1ef3 ho\u1ea1t \u0111\u1ed9ng S\u1eed D\u1ee5ng n\u00e0o c\u1ee7a (nh\u1eefng) Ng\u01b0\u1eddi D\u00f9ng \u0110\u01b0\u1ee3c Th\u01b0\u01a1ng Nh\u00e2n \u1ee6y Quy\u1ec1n s\u1ebd b\u1ecb ch\u1ea5m d\u1ee9t ho\u1eb7c t\u1ea1m ng\u1eebng v\u00ec b\u1ea5t k\u1ef3 l\u00fd do n\u00e0o. Kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn b\u1ea5t k\u1ef3 \u0111i\u1ec1u kho\u1ea3n n\u00e0o kh\u00e1c, b\u1ea1n th\u1eeba nh\u1eadn r\u1eb1ng theo c\u00e1c gi\u1edbi h\u1ea1n v\u1ec1 ho\u1ea1t \u0111\u1ed9ng ho\u1eb7c k\u1ef9 thu\u1eadt, Grab v\u00e0\/ ho\u1eb7c (c\u00e1c) c\u00f4ng ty li\u00ean k\u1ebft c\u1ee7a Grab c\u00f3 th\u1ec3 kh\u00f4ng th\u1ec3 ch\u1ea5m d\u1ee9t ho\u1eb7c t\u1ea1m ng\u1eebng vi\u1ec7c s\u1eed d\u1ee5ng b\u1edfi Ng\u01b0\u1eddi D\u00f9ng \u0110\u01b0\u1ee3c Th\u01b0\u01a1ng Nh\u00e2n \u1ee6y k\u1ecbp th\u1eddi; trong tr\u01b0\u1eddng h\u1ee3p nh\u01b0 v\u1eady, b\u1ea1n s\u1ebd c\u1ea5m (nh\u1eefng) Ng\u01b0\u1eddi D\u00f9ng \u0110\u01b0\u1ee3c Th\u01b0\u01a1ng Nh\u00e2n \u1ee6y Quy\u1ec1n ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng T\u00e0i Kho\u1ea3n, Th\u00f4ng Tin Kinh Doanh, N\u1ec1n T\u1ea3ng ho\u1eb7c b\u1ea5t k\u1ef3 ph\u1ea7n n\u00e0o trong \u0111\u00f3 b\u1eb1ng c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n kh\u00e1c; v\u00e0 Grab v\u00e0 (c\u00e1c) c\u00f4ng ty li\u00ean k\u1ebft c\u1ee7a Grab s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd v\u1ec1 \u0111i\u1ec1u n\u00e0y theo b\u1ea5t k\u1ef3 c\u00e1ch n\u00e0o.<\/span><\/p><p><span style=\"font-weight: 400\">c. <\/span><span style=\"font-weight: 400\">T\u1ea5t c\u1ea3 th\u00f4ng tin m\u00e0 Grab v\u00e0 (c\u00e1c) c\u00f4ng ty li\u00ean k\u1ebft c\u1ee7a Grab cung c\u1ea5p, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf Th\u00f4ng Tin Kinh Doanh, tr\u00ean c\u01a1 s\u1edf \u201cnguy\u00ean tr\u1ea1ng\u201d v\u00e0 Grab v\u00e0 (c\u00e1c) c\u00f4ng ty li\u00ean k\u1ebft c\u1ee7a Grab kh\u00f4ng \u0111\u01b0a ra b\u1ea5t k\u1ef3 b\u1ea3o \u0111\u1ea3m ho\u1eb7c tuy\u00ean b\u1ed1 n\u00e0o (r\u00f5 r\u00e0ng hay ng\u1ee5 \u00fd, thay m\u1eb7t Grab ho\u1eb7c cho gi\u00e1m \u0111\u1ed1c, c\u00e1n b\u1ed9, nh\u00e2n vi\u00ean, \u0111\u1ea1i l\u00fd ho\u1eb7c c\u1ed1 v\u1ea5n t\u01b0\u01a1ng \u1ee9ng c\u1ee7a Grab) v\u1ec1 \u0111\u1ed9 ch\u00ednh x\u00e1c, ch\u1ea5t l\u01b0\u1ee3ng, k\u1ecbp th\u1eddi, \u0111\u1ed9 tin c\u1eady ho\u1eb7c t\u00ednh \u0111\u1ea7y \u0111\u1ee7 c\u1ee7a th\u00f4ng tin \u0111\u00f3. B\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m t\u1ef1 \u0111\u00e1nh gi\u00e1 th\u00f4ng tin.<\/span><\/p><p><span style=\"font-weight: 400\">d. B\u1ea1n ho\u00e0n to\u00e0n ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 (c\u00e1c) T\u00e0i Kho\u1ea3n c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng \u0110\u01b0\u1ee3c Th\u01b0\u01a1ng Nh\u00e2n \u1ee6y Quy\u1ec1n c\u0169ng nh\u01b0 vi\u1ec7c s\u1eed d\u1ee5ng Th\u00f4ng Tin Kinh Doanh, (c\u00e1c) T\u00e0i Kho\u1ea3n v\u00e0 (c\u00e1c) N\u1ec1n T\u1ea3ng t\u01b0\u01a1ng \u1ee9ng c\u1ee7a h\u1ecd; v\u00e0 Grab v\u00e0 c\u00e1c c\u00f4ng ty li\u00ean k\u1ebft c\u1ee7a Grab<\/span> <span style=\"font-weight: 400\">s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 t\u1ed5n th\u1ea5t n\u00e0o m\u00e0 b\u1ea1n ph\u1ea3i ch\u1ecbu.<\/span><\/p><p><span style=\"font-weight: 400\">e. <\/span><span style=\"font-weight: 400\">Grab c\u00f3 quy\u1ec1n, nh\u01b0ng kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5, y\u00eau c\u1ea7u b\u1ea1n cung c\u1ea5p th\u00f4ng tin v\u1ec1 m\u1ed1i quan h\u1ec7 c\u1ee7a b\u1ea1n v\u1edbi t\u1eebng Ng\u01b0\u1eddi D\u00f9ng \u0110\u01b0\u1ee3c Th\u01b0\u01a1ng Nh\u00e2n \u1ee6y Quy\u1ec1n; v\u00e0, theo quy\u1ebft \u0111\u1ecbnh ri\u00eang c\u1ee7a m\u00ecnh, b\u1ed5 sung c\u00e1c \u0111i\u1ec1u ki\u1ec7n cho vi\u1ec7c S\u1eed D\u1ee5ng ho\u1eb7c (c\u00e1c) N\u1ec1n T\u1ea3ng, ch\u1eb3ng h\u1ea1n nh\u01b0 y\u00eau c\u1ea7u ph\u1ea3i tr\u1ea3 th\u00eam ph\u00ed cho vi\u1ec7c S\u1eed D\u1ee5ng, (c\u00e1c) N\u1ec1n T\u1ea3ng ho\u1eb7c b\u1ea5t k\u1ef3 ph\u1ea7n n\u00e0o c\u1ee7a N\u1ec1n T\u1ea3ng; ho\u1eb7c ch\u1ea5m d\u1ee9t ho\u1eb7c t\u1ea1m ng\u1eebng m\u1ecdi quy\u1ec1n truy c\u1eadp c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng \u0110\u01b0\u1ee3c Th\u01b0\u01a1ng Nh\u00e2n \u1ee6y Quy\u1ec1n v\u00e0o (c\u00e1c) T\u00e0i Kho\u1ea3n v\u00e0\/ ho\u1eb7c (c\u00e1c) N\u1ec1n T\u1ea3ng.\u00a0<\/span><\/p><p>3.4.11. Trong ph\u1ea1m vi \u00e1p d\u1ee5ng, b\u1ea1n cam \u0111oan v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng:<\/p><p>a. Th\u01b0\u01a1ng Nh\u00e2n ch\u1ec9 s\u1eed d\u1ee5ng, ti\u1ebft l\u1ed9, l\u01b0u tr\u1eef, gi\u1eef ho\u1eb7c x\u1eed l\u00fd D\u1eef li\u1ec7u C\u00e1 nh\u00e2n Grab cho m\u1ee5c \u0111\u00edch th\u1ef1c hi\u1ec7n c\u00e1c ngh\u0129a v\u1ee5 c\u1ee7a m\u00ecnh theo H\u1ee3p \u0110\u1ed3ng n\u00e0y. Kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn quy \u0111\u1ecbnh n\u00eau tr\u00ean, Th\u01b0\u01a1ng nh\u00e2n s\u1ebd kh\u00f4ng s\u1eed d\u1ee5ng D\u1eef li\u1ec7u C\u00e1 nh\u00e2n c\u1ee7a Grab cho c\u00e1c m\u1ee5c \u0111\u00edch ti\u1ebfp th\u1ecb.<\/p><p>b. Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ed3ng \u00fd truy c\u1eadp D\u1eef li\u1ec7u c\u00e1 nh\u00e2n Grab do GRAB cung c\u1ea5p \u0111\u1ec3 th\u1ef1c hi\u1ec7n ngh\u0129a v\u1ee5 c\u1ee7a m\u00ecnh theo H\u1ee3p \u0111\u1ed3ng n\u00e0y b\u1eb1ng c\u00e1ch duy nh\u1ea5t l\u00e0 s\u1eed d\u1ee5ng Thi\u1ebft b\u1ecb \u0111\u1eb7t h\u00e0ng ho\u1eb7c c\u00e1c c\u00f4ng c\u1ee5 kh\u00e1c do Grab cung c\u1ea5p. Th\u01b0\u01a1ng Nh\u00e2n s\u1ebd kh\u00f4ng, tr\u1ef1c ti\u1ebfp hay gi\u00e1n ti\u1ebfp, tr\u00edch xu\u1ea5t, t\u1ea1o b\u1ea3n sao ho\u1eb7c l\u01b0u gi\u1eef b\u1ea5t k\u1ef3 D\u1eef Li\u1ec7u C\u00e1 Nh\u00e2n n\u00e0o \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1edfi Grab.<\/p><p>c. Th\u01b0\u01a1ng Nh\u00e2n s\u1ebd b\u1ea3o v\u1ec7 D\u1eef li\u1ec7u C\u00e1 nh\u00e2n Grabkh\u1ecfi vi\u1ec7c truy c\u1eadp, thu th\u1eadp, s\u1eed d\u1ee5ng, ti\u1ebft l\u1ed9, h\u1ee7y b\u1ecf tr\u00e1i ph\u00e9p ho\u1eb7c b\u1ea5t c\u1ea9n, \u0111\u1ed3ng th\u1eddi \u0111\u1ea3m b\u1ea3o th\u1ef1c hi\u1ec7n c\u00e1c bi\u1ec7n ph\u00e1p b\u1ea3o m\u1eadt ph\u00f9 h\u1ee3p \u0111\u1ec3 b\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n theo quy \u0111\u1ecbnh n\u00e0y.<\/p><p>d. Th\u01b0\u01a1ng nh\u00e2n ph\u1ea3i th\u00f4ng b\u00e1o ngay l\u1eadp t\u1ee9c cho Grab b\u1eb1ng v\u0103n b\u1ea3n (v\u00e0 trong b\u1ea5t k\u1ef3 tr\u01b0\u1eddng h\u1ee3p n\u00e0o, kh\u00f4ng mu\u1ed9n h\u01a1n hai m\u01b0\u01a1i b\u1ed1n (24) gi\u1edd) v\u1ec1 vi\u1ec7c Th\u01b0\u01a1ng Nh\u00e2n bi\u1ebft ho\u1eb7c nghi ng\u1edd b\u1ea5t k\u1ef3 tr\u01b0\u1eddng h\u1ee3p n\u00e0o \u0111\u01b0\u1ee3c \u0111\u1ec1 c\u1eadp t\u1ea1i kho\u1ea3n (c) n\u00eau tr\u00ean \u0111\u00e3 x\u1ea3y ra v\u00e0 ngay l\u1eadp t\u1ee9c th\u1ef1c hi\u1ec7n t\u1ea5t c\u1ea3 c\u00e1c bi\u1ec7n ph\u00e1p c\u1ea7n thi\u1ebft \u0111\u1ec3 kh\u1eafc ph\u1ee5c v\u00e0 ng\u0103n ch\u1eb7n s\u1ef1 vi\u1ec7c t\u00e1i di\u1ec5n.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-315cfea elementor-widget elementor-widget-menu-anchor\" data-id=\"315cfea\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a4\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f590d7 elementor-widget elementor-widget-text-editor\" data-id=\"3f590d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>4. Kh\u1ea3 n\u0103ng t\u01b0\u01a1ng th\u00edch<\/strong><\/p><p>C\u00e1c ki\u1ec3u ho\u1eb7c phi\u00ean b\u1ea3n kh\u00e1c nhau c\u1ee7a b\u1ed9 \u0111\u1ecbnh tuy\u1ebfn, tr\u00ecnh duy\u1ec7t v\u00e0 thi\u1ebft b\u1ecb c\u00f3 th\u1ec3 c\u00f3 ch\u01b0\u01a1ng tr\u00ecnh c\u01a1 s\u1edf ho\u1eb7c c\u00e0i \u0111\u1eb7t kh\u00f4ng t\u01b0\u01a1ng th\u00edch v\u1edbi \u1ee8ng D\u1ee5ng. M\u1eb7c d\u00f9 ch\u00fang t\u00f4i li\u00ean t\u1ee5c ph\u00e1t tri\u1ec3n \u1ee8ng D\u1ee5ng \u0111\u1ec3 h\u1ed7 tr\u1ee3 t\u1ea5t c\u1ea3 c\u00e1c thi\u1ebft b\u1ecb v\u00e0 ki\u1ec3u m\u00e1y \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ph\u1ed5 bi\u1ebfn \u1edf c\u00e1c th\u1ecb tr\u01b0\u1eddng v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c tr\u00ecnh duy\u1ec7t n\u01a1i \u1ee8ng D\u1ee5ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c truy c\u1eadp t\u1eeb \u0111\u00f3, ch\u00fang t\u00f4i kh\u00f4ng \u0111\u1ea3m b\u1ea3o t\u00ednh t\u01b0\u01a1ng th\u00edch c\u1ee7a \u1ee8ng D\u1ee5ng v\u1edbi c\u00e1c thi\u1ebft b\u1ecb di \u0111\u1ed9ng c\u1ee5 th\u1ec3 ho\u1eb7c ph\u1ea7n c\u1ee9ng kh\u00e1c.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4731269 elementor-widget elementor-widget-menu-anchor\" data-id=\"4731269\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a5\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8486b9f elementor-widget elementor-widget-text-editor\" data-id=\"8486b9f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>5. C\u1ea5p Li-x\u0103ng v\u00e0 Gi\u1edbi H\u1ea1n Quy\u1ec1n<\/strong><\/p><p>5.1. Grab v\u00e0 c\u00e1c b\u00ean c\u1ea5p li-x\u0103ng cho Grab, khi \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng, c\u1ea5p cho b\u1ea1n m\u1ed9t gi\u1ea5y ph\u00e9p c\u00f3 th\u1ec3 h\u1ee7y ngang, kh\u00f4ng \u0111\u1ed9c quy\u1ec1n, kh\u00f4ng th\u1ec3 chuy\u1ec3n nh\u01b0\u1ee3ng, h\u1ea1n ch\u1ebf \u0111\u1ec3 s\u1eed d\u1ee5ng v\u00e0 truy c\u1eadp v\u00e0o \u1ee8ng D\u1ee5ng v\u00e0\/ho\u1eb7c Ph\u1ea7n M\u1ec1m \u0111\u1ec3 s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5, ph\u1ee5 thu\u1ed9c v\u00e0o c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n c\u1ee7a H\u1ee3p \u0110\u1ed3ng n\u00e0y. T\u1ea5t c\u1ea3 c\u00e1c quy\u1ec1n kh\u00f4ng c\u1ea5p cho b\u1ea1n m\u1ed9t c\u00e1ch c\u1ee5 th\u1ec3 s\u1ebd \u0111\u01b0\u1ee3c b\u1ea3o l\u01b0u b\u1edfi Grab v\u00e0 c\u00e1c b\u00ean c\u1ea5p li-x\u0103ng cho Grab.<\/p><p>5.2. B\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c:<\/p><p>5.2.1. c\u1ea5p li-x\u0103ng, c\u1ea5p l\u1ea1i li-x\u0103ng, b\u00e1n, b\u00e1n l\u1ea1i, chuy\u1ec3n giao, chuy\u1ec3n nh\u01b0\u1ee3ng, ph\u00e2n ph\u1ed1i ho\u1eb7c khai th\u00e1c th\u01b0\u01a1ng m\u1ea1i ho\u1eb7c cung c\u1ea5p cho b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o \u1ee8ng D\u1ee5ng v\u00e0\/ho\u1eb7c Ph\u1ea7n M\u1ec1m d\u01b0\u1edbi b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c n\u00e0o<\/p><p>5.2.2. s\u1eeda \u0111\u1ed5i ho\u1eb7c t\u1ea1o ra s\u1ea3n ph\u1ea9m ph\u00e1i sinh t\u1eeb \u1ee8ng D\u1ee5ng v\u00e0\/ho\u1eb7c Ph\u1ea7n M\u1ec1m;<\/p><p>5.2.3. \u201cnh\u00e2n b\u1ea3n\u201d \u1ee8ng D\u1ee5ng\/ Ph\u1ea7n M\u1ec1m tr\u00ean b\u1ea5t k\u1ef3 m\u00e1y ch\u1ee7 ho\u1eb7c thi\u1ebft b\u1ecb kh\u00f4ng d\u00e2y ho\u1eb7c internet n\u00e0o kh\u00e1c;<\/p><p>5.2.4. ngo\u1ea1i tr\u1eeb trong ph\u1ea1m vi c\u00e1c h\u1ea1n ch\u1ebf \u0111\u00f3 b\u1ecb c\u1ea5m theo lu\u1eadt hi\u1ec7n h\u00e0nh, th\u00e1o r\u1eddi, d\u1ecbch ng\u01b0\u1ee3c, s\u1eed d\u1ee5ng k\u1ef9 s\u01b0 \u0111\u1ea3o ng\u01b0\u1ee3c, gi\u1ea3i m\u00e3 ho\u1eb7c c\u1ed1 g\u1eafng chuy\u1ec3n h\u00f3a v\u00e0 m\u00e3 h\u00f3a ho\u1eb7c tr\u00edch xu\u1ea5t ph\u1ea7n m\u1ec1m t\u1eeb \u1ee8ng D\u1ee5ng ho\u1eb7c b\u1ea5t k\u1ef3 ph\u1ea7n m\u1ec1m ho\u1eb7c d\u1ecbch v\u1ee5 n\u00e0o c\u00f3 s\u1eb5n tr\u00ean ho\u1eb7c th\u00f4ng qua \u1ee8ng D\u1ee5ng;<\/p><p>5.2.5. s\u1eed d\u1ee5ng b\u1ea5t k\u1ef3 ch\u01b0\u01a1ng tr\u00ecnh ho\u1eb7c t\u1eadp l\u1ec7nh th\u1ee7 c\u00f4ng ho\u1eb7c t\u1ef1 \u0111\u1ed9ng, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n, nh\u1ec7n web, tr\u00ecnh thu th\u1eadp web, robot web, ki\u1ebfn web, tr\u00ecnh t\u1ea1o ch\u1ec9 m\u1ee5c web, bots, virus, ho\u1eb7c b\u1ea5t k\u1ef3 ch\u01b0\u01a1ng tr\u00ecnh n\u00e0o c\u00f3 th\u1ec3 \u0111\u01b0a ra nhi\u1ec1u y\u00eau c\u1ea7u \u0111\u1ed1i v\u1edbi m\u00e1y ch\u1ee7 m\u1ed7i gi\u00e2y (a) g\u00e2y g\u00e1nh n\u1eb7ng qu\u00e1 m\u1ee9c ho\u1eb7c c\u1ea3n tr\u1edf ho\u1ea1t \u0111\u1ed9ng v\u00e0\/ ho\u1eb7c hi\u1ec7u su\u1ea5t c\u1ee7a \u1ee8ng D\u1ee5ng; (b) \u0111\u1ec3 ti\u1ebfn h\u00e0nh c\u00e1c ho\u1ea1t \u0111\u1ed9ng khai th\u00e1c ho\u1eb7c lo\u1ea1i b\u1ecf d\u1eef li\u1ec7u ho\u1eb7c (c) b\u1eb1ng m\u1ecdi c\u00e1ch t\u00e1i t\u1ea1o ho\u1eb7c ph\u00e1 v\u1ee1 c\u1ea5u tr\u00fac \u0111i\u1ec1u h\u01b0\u1edbng ho\u1eb7c tr\u00ecnh b\u00e0y \u1ee8ng D\u1ee5ng ho\u1eb7c n\u1ed9i dung c\u1ee7a \u1ee8ng D\u1ee5ng;<\/p><p>5.2.6. \u0111\u0103ng t\u1ea3i, ph\u00e2n ph\u1ed1i ho\u1eb7c sao ch\u00e9p d\u01b0\u1edbi b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c n\u00e0o c\u00e1c t\u00e0i li\u1ec7u c\u00f3 b\u1ea3n quy\u1ec1n, nh\u00e3n hi\u1ec7u, ho\u1eb7c c\u00e1c th\u00f4ng tin \u0111\u1ed9c quy\u1ec1n kh\u00e1c m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 ch\u1ea5p thu\u1eadn tr\u01b0\u1edbc c\u1ee7a ch\u1ee7 s\u1edf h\u1eefu;<\/p><p>5.2.7. g\u1ee1 b\u1ecf b\u1ea5t k\u1ef3 th\u00f4ng b\u00e1o v\u1ec1 b\u1ea3n quy\u1ec1n, nh\u00e3n hi\u1ec7u, hay c\u00e1c quy\u1ec1n s\u1edf h\u1eefu kh\u00e1c c\u00f3 trong \u1ee8ng D\u1ee5ng ho\u1eb7c N\u1ec1n T\u1ea3ng; ho\u1eb7c<\/p><p>5.2.8. s\u1eed d\u1ee5ng \u1ee8ng D\u1ee5ng \u0111\u1ec3 (a) g\u1eedi th\u01b0 r\u00e1c ho\u1eb7c tin nh\u1eafn \u0111\u1ed3ng lo\u1ea1t ho\u1eb7c tin nh\u1eafn t\u1ef1 \u0111\u1ed9ng; (b) g\u1eedi ho\u1eb7c l\u01b0u tr\u1eef t\u00e0i li\u1ec7u x\u00e2m ph\u1ea1m, khi\u00eau d\u00e2m, \u0111e d\u1ecda, b\u00f4i nh\u1ecd, ho\u1eb7c tr\u00e1i ph\u00e1p lu\u1eadt ho\u1eb7c mang t\u00ednh nguy h\u1ea1i, bao g\u1ed3m, nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n, c\u00e1c t\u00e0i li\u1ec7u c\u00f3 h\u1ea1i cho tr\u1ebb em ho\u1eb7c vi ph\u1ea1m quy\u1ec1n ri\u00eang t\u01b0 c\u1ee7a b\u00ean th\u1ee9 ba; (c) g\u1eedi t\u00e0i li\u1ec7u c\u00f3 ch\u1ee9a virus ph\u1ea7n m\u1ec1m, Trojan ho\u1eb7c \u0111o\u1ea1n m\u00e3, c\u00e1c t\u1eadp tin, t\u1eadp l\u1ec7nh, gi\u00e1n \u0111i\u1ec7p ho\u1eb7c ch\u01b0\u01a1ng tr\u00ecnh m\u00e1y t\u00ednh \u0111\u1ed9c h\u1ea1i; (d) g\u00e2y c\u1ea3n tr\u1edf ho\u1eb7c ph\u00e1 v\u1ee1 t\u00ednh to\u00e0n v\u1eb9n ho\u1eb7c hi\u1ec7u su\u1ea5t c\u1ee7a \u1ee8ng D\u1ee5ng ho\u1eb7c d\u1eef li\u1ec7u ch\u1ee9a trong \u0111\u00f3; ho\u1eb7c (e) c\u1ed1 g\u1eafng truy c\u1eadp tr\u00e1i ph\u00e9p v\u00e0o \u1ee8ng D\u1ee5ng ho\u1eb7c c\u00e1c h\u1ec7 th\u1ed1ng hay m\u1ea1ng l\u01b0\u1edbi li\u00ean quan c\u1ee7a n\u00f3; ho\u1eb7c (f) gi\u1ea3 danh b\u1ea5t k\u1ef3 c\u00e1 nh\u00e2n ho\u1eb7c t\u1ed5 ch\u1ee9c n\u00e0o ho\u1eb7c m\u00f4 t\u1ea3 sai m\u1ed1i quan h\u1ec7 c\u1ee7a b\u1ea1n v\u1edbi m\u1ed9t c\u00e1 nh\u00e2n ho\u1eb7c t\u1ed5 ch\u1ee9c; ho\u1eb7c (g) tham gia v\u00e0o b\u1ea5t k\u1ef3 h\u00e0nh vi c\u00f3 th\u1ec3 l\u00e0m t\u1ed5n h\u1ea1i \u0111\u1ebfn uy t\u00edn ho\u1eb7c danh ti\u1ebfng c\u1ee7a ch\u00fang t\u00f4i.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0486b18 elementor-widget elementor-widget-menu-anchor\" data-id=\"0486b18\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a6\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e03362c elementor-widget elementor-widget-text-editor\" data-id=\"e03362c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>6. Thanh to\u00e1n<\/strong><\/p><p><strong>6.1. \u0110\u1ed1i v\u1edbi Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba:<\/strong><\/p><p>6.1.1. B\u1ea5t k\u1ef3 kho\u1ea3n ph\u00ed n\u00e0o b\u1ea1n chi tr\u1ea3 cho Grab cho vi\u1ec7c s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 l\u00e0 ngay l\u1eadp t\u1ee9c v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i (\u201c<strong>Ph\u00ed D\u1ecbch V\u1ee5<\/strong>\u201d). T\u00f9y thu\u1ed9c v\u00e0o c\u00e1c gi\u1edbi h\u1ea1n \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh b\u1edfi ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh, Ph\u00ed D\u1ecbch V\u1ee5 s\u1ebd l\u00e0 m\u1ed9t t\u1ef7 l\u1ec7 ph\u1ea7n tr\u0103m c\u1ee7a Ph\u00ed Ng\u01b0\u1eddi D\u00f9ng, \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh b\u1edfi Grab v\u00e0o t\u1eebng th\u1eddi \u0111i\u1ec3m. Ch\u00ednh s\u00e1ch kh\u00f4ng ho\u00e0n tr\u1ea3 n\u00e0y \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng m\u1ecdi l\u00fac b\u1ea5t k\u1ec3 quy\u1ebft \u0111\u1ecbnh c\u1ee7a b\u1ea1n v\u1ec1 vi\u1ec7c ch\u1ea5m d\u1ee9t quy\u1ec1n truy c\u1eadp c\u1ee7a b\u1ea1n v\u00e0o \u1ee8ng D\u1ee5ng\/ N\u1ec1n T\u1ea3ng, quy\u1ebft \u0111\u1ecbnh c\u1ee7a ch\u00fang t\u00f4i v\u1ec1 vi\u1ec7c ch\u1ea5m d\u1ee9t ho\u1eb7c \u0111\u00ecnh ch\u1ec9 quy\u1ec1n truy c\u1eadp c\u1ee7a b\u1ea1n v\u00e0o \u1ee8ng D\u1ee5ng\/ N\u1ec1n T\u1ea3ng, s\u1ef1 gi\u00e1n \u0111o\u1ea1n c\u1ee7a D\u1ecbch V\u1ee5 cho d\u00f9 c\u00f3 k\u1ebf ho\u1ea1ch, v\u00f4 t\u00ecnh hay c\u1ed1 \u00fd, ho\u1eb7c v\u00ec b\u1ea5t k\u1ef3 l\u00fd do n\u00e0o.<\/p><p>6.1.2. B\u1ea1n th\u1eeba nh\u1eadn r\u1eb1ng t\u1ed5ng Ph\u00ed Ng\u01b0\u1eddi D\u00f9ng m\u00e0 Ng\u01b0\u1eddi D\u00f9ng tr\u1ea3 cho b\u1ea1n bao g\u1ed3m Ph\u00ed D\u1ecbch V\u1ee5 m\u00e0 b\u1ea1n thu thay cho Grab.<\/p><p>6.1.3. Grab c\u00f3 th\u1ec3, t\u00f9y theo quy\u1ebft \u0111\u1ecbnh ri\u00eang c\u1ee7a m\u00ecnh, \u0111\u01b0a ra c\u00e1c khuy\u1ebfn m\u1ea1i \u0111\u1ed1i v\u1edbi c\u00e1c t\u00ednh n\u0103ng kh\u00e1c nhau v\u00e0 m\u1ee9c gi\u00e1 kh\u00e1c nhau tr\u00ean C\u00e1c Gi\u1ea3i Ph\u00e1p cho b\u1ea5t k\u1ef3 Ng\u01b0\u1eddi D\u00f9ng n\u00e0o, theo \u0111\u00f3 c\u00e1c \u01b0u \u0111\u00e3i khuy\u1ebfn m\u1ea1i n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c b\u1ea1n t\u00f4n tr\u1ecdng. Grab c\u00f3 th\u1ec3 thay \u0111\u1ed5i Ph\u00ed D\u1ecbch V\u1ee5 b\u1ea5t c\u1ee9 l\u00fac n\u00e0o theo quy\u1ebft \u0111\u1ecbnh ri\u00eang c\u1ee7a m\u00ecnh.<\/p><p>6.1.4. Thanh to\u00e1n gi\u1eefa Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba v\u00e0 Grab<\/p><p>C\u00e1c kho\u1ea3n thanh to\u00e1n c\u1ee7a Grab cho Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua chuy\u1ec3n kho\u1ea3n v\u00e0o t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng \u0111\u0103ng k\u00fd c\u1ee7a Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba v\u00e0\/ho\u1eb7c th\u00f4ng qua d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 thanh to\u00e1n c\u1ee7a c\u00e1c \u0111\u01a1n v\u1ecb trung gian thanh to\u00e1n v\u00e0\/ho\u1eb7c ng\u00e2n h\u00e0ng th\u01b0\u01a1ng m\u1ea1i do Grab ch\u1ec9 \u0111\u1ecbnh, theo quy tr\u00ecnh thanh to\u00e1n \u0111\u01b0\u1ee3c th\u1ed1ng nh\u1ea5t\u00a0 gi\u1eefa Grab v\u00e0 Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba.<br \/><u><\/u><\/p><p><u>Thanh to\u00e1n b\u1edfi Ng\u01b0\u1eddi D\u00f9ng<\/u><\/p><p>6.1.5. Ng\u01b0\u1eddi D\u00f9ng c\u00f3 th\u1ec3 thanh to\u00e1n cho vi\u1ec7c cung c\u1ea5p Gi\u1ea3i Ph\u00e1p c\u1ee7a b\u1ea1n ngay l\u1eadp t\u1ee9c sau khi ho\u00e0n th\u00e0nh ho\u1eb7c x\u00e1c nh\u1eadn \u0111\u1eb7t ch\u1ed7 \u0111\u1ed1i v\u1edbi Gi\u1ea3i Ph\u00e1p \u0111\u00f3, t\u00f9y tr\u01b0\u1eddng h\u1ee3p c\u00f3 th\u1ec3, b\u1eb1ng ti\u1ec1n m\u1eb7t ho\u1eb7c ph\u01b0\u01a1ng th\u1ee9c kh\u00f4ng d\u00f9ng ti\u1ec1n m\u1eb7t kh\u1ea3 d\u1ee5ng tr\u00ean \u1ee8ng D\u1ee5ng. T\u1ea5t c\u1ea3 c\u00e1c kho\u1ea3n thanh to\u00e1n cho c\u00e1c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n, bao g\u1ed3m ti\u1ec1n th\u01b0\u1edfng (n\u1ebfu c\u00f3), s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n \u0111\u1ebfn b\u1ea1n nh\u01b0 \u0111\u00e3 th\u1ecfa thu\u1eadn.<\/p><p>6.1.6. Grab c\u00f3 quy\u1ec1n \u0111\u00ecnh ch\u1ec9 vi\u1ec7c x\u1eed l\u00fd b\u1ea5t k\u1ef3 giao d\u1ecbch n\u00e0o khi tin r\u1eb1ng giao d\u1ecbch \u0111\u00f3 c\u00f3 th\u1ec3 l\u00e0 gian l\u1eadn, b\u1ea5t h\u1ee3p ph\u00e1p ho\u1eb7c li\u00ean quan \u0111\u1ebfn b\u1ea5t k\u1ef3 ho\u1ea1t \u0111\u1ed9ng t\u1ed9i ph\u1ea1m n\u00e0o ho\u1eb7c khi b\u1ea1n v\u00e0\/ ho\u1eb7c Ng\u01b0\u1eddi D\u00f9ng vi ph\u1ea1m b\u1ea5t k\u1ef3 \u0111i\u1ec1u kho\u1ea3n n\u00e0o trong H\u1ee3p \u0110\u1ed3ng n\u00e0y. Trong tr\u01b0\u1eddng h\u1ee3p nh\u01b0 v\u1eady, b\u1ea1n s\u1ebd kh\u00f4ng quy tr\u00e1ch nhi\u1ec7m cho Grab v\u1ec1 b\u1ea5t k\u1ef3 s\u1ef1 t\u1eeb ch\u1ed1i, tr\u00ec ho\u00e3n, \u0111\u00ecnh ch\u1ec9, t\u1ecbch thu ho\u1eb7c h\u1ee7y b\u1ecf b\u1ea5t k\u1ef3 kho\u1ea3n thanh to\u00e1n n\u00e0o cho b\u1ea1n.<\/p><p><strong>6.2. \u0110\u1ed1i v\u1edbi Ng\u01b0\u1eddi D\u00f9ng:<\/strong><\/p><p>6.2.1. Khi b\u1ea1n \u0111\u00e3 ho\u00e0n th\u00e0nh vi\u1ec7c s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5, b\u1ea1n \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u thanh to\u00e1n \u0111\u1ea7y \u0111\u1ee7 cho Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba b\u1eb1ng c\u00e1ch ch\u1ecdn m\u1ed9t trong c\u00e1c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n c\u00f3 s\u1eb5n tr\u00ean \u1ee8ng D\u1ee5ng. B\u1ea5t k\u1ef3 kho\u1ea3n thanh to\u00e1n n\u00e0o theo l\u1ef1a ch\u1ecdn \u0111\u00f3 s\u1ebd l\u00e0 t\u1ef1 \u0111\u1ed9ng v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i.<\/p><p>6.2.2 Ng\u01b0\u1eddi D\u00f9ng c\u00f3 th\u1ec3 tham kh\u1ea3o c\u00e1c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n sau \u0111\u00e2y v\u00e0 l\u1ef1a ch\u1ecdn \u00e1p d\u1ee5ng ph\u01b0\u01a1ng th\u1ee9c ph\u00f9 h\u1ee3p:<\/p><p>C\u00e1ch 1: Thanh to\u00e1n b\u1eb1ng h\u00ecnh th\u1ee9c ti\u1ec1n m\u1eb7t (\u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi c\u00e1c Gi\u1ea3i Ph\u00e1p kh\u1ea3 d\u1ee5ng).\u00a0<\/p><p>C\u00e1ch 2: Thanh to\u00e1n b\u1eb1ng h\u00ecnh th\u1ee9c kh\u00f4ng d\u00f9ng ti\u1ec1n m\u1eb7t s\u1eb5n c\u00f3 tr\u00ean \u1ee8ng D\u1ee5ng (\u00e1p d\u1ee5ng cho t\u1ea5t c\u1ea3 c\u00e1c Gi\u1ea3i Ph\u00e1p tr\u00ean \u1ee8ng D\u1ee5ng), ph\u00f9 h\u1ee3p v\u1edbi quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt t\u1eebng th\u1eddi k\u1ef3, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n c\u00e1c h\u00ecnh th\u1ee9c v\u00ed \u0111i\u1ec7n t\u1eed, th\u1ebb ghi n\u1ee3\/th\u1ebb t\u00edn d\u1ee5ng n\u1ed9i \u0111\u1ecba, qu\u1ed1c t\u1ebf (\u201cTh\u1ebb\u201d), ho\u1eb7c b\u1ea5t k\u1ef3 ph\u01b0\u01a1ng ti\u1ec7n thanh to\u00e1n h\u1ee3p ph\u00e1p v\u00e0 kh\u1ea3 d\u1ee5ng n\u00e0o kh\u00e1c s\u1eb5n c\u00f3 tr\u00ean \u1ee8ng D\u1ee5ng.<\/p><p><span style=\"font-weight: 400\">Vi\u1ec7c thanh to\u00e1n b\u1eb1ng v\u00ed \u0111i\u1ec7n t\u1eed, Th\u1ebb, ho\u1eb7c ph\u01b0\u01a1ng ti\u1ec7n thanh to\u00e1n h\u1ee3p ph\u00e1p kh\u00e1c \u0111\u00e3 li\u00ean k\u1ebft v\u1edbi \u1ee8ng D\u1ee5ng ph\u1ea3i tu\u00e2n th\u1ee7 c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 thanh to\u00e1n c\u1ee7a C\u00f4ng Ty C\u1ed5 Ph\u1ea7n C\u00f4ng Ngh\u1ec7 V\u00e0 D\u1ecbch V\u1ee5 Moca (\u201c<\/span><b>Moca<\/b><span style=\"font-weight: 400\">\u201d) \u0111\u01b0\u1ee3c \u0111\u0103ng t\u1ea3i v\u00e0 c\u1eadp nh\u1eadt tr\u00ean website <\/span><a href=\"https:\/\/www.moca.vn\/dieu-khoan-su-dung-vi.html\"><span style=\"font-weight: 400\">https:\/\/www.moca.vn\/dieu-khoan-su-dung-vi.html<\/span><\/a><span style=\"font-weight: 400\"> v\u00e0 c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u00eau ki\u1ec7n<\/span> <span style=\"font-weight: 400\">c\u1ee7a b\u00ean cung c\u1ea5p ph\u01b0\u01a1ng ti\u1ec7n thanh to\u00e1n li\u00ean quan.<\/span><\/p><p>6.2.3. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng Grab v\u00e0 Moca c\u00f3 th\u1ec3 x\u00e1c minh v\u00e0 ch\u1ea5p nh\u1eadn th\u00f4ng tin Th\u1ebb c\u1ee7a b\u1ea1n khi b\u1ea1n \u0111\u0103ng k\u00fd Th\u1ebb l\u1ea7n \u0111\u1ea7u v\u1edbi ch\u00fang t\u00f4i c\u0169ng nh\u01b0 khi b\u1ea1n s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5<\/p><p>6.2.4. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng, t\u00f9y theo quy\u1ebft \u0111\u1ecbnh c\u1ee7a m\u00ecnh, Grab c\u00f3 th\u1ec3 (i) th\u1ef1c hi\u1ec7n m\u1ed9t l\u1ec7nh \u201ct\u1ea1m gi\u1eef\u201d h\u1ee3p l\u00fd tr\u00ean Th\u1ebb b\u1ea1n l\u1ef1a ch\u1ecdn thanh to\u00e1n, \u0111\u00e2y kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t kho\u1ea3n ph\u00ed b\u1ecb tr\u1eeb v\u00e0o Th\u1ebb m\u00e0 ch\u1ec9 nh\u1eb1m ki\u1ec3m ch\u1ee9ng Th\u1ebb \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n thanh to\u00e1n, ph\u1ea7n \u201ct\u1ea1m gi\u1eef\u201d s\u1ebd hi\u1ec7n trong b\u00e1o c\u00e1o t\u00e0i kho\u1ea3n c\u1ee7a b\u1ea1n l\u00e0 \u201cch\u1edd x\u1eed l\u00fd\u201d; ho\u1eb7c (ii) thu tr\u01b0\u1edbc gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng tr\u01b0\u1edbc khi \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c ho\u00e0n t\u1ea5t khi b\u1ea1n s\u1eed d\u1ee5ng m\u1ed9t s\u1ed1 lo\u1ea1i Th\u1ebb thanh to\u00e1n nh\u1ea5t \u0111\u1ecbnh \u0111\u1ec3 \u0111\u1eb7t d\u1ecbch v\u1ee5 Grab, ch\u00fang t\u00f4i g\u1ecdi \u0111\u00e2y l\u00e0 quy tr\u00ecnh \u201cthanh to\u00e1n tr\u01b0\u1edbc\u201d giao d\u1ecbch Grab.<\/p><p>S\u1ed1 ti\u1ec1n \u201ct\u1ea1m gi\u1eef\u201d ho\u1eb7c \u201cthanh to\u00e1n tr\u01b0\u1edbc\u201d s\u1ebd d\u1ef1a tr\u00ean gi\u00e1 c\u01b0\u1edbc \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb t\u1ea1i th\u1eddi \u0111i\u1ec3m b\u1ea1n d\u1ecbch v\u1ee5 Grab v\u00e0 c\u00f3 th\u1ec3 bao g\u1ed3m c\u00e1c kho\u1ea3n ph\u1ee5 ph\u00ed t\u1ed1i \u0111a (v\u00ed d\u1ee5, ph\u00ed c\u1ea7u \u0111\u01b0\u1eddng ho\u1eb7c ph\u00ed \u0111\u1eb7t ch\u1ed7, n\u1ebfu \u00e1p d\u1ee5ng) cho ph\u00e9p tr\u00ean \u1ee8ng D\u1ee5ng. L\u1ec7nh \u201ct\u1ea1m gi\u1eef\u201d ho\u1eb7c \u201cthanh to\u00e1n tr\u01b0\u1edbc\u201d \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n nh\u01b0 l\u00e0 m\u1ed9t bi\u1ec7n ph\u00e1p ph\u00f2ng ch\u1ed1ng b\u1ea5t k\u1ef3 vi\u1ec7c s\u1eed d\u1ee5ng tr\u00e1i ph\u00e9p, giao d\u1ecbch ngo\u00e0i h\u1ea1n m\u1ee9c, ho\u1eb7c gian l\u1eadn, l\u1eeba \u0111\u1ea3o n\u00e0o \u0111\u1ed1i v\u1edbi Th\u1ebb c\u1ee7a b\u1ea1n. \u1ee8ng d\u1ee5ng Grab s\u1ebd th\u00f4ng b\u00e1o cho b\u1ea1n khi \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng quy tr\u00ecnh thanh to\u00e1n tr\u01b0\u1edbc.<\/p><p>6.2.5. <span style=\"font-weight: 400\">Trong tr\u01b0\u1eddng h\u1ee3p vi\u1ec7c thanh to\u00e1n b\u1eb1ng Th\u1ebb \u0111\u01b0\u1ee3c x\u1eed l\u00fd \u1edf qu\u1ed1c gia kh\u00e1c qu\u1ed1c gia ph\u00e1t h\u00e0nh, b\u1ea1n s\u1ebd ch\u1ecbu c\u00e1c chi ph\u00ed ph\u00e1t sinh t\u1eeb vi\u1ec7c thanh to\u00e1n n\u00e0y t\u00f9y theo ch\u00ednh s\u00e1ch c\u1ee7a \u0111\u01a1n v\u1ecb x\u1eed l\u00fd Th\u1ebb t\u1ea1i qu\u1ed1c gia Th\u1ebb \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 thanh to\u00e1n.<\/span><\/p><p>6.2.6. N\u1ebfu t\u00ednh n\u0103ng ti\u1ec1n boa kh\u1ea3 d\u1ee5ng, b\u1ea1n c\u00f3 th\u1ec3 l\u1ef1a ch\u1ecdn c\u00e0i \u0111\u1eb7t m\u1eb7c \u0111\u1ecbnh tr\u01b0\u1edbc m\u1ed9t s\u1ed1 ti\u1ec1n boa theo \u00fd b\u1ea1n khi \u0111\u0103ng k\u00fd D\u1ecbch V\u1ee5. S\u1ed1 ti\u1ec1n n\u00e0y s\u1ebd t\u1ef1 \u0111\u1ed9ng \u0111\u01b0\u1ee3c c\u1ed9ng th\u00eam v\u00e0o Ph\u00ed Ng\u01b0\u1eddi D\u00f9ng sau khi Gi\u1ea3i Ph\u00e1p \u0111\u01b0\u1ee3c cung c\u1ea5p v\u00e0 \u0111\u01b0\u1ee3c chuy\u1ec3n cho Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba tr\u1eeb khi b\u1ea1n ch\u1ecdn thay \u0111\u1ed5i s\u1ed1 ti\u1ec1n ho\u1eb7c x\u00f3a ti\u1ec1n boa.<\/p><p>6.2.7. Grab c\u00f3 th\u1ec3 t\u1ea1m d\u1eebng x\u1eed l\u00fd b\u1ea5t k\u1ef3 giao d\u1ecbch n\u00e0o ho\u1eb7c v\u00f4 hi\u1ec7u h\u00f3a ho\u1eb7c h\u1ea1n ch\u1ebf vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n thanh to\u00e1n kh\u00f4ng d\u00f9ng ti\u1ec1n m\u1eb7t trong tr\u01b0\u1eddng h\u1ee3p c\u00f3 b\u1ea5t k\u1ef3 l\u1ed7i n\u00e0o trong giao d\u1ecbch d\u1eabn \u0111\u1ebfn vi\u1ec7c t\u1eeb ch\u1ed1i ho\u1eb7c b\u1ed3i ho\u00e0n t\u1eeb t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh ho\u1eb7c khi Grab m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd tin r\u1eb1ng c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n thanh to\u00e1n kh\u00f4ng d\u00f9ng ti\u1ec1n m\u1eb7t \u0111\u00e3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng cho m\u1ed9t giao d\u1ecbch c\u00f3 th\u1ec3 l\u00e0 l\u1eeba \u0111\u1ea3o, b\u1ea5t h\u1ee3p ph\u00e1p ho\u1eb7c li\u00ean quan \u0111\u1ebfn b\u1ea5t k\u1ef3 ho\u1ea1t \u0111\u1ed9ng t\u1ed9i ph\u1ea1m n\u00e0o ho\u1eb7c khi Grab m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd tin r\u1eb1ng b\u1ea1n vi ph\u1ea1m H\u1ee3p \u0110\u1ed3ng n\u00e0y.<\/p><p>6.2.8. B\u1ea1n \u0111\u1ed3ng \u00fd b\u1ea1n s\u1ebd h\u1ee3p t\u00e1c trong vi\u1ec7c s\u00e0ng l\u1ecdc t\u1ed9i ph\u1ea1m t\u00e0i ch\u00ednh khi c\u00f3 y\u00eau c\u1ea7u v\u00e0 h\u1ed7 tr\u1ee3 Grab trong vi\u1ec7c tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt \u00e1p d\u1ee5ng.<\/p><p>6.2.9. B\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m t\u1ef1 gi\u1ea3i quy\u1ebft c\u00e1c tranh ch\u1ea5p v\u1edbi \u0111\u01a1n v\u1ecb ph\u00e1t h\u00e0nh Th\u1ebb.<\/p><p><span style=\"font-weight: 400\">6.2.10. N\u1ebfu b\u1ea1n l\u00e0 Ng\u01b0\u1eddi D\u00f9ng N\u01b0\u1edbc Ngo\u00e0i, b\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng m\u1ed9t s\u1ed1 kho\u1ea3n ph\u00ed \u00e1p d\u1ee5ng (v\u00ed d\u1ee5: ph\u00ed n\u1ec1n t\u1ea3ng, ph\u00ed d\u1ecbch v\u1ee5, ph\u00ed \u0111\u01a1n h\u00e0ng nh\u1ecf, v.v) li\u00ean quan \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 t\u1ea1i Vi\u1ec7t Nam s\u1ebd \u0111\u01b0\u1ee3c thu b\u1edfi <\/span><span style=\"font-weight: 400\">Grabtaxi Holdings Pte Ltd cho vi\u1ec7c cung c\u1ea5p gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 d\u1ecbch v\u1ee5 xuy\u00ean bi\u00ean gi\u1edbi. C\u00f4ng ty TNHH Grab s\u1ebd h\u1ed7 tr\u1ee3 \u0111\u1ec3 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho b\u1ea1n thanh to\u00e1n c\u00e1c kho\u1ea3n ph\u00ed \u00e1p d\u1ee5ng \u0111\u00f3 cho Grabtaxi Holdings Pte Ltd. t\u00f9y t\u1eebng tr\u01b0\u1eddng h\u1ee3p.<\/span><\/p><p><strong>6.3. B\u1ea3o m\u1eadt th\u00f4ng tin thanh to\u00e1n tr\u00ean \u1ee8ng D\u1ee5ng c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng<\/strong><\/p><p>6.3.1 Grab thu th\u1eadp, x\u1eed l\u00fd v\u00e0 b\u1ea3o m\u1eadt th\u00f4ng tin thanh to\u00e1n c\u1ee7a b\u1ea1n theo Th\u00f4ng B\u00e1o B\u1ea3o M\u1eadt.<\/p><p>6.3.2 C\u00e1c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n kh\u00f4ng d\u00f9ng ti\u1ec1n m\u1eb7t tr\u00ean \u1ee8ng D\u1ee5ng \u0111\u01b0\u1ee3c cung c\u1ea5p th\u00f4ng qua (c\u00e1c) b\u00ean cung c\u1ea5p ph\u01b0\u01a1ng ti\u1ec7n thanh to\u00e1n. Ng\u01b0\u1eddi D\u00f9ng c\u00f3 quy\u1ec1n l\u1ef1a ch\u1ecdn c\u00e1c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n kh\u00f4ng ti\u1ec1n m\u1eb7t s\u1eb5n c\u00f3 tr\u00ean \u1ee8ng D\u1ee5ng ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a m\u00ecnh; b\u00ean cung c\u1ea5p ph\u01b0\u01a1ng ti\u1ec7n thanh to\u00e1n kh\u00f4ng d\u00f9ng ti\u1ec1n m\u1eb7t m\u00e0 Ng\u01b0\u1eddi D\u00f9ng l\u1ef1a ch\u1ecdn ch\u1ecbu tr\u00e1ch nhi\u1ec7m b\u1ea3o m\u1eadt d\u1eef li\u1ec7u thanh to\u00e1n c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng theo quy \u0111\u1ecbnh t\u1ea1i ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt d\u1eef li\u1ec7u c\u1ee7a m\u00ecnh v\u00e0 theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/p><p><strong>6.4.<\/strong> <span style=\"font-weight: 400\">B\u1eb1ng vi\u1ec7c s\u1eed d\u1ee5ng D\u1ecbch v\u1ee5 v\u00e0 \u1ee8ng D\u1ee5ng, B\u1ea1n \u0111\u1ed3ng th\u1eddi x\u00e1c nh\u1eadn \u0111\u1ed3ng \u00fd v\u00e0 ch\u1ea5p thu\u1eadn s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 trung gian thanh to\u00e1n do Moca cung c\u1ea5p \u0111\u1ec3 ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd c\u00e1c kho\u1ea3n thanh to\u00e1n kh\u00f4ng ti\u1ec1n m\u1eb7t c\u1ee7a B\u1ea1n ph\u00e1t sinh th\u00f4ng qua \u1ee8ng D\u1ee5ng, v\u00e0 cam k\u1ebft tu\u00e2n th\u1ee7 c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n li\u00ean quan \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 trung gian thanh to\u00e1n c\u1ee7a Moca \u0111\u01b0\u1ee3c \u0111\u0103ng t\u1ea3i v\u00e0 c\u1eadp nh\u1eadt tr\u00ean website <\/span><a href=\"https:\/\/www.moca.vn\/dieu-khoan-su-dung-vi.html\"><span style=\"font-weight: 400\">https:\/\/www.moca.vn\/dieu-khoan-su-dung-vi.html<\/span><\/a><span style=\"font-weight: 400\"> t\u1eebng th\u1eddi k\u1ef3. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng Grab v\u00e0 Moca c\u00f3 th\u1ec3 chia s\u1ebb c\u00e1c th\u00f4ng tin \u0111\u0103ng k\u00fd c\u1ee7a b\u1ea1n \u0111\u1ec3 th\u1ef1c hi\u1ec7n th\u1ee7 t\u1ee5c nh\u1eadn bi\u1ebft kh\u00e1ch h\u00e0ng.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-112563e elementor-widget elementor-widget-menu-anchor\" data-id=\"112563e\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a7\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a36494a elementor-widget elementor-widget-text-editor\" data-id=\"a36494a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>7. H\u1ee7y Cu\u1ed1c <\/strong><strong>\u0110\u1ed1i V\u1edbi Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba:<\/strong><\/p><p>7.1. Ng\u01b0\u1eddi D\u00f9ng d\u1ef1a v\u00e0o b\u1ea1n \u0111\u1ec3 giao h\u00e0ng ho\u1eb7c cung c\u1ea5p Gi\u1ea3i Ph\u00e1p. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng t\u1ef7 l\u1ec7 h\u1ee7y cu\u1ed1c cao v\u00e0\/ ho\u1eb7c th\u01b0\u1eddng xuy\u00ean ho\u1eb7c b\u1ecf qua c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7t ch\u1ed7 c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng s\u1ebd l\u00e0m gi\u1ea3m tr\u1ea3i nghi\u1ec7m c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng v\u00e0 \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c \u0111\u1ebfn uy t\u00edn v\u00e0 th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a Grab.<\/p><p>7.2. M\u1eb7c d\u00f9 b\u1ea1n c\u00f3 th\u1ec3 h\u1ee7y cu\u1ed1c, vi\u1ec7c h\u1ee7y ph\u1ea3i d\u1ef1a tr\u00ean nh\u1eefng l\u00fd do h\u1ee7y c\u00f3 th\u1ec3 ch\u1ea5p nh\u1eadn nh\u01b0 \u0111\u01b0\u1ee3c n\u00eau trong \u1ee8ng D\u1ee5ng. Grab b\u1ea3o l\u01b0u quy\u1ec1n s\u1eeda \u0111\u1ed5i c\u00e1c l\u00fd do h\u1ee7y c\u00f3 th\u1ec3 ch\u1ea5p nh\u1eadn v\u00e0o t\u1eebng th\u1eddi \u0111i\u1ec3m. Vi\u1ec7c h\u1ee7y cu\u1ed1c kh\u00f4ng d\u1ef1a tr\u00ean m\u1ed9t trong nh\u1eefng l\u00fd do c\u00f3 th\u1ec3 ch\u1ea5p nh\u1eadn ho\u1eb7c b\u1ecf qua m\u1ed9t y\u00eau c\u1ea7u \u0111\u1eb7t ch\u1ed7 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u00ednh \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh xem quy\u1ec1n truy c\u1eadp D\u1ecbch V\u1ee5 c\u1ee7a b\u1ea1n c\u00f3 b\u1ecb h\u1ea1n ch\u1ebf t\u1ea1m th\u1eddi kh\u00f4ng.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c13682e elementor-widget elementor-widget-menu-anchor\" data-id=\"c13682e\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a8\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bde207 elementor-widget elementor-widget-text-editor\" data-id=\"5bde207\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>8. Ch\u01b0\u01a1ng tr\u00ecnh Khuy\u1ebfn m\u1ea1i cho Ng\u01b0\u1eddi D\u00f9ng<\/strong><\/p><p>8.1. T\u00f9y v\u00e0o t\u1eebng th\u1eddi \u0111i\u1ec3m, Grab c\u00f3 th\u1ec3 ti\u1ebfn h\u00e0nh c\u00e1c chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb v\u00e0 khuy\u1ebfn m\u1ea1i \u0111\u1ec3 gi\u1edbi thi\u1ec7u tr\u00ean N\u1ec1n T\u1ea3ng c\u00e1c m\u00e3 gi\u1ea3m gi\u00e1, phi\u1ebfu gi\u1ea3m gi\u00e1, g\u00f3i h\u1ed9i vi\u00ean, ho\u1eb7c c\u00e1c h\u00ecnh th\u1ee9c khuy\u1ebfn m\u1ea1i kh\u00e1c (g\u1ecdi chung l\u00e0 \u201c<strong>M\u00e3 Gi\u1ea3m Gi\u00e1<\/strong>\u201d). T\u1eebng lo\u1ea1i M\u00e3 Gi\u1ea3m Gi\u00e1 s\u1ebd c\u00f3 th\u1eddi h\u1ea1n hi\u1ec7u l\u1ef1c, th\u1eddi h\u1ea1n \u00e1p d\u1ee5ng, gi\u1edbi h\u1ea1n s\u1eed d\u1ee5ng v\u00e0\/ho\u1eb7c t\u00ednh hi\u1ec7n h\u1eefu kh\u00e1c nhau. M\u00e3 Gi\u1ea3m Gi\u00e1 c\u00f3 th\u1ec3 s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng c\u00f9ng v\u1edbi c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i kh\u00e1c, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng thu\u1eadn t\u1eeb Grab. C\u00f3 th\u1ec3 c\u00f3 c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng b\u1ed5 sung \u0111\u1ed1i v\u1edbi c\u00e1c M\u00e3 Gi\u1ea3m Gi\u00e1 \u0111\u00f3. Tr\u1eeb khi \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh c\u1ee5 th\u1ec3 t\u1ea1i \u0111\u00e2y, M\u00e3 Gi\u1ea3m Gi\u00e1 s\u1ebd ch\u1ec9 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng tr\u00ean N\u1ec1n T\u1ea3ng, kh\u00f4ng \u0111\u01b0\u1ee3c chuy\u1ec3n nh\u01b0\u1ee3ng, trao \u0111\u1ed5i, ho\u00e0n l\u1ea1i ho\u1eb7c quy \u0111\u1ed5i th\u00e0nh ti\u1ec1n m\u1eb7t. Grab c\u00f3 to\u00e0n quy\u1ec1n thu h\u1ed3i, \u0111i\u1ec1u ch\u1ec9nh v\u00e0\/ho\u1eb7c thay th\u1ebf b\u1ea5t k\u1ef3 \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n n\u00e0o c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i, ch\u01b0\u01a1ng tr\u00ecnh g\u00f3i h\u1ed9i vi\u00ean v\u00e0o b\u1ea5t k\u1ef3 th\u1eddi \u0111i\u1ec3m n\u00e0o m\u00e0 kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o tr\u01b0\u1edbc. Grab c\u00f3 quy\u1ec1n h\u1ee7y b\u1ecf, t\u1ea1m d\u1eebng ho\u1eb7c tru\u1ea5t quy\u1ec1n tham gia v\u00e0o c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i ho\u1eb7c ch\u01b0\u01a1ng tr\u00ecnh g\u00f3i h\u1ed9i vi\u00ean m\u00e0 kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o tr\u01b0\u1edbc n\u1ebfu Grab c\u00f3 c\u01a1 s\u1edf cho r\u1eb1ng b\u1ea1n \u0111ang c\u00f3 h\u00e0nh vi vi ph\u1ea1m b\u1ea5t k\u1ef3 \u0111i\u1ec1u n\u00e0o c\u1ee7a b\u1ea3n \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng n\u00e0y.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c123da elementor-widget elementor-widget-menu-anchor\" data-id=\"4c123da\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a9\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1dc34e1 elementor-widget elementor-widget-text-editor\" data-id=\"1dc34e1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>9. \u0110\u00e1nh gi\u00e1 v\u00e0 X\u1ebfp h\u1ea1ng<\/strong><\/p><p>9.1. Ng\u01b0\u1eddi D\u00f9ng v\u00e0 Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ph\u00e9p \u0111\u00e1nh gi\u00e1 l\u1eabn nhau v\u1ec1 C\u00e1c Gi\u1ea3i Ph\u00e1p \u0111\u01b0\u1ee3c cung c\u1ea5p.<\/p><p>9.2. M\u1ecdi x\u1ebfp h\u1ea1ng s\u1ebd \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng \u0111\u0103ng nh\u1eadp v\u00e0o h\u1ec7 th\u1ed1ng Grab v\u00e0 Grab c\u00f3 th\u1ec3 ph\u00e2n t\u00edch t\u1ea5t c\u1ea3 c\u00e1c x\u1ebfp h\u1ea1ng nh\u1eadn \u0111\u01b0\u1ee3c.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4a3991 elementor-widget elementor-widget-menu-anchor\" data-id=\"b4a3991\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a11\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b22a49a elementor-widget elementor-widget-text-editor\" data-id=\"b22a49a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>10. Ph\u00ed s\u1eeda ch\u1eefa v\u00e0 v\u1ec7 sinh \u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi Ng\u01b0\u1eddi D\u00f9ng<\/strong><\/p><p>10.1. Trong tr\u01b0\u1eddng h\u1ee3p \u00e1p d\u1ee5ng, b\u1ea1n ph\u1ea3i ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 chi ph\u00ed s\u1eeda ch\u1eefa b\u1ea5t k\u1ef3 thi\u1ec7t h\u1ea1i ho\u1eb7c vi\u1ec7c l\u00e0m s\u1ea1ch c\u1ea7n thi\u1ebft \u0111\u1ed1i v\u1edbi Ph\u01b0\u01a1ng Ti\u1ec7n c\u1ee7a Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a vi\u1ec7c b\u1ea1n s\u1eed d\u1ee5ng sai D\u1ecbch V\u1ee5 ho\u1eb7c vi ph\u1ea1m \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng. Grab c\u00f3 th\u1ec3 thay m\u1eb7t cho Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thanh to\u00e1n c\u00e1c chi ph\u00ed h\u1ee3p l\u00fd cho vi\u1ec7c s\u1eeda ch\u1eefa ho\u1eb7c v\u1ec7 sinh \u0111\u00f3 th\u00f4ng qua ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh c\u1ee7a b\u1ea1n ho\u1eb7c y\u00eau c\u1ea7u thanh to\u00e1n b\u1eb1ng ti\u1ec1n m\u1eb7t t\u1eeb b\u1ea1n, trong tr\u01b0\u1eddng h\u1ee3p y\u00eau c\u1ea7u s\u1eeda ch\u1eefa ho\u1eb7c y\u00eau c\u1ea7u l\u00e0m s\u1ea1ch c\u1ee7a Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c minh b\u1edfi Grab.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b85aa77 elementor-widget elementor-widget-menu-anchor\" data-id=\"b85aa77\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a12\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52ab4ab elementor-widget elementor-widget-text-editor\" data-id=\"52ab4ab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>11. Quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7<\/strong><\/p><p><span style=\"font-weight: 400\">11.1 Grab v\u00e0 c\u00e1c b\u00ean c\u1ea5p ph\u00e9p c\u1ee7a Grab (t\u00f9y v\u00e0o ng\u1eef c\u1ea3nh) l\u00e0 b\u00ean s\u1edf h\u1eefu t\u1ea5t c\u1ea3 quy\u1ec1n, quy\u1ec1n s\u1edf h\u1eefu v\u00e0 l\u1ee3i \u00edch, bao g\u1ed3m t\u1ea5t c\u1ea3 c\u00e1c quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7 li\u00ean quan, trong v\u00e0 \u0111\u1ed1i v\u1edbi N\u1ec1n T\u1ea3ng v\u00e0 m\u1edf r\u1ed9ng h\u01a1n l\u00e0 D\u1ecbch V\u1ee5, c\u0169ng nh\u01b0 b\u1ea5t k\u1ef3 \u0111\u1ec1 xu\u1ea5t, \u00fd t\u01b0\u1edfng, y\u00eau c\u1ea7u c\u1ea3i ti\u1ebfn, ph\u1ea3n h\u1ed3i, khuy\u1ebfn ngh\u1ecb ho\u1eb7c th\u00f4ng tin n\u00e0o kh\u00e1c do b\u1ea1n ho\u1eb7c b\u1ea5t k\u1ef3 b\u00ean n\u00e0o kh\u00e1c cung c\u1ea5p li\u00ean quan \u0111\u1ebfn ch\u00fang. C\u00e1c \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng n\u00e0y kh\u00f4ng c\u1ea5u th\u00e0nh m\u1ed9t th\u1ecfa thu\u1eadn mua b\u00e1n v\u00e0 kh\u00f4ng chuy\u1ec3n giao cho b\u1ea1n b\u1ea5t k\u1ef3 quy\u1ec1n s\u1edf h\u1eefu n\u00e0o \u0111\u1ed1i v\u1edbi ho\u1eb7c li\u00ean quan \u0111\u1ebfn D\u1ecbch V\u1ee5 v\u00e0\/ho\u1eb7c N\u1ec1n T\u1ea3ng, ho\u1eb7c b\u1ea5t k\u1ef3 quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7 n\u00e0o thu\u1ed9c s\u1edf h\u1eefu c\u1ee7a Grab v\u00e0\/ho\u1eb7c c\u00e1c b\u00ean c\u1ea5p ph\u00e9p c\u1ee7a Grab. T\u00ean c\u1ee7a Grab, logo c\u1ee7a Grab, D\u1ecbch V\u1ee5, N\u1ec1n T\u1ea3ng v\u00e0 c\u00e1c logo c\u1ee7a b\u00ean th\u1ee9 ba c\u0169ng nh\u01b0 t\u00ean s\u1ea3n ph\u1ea9m li\u00ean quan \u0111\u1ebfn Ph\u1ea7n m\u1ec1m v\u00e0\/ho\u1eb7c N\u1ec1n T\u1ea3ng l\u00e0 c\u00e1c nh\u00e3n hi\u1ec7u th\u01b0\u01a1ng m\u1ea1i c\u1ee7a Grab ho\u1eb7c c\u1ee7a c\u00e1c b\u00ean th\u1ee9 ba, v\u00e0 kh\u00f4ng c\u00f3 quy\u1ec1n ho\u1eb7c gi\u1ea5y ph\u00e9p n\u00e0o \u0111\u01b0\u1ee3c c\u1ea5p \u0111\u1ec3 s\u1eed d\u1ee5ng ch\u00fang. \u0110\u1ec3 tr\u00e1nh hi\u1ec3u l\u1ea7m, thu\u1eadt ng\u1eef <\/span><b>\u201cN\u1ec1n T\u1ea3ng\u201d<\/b><span style=\"font-weight: 400\"> s\u1ebd bao g\u1ed3m to\u00e0n b\u1ed9 c\u00e1c th\u00e0nh ph\u1ea7n, quy tr\u00ecnh v\u00e0 thi\u1ebft k\u1ebf t\u01b0\u01a1ng \u1ee9ng c\u1ee7a n\u00f3.<\/span><\/p><p><span style=\"font-weight: 400\">11.2<\/span> <span style=\"font-weight: 400\">B\u1ea1n c\u00f3 th\u1ec3 g\u1eedi n\u1ed9i dung c\u1ee7a m\u00ecnh ho\u1eb7c c\u00f4ng khai n\u1ed9i dung c\u1ee7a m\u00ecnh th\u00f4ng qua ho\u1eb7c li\u00ean quan \u0111\u1ebfn m\u1ed9t s\u1ed1 t\u00ednh n\u0103ng nh\u1ea5t \u0111\u1ecbnh c\u1ee7a N\u1ec1n T\u1ea3ng. Tr\u1eeb khi c\u00f3 quy \u0111\u1ecbnh kh\u00e1c trong H\u1ee3p \u0110\u1ed3ng n\u00e0y, Grab kh\u00f4ng tuy\u00ean b\u1ed1 quy\u1ec1n s\u1edf h\u1eefu \u0111\u1ed1i v\u1edbi n\u1ed9i dung m\u00e0 b\u1ea1n cung c\u1ea5p cho ch\u00fang t\u00f4i. Khi b\u1ea1n t\u1ea3i l\u00ean ho\u1eb7c cung c\u1ea5p cho ch\u00fang t\u00f4i b\u1ea5t k\u1ef3 n\u1ed9i dung n\u00e0o \u0111\u01b0\u1ee3c b\u1ea3o v\u1ec7 b\u1edfi quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7, b\u1ea1n (a) c\u1ea5p cho Grab m\u1ed9t c\u00e1ch kh\u00f4ng h\u1ee7y ngang m\u1ed9t quy\u1ec1n v\u00e0 gi\u1ea5y ph\u00e9p kh\u00f4ng \u0111\u1ed9c quy\u1ec1n, kh\u00f4ng gi\u1edbi h\u1ea1n, v\u0129nh vi\u1ec5n, mi\u1ec5n ph\u00ed b\u1ea3n quy\u1ec1n v\u00e0 c\u00f3 hi\u1ec7u l\u1ef1c tr\u00ean to\u00e0n th\u1ebf gi\u1edbi \u0111\u1ec3 l\u01b0u tr\u1eef, s\u1eed d\u1ee5ng, t\u00e1i s\u1ea3n xu\u1ea5t, s\u1eeda \u0111\u1ed5i, ch\u1ec9nh s\u1eeda, \u0111i\u1ec1u ch\u1ec9nh, d\u1ecbch, t\u1ea1o c\u00e1c t\u00e1c ph\u1ea9m ph\u00e1i sinh t\u1eeb, xu\u1ea5t b\u1ea3n, bi\u1ec3u di\u1ec5n ho\u1eb7c hi\u1ec3n th\u1ecb c\u00f4ng khai, ph\u00e2n ph\u1ed1i, c\u1ea5p ph\u00e9p l\u1ea1i ho\u1eb7c cung c\u1ea5p theo c\u00e1ch kh\u00e1c cho ng\u01b0\u1eddi kh\u00e1c n\u1ed9i dung c\u1ee7a b\u1ea1n (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf t\u00ean v\u00e0\/ho\u1eb7c h\u00ecnh \u1ea3nh) tr\u00ean b\u1ea5t k\u1ef3 v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n, \u0111\u1ecbnh d\u1ea1ng v\u00e0 k\u00eanh (hi\u1ec7n c\u00f3 ho\u1eb7c s\u1ebd \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n sau n\u00e0y) cho b\u1ea5t k\u1ef3 m\u1ee5c \u0111\u00edch n\u00e0o; v\u00e0 (b) cam k\u1ebft r\u1eb1ng b\u1ea1n c\u00f3 quy\u1ec1n c\u1ea5p gi\u1ea5y ph\u00e9p \u0111\u00f3 cho ch\u00fang t\u00f4i v\u00e0 s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi n\u1ed9i dung b\u1ea1n \u0111\u00e3 cung c\u1ea5p c\u0169ng nh\u01b0 \u0111\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 c\u00e1c Ch\u00ednh s\u00e1ch c\u1ee7a Grab. \u0110\u1ec3 tr\u00e1nh hi\u1ec3u l\u1ea7m, b\u1ea1n c\u0169ng c\u1ea5p cho Grab quy\u1ec1n (m\u1eb7c d\u00f9 b\u1ea1n c\u00f4ng nh\u1eadn v\u00e0 \u0111\u1ed3ng \u00fd r\u1eb1ng Grab kh\u00f4ng b\u1eaft bu\u1ed9c ph\u1ea3i l\u00e0m nh\u01b0 v\u1eady) \u0111\u1ec3 s\u1eed d\u1ee5ng t\u00ean v\u00e0\/ho\u1eb7c h\u00ecnh \u1ea3nh c\u1ee7a b\u1ea1n li\u00ean quan \u0111\u1ebfn c\u00e1c t\u00e0i li\u1ec7u \u0111\u00e3 g\u1eedi v\u00e0 c\u00e1c th\u00f4ng tin kh\u00e1c c\u0169ng nh\u01b0 li\u00ean quan \u0111\u1ebfn t\u1ea5t c\u1ea3 c\u00e1c t\u00e0i li\u1ec7u qu\u1ea3ng c\u00e1o, ti\u1ebfp th\u1ecb v\u00e0 khuy\u1ebfn m\u00e3i c\u00f3 li\u00ean quan. N\u1ebfu b\u1ea1n ch\u1ecdn cung c\u1ea5p ph\u1ea3n h\u1ed3i cho ch\u00fang t\u00f4i, ch\u1eb3ng h\u1ea1n nh\u01b0 c\u00e1c \u0111\u1ec1 xu\u1ea5t \u0111\u1ec3 c\u1ea3i thi\u1ec7n d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i, ch\u00fang t\u00f4i c\u00f3 th\u1ec3 h\u00e0nh \u0111\u1ed9ng d\u1ef1a tr\u00ean ph\u1ea3n h\u1ed3i c\u1ee7a b\u1ea1n m\u00e0 kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5 n\u00e0o \u0111\u1ed1i v\u1edbi b\u1ea1n.<\/span><\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f47bcc3 elementor-widget elementor-widget-menu-anchor\" data-id=\"f47bcc3\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a13\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41dbafc elementor-widget elementor-widget-text-editor\" data-id=\"41dbafc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>12. Thu\u1ebf<\/strong><\/p><p>12.1. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng H\u1ee3p \u0110\u1ed3ng n\u00e0y ph\u1ea3i ch\u1ecbu t\u1ea5t c\u1ea3 c\u00e1c lo\u1ea1i thu\u1ebf, ph\u00ed, l\u1ec7 ph\u00ed v\u00e0\/ ho\u1eb7c chi ph\u00ed theo ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng theo th\u1eddi gian. B\u1ea1n ph\u1ea3i tu\u00e2n th\u1ee7 t\u1ea5t c\u1ea3 c\u00e1c lu\u1eadt hi\u1ec7n h\u00e0nh v\u00e0 th\u1ef1c hi\u1ec7n t\u1ea5t c\u1ea3 c\u00e1c b\u01b0\u1edbc c\u1ea7n thi\u1ebft \u0111\u1ec3 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n, h\u1ed7 tr\u1ee3 v\u00e0\/ ho\u1eb7c b\u1ea3o v\u1ec7 Grab trong vi\u1ec7c \u0111\u01b0\u1ee3c h\u01b0\u1edfng ho\u1eb7c x\u00e1c nh\u1eadn thu\u1ebf \u0111\u1ea7u v\u00e0o, ho\u00e0n c\u00e1c lo\u1ea1i thu\u1ebf \u0111\u00e3 thanh to\u00e1n ho\u1eb7c c\u00f3 th\u1ec3 ph\u1ea3i thanh to\u00e1n li\u00ean quan \u0111\u1ebfn D\u1ecbch V\u1ee5.<\/p><p>12.2. N\u1ebfu b\u1ea1n l\u00e0 Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba, b\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m \u0111\u00f3ng thu\u1ebf v\u00e0 c\u00e1c kho\u1ea3n \u0111\u00f3ng g\u00f3p theo lu\u1eadt \u0111\u1ecbnh \u0111\u1ed1i v\u1edbi c\u00e1c kho\u1ea3n ti\u1ec1n ph\u1ea3i tr\u1ea3 cho b\u1ea1n theo ho\u1eb7c li\u00ean quan \u0111\u1ebfn H\u1ee3p \u0110\u1ed3ng n\u00e0y.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8a1ee9 elementor-widget elementor-widget-menu-anchor\" data-id=\"f8a1ee9\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a14\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-826ff87 elementor-widget elementor-widget-text-editor\" data-id=\"826ff87\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>13. B\u1ea3o m\u1eadt<\/strong><\/p><p>13.1. B\u1ea1n ph\u1ea3i b\u1ea3o m\u1eadt t\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng tin v\u00e0 d\u1eef li\u1ec7u li\u00ean quan \u0111\u1ebfn Grab, c\u00e1c d\u1ecbch v\u1ee5, s\u1ea3n ph\u1ea9m, c\u00f4ng vi\u1ec7c kinh doanh, k\u1ebf ho\u1ea1ch ti\u1ebfp th\u1ecb v\u00e0 qu\u1ea3ng b\u00e1 ho\u1eb7c c\u00e1c ho\u1ea1t \u0111\u1ed9ng kh\u00e1c c\u1ee7a Grab v\u00e0 c\u00e1c c\u00f4ng ty li\u00ean k\u1ebft c\u1ee7a Grab \u0111\u01b0\u1ee3c ti\u1ebft l\u1ed9 cho b\u1ea1n b\u1edfi Grab ho\u1eb7c thay m\u1eb7t Grab (b\u1ea5t k\u1ec3 b\u1eb1ng l\u1eddi n\u00f3i hay b\u1eb1ng v\u0103n b\u1ea3n, tr\u01b0\u1edbc, t\u1ea1i ho\u1eb7c sau ng\u00e0y c\u1ee7a H\u1ee3p \u0110\u1ed3ng n\u00e0y) ho\u1eb7c \u0111\u00e3 \u0111\u01b0\u1ee3c b\u1ea1n thu th\u1eadp gi\u00e1n ti\u1ebfp hay tr\u1ef1c ti\u1ebfp, t\u1eeb Grab ho\u1eb7c b\u1ea5t k\u1ef3 c\u00e1c c\u00f4ng ty li\u00ean k\u1ebft n\u00e0o kh\u00e1c, ho\u1eb7c \u0111\u00e3 \u0111\u01b0\u1ee3c t\u1ea1o ra trong qu\u00e1 tr\u00ecnh giao k\u1ebft H\u1ee3p \u0110\u1ed3ng n\u00e0y. B\u1ea1n \u0111\u1ea3m b\u1ea3o th\u00eam r\u1eb1ng b\u1ea1n ch\u1ec9 s\u1eed d\u1ee5ng th\u00f4ng tin b\u00ed m\u1eadt \u0111\u00f3 \u0111\u1ec3 s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c ti\u1ebft l\u1ed9 th\u00f4ng tin \u0111\u00f3 cho b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o ho\u1eb7c s\u1eed d\u1ee5ng cho b\u1ea5t k\u1ef3 m\u1ee5c \u0111\u00edch n\u00e0o kh\u00e1c m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 \u0111\u1ed3ng \u00fd tr\u01b0\u1edbc b\u1eb1ng v\u0103n b\u1ea3n c\u1ee7a Grab.<\/p><p>13.2. Ngh\u0129a v\u1ee5 b\u1ea3o m\u1eadt n\u00eau tr\u00ean kh\u00f4ng \u00e1p d\u1ee5ng trong tr\u01b0\u1eddng h\u1ee3p b\u1ea1n c\u00f3 th\u1ec3 ch\u1ec9 ra r\u1eb1ng c\u00e1c th\u00f4ng tin li\u00ean quan:<\/p><p>13.2.1. \u0111\u00e3 thu\u1ed9c s\u1edf h\u1eefu c\u1ee7a b\u1ea1n v\u00e0o th\u1eddi \u0111i\u1ec3m ti\u1ebfp nh\u1eadn th\u00f4ng tin;<\/p><p>13.2.2. l\u00e0, ho\u1eb7c tr\u1edf th\u00e0nh trong t\u01b0\u01a1ng lai, th\u00f4ng tin ph\u1ed5 c\u1eadp m\u00e0 kh\u00f4ng ph\u1ea3i do l\u1ed7i ho\u1eb7c sai s\u00f3t c\u1ee7a b\u1ea1n;<\/p><p>13.2.3. \u0111\u00e3 \u0111\u01b0\u1ee3c ti\u1ebfp nh\u1eadn t\u1eeb m\u1ed9t b\u00ean th\u1ee9 ba c\u00f3 quy\u1ec1n ti\u1ebft l\u1ed9 ch\u00fang; ho\u1eb7c<\/p><p>13.2.4. ph\u1ea3i ti\u1ebft l\u1ed9 theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-588f8c4 elementor-widget elementor-widget-menu-anchor\" data-id=\"588f8c4\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a15\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-030cffb elementor-widget elementor-widget-text-editor\" data-id=\"030cffb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>14. Ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/strong><\/p><p>14.1. Grab thu th\u1eadp v\u00e0 x\u1eed l\u00fd D\u1eef Li\u1ec7u C\u00e1 Nh\u00e2n c\u1ee7a b\u1ea1n theo Th\u00f4ng B\u00e1o B\u1ea3o M\u1eadt. Th\u00f4ng B\u00e1o B\u1ea3o M\u1eadt \u00e1p d\u1ee5ng cho t\u1ea5t c\u1ea3 c\u00e1c D\u1ecbch V\u1ee5 c\u1ee7a Grab v\u00e0 c\u00e1c \u0111i\u1ec1u kho\u1ea3n c\u1ee7a n\u00f3 t\u1ea1o th\u00e0nh m\u1ed9t ph\u1ea7n c\u1ee7a H\u1ee3p \u0110\u1ed3ng b\u1eb1ng c\u00e1ch tham chi\u1ebfu \u0111\u1ebfn n\u00f3.<\/p><p>14.2. N\u1ebfu \u00e1p d\u1ee5ng, b\u1ea1n \u0111\u1ed3ng \u00fd v\u00e0 ch\u1ea5p thu\u1eadn cho Grab, c\u00e1c c\u00f4ng ty con v\u00e0 b\u1ea5t k\u1ef3 c\u00f4ng ty li\u00ean k\u1ebft n\u00e0o c\u1ee7a Grab thu th\u1eadp, s\u1eed d\u1ee5ng, x\u1eed l\u00fd v\u00e0 ti\u1ebft l\u1ed9 D\u1eef Li\u1ec7u C\u00e1 Nh\u00e2n nh\u01b0 \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 th\u00eam trong Th\u00f4ng B\u00e1o B\u1ea3o M\u1eadt<\/p><p>14.3. B\u1ea1n th\u1eeba nh\u1eadn r\u1eb1ng Grab c\u00f3 th\u1ec3 ti\u1ebft l\u1ed9 D\u1eef Li\u1ec7u C\u00e1 Nh\u00e2n c\u1ee7a c\u00e1c c\u00e1 nh\u00e2n kh\u00e1c cho b\u1ea1n trong qu\u00e1 tr\u00ecnh b\u1ea1n s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 c\u1ee7a Grab. B\u1ea1n cam \u0111oan v\u00e0 b\u1ea3o \u0111\u1ea3m r\u1eb1ng b\u1ea1n s\u1ebd ch\u1ec9 s\u1eed d\u1ee5ng d\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u00f3 cho m\u1ee5c \u0111\u00edch m\u00e0 Grab \u0111\u00e3 ti\u1ebft l\u1ed9 cho b\u1ea1n v\u00e0 kh\u00f4ng cho b\u1ea5t k\u1ef3 m\u1ee5c \u0111\u00edch tr\u00e1i ph\u00e9p n\u00e0o kh\u00e1c.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f94ccd4 elementor-widget elementor-widget-menu-anchor\" data-id=\"f94ccd4\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a16\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-163ed9d elementor-widget elementor-widget-text-editor\" data-id=\"163ed9d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>15. T\u01b0\u01a1ng t\u00e1c v\u1edbi b\u00ean th\u1ee9 ba<\/strong><\/p><p>15.1. <span style=\"font-weight: 400\">B\u1ea1n x\u00e1c nh\u1eadn r\u1eb1ng \u1ee8ng D\u1ee5ng \u0111\u00e3 s\u1eed d\u1ee5ng d\u1eef li\u1ec7u t\u1eeb Ngu\u1ed3n D\u1eef Li\u1ec7u \u0111\u01b0\u1ee3c li\u1ec7t k\u00ea trong Ph\u1ea7n B &#8211; C\u00e1c \u0111i\u1ec1u kho\u1ea3n b\u1ed5 sung.<\/span><\/p><p>15.2 Trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5, b\u1ea1n c\u00f3 th\u1ec3 trao \u0111\u1ed5i th\u01b0 t\u1eeb ho\u1eb7c giao d\u1ecbch v\u1edbi c\u00e1c b\u00ean th\u1ee9 ba hi\u1ec3n th\u1ecb ho\u1eb7c cung c\u1ea5p h\u00e0ng h\u00f3a v\u00e0\/ho\u1eb7c d\u1ecbch c\u1ee7a h\u1ecd th\u00f4ng qua N\u1ec1n T\u1ea3ng ho\u1eb7c \u1ee8ng D\u1ee5ng. Grab v\u00e0 b\u1ea5t k\u1ef3 c\u00f4ng ty li\u00ean k\u1ebft n\u00e0o c\u1ee7a Grab kh\u00f4ng x\u00e1c nh\u1eadn b\u1ea5t k\u1ef3 \u1ee9ng d\u1ee5ng ho\u1eb7c trang web n\u00e0o tr\u00ean Internet \u0111\u01b0\u1ee3c li\u00ean k\u1ebft th\u00f4ng qua N\u1ec1n T\u1ea3ng ho\u1eb7c \u1ee8ng D\u1ee5ng, v\u00e0 trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p, Grab v\u00e0 c\u00e1c c\u00f4ng ty li\u00ean k\u1ebft c\u1ee7a Grab s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho b\u1ea5t k\u1ef3 n\u1ed9i dung, s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 ho\u1eb7c t\u00e0i li\u1ec7u n\u00e0o kh\u00e1c tr\u00ean ho\u1eb7c c\u00f3 s\u1eb5n t\u1eeb c\u00e1c trang web ho\u1eb7c nh\u00e0 cung c\u1ea5p b\u00ean th\u1ee9 ba \u0111\u00f3. M\u1ed9t s\u1ed1 nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n, h\u00e0ng h\u00f3a v\u00e0\/ ho\u1eb7c d\u1ecbch v\u1ee5 nh\u1ea5t \u0111\u1ecbnh c\u00f3 th\u1ec3 y\u00eau c\u1ea7u b\u1ea1n \u0111\u1ed3ng \u00fd v\u1edbi c\u00e1c \u0111i\u1ec1u kho\u1ea3n s\u1eed d\u1ee5ng v\u00e0 ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt b\u1ed5 sung ho\u1eb7c kh\u00e1c bi\u1ec7t tr\u01b0\u1edbc khi b\u1ea1n s\u1eed d\u1ee5ng ho\u1eb7c ti\u1ebfp c\u1eadn c\u00e1c h\u00e0ng h\u00f3a ho\u1eb7c d\u1ecbch v\u1ee5, Grab kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t b\u00ean tham gia v\u00e0 t\u1eeb ch\u1ed1i m\u1ecdi tr\u00e1ch nhi\u1ec7m v\u00e0\/ ho\u1eb7c ngh\u0129a v\u1ee5 ph\u00e1p l\u00fd ph\u00e1t sinh t\u1eeb c\u00e1c th\u1ecfa thu\u1eadn gi\u1eefa b\u1ea1n v\u00e0 c\u00e1c nh\u00e0 cung c\u1ea5p b\u00ean th\u1ee9 ba. B\u1ea1n th\u1eeba nh\u1eadn r\u1eb1ng c\u00e1c \u0110i\u1ec1u kho\u1ea3n s\u1eed d\u1ee5ng v\u00e0 ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt b\u1ed5 sung ho\u1eb7c kh\u00e1c bi\u1ec7t nh\u01b0 v\u1eady c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi vi\u1ec7c b\u1ea1n s\u1eed d\u1ee5ng c\u00e1c d\u1ecbch v\u1ee5 c\u1ee7a b\u00ean th\u1ee9 ba \u0111\u00f3. Grab kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 th\u00f4ng tin n\u00e0o b\u1ea1n cung c\u1ea5p ho\u1eb7c \u1ee7y quy\u1ec1n cho ch\u00fang t\u00f4i cung c\u1ea5p cho b\u00ean th\u1ee9 ba ho\u1eb7c \u0111\u1ed1i v\u1edbi vi\u1ec7c thu th\u1eadp, s\u1eed d\u1ee5ng, ti\u1ebft l\u1ed9 c\u00e1c th\u00f4ng tin \u0111\u00f3 c\u1ee7a b\u00ean th\u1ee9 ba.<\/p><p>15.3. Grab c\u00f3 th\u1ec3 d\u1ef1a v\u00e0o qu\u1ea3ng c\u00e1o v\u00e0 ti\u1ebfp th\u1ecb c\u1ee7a b\u00ean th\u1ee9 ba \u0111\u01b0\u1ee3c cung c\u1ea5p th\u00f4ng qua D\u1ecbch V\u1ee5 v\u00e0 c\u00e1c c\u01a1 ch\u1ebf kh\u00e1c \u0111\u1ec3 ph\u1ee5 tr\u1ee3 cho D\u1ecbch V\u1ee5 v\u00e0\/ ho\u1eb7c \u0111\u1ec3 t\u0103ng doanh thu. B\u1eb1ng c\u00e1ch c\u00e0i \u0111\u1eb7t v\u00e0 s\u1eed d\u1ee5ng \u1ee8ng D\u1ee5ng, b\u1ea1n \u0111\u1ed3ng \u00fd nh\u1eadn c\u00e1c qu\u1ea3ng c\u00e1o v\u00e0 ti\u1ebfp th\u1ecb nh\u01b0 v\u1eady. N\u1ebfu b\u1ea1n kh\u00f4ng mu\u1ed1n nh\u1eadn qu\u1ea3ng c\u00e1o v\u00e0 ti\u1ebfp th\u1ecb n\u00f3i tr\u00ean, b\u1ea1n c\u00f3 th\u1ec3 v\u00e0o m\u1ee5c c\u00e0i \u0111\u1eb7t tr\u00ean \u1ee8ng D\u1ee5ng v\u00e0 t\u1eaft ch\u1ebf \u0111\u1ed9 nh\u1eadn qu\u1ea3ng c\u00e1o ho\u1eb7c vui l\u00f2ng tham kh\u1ea3o Th\u00f4ng B\u00e1o B\u1ea3o M\u1eadt c\u1ee7a ch\u00fang t\u00f4i \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn h\u1ee7y \u0111\u0103ng k\u00fd ho\u1eb7c c\u1eadp nh\u1eadt c\u00e0i \u0111\u1eb7t quy\u1ec1n ri\u00eang t\u01b0 c\u1ee7a b\u1ea1n. B\u1ea1n \u0111\u1ed3ng \u00fd v\u00e0 cho ph\u00e9p Grab bi\u00ean d\u1ecbch v\u00e0 ti\u1ebft l\u1ed9 th\u00f4ng tin li\u00ean quan \u0111\u1ebfn b\u1ea1n v\u00e0 vi\u1ec7c b\u1ea1n s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 tr\u00ean c\u01a1 s\u1edf \u1ea9n danh nh\u01b0 m\u1ed9t ph\u1ea7n c\u1ee7a h\u1ed3 s\u01a1 kh\u00e1ch h\u00e0ng ho\u1eb7c b\u00e1o c\u00e1o ho\u1eb7c ph\u00e2n t\u00edch t\u01b0\u01a1ng t\u1ef1. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m th\u1ef1c hi\u1ec7n m\u1ecdi bi\u1ec7n ph\u00e1p ph\u00f2ng ng\u1eeba trong m\u1ecdi h\u00e0nh \u0111\u1ed9ng v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o m\u00e0 b\u1ea1n t\u01b0\u01a1ng t\u00e1c th\u00f4ng qua D\u1ecbch V\u1ee5 v\u00e0\/ ho\u1eb7c t\u00e0i li\u1ec7u qu\u1ea3ng c\u00e1o ho\u1eb7c ti\u1ebfp th\u1ecb do b\u00ean th\u1ee9 ba cung c\u1ea5p th\u00f4ng qua D\u1ecbch V\u1ee5<\/p><p>15.4. Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 bao g\u1ed3m c\u00e1c si\u00eau li\u00ean k\u1ebft \u0111\u1ebfn c\u00e1c trang web ho\u1eb7c n\u1ed9i dung kh\u00e1c tr\u00ean Internet \u0111\u01b0\u1ee3c s\u1edf h\u1eefu ho\u1eb7c v\u1eadn h\u00e0nh b\u1edfi c\u00e1c b\u00ean th\u1ee9 ba (&#8220;<strong>Li\u00ean K\u1ebft C\u1ee7a B\u00ean Th\u1ee9 Ba<\/strong>&#8220;). Li\u00ean K\u1ebft C\u1ee7a B\u00ean Th\u1ee9 Ba kh\u00f4ng thu\u1ed9c quy\u1ec1n ki\u1ec3m so\u00e1t c\u1ee7a ch\u00fang t\u00f4i v\u00e0 ch\u00fang t\u00f4i kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho b\u1ea5t k\u1ef3 l\u1ed7i, thi\u1ebfu s\u00f3t, ch\u1eadm tr\u1ec5, ph\u1ec9 b\u00e1ng, b\u00f4i nh\u1ecd, n\u00f3i x\u1ea5u, khi\u00eau d\u00e2m, th\u00f4 t\u1ee5c, kh\u00f4ng ch\u00ednh x\u00e1c ho\u1eb7c b\u1ea5t k\u1ef3 t\u00e0i li\u1ec7u ph\u1ea3n c\u1ea3m n\u00e0o c\u00f3 trong n\u1ed9i dung ho\u1eb7c l\u00e0 h\u1eadu qu\u1ea3 c\u1ee7a vi\u1ec7c truy c\u1eadp, b\u1ea5t k\u1ef3 trang web li\u00ean k\u1ebft n\u00e0o. Si\u00eau li\u00ean k\u1ebft \u0111\u1ebfn b\u1ea5t k\u1ef3 trang web ho\u1eb7c n\u1ed9i dung n\u00e0o kh\u00e1c kh\u00f4ng ph\u1ea3i l\u00e0 s\u1ef1 ch\u1ee9ng th\u1ef1c ho\u1eb7c x\u00e1c minh c\u00e1c trang web ho\u1eb7c n\u1ed9i dung \u0111\u00f3 v\u00e0 b\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea1n ho\u00e0n to\u00e0n ch\u1ecbu r\u1ee7i ro trong vi\u1ec7c truy c\u1eadp ho\u1eb7c s\u1eed d\u1ee5ng c\u00e1c trang web ho\u1eb7c n\u1ed9i dung \u0111\u01b0\u1ee3c li\u00ean k\u1ebft \u0111\u00f3<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7825752 elementor-widget elementor-widget-menu-anchor\" data-id=\"7825752\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a17\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6311cc1 elementor-widget elementor-widget-text-editor\" data-id=\"6311cc1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>16. B\u1ed3i Th\u01b0\u1eddng<\/strong><\/p><p>16.1. B\u1eb1ng vi\u1ec7c \u0111\u1ed3ng \u00fd v\u1edbi \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng khi s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5, b\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea1n s\u1ebd b\u1ed3i th\u01b0\u1eddng v\u00e0 gi\u1eef Grab, c\u00e1c b\u00ean c\u1ea5p li-x\u0103ng c\u1ee7a Grab v\u00e0 c\u00e1c chi nh\u00e1nh, c\u00e1n b\u1ed9, gi\u00e1m \u0111\u1ed1c, th\u00e0nh vi\u00ean, nh\u00e2n vi\u00ean, lu\u1eadt s\u01b0 v\u00e0 \u0111\u1ea1i l\u00fd c\u1ee7a b\u00ean \u0111\u00f3 kh\u00f4ng b\u1ecb t\u1ed5n h\u1ea1i v\u00e0 ch\u1ed1ng l\u1ea1i m\u1ecdi khi\u1ebfu n\u1ea1i, chi ph\u00ed, thi\u1ec7t h\u1ea1i, t\u1ed5n th\u1ea5t, tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd v\u00e0 ph\u00ed kh\u00e1c (bao g\u1ed3m ph\u00ed lu\u1eadt s\u01b0 v\u00e0 chi ph\u00ed v\u00e0\/ ho\u1eb7c h\u00e0nh \u0111\u1ed9ng ph\u00e1p l\u00fd) ph\u00e1t sinh t\u1eeb ho\u1eb7c li\u00ean quan \u0111\u1ebfn: (a) vi\u1ec7c b\u1ea1n s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5, N\u1ec1n T\u1ea3ng, Ph\u1ea7n M\u1ec1m v\u00e0\/ ho\u1eb7c \u1ee8ng D\u1ee5ng trong giao d\u1ecbch v\u1edbi Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba ho\u1eb7c Ng\u01b0\u1eddi D\u00f9ng (t\u00f9y t\u1eebng tr\u01b0\u1eddng h\u1ee3p), th\u01b0\u01a1ng nh\u00e2n, nh\u00e0 cung c\u1ea5p, \u0111\u1ed1i t\u00e1c, nh\u00e0 qu\u1ea3ng c\u00e1o v\u00e0\/ ho\u1eb7c nh\u00e0 t\u00e0i tr\u1ee3 b\u00ean th\u1ee9 ba, ho\u1eb7c (b) vi ph\u1ea1m c\u1ee7a b\u1ea1n \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng n\u00e0o ho\u1eb7c b\u1ea5t k\u1ef3 lu\u1eadt ho\u1eb7c quy \u0111\u1ecbnh hi\u1ec7n h\u00e0nh n\u00e0o, cho d\u00f9 c\u00f3 ho\u1eb7c kh\u00f4ng \u0111\u01b0\u1ee3c tham chi\u1ebfu \u1edf \u0111\u00e2y, ho\u1eb7c (c) vi ph\u1ea1m c\u1ee7a b\u1ea1n \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 quy\u1ec1n n\u00e0o c\u1ee7a b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o, bao g\u1ed3m Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba ho\u1eb7c Ng\u01b0\u1eddi D\u00f9ng \u0111\u01b0\u1ee3c s\u1eafp x\u1ebfp th\u00f4ng qua D\u1ecbch V\u1ee5, ho\u1eb7c (d) vi\u1ec7c b\u1ea1n s\u1eed d\u1ee5ng ho\u1eb7c s\u1eed d\u1ee5ng sai D\u1ecbch V\u1ee5, N\u1ec1n T\u1ea3ng, Ph\u1ea7n M\u1ec1m v\u00e0\/ ho\u1eb7c \u1ee8ng D\u1ee5ng; (e) khi \u00e1p d\u1ee5ng quy\u1ec1n s\u1edf h\u1eefu, s\u1eed d\u1ee5ng ho\u1eb7c v\u1eadn h\u00e0nh c\u1ee7a b\u1ea1n \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 Ph\u01b0\u01a1ng Ti\u1ec7n n\u00e0o, bao g\u1ed3m vi\u1ec7c cung c\u1ea5p C\u00e1c Gi\u1ea3i Ph\u00e1p cho Ng\u01b0\u1eddi D\u00f9ng th\u00f4ng qua D\u1ecbch V\u1ee5 n\u1ebfu c\u00f3. <span style=\"font-weight: 400\">\u0110\u1ec3 l\u00e0m r\u00f5, vi\u1ec7c x\u00e1c \u0111\u1ecbnh thi\u1ec7t h\u1ea1i v\u00e0 m\u1ee9c b\u1ed3i th\u01b0\u1eddng s\u1ebd c\u0103n c\u1ee9 v\u00e0o c\u00e1c quy \u0111\u1ecbnh v\u00e0 nguy\u00ean t\u1eafc c\u1ee7a B\u1ed9 lu\u1eadt D\u00e2n s\u1ef1 hi\u1ec7n h\u00e0nh.<\/span><\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd6a614 elementor-widget elementor-widget-menu-anchor\" data-id=\"bd6a614\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a18\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68639d6 elementor-widget elementor-widget-text-editor\" data-id=\"68639d6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>17. Mi\u1ec5n tr\u1eeb tr\u00e1ch nhi\u1ec7m<\/strong><\/p><p>Grab kh\u00f4ng tuy\u00ean b\u1ed1 hay b\u1ea3o \u0111\u1ea3m d\u01b0\u1edbi b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c n\u00e0o, m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng hay ng\u1ee5 \u00fd, v\u1ec1 C\u00e1c Gi\u1ea3i Ph\u00e1p \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1edfi Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba ho\u1eb7c b\u1ea5t k\u1ef3 Gi\u1ea3i Ph\u00e1p n\u00e0o \u0111\u01b0\u1ee3c mua th\u00f4ng qua vi\u1ec7c s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea1n s\u1ebd ch\u1ecbu m\u1ecdi r\u1ee7i ro ph\u00e1t sinh t\u1eeb vi\u1ec7c b\u1ea1n s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 v\u00e0 C\u00e1c Gi\u1ea3i Ph\u00e1p do Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba cung c\u1ea5p v\u00e0 s\u1ebd kh\u00f4ng c\u00f3 quy\u1ec1n truy \u0111\u00f2i Grab<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe6dc05 elementor-widget elementor-widget-menu-anchor\" data-id=\"fe6dc05\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a19\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f00e75 elementor-widget elementor-widget-text-editor\" data-id=\"3f00e75\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>18. Ch\u1eadm tr\u1ec5 do Internet<\/strong><\/p><p><span style=\"font-weight: 400\">D\u1ecaCH V\u1ee4, N\u1ec0N T\u1ea2NG, \u1ee8NG D\u1ee4NG V\u00c0\/HO\u1eb6C PH\u1ea6N M\u1ec0M C\u00d3 TH\u1ec2 C\u00d3 NH\u1eeeNG H\u1ea0N CH\u1ebe, CH\u1eacM TR\u1ec4, V\u00c0 C\u00c1C V\u1ea4N \u0110\u1ec0 KH\u00c1C XU\u1ea4T PH\u00c1T T\u1eea VI\u1ec6C S\u1eec D\u1ee4NG INTERNET V\u00c0 TH\u00d4NG TIN LI\u00caN L\u1ea0C THEO PH\u01af\u01a0NG TH\u1ee8C \u0110I\u1ec6N T\u1eec BAO G\u1ed2M VI\u1ec6C THI\u1ebeT B\u1eca B\u1ea0N S\u1eec D\u1ee4NG HO\u1eb6C NH\u00c0 CUNG C\u1ea4P D\u1ecaCH V\u1ee4 V\u1eacN CHUY\u1ec2N B\u00caN TH\u1ee8 BA S\u1eec D\u1ee4NG B\u1eca L\u1ed6I, KH\u00d4NG C\u00d3 K\u1ebeT N\u1ed0I, N\u1eb0M NGO\u00c0I V\u00d2NG PH\u1ee6 S\u00d3NG, B\u1eca T\u1eaeT NGU\u1ed2N HO\u1eb6C KH\u00d4NG HO\u1ea0T \u0110\u1ed8NG. GRAB KH\u00d4NG CH\u1ecaU TR\u00c1CH NHI\u1ec6M \u0110\u1ed0I V\u1edaI B\u1ea4T K\u1ef2 S\u1ef0 TR\u00cc HO\u00c3N, GIAO H\u00c0NG TH\u1ea4T B\u1ea0I, THI\u1ec6T H\u1ea0I HO\u1eb6C T\u1ed4N TH\u1ea4T DO C\u00c1C S\u1ef0 KI\u1ec6N N\u00caU TR\u00caN G\u00c2Y RA. B\u1ea1n ho\u00e0n to\u00e0n ch\u1ecbu tr\u00e1ch nhi\u1ec7m vi\u1ec7c t\u1ef1 m\u00ecnh mua v\u00e0 thanh to\u00e1n cho c\u00e1c k\u1ebft n\u1ed1i internet c\u1ea7n thi\u1ebft \u0111\u1ec3 s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5, Gi\u1ea3i Ph\u00e1p, N\u1ec1n T\u1ea3ng v\u00e0 b\u1ea5t k\u1ef3 chi ph\u00ed li\u00ean quan n\u00e0o (ch\u1eb3ng h\u1ea1n nh\u01b0 ph\u00ed d\u1eef li\u1ec7u di \u0111\u1ed9ng) ph\u00e1t sinh t\u1eeb vi\u1ec7c b\u1ea1n s\u1eed d\u1ee5ng c\u00e1c d\u1ecbch v\u1ee5 \u0111\u00f3.<\/span><\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0033138 elementor-widget elementor-widget-menu-anchor\" data-id=\"0033138\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a20\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f0ebe0 elementor-widget elementor-widget-text-editor\" data-id=\"3f0ebe0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>19. Gi\u1edbi h\u1ea1n tr\u00e1ch nhi\u1ec7m<\/strong><\/p><p>19.1. TR\u1eea KHI C\u00d3 QUY \u0110\u1ecaNH KH\u00c1C, V\u00c0 TRONG PH\u1ea0M VI T\u1ed0I \u0110A \u0110\u01af\u1ee2C PH\u00c1P LU\u1eacT CHO PH\u00c9P, B\u1ea4T K\u1ef2 KHI\u1ebeU N\u1ea0I N\u00c0O C\u1ee6A B\u1ea0N CH\u1ed0NG L\u1ea0I GRAB S\u1ebc B\u1eca GI\u1edaI H\u1ea0N \u1ede T\u1ed4NG S\u1ed0 TI\u1ec0N M\u00c0 B\u1ea0N \u0110\u00c3 TH\u1ef0C T\u1ebe CHI TR\u1ea2 V\u00c0\/HO\u1eb6C K\u1ec2 T\u1eea KHI B\u1ea0N S\u1eec D\u1ee4NG D\u1ecaCH V\u1ee4 TRONG SU\u1ed0T S\u1ef0 KI\u1ec6N L\u00c0M PH\u00c1T SINH KHI\u1ebeU N\u1ea0I \u0110\u00d3. GRAB V\u00c0\/HO\u1eb6C C\u00c1C B\u00caN C\u1ea4P LI-X\u0102NG C\u1ee6A GRAB KH\u00d4NG CH\u1ecaU TR\u00c1CH NHI\u1ec6M \u0110\u1ed0I V\u1edaI B\u1ea4T K\u1ef2 T\u1ed4N TH\u1ea4T, THI\u1ec6T H\u1ea0I HO\u1eb6C TH\u01af\u01a0NG T\u00cdCH PH\u00c1T SINH B\u1edeI HO\u1eb6C G\u00c2Y RA CHO B\u1ea0N HO\u1eb6C B\u1ea4T K\u1ef2 NG\u01af\u1edcI N\u00c0O \u0110\u01af\u1ee2C B\u1ea0N \u0110\u1eb6T D\u1ecaCH V\u1ee4 GI\u00daP, BAO G\u1ed2M NH\u01afNG KH\u00d4NG GI\u1edaI H\u1ea0N \u1ede:<\/p><p>19.1.1.T\u1ed4N TH\u1ea4T, THI\u1ec6T H\u1ea0I HO\u1eb6C TH\u01af\u01a0NG T\u00cdCH PH\u00c1T SINH T\u1eea HO\u1eb6C B\u1eb0NG C\u00c1CH KH\u00c1C LI\u00caN QUAN \u0110\u1ebeN D\u1ecaCH V\u1ee4, N\u1ec0N T\u1ea2NG, \u1ee8NG D\u1ee4NG V\u00c0\/HO\u1eb6C PH\u1ea6N M\u1ec0M;<\/p><p>19.1.2.VI\u1ec6C S\u1eec D\u1ee4NG HO\u1eb6C KH\u00d4NG C\u00d3 KH\u1ea2 N\u0102NG S\u1eec D\u1ee4NG D\u1ecaCH V\u1ee4, N\u1ec0N T\u1ea2NG, \u1ee8NG D\u1ee4NG V\u00c0\/HO\u1eb6C PH\u1ea6N M\u1ec0M;<\/p><p>19.1.3.B\u1ea4T K\u1ef2 S\u1ef0 T\u00cdN NHI\u1ec6M N\u00c0O C\u1ee6A B\u1ea0N \u0110\u1ed0I V\u1edaI S\u1ef0 HO\u00c0N CH\u1ec8NH, CH\u00cdNH X\u00c1C V\u00c0 T\u1ed2N T\u1ea0I C\u1ee6A B\u1ea4T K\u1ef2 QU\u1ea2NG C\u00c1O N\u00c0O; HO\u1eb6C<\/p><p>19.1.4.L\u00c0 K\u1ebeT QU\u1ea2 C\u1ee6A B\u1ea4T K\u1ef2 M\u1ed0I QUAN H\u1ec6 HO\u1eb6C GIAO D\u1ecaCH N\u00c0O GI\u1eeeA B\u1ea0N V\u00c0 B\u1ea4T K\u1ef2 NH\u00c0 CUNG C\u1ea4P B\u00caN TH\u1ee8 BA, TH\u01af\u01a0NG NH\u00c2N, NH\u00c0 QU\u1ea2NG C\u00c1O HO\u1eb6C NH\u00c0 T\u00c0I TR\u1ee2 C\u00d3 QU\u1ea2NG C\u00c1O XU\u1ea4T HI\u1ec6N TR\u00caN TRANG WEB HO\u1eb6C \u0110\u01af\u1ee2C CH\u1ec8 D\u1eaaN \u0110\u1ebeN B\u1edeI D\u1ecaCH V\u1ee4, \u1ee8NG D\u1ee4NG V\u00c0\/HO\u1eb6C PH\u1ea6N M\u1ec0M NGAY C\u1ea2 KHI GRAB V\u00c0\/HO\u1eb6C C\u00c1C B\u00caN C\u1ea4P LI-X\u0102NG C\u1ee6A GRAB \u0110\u00c3 T\u01af V\u1ea4N TR\u01af\u1edaC \u0110\u00d3 V\u1ec0 KH\u1ea2 N\u0102NG X\u1ea2Y RA C\u00c1C THI\u1ec6T H\u1ea0I.<\/p><\/div><p>19.1.5. GRAB S\u1ebc Y\u00caU C\u1ea6U C\u00c1C NH\u00c0 CUNG C\u1ea4P B\u00caN TH\u1ee8 BA CUNG C\u1ea4P \u0110\u1ea6Y \u0110\u1ee6 TH\u00d4NG TIN THEO QUY \u0110\u1ecaNH KHI THAM GIA CUNG C\u1ea4P D\u1ecaCH V\u1ee4 TR\u00caN N\u1ec0N T\u1ea2NG V\u00c0\/HO\u1eb6C \u1ee8NG D\u1ee4NG GRAB. \u0110\u1ec2 TR\u00c1NH NH\u1ea6M L\u1eaaN, GRAB KH\u00d4NG V\u00c0 S\u1ebc KH\u00d4NG TI\u1ebeP C\u1eacN HO\u1eb6C GI\u00c1M S\u00c1T S\u1ef0 PH\u00d9 H\u1ee2P, T\u00cdNH PH\u00c1P L\u00dd, KH\u1ea2 N\u0102NG, HO\u1ea0T \u0110\u1ed8NG V\u00c0 \u0110\u1ecaA \u0110I\u1ec2M\u00a0 C\u1ee6A B\u1ea4T K\u1ef2 NH\u00c0 CUNG C\u1ea4P B\u00caN TH\u1ee8 BA N\u00c0O BAO G\u1ed2M C\u00c1C NH\u00c0 CUNG C\u1ea4P D\u1ecaCH V\u1ee4 V\u1eacN CHUY\u1ec2N, TH\u01af\u01a0NG NH\u00c2N, NH\u00c0 QU\u1ea2NG C\u00c1O V\u00c0\/HO\u1eb6C NH\u00c0 T\u00c0I TR\u1ee2, TUY NHI\u00caN GRAB C\u00d3 TR\u00c1CH NHI\u1ec6M LO\u1ea0I B\u1ece KH\u1eceI N\u1ec0N T\u1ea2NG V\u00c0\/HO\u1eb6C \u1ee8NG D\u1ee4NG GRAB NH\u1eeeNG TH\u00d4NG TIN B\u00c1N H\u00c0NG GI\u1ea2, H\u00c0NG NH\u00c1I, H\u00c0NG NH\u1eacP L\u1eacU, H\u00c0NG VI PH\u1ea0M QUY\u1ec0N S\u1ede H\u1eeeU TR\u00cd TU\u1ec6 V\u00c0 C\u00c1C H\u00c0NG H\u00d3A, D\u1ecaCH V\u1ee4 VI PH\u1ea0M PH\u00c1P LU\u1eacT KH\u00c1C KHI PH\u00c1T HI\u1ec6N HO\u1eb6C NH\u1eacN \u0110\u01af\u1ee2C PH\u1ea2N \u00c1NH C\u00d3 C\u0102N C\u1ee8 X\u00c1C TH\u1ef0C V\u1ec0 NH\u1eeeNG TH\u00d4NG TIN N\u00c0Y. B\u1ea0N HI\u1ec2U V\u00c0 \u0110\u1ed2NG \u00dd T\u1eea B\u1ece, GI\u1ea2I PH\u00d3NG GRAB KH\u1eceI C\u00c1C TR\u00c1CH NHI\u1ec6M PH\u00c1P L\u00dd, KHI\u1ebeU N\u1ea0I HO\u1eb6C THI\u1ec6T H\u1ea0I PH\u00c1T SINH T\u1eea C\u00c1C NH\u00c0 CUNG C\u1ea4P B\u00caN TH\u1ee8 BA KHI GRAB \u0110\u00c3 TH\u1ef0C HI\u1ec6N \u0110\u1ea6Y \u0110\u1ee6 C\u00c1C N\u1ed8I DUNG N\u00caU T\u1ea0I KHO\u1ea2N N\u00c0Y.<\/p><div class=\"translation-block\"><p>19.1.6. <span style=\"font-weight: 400\">GRAB S\u1ebc KH\u00d4NG L\u00c0 M\u1ed8T B\u00caN TRONG TRANH CH\u1ea4P HO\u1eb6C \u0110\u00c0M PH\u00c1N TRANH CH\u1ea4P GI\u1eeeA B\u1ea0N V\u00c0 NH\u00c0 CUNG C\u1ea4P B\u00caN TH\u1ee8 BA BAO G\u1ed2M C\u00c1C NH\u00c0 CUNG C\u1ea4P D\u1ecaCH V\u1ee4 V\u1eacN CHUY\u1ec2N, TH\u01af\u01a0NG NH\u00c2N, NH\u00c0 QU\u1ea2NG C\u00c1O V\u00c0\/HO\u1eb6C NH\u00c0 T\u00c0I TR\u1ee2. TR\u1eea KHI B\u1ea0N L\u00c0 KH\u00c1CH H\u00c0NG DOANH NGHI\u1ec6P C\u00d3 T\u00c0I KHO\u1ea2N DOANH NGHI\u1ec6P V\u1edaI GRAB, GRAB KH\u00d4NG TH\u1ec2 V\u00c0 S\u1ebc KH\u00d4NG \u0110\u00d3NG B\u1ea4T K\u1ef2 VAI TR\u00d2 N\u00c0O TRONG VI\u1ec6C QU\u1ea2N L\u00dd C\u00c1C THANH TO\u00c1N GI\u1eeeA B\u1ea0N V\u00c0 NH\u00c0 CUNG C\u1ea4P B\u00caN TH\u1ee8 BA BAO G\u1ed2M C\u00c1C NH\u00c0 CUNG C\u1ea4P D\u1ecaCH V\u1ee4 V\u1eacN CHUY\u1ec2N, TH\u01af\u01a0NG NH\u00c2N, NH\u00c0 QU\u1ea2NG C\u00c1O V\u00c0\/HO\u1eb6C NH\u00c0 T\u00c0I TR\u1ee2. B\u1ea0N T\u1ef0 CH\u1ecaU TR\u00c1CH NHI\u1ec6M \u0110\u1ed0I V\u1edaI C\u00c1C QUY\u1ebeT \u0110\u1ecaNH C\u1ee6A M\u00ccNH LI\u00caN QUAN \u0110\u1ebeN D\u1ecaCH V\u1ee4 V\u00c0 S\u1ea2N PH\u1ea8M \u0110\u01af\u1ee2C \u0110\u1ec0 XU\u1ea4T TH\u00d4NG QUA D\u1ecaCH V\u1ee4, PH\u1ea6N M\u1ec0M V\u00c0\/HO\u1eb6C \u1ee8NG D\u1ee4NG. NGO\u1ea0I TR\u1eea C\u00c1C KHI\u1ebeU N\u1ea0I LI\u00caN QUAN \u0110\u1ebeN T\u00cdNH KH\u1ea2 D\u1ee4NG C\u1ee6A N\u1ec0N T\u1ea2NG V\u00c0\/HO\u1eb6C \u1ee8NG D\u1ee4NG GRAB, CH\u01af\u01a0NG TR\u00ccNH GRABXU V\u00c0 THANH TO\u00c1N, B\u1ea0N HI\u1ec2U V\u00c0 \u0110\u1ed2NG \u00dd R\u1eb0NG GRAB CH\u1ec8 L\u00c0 \u0110\u1ea6U M\u1ed0I TI\u1ebeP NH\u1eacN, H\u1ed6 TR\u1ee2 C\u00c1C B\u00caN LI\u00caN QUAN GI\u1ea2I QUY\u1ebeT KHI\u1ebeU N\u1ea0I. B\u1ea0N THEO \u0110\u00c2Y \u0110\u1ed2NG \u00dd TH\u00caM R\u1eb0NG B\u1ea0N T\u1eea B\u1ece V\u00c0 GI\u1ea2I PH\u00d3NG GRAB KH\u1eceI C\u00c1C TR\u00c1CH NHI\u1ec6M PH\u00c1P L\u00dd, KHI\u1ebeU N\u1ea0I, HO\u1ea0T \u0110\u1ed8NG T\u1ed0 T\u1ee4NG\u00a0 HO\u1eb6C THI\u1ec6T H\u1ea0I PH\u00c1T SINH T\u1eea VI\u1ec6C S\u1eec D\u1ee4NG D\u1ecaCH V\u1ee4, PH\u1ea6N M\u1ec0M V\u00c0\/HO\u1eb6C \u1ee8NG D\u1ee4NG, HO\u1eb6C B\u1eb0NG C\u00c1CH KH\u00c1C LI\u00caN QUAN \u0110\u1ebeN NH\u00c0 CUNG C\u1ea4P B\u00caN TH\u1ee8 BA BAO G\u1ed2M C\u00c1C NH\u00c0 CUNG C\u1ea4P D\u1ecaCH V\u1ee4 V\u1eacN CHUY\u1ec2N, TH\u01af\u01a0NG NH\u00c2N, NH\u00c0 QU\u1ea2NG C\u00c1O V\u00c0\/HO\u1eb6C NH\u00c0 T\u00c0I TR\u1ee2 \u0110\u01af\u1ee2C GI\u1edaI THI\u1ec6U \u0110\u1ebeN B\u1ea0N B\u1edeI D\u1ecaCH V\u1ee4, PH\u1ea6N M\u1ec0M V\u00c0\/HO\u1eb6C \u1ee8NG D\u1ee4NG.<\/span><\/p><p>19.2. CH\u1ea4T L\u01af\u1ee2NG C\u1ee6A C\u00c1C GI\u1ea2I PH\u00c1P \u0110\u01af\u1ee2C S\u1eaeP X\u1ebeP TH\u00d4NG QUA VI\u1ec6C S\u1eec D\u1ee4NG D\u1ecaCH V\u1ee4 HO\u00c0N TO\u00c0N L\u00c0 TR\u00c1CH NHI\u1ec6M C\u1ee6A NH\u00c0 CUNG C\u1ea4P B\u00caN TH\u1ee8 BA, L\u00c0 B\u00caN CU\u1ed0I C\u00d9NG CUNG C\u1ea4P C\u00c1C GI\u1ea2I PH\u00c1P \u0110\u00d3 CHO B\u1ea0N. DO \u0110\u00d3, B\u1ea0N HI\u1ec2U R\u1eb0NG B\u1eb0NG C\u00c1CH S\u1eec D\u1ee4NG D\u1ecaCH V\u1ee4, B\u1ea0N C\u00d3 TH\u1ec2 \u0110\u1ed0I M\u1eb6T V\u1edaI C\u00c1C TAI N\u1ea0N GIAO TH\u00d4NG TI\u1ec0M \u1ea8N, KH\u1ea2 N\u0102NG B\u1eca T\u1ea4N C\u00d4NG, C\u00d3 H\u1ea0I CHO TR\u1eba V\u1eca TH\u00c0NH NI\u00caN, KH\u00d4NG AN TO\u00c0N HO\u1eb6C C\u00c1C V\u1ea4N \u0110\u1ec0 KH\u00d3 CH\u1ecaU KH\u00c1C, V\u00c0 B\u1ea0N T\u1ef0 CH\u1ecaU R\u1ee6I RO \u0110\u1ed0I V\u1edaI VI\u1ec6C S\u1eec D\u1ee4NG D\u1ecaCH V\u1ee4. B\u1ea0N HI\u1ec2U V\u00c0 \u0110\u1ed2NG \u00dd TH\u00caM R\u1eb0NG NH\u00c0 CUNG C\u1ea4P D\u1ecaCH V\u1ee4 V\u1eacN CHUY\u1ec2N B\u00caN TH\u1ee8 BA CH\u1ecaU HO\u00c0N TO\u00c0N TR\u00c1CH NHI\u1ec6M V\u1ec0 CH\u1ea4T L\u01af\u1ee2NG C\u1ee6A D\u1ecaCH V\u1ee4 V\u1eacN CHUY\u1ec2N \u0110\u01af\u1ee2C CUNG C\u1ea4P \u0110\u1ebeN B\u1ea0N TH\u00d4NG QUA \u1ee8NG D\u1ee4NG. TUY NHI\u00caN, B\u1edeI V\u00cc S\u1ef0 AN TO\u00c0N C\u1ee6A B\u1ea0N LU\u00d4N L\u00c0 M\u1ed0I QUAN T\u00c2M H\u00c0NG \u0110\u1ea6U C\u1ee6A GRAB, DO \u0110\u00d3 V\u1edaI M\u1ed6I CU\u1ed0C XE H\u1ee2P L\u1ec6 TR\u00caN \u1ee8NG D\u1ee4NG, B\u1ea0N S\u1ebc \u0110\u01af\u1ee2C CUNG C\u1ea4P B\u1ea2O HI\u1ec2M TAI N\u1ea0N C\u00c1 NH\u00c2N B\u1ed4 SUNG (M\u00c0 KH\u00d4NG PH\u00c1T SINH TH\u00caM B\u1ea4T K\u1ef2 PH\u1ee4 PH\u00cd N\u00c0O) \u0110\u1ec2 H\u1ed6 TR\u1ee2 CHO C\u00c1C THI\u1ec6T H\u1ea0I, T\u1ed4N TH\u1ea4T V\u1ec0 S\u1ee8C KHO\u1eba V\u00c0 C\u01a0 TH\u1ec2 DO TAI N\u1ea0N G\u00c2Y RA. <span style=\"font-weight: 400\">B\u1ea0N T\u1ea0I \u0110\u00c2Y \u0110\u1ed2NG \u00dd CHO GRAB MUA B\u1ea2O HI\u1ec2M TAI N\u1ea0N C\u00c1 NH\u00c2N CHO B\u1ea0N THEO CH\u00cdNH S\u00c1CH B\u1ea2O HI\u1ec2M C\u1ee6A GRAB, NH\u01af \u0110\u01af\u1ee2C NI\u00caM Y\u1ebeT V\u00c0 C\u1eacP NH\u1eacT T\u1eeaNG TH\u1edcI K\u1ef2 <\/span>T\u1ea0I <a href=\"https:\/\/www.grab.com\/vn\/insurance\/\">https:\/\/www.grab.com\/vn\/insurance\/<\/a><\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1654a05 elementor-widget elementor-widget-menu-anchor\" data-id=\"1654a05\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a21\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9266277 elementor-widget elementor-widget-text-editor\" data-id=\"9266277\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>20. Ngh\u0129a v\u1ee5 c\u1ee7a Grab<\/strong><\/p><p>20.1. Cung c\u1ea5p D\u1ecbch V\u1ee5 theo \u0111\u00fang n\u1ed9i dung Quy ch\u1ebf ho\u1ea1t \u0111\u1ed9ng \u0111\u00e3 \u0111\u0103ng k\u00fd v\u1edbi C\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n;<\/p><p>20.2. Tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt v\u1ec1 th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed;<\/p><p>20.3. Cung c\u1ea5p ho\u00e1 \u0111\u01a1n c\u01b0\u1edbc ph\u00ed qua \u0111\u1ecba ch\u1ec9 email c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng sau m\u1ed7i chuy\u1ebfn \u0111i;<\/p><p>20.4. \u0110\u1ea3m b\u1ea3o s\u1eed d\u1ee5ng \u0111\u00fang M\u1ee5c \u0110\u00edch c\u00e1c Th\u00f4ng Tin C\u00e1 Nh\u00e2n c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng quy \u0111\u1ecbnh t\u1ea1i H\u1ee3p \u0110\u1ed3ng n\u00e0y, vi\u1ec7c ti\u1ebft l\u1ed9 v\u00e0\/ho\u1eb7c chuy\u1ec3n giao Th\u00f4ng Tin C\u00e1 Nh\u00e2n ch\u1ec9 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n sau khi c\u00f3 s\u1ef1 ch\u1ea5p thu\u1eadn c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng;<\/p><p>20.5. L\u01b0u tr\u1eef v\u00e0 b\u1ea3o m\u1eadt Th\u00f4ng Tin C\u00e1 Nh\u00e2n c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng cho \u0111\u1ebfn khi c\u00f3 y\u00eau c\u1ea7u h\u1ee7y b\u1ecf;<\/p><p>20.6. Ti\u1ebfp nh\u1eadn v\u00e0 tr\u1ef1c ti\u1ebfp x\u1eed l\u00fd c\u00e1c khi\u1ebfu n\u1ea1i c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng li\u00ean quan \u0111\u1ebfn vi\u1ec7c cung c\u1ea5p v\u00e0 s\u1eed d\u1ee5ng \u1ee8ng D\u1ee5ng v\u00e0\/ho\u1eb7c Ph\u1ea7n M\u1ec1m tr\u00ean c\u01a1 s\u1edf quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt, \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng \u0111\u00e3 c\u00f4ng b\u1ed1.<\/p><p>20.7. Ph\u1ed1i h\u1ee3p v\u1edbi Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba gi\u1ea3i quy\u1ebft c\u00e1c khi\u1ebfu n\u1ea1i c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng li\u00ean quan \u0111\u1ebfn d\u1ecbch v\u1ee5 v\u1eadn t\u1ea3i ho\u1eb7c v\u1eadn chuy\u1ec3n h\u00e0ng h\u00f3a \u0111\u01b0\u1ee3c cung c\u1ea5p th\u00f4ng qua \u1ee8ng D\u1ee5ng trong ph\u1ea1m vi tr\u00e1ch nhi\u1ec7m c\u1ee7a Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt;<\/p><p>20.8. X\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng 24\/7, \u0111a d\u1ea1ng ho\u00e1 c\u00e1c k\u00eanh t\u01b0\u01a1ng t\u00e1c bao g\u1ed3m li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp t\u1ed5ng \u0111\u00e0i qua t\u00ednh n\u0103ng \u201cG\u1ecdi \u0111\u1ebfn Grab\u201d ngay tr\u00ean \u1ee9ng d\u1ee5ng, g\u1eedi y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3 qua M\u1ee5c Tr\u1ee3 Gi\u00fap<strong>,<\/strong> trang m\u1ea1ng x\u00e3 h\u1ed9i Facebook ch\u00ednh th\u1ee9c c\u1ee7a Grab, qua \u1ee8ng D\u1ee5ng v\u00e0\/ho\u1eb7c c\u00e1c h\u00ecnh th\u1ee9c kh\u00e1c \u0111\u1ec3 ti\u1ebfp nh\u1eadn, x\u1eed l\u00fd th\u00f4ng tin khi\u1ebfu n\u1ea1i, ph\u1ea3n \u00e1nh, g\u00f3p \u00fd c\u1ee7a ng\u01b0\u1eddi d\u00f9ng m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 k\u1ecbp th\u1eddi<\/p><p>20.9. T\u00f4n tr\u1ecdng v\u00e0 nghi\u00eam t\u00fac th\u1ef1c hi\u1ec7n c\u00e1c quy \u0111\u1ecbnh v\u1ec1 b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i ng\u01b0\u1eddi ti\u00eau d\u00f9ng v\u00e0 b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n;<\/p><p>20.10. Trong tr\u01b0\u1eddng h\u1ee3p m\u00e1y ch\u1ee7 l\u01b0u tr\u1eef th\u00f4ng tin b\u1ecb hacker t\u1ea5n c\u00f4ng d\u1eabn \u0111\u1ebfn m\u1ea5t m\u00e1t D\u1eef Li\u1ec7u C\u00e1 Nh\u00e2n c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng, Grab c\u00f3 tr\u00e1ch nhi\u1ec7m th\u00f4ng b\u00e1o v\u1ee5 vi\u1ec7c cho c\u01a1 quan ch\u1ee9c n\u0103ng \u0111i\u1ec1u tra x\u1eed l\u00fd k\u1ecbp th\u1eddi v\u00e0 th\u00f4ng b\u00e1o cho Ng\u01b0\u1eddi D\u00f9ng \u0111\u01b0\u1ee3c bi\u1ebft;<\/p><p>20.11. Th\u1ef1c hi\u1ec7n \u0111\u1ea7y \u0111\u1ee7 c\u00e1c ngh\u0129a v\u1ee5 thu\u1ebf, t\u00e0i ch\u00ednh v\u00e0 c\u00e1c ngh\u0129a v\u1ee5 kh\u00e1c theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt; v\u00e0<\/p><p>20.12. C\u00e1c ngh\u0129a v\u1ee5 kh\u00e1c theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b375b86 elementor-widget elementor-widget-menu-anchor\" data-id=\"b375b86\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a22\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b940c73 elementor-widget elementor-widget-text-editor\" data-id=\"b940c73\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>21. Th\u00f4ng b\u00e1o<\/strong><\/p><p>21.1. Grab c\u00f3 th\u1ec3 g\u1eedi th\u00f4ng b\u00e1o th\u00f4ng qua \u1ee8ng D\u1ee5ng, qua th\u01b0 \u0111i\u1ec7n t\u1eed \u0111\u1ebfn \u0111\u1ecba ch\u1ec9 th\u01b0 \u0111i\u1ec7n t\u1eed c\u1ee7a b\u1ea1n trong d\u1eef li\u1ec7u c\u1ee7a Grab, ho\u1eb7c b\u1eb1ng v\u0103n b\u1ea3n g\u1eedi b\u1eb1ng th\u01b0 \u0111\u1ea3m b\u1ea3o ho\u1eb7c th\u01b0 tr\u1ea3 tr\u01b0\u1edbc \u0111\u1ebfn \u0111\u1ecba ch\u1ec9 c\u1ee7a b\u1ea1n trong d\u1eef li\u1ec7u c\u1ee7a Grab. Th\u00f4ng b\u00e1o \u0111\u00f3 s\u1ebd \u0111\u01b0\u1ee3c coi l\u00e0 \u0111\u00e3 g\u1eedi t\u1edbi b\u1ea1n sau 48 gi\u1edd k\u1ec3 t\u1eeb l\u00fac g\u1eedi b\u01b0u \u0111i\u1ec7n (n\u1ebfu \u0111\u01b0\u1ee3c g\u1eedi b\u1eb1ng th\u01b0 b\u1ea3o \u0111\u1ea3m ho\u1eb7c th\u01b0 tr\u1ea3 tr\u01b0\u1edbc) ho\u1eb7c sau 1 gi\u1edd sau khi g\u1eedi (n\u1ebfu g\u1eedi b\u1eb1ng th\u01b0 \u0111i\u1ec7n t\u1eed). B\u1ea1n c\u00f3 th\u1ec3 g\u1eedi th\u00f4ng b\u00e1o cho Grab (th\u00f4ng b\u00e1o \u0111\u00f3 s\u1ebd \u0111\u01b0\u1ee3c coi l\u00e0 \u0111\u00e3 g\u1eedi cho Grab khi Grab nh\u1eadn \u0111\u01b0\u1ee3c) b\u1eb1ng th\u01b0 g\u1eedi qua b\u01b0u \u0111i\u1ec7n ho\u1eb7c th\u01b0 \u0111i\u1ec7n t\u1eed \u0111\u00e3 \u0111\u0103ng k\u00fd \u0111\u1ebfn Grab s\u1eed d\u1ee5ng c\u00e1c th\u00f4ng tin li\u00ean h\u1ec7 nh\u01b0 \u0111\u01b0\u1ee3c cung c\u1ea5p trong \u1ee8ng D\u1ee5ng.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9bacdc elementor-widget elementor-widget-menu-anchor\" data-id=\"e9bacdc\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a23\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c62281 elementor-widget elementor-widget-text-editor\" data-id=\"5c62281\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>22. Chuy\u1ec3n nh\u01b0\u1ee3ng<\/strong><\/p><p>22.1. \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng n\u00e0y nh\u01b0 \u0111\u01b0\u1ee3c thay \u0111\u1ed5i t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m, s\u1ebd kh\u00f4ng th\u1ec3 \u0111\u01b0\u1ee3c b\u1ea1n chuy\u1ec3n nh\u01b0\u1ee3ng m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 ch\u1ea5p thu\u1eadn tr\u01b0\u1edbc b\u1eb1ng v\u0103n b\u1ea3n c\u1ee7a Grab. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng Grab c\u00f3 quy\u1ec1n chuy\u1ec3n nh\u01b0\u1ee3ng c\u00e1c quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a m\u00ecnh \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh trong H\u1ee3p \u0110\u1ed3ng n\u00e0y cho b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o v\u1edbi \u0111i\u1ec1u ki\u1ec7n Grab ph\u1ea3i (i) g\u1eedi th\u00f4ng b\u00e1o v\u1ec1 vi\u1ec7c chuy\u1ec3n nh\u01b0\u1ee3ng \u0111\u1ebfn b\u1ea1n th\u00f4ng qua \u1ee8ng D\u1ee5ng ho\u1eb7c \u0111\u1ecba ch\u1ec9 email \u0111\u0103ng k\u00fd c\u1ee7a b\u1ea1n v\u00e0 (ii) b\u00ean th\u1ee9 ba cam k\u1ebft k\u1ebf th\u1eeba to\u00e0n b\u1ed9 quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a Grab theo H\u1ee3p \u0110\u1ed3ng n\u00e0y. <span style=\"font-weight: 400\">Tr\u01b0\u1eddng h\u1ee3p b\u1ea1n kh\u00f4ng \u0111\u1ed3ng \u00fd vi\u1ec7c chuy\u1ec3n nh\u01b0\u1ee3ng v\u00e0 \u0111\u1ec1 ngh\u1ecb thanh l\u00fd H\u1ee3p \u0110\u1ed3ng, Grab s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 c\u00f2n t\u1ed3n \u0111\u1ecdng, quy\u1ec1n\/ ngh\u0129a v\u1ee5 ph\u00e1t sinh tr\u01b0\u1edbc th\u1eddi \u0111i\u1ec3m ch\u1ea5m d\u1ee9t H\u1ee3p \u0110\u1ed3ng v\u1edbi b\u1ea1n.<\/span><\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89e5ce7 elementor-widget elementor-widget-menu-anchor\" data-id=\"89e5ce7\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a24\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96b02e8 elementor-widget elementor-widget-text-editor\" data-id=\"96b02e8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>23. Gi\u1ea3i quy\u1ebft tranh ch\u1ea5p<\/strong><\/p><p>23.1. \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh b\u1edfi ph\u00e1p lu\u1eadt Vi\u1ec7t Nam, kh\u00f4ng li\u00ean quan \u0111\u1ebfn vi\u1ec7c l\u1ef1a ch\u1ecdn hay m\u00e2u thu\u1eabn quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt c\u1ee7a b\u1ea5t k\u1ef3 quy\u1ec1n t\u00e0i ph\u00e1n n\u00e0o, v\u00e0 b\u1ea5t k\u1ef3 tranh ch\u1ea5p, h\u00e0nh \u0111\u1ed9ng, khi\u1ebfu n\u1ea1i hay l\u00fd do kh\u1edfi ki\u1ec7n xu\u1ea5t ph\u00e1t t\u1eeb hay li\u00ean quan \u0111\u1ebfn \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng ho\u1eb7c D\u1ecbch V\u1ee5 s\u1ebd \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft b\u1edfi Trung t\u00e2m Tr\u1ecdng t\u00e0i Qu\u1ed1c t\u1ebf Vi\u1ec7t Nam (\u201c<strong>VIAC<\/strong>\u201d), ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c Nguy\u00ean t\u1eafc T\u1ed1 t\u1ee5ng Tr\u1ecdng t\u00e0i c\u1ee7a VIAC \u0111\u01b0\u1ee3c s\u1eeda \u0111\u1ed5i, b\u1ed5 sung t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m (\u201c<strong>C\u00e1c Nguy\u00ean T\u1eafc T\u1ed1 T\u1ee5ng Tr\u1ecdng T\u00e0i<\/strong>\u201d) b\u1edfi m\u1ed9t tr\u1ecdng t\u00e0i do b\u1ea1n v\u00e0 Grab c\u00f9ng th\u1ed1ng nh\u1ea5t ch\u1ec9 \u0111\u1ecbnh (\u201c<strong>Tr\u1ecdng T\u00e0i Vi\u00ean<\/strong>\u201d). N\u1ebfu b\u1ea1n v\u00e0 Grab kh\u00f4ng th\u1ec3 th\u1ed1ng nh\u1ea5t v\u1ec1 m\u1ed9t tr\u1ecdng t\u00e0i, Tr\u1ecdng T\u00e0i Vi\u00ean s\u1ebd \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh b\u1edfi Ch\u1ee7 t\u1ecbch c\u1ee7a VIAC theo \u0111\u00fang C\u00e1c Nguy\u00ean T\u1eafc T\u1ed1 T\u1ee5ng Tr\u1ecdng T\u00e0i. \u0110\u1ecba \u0111i\u1ec3m t\u1ed1 t\u1ee5ng tr\u1ecdng t\u00e0i l\u00e0 Vi\u1ec7t Nam, ng\u00f4n ng\u1eef tr\u1ecdng t\u00e0i b\u1eb1ng ti\u1ebfng Vi\u1ec7t v\u00e0 ph\u00ed Tr\u1ecdng T\u00e0i s\u1ebd \u0111\u01b0\u1ee3c chia \u0111\u1ec1u cho v\u00e0 Grab, tr\u1eeb khi Tr\u1ecdng T\u00e0i y\u00eau c\u1ea7u ph\u00ed n\u00e0y \u0111\u01b0\u1ee3c chi tr\u1ea3 theo c\u00e1ch kh\u00e1c m\u00e0 Tr\u1ecdng T\u00e0i x\u00e1c \u0111\u1ecbnh l\u00e0 c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111i\u1ec1u kho\u1ea3n tr\u1ecdng t\u00e0i n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c thi h\u00e0nh theo ph\u00e1p lu\u1eadt \u00e1p d\u1ee5ng.<\/p><p>23.2. Kh\u00f4ng ph\u1ee5 thu\u1ed9c v\u00e0o c\u00e1c quy \u0111\u1ecbnh tr\u00e1i v\u1edbi \u0111i\u1ec1u n\u00e0y, b\u1ea5t k\u1ef3 khi\u1ebfu n\u1ea1i n\u00e0o gi\u1eefa Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba v\u00e0 Ng\u01b0\u1eddi D\u00f9ng ph\u1ea3i \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft tr\u1ef1c ti\u1ebfp v\u1edbi nhau.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b7b309 elementor-widget elementor-widget-menu-anchor\" data-id=\"4b7b309\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a25\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d284fe5 elementor-widget elementor-widget-text-editor\" data-id=\"d284fe5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>24. M\u1ed1i quan h\u1ec7<\/strong><\/p><p>Kh\u00f4ng c\u00f3 n\u1ed9i dung n\u00e0o trong \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng n\u00e0y \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 t\u1ea1o ra b\u1ea5t k\u1ef3 m\u1ed1i quan h\u1ec7 \u0111\u1ea1i l\u00fd, \u0111\u1ed1i t\u00e1c ho\u1eb7c h\u00ecnh th\u1ee9c doanh nghi\u1ec7p chung n\u00e0o kh\u00e1c v\u1edbi Grab.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-beb8ec4 elementor-widget elementor-widget-menu-anchor\" data-id=\"beb8ec4\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a26\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b7e504 elementor-widget elementor-widget-text-editor\" data-id=\"4b7e504\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>25. T\u00ednh ri\u00eang bi\u1ec7t<\/strong><\/p><p>N\u1ebfu b\u1ea5t k\u1ef3 \u0111i\u1ec1u kho\u1ea3n n\u00e0o trong \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng n\u00e0y \u0111\u01b0\u1ee3c coi l\u00e0 kh\u00f4ng h\u1ee3p l\u1ec7 ho\u1eb7c kh\u00f4ng th\u1ec3 th\u1ef1c thi, th\u00ec t\u00ednh h\u1ee3p ph\u00e1p, hi\u1ec7u l\u1ef1c v\u00e0 th\u1ef1c thi c\u1ee7a c\u00e1c \u0111i\u1ec1u kho\u1ea3n c\u00f2n l\u1ea1i s\u1ebd kh\u00f4ng b\u1ecb \u1ea3nh h\u01b0\u1edfng ho\u1eb7c b\u1ecb suy gi\u1ea3m.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aae22ab elementor-widget elementor-widget-menu-anchor\" data-id=\"aae22ab\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a27\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d983527 elementor-widget elementor-widget-text-editor\" data-id=\"d983527\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>26. Kh\u00f4ng t\u1eeb b\u1ecf<\/strong><\/p><p>Vi\u1ec7c Grab kh\u00f4ng th\u1ef1c thi b\u1ea5t k\u1ef3 quy\u1ec1n ho\u1eb7c quy \u0111\u1ecbnh n\u00e0o trong \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng s\u1ebd kh\u00f4ng c\u1ea5u th\u00e0nh vi\u1ec7c t\u1eeb b\u1ecf quy\u1ec1n ho\u1eb7c quy \u0111\u1ecbnh \u0111\u00f3.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3028d0 elementor-widget elementor-widget-menu-anchor\" data-id=\"f3028d0\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a28\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-716d0cb elementor-widget elementor-widget-text-editor\" data-id=\"716d0cb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>27. Tho\u1ea3 thu\u1eadn to\u00e0n b\u1ed9<\/strong><\/p><p>H\u1ee3p \u0110\u1ed3ng n\u00e0y bao g\u1ed3m to\u00e0n b\u1ed9 th\u1ecfa thu\u1eadn gi\u1eefa b\u1ea1n v\u00e0 Grab v\u00e0 thay th\u1ebf m\u1ecdi cu\u1ed9c \u0111\u00e0m ph\u00e1n ho\u1eb7c th\u1ea3o lu\u1eadn tr\u01b0\u1edbc \u0111\u00f3 ho\u1eb7c \u0111\u01b0\u01a1ng th\u1eddi.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea590cd elementor-widget elementor-widget-menu-anchor\" data-id=\"ea590cd\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a29\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ec0976 elementor-widget elementor-widget-text-editor\" data-id=\"2ec0976\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>28. \u0110\u00ecnh ch\u1ec9 v\u00e0 ch\u1ea5m d\u1ee9t<\/strong><\/p><p>B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng ch\u00fang t\u00f4i c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n b\u1ea5t k\u1ef3 h\u00e0nh \u0111\u1ed9ng n\u00e0o sau \u0111\u00e2y, v\u00e0o b\u1ea5t c\u1ee9 l\u00fac n\u00e0o b\u1eb1ng c\u00e1ch g\u1eedi th\u00f4ng b\u00e1o cho b\u1ea1n th\u00f4ng qua \u1ee8ng D\u1ee5ng ho\u1eb7c \u0111\u1ecba ch\u1ec9 email \u0111\u00e3 \u0111\u0103ng k\u00fd c\u1ee7a b\u1ea1n: (i) \u0111\u1ec3 s\u1eeda \u0111\u1ed5i, \u0111\u00ecnh ch\u1ec9 ho\u1eb7c ch\u1ea5m d\u1ee9t ho\u1ea1t \u0111\u1ed9ng ho\u1eb7c truy c\u1eadp v\u00e0o \u1ee8ng D\u1ee5ng ho\u1eb7c b\u1ea5t k\u1ef3 ph\u1ea7n n\u00e0o c\u1ee7a \u1ee8ng D\u1ee5ng (bao g\u1ed3m quy\u1ec1n truy c\u1eadp v\u00e0o T\u00e0i Kho\u1ea3n c\u1ee7a b\u1ea1n v\u00e0\/ ho\u1eb7c t\u00ednh kh\u1ea3 d\u1ee5ng c\u1ee7a b\u1ea5t k\u1ef3 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 n\u00e0o), v\u00ec b\u1ea5t k\u1ef3 l\u00fd do g\u00ec; (ii) \u0111\u1ec3 s\u1eeda \u0111\u1ed5i ho\u1eb7c thay \u0111\u1ed5i b\u1ea5t k\u1ef3 ch\u00ednh s\u00e1ch ho\u1eb7c \u0111i\u1ec1u kho\u1ea3n hi\u1ec7n h\u00e0nh n\u00e0o; v\u00e0 (iii) l\u00e0m gi\u00e1n \u0111o\u1ea1n ho\u1ea1t \u0111\u1ed9ng c\u1ee7a \u1ee8ng D\u1ee5ng ho\u1eb7c b\u1ea5t k\u1ef3 ph\u1ea7n n\u00e0o c\u1ee7a \u1ee8ng D\u1ee5ng (bao g\u1ed3m quy\u1ec1n truy c\u1eadp v\u00e0o T\u00e0i kho\u1ea3n c\u1ee7a b\u1ea1n v\u00e0\/ ho\u1eb7c t\u00ednh kh\u1ea3 d\u1ee5ng c\u1ee7a b\u1ea5t k\u1ef3 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 n\u00e0o), khi c\u1ea7n thi\u1ebft \u0111\u1ec3 th\u1ef1c hi\u1ec7n vi\u1ec7c b\u1ea3o tr\u00ec th\u01b0\u1eddng xuy\u00ean ho\u1eb7c kh\u00f4ng th\u01b0\u1eddng xuy\u00ean, s\u1eeda l\u1ed7i ho\u1eb7c nh\u1eefng thay \u0111\u1ed5i kh\u00e1c.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a54f02c elementor-widget elementor-widget-menu-anchor\" data-id=\"a54f02c\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a30\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92fac03 elementor-widget elementor-widget-text-editor\" data-id=\"92fac03\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>29. Kh\u00f4ng c\u00f3 quy\u1ec1n c\u1ee7a b\u00ean th\u1ee9 ba<\/strong><\/p><p>H\u1ee3p \u0110\u1ed3ng n\u00e0y kh\u00f4ng trao quy\u1ec1n cho b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o kh\u00f4ng l\u00e0 m\u1ed9t b\u00ean trong H\u1ee3p \u0110\u1ed3ng n\u00e0y.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f415e98 elementor-widget elementor-widget-text-editor\" data-id=\"f415e98\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>30. C\u00e1c ch\u00ednh s\u00e1ch \u00e1p d\u1ee5ng chung cho C\u00e1c Gi\u1ea3i Ph\u00e1p tr\u00ean \u1ee8ng D\u1ee5ng<\/strong><\/p><p><strong>30.1. Ch\u00ednh s\u00e1ch giao h\u00e0ng\/ ph\u01b0\u01a1ng th\u1ee9c giao h\u00e0ng<\/strong>: th\u00f4ng qua \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n li\u00ean k\u1ebft (\u0110\u1ed1i T\u00e1c Giao H\u00e0ng) v\u00e0 ng\u01b0\u1eddi b\u00e1n t\u1ef1 v\u1eadn chuy\u1ec3n (ho\u1eb7c t\u1ef1 thu\u00ea \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n).<\/p><p>30.1.1. Th\u1eddi h\u1ea1n \u01b0\u1edbc t\u00ednh cho vi\u1ec7c giao h\u00e0ng ho\u1eb7c cung \u1ee9ng d\u1ecbch v\u1ee5, c\u00f3 t\u00ednh \u0111\u1ebfn y\u1ebfu t\u1ed1 kho\u1ea3ng c\u00e1ch \u0111\u1ecba l\u00fd v\u00e0 ph\u01b0\u01a1ng th\u1ee9c giao h\u00e0ng:<\/p><p>a. \u0110\u1ed1i v\u1edbi lo\u1ea1i h\u00ecnh <strong>GrabBike, GrabTaxi, GrabCar<\/strong>: \u0110\u1ed1i T\u00e1c Giao H\u00e0ng s\u1ebd di chuy\u1ec3n \u0111\u1ebfn \u0111i\u1ec3m \u0111\u00f3n ngay sau khi ch\u1ea5p nh\u1eadn cu\u1ed1c xe. Th\u1eddi gian di chuy\u1ec3n s\u1ebd ph\u1ee5 thu\u1ed9c v\u00e0o kho\u1ea3ng c\u00e1ch \u0111\u1ecba l\u00fd gi\u1eefa \u0111i\u1ec3m \u0111\u00f3n v\u00e0 \u0111i\u1ec3m \u0111\u1ebfn, th\u1eddi \u0111i\u1ec3m th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5 (gi\u1edd cao \u0111i\u1ec3m, th\u1ea5p \u0111i\u1ec3m) v\u00e0 c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 th\u1eddi ti\u1ebft v.v.; c\u00f3 th\u1ec3 b\u1ecb thay \u0111\u1ed5i, tr\u00ec ho\u00e3n, ph\u1ee5 thu\u1ed9c v\u00e0o Ng\u01b0\u1eddi D\u00f9ng ho\u1eb7c \u0110\u1ed1i T\u00e1c Giao H\u00e0ng ho\u1eb7c b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi c\u00e1c y\u1ebfu t\u1ed1 ngo\u1ea1i c\u1ea3nh, c\u00e1c s\u1ef1 ki\u1ec7n b\u1ea5t kh\u1ea3 kh\u00e1ng. \u1ee8ng D\u1ee5ng s\u1ebd hi\u1ec3n th\u1ecb th\u1eddi gian \u01b0\u1edbc t\u00ednh \u0111\u1ec3 \u0110\u1ed1i T\u00e1c Giao H\u00e0ng di chuy\u1ec3n \u0111\u1ebfn \u0111i\u1ec3m \u0111\u00f3n Ng\u01b0\u1eddi D\u00f9ng khi Ng\u01b0\u1eddi D\u00f9ng x\u00e1c nh\u1eadn s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5.<\/p><p>b. \u0110\u1ed1i v\u1edbi lo\u1ea1i h\u00ecnh <strong>GrabXu v\u00e0 Th\u1ebb Qu\u00e0 T\u1eb7ng &#8211; GrabGifts <\/strong>(bao g\u1ed3m <strong>GrabGifts Web<\/strong>): Kh\u00f4ng \u00e1p d\u1ee5ng.<\/p><p>c. \u0110\u1ed1i v\u1edbi lo\u1ea1i h\u00ecnh <strong>GrabExpress<\/strong> (bao g\u1ed3m c\u1ea3 <strong>GrabExpress Ba G\u00e1c, GrabExpress Xe T\u1ea3i\/ Van, GrabExpress Web<\/strong>): \u0110\u1ed1i v\u1edbi h\u00e0ng chuy\u1ec3n ph\u00e1t n\u1ed9i t\u1ec9nh: b\u01b0u g\u1eedi s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n ph\u00e1t ngay sau khi b\u01b0u g\u1eedi \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn tr\u00ean \u1ee8ng D\u1ee5ng v\u00e0 chuy\u1ec3n \u0111\u1ebfn ng\u01b0\u1eddi nh\u1eadn trong th\u1eddi gian d\u1ef1 ki\u1ebfn hi\u1ec3n th\u1ecb tr\u00ean \u1ee8ng D\u1ee5ng v\u00e0 kh\u00f4ng qu\u00e1 24 gi\u1edd k\u1ec3 t\u1eeb khi b\u01b0u g\u1eedi \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn. \u0110\u1ed1i v\u1edbi h\u00e0ng chuy\u1ec3n ph\u00e1t li\u00ean t\u1ec9nh n\u1ed9i mi\u1ec1n (b\u01b0u ph\u1ea9m c\u00f3 \u0111\u1ecba ch\u1ec9 nh\u1eadn v\u00e0 giao t\u1ea1i 02 t\u1ec9nh, th\u00e0nh ph\u1ed1 thu\u1ed9c c\u00f9ng m\u1ed9t mi\u1ec1n B\u1eafc\/Trung\/Nam): 2-3 ng\u00e0y. \u0110\u1ed1i v\u1edbi h\u00e0ng chuy\u1ec3n ph\u00e1t li\u00ean t\u1ec9nh li\u00ean mi\u1ec1n (b\u01b0u ph\u1ea9m c\u00f3 \u0111\u1ecba ch\u1ec9 nh\u1eadn v\u00e0 giao t\u1ea1i 2 t\u1ec9nh, th\u00e0nh ph\u1ed1 thu\u1ed9c hai mi\u1ec1n kh\u00e1c nhau B\u1eafc\/Trung\/Nam): 3-5 ng\u00e0y.<\/p><p>d. \u0110\u1ed1i v\u1edbi lo\u1ea1i h\u00ecnh <strong>GrabFood<\/strong> (bao g\u1ed3m <strong>GrabFood Web<\/strong>), <strong>GrabMart<\/strong>: Th\u1eddi gian giao h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c \u01b0\u1edbc t\u00ednh t\u1ef1 \u0111\u1ed9ng b\u1edfi \u1ee8ng D\u1ee5ng d\u1ef1a tr\u00ean kho\u1ea3ng c\u00e1ch \u0111\u1ecba l\u00fd t\u1eeb nh\u00e0 h\u00e0ng\/ c\u1eeda h\u00e0ng\/ si\u00eau th\u1ecb \u0111\u1ebfn v\u1ecb tr\u00ed do Ng\u01b0\u1eddi D\u00f9ng \u0111\u1eb7t, th\u1eddi \u0111i\u1ec3m th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5 (gi\u1edd cao \u0111i\u1ec3m, th\u1ea5p \u0111i\u1ec3m) v\u00e0 c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 th\u1eddi ti\u1ebft v.v. v\u00e0 hi\u1ec3n th\u1ecb cho Ng\u01b0\u1eddi D\u00f9ng v\u00e0 Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba. Th\u1eddi gian giao h\u00e0ng c\u00f3 th\u1ec3 b\u1ecb thay \u0111\u1ed5i, tr\u00ec ho\u00e3n, ph\u1ee5 thu\u1ed9c v\u00e0o Ng\u01b0\u1eddi D\u00f9ng ho\u1eb7c Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba, \u0110\u1ed1i T\u00e1c Giao H\u00e0ng ho\u1eb7c b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi c\u00e1c y\u1ebfu t\u1ed1 ngo\u1ea1i c\u1ea3nh, c\u00e1c s\u1ef1 ki\u1ec7n b\u1ea5t kh\u1ea3 kh\u00e1ng v.v.<\/p><p>30.1.2. C\u00e1c gi\u1edbi h\u1ea1n v\u1ec1 m\u1eb7t \u0111\u1ecba l\u00fd cho vi\u1ec7c giao h\u00e0ng ho\u1eb7c cung \u1ee9ng d\u1ecbch v\u1ee5:<\/p><p>a. \u0110\u1ed1i v\u1edbi lo\u1ea1i h\u00ecnh <strong>GrabBike, GrabTaxi, GrabCar v\u00e0 GrabExpress Xe T\u1ea3i\/ Van<\/strong>: D\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n h\u00e0nh kh\u00e1ch v\u00e0\/ ho\u1eb7c h\u00e0ng h\u00f3a th\u00f4ng qua \u1ee8ng D\u1ee5ng \u0111\u01b0\u1ee3c cung c\u1ea5p trong ph\u1ea1m vi to\u00e0n qu\u1ed1c.<\/p><p>b. \u0110\u1ed1i v\u1edbi lo\u1ea1i h\u00ecnh <strong>GrabXu <\/strong>v\u00e0 <strong>Th\u1ebb Qu\u00e0 T\u1eb7ng &#8211; GrabGifts<\/strong>: Kh\u00f4ng c\u00f3 gi\u1edbi h\u1ea1n v\u1ec1 m\u1eb7t \u0111\u1ecba l\u00fd.<\/p><p>c. \u0110\u1ed1i v\u1edbi lo\u1ea1i h\u00ecnh <strong>GrabExpress<\/strong> (bao g\u1ed3m <strong>GrabExpress Ba G\u00e1c<\/strong>,<strong> GrabExpress Web<\/strong>): D\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c cung c\u1ea5p trong ph\u1ea1m vi \u0111\u00e3 \u0111\u0103ng k\u00fd v\u00e0 \u0111\u01b0\u1ee3c c\u1ea5p ph\u00e9p.<\/p><p>d. \u0110\u1ed1i v\u1edbi lo\u1ea1i h\u00ecnh <strong>GrabFood, GrabMart<\/strong>: D\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c cung c\u1ea5p trong ph\u1ea1m vi to\u00e0n qu\u1ed1c.<\/p><p><strong>30.2. V\u1ea5n \u0111\u1ec1 ki\u1ec3m h\u00e0ng<\/strong>: Grab \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch ki\u1ec3m h\u00e0ng \u0111\u1ed1i v\u1edbi d\u1ecbch v\u1ee5 GrabFood, GrabMart v\u00e0 GrabExpress. T\u1ea1i th\u1eddi \u0111i\u1ec3m nh\u1eadn h\u00e0ng, Ng\u01b0\u1eddi D\u00f9ng c\u00f3 th\u1ec3 ki\u1ec3m tra ngo\u1ea1i quan c\u1ee7a b\u01b0u g\u1eedi, s\u1ea3n ph\u1ea9m, m\u00f3n \u0103n (\u201c<strong>H\u00e0ng H\u00f3a<\/strong>\u201d) \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o H\u00e0ng H\u00f3a \u0111\u01b0\u1ee3c giao \u0111\u00fang ch\u1ee7ng lo\u1ea1i, s\u1ed1 l\u01b0\u1ee3ng nh\u01b0 th\u00f4ng tin t\u1ea1i \u0111\u01a1n \u0111\u1eb7t h\u00e0ng tr\u01b0\u1edbc khi nh\u1eadn H\u00e0ng H\u00f3a v\u00e0\/ ho\u1eb7c thanh to\u00e1n cho \u0110\u1ed1i T\u00e1c Giao H\u00e0ng. Ng\u01b0\u1eddi D\u00f9ng kh\u00f4ng \u0111\u01b0\u1ee3c d\u00f9ng th\u1eed H\u00e0ng H\u00f3a khi ki\u1ec3m h\u00e0ng.<\/p><p>30.2.1. Tr\u01b0\u1eddng h\u1ee3p H\u00e0ng H\u00f3a \u0111\u00fang v\u1edbi \u0111\u01a1n \u0111\u1eb7t h\u00e0ng, Ng\u01b0\u1eddi D\u00f9ng nh\u1eadn h\u00e0ng v\u00e0\/ ho\u1eb7c thanh to\u00e1n ti\u1ec1n h\u00e0ng v\u00e0\/ ho\u1eb7c c\u01b0\u1edbc ph\u00ed v\u1eadn chuy\u1ec3n cho \u0110\u1ed1i T\u00e1c Giao H\u00e0ng.<\/p><p>30.2.2. Tr\u01b0\u1eddng h\u1ee3p H\u00e0ng H\u00f3a kh\u00f4ng \u0111\u00fang v\u1edbi \u0111\u01a1n \u0111\u1eb7t h\u00e0ng, Ng\u01b0\u1eddi D\u00f9ng c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i nh\u1eadn h\u00e0ng v\u00e0 li\u00ean h\u1ec7 Grab \u0111\u1ec3 y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3, ho\u00e0n ti\u1ec1n. Vi\u1ec7c \u0111\u1ed5i tr\u1ea3, ho\u00e0n ti\u1ec1n s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo c\u00e1c quy \u0111\u1ecbnh b\u00ean d\u01b0\u1edbi.<\/p><p><strong>31.3. Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3<\/strong>: Hi\u1ec7n t\u1ea1i, Grab \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 \u0111\u1ed1i v\u1edbi d\u1ecbch v\u1ee5 GrabMart nh\u01b0 b\u00ean d\u01b0\u1edbi. Tr\u01b0\u1eddng h\u1ee3p tri\u1ec3n khai ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 cho c\u00e1c D\u1ecbch V\u1ee5 kh\u00e1c, Grab s\u1ebd th\u00f4ng b\u00e1o \u0111\u1ebfn Ng\u01b0\u1eddi D\u00f9ng b\u1eb1ng c\u00e1c ph\u01b0\u01a1ng th\u1ee9c ph\u00f9 h\u1ee3p.<\/p><p>30.3.1. C\u00e1c tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed5i tr\u1ea3: Giao sai H\u00e0ng H\u00f3a, H\u00e0ng H\u00f3a k\u00e9m ch\u1ea5t l\u01b0\u1ee3ng, H\u00e0ng H\u00f3a b\u1ecb l\u1ed7i v\u00e0\/ ho\u1eb7c c\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00e1c \u0111\u01b0\u1ee3c Grab th\u00f4ng b\u00e1o \u00e1p d\u1ee5ng \u0111\u1ebfn Ng\u01b0\u1eddi D\u00f9ng t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m v\u00e0 kh\u00f4ng tr\u00e1i v\u1edbi quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/p><p>30.3.2. Quy tr\u00ecnh \u0111\u1ed5i tr\u1ea3:<\/p><p>a. Trong v\u00f2ng 24 gi\u1edd k\u1ec3 t\u1eeb khi \u0111\u01a1n h\u00e0ng ho\u00e0n th\u00e0nh, Ng\u01b0\u1eddi D\u00f9ng th\u00f4ng b\u00e1o v\u1ec1 y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 H\u00e0ng H\u00f3a theo m\u1ed9t trong c\u00e1c c\u00e1ch th\u1ee9c sau: (i) li\u00ean h\u1ec7 v\u1edbi Grab v\u00e0o b\u1eb1ng c\u00e1ch truy c\u1eadp v\u00e0o m\u1ee5c \u201cTrung t\u00e2m tr\u1ee3 gi\u00fap\u201d ngay tr\u00ean \u1ee8ng D\u1ee5ng \u0111\u1ec3 trao \u0111\u1ed5i tr\u1ef1c ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 th\u00f4ng qua tin nh\u1eafn, ho\u1eb7c g\u1ecdi tr\u1ef1c ti\u1ebfp cho t\u1ed5ng \u0111\u00e0i Grab, (ii) g\u1eedi ph\u1ea3n h\u1ed3i \u0111\u1ebfn trang help.grab.com, ho\u1eb7c trang m\u1ea1ng x\u00e3 h\u1ed9i Facebook ch\u00ednh th\u1ee9c c\u1ee7a Grab https:\/\/www.facebook.com\/GrabVN, ho\u1eb7c (iii) t\u1eeb \u1ee8ng D\u1ee5ng ngay sau m\u1ed7i chuy\u1ebfn xe, v\u00e0\/ho\u1eb7c (iv) c\u00e1c h\u00ecnh th\u1ee9c kh\u00e1c do Grab th\u00f4ng b\u00e1o \u00e1p d\u1ee5ng v\u00e0 kh\u00f4ng tr\u00e1i v\u1edbi quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt. Grab kh\u00f4ng h\u1ed7 tr\u1ee3 c\u00e1c y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 sau th\u1eddi gian n\u00e0y.<\/p><p>b. Trong v\u00f2ng hai m\u01b0\u01a1i b\u1ed1n (24) gi\u1edd k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n \u00e1nh t\u1eeb Ng\u01b0\u1eddi D\u00f9ng, Grab s\u1ebd th\u00f4ng b\u00e1o y\u00eau c\u1ea7u c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng cho Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba c\u00f3 li\u00ean quan \u0111\u1ec3 Nh\u00e0 Cung C\u1ea5p x\u00e1c minh n\u1ed9i dung y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3. Sau \u0111\u00f3, Grab s\u1ebd li\u00ean h\u1ec7 cho Ng\u01b0\u1eddi D\u00f9ng \u0111\u1ec3 th\u00f4ng b\u00e1o v\u1ec1 vi\u1ec7c Nh\u00e0 Cung C\u1ea5p s\u1ebd tr\u1ef1c ti\u1ebfp li\u00ean h\u1ec7 v\u00e0 th\u1ef1c hi\u1ec7n y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 cho Ng\u01b0\u1eddi D\u00f9ng.<\/p><p>c. Trong v\u00f2ng hai m\u01b0\u01a1i b\u1ed1n (24) gi\u1edd k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o c\u1ee7a Grab v\u1ec1 y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng, Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba s\u1ebd ch\u1ee7 \u0111\u1ed9ng li\u00ean h\u1ec7 v\u1edbi Ng\u01b0\u1eddi D\u00f9ng v\u00e0 ti\u1ebfn h\u00e0nh c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ea7n thi\u1ebft \u0111\u1ec3 th\u1ef1c hi\u1ec7n vi\u1ec7c \u0111\u1ed5i tr\u1ea3 H\u00e0ng H\u00f3a, bao g\u1ed3m th\u1ecfa thu\u1eadn v\u1edbi Ng\u01b0\u1eddi D\u00f9ng v\u1ec1 th\u1eddi gian, ph\u01b0\u01a1ng th\u1ee9c, lo\u1ea1i h\u00e0ng h\u00f3a \u0111\u1ed5i tr\u1ea3.<\/p><p><strong>30.4. Ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n <\/strong><\/p><p>30.4.1. C\u00e1c tr\u01b0\u1eddng h\u1ee3p ho\u00e0n ti\u1ec1n:<\/p><p>a. H\u00e0ng H\u00f3a b\u1ecb m\u1ea5t, h\u01b0 h\u1ea1i trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n, H\u00e0ng H\u00f3a sai\/ thi\u1ebfu so v\u1edbi \u0111\u01a1n \u0111\u1eb7t h\u00e0ng, H\u00e0ng H\u00f3a b\u1ecb l\u1ed7i\/ k\u00e9m ch\u1ea5t l\u01b0\u1ee3ng\/ kh\u00f4ng ho\u1ea1t \u0111\u1ed9ng\/ \u0111\u00e3 qua s\u1eed d\u1ee5ng\/ kh\u00e1c v\u1edbi m\u00f4 t\u1ea3\/ gi\u1ea3 nh\u00e1i.<\/p><p>b. \u0110\u1ed1i T\u00e1c Giao H\u00e0ng thu ti\u1ec1n m\u1eb7t \u0111\u1ed1i v\u1edbi \u0111\u01a1n h\u00e0ng \u0111\u00e3 thanh to\u00e1n qua th\u1ebb\/ V\u00ed \u0111i\u1ec7n t\u1eed ho\u1eb7c thu ti\u1ec1n v\u01b0\u1ee3t qu\u00e1 s\u1ed1 ti\u1ec1n hi\u1ec3n th\u1ecb tr\u00ean \u1ee8ng D\u1ee5ng, Ng\u01b0\u1eddi D\u00f9ng \u0111\u00e3 thanh to\u00e1n cho H\u00e0ng H\u00f3a nh\u01b0ng \u0110\u1ed1i T\u00e1c Giao H\u00e0ng kh\u00f4ng giao h\u00e0ng.<\/p><p>c. C\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00e1c \u0111\u01b0\u1ee3c Grab th\u00f4ng b\u00e1o \u00e1p d\u1ee5ng \u0111\u1ebfn Ng\u01b0\u1eddi D\u00f9ng t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m v\u00e0 kh\u00f4ng tr\u00e1i v\u1edbi quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/p><p>30.4.2. Quy tr\u00ecnh ho\u00e0n ti\u1ec1n:<\/p><p>a. Trong v\u00f2ng 48 gi\u1edd k\u1ec3 t\u1eeb khi x\u1ea3y ra c\u00e1c tr\u01b0\u1eddng h\u1ee3p ho\u00e0n ti\u1ec1n, Ng\u01b0\u1eddi D\u00f9ng th\u00f4ng b\u00e1o v\u1ec1 y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n theo m\u1ed9t trong c\u00e1c c\u00e1ch th\u1ee9c sau: (i) li\u00ean h\u1ec7 v\u1edbi Grab v\u00e0o b\u1eb1ng c\u00e1ch truy c\u1eadp v\u00e0o m\u1ee5c \u201cTrung t\u00e2m tr\u1ee3 gi\u00fap\u201d ngay tr\u00ean \u1ee8ng D\u1ee5ng \u0111\u1ec3 trao \u0111\u1ed5i tr\u1ef1c ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 th\u00f4ng qua tin nh\u1eafn, ho\u1eb7c g\u1ecdi tr\u1ef1c ti\u1ebfp cho t\u1ed5ng \u0111\u00e0i Grab, (ii) g\u1eedi ph\u1ea3n h\u1ed3i \u0111\u1ebfn trang help.grab.com, ho\u1eb7c trang m\u1ea1ng x\u00e3 h\u1ed9i Facebook ch\u00ednh th\u1ee9c c\u1ee7a Grab https:\/\/www.facebook.com\/GrabVN, ho\u1eb7c (iii) t\u1eeb \u1ee9ng d\u1ee5ng Grab ngay sau m\u1ed7i chuy\u1ebfn xe, v\u00e0\/ho\u1eb7c (iv) c\u00e1c h\u00ecnh th\u1ee9c kh\u00e1c do Grab th\u00f4ng b\u00e1o \u00e1p d\u1ee5ng v\u00e0 kh\u00f4ng tr\u00e1i v\u1edbi quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/p><p>b. Trong v\u00f2ng t\u1eeb m\u1ed9t (01) \u0111\u1ebfn n\u0103m (05) ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n t\u1eeb Ng\u01b0\u1eddi D\u00f9ng, Grab s\u1ebd th\u00f4ng b\u00e1o y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng cho Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba v\u00e0\/ho\u1eb7c \u0110\u1ed1i T\u00e1c Giao H\u00e0ng c\u00f3 li\u00ean quan \u0111\u1ec3 Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba v\u00e0\/ho\u1eb7c \u0110\u1ed1i T\u00e1c Giao H\u00e0ng ki\u1ec3m tra, x\u00e1c minh n\u1ed9i dung, v\u00e0\/ho\u1eb7c y\u00eau c\u1ea7u Ng\u01b0\u1eddi D\u00f9ng cung c\u1ea5p c\u00e1c t\u00e0i li\u1ec7u, th\u00f4ng tin li\u00ean quan \u0111\u1ec3 x\u00e1c minh s\u1ef1 vi\u1ec7c.<\/p><p>c. Sau khi ho\u00e0n t\u1ea5t vi\u1ec7c ki\u1ec3m tra, x\u00e1c minh th\u00f4ng tin:<\/p><p>(i) N\u1ebfu thu\u1ed9c tr\u01b0\u1eddng h\u1ee3p ho\u00e0n ti\u1ec1n: Grab th\u00f4ng b\u00e1o cho Ng\u01b0\u1eddi D\u00f9ng \u0111\u1ec3 Ng\u01b0\u1eddi D\u00f9ng x\u00e1c nh\u1eadn c\u00e1c th\u00f4ng tin li\u00ean quan \u0111\u1ebfn vi\u1ec7c ho\u00e0n ti\u1ec1n v\u00e0 ti\u1ebfn h\u00e0nh ho\u00e0n ti\u1ec1n theo c\u00e1c ph\u01b0\u01a1ng th\u1ee9c b\u00ean d\u01b0\u1edbi trong v\u00f2ng 05 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u t\u1eeb Ng\u01b0\u1eddi D\u00f9ng. L\u01b0u \u00fd, trong tr\u01b0\u1eddng h\u1ee3p ho\u00e0n ti\u1ec1n qua t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng\/ th\u1ebb t\u00edn d\u1ee5ng\/ th\u1ebb ghi n\u1ee3, th\u1eddi gian Ng\u01b0\u1eddi D\u00f9ng nh\u1eadn \u0111\u01b0\u1ee3c ti\u1ec1n s\u1ebd ph\u1ee5 thu\u1ed9c v\u00e0o th\u1eddi gian x\u1eed l\u00fd giao d\u1ecbch c\u1ee7a t\u1eebng ng\u00e2n h\u00e0ng ph\u00e1t h\u00e0nh th\u1ebb.<\/p><p>(ii) N\u1ebfu kh\u00f4ng thu\u1ed9c tr\u01b0\u1eddng h\u1ee3p ho\u00e0n ti\u1ec1n: Grab th\u00f4ng b\u00e1o v\u1ec1 k\u1ebft qu\u1ea3 x\u1eed l\u00fd cho Ng\u01b0\u1eddi D\u00f9ng.<\/p><p>30.4.3. Ph\u01b0\u01a1ng th\u1ee9c ho\u00e0n ti\u1ec1n: Chuy\u1ec3n ti\u1ec1n qua c\u00e1c lo\u1ea1i v\u00ed \u0111i\u1ec7n t\u1eed ho\u1eb7c chuy\u1ec3n ti\u1ec1n v\u00e0o t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng\/ th\u1ebb t\u00edn d\u1ee5ng\/ th\u1ebb ghi n\u1ee3 c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng, g\u1eedi voucher v\u00e0o m\u1ee5c GrabXu trong t\u00e0i kho\u1ea3n Grab c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng v\u00e0\/ ho\u1eb7c c\u00e1c ph\u01b0\u01a1ng th\u1ee9c kh\u00e1c theo th\u1ecfa thu\u1eadn gi\u1eefa Grab v\u00e0 Ng\u01b0\u1eddi D\u00f9ng.<\/p><p><b>30.5. Ch\u00ednh s\u00e1ch <\/b><b>b\u1ea3o<\/b><b> h\u00e0nh\/b\u1ea3o tr\u00ec s\u1ea3n ph\u1ea9m<\/b><span style=\"font-weight: 400\">: Kh\u00f4ng \u00e1p d\u1ee5ng.<\/span><\/p><p><strong>31. Ti\u00eau ch\u00ed x\u00e1c \u0111\u1ecbnh \u01b0u ti\u00ean hi\u1ec3n th\u1ecb s\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5\u00a0<\/strong><\/p><p>Ti\u00eau ch\u00ed \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh \u01b0u ti\u00ean hi\u1ec3n th\u1ecb s\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 tr\u00ean N\u1ec1n T\u1ea3ng Grab ch\u1ee7 y\u1ebfu d\u1ef1a v\u00e0o l\u1ecbch s\u1eed truy c\u1eadp, giao d\u1ecbch c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng tr\u00ean N\u1ec1n T\u1ea3ng. Ngo\u00e0i ra, ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u00f3 th\u1ec3 ch\u1ee7 \u0111\u1ed9ng l\u1ef1a ch\u1ecdn th\u00eam c\u00e1c ti\u00eau ch\u00ed hi\u1ec3n th\u1ecb t\u00f9y v\u00e0o nhu c\u1ea7u c\u1ee7a m\u00ecnh (nh\u01b0 ph\u00ed giao h\u00e0ng, th\u1eddi gian giao h\u00e0ng, \u0111\u00e1nh gi\u00e1, \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t).<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1b62b8f\" data-id=\"1b62b8f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6465d31 elementor-widget elementor-widget-text-editor\" data-id=\"6465d31\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2322823 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2322823\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fbd3537\" data-id=\"fbd3537\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6d99e42 elementor-section-height-default elementor-section-boxed elementor-section-height-default\" data-id=\"6d99e42\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-aebdbf4\" data-id=\"aebdbf4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a6f857 elementor-widget elementor-widget-text-editor\" data-id=\"7a6f857\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline\"><strong>Ph\u1ea7n B \u2013 C\u00e1c \u0111i\u1ec1u kho\u1ea3n b\u1ed5 sung<\/strong><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ee3013 elementor-widget elementor-widget-menu-anchor\" data-id=\"4ee3013\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-b1\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21a6142 elementor-widget elementor-widget-text-editor\" data-id=\"21a6142\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>A. <span style=\"text-decoration: underline\">GRABFOOD<\/span><\/strong><\/p><p><strong>1. \u0110\u1ed1i v\u1edbi Ng\u01b0\u1eddi D\u00f9ng GrabFood:<\/strong><\/p><p>1.1. \u1ee8ng D\u1ee5ng cho ph\u00e9p b\u1ea1n \u0111\u1eb7t h\u00e0ng th\u1ef1c ph\u1ea9m v\u00e0 \u0111\u1ed3 u\u1ed1ng t\u1eeb c\u00e1c nh\u00e0 cung c\u1ea5p th\u1ef1c ph\u1ea9m v\u00e0 \u0111\u1ed3 u\u1ed1ng (\u201c<strong>Th\u01b0\u01a1ng Nh\u00e2n GrabFood<\/strong>\u201d), \u0111\u1ec3 c\u00e1c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 giao h\u00e0ng b\u00ean th\u1ee9 ba giao cho b\u1ea1n (\u201c<strong>\u0110\u1ed1i T\u00e1c Giao H\u00e0ng<\/strong>\u201d). Grab kh\u00f4ng s\u1edf h\u1eefu, b\u00e1n ho\u1eb7c b\u00e1n l\u1ea1i b\u1ea5t k\u1ef3 m\u1eb7t h\u00e0ng th\u1ef1c ph\u1ea9m v\u00e0 \u0111\u1ed3 u\u1ed1ng n\u00e0o v\u00e0 kh\u00f4ng ki\u1ec3m so\u00e1t c\u00e1c Th\u01b0\u01a1ng Nh\u00e2n GrabFood, \u0110\u1ed1i T\u00e1c Giao H\u00e0ng ho\u1eb7c b\u1ea5t k\u1ef3 d\u1ecbch v\u1ee5 n\u00e0o do h\u1ecd cung c\u1ea5p. B\u1ea1n hi\u1ec3u r\u1eb1ng b\u1ea5t k\u1ef3 \u0111\u01a1n h\u00e0ng n\u00e0o b\u1ea1n \u0111\u1eb7t s\u1ebd tu\u1ef3 thu\u1ed9c v\u00e0o t\u00ednh s\u1eb5n c\u00f3 c\u1ee7a c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 \u0111\u1ecba \u0111i\u1ec3m ph\u1ee5c v\u1ee5 c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n GrabFood v\u00e0\/ ho\u1eb7c \u0110\u1ed1i T\u00e1c Giao H\u00e0ng.<\/p><p>1.2. T\u1ea5t c\u1ea3 c\u00e1c \u0111\u01a1n h\u00e0ng th\u1ef1c ph\u1ea9m v\u00e0 y\u00eau c\u1ea7u giao h\u00e0ng th\u1ef1c hi\u1ec7n tr\u00ean \u1ee8ng D\u1ee5ng (\u201c<strong>\u0110\u01a1n H\u00e0ng<\/strong>\u201d) \u0111\u01b0\u1ee3c xem l\u00e0 \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn. <span style=\"font-weight: 400\">Trong th\u1eddi gian 60 ph\u00fat k\u1ec3 t\u1eeb th\u1eddi \u0111i\u1ec3m \u0110\u01a1n H\u00e0ng \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn (\u201c<strong>Th\u1eddi Gian Ch\u1edd<\/strong>\u201d), b\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c quy\u1ec1n h\u1ee7y \u0110\u01a1n H\u00e0ng. B\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m thanh to\u00e1n \u0111\u1ea7y \u0111\u1ee7 gi\u00e1 tr\u1ecb \u0110\u01a1n H\u00e0ng khi (i) vi\u1ec7c h\u1ee7y b\u1ecf \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n trong Th\u1eddi Gian Ch\u1edd ho\u1eb7c (ii) b\u1ea1n kh\u00f4ng xu\u1ea5t hi\u1ec7n t\u1ea1i \u0111\u1ecba \u0111i\u1ec3m giao h\u00e0ng ho\u1eb7c (iii) kh\u00f4ng th\u1ec3 li\u00ean h\u1ec7 v\u1edbi b\u1ea1n tr\u1ef1c ti\u1ebfp ho\u1eb7c qua \u0111i\u1ec7n tho\u1ea1i sau 10 ph\u00fat k\u1ec3 t\u1eeb khi \u0110\u1ed1i T\u00e1c Giao H\u00e0ng \u0111\u1ebfn \u0111\u1ecba \u0111i\u1ec3m do b\u1ea1n ch\u1ec9 \u0111\u1ecbnh qua \u1ee8ng D\u1ee5ng. Grab c\u00f3 to\u00e0n quy\u1ec1n gi\u1eef l\u1ea1i v\u00e0 kh\u1ea5u tr\u1eeb c\u00e1c kho\u1ea3n ti\u1ec1n ch\u01b0a thanh to\u00e1n b\u1eb1ng b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c thanh to\u00e1n h\u1ee3p ph\u00e1p n\u00e0o m\u00e0 Grab cho l\u00e0 ph\u00f9 h\u1ee3p<\/span>.<\/p><p>1.3. Sau khi b\u1ea1n \u0111\u1eb7t \u0110\u01a1n H\u00e0ng th\u00e0nh c\u00f4ng, Th\u01b0\u01a1ng Nh\u00e2n GrabFood v\u00e0\/ ho\u1eb7c \u0110\u1ed1i T\u00e1c Giao H\u00e0ng c\u00f3 th\u1ec3 g\u1ecdi cho b\u1ea1n theo s\u1ed1 \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c s\u1ed1 di \u0111\u1ed9ng \u0111\u01b0\u1ee3c cung c\u1ea5p ho\u1eb7c li\u00ean h\u1ec7 v\u1edbi b\u1ea1n \u0111\u1ec3 x\u00e1c nh\u1eadn chi ti\u1ebft v\u1ec1 \u0111\u01a1n h\u00e0ng, b\u1ea5t k\u1ef3 thay \u0111\u1ed5i n\u00e0o trong \u0111\u01a1n \u0111\u1eb7t h\u00e0ng (v\u00ed d\u1ee5: do kh\u00f4ng c\u00f3 s\u1eb5n), gi\u00e1 ph\u1ea3i tr\u1ea3 ho\u1eb7c b\u1ea5t k\u1ef3 thay \u0111\u1ed5i n\u00e0o v\u00e0\/ ho\u1eb7c th\u1eddi gian giao h\u00e0ng \u01b0\u1edbc t\u00ednh. \u0110\u1ec3 tr\u00e1nh nh\u1ea7m l\u1eabn, Grab kh\u00f4ng li\u00ean quan v\u00e0 s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho b\u1ea5t k\u1ef3 th\u1ecfa thu\u1eadn ri\u00eang n\u00e0o gi\u1eefa b\u1ea1n v\u00e0 Th\u01b0\u01a1ng Nh\u00e2n GrabFood v\u00e0\/ho\u0103c \u0110\u1ed1i T\u00e1c Giao H\u00e0ng v\u1ec1 vi\u1ec7c s\u1eeda \u0111\u1ed5i v\u00e0\/ ho\u1eb7c h\u1ee7y \u0111\u01a1n h\u00e0ng khi m\u00e0 c\u00e1c th\u1ecfa thu\u1eadn \u0111\u00f3 kh\u00f4ng \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn v\u00e0 ghi l\u1ea1i tr\u00ean \u1ee8ng D\u1ee5ng.<\/p><p>1.4. Grab, Th\u01b0\u01a1ng Nh\u00e2n GrabFood v\u00e0\/ ho\u1eb7c \u0110\u1ed1i T\u00e1c Giao H\u00e0ng c\u00f3 quy\u1ec1n kh\u00f4ng x\u1eed l\u00fd \u0110\u01a1n H\u00e0ng c\u1ee7a b\u1ea1n trong tr\u01b0\u1eddng h\u1ee3p b\u1ea1n kh\u00f4ng nghe \u0111i\u1ec7n tho\u1ea1i t\u1ea1i th\u1eddi \u0111i\u1ec3m c\u00f3 cu\u1ed9c g\u1ecdi \u0111\u1ebfn \u0111\u1ec3 x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng ho\u1eb7c kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c n\u1ebfu \u0111\u1ecba \u0111i\u1ec3m giao h\u00e0ng \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u n\u1eb1m b\u00ean ngo\u00e0i khu v\u1ef1c giao h\u00e0ng \u0111\u01b0\u1ee3c cung c\u1ea5p tr\u00ean \u1ee8ng D\u1ee5ng ho\u1eb7c kh\u00f4ng c\u00f3 s\u1eb5n c\u00e1c m\u1eb7t h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1eb7t h\u00e0ng. \u0110\u1ed1i T\u00e1c Giao H\u00e0ng c\u00f3 th\u1ec3 t\u1eeb ch\u1ed1i giao h\u00e0ng n\u1ebfu \u0111\u01a1n h\u00e0ng kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00f3ng g\u00f3i t\u1ed1t ho\u1eb7c n\u1ebfu qu\u00e1 l\u1edbn ho\u1eb7c qu\u00e1 n\u1eb7ng \u0111\u1ec3 v\u1eadn chuy\u1ec3n.<\/p><p>1.5. Gi\u00e1 c\u1ee7a c\u00e1c m\u1eb7t h\u00e0ng th\u1ef1c ph\u1ea9m v\u00e0 \u0111\u1ed3 u\u1ed1ng hi\u1ec3n th\u1ecb tr\u00ean \u1ee8ng D\u1ee5ng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh v\u00e0 ch\u1ecbu tr\u00e1ch nhi\u1ec7m duy nh\u1ea5t b\u1edfi Th\u01b0\u01a1ng Nh\u00e2n GrabFood v\u00e0 ch\u1ec9 \u0111\u01b0\u1ee3c li\u1ec7t k\u00ea \u0111\u1ec3 b\u1ea1n bi\u1ebft th\u00f4ng tin.<\/p><p>1.6. Gi\u00e1 c\u1ee7a c\u00e1c m\u1eb7t h\u00e0ng th\u1ef1c ph\u1ea9m v\u00e0 \u0111\u1ed3 u\u1ed1ng tr\u00ean \u1ee8ng D\u1ee5ng c\u00f3 th\u1ec3 b\u1ecb hi\u1ec3n th\u1ecb kh\u00f4ng ch\u00ednh x\u00e1c v\u00ec c\u00e1c l\u00fd do nh\u01b0 s\u1ef1 c\u1ed1 k\u1ef9 thu\u1eadt, l\u1ed7i \u0111\u00e1nh m\u00e1y ho\u1eb7c th\u00f4ng tin s\u1ea3n ph\u1ea9m l\u1ed7i th\u1eddi \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1edfi Th\u01b0\u01a1ng Nh\u00e2n GrabFod, trong tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3, Th\u01b0\u01a1ng Nh\u00e2n GrabFood c\u00f3 th\u1ec3 h\u1ee7y (c\u00e1c) \u0111\u01a1n \u0111\u1eb7t h\u00e0ng c\u1ee7a b\u1ea1n. Th\u01b0\u01a1ng Nh\u00e2n GrabFood s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m duy nh\u1ea5t v\u1ec1 b\u1ea5t k\u1ef3 s\u1ef1 b\u1ea3o \u0111\u1ea3m\/ cam \u0111oan n\u00e0o \u0111\u1ed1i v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m th\u1ef1c ph\u1ea9m \u0111\u00e3 b\u00e1n cho b\u1ea1n v\u00e0 kh\u00f4ng c\u00f3 tr\u01b0\u1eddng h\u1ee3p n\u00e0o l\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a Grab.<\/p><p>1.7. N\u1ebfu b\u1ea1n mu\u1ed1n s\u1eed d\u1ee5ng ho\u1eb7c \u00e1p d\u1ee5ng b\u1ea5t k\u1ef3 m\u00e3 khuy\u1ebfn m\u00e3i ho\u1eb7c gi\u1ea3m gi\u00e1 n\u00e0o, b\u1ea1n ph\u1ea3i nh\u1eadp m\u00e3 khuy\u1ebfn m\u00e3i ho\u1eb7c gi\u1ea3m gi\u00e1 c\u00f3 s\u1eb5n khi thanh to\u00e1n \u0111\u01a1n h\u00e0ng. T\u1ea5t c\u1ea3 c\u00e1c m\u00e3 khuy\u1ebfn m\u00e3i v\u00e0 gi\u1ea3m gi\u00e1 ph\u1ea3i tu\u00e2n theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n c\u1ee5 th\u1ec3 c\u1ee7a n\u00f3, lo\u1ea1i tr\u1eeb l\u1eabn nhau v\u00e0 kh\u00f4ng th\u1ec3 k\u1ebft h\u1ee3p v\u1edbi c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i kh\u00e1c, tr\u1eeb khi c\u00f3 quy \u0111\u1ecbnh kh\u00e1c. Gi\u00e1 ph\u1ea3i tr\u1ea3 cho m\u1eb7t h\u00e0ng th\u1ef1c ph\u1ea9m ho\u1eb7c \u0111\u1ed3 u\u1ed1ng gi\u1ea3m gi\u00e1 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c l\u00e0m tr\u00f2n v\u00e0 s\u1ebd \u0111\u01b0\u1ee3c n\u00eau tr\u00ean trang thanh to\u00e1n cho \u0111\u01a1n h\u00e0ng c\u1ee7a b\u1ea1n. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng ch\u00fang t\u00f4i kh\u00f4ng b\u1eaft bu\u1ed9c ph\u1ea3i ch\u1ea5p nh\u1eadn c\u00e1c m\u00e3 khuy\u1ebfn m\u00e3i v\u00e0 gi\u1ea3m gi\u00e1 \u0111\u01b0\u1ee3c nh\u1eadp sau khi qu\u00e1 tr\u00ecnh thanh to\u00e1n \u0111\u00e3 ho\u00e0n t\u1ea5t. Ch\u00fang t\u00f4i s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho b\u1ea5t k\u1ef3 t\u1ed5n th\u1ea5t, thi\u1ec7t h\u1ea1i, ph\u00ed v\u00e0 chi ph\u00ed ph\u1ea3i ch\u1ecbu ho\u1eb7c ph\u00e1t sinh do h\u00e0nh vi tr\u1ed9m c\u1eafp ho\u1eb7c s\u1eed d\u1ee5ng b\u1ea5t h\u1ee3p ph\u00e1p ho\u1eb7c gian l\u1eadn c\u1ee7a b\u1ea5t k\u1ef3 m\u00e3 khuy\u1ebfn m\u00e3i v\u00e0 gi\u1ea3m gi\u00e1 n\u00e0o. Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n b\u1ea5t k\u1ef3 h\u00e0nh \u0111\u1ed9ng n\u00e0o ch\u1ed1ng l\u1ea1i b\u1ea1n n\u1ebfu b\u1ea1n b\u1ecb ph\u00e1t hi\u1ec7n s\u1eed d\u1ee5ng b\u1ea5t k\u1ef3 m\u00e3 khuy\u1ebfn m\u00e3i v\u00e0 gi\u1ea3m gi\u00e1 n\u00e0o theo c\u00e1ch b\u1ea5t h\u1ee3p ph\u00e1p ho\u1eb7c l\u1eeba \u0111\u1ea3o, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf \u0111\u00ecnh ch\u1ec9 ho\u1eb7c ch\u1ea5m d\u1ee9t t\u00e0i kho\u1ea3n ng\u01b0\u1eddi d\u00f9ng c\u1ee7a b\u1ea1n. C\u0103n c\u1ee9 v\u00e0o th\u1ecfa thu\u1eadn ho\u1eb7c thu x\u1ebfp gi\u1eefa b\u1ea1n v\u00e0 Th\u01b0\u01a1ng Nh\u00e2n GrabFood v\u00e0\/ho\u1eb7c \u0110\u1ed1i T\u00e1c Giao H\u00e0ng ph\u00f9 h\u1ee3p theo quy \u0111\u1ecbnh c\u1ee7a m\u1ee5c 1.1.3 tr\u00ean \u0111\u00e2y, b\u1ea1n s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c quy\u1ec1n ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng c\u00e1c m\u00e3 khuy\u1ebfn m\u1ea1i ho\u1eb7c m\u00e3 gi\u1ea3m gi\u00e1 \u00e1p d\u1ee5ng cho \u0110\u01a1n H\u00e0ng \u0111\u00e3 \u0111\u1eb7t tr\u01b0\u1edbc \u0111\u00f3. Trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p n\u00e0y, Grab c\u00f3 quy\u1ec1n g\u1ee1 b\u1ecf c\u00e1c m\u00e3 khuy\u1ebfn m\u1ea1i ho\u1eb7c m\u00e3 gi\u1ea3m gi\u00e1 \u0111\u00e3 \u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi c\u00e1c \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u1eb7t tr\u01b0\u1edbc \u0111\u00f3 ho\u1eb7c ng\u01b0\u1ee3c l\u1ea1i ti\u1ebfn h\u00e0nh c\u00e1c b\u01b0\u1edbc c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh c\u00e1c m\u00e3 khuy\u1ebfn m\u1ea1i ho\u1eb7c m\u00e3 gi\u1ea3m gi\u00e1 \u0111\u00e3 b\u1ecb s\u1eed d\u1ee5ng sai.<\/p><p>1.8. Th\u01b0\u01a1ng Nh\u00e2n GrabFood s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m duy nh\u1ea5t v\u1ec1 m\u1ecdi b\u1ea3o \u0111\u1ea3m li\u00ean quan \u0111\u1ebfn, v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a, c\u00e1c s\u1ea3n ph\u1ea9m th\u1ef1c ph\u1ea9m v\u00e0 \u0111\u1ed3 u\u1ed1ng \u0111\u01b0\u1ee3c b\u00e1n cho b\u1ea1n.<\/p><p>1.9. B\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m \u0111\u1ea3m b\u1ea3o c\u00e1c chi ti\u1ebft m\u00e0 b\u1ea1n nh\u1eadp cho \u0110\u01a1n H\u00e0ng tr\u00ean \u1ee8ng D\u1ee5ng l\u00e0 ch\u00ednh x\u00e1c v\u00e0 \u0111\u1ea7y \u0111\u1ee7. Grab s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m trong tr\u01b0\u1eddng h\u1ee3p giao h\u00e0ng tr\u1ec5 ho\u1eb7c kh\u00f4ng th\u1ec3 giao c\u00e1c m\u1eb7t h\u00e0ng th\u1ef1c ph\u1ea9m v\u00e0 \u0111\u1ed3 u\u1ed1ng v\u00ec l\u00fd do b\u1ea1n nh\u1eadp sai chi ti\u1ebft giao h\u00e0ng tr\u00ean \u1ee8ng D\u1ee5ng.<\/p><p>1.10. Sau khi c\u00e1c m\u1eb7t h\u00e0ng th\u1ef1c ph\u1ea9m v\u00e0 \u0111\u1ed3 u\u1ed1ng \u0111\u01b0\u1ee3c giao, m\u1ecdi tr\u00e1ch nhi\u1ec7m li\u00ean quan \u0111\u1ebfn vi\u1ec7c ch\u1eadm d\u1ee1 h\u00e0ng, m\u1ea5t m\u00e1t, h\u01b0 h\u1ecfng, nhi\u1ec5m b\u1ea9n, l\u00e0m b\u1ea9n ho\u1eb7c c\u1ea7m gi\u1eef c\u00e1c m\u1eb7t h\u00e0ng th\u1ef1c ph\u1ea9m v\u00e0 \u0111\u1ed3 u\u1ed1ng (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n c\u00e1c h\u1ed9p \u0111\u1ef1ng) s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n giao cho b\u1ea1n d\u00f9 nguy\u00ean nh\u00e2n g\u00e2y ra d\u00f9 tr\u1ef1c ti\u1ebfp ho\u1eb7c gi\u00e1n ti\u1ebfp l\u00e0 t\u1eeb b\u1ea1n ho\u1eb7c t\u1eeb b\u1ea5t k\u1ef3 ng\u01b0\u1eddi n\u00e0o thay m\u1eb7t b\u1ea1n.<\/p><\/div><p>1.11. B\u1eb1ng vi\u1ec7c \u0111\u1eb7t \u0111\u01a1n h\u00e0ng mua s\u1ea3n ph\u1ea9m bia ho\u1eb7c r\u01b0\u1ee3u (\u201c<strong>\u0110\u01a1n H\u00e0ng C\u00f3 C\u1ed3n<\/strong>\u201d) t\u1eeb Th\u01b0\u01a1ng Nh\u00e2n GrabFood, b\u1ea1n \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n (i) \u0111\u1ee7 m\u01b0\u1eddi t\u00e1m (18) tu\u1ed5i v\u00e0 (ii) ho\u00e0n to\u00e0n hi\u1ec3u r\u00f5 r\u1eb1ng u\u1ed1ng bia ho\u1eb7c r\u01b0\u1ee3u c\u00f3 th\u1ec3 g\u00e2y h\u1ea1i cho s\u1ee9c kh\u1ecfe. Tr\u01b0\u1eddng h\u1ee3p b\u1ea1n kh\u00f4ng ph\u1ea3i l\u00e0 ng\u01b0\u1eddi ti\u00eau d\u00f9ng cu\u1ed1i c\u00f9ng c\u1ee7a \u0110\u01a1n H\u00e0ng C\u00f3 C\u1ed3n n\u00e0y, b\u1ea1n theo \u0111\u00f3 c\u0169ng \u0111\u1ea3m b\u1ea3o r\u1eb1ng ng\u01b0\u1eddi nh\u1eadn v\u00e0 s\u1eed d\u1ee5ng \u0111\u01a1n h\u00e0ng n\u00e0y (\u201c<strong>Ng\u01b0\u1eddi Nh\u1eadn<\/strong>\u201d) s\u1ebd lu\u00f4n lu\u00f4n \u0111\u1ee7 m\u01b0\u1eddi t\u00e1m (18) tu\u1ed5i tr\u1edf l\u00ean.<\/p><p>1.12. \u0110\u1ed1i T\u00e1c Giao H\u00e0ng GrabFood c\u00f3 quy\u1ec1n y\u00eau c\u1ea7u ch\u1ee9ng minh nh\u00e2n d\u00e2n ho\u1eb7c c\u0103n c\u01b0\u1edbc c\u00f4ng d\u00e2n c\u1ee7a b\u1ea1n ho\u1eb7c c\u1ee7a Ng\u01b0\u1eddi Nh\u1eadn \u0111\u1ec3 x\u00e1c nh\u1eadn \u0111\u1ed9 tu\u1ed5i, ho\u1eb7c c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i giao \u0110\u01a1n H\u00e0ng C\u00f3 C\u1ed3n cho b\u1ea5t k\u1ef3 ng\u01b0\u1eddi nh\u1eadn n\u00e0o m\u00e0 t\u1ea1i th\u1eddi \u0111i\u1ec3m giao h\u00e0ng ho\u1eb7c nh\u1eadn h\u00e0ng mang \u0111i c\u00f3 d\u1ea5u hi\u1ec7u nghi ng\u1edd kh\u00f4ng \u0111\u1ee7 18 tu\u1ed5i, ho\u1eb7c cho b\u1ea5t k\u1ef3 ng\u01b0\u1eddi n\u00e0o \u0111ang c\u00f3 d\u1ea5u hi\u1ec7u ch\u1ecbu s\u1ef1 t\u00e1c \u0111\u1ed9ng c\u1ee7a c\u1ed3n ho\u1eb7c ch\u1ea5t k\u00edch th\u00edch t\u1ea1i th\u1eddi \u0111i\u1ec3m giao h\u00e0ng ho\u1eb7c nh\u1eadn h\u00e0ng mang \u0111i v\u00e0 trong tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3, b\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng Grab, Th\u01b0\u01a1ng Nh\u00e2n GrabFood, \u0110\u1ed1i T\u00e1c Giao H\u00e0ng GrabFood kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5 ho\u00e0n tr\u1ea3 l\u1ea1i kho\u1ea3n \u0111\u00e3 thanh to\u00e1n cho \u0110\u01a1n H\u00e0ng C\u00f3 C\u1ed3n \u0111\u00f3.<\/p><p>1.13. Tr\u01b0\u1eddng h\u1ee3p b\u1ea1n ch\u01b0a \u0111\u1ee7 m\u01b0\u1eddi t\u00e1m (18) tu\u1ed5i, b\u1ea1n ho\u00e0n to\u00e0n \u0111\u1ed3ng \u00fd g\u00e1nh ch\u1ecbu m\u1ecdi h\u1eadu qu\u1ea3 ph\u00e1p l\u00fd ph\u00e1t sinh, \u0111\u1ed3ng th\u1eddi cam k\u1ebft b\u1ed3i ho\u00e0n, b\u1ea3o v\u1ec7 v\u00e0 gi\u1eef cho Grab, Th\u01b0\u01a1ng Nh\u00e2n GrabFood, \u0110\u1ed1i T\u00e1c Giao H\u00e0ng GrabFood, ho\u1eb7c b\u1ea5t k\u1ef3 b\u00ean cung c\u1ea5p d\u1ecbch v\u1ee5 th\u1ee9 ba n\u00e0o kh\u00e1c cho Grab, c\u00e1c c\u00f4ng ty con, c\u00f4ng ty li\u00ean k\u1ebft, gi\u00e1m \u0111\u1ed1c, nh\u00e2n vi\u00ean, \u0111\u1ea1i l\u00fd, \u0111\u1ed1i t\u00e1c \u0111\u1ed3ng th\u01b0\u01a1ng hi\u1ec7u ho\u1eb7c c\u00e1c \u0111\u1ed1i t\u00e1c kh\u00e1c c\u1ee7a Grab (\u201c<strong>B\u00ean B\u1ecb Thi\u1ec7t H\u1ea1i<\/strong>\u201d), kh\u1ecfi b\u1ea5t k\u1ef3 khi\u1ebfu n\u1ea1i, h\u00e0nh \u0111\u1ed9ng, th\u1ee7 t\u1ee5c t\u1ed1 t\u1ee5ng v\u00e0 khi\u1ebfu ki\u1ec7n v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd li\u00ean quan, thi\u1ec7t h\u1ea1i, c\u00e1c kho\u1ea3n d\u00e0n x\u1ebfp, kho\u1ea3n ph\u1ea1t, chi ph\u00ed th\u1ef1c t\u1ebf (bao g\u1ed3m, nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n, c\u00e1c chi ph\u00ed t\u1ed1 t\u1ee5ng gi\u1ea3i quy\u1ebft tranh ch\u1ea5p) m\u00e0 B\u00ean B\u1ecb Thi\u1ec7t H\u1ea1i ph\u1ea3i g\u00e1nh ch\u1ecbu ph\u00e1t sinh t\u1eeb ho\u1eb7c c\u00f3 li\u00ean quan \u0111\u1ebfn c\u00e1c h\u00e0nh vi c\u1ed1 t\u00ecnh l\u1eeba d\u1ed1i, thao t\u00fang, che gi\u1ea5u v\u1edbi Grab, Th\u01b0\u01a1ng Nh\u00e2n GrabFood, \u0110\u1ed1i T\u00e1c Giao H\u00e0ng GrabFood, kh\u1ecfi nh\u1eefng th\u00f4ng tin sai s\u1ef1 th\u1eadt ho\u1eb7c vi ph\u1ea1m c\u00e1c cam k\u1ebft, tuy\u00ean b\u1ed1, v\u00e0\/ho\u1eb7c b\u1ea5t k\u1ef3 h\u00e0nh vi vi ph\u1ea1m ph\u00e1p lu\u1eadt ho\u1eb7c quy\u1ec1n l\u1ee3i c\u1ee7a b\u00ean th\u1ee9 ba b\u1ea5t k\u1ef3, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n vi\u1ec7c h\u1ea1n ch\u1ebf \u0111\u1ed9 tu\u1ed5i nh\u01b0 quy \u0111\u1ecbnh tr\u00ean \u0111\u00e2y.<\/p><p><span style=\"font-weight: 400\">1.1.14 N\u1ebfu b\u1ea1n ch\u1ecdn l\u00e0m tr\u01b0\u1edfng nh\u00f3m ho\u1eb7c tham gia \u0110\u1eb7t \u0111\u01a1n nh\u00f3m, b\u1ea1n \u0111\u1ed3ng \u00fd ch\u1ecbu s\u1ef1 r\u00e0ng bu\u1ed9c v\u00e0 tu\u00e2n th\u1ee7 \u0110i\u1ec1u kho\u1ea3n d\u1ecbch v\u1ee5 c\u1ee7a \u0110\u1eb7t \u0111\u01a1n nh\u00f3m.<\/span><\/p><p><strong>2. \u0110\u1ed1i v\u1edbi Th\u01b0\u01a1ng Nh\u00e2n GrabFood:<\/strong><\/p><p><strong>2.1. D\u1ecbch v\u1ee5 v\u00e0 Thi\u1ebft B\u1ecb \u0110\u1eb7t H\u00e0ng<\/strong><\/p><p>2.1.1. \u0110\u1ec3 t\u00ednh Ph\u00ed D\u1ecbch V\u1ee5, Grab ph\u1ea3i,<\/p><p>(a) cung c\u1ea5p cho Th\u01b0\u01a1ng Nh\u00e2n GrabFood m\u1ed9t T\u00e0i Kho\u1ea3n \u0111\u1ec3 k\u00edch ho\u1ea1t v\u00e0 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho: (i) vi\u1ec7c mua c\u00e1c Ph\u1ea7n \u0102n c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng t\u1eeb Th\u01b0\u01a1ng Nh\u00e2n; (ii) truy c\u1eadp c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n v\u00e0o c\u00e1c d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n v\u00e0 giao h\u00e0ng theo y\u00eau c\u1ea7u c\u1ee7a \u0110\u1ed1i T\u00e1c Giao H\u00e0ng v\u00e0 k\u1ebft n\u1ed1i Th\u01b0\u01a1ng Nh\u00e2n v\u1edbi c\u00e1c \u0110\u1ed1i T\u00e1c Giao H\u00e0ng \u0111\u00f3 \u0111\u1ec3 \u0110\u1ed1i T\u00e1c Giao H\u00e0ng th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n ho\u1eb7c giao h\u00e0ng li\u00ean quan \u0111\u1ebfn c\u00e1c Ph\u1ea7n \u0102n do Th\u01b0\u01a1ng Nh\u00e2n cung c\u1ea5p; v\u00e0<\/p><p>(b) cung c\u1ea5p ngu\u1ed3n kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 c\u00e1c s\u1eafp x\u1ebfp li\u00ean quan kh\u00e1c li\u00ean quan \u0111\u1ebfn kho\u1ea3n a n\u00eau tr\u00ean.<\/p><p>(\u201c<strong>D\u1ecbch V\u1ee5<\/strong>\u201d).<\/p><p>2.1.2. Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ed3ng \u00fd r\u1eb1ng Grab l\u00e0 m\u1ed9t c\u00f4ng ty c\u00f4ng ngh\u1ec7 cung c\u1ea5p GrabFood tr\u00ean \u1ee8ng D\u1ee5ng Grab v\u00e0 Grab ch\u1ec9 cung c\u1ea5p n\u1ec1n t\u1ea3ng cho Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ec3 k\u1ebft n\u1ed1i v\u1edbi \u0110\u1ed1i T\u00e1c Giao H\u00e0ng. V\u1edbi vai tr\u00f2 l\u00e0 nh\u00e0 cung c\u1ea5p n\u1ec1n t\u1ea3ng, Grab kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5 x\u1eed l\u00fd, chu\u1ea9n b\u1ecb v\u00e0 giao Ph\u1ea7n \u0102n v\u00e0 Grab kh\u00f4ng \u0111\u01b0\u1ee3c tham gia v\u00e0o b\u1ea5t k\u1ef3 th\u1ecfa thu\u1eadn, \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n ho\u1eb7c quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 n\u00e0o gi\u1eefa Ng\u01b0\u1eddi D\u00f9ng v\u00e0 Th\u01b0\u01a1ng Nh\u00e2n.<\/p><p>2.1.3. Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i c\u00e0i \u0111\u1eb7t b\u1ea5t k\u1ef3 thi\u1ebft b\u1ecb n\u00e0o n\u1ebfu Grab y\u00eau c\u1ea7u m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd \u0111\u1ec3 nh\u1eadn \u0111\u01a1n \u0111\u1eb7t h\u00e0ng Ph\u1ea7n \u0102n (bao g\u1ed3m, kh\u00f4ng gi\u1edbi h\u1ea1n, m\u00e1y t\u00ednh b\u1ea3ng ho\u1eb7c c\u00e1c thi\u1ebft b\u1ecb \u0111i\u1ec7n t\u1eed nh\u1eadn h\u00e0ng t\u1ef1 \u0111\u1ed9ng kh\u00e1c) (\u201c<strong>Thi\u1ebft B\u1ecb \u0110\u1eb7t H\u00e0ng<\/strong>\u201d). B\u1ea5t k\u1ef3 Thi\u1ebft B\u1ecb \u0110\u1eb7t H\u00e0ng n\u00e0o do Grab cung c\u1ea5p s\u1ebd v\u1eabn l\u00e0 t\u00e0i s\u1ea3n duy nh\u1ea5t c\u1ee7a Grab v\u00e0 s\u1ebd ch\u1ec9 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng cho c\u00e1c m\u1ee5c \u0111\u00edch li\u00ean quan \u0111\u1ebfn vi\u1ec7c ho\u00e0n th\u00e0nh tr\u00e1ch nhi\u1ec7m c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n theo \u0110i\u1ec1u kho\u1ea3n S\u1eed d\u1ee5ng v\u00e0\/ho\u1eb7c h\u1ee3p \u0111\u1ed3ng thu\u00ea m\u01b0\u1ee3n thi\u1ebft b\u1ecb ph\u00f9 h\u1ee3p.<\/p><p><strong>2.2. Ngh\u0129a v\u1ee5 c\u1ee7a C\u00e1c B\u00ean<\/strong><\/p><p>2.2.1 Ngh\u0129a v\u1ee5 c\u1ee7a Grab:<\/p><p>(a) Grab s\u1ebd h\u1ed7 tr\u1ee3 \u0111\u0103ng t\u1ea3i, v\u00e0 ti\u1ebfp t\u1ee5c c\u1eadp nh\u1eadt tr\u00ean \u1ee8ng D\u1ee5ng Grab th\u00f4ng tin c\u1ee7a Nh\u00e0 H\u00e0ng v\u00e0 th\u00f4ng tin Ph\u1ea7n \u0102n \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1edfi Th\u01b0\u01a1ng Nh\u00e2n, trong ch\u1eebng m\u1ef1c m\u00e0 th\u00f4ng tin \u0111\u00f3 v\u00e0 c\u00e1c c\u1eadp nh\u1eadt \u0111\u01b0\u1ee3c Th\u01b0\u01a1ng Nh\u00e2n th\u00f4ng b\u00e1o cho Grab m\u1ed9t c\u00e1ch k\u1ecbp th\u1eddi v\u00e0 c\u00e1ch kh\u00e1c theo \u0110i\u1ec1u 2.2.2(a).<\/p><p>(b) Grab s\u1ebd \u0111\u1ea3m b\u1ea3o r\u1eb1ng, khi Ng\u01b0\u1eddi D\u00f9ng \u0111\u1eb7t m\u1ed9t Ph\u1ea7n \u0102n th\u00f4ng qua \u1ee8ng D\u1ee5ng Grab, \u0111\u01a1n h\u00e0ng \u0111\u00f3 s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o cho Th\u01b0\u01a1ng Nh\u00e2n.<\/p><p>(c) Trong ph\u1ea1m vi \u0111\u01b0\u1ee3c ph\u00e1p lu\u1eadt cho ph\u00e9p v\u00e0 theo u\u1ef7 quy\u1ec1n c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n, Grab c\u00f3 th\u1ec3 nh\u1eadn kho\u1ea3n thanh to\u00e1n c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng cho c\u00e1c Ph\u1ea7n \u0102n \u0111\u01b0\u1ee3c chu\u1ea9n b\u1ecb v\u00e0 ho\u00e0n l\u1ea1i c\u00e1c kho\u1ea3n thanh to\u00e1n \u0111\u00f3 cho Th\u01b0\u01a1ng Nh\u00e2n theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n c\u1ee7a H\u1ee3p \u0110\u1ed3ng n\u00e0y.<\/p><p>(d) Grab s\u1ebd t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho vi\u1ec7c qu\u1ea3n l\u00fd d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng v\u00e0 khi\u1ebfu n\u1ea1i c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng v\u00e0 chuy\u1ec3n th\u00f4ng tin li\u00ean quan \u0111\u1ebfn Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ec3 x\u1eed l\u00fd c\u00e1c khi\u1ebfu n\u1ea1i c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng.<\/p><p>2.2.2. Ngh\u0129a v\u1ee5 c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n<\/p><p>(a) Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i cung c\u1ea5p cho Grab t\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng tin v\u00e0 c\u1eadp nh\u1eadt v\u1ec1 Nh\u00e0 H\u00e0ng v\u00e0 Ph\u1ea7n \u0102n khi c\u1ea7n thi\u1ebft \u0111\u1ec3 Grab ho\u00e0n th\u00e0nh ngh\u0129a v\u1ee5 c\u1ee7a m\u00ecnh theo \u0110i\u1ec1u 2.2.1 tr\u00ean \u0111\u00e2y. Th\u00f4ng tin ph\u1ea3i \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c v\u00e0 lu\u00f4n \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt th\u01b0\u1eddng xuy\u00ean, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf th\u1ef1c \u0111\u01a1n c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n, bi\u1ec3u tr\u01b0ng, h\u00ecnh \u1ea3nh Ph\u1ea7n \u0102n, gi\u00e1 c\u1ea3, v\u00e0 chi ti\u1ebft c\u00f4ng ty c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n.<\/p><p>(b) Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i th\u00f4ng b\u00e1o ngay l\u1eadp t\u1ee9c cho Grab khi c\u00f3 s\u1ef1 thay \u0111\u1ed5i c\u00e1c th\u00f4ng tin \u0111\u00e3 cung c\u1ea5p theo 2.2.1 (v\u00e0 trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng \u0111\u01b0\u1ee3c tr\u1ec5 h\u01a1n 01 Ng\u00e0y L\u00e0m Vi\u1ec7c k\u1ec3 t\u1eeb khi c\u00f3 s\u1ef1 thay \u0111\u1ed5i). M\u1eb7c d\u00f9 \u0111\u00e3 \u0111\u1ec1 c\u1eadp \u1edf tr\u00ean, Th\u01b0\u01a1ng Nh\u00e2n s\u1ebd t\u00f4n tr\u1ecdng t\u1ea5t c\u1ea3 c\u00e1c \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u1eb7t theo th\u00f4ng tin (ngay c\u1ea3 khi \u0111\u00e3 l\u1ed7i th\u1eddi) c\u00f4ng b\u1ed1 tr\u00ean \u1ee8ng D\u1ee5ng Grab.<\/p><p>(c) Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i x\u00e1c minh th\u00f4ng tin \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 b\u1edfi Grab v\u00e0 ngay l\u1eadp t\u1ee9c ch\u1ec9 ra c\u00e1c \u0111i\u1ec3m sai s\u00f3t ho\u1eb7c kh\u00f4ng ch\u00ednh x\u00e1c.<\/p><p>(d) Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i \u0111\u1ea3m b\u1ea3o r\u1eb1ng t\u1ea5t c\u1ea3 gi\u00e1 c\u00e1c Ph\u1ea7n \u0102n \u0111\u01b0\u1ee3c cung c\u1ea5p tr\u00ean \u1ee8ng D\u1ee5ng Grab gi\u1ed1ng v\u1edbi gi\u00e1 \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1edfi Th\u01b0\u01a1ng Nh\u00e2n cho kh\u00e1ch h\u00e0ng th\u00f4ng qua b\u1ea5t k\u1ef3 n\u1ec1n t\u1ea3ng, k\u00eanh ph\u00e2n ph\u1ed1i ho\u1eb7c c\u01a1 s\u1edf n\u00e0o kh\u00e1c (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf c\u00e1c n\u1ec1n t\u1ea3ng giao h\u00e0ng, c\u00e1c k\u00eanh ph\u00e2n ph\u1ed1i ho\u1eb7c c\u01a1 s\u1edf c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n v\u00e0\/ho\u1eb7c b\u00ean th\u1ee9 ba).<\/p><p>(e) N\u1ebfu c\u00f3 b\u1ea5t k\u1ef3 s\u1ef1 thay \u0111\u1ed5i n\u00e0o \u0111\u1ed1i v\u1edbi c\u00e1c gi\u1ea5y ph\u00e9p kinh doanh v\u00e0\/ho\u1eb7c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n, Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i th\u00f4ng b\u00e1o ngay l\u1eadp t\u1ee9c cho Grab v\u1ec1 thay \u0111\u1ed5i \u0111\u00f3 (trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng \u0111\u01b0\u1ee3c ch\u1eadm h\u01a1n 24 gi\u1edd sau khi c\u00f3 s\u1ef1 thay \u0111\u1ed5i).<\/p><p>(f) Th\u01b0\u01a1ng Nh\u00e2n cho ph\u00e9p Grab v\u00e0 s\u1ebd h\u1ed7 tr\u1ee3 Grab \u0111\u1eb7t c\u00e1c t\u00e0i li\u1ec7u ti\u1ebfp th\u1ecb li\u00ean quan \u0111\u1ebfn GrabFood v\u00e0 c\u00e1c th\u00f4ng tin li\u00ean quan c\u0169ng nh\u01b0 b\u1ea5t k\u1ef3 s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 n\u00e0o kh\u00e1c do Grab v\u00e0\/ho\u1eb7c c\u00e1c C\u00f4ng Ty Li\u00ean K\u1ebft n\u1ebfu Grab y\u00eau c\u1ea7u t\u1ea1i c\u01a1 s\u1edf c\u1ee7a Nh\u00e0 H\u00e0ng ho\u1eb7c \u0111\u1ecba \u0111i\u1ec3m kinh doanh kh\u00e1c c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n m\u00e0 kh\u00f4ng t\u00ednh ph\u00ed cho Grab.<\/p><p>(g) Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i \u0111\u1ea3m b\u1ea3o t\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng tin \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 tr\u00ean \u1ee8ng D\u1ee5ng Grab li\u00ean quan \u0111\u1ebfn Th\u01b0\u01a1ng Nh\u00e2n, Nh\u00e0 H\u00e0ng v\u00e0\/ho\u1eb7c Ph\u1ea7n \u0102n l\u00e0 tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh v\u00e0 y\u00eau c\u1ea7u c\u1ee7a ph\u00e1p lu\u1eadt.<\/p><p>(h) Tr\u01b0\u1eddng h\u1ee3p Th\u01b0\u01a1ng Nh\u00e2n \u0111i\u1ec1u ch\u1ec9nh b\u1ea5t k\u1ef3 n\u1ed9i dung n\u00e0o trong \u0111\u01a1n h\u00e0ng c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng, Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ea3m b\u1ea3o r\u1eb1ng, khi \u0111i\u1ec1u ch\u1ec9nh n\u1ed9i dung \u0111\u00f3:<\/p><p>i\/ Th\u01b0\u01a1ng Nh\u00e2n \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn ho\u1eb7c \u0111\u01b0\u1ee3c ph\u00e9p t\u1eeb Ng\u01b0\u1eddi D\u00f9ng b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi s\u1ef1 \u0111i\u1ec1u ch\u1ec9nh \u0111\u00f3; v\u00e0<\/p><p>ii\/ Grab kh\u00f4ng tham gia v\u00e0 s\u1ebd kh\u00f4ng g\u00e1nh ch\u1ecbu b\u1ea5t k\u1ef3 tr\u00e1ch nhi\u1ec7m n\u00e0o \u0111\u1ed1i v\u1edbi m\u1ecdi s\u1ef1 \u0111i\u1ec1u ch\u1ec9nh n\u1ed9i dung \u0111\u01a1n h\u00e0ng do Th\u01b0\u01a1ng Nh\u00e2n th\u1ef1c hi\u1ec7n, d\u00f9 r\u1eb1ng Grab v\u1eabn \u0111\u01b0\u1ee3c b\u1ea3o l\u01b0u quy\u1ec1n (m\u00e0 kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5) \u00e1p d\u1ee5ng Bi\u1ec7n Ph\u00e1p Kh\u1eafc Ph\u1ee5c (nh\u01b0 \u0111\u00e3 \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh t\u1ea1i \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng) \u0111\u1ec3 ch\u1ec9nh s\u1eeda l\u1ea1i c\u00e1c n\u1ed9i dung \u0111i\u1ec1u ch\u1ec9nh tr\u01b0\u1edbc \u0111\u00f3 ho\u1eb7c \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c tranh ch\u1ea5p ho\u1eb7c khi\u1ebfu n\u1ea1i ph\u00e1t sinh t\u1eeb ho\u1eb7c c\u00f3 li\u00ean quan \u0111\u1ebfn c\u00e1c n\u1ed9i dung \u0111i\u1ec1u ch\u1ec9nh \u0111\u00f3.<\/p><p>i) Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i \u0111\u1ea3m b\u1ea3o b\u1ea5t k\u1ef3 ho\u1eb7c t\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng tin m\u00e0 Th\u01b0\u01a1ng Nh\u00e2n cung c\u1ea5p cho Grab kh\u00f4ng vi ph\u1ea1m Quy\u1ec1n S\u1edf H\u1eefu Tr\u00ed Tu\u1ec7 c\u1ee7a b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o.<\/p><p>j) Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i x\u1eed l\u00fd t\u1ea5t c\u1ea3 c\u00e1c \u0111\u01a1n h\u00e0ng v\u1edbi s\u1ef1 c\u1ea9n tr\u1ecdng h\u1ee3p l\u00fd v\u00e0 ngay khi nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng. \u0110\u01a1n h\u00e0ng ph\u1ea3i \u0111\u01b0\u1ee3c chu\u1ea9n b\u1ecb \u0111\u00fang v\u00e0 s\u1eb5n s\u00e0ng \u0111\u1ec3 \u0110\u1ed1i T\u00e1c Giao H\u00e0ng li\u00ean quan \u0111\u1ebfn nh\u1eadn trong khung th\u1eddi gian \u0111\u00e3 tho\u1ea3 thu\u1eadn.<\/p><p>k) Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i n\u1ed7 l\u1ef1c \u0111\u1ec3 duy tr\u00ec \u0111\u1ee7 l\u01b0\u1ee3ng h\u00e0ng t\u1ed3n kho c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1c Ph\u1ea7n \u0102n \u0111\u01b0\u1ee3c qu\u1ea3ng c\u00e1o t\u1ea1i m\u1ecdi th\u1eddi \u0111i\u1ec3m.<\/p><p>l) Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i \u0111\u1ea3m b\u1ea3o, trong su\u1ed1t t\u1ea5t c\u1ea3 c\u00e1c gi\u1edd ho\u1ea1t \u0111\u1ed9ng, Thi\u1ebft B\u1ecb \u0110\u1eb7t H\u00e0ng \u0111\u01b0\u1ee3c b\u1eadt v\u00e0 l\u01b0u tr\u1eef tr\u1ef1c tuy\u1ebfn v\u00e0 s\u1eb5n s\u00e0ng \u0111\u1ec3 ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd c\u00e1c \u0111\u01a1n \u0111\u1eb7t h\u00e0ng Ph\u1ea7n \u0102n.<\/p><p>m) Th\u01b0\u01a1ng Nh\u00e2n \u0111\u1ea3m b\u1ea3o t\u1ea5t c\u1ea3 c\u00e1c Ph\u1ea7n \u0102n \u0111\u01b0\u1ee3c cung c\u1ea5p c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng cao v\u00e0 vi\u1ec7c l\u01b0u tr\u1eef, s\u1ea3n xu\u1ea5t, chu\u1ea9n b\u1ecb th\u1ee9c \u0103n tu\u00e2n th\u1ee7 t\u1ea5t c\u1ea3 c\u00e1c quy \u0111\u1ecbnh v\u1ec1 an to\u00e0n th\u1ef1c ph\u1ea9m c\u00f3 li\u00ean quan. Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i th\u00f4ng b\u00e1o ngay l\u1eadp t\u1ee9c cho Grab m\u1ecdi h\u00e0nh vi vi ph\u1ea1m quy \u0111\u1ecbnh n\u00e0y. Th\u01b0\u01a1ng Nh\u00e2n ch\u1ecbu tr\u00e1ch nhi\u1ec7m x\u1eed l\u00fd v\u00e0 gi\u1ea3i quy\u1ebft t\u1ea5t c\u1ea3 c\u00e1c khi\u1ebfu n\u00e0o v\u1ec1 v\u1ec7 sinh an to\u00e0n th\u1ef1c ph\u1ea9m v\u00e0 c\u00e1c v\u1ea5n \u0111\u1ec1 \u0111\u01b0\u1ee3c \u0111\u01b0a ra b\u1edfi Ng\u01b0\u1eddi D\u00f9ng (bao g\u1ed3m, n\u1ebfu c\u1ea7n thi\u1ebft, vi\u1ec7c x\u1eed l\u00fd v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c khi\u1ebfu n\u1ea1i theo c\u00e1c ch\u00ednh s\u00e1ch b\u1ea3o hi\u1ec3m c\u00f3 li\u00ean quan c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n).<\/p><p>n) Th\u01b0\u01a1ng Nh\u00e2n s\u1ebd th\u1ef1c hi\u1ec7n t\u1ea5t c\u1ea3 c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ea7n thi\u1ebft ho\u1eb7c t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho vi\u1ec7c nh\u1eadn c\u00e1c Ph\u1ea7n \u0102n c\u1ee7a \u0110\u1ed1i T\u00e1c Giao H\u00e0ng.<\/p><p>o) Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i \u0111\u1ea3m b\u1ea3o r\u1eb1ng Th\u01b0\u01a1ng Nh\u00e2n s\u1ebd kh\u00f4ng b\u00e1n c\u00e1c m\u1eb7t h\u00e0ng b\u1ea5t h\u1ee3p ph\u00e1p ho\u1eb7c b\u1ea5t k\u1ef3 m\u1eb7t h\u00e0ng n\u00e0o m\u00e0 Th\u01b0\u01a1ng Nh\u00e2n kh\u00f4ng c\u00f3 gi\u1ea5y ph\u00e9p \u0111\u1ec3 b\u00e1n ho\u1eb7c g\u1eedi.<\/p><p>p) Th\u01b0\u01a1ng nh\u00e2n \u1ee7y quy\u1ec1n cho Grab nh\u1eadn c\u00e1c kho\u1ea3n thanh to\u00e1n Ph\u1ea7n \u0102n c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng theo lu\u1eadt.<\/p><p>g) Th\u01b0\u01a1ng Nh\u00e2n th\u1eeba nh\u1eadn v\u00e0 \u0111\u1ed3ng \u00fd r\u1eb1ng Ng\u01b0\u1eddi D\u00f9ng c\u00f3 th\u1ec3 thanh to\u00e1n c\u00e1c Ph\u1ea7n \u0102n b\u1eb1ng ti\u1ec1n m\u1eb7t, th\u1ebb ghi n\u1ee3, th\u1ebb t\u00edn d\u1ee5ng, chuy\u1ec3n kho\u1ea3n ng\u00e2n h\u00e0ng, thanh to\u00e1n tr\u1ef1c tuy\u1ebfn ho\u1eb7c c\u00e1c ph\u01b0\u01a1ng th\u1ee9c tr\u1ea3 tr\u01b0\u1edbc ho\u1eb7c tr\u1ea3 sau kh\u00e1c c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c cung c\u1ea5p tr\u00ean \u1ee8ng D\u1ee5ng Grab theo quy\u1ebft \u0111\u1ecbnh ri\u00eang c\u1ee7a Grab t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m. Trong tr\u01b0\u1eddng h\u1ee3p Grab cung c\u1ea5p b\u1ea5t k\u1ef3 ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n n\u00e0o c\u00f3 th\u1ec3 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho Ng\u01b0\u1eddi D\u00f9ng thanh to\u00e1n tr\u01b0\u1edbc cho, <em>kh\u00f4ng k\u1ec3 nh\u1eefng th\u1ee9 kh\u00e1c<\/em>, c\u00e1c Ph\u1ea7n \u0102n, Th\u01b0\u01a1ng Nh\u00e2n theo \u0111\u00e2y x\u00e1c nh\u1eadn v\u00e0 \u0111\u1ed3ng \u00fd r\u1eb1ng Grab s\u1ebd \u0111\u01b0\u1ee3c h\u01b0\u1edfng \u0111\u1ea7y \u0111\u1ee7 c\u00e1c quy\u1ec1n l\u1ee3i v\u00e0\/ho\u1eb7c l\u1ee3i \u00edch ph\u00e1t sinh t\u1eeb s\u1ed1 ti\u1ec1n tr\u1ea3 tr\u01b0\u1edbc \u0111\u00f3 c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng (khi \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng) theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n c\u1ee7a t\u1eebng ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n \u0111\u01b0\u1ee3c Grab cung c\u1ea5p theo quy\u1ebft \u0111\u1ecbnh ri\u00eang c\u1ee7a m\u00ecnh t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/p><p><strong>2.3. Ti\u1ebfp Th\u1ecb<\/strong><\/p><p>2.3.1. C\u00e1c B\u00ean c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp th\u1ecb v\u00e0 qu\u1ea3ng c\u00e1o li\u00ean quan \u0111\u1ebfn Ph\u1ea7n \u0102n theo tho\u1ea3 thu\u1eadn c\u1ee7a C\u00e1c B\u00ean. C\u00e1c ho\u1ea1t \u0111\u1ed9ng n\u00e0y c\u00f3 th\u1ec3 th\u00f4ng qua nhi\u1ec1u k\u00eanh kh\u00e1c nhau nh\u01b0 k\u00eanh truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i, trang web ho\u1eb7c blogs. \u0110\u1ec3 tr\u00e1nh nh\u1ea7m l\u1eabn, Grab c\u00f3 th\u1ec3 b\u1eb1ng chi ph\u00ed c\u1ee7a m\u00ecnh cung c\u1ea5p c\u00e1c \u01b0u \u0111\u00e3i cho Ng\u01b0\u1eddi D\u00f9ng \u0111\u1ec3 qu\u1ea3ng b\u00e1 c\u00e1c ho\u1ea1t \u0111\u1ed9ng kinh doanh v\u00e0 D\u1ecbch V\u1ee5 c\u1ee7a C\u00e1c B\u00ean \u0111\u01b0\u1ee3c cung c\u1ea5p theo H\u1ee3p \u0110\u1ed3ng n\u00e0y.<\/p><p>2.3.2. Tr\u00ean c\u01a1 s\u1edf li\u00ean t\u1ee5c, Th\u01b0\u01a1ng Nh\u00e2n s\u1ebd chia s\u1ebb v\u1edbi Grab l\u1ecbch tr\u00ecnh v\u00e0 k\u1ebf ho\u1ea1ch ti\u1ebfp th\u1ecb c\u1ee7a m\u00ecnh (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf c\u00e1c kho\u1ea3n gi\u1ea3m gi\u00e1 v\u00e0 chi ti\u1ebft qu\u1ea3ng c\u00e1o) \u0111\u1ec3 c\u00f9ng nhau nghi\u00ean c\u1ee9u c\u00e1c ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp th\u1ecb v\u00e0 qu\u1ea3ng c\u00e1o.<\/p><p>2.3.3. Kh\u00f4ng B\u00ean n\u00e0o \u0111\u01b0\u1ee3c ph\u00e1t h\u00e0nh th\u00f4ng c\u00e1o b\u00e1o ch\u00ed ho\u1eb7c th\u00f4ng b\u00e1o ho\u1eb7c \u0111\u1ec1 c\u1eadp \u0111\u1ebfn B\u00ean c\u00f2n l\u1ea1i theo b\u1ea5t k\u1ef3 c\u00e1ch n\u00e0o li\u00ean quan \u0111\u1ebfn H\u1ee3p \u0110\u1ed3ng n\u00e0y ho\u1eb7c c\u00e1c h\u00ecnh th\u1ee9c kh\u00e1c m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 \u0111\u1ed3ng \u00fd tr\u01b0\u1edbc b\u1eb1ng v\u0103n b\u1ea3n c\u1ee7a B\u00ean kia.<\/p><p><strong>2.4. Ph\u00ed v\u00e0 Thanh To\u00e1n<\/strong><\/p><p>2.4.1 <u>G\u00f3i Th\u01b0\u01a1ng Nh\u00e2n M\u1edbi v\u00e0 Ph\u00ed D\u1ecbch V\u1ee5<\/u>: Khi xem x\u00e9t vi\u1ec7c k\u00edch ho\u1ea1t v\u00e0 cung c\u1ea5p D\u1ecbch V\u1ee5 c\u1ee7a Grab theo H\u1ee3p \u0110\u1ed3ng n\u00e0y, Grab s\u1ebd t\u00ednh ph\u00ed G\u00f3i Th\u01b0\u01a1ng Nh\u00e2n M\u1edbi v\u00e0 Ph\u00ed D\u1ecbch V\u1ee5 cho Th\u01b0\u01a1ng Nh\u00e2n. \u0110\u1ec3 tr\u00e1nh nh\u1ea7m l\u1eabn, Th\u01b0\u01a1ng Nh\u00e2n kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00e9p t\u00ednh b\u1ea5t k\u1ef3 kho\u1ea3n ph\u00ed n\u00e0o (kh\u00f4ng \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb tr\u00ean \u1ee8ng D\u1ee5ng Grab) cho Ng\u01b0\u1eddi D\u00f9ng.<\/p><p>2.4.2. <u>Ph\u00ed Giao H\u00e0ng<\/u>: Th\u01b0\u01a1ng Nh\u00e2n kh\u00f4ng \u0111\u01b0\u1ee3c t\u00ednh Ph\u00ed Giao H\u00e0ng cho b\u1ea5t k\u1ef3 Ng\u01b0\u1eddi D\u00f9ng n\u00e0o trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p.<\/p><p>2.4.3. <u>Chuy\u1ec3n Ti\u1ec1n cho Th\u01b0\u01a1ng Nh\u00e2n<\/u>: Grab s\u1ebd chuy\u1ec3n cho Th\u01b0\u01a1ng Nh\u00e2n t\u1ed5ng s\u1ed1 (i) Gi\u00e1 Tr\u1ecb Thanh To\u00e1n c\u1ee7a Ph\u1ea7n \u0102n m\u00e0 Th\u01b0\u01a1ng Nh\u00e2n thu \u0111\u01b0\u1ee3c qua \u1ee8ng D\u1ee5ng, (ii) tr\u1eeb (1) G\u00f3i Th\u01b0\u01a1ng Nh\u00e2n M\u1edbi (ho\u1eb7c m\u1ed9t ph\u1ea7n c\u1ee7a n\u00f3) cho \u0111\u1ebfn khi Th\u01b0\u01a1ng Nh\u00e2n thanh to\u00e1n \u0111\u1ea7y \u0111\u1ee7 G\u00f3i Th\u01b0\u01a1ng Nh\u00e2n M\u1edbi, v\u00e0 (2) b\u1ea5t k\u1ef3 kho\u1ea3n ti\u1ec1n n\u00e0o ph\u1ea3i ho\u00e0n tr\u1ea3 l\u1ea1i cho Ng\u01b0\u1eddi D\u00f9ng (s\u1ed1 ti\u1ec1n cu\u1ed1i c\u00f9ng \u0111\u01b0\u1ee3c chuy\u1ec3n l\u00e0 &#8220;<strong>Doanh Thu<\/strong><strong> Ph\u1ea7n \u0102n<\/strong>&#8220;). Doanh Thu Ph\u1ea7n \u0102n s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n h\u00e0ng ng\u00e0y ho\u1eb7c theo chu k\u1ef3 kh\u00e1c t\u00f9y v\u00e0o quy\u1ebft \u0111\u1ecbnh c\u1ee7a Grab v\u00e0o t\u1eebng th\u1eddi \u0111i\u1ec3m. &#8220;<strong>Gi\u00e1 Tr\u1ecb Thanh To\u00e1n c\u1ee7a Ph\u1ea7n \u0102n<\/strong>&#8221; c\u00f3 ngh\u0129a l\u00e0 Gi\u00e1 B\u00e1n L\u1ebb c\u1ee7a (c\u00e1c) Ph\u1ea7n \u0102n do Th\u01b0\u01a1ng Nh\u00e2n cung c\u1ea5p qua \u1ee8ng D\u1ee5ng Grab tr\u1eeb Ph\u00ed D\u1ecbch V\u1ee5 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng.<\/p><p>2.4.4. <u>Ho\u00e0n Tr\u1ea3 cho Ng\u01b0\u1eddi D\u00f9ng<\/u><u>: <\/u>Th\u01b0\u01a1ng Nh\u00e2n ph\u1ea3i ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 t\u1ea5t c\u1ea3 c\u00e1c chi ph\u00ed li\u00ean quan \u0111\u1ebfn vi\u1ec7c ho\u00e0n tr\u1ea3 ti\u1ec1n cho Ng\u01b0\u1eddi D\u00f9ng n\u1ebfu c\u00f3 b\u1ea5t k\u1ef3 Ng\u01b0\u1eddi D\u00f9ng n\u00e0o y\u00eau c\u1ea7u ho\u00e0n l\u1ea1i ti\u1ec1n ho\u1eb7c khi\u1ebfu n\u1ea1i v\u1ec1 b\u1ea5t k\u1ef3 (c\u00e1c) Ph\u1ea7n \u0102n n\u00e0o ho\u1eb7c m\u1ed9t ph\u1ea7n c\u1ee7a n\u00f3 (bao g\u1ed3m, kh\u00f4ng gi\u1edbi h\u1ea1n, b\u1ea5t k\u1ef3 chi ph\u00ed n\u00e0o li\u00ean quan \u0111\u1ebfn vi\u1ec7c kh\u00f4i ph\u1ee5c b\u1ea5t k\u1ef3 Ph\u1ea7n \u0102n n\u00e0o, n\u1ebfu c\u00f3), v\u00ec nh\u1eefng l\u00fd do \u0111\u01b0\u1ee3c cho l\u00e0 h\u1ee3p l\u00fd theo quy\u1ebft \u0111\u1ecbnh c\u1ee7a Grab, <span style=\"font-weight: 400\">khi (i) c\u00f3 y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n h\u1ee3p l\u1ec7 c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng ho\u1eb7c khi ph\u00e1t sinh khi\u1ebfu n\u1ea1i t\u1eeb Ng\u01b0\u1eddi D\u00f9ng, v\u00e0 (ii) x\u00e1c nh\u1eadn c\u1ee7a \u0110\u1ed1i T\u00e1c Giao H\u00e0ng \u0111\u1ed1i v\u1edbi y\u00eau c\u1ea7u c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng<\/span><span style=\"font-weight: 400\">. Cho m\u1ee5c \u0111\u00edch r\u00f5 ngh\u0129a, \u0111\u1ed1i v\u1edbi m\u1ecdi y\u00eau c\u1ea7u ho\u00e0n tr\u1ea3 c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng, Grab s\u1ebd l\u00e0 b\u00ean c\u00f3 quy\u1ec1n xem x\u00e9t, x\u00e1c minh y\u00eau c\u1ea7u c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng, t\u00f9y t\u1eebng tr\u01b0\u1eddng h\u1ee3p s\u1ebd li\u00ean h\u1ec7 ho\u1eb7c kh\u00f4ng c\u1ea7n li\u00ean h\u1ec7 v\u1edbi Th\u01b0\u01a1ng Nh\u00e2n ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt v\u1ec1 b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i ng\u01b0\u1eddi ti\u00eau d\u00f9ng. Vi\u1ec7c ho\u00e0n tr\u1ea3 cho Ng\u01b0\u1eddi D\u00f9ng c\u00f3 th\u1ec3 <\/span>bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n, c\u00e1c Ph\u1ea7n \u0102n \u0111\u00e3 h\u1ebft h\u00e0ng, thi\u1ebfu c\u00e1c m\u00f3n trong Ph\u1ea7n \u0102n, Th\u01b0\u01a1ng Nh\u00e2n kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n t\u1ea5t c\u1ea3 ho\u1eb7c m\u1ed9t ph\u1ea7n \u0111\u01a1n \u0111\u1eb7t h\u00e0ng, chu\u1ea9n b\u1ecb tr\u1ec5\/ giao h\u00e0ng tr\u1ec5,<span style=\"font-weight: 400\">\u00a0Ph\u1ea7n \u0102n<\/span><span style=\"font-weight: 400\"> b\u1ecb h\u01b0 h\u1ecfng ho\u1eb7c b\u1ecb l\u1ed7i k\u1ef9 thu\u1eadt d\u1eabn \u0111\u1ebfn vi\u1ec7c kh\u00f4ng s\u1eed d\u1ee5ng \u0111\u01b0\u1ee3c<\/span> v\u00e0 c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 s\u1ee9c kh\u1ecfe v\u00e0 an to\u00e0n \u0111\u1ed1i v\u1edbi Ph\u1ea7n \u0102n \u0111\u00f3, v.v&#8230; Grab c\u00f3 th\u1ec3 kh\u1ea5u tr\u1eeb ti\u1ec1n ho\u00e0n l\u1ea1i t\u1eeb c\u00e1c kho\u1ea3n thanh to\u00e1n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n cho Th\u01b0\u01a1ng Nh\u00e2n theo H\u1ee3p \u0110\u1ed3ng n\u00e0y.<\/p><p>2.4.5. <u>Ph\u01b0\u01a1ng th\u1ee9c Thanh to\u00e1n\/Chuy\u1ec3n ti\u1ec1n:<\/u> T\u1ea5t c\u1ea3 c\u00e1c kho\u1ea3n thanh to\u00e1n v\u00e0 chuy\u1ec3n ti\u1ec1n theo H\u1ee3p \u0110\u1ed3ng n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua c\u00e1c h\u00ecnh th\u1ee9c thanh to\u00e1n\/chuy\u1ec3n ti\u1ec1n \u0111\u01b0\u1ee3c th\u1ecfa thu\u1eadn ri\u00eang gi\u1eefa Grab v\u00e0 Th\u01b0\u01a1ng Nh\u00e2n<span style=\"font-weight: 400\">. Ngo\u00e0i ra, <\/span><span style=\"font-weight: 400\">Th\u01b0\u01a1ng Nh\u00e2n c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c b\u1ed3i ho\u00e0n \u0111\u1ed1i v\u1edbi c\u00e1c \u0110\u01a1n H\u00e0ng b\u1ecb h\u1ee7y b\u1edfi Ng\u01b0\u1eddi D\u00f9ng v\u00e0\/ ho\u1eb7c \u0110\u1ed1i T\u00e1c Giao H\u00e0ng khi \u0110\u01a1n H\u00e0ng b\u1ecb h\u1ee7y ph\u1ea3i \u0111\u00e1p \u1ee9ng m\u1ed9t s\u1ed1 \u0111i\u1ec1u ki\u1ec7n (\u0111\u01b0\u1ee3c quy \u0111\u1ecbnh b\u1edfi Grab, t\u00f9y t\u1eebng th\u1eddi \u0111i\u1ec3m c\u1ee5 th\u1ec3). S\u1ed1 ti\u1ec1n b\u1ed3i ho\u00e0n s\u1ebd l\u00e0 to\u00e0n b\u1ed9 gi\u00e1 tr\u1ecb \u0110\u01a1n H\u00e0ng (ho\u1eb7c m\u1ed9t gi\u00e1 tr\u1ecb kh\u00e1c do Grab th\u00f4ng b\u00e1o \u0111\u1ebfn Th\u01b0\u01a1ng Nh\u00e2n, t\u00f9y t\u1eebng th\u1eddi \u0111i\u1ec3m c\u1ee5 th\u1ec3), tr\u1eeb \u0111i Ph\u00ed d\u1ecbch v\u1ee5 v\u00e0 chi ph\u00ed ph\u00e1t sinh t\u1eeb ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i c\u1ee7a Th\u01b0\u01a1ng nh\u00e2n (bao g\u1ed3m ph\u1ea7n khuy\u1ebfn m\u1ea1i cho ph\u00ed v\u1eadn chuy\u1ec3n). S\u1ed1 l\u1ea7n t\u1ed1i \u0111a nh\u1eadn \u0111\u01b0\u1ee3c b\u1ed3i ho\u00e0n s\u1ebd do Grab to\u00e0n quy\u1ec1n quy\u1ebft \u0111\u1ecbnh, t\u00f9y t\u1eebng th\u1eddi \u0111i\u1ec3m c\u1ee5 th\u1ec3.<\/span><\/p><div class=\"translation-block\"><p><strong>2.5. T\u1ea1o v\u00e0 gi\u00e1m s\u00e1t c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i t\u1ef1 c\u1ea5p v\u1ed1n v\u00e0 c\u00e1c ho\u1ea1t \u0111\u1ed9ng qu\u1ea3ng c\u00e1o &#8211; ti\u1ebfp th\u1ecb<\/strong><\/p><p><span style=\"font-weight: 400\">B\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o ho\u1eb7c \u0111\u0103ng k\u00fd tham gia m\u1ed9t (i) ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i (sau \u0111\u00e2y \u0111\u01b0\u1ee3c g\u1ecdi chung l\u00e0 \u201c<\/span><b>Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n<\/b><span style=\"font-weight: 400\">\u201d) v\u00e0\/ ho\u1eb7c (ii) ho\u1ea1t \u0111\u1ed9ng qu\u1ea3ng c\u00e1o \u2013 ti\u1ebfp th\u1ecb (sau \u0111\u00e2y \u0111\u01b0\u1ee3c g\u1ecdi chung l\u00e0 \u201c<\/span><b>Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o<\/b><span style=\"font-weight: 400\">\u201d) th\u00f4ng qua (c\u00e1c) c\u00f4ng c\u1ee5 c\u1ee7a ch\u00fang t\u00f4i \u0111\u01b0\u1ee3c cung c\u1ea5p tr\u00ean \u1ee8ng D\u1ee5ng LU\u00d4N LU\u00d4N V\u1edaI \u0110I\u1ec0U KI\u1ec6N R\u1eb0NG<\/span> <span style=\"font-weight: 400\">b\u1ea1n \u0111\u1ed3ng \u00fd ch\u1ecbu m\u1ecdi chi ph\u00ed ho\u1eb7c ph\u00ed t\u1ed5n c\u00f3 th\u1ec3 ph\u00e1t sinh li\u00ean quan \u0111\u1ebfn Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n v\u00e0\/ ho\u1eb7c Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o. Trong qu\u00e1 tr\u00ecnh kh\u1edfi t\u1ea1o \u00a0ho\u1eb7c th\u1ec3 hi\u1ec7n s\u1ef1 \u0111\u1ed3ng \u00fd tham gia ch\u01b0\u01a1ng tr\u00ecnh, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u cung c\u1ea5p c\u00e1c th\u00f4ng tin nh\u01b0 lo\u1ea1i khuy\u1ebfn m\u1ea1i v\u00e0 th\u1eddi h\u1ea1n \u0111\u1ec1 xu\u1ea5t cho Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n. Lo\u1ea1i khuy\u1ebfn m\u1ea1i v\u00e0\/ ho\u1eb7c h\u00ecnh th\u1ee9c qu\u1ea3ng c\u00e1o \u2013 ti\u1ebfp th\u1ecb, n\u1ed9i dung qu\u1ea3ng c\u00e1o \u2013 ti\u1ebfp th\u1ecb, \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng, th\u1eddi gian th\u1ef1c hi\u1ec7n, ng\u00e2n s\u00e1ch th\u1ef1c hi\u1ec7n cho Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o. Lo\u1ea1i khuy\u1ebfn m\u1ea1i v\u00e0\/ ho\u1eb7c n\u1ed9i dung qu\u1ea3ng c\u00e1o m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 ch\u1ecdn trong bi\u1ec3u m\u1eabu c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c thay \u0111\u1ed5i theo th\u1eddi gian tu\u1ef3 thu\u1ed9c v\u00e0o quy\u1ebft \u0111\u1ecbnh ri\u00eang c\u1ee7a Grab.\u00a0<\/span><\/p><p>B\u1eb1ng c\u00e1ch t\u1ea1o Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n v\u00e0\/ho\u1eb7c c\u00e1c Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o th\u00f4ng qua (c\u00e1c) c\u00f4ng c\u1ee5 c\u1ee7a ch\u00fang t\u00f4i tr\u00ean \u1ee8ng D\u1ee5ng, b\u1ea1n ch\u1ea5p nh\u1eadn c\u00e1c \u0111i\u1ec1u ki\u1ec7n b\u1ed5 sung d\u01b0\u1edbi \u0111\u00e2y:<\/p><p>2.5.1. B\u1ea5t k\u1ef3 th\u00f4ng tin n\u00e0o <span style=\"font-weight: 400\">\u00a0\u0111\u01b0\u1ee3c g\u1eedi t\u1eeb T\u00e0i Kho\u1ea3n c\u1ee7a b\u1ea1n (th\u00f4ng qua \u1ee8ng D\u1ee5ng ho\u1eb7c b\u1eb1ng c\u00e1ch kh\u00e1c) \u0111\u1ebfn ch\u00fang t\u00f4i, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n vi\u1ec7c b\u1ea1n \u0111\u1ed3ng \u00fd tham gia Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n v\u00e0\/ ho\u1eb7c Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o v\u00e0 ch\u1ea5p nh\u1eadn c\u00e1c \u0111i\u1ec1u kho\u1ea3n t\u01b0\u01a1ng \u1ee9ng s\u1ebd \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 \u0111\u01b0\u1ee3c g\u1eedi b\u1edfi b\u1ea1n, b\u1ea5t k\u1ec3 th\u00f4ng tin \u0111\u00f3 \u0111\u01b0\u1ee3c g\u1eedi b\u1edfi nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n hay c\u00e1c c\u00e1 nh\u00e2n kh\u00e1c thay m\u1eb7t cho b\u1ea1n. B\u1ea1n \u0111\u1ea3m b\u1ea3o r\u1eb1ng ch\u1ec9 nh\u1eefng c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c \u1ee7y quy\u1ec1n m\u1edbi c\u00f3 quy\u1ec1n truy c\u1eadp v\u00e0o t\u00e0i kho\u1ea3n c\u1ee7a b\u1ea1n. \u0110\u1ec3 tr\u00e1nh hi\u1ec3u nh\u1ea7m, t\u1eeb \u201cb\u1ea1n\u201d \u0111\u01b0\u1ee3c tham chi\u1ebfu t\u1ea1i \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng n\u00e0y l\u00e0 \u0111\u1ec1 c\u1eadp \u0111\u1ebfn c\u1ea3 ng\u01b0\u1eddi lao \u0111\u1ed9ng c\u1ee7a b\u1ea1n.<\/span><\/p><p>2.5.2. M\u1ecdi th\u00f4ng tin b\u1ea1n nh\u1eadp v\u00e0o \u1ee8ng D\u1ee5ng khi \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u ho\u1eb7c cung c\u1ea5p cho ch\u00fang t\u00f4i ph\u1ea3i \u0111\u1ea7y \u0111\u1ee7, trung th\u1ef1c, ch\u00ednh x\u00e1c v\u00e0 kh\u00f4ng g\u00e2y hi\u1ec3u l\u1ea7m.<\/p><p>2.5.3. M\u1ee5c \u0111\u00edch th\u1ef1c hi\u1ec7n <span style=\"font-weight: 400\">ho\u1eb7c \u0111\u1ed3ng \u00fd tham gia <\/span>ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i <span style=\"font-weight: 400\">v\u00e0\/ ho\u1eb7c Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n <\/span>th\u00f4ng qua \u1ee8ng D\u1ee5ng ph\u1ea3i l\u00e0 x\u00e1c th\u1eadt v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh theo c\u00e1ch th\u1ee9c c\u00f3 th\u1ec3 g\u00e2y hi\u1ec3u l\u1ea7m cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng ho\u1eb7c ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i. B\u1ea1n s\u1ebd b\u1ed3i th\u01b0\u1eddng cho ch\u00fang t\u00f4i trong tr\u01b0\u1eddng h\u1ee3p ch\u00fang t\u00f4i ph\u1ea3i ch\u1ecbu b\u1ea5t k\u1ef3 t\u1ed5n th\u1ea5t ho\u1eb7c thi\u1ec7t h\u1ea1i n\u00e0o <span style=\"font-weight: 400\">ph\u00e1t sinh t\u1eeb ho\u1eb7c li\u00ean quan \u0111\u1ebfn<\/span>\u00a0ch\u01b0\u01a1ng tr\u00ecnh m\u00e0 b\u1ea1n t\u1ea1o tr\u00ean \u1ee8ng D\u1ee5ng.<\/p><p>2.5.4. <span style=\"font-weight: 400\">T\u00f9y thu\u1ed9c v\u00e0o h\u00ecnh th\u1ee9c khuy\u1ebfn m\u1ea1i v\u00e0\/ ho\u1eb7c qu\u1ea3ng c\u00e1o \u2013 ti\u1ebfp th\u1ecb b\u1ea1n ch\u1ecdn, c\u00e1ch th\u1ee9c ch\u00fang t\u00f4i x\u1eed l\u00fd c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh n\u00e0y c\u00f3 th\u1ec3 kh\u00e1c nhau. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m xem x\u00e9t b\u1ea5t k\u1ef3 v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng tin, \u0111i\u1ec1u ki\u1ec7n, \u0111i\u1ec1u kho\u1ea3n do ch\u00fang t\u00f4i cung c\u1ea5p tr\u00ean \u1ee8ng D\u1ee5ng \u0111\u1ec3 hi\u1ec3u r\u00f5 c\u00e1ch th\u1ee9c m\u00e0 m\u1ed7i h\u00ecnh th\u1ee9c khuy\u1ebfn m\u1ea1i v\u00e0\/ ho\u1eb7c qu\u1ea3ng c\u00e1o \u2013 ti\u1ebfp th\u1ecb \u0111\u01b0\u1ee3c x\u1eed l\u00fd tr\u00ean h\u1ec7 th\u1ed1ng. N\u1ebfu b\u1ea1n c\u00f3 b\u1ea5t k\u1ef3 y\u00eau c\u1ea7u n\u00e0o, b\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m l\u00e0m r\u00f5 y\u00eau c\u1ea7u \u0111\u00f3 v\u1edbi nh\u00e2n vi\u00ean c\u1ee7a ch\u00fang t\u00f4i tr\u01b0\u1edbc khi kh\u1edfi t\u1ea1o ho\u1eb7c \u0111\u1ed3ng \u00fd tham gia b\u1ea5t k\u1ef3 ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i v\u00e0\/ ho\u1eb7c qu\u1ea3ng c\u00e1o \u2013 ti\u1ebfp th\u1ecb n\u00e0o b\u1eb1ng \u1ee8ng D\u1ee5ng. B\u1eb1ng c\u00e1ch t\u1ea1o ho\u1eb7c \u0111\u1ed3ng \u00fd tham gia Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n v\u00e0\/ ho\u1eb7c Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o tr\u00ean \u1ee8ng D\u1ee5ng, b\u1ea1n ho\u00e0n to\u00e0n \u0111\u1ed3ng \u00fd v\u1edbi c\u00e1ch th\u1ee9c m\u00e0 ch\u01b0\u01a1ng tr\u00ecnh \u0111\u01b0\u1ee3c x\u1eed l\u00fd t\u1ef1 \u0111\u1ed9ng th\u00f4ng qua c\u00e1c h\u1ec7 th\u1ed1ng c\u1ee7a ch\u00fang t\u00f4i. <\/span><\/p><p>2.5.5. B\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m tr\u1ef1c ti\u1ebfp x\u1eed l\u00fd m\u1ecdi khi\u1ebfu n\u1ea1i ho\u1eb7c th\u1eafc m\u1eafc t\u1eeb ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i\/ ng\u01b0\u1eddi ti\u00eau d\u00f9ng <span style=\"font-weight: 400\">v\u1edbi Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n v\u00e0\/ ho\u1eb7c Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o.<\/span><\/p><p>2.5.6. B\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m ho\u00e0n t\u1ea5t c\u00e1c th\u1ee7 t\u1ee5c li\u00ean quan \u0111\u1ebfn khuy\u1ebfn m\u1ea1i ho\u1eb7c qu\u1ea3ng c\u00e1o v\u1edbi c\u00e1c c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n theo y\u00eau c\u1ea7u c\u1ee7a ph\u00e1p lu\u1eadt tr\u01b0\u1edbc khi t\u1ea1o <span style=\"font-weight: 400\">Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n v\u00e0\/ ho\u1eb7c Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o <\/span><\/p><p>2.5.7. Trong tr\u01b0\u1eddng h\u1ee3p b\u1ea1n mu\u1ed1n k\u1ebft th\u00fac, <span style=\"font-weight: 400\">t\u1ea1m d\u1eebng ho\u1eb7c thay \u0111\u1ed5i<\/span>Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n v\u00e0\/ ho\u1eb7c Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o tr\u01b0\u1edbc th\u1eddi h\u1ea1n quy \u0111\u1ecbnh tr\u00ean \u1ee8ng D\u1ee5ng ho\u1eb7c n\u1ebfu b\u1ea5t k\u1ef3 h\u1ea1ng m\u1ee5c n\u00e0o trong Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n v\u00e0\/ ho\u1eb7c Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o \u0111\u00e3 h\u1ebft h\u00e0ng tr\u01b0\u1edbc th\u1eddi h\u1ea1n n\u00f3i tr\u00ean, b\u1ea1n ph\u1ea3i ngay l\u1eadp t\u1ee9c c\u00f4ng b\u1ed1 \u0111i\u1ec1u \u0111\u00f3 tr\u00ean \u1ee8ng D\u1ee5ng theo quy tr\u00ecnh \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh b\u1edfi ch\u00fang t\u00f4i. Tr\u01b0\u1edbc khi ho\u00e0n th\u00e0nh quy tr\u00ecnh n\u00f3i tr\u00ean, b\u1ea1n v\u1eabn ph\u1ea3i ch\u1ecbu m\u1ecdi chi ph\u00ed v\u00e0 ph\u00ed t\u1ed5n ph\u00e1t sinh li\u00ean quan \u0111\u1ebfn ch\u01b0\u01a1ng tr\u00ecnh v\u00e0 ch\u1ecbu tr\u00e1ch nhi\u1ec7m x\u1eed l\u00fd m\u1ecdi th\u1eafc m\u1eafc ho\u1eb7c khi\u1ebfu n\u1ea1i t\u1eeb ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i\/ ng\u01b0\u1eddi ti\u00eau d\u00f9ng.\u00a0<\/p><p>2.5.8. <span style=\"font-weight: 400\">Kh\u00f4ng ph\u1ee5 thu\u1ed9c v\u00e0o b\u1ea5t k\u1ef3 quy \u0111\u1ecbnh n\u00e0o kh\u00e1c v\u00e0 trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p, vi\u1ec7c kh\u1edfi t\u1ea1o th\u00e0nh c\u00f4ng ho\u1eb7c \u0111\u1ed3ng \u00fd tham gia Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n v\u00e0\/ ho\u1eb7c Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o tr\u00ean \u1ee8ng D\u1ee5ng kh\u00f4ng bi\u1ec3u th\u1ecb s\u1ef1 ph\u00ea duy\u1ec7t c\u1ee7a ch\u00fang t\u00f4i r\u1eb1ng Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n v\u00e0\/ ho\u1eb7c Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o ph\u00f9 h\u1ee3p v\u1edbi ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea1n ch\u1ecbu tr\u00e1ch nhi\u1ec7m ho\u00e0n to\u00e0n v\u00e0 duy nh\u1ea5t trong vi\u1ec7c duy tr\u00ec t\u00ednh b\u1ea3o m\u1eadt c\u1ee7a c\u00e1c th\u00f4ng tin \u0111\u01b0\u1ee3c g\u1eedi cho ch\u00fang t\u00f4i v\u00e0 \u0111\u1ea3m b\u1ea3o ch\u01b0\u01a1ng tr\u00ecnh \u0111\u01b0\u1ee3c, v\u00e0 s\u1ebd \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh, theo lu\u1eadt ph\u00e1p hi\u1ec7n h\u00e0nh.<\/span><\/p><p>2.5.9. <span style=\"font-weight: 400\">M\u1eb7c d\u00f9 ch\u00fang t\u00f4i kh\u00f4ng qu\u1ea3n l\u00fd ho\u1eb7c gi\u00e1m s\u00e1t ch\u01b0\u01a1ng tr\u00ecnh do b\u1ea1n kh\u1edfi t\u1ea1o ho\u1eb7c \u0111\u0103ng k\u00fd tham gia, ch\u00fang t\u00f4i b\u1ea3o l\u01b0u quy\u1ec1n (nh\u01b0ng kh\u00f4ng ph\u1ea3i ngh\u0129a v\u1ee5) h\u1ee7y, g\u1ee1 b\u1ecf, t\u1ea1m d\u1eebng ho\u1eb7c thay \u0111\u1ed5i ch\u01b0\u01a1ng tr\u00ecnh do b\u1ea1n t\u1ea1o th\u00f4ng qua \u1ee8ng D\u1ee5ng n\u1ebfu ch\u00fang t\u00f4i cho l\u00e0 ph\u00f9 h\u1ee3p v\u00e0 kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 b\u1ea5t k\u1ef3 thi\u1ec7t h\u1ea1i n\u00e0o ho\u1eb7c b\u1ea5t k\u1ef3 t\u1ed5n th\u1ea5t n\u00e0o, bao g\u1ed3m vi\u1ec7c ho\u00e0n tr\u1ea3 ph\u00ed ho\u1eb7c chi ph\u00ed m\u00e0 b\u1ea1n \u0111\u00e3 tr\u1ea3 \u0111\u1ec3 th\u1ef1c hi\u1ec7n Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i Cho Th\u01b0\u01a1ng Nh\u00e2n v\u00e0\/ ho\u1eb7c Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o \u0111\u00e3 b\u1ecb h\u1ee7y, g\u1ee1 b\u1ecf, t\u1ea1m d\u1eebng ho\u1eb7c thay \u0111\u1ed5i \u0111\u00f3.<\/span><\/p><p>2.5.10. <span style=\"font-weight: 400\">Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 cung c\u1ea5p cho b\u1ea1n th\u00f4ng tin li\u00ean quan \u0111\u1ebfn Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n v\u00e0\/ ho\u1eb7c Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o \u0111\u01b0\u1ee3c t\u1ea1o ra b\u1eb1ng vi\u1ec7c s\u1eed d\u1ee5ng \u1ee8ng D\u1ee5ng, th\u00f4ng tin \u0111\u00f3 \u0111\u01b0\u1ee3c coi l\u00e0 m\u1ed9t ph\u1ea7n n\u1ed9i dung c\u1ee7a \u1ee8ng D\u1ee5ng.<\/span><\/p><p>2.5.11. B\u1ea1n ph\u1ea3i thanh to\u00e1n b\u1ea5t k\u1ef3 v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c chi ph\u00ed v\u00e0 ph\u00ed t\u1ed5n li\u00ean quan \u0111\u1ebfn Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n v\u00e0\/ ho\u1eb7c Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o <span style=\"font-weight: 400\">(\u201cS\u1ed1 Ti\u1ec1n Ph\u1ea3i Tr\u1ea3\u201d) <\/span>theo c\u00e1ch th\u1ee9c m\u00e0 ch\u00fang t\u00f4i ch\u1ec9 \u0111\u1ecbnh. \u0110\u1ec3 tr\u00e1nh hi\u1ec3u nh\u1ea7m, Grab <span style=\"font-weight: 400\">v\u00e0 c\u00e1c c\u00f4ng ty li\u00ean k\u1ebft c\u1ee7a Grab <\/span>c\u00f3 quy\u1ec1n c\u1ea5n tr\u1eeb S\u1ed1 Ti\u1ec1n Ph\u1ea3i Tr\u1ea3 t\u1eeb doanh thu c\u1ee7a b\u1ea1n ph\u00e1t sinh t\u1eeb GrabFood ho\u1eb7c b\u1ea5t k\u1ef3 m\u00f4 h\u00ecnh kinh doanh th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed n\u00e0o kh\u1ea3 d\u1ee5ng tr\u00ean \u1ee8ng d\u1ee5ng <span style=\"font-weight: 400\">(bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf<\/span> <span style=\"font-weight: 400\">c\u00e1c kho\u1ea3n thanh to\u00e1n c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng cho B\u1eefa \u0102n\/ H\u00e0ng H\u00f3a c\u1ee7a b\u1ea1n tr\u00ean N\u1ec1n T\u1ea3ng) (\u201cDoanh Thu\u201d)<\/span><span style=\"font-weight: 400\">. <\/span><span style=\"font-weight: 400\">Grab c\u00f3 quy\u1ec1n thay \u0111\u1ed5i ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n ho\u1eb7c b\u00f9 tr\u1eeb S\u1ed1 Ti\u1ec1n Ph\u1ea3i Tr\u1ea3 v\u1edbi Doanh Thu c\u1ee7a b\u1ea1n b\u1eb1ng c\u00e1ch cung c\u1ea5p th\u00f4ng b\u00e1o h\u1ee3p l\u00fd cho b\u1ea1n ho\u1eb7c xu\u1ea5t h\u00f3a \u0111\u01a1n cho S\u1ed1 Ti\u1ec1n Ph\u1ea3i Tr\u1ea3 n\u1ebfu Grab cho l\u00e0 ph\u00f9 h\u1ee3p<\/span>. Trong tr\u01b0\u1eddng h\u1ee3p doanh thu c\u1ee7a b\u1ea1n kh\u00f4ng \u0111\u1ee7 \u0111\u1ec3 thanh to\u00e1n cho ph\u00ed d\u1ecbch v\u1ee5 ph\u00e1t sinh, b\u1ea1n c\u00f3 ngh\u0129a v\u1ee5 thanh to\u00e1n cho Grab th\u00f4ng qua h\u00ecnh th\u1ee9c chuy\u1ec3n kho\u1ea3n trong th\u1eddi h\u1ea1n nh\u1ea5t \u0111\u1ecbnh theo y\u00eau c\u1ea7u c\u1ee7a Grab. N\u1ebfu qu\u00e1 th\u1eddi h\u1ea1n n\u00e0y m\u00e0 ph\u00ed d\u1ecbch v\u1ee5 ch\u01b0a \u0111\u01b0\u1ee3c thanh to\u00e1n ho\u1eb7c thanh to\u00e1n kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7, Grab c\u00f3 quy\u1ec1n t\u1ea1m t\u1eaft ho\u1eb7c t\u1eaft v\u0129nh vi\u1ec5n ch\u1ee9c n\u0103ng Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o ho\u1eb7c b\u1ea5t k\u1ef3 Nh\u00e0 H\u00e0ng n\u00e0o c\u1ee7a b\u1ea1n tr\u00ean \u1ee8ng d\u1ee5ng, theo quy\u1ebft \u0111\u1ecbnh ri\u00eang c\u1ee7a m\u00ecnh t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/p><p><span style=\"font-weight: 400\">B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng vi\u1ec7c c\u1ea5n tr\u1eeb c\u00f3 th\u1ec3 c\u00f3 ho\u1eb7c kh\u00f4ng c\u1ea7n c\u00f3 s\u1ef1 x\u00e1c nh\u1eadn c\u1ee7a b\u1ea1n <\/span><i><span style=\"font-weight: 400\">(th\u00f4ng qua h\u00ecnh th\u1ee9c v\u0103n b\u1ea3n v\u00e0\/ ho\u1eb7c email)<\/span><\/i><span style=\"font-weight: 400\">, t\u00f9y theo quy\u1ebft \u0111\u1ecbnh ri\u00eang c\u1ee7a Grab t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m. <\/span><\/p><p>2.5.12. <span style=\"font-weight: 400\">B\u1ea1n ph\u1ea3i th\u00f4ng b\u00e1o cho ch\u00fang t\u00f4i ngay l\u1eadp t\u1ee9c n\u1ebfu T\u00e0i kho\u1ea3n c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 cho ph\u00e9p c\u1ee7a b\u1ea1n \u0111\u1ec3 kh\u1edfi t\u1ea1o Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n ho\u1eb7c Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o ho\u1eb7c s\u1eed d\u1ee5ng b\u1ea5t k\u1ef3 t\u00ednh n\u0103ng n\u00e0o tr\u00ean \u1ee8ng D\u1ee5ng ho\u1eb7c khi b\u1ea5t k\u1ef3 vi ph\u1ea1m b\u1ea3o m\u1eadt n\u00e0o x\u1ea3y ra. Trong tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3, b\u1ea1n \u0111\u1ed3ng \u00fd b\u1ed3i th\u01b0\u1eddng cho ch\u00fang t\u00f4i b\u1ea5t k\u1ef3 t\u1ed5n th\u1ea5t ho\u1eb7c thi\u1ec7t h\u1ea1i n\u00e0o m\u00e0 ch\u00fang t\u00f4i ph\u1ea3i ch\u1ecbu do vi\u1ec7c s\u1eed d\u1ee5ng tr\u00e1i ph\u00e9p (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n ch\u1ecbu c\u00e1c chi ph\u00ed ho\u1eb7c ph\u00ed t\u1ed5n ph\u00e1t sinh theo ch\u01b0\u01a1ng tr\u00ecnh \u0111\u01b0\u1ee3c kh\u1edfi t\u1ea1o b\u1eb1ng T\u00e0i kho\u1ea3n c\u1ee7a b\u1ea1n). \u0110\u1ec3 tr\u00e1nh nh\u1ea7m l\u1eabn, ch\u00fang t\u00f4i kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho b\u1ea5t k\u1ef3 t\u1ed5n th\u1ea5t n\u00e0o m\u00e0 b\u1ea1n ph\u1ea3i ch\u1ecbu do ng\u01b0\u1eddi kh\u00e1c s\u1eed d\u1ee5ng T\u00e0i kho\u1ea3n c\u1ee7a b\u1ea1n. <\/span><\/p><p>2.5.13. <span style=\"font-weight: 400\">B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng gi\u00e1 sau chi\u1ebft kh\u1ea5u m\u00e0 ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i\/ ng\u01b0\u1eddi ti\u00eau d\u00f9ng ph\u1ea3i tr\u1ea3 cho b\u1ea1n theo Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n b\u1ea1n \u0111\u00e3 t\u1ea1o c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c l\u00e0m tr\u00f2n theo ch\u00ednh s\u00e1ch n\u1ed9i b\u1ed9 c\u1ee7a ch\u00fang t\u00f4i c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt theo th\u1eddi gian.<\/span><\/p><p><span style=\"font-weight: 400\">2.5.14. Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o l\u00e0 d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1edfi C\u00f4ng ty TNHH Grab Vi\u1ec7t Nam v\u00e0\/ ho\u1eb7c b\u1ea5t k\u1ef3 ph\u00e1p nh\u00e2n n\u00e0o c\u00f3 ng\u00e0nh, ngh\u1ec1 kinh doanh d\u1ecbch v\u1ee5 qu\u1ea3ng c\u00e1o theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt, \u0111\u01b0\u1ee3c ch\u00fang t\u00f4i ch\u1ec9 \u0111\u1ecbnh t\u00f9y t\u1eebng th\u1eddi \u0111i\u1ec3m c\u1ee5 th\u1ec3.<\/span><\/p><p>2.5.15. <span style=\"font-weight: 400\">B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng, trong th\u1eddi gian di\u1ec5n ra Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n, ch\u00fang t\u00f4i b\u1ea3o l\u01b0u quy\u1ec1n <\/span><span style=\"font-weight: 400\">\u0111i\u1ec1u ch\u1ec9nh n\u1ed9i dung c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh v\u1edbi \u0111i\u1ec1u ki\u1ec7n c\u00e1c \u0111i\u1ec1u ch\u1ec9nh n\u00e0y kh\u00f4ng l\u00e0m thay \u0111\u1ed5i (c\u00e1c) chi ph\u00ed m\u00e0 b\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m thanh to\u00e1n li\u00ean quan \u0111\u1ebfn ch\u01b0\u01a1ng tr\u00ecnh (so v\u1edbi chi ph\u00ed b\u1ea1n \u0111\u00e3 \u0111\u0103ng k\u00fd\/ch\u1ea5p thu\u1eadn tr\u01b0\u1edbc \u0111\u00f3), bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u0111i\u1ec1u ch\u1ec9nh t\u00ean g\u1ecdi m\u00e3 \u01b0u \u0111\u00e3i, gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng t\u1ed1i thi\u1ec3u \u00e1p d\u1ee5ng m\u00e3 \u01b0u \u0111\u00e3i, ph\u1ea7n chi ph\u00ed do Grab \u0111\u1ed3ng t\u00e0i tr\u1ee3 cho m\u00e3 \u01b0u \u0111\u00e3i (n\u1ebfu c\u00f3). Ch\u00fang t\u00f4i s\u1ebd th\u00f4ng b\u00e1o \u0111\u1ebfn b\u1ea1n b\u1eb1ng c\u00e1c ph\u01b0\u01a1ng th\u1ee9c ph\u00f9 h\u1ee3p tr\u01b0\u1edbc khi th\u1ef1c hi\u1ec7n (c\u00e1c) thay \u0111\u1ed5i n\u00e0y.<\/span><\/p><p>2.5.16. Vi\u1ec7c t\u1ea1o v\u00e0 gi\u00e1m s\u00e1t c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i t\u1ef1 c\u1ea5p v\u1ed1n l\u00e0 m\u1ed9t d\u1ecbch v\u1ee5 t\u1ef1 ph\u1ee5c v\u1ee5 c\u00f3 s\u1eb5n trong n\u1ec1n t\u1ea3ng Qu\u1ea3n L\u00fd Ti\u1ebfp Th\u1ecb. Trong tr\u01b0\u1eddng h\u1ee3p b\u1ea1n ch\u1ecdn s\u1eed d\u1ee5ng c\u00e1c d\u1ecbch v\u1ee5 n\u00e0y, b\u1ea1n ph\u1ea3i tu\u00e2n th\u1ee7 v\u00e0 ch\u1ecbu s\u1ef1 \u0111i\u1ec1u ch\u1ec9nh c\u1ee7a c\u00e1c \u0111i\u1ec1u kho\u1ea3n \u0111i\u1ec1u ki\u1ec7n c\u1ee7a d\u1ecbch v\u1ee5 <a href=\"https:\/\/www.grab.com\/vn\/terms-policies\/marketing-manager-service-terms\/\">Qu\u1ea3n L\u00fd Ti\u1ebfp Th\u1ecb<\/a>.<\/p><p><strong>2.6. G\u00f3i Th\u01b0\u01a1ng M\u1ea1i \u0110i\u1ec7n T\u1eed<\/strong><\/p><p>G\u00f3i Th\u01b0\u01a1ng M\u1ea1i \u0110i\u1ec7n T\u1eed (\u201c<strong>G\u00f3i TM\u0110T<\/strong>\u201d) l\u00e0 c\u00e1c \u0111\u1ec1 xu\u1ea5t d\u1ecbch v\u1ee5 c\u1ee7a Grab m\u00e0 Th\u01b0\u01a1ng Nh\u00e2n (b\u1ea1n) s\u1ebd c\u00f3 th\u1ec3 h\u01b0\u1edfng m\u1ed9t s\u1ed1 quy\u1ec1n h\u1ea1n v\u00e0 \u01b0u \u0111\u00e3i nh\u1ea5t \u0111\u1ecbnh th\u00f4ng qua vi\u1ec7c tham gia ho\u1eb7c th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m \u0111\u1ebfn d\u1ecbch v\u1ee5 th\u00f4ng qua \u1ee8ng D\u1ee5ng v\u00e0\/ ho\u1eb7c N\u1ec1n T\u1ea3ng, c\u0103n c\u1ee9 theo \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n d\u01b0\u1edbi \u0111\u00e2y.<\/p><p>2.6.1 B\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c xem l\u00e0 \u0111\u1ed3ng \u00fd v\u1edbi \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng n\u00e0y m\u00e0 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh theo t\u1eebng th\u1eddi gian khi b\u1ea1n y\u00eau c\u1ea7u tham gia ho\u1eb7c tham gia G\u00f3i TM\u0110T th\u00f4ng qua \u1ee8ng D\u1ee5ng v\u00e0\/ ho\u1eb7c N\u1ec1n T\u1ea3ng (\u201c<strong>G\u00f3i\u201d<\/strong>) ho\u1eb7c khi b\u1ea1n s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 th\u00f4ng qua \u1ee8ng D\u1ee5ng. N\u1ebfu b\u1ea1n kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng, vui l\u00f2ng kh\u00f4ng ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng \u1ee8ng D\u1ee5ng ho\u1eb7c d\u1ecbch v\u1ee5. Vi\u1ec7c b\u1ea1n ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng ho\u1eb7c tham gia v\u00e0o (c\u00e1c) G\u00f3i TM\u0110T v\u00e0\/ ho\u1eb7c d\u1ecbch v\u1ee5 sau khi c\u00f3 b\u1ea5t k\u1ef3 thay \u0111\u1ed5i ho\u1eb7c c\u1eadp nh\u1eadt \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng, cho d\u00f9 b\u1ea1n c\u00f3 xem x\u00e9t hay kh\u00f4ng, s\u1ebd c\u1ea5u th\u00e0nh vi\u1ec7c \u0111\u1ed3ng \u00fd v\u00e0 ch\u1ea5p thu\u1eadn \u0111\u1ed1i v\u1edbi \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng \u0111i\u1ec1u ch\u1ec9nh.<\/p><p>2.6.2 B\u00ean c\u1ea1nh c\u00e1c n\u1ed9i dung n\u00eau tr\u00ean, b\u1eb1ng vi\u1ec7c y\u00eau c\u1ea7u tham gia ho\u1eb7c \u0111\u0103ng k\u00fd G\u00f3i TM\u0110T (\u201c<strong>Y\u00eau C\u1ea7u \u0110\u0103ng K\u00fd<\/strong>\u201d), b\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea1n \u0111\u00e3 \u0111\u1ecdc v\u00e0 hi\u1ec3u c\u00e1c chi ti\u1ebft \u0111\u1ec1 xu\u1ea5t c\u1ee7a G\u00f3i TM\u0110T nh\u01b0 \u0111\u01b0\u1ee3c cung c\u1ea5p tr\u00ean \u1ee8ng D\u1ee5ng v\u00e0\/ ho\u1eb7c N\u1ec1n T\u1ea3ng, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n (i) th\u00f4ng tin li\u00ean quan \u0111\u1ebfn m\u00f4 t\u1ea3 ch\u01b0\u01a1ng tr\u00ecnh, (ii) th\u1eddi gian, (iii) ph\u00ed d\u1ecbch v\u1ee5 trong su\u1ed1t th\u1eddi gian ch\u01b0\u01a1ng tr\u00ecnh, (iv) c\u1eeda h\u00e0ng tham gia, (v) (c\u00e1c) ngh\u0129a v\u1ee5 t\u00e0i tr\u1ee3 v\u00e0 chi ph\u00ed, (vi) b\u1ea5t k\u1ef3 ph\u01b0\u01a1ng \u00e1n c\u1ea5n tr\u1eeb c\u1ee5 th\u1ec3 v\u00e0 bao g\u1ed3m c\u00e1c t\u00e0i s\u1ea3n ti\u1ebfp th\u1ecb. B\u1ea1n \u0111\u1ed3ng \u00fd v\u00e0 hi\u1ec3u r\u1eb1ng (c\u00e1c) Y\u00eau C\u1ea7u \u0110\u0103ng K\u00fd c\u1ee7a b\u1ea1n s\u1ebd ph\u1ea3i nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng \u00fd c\u1ee7a Grab, v\u00e0 s\u1ebd \u0111\u01b0\u1ee3c xem l\u00e0 t\u00e0i li\u1ec7u b\u1ed5 sung\/ th\u1ecfa thu\u1eadn ph\u1ee5\/ \u0111i\u1ec1u ch\u1ec9nh v\u00e0\/ ho\u1eb7c t\u00e0i li\u1ec7u kh\u00e1c, v\u00e0 s\u1ebd \u0111\u01b0\u1ee3c xem l\u00e0 m\u1ed9t ph\u1ea7n kh\u00f4ng t\u00e1ch r\u1eddi c\u1ee7a h\u1ee3p \u0111\u1ed3ng hi\u1ec7n t\u1ea1i gi\u1eefa b\u1ea1n v\u00e0 Grab.<\/p><p>2.6.3 \u0110\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5 cho b\u1ea1n, Grab c\u00f3 th\u1ec3, thay m\u1eb7t b\u1ea1n, ti\u1ebfn h\u00e0nh c\u00e1c ho\u1ea1t \u0111\u1ed9ng, nh\u01b0 l\u00e0 khuy\u1ebfn m\u1ea1i, \u0111\u1ea7u t\u01b0 chi\u1ebfn d\u1ecbch\/ ti\u1ebfp th\u1ecb v\u00e0 c\u00e1c s\u00e1ng ki\u1ebfn, v\u00e0\/ ho\u1eb7c b\u1ea5t k\u1ef3 s\u00e1ng ki\u1ebfn n\u00e0o kh\u00e1c theo th\u1eddi gian mi\u1ec5n l\u00e0 li\u00ean quan \u0111\u1ebfn d\u1ecbch v\u1ee5, d\u00f9 \u0111\u00f3 l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p c\u1ee7a c\u00e1c ho\u1ea1t \u0111\u1ed9ng ho\u1eb7c l\u00e0 m\u1ed9t ho\u1ea1t \u0111\u1ed9ng c\u1ee5 th\u1ec3. B\u1ea1n \u0111\u1ed3ng \u00fd v\u00e0 t\u1ea1i \u0111\u00e2y \u1ee7y quy\u1ec1n Grab \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u0169ng nh\u01b0 s\u1eed d\u1ee5ng quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7 (v\u00ed d\u1ee5 nh\u01b0 logo) cho m\u1ee5c \u0111\u00edch th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5.<\/p><p>2.6.4 B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng s\u1ed1 ti\u1ec1n \u0111\u01b0\u1ee3c thanh to\u00e1n cho Grab s\u1ebd b\u1ecb \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch thu\u1ebf hi\u1ec7n h\u00e0nh, ph\u00ed v\u00e0\/ ho\u1eb7c b\u1ea5t k\u1ef3 chi ph\u00ed theo quy \u0111\u1ecbnh v\u00e0 b\u1ea5t k\u1ef3 lo\u1ea1i thu\u1ebf m\u1edbi n\u00e0o c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng b\u1ea5t c\u1ee9 l\u00fac n\u00e0o, v\u00e0 b\u1ea1n s\u1ebd c\u00f3 tr\u00e1ch nhi\u1ec7m thanh to\u00e1n c\u00e1c lo\u1ea1i thu\u1ebf \u0111\u00f3 \u0111\u1ed1i v\u1edbi s\u1ed1 ti\u1ec1n d\u1ef1a tr\u00ean (c\u00e1c) G\u00f3i TM\u0110T v\u00e0\/ ho\u1eb7c d\u1ecbch v\u1ee5.<\/p><p>2.6.5 B\u1ea1n c\u00f3 th\u1ec3 y\u00eau c\u1ea7u ch\u1ea5m d\u1ee9t G\u00f3i TM\u0110T th\u00f4ng qua c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n m\u00e0 Grab tri\u1ec3n khai cho m\u1ee5c \u0111\u00edch n\u00e0y t\u00f9y t\u1eebng th\u1eddi \u0111i\u1ec3m (\u201c<strong>Y\u00eau C\u1ea7u Ch\u1ea5m D\u1ee9t<\/strong>\u201d). Y\u00eau C\u1ea7u Ch\u1ea5m D\u1ee9t ph\u1ea3i \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng \u00fd c\u1ee7a Grab. Tr\u1eeb khi v\u00e0 cho \u0111\u1ebfn ng\u00e0y b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn c\u1ee7a Grab r\u1eb1ng Y\u00eau C\u1ea7u Ch\u1ea5m D\u1ee9t \u0111\u00e3 \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn, b\u1ea1n s\u1ebd v\u1eabn ch\u1ecbu tr\u00e1ch nhi\u1ec7m thanh to\u00e1n c\u00e1c kho\u1ea3n ph\u1ea3i tr\u1ea3 cho Grab.<\/p><p><strong>2.7. <b>Quy\u1ec1n ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ed1i v\u1edbi c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i, qu\u1ea3ng c\u00e1o v\u00e0 g\u00f3i h\u1ed7 tr\u1ee3<\/b><\/strong><\/p><p><span style=\"font-weight: 400\">Ngo\u00e0i c\u00e1c quy \u0111\u1ecbnh t\u1ea1i \u0110i\u1ec1u 2.5 v\u00e0 2.6 n\u00eau tr\u00ean, v\u00e0 kh\u00f4ng ph\u1ee5 thu\u1ed9c v\u00e0o b\u1ea5t k\u1ef3 \u0111i\u1ec1u kho\u1ea3n n\u00e0o kh\u00e1c trong \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng n\u00e0y, ch\u00fang t\u00f4i b\u1ea3o l\u01b0u quy\u1ec1n (nh\u01b0ng kh\u00f4ng ph\u1ea3i ngh\u0129a v\u1ee5) t\u1ea1m d\u1eebng, h\u1ee7y b\u1ecf, g\u1ee1 b\u1ecf, lo\u1ea1i b\u1ecf ho\u1eb7c thay \u0111\u1ed5i vi\u1ec7c tham gia c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n v\u00e0o m\u1ed9t ph\u1ea7n ho\u1eb7c to\u00e0n b\u1ed9 b\u1ea5t k\u1ef3 ch\u01b0\u01a1ng tr\u00ecnh h\u1ed7 tr\u1ee3, th\u00fac \u0111\u1ea9y, khuy\u1ebfn m\u1ea1i, qu\u1ea3ng c\u00e1o ho\u1eb7c g\u00f3i d\u1ecbch v\u1ee5 n\u00e0o do Th\u01b0\u01a1ng Nh\u00e2n t\u1ef1 t\u1ea1o ho\u1eb7c Grab cung c\u1ea5p (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n, Ho\u1ea1t \u0110\u1ed9ng Qu\u1ea3ng C\u00e1o, G\u00f3i TM\u0110T, v\u00e0 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh l\u1ee3i \u00edch kh\u00e1c), v\u00e0o b\u1ea5t k\u1ef3 th\u1eddi \u0111i\u1ec3m n\u00e0o, d\u00f9 Th\u01b0\u01a1ng Nh\u00e2n \u0111\u00e3 ho\u1eb7c \u0111ang tham gia ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00f3, n\u1ebfu Th\u01b0\u01a1ng Nh\u00e2n kh\u00f4ng \u0111\u00e1p \u1ee9ng ho\u1eb7c kh\u00f4ng duy tr\u00ec \u0111\u01b0\u1ee3c c\u00e1c ti\u00eau ch\u00ed ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, ti\u00eau chu\u1ea9n hi\u1ec7u su\u1ea5t theo b\u1ea5t k\u1ef3 ch\u00ednh s\u00e1ch, quy \u0111\u1ecbnh, b\u1ed9 quy t\u1eafc \u1ee9ng x\u1eed ho\u1eb7c h\u01b0\u1edbng d\u1eabn n\u00e0o c\u1ee7a Grab (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n B\u1ed9 Quy t\u1eafc \u1ee9ng x\u1eed d\u00e0nh cho \u0110\u1ed1i t\u00e1c Nh\u00e0 h\u00e0ng v\u00e0 c\u00e1c ch\u00ednh s\u00e1ch ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 hi\u1ec7n h\u00e0nh do Grab c\u00f4ng b\u1ed1 v\u00e0o t\u1eebng th\u1eddi \u0111i\u1ec3m).<\/span><\/p><p><span style=\"font-weight: 400\">Trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3, ch\u00fang t\u00f4i kh\u00f4ng ch\u1ecbu b\u1ea5t k\u1ef3 tr\u00e1ch nhi\u1ec7m n\u00e0o v\u1ec1 thi\u1ec7t h\u1ea1i ho\u1eb7c t\u1ed5n th\u1ea5t ph\u00e1t sinh (k\u1ec3 c\u1ea3 gi\u00e1n ti\u1ebfp ho\u1eb7c h\u1eadu qu\u1ea3), bao g\u1ed3m vi\u1ec7c ho\u00e0n tr\u1ea3 b\u1ea5t k\u1ef3 kho\u1ea3n ph\u00ed, chi ph\u00ed ho\u1eb7c kho\u1ea3n ti\u1ec1n n\u00e0o m\u00e0 Th\u01b0\u01a1ng Nh\u00e2n \u0111\u00e3 tr\u1ea3 ho\u1eb7c cam k\u1ebft \u0111\u1ec3 tham gia ho\u1eb7c duy tr\u00ec c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00f3.<\/span><\/p><p><strong>2.8. Cung c\u1ea5p n\u1ed9i dung ho\u1eb7c th\u00f4ng tin<\/strong><\/p><p>2.8.1. Ch\u00fang t\u00f4i kh\u00f4ng y\u00eau c\u1ea7u quy\u1ec1n s\u1edf h\u1eefu b\u1ea5t k\u1ef3 n\u1ed9i dung ho\u1eb7c th\u00f4ng tin n\u00e0o m\u00e0 b\u1ea1n t\u1ea3i l\u00ean \u1ee8ng D\u1ee5ng ho\u1eb7c cung c\u1ea5p cho ch\u00fang t\u00f4i. Khi b\u1ea1n t\u1ea3i l\u00ean ho\u1eb7c cung c\u1ea5p cho ch\u00fang t\u00f4i b\u1ea5t k\u1ef3 n\u1ed9i dung n\u00e0o \u0111\u01b0\u1ee3c b\u1ea3o v\u1ec7 b\u1edfi quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7 (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n h\u00ecnh \u1ea3nh ho\u1eb7c video), b\u1ea1n (a) c\u1ea5p cho ch\u00fang t\u00f4i m\u1ed9t gi\u1ea5y ph\u00e9p to\u00e0n c\u1ea7u, kh\u00f4ng \u0111\u1ed9c quy\u1ec1n, mi\u1ec5n ph\u00ed, c\u00f3 th\u1ec3 chuy\u1ec3n nh\u01b0\u1ee3ng, c\u00f3 th\u1ec3 c\u1ea5p ph\u00e9p th\u1ee9 c\u1ea5p \u0111\u1ec3 l\u01b0u tr\u1eef, s\u1eed d\u1ee5ng, ph\u00e2n ph\u1ed1i, s\u1eeda \u0111\u1ed5i, ch\u1ea1y, sao ch\u00e9p, th\u1ef1c hi\u1ec7n c\u00f4ng khai ho\u1eb7c hi\u1ec3n th\u1ecb, d\u1ecbch v\u00e0 t\u1ea1o c\u00e1c t\u00e1c ph\u1ea9m ph\u00e1i sinh t\u1eeb c\u00e1c n\u1ed9i dung c\u1ee7a b\u1ea1n; v\u00e0 (b) cam k\u1ebft r\u1eb1ng b\u1ea1n c\u00f3 quy\u1ec1n c\u1ea5p cho ch\u00fang t\u00f4i gi\u1ea5y ph\u00e9p \u0111\u00f3.\u00a0\u00a0<\/p><p>2.8.2. Th\u00f4ng qua \u1ee8ng D\u1ee5ng, ch\u00fang t\u00f4i c\u00f3 th\u1ec3 cung c\u1ea5p cho b\u1ea1n t\u00f9y ch\u1ecdn thay \u0111\u1ed5i ho\u1eb7c s\u1eeda \u0111\u1ed5i n\u1ed9i dung ho\u1eb7c th\u00f4ng tin b\u1ea1n \u0111\u00e3 g\u1eedi cho ch\u00fang t\u00f4i (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n th\u00f4ng tin li\u00ean quan \u0111\u1ebfn menu) ho\u1eb7c c\u00e1c n\u1ed9i dung c\u1ee5 th\u1ec3 m\u00e0 b\u1ea1n cung c\u1ea5p \u0111\u1ec3 h\u1ed7 tr\u1ee3 cho vi\u1ec7c cung c\u1ea5p c\u00e1c D\u1ecbch V\u1ee5 c\u1ee7a Grab bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n c\u00e1c chi ti\u1ebft v\u1ec1 \u0111\u01a1n h\u00e0ng. B\u1ea1n th\u1eeba nh\u1eadn r\u1eb1ng m\u1ecdi n\u1ed9i dung ho\u1eb7c th\u00f4ng tin nh\u01b0 v\u1eady c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c cung c\u1ea5p cho kh\u00e1ch h\u00e0ng cu\u1ed1i theo th\u1eddi gian th\u1ef1c t\u1ebf th\u00f4ng qua \u1ee9ng d\u1ee5ng do ch\u00fang t\u00f4i v\u1eadn h\u00e0nh ho\u1eb7c n\u1ebfu kh\u00f4ng, b\u1ea1n cam k\u1ebft s\u1ebd (v\u00e0 s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m) x\u1eed l\u00fd m\u1ecdi khi\u1ebfu n\u1ea1i ho\u1eb7c truy v\u1ea5n c\u1ee7a kh\u00e1ch h\u00e0ng cu\u1ed1i v\u1ec1 n\u1ed9i dung ho\u1eb7c th\u00f4ng tin n\u00f3i tr\u00ean m\u00e0 kh\u00f4ng ph\u00e1t sinh tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd v\u1ec1 ph\u00eda ch\u00fang t\u00f4i. Ch\u00fang t\u00f4i c\u00f3 th\u1ec3, nh\u01b0ng kh\u00f4ng b\u1eaft bu\u1ed9c ph\u1ea3i xem x\u00e9t n\u1ed9i dung ho\u1eb7c th\u00f4ng tin m\u00e0 b\u1ea1n \u0111\u00e3 g\u1eedi cho ch\u00fang t\u00f4i ho\u1eb7c c\u00e1c th\u00f4ng tin b\u1ea1n \u0111\u00e3 ch\u1ec9nh s\u1eeda (th\u00f4ng qua \u1ee8ng D\u1ee5ng ho\u1eb7c c\u00e1ch kh\u00e1c) v\u00e0 b\u1ea3o l\u01b0u quy\u1ec1n x\u00f3a ho\u1eb7c y\u00eau c\u1ea7u s\u1eeda \u0111\u1ed5i b\u1ea5t k\u1ef3 ph\u1ea7n n\u00e0o c\u1ee7a n\u1ed9i dung ho\u1eb7c th\u00f4ng tin \u0111\u01b0\u1ee3c g\u1eedi b\u1edfi b\u1ea1n khi th\u1ea5y c\u1ea7n thi\u1ebft. \u0110\u1ec3 tr\u00e1nh nh\u1ea7m l\u1eabn, b\u1ea1n ph\u1ea3i \u0111\u1ea3m b\u1ea3o n\u1ed9i dung ho\u1eb7c th\u00f4ng tin \u0111\u01b0\u1ee3c g\u1eedi kh\u00f4ng tr\u00e1i v\u1edbi lu\u1eadt ph\u00e1p hi\u1ec7n h\u00e0nh v\u00e0 kh\u00f4ng vi ph\u1ea1m b\u1ea5t k\u1ef3 quy\u1ec1n c\u1ee7a b\u00ean th\u1ee9 ba n\u00e0o. Trong tr\u01b0\u1eddng h\u1ee3p b\u1ea1n ch\u1ec9nh s\u1eeda b\u1ea5t k\u1ef3 th\u00f4ng tin n\u00e0o t\u1eeb \u0111\u01a1n h\u00e0ng c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng, b\u1ea1n \u0111\u1ed3ng \u00fd th\u00eam r\u1eb1ng, b\u1eb1ng vi\u1ec7c \u0111i\u1ec1u ch\u1ec9nh c\u00e1c n\u1ed9i dung \u0111\u00f3, (1) b\u1ea1n \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn t\u1eeb ng\u01b0\u1eddi d\u00f9ng b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi s\u1ef1 ch\u1ec9nh s\u1eeda \u0111\u00f3, v\u00e0 (2) Grab kh\u00f4ng tham gia v\u00e0o v\u00e0 ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1edbi b\u1ea5t k\u1ef3 n\u1ed9i dung \u0111i\u1ec1u ch\u1ec9nh n\u00e0o c\u1ee7a b\u1ea1n, m\u1eb7c d\u00f9 v\u1eady, Grab v\u1eabn b\u1ea3o l\u01b0u quy\u1ec1n (nh\u01b0ng kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5) th\u1ef1c thi c\u00e1c Bi\u1ec7n Ph\u00e1p Kh\u1eafc Ph\u1ee5c (nh\u01b0 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a d\u01b0\u1edbi \u0111\u00e2y) \u0111\u1ec3 ch\u1ec9nh l\u1ea1i c\u00e1c n\u1ed9i dung \u0111i\u1ec1u ch\u1ec9nh \u0111\u00f3 ho\u1eb7c \u0111\u1ec3 gi\u1ea3i quy\u1ebft tranh ch\u1ea5p ho\u1eb7c khi\u1ebfu n\u1ea1i ph\u00e1t sinh t\u1eeb ho\u1eb7c c\u00f3 li\u00ean quan \u0111\u1ebfn c\u00e1c n\u1ed9i dung \u0111i\u1ec1u ch\u1ec9nh \u0111\u00f3.<\/p><p><strong>2.9. D\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/strong><\/p><p>Kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn nh\u1eefng \u0111i\u1ec1u \u0111\u00e3 n\u00f3i \u1edf tr\u00ean, th\u00f4ng tin m\u00e0 b\u1ea1n \u0111\u00e3 g\u1eedi cho ch\u00fang t\u00f4i \u0111\u1ec3 \u0111\u0103ng k\u00fd l\u00e0m th\u01b0\u01a1ng nh\u00e2n tr\u00ean h\u1ec7 th\u1ed1ng c\u1ee7a ch\u00fang t\u00f4i, trong \u0111\u00f3 c\u00f3 th\u1ec3 bao g\u1ed3m d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a b\u1ea1n nh\u01b0 \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 trong Th\u00f4ng B\u00e1o B\u1ea3o M\u1eadt, c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c li\u00ean k\u1ebft v\u1edbi T\u00e0i kho\u1ea3n tr\u00ean \u1ee8ng D\u1ee5ng ho\u1eb7c trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00e1c D\u1ecbch V\u1ee5 tr\u00ean \u1ee8ng D\u1ee5ng. B\u1ea1n \u0111\u1ed3ng \u00fd v\u1edbi vi\u1ec7c chuy\u1ec3n v\u00e0 l\u01b0u tr\u1eef c\u00e1c th\u00f4ng tin n\u00e0y nh\u1eb1m m\u1ee5c \u0111\u00edch t\u1ea1o thu\u1eadn l\u1ee3i cho ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a b\u1ea1n th\u00f4ng qua c\u00e1c h\u1ec7 th\u1ed1ng c\u1ee7a ch\u00fang t\u00f4i v\u00e0 \u0111\u1ec3 \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u s\u1eed d\u1ee5ng c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i tr\u00ean \u1ee8ng D\u1ee5ng. Vi\u1ec7c b\u1ea1n s\u1eed d\u1ee5ng T\u00e0i kho\u1ea3n v\u00e0 \u1ee8ng D\u1ee5ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ch\u00fang t\u00f4i ho\u1eb7c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 b\u00ean th\u1ee9 ba theo d\u00f5i \u0111\u1ec3 cung c\u1ea5p cho b\u1ea1n th\u00f4ng tin v\u1ec1 ho\u1ea1t \u0111\u1ed9ng kinh doanh v\u00e0 T\u00e0i kho\u1ea3n c\u1ee7a b\u1ea1n.<\/p><p>B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng m\u1ecdi d\u1eef li\u1ec7u c\u00e1 nh\u00e2n m\u00e0 b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng qua \u1ee8ng D\u1ee5ng s\u1ebd ch\u1ec9 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng duy nh\u1ea5t v\u00e0 c\u1ee5 th\u1ec3 cho ch\u00ednh m\u1ee5c \u0111\u00edch m\u00e0 b\u1ea1n c\u1ea7n ng\u01b0\u1eddi d\u00f9ng chia s\u1ebb c\u00e1c d\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u00f3; v\u00e0 c\u00e1c th\u00f4ng tin \u0111\u00f3 s\u1ebd ph\u1ea3i \u0111\u01b0\u1ee3c x\u00f3a b\u1ecf ho\u1eb7c \u0111\u01b0\u1ee3c \u1ea9n danh sau khi d\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u00f3 kh\u00f4ng c\u00f2n c\u1ea7n thi\u1ebft cho m\u1ee5c \u0111\u00edch s\u1eed d\u1ee5ng n\u00f3i tr\u00ean n\u1eefa. \u0110\u1ec3 tr\u00e1nh hi\u1ec3u nh\u1ea7m, khi b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u1ed9t ng\u01b0\u1eddi d\u00f9ng th\u00f4ng qua \u1ee8ng d\u1ee5ng cho m\u1ee5c \u0111\u00edch li\u00ean h\u1ec7 xin ch\u1ea5p thu\u1eadn tr\u01b0\u1edbc khi \u0111i\u1ec1u ch\u1ec9nh m\u1ed9t \u0111\u01a1n h\u00e0ng c\u1ee5 th\u1ec3, b\u1ea1n s\u1ebd ch\u1ec9 \u0111\u01b0\u1ee3c ph\u00e9p s\u1eed d\u1ee5ng d\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u00f3 duy nh\u1ea5t cho m\u1ee5c \u0111\u00edch \u0111\u00f3, v\u00e0 s\u1ebd ph\u1ea3i x\u00f3a d\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u00f3 ngay khi b\u1ea1n \u0111\u00e3 th\u1ef1c hi\u1ec7n xong m\u1ee5c \u0111\u00edch \u0111\u1ea5y.<\/p><p><strong>2.10.<\/strong> <strong>Si\u00eau li\u00ean k\u1ebft<\/strong><\/p><p>B\u1ea1n ph\u1ea3i c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 ch\u1ea5p thu\u1eadn tr\u01b0\u1edbc b\u1eb1ng v\u0103n b\u1ea3n c\u1ee7a ch\u00fang t\u00f4i n\u1ebfu b\u1ea1n mu\u1ed1n li\u00ean k\u1ebft ho\u1eb7c s\u1eed d\u1ee5ng b\u1ea5t k\u1ef3 n\u1ed9i dung n\u00e0o tr\u00ean \u1ee8ng D\u1ee5ng. V\u1ec1 v\u1ea5n \u0111\u1ec1 n\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 g\u1eedi cho ch\u00fang t\u00f4i m\u1ed9t y\u00eau c\u1ea7u ch\u00ednh th\u1ee9c b\u1eb1ng c\u00e1ch g\u1eedi email \u0111\u1ec3 ch\u00fang t\u00f4i xem x\u00e9t. \u0110\u1ec3 tr\u00e1nh nh\u1ea7m l\u1eabn, b\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00e9p li\u00ean k\u1ebft ho\u1eb7c s\u1eed d\u1ee5ng b\u1ea5t k\u1ef3 n\u1ed9i dung n\u00e0o tr\u00ean \u1ee8ng D\u1ee5ng cho m\u1ee5c \u0111\u00edch th\u01b0\u01a1ng m\u1ea1i khi ch\u01b0a c\u00f3 s\u1ef1 ch\u1ea5p thu\u1eadn c\u1ee7a ch\u00fang t\u00f4i. Trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p, m\u1eb7c d\u00f9 ch\u00fang t\u00f4i \u0111\u00e3 ch\u1ea5p thu\u1eadn cho li\u00ean k\u1ebft, b\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp li\u00ean k\u1ebft \u0111\u1ebfn \u1ee8ng D\u1ee5ng c\u1ee7a ch\u00fang t\u00f4i (a) nh\u1eb1m \u00e1m ch\u1ec9 c\u00e1c h\u00ecnh th\u1ee9c li\u00ean k\u1ebft, ph\u00ea duy\u1ec7t ho\u1eb7c ch\u1ee9ng th\u1ef1c t\u1eeb ph\u00eda ch\u00fang t\u00f4i khi ch\u01b0a c\u00f3 s\u1ef1 li\u00ean k\u1ebft, ph\u00ea duy\u1ec7t hay ch\u1ee9ng th\u1ef1c n\u00e0y; ho\u1eb7c (b) tr\u00ean c\u00e1c trang web c\u1ea5m li\u00ean k\u1ebft n\u00e0y ho\u1eb7c s\u1ebd l\u00e0m ph\u01b0\u01a1ng h\u1ea1i ho\u1eb7c l\u00e0m t\u1ed5n h\u1ea1i danh ti\u1ebfng ho\u1eb7c \u0111\u1ea1o \u0111\u1ee9c ngh\u1ec1 nghi\u1ec7p c\u1ee7a ch\u00fang t\u00f4i. Ch\u00fang t\u00f4i c\u00f3 quy\u1ec1n r\u00fat l\u1ea1i ch\u1ea5p thu\u1eadn li\u00ean k\u1ebft m\u00e0 kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o tr\u01b0\u1edbc. \u1ee8ng D\u1ee5ng c\u0169ng kh\u00f4ng \u0111\u01b0\u1ee3c t\u1ea1o khung tr\u00ean b\u1ea5t k\u1ef3 trang web n\u00e0o kh\u00e1c.<\/p><p><b data-stringify-type=\"bold\">2.11. T\u1ef1 \u0110\u1ed9ng Th\u00eam M\u00f4 T\u1ea3 S\u1ea3n Ph\u1ea9m<\/b><\/p><p>B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng t\u00ednh n\u0103ng T\u1ef1 \u0110\u1ed9ng Th\u00eam M\u00f4 T\u1ea3 S\u1ea3n Ph\u1ea9m, b\u1ea1n ch\u1ea5p nh\u1eadn c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n sau:<\/p><p>2.11.1. <span style=\"text-decoration: underline\">\u0110\u1ed9 Ch\u00ednh X\u00e1c C\u1ee7a M\u00f4 T\u1ea3 \u0110\u01b0\u1ee3c T\u1ea1o B\u1edfi C\u00f4ng Ngh\u1ec7 AI<\/span>: Grab kh\u00f4ng \u0111\u01b0a ra b\u1ea5t k\u1ef3 cam \u0111oan hay \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c th\u00f4ng tin s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c t\u1ea1o b\u1edfi c\u00f4ng ngh\u1ec7 AI s\u1ebd kh\u00f4ng ph\u00e1t sinh l\u1ed7i. C\u00e1c m\u00f4 t\u1ea3 s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c t\u1ea1o b\u1edfi c\u00f4ng ngh\u1ec7 AI d\u1ef1a tr\u00ean thu\u1eadt to\u00e1n v\u00e0, do \u0111\u00f3, nh\u1eefng t\u00f4 t\u1ea3 n\u00e0y kh\u00f4ng ph\u1ea3i lu\u00f4n ph\u1ea3n \u00e1nh ch\u00ednh x\u00e1c, th\u1ef1c t\u1ebf th\u00e0nh ph\u1ea7n, quy tr\u00ecnh chu\u1ea9n b\u1ecb, ch\u1ea5t l\u01b0\u1ee3ng, ch\u1ebf \u0111\u1ed9 \u0103n u\u1ed1ng ph\u00f9 h\u1ee3p ho\u1eb7c c\u00e1c \u0111\u1eb7c t\u00ednh kh\u00e1c c\u1ee7a s\u1ea3n ph\u1ea9m. C\u1ee5 th\u1ec3, m\u1eb7c d\u00f9 m\u1ecdi n\u1ed7 l\u1ef1c \u0111\u1ec1u \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u1ec3 m\u00f4 t\u1ea3 c\u1ee7a s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n ch\u00ednh x\u00e1c nh\u01b0ng Grab kh\u00f4ng th\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c m\u00f4 t\u1ea3 do c\u00f4ng ngh\u1ec7 AI t\u1ea1o ra s\u1ebd ho\u00e0n to\u00e0n ch\u00ednh x\u00e1c. \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o th\u00f4ng tin \u0111\u01b0\u1ee3c t\u1ea1o ra b\u1edfi c\u00f4ng ngh\u1ec7 AI ph\u00f9 h\u1ee3p v\u1edbi s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh, b\u1ea1n c\u00f3 th\u1ec3 xem x\u00e9t v\u00e0 ch\u1ee7 \u0111\u1ed9ng \u0111i\u1ec1u ch\u1ec9nh ho\u1eb7c y\u00eau c\u1ea7u Grab \u0111i\u1ec1u ch\u1ec9nh c\u00e1c m\u00f4 t\u1ea3 kh\u00f4ng ph\u00f9 h\u1ee3p n\u00e0y. B\u1ea5t k\u1ef3 sai s\u00f3t ho\u1eb7c th\u00f4ng tin kh\u00f4ng ch\u00ednh x\u00e1c n\u00e0o \u0111\u1ec1u ph\u1ea3i \u0111\u01b0\u1ee3c b\u1ea1n \u0111i\u1ec1u ch\u1ec9nh tr\u01b0\u1edbc khi \u0111\u0103ng t\u1ea3i th\u00f4ng tin tr\u00ean \u1ee8ng D\u1ee5ng<b data-stringify-type=\"bold\">.\u00a0\u00a0 <\/b><\/p><p>2.11.2. <span style=\"text-decoration: underline\">S\u1eed D\u1ee5ng D\u1ecbch V\u1ee5 AI C\u1ee7a B\u00ean Th\u1ee9 Ba<\/span>: Grab c\u00f3 quy\u1ec1n t\u1eadn d\u1ee5ng c\u00e1c d\u1ecbch v\u1ee5 AI c\u1ee7a b\u00ean th\u1ee9 ba cho nhi\u1ec1u m\u1ee5c \u0111\u00edch kh\u00e1c nhau, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf vi\u1ec7c t\u1ea1o m\u00f4 t\u1ea3 v\u1ec1 c\u00e1c s\u1ea3n ph\u1ea9m trong th\u1ef1c \u0111\u01a1n, \u0111\u01b0a ra d\u1ef1 \u0111o\u00e1n v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng. M\u1eb7c d\u00f9 Grab n\u1ed7 l\u1ef1c l\u1ef1a ch\u1ecdn c\u00e1c nh\u00e0 cung c\u1ea5p b\u00ean th\u1ee9 ba \u0111\u00e1ng tin c\u1eady nh\u01b0ng Grab kh\u00f4ng \u0111\u01b0a ra b\u1ea5t k\u1ef3 cam k\u1ebft hay b\u1ea3o \u0111\u1ea3m n\u00e0o v\u1ec1 t\u00ednh ch\u00ednh x\u00e1c, \u0111\u1ed9 tin c\u1eady ho\u1eb7c t\u00ednh \u0111\u1ea7y \u0111\u1ee7 c\u1ee7a c\u00e1c d\u1ecbch v\u1ee5 do c\u00e1c b\u00ean th\u1ee9 ba n\u00e0y cung c\u1ea5p. Grab s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 b\u1ea5t k\u1ef3 sai s\u00f3t, th\u00f4ng tin kh\u00f4ng ch\u00ednh x\u00e1c ho\u1eb7c thi\u1ebfu s\u00f3t n\u00e0o do vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c d\u1ecbch v\u1ee5 AI c\u1ee7a b\u00ean th\u1ee9 ba n\u00e0y. B\u1ea1n \u0111\u1ed3ng \u00fd ch\u1ecbu m\u1ecdi r\u1ee7i ro li\u00ean quan \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng b\u1ea5t k\u1ef3 d\u1ecbch v\u1ee5 AI n\u00e0o c\u1ee7a b\u00ean th\u1ee9 ba v\u00e0 s\u1ebd tr\u1ef1c ti\u1ebfp b\u00e1o c\u00e1o m\u1ecdi v\u1ea5n \u0111\u1ec1 ho\u1eb7c m\u1ed1i lo ng\u1ea1i li\u00ean quan \u0111\u1ebfn c\u00e1c d\u1ecbch v\u1ee5 n\u00e0y \u0111\u1ebfn nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 AI.<\/p><p>2.11.3. <span style=\"text-decoration: underline\">Kh\u00f4ng Cam K\u1ebft V\u1ec1 K\u1ebft Qu\u1ea3 Kinh Doanh:<\/span> B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng Grab kh\u00f4ng \u0111\u1ea3m b\u1ea3o vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c m\u00f4 t\u1ea3 \u0111\u01b0\u1ee3c t\u1ea1o b\u1edfi h\u1ec7 th\u1ed1ng AI s\u1ebd mang \u0111\u1ebfn b\u1ea5t k\u1ef3 k\u1ebft qu\u1ea3 kinh doanh c\u1ee5 th\u1ec3 n\u00e0o, v\u00ed d\u1ee5 nh\u01b0 t\u0103ng doanh s\u1ed1 b\u00e1n h\u00e0ng, c\u1ea3i thi\u1ec7n k\u1ebft qu\u1ea3 kinh doanh ho\u1eb7c s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng, m\u1eb7c d\u00f9 Grab \u0111\u00e3 s\u1eed d\u1ee5ng m\u1ecdi n\u1ed7 l\u1ef1c h\u1ee3p l\u00fd \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh ch\u00ednh x\u00e1c c\u1ee7a c\u00e1c m\u00f4 t\u1ea3 s\u1ea3n ph\u1ea9m do c\u00f4ng ngh\u1ec7 AI t\u1ea1o ra.<\/p><p>2.11.4. <span style=\"text-decoration: underline\">Quy\u1ec1n Quy\u1ebft \u0110\u1ecbnh C\u1ee7a B\u1ea1n \u0110\u1ed1i V\u1edbi C\u00e1c M\u00f4 T\u1ea3 Do C\u00f4ng Ngh\u1ec7 AI T\u1ea1o Ra<\/span>: Trong tr\u01b0\u1eddng h\u1ee3p b\u1ea1n x\u00e1c \u0111\u1ecbnh r\u1eb1ng nh\u1eefng m\u00f4 t\u1ea3 s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c t\u1ea1o b\u1edfi c\u00f4ng ngh\u1ec7 AI kh\u00f4ng ch\u00ednh x\u00e1c, kh\u00f4ng ph\u00f9 h\u1ee3p, b\u1ea1n c\u00f3 quy\u1ec1n, t\u00f9y theo quy\u1ebft \u0111\u1ecbnh ri\u00eang c\u1ee7a m\u00ecnh, x\u00f3a ho\u1eb7c lo\u1ea1i b\u1ecf b\u1ea5t k\u1ef3 m\u00f4 t\u1ea3 s\u1ea3n ph\u1ea9m n\u00e0o \u0111\u01b0\u1ee3c t\u1ea1o b\u1edfi c\u00f4ng ngh\u1ec7 AI b\u1eb1ng c\u00e1ch t\u1ef1 \u0111i\u1ec1u ch\u1ec9nh tr\u00ean \u1ee9ng d\u1ee5ng GrabMerchant ho\u1eb7c li\u00ean h\u1ec7 v\u1edbi Grab qua \u201cTrung t\u00e2m Tr\u1ee3 gi\u00fap\u201d \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3.<\/p><p>2.11.5. <span style=\"text-decoration: underline\">Gi\u1edbi H\u1ea1n Tr\u00e1ch Nhi\u1ec7m Ph\u00e1p L\u00fd<\/span>: Trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p, Grab s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd \u0111\u1ed1i v\u1edbi m\u1ecdi thi\u1ec7t h\u1ea1i gi\u00e1n ti\u1ebfp, do h\u1eadu qu\u1ea3, ng\u1eabu nhi\u00ean, mang t\u00ednh tr\u1eebng ph\u1ea1t ho\u1eb7c t\u01b0\u01a1ng t\u1ef1 ph\u00e1t sinh t\u1eeb vi\u1ec7c s\u1eed d\u1ee5ng ho\u1eb7c tin v\u00e0o c\u00e1c m\u00f4 t\u1ea3 s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c t\u1ea1o b\u1edfi h\u1ec7 th\u1ed1ng AI. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf vi\u1ec7c m\u00f4 t\u1ea3 kh\u00f4ng ch\u00ednh x\u00e1c, th\u00f4ng tin ch\u1ebf \u0111\u1ed9 \u0103n u\u1ed1ng kh\u00f4ng ch\u00ednh x\u00e1c ho\u1eb7c th\u00f4ng tin li\u00ean quan \u0111\u1ebfn ch\u1ea5t g\u00e2y d\u1ecb \u1ee9ng th\u1ef1c ph\u1ea9m kh\u00f4ng ch\u00ednh x\u00e1c. Grab s\u1ebd kh\u00f4ng b\u1ecb coi l\u00e0 vi ph\u1ea1m ngh\u0129a v\u1ee5 c\u1ee7a m\u00ecnh ho\u1eb7c ch\u1ecbu b\u1ea5t k\u1ef3 tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd n\u00e0o \u0111\u1ed1i v\u1edbi Ng\u01b0\u1eddi D\u00f9ng n\u1ebfu vi\u1ec7c kh\u00f4ng th\u1ef1c hi\u1ec7n ngh\u0129a v\u1ee5 n\u00e0y ph\u00e1t sinh t\u1eeb c\u00e1c s\u1ef1 ki\u1ec7n n\u1eb1m ngo\u00e0i t\u1ea7m ki\u1ec3m so\u00e1t h\u1ee3p l\u00fd c\u1ee7a Grab bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n c\u00e1c sai s\u00f3t ho\u1eb7c ch\u1eadm tr\u1ec5 trong ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00f4ng ngh\u1ec7 AI.<\/p><p>2.11.6. <span style=\"text-decoration: underline\">S\u1eeda \u0110\u1ed5i V\u00e0 C\u1eadp Nh\u1eadt<\/span>: B\u1ea1n hi\u1ec3u r\u1eb1ng h\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 s\u1eeda \u0111\u1ed5i ho\u1eb7c c\u1eadp nh\u1eadt c\u00e1c m\u00f4 t\u1ea3 s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c t\u1ea1o b\u1edfi c\u00f4ng ngh\u1ec7 AI \u0111\u01b0\u1ee3c xem l\u00e0 kh\u00f4ng ph\u00f9 h\u1ee3p v\u00e0o b\u1ea5t k\u1ef3 l\u00fac n\u00e0o m\u00e0 kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o tr\u01b0\u1edbc v\u00e0 s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd v\u1ec1 nh\u1eefng s\u1eeda \u0111\u1ed5i, c\u1eadp nh\u1eadt n\u00e0y.<\/p><p><strong>3. N\u1ed9i dung \u1ee8ng D\u1ee5ng<\/strong><\/p><p>Kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn b\u1ea5t k\u1ef3 \u0111i\u1ec1u kho\u1ea3n n\u00e0o kh\u00e1c trong c\u00e1c \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng n\u00e0y, ch\u00fang t\u00f4i b\u1ea3o l\u01b0u quy\u1ec1n thay \u0111\u1ed5i, \u0111i\u1ec1u ch\u1ec9nh ho\u1eb7c x\u00f3a b\u1ecf b\u1ea5t k\u1ef3 n\u1ed9i dung n\u00e0o tr\u00ean \u1ee8ng D\u1ee5ng m\u00e0 kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n th\u00f4ng tin li\u00ean quan \u0111\u1ebfn t\u00ednh kh\u1ea3 d\u1ee5ng c\u1ee7a s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5, m\u00f4 t\u1ea3 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5, gi\u00e1 c\u1ea3, khuy\u1ebfn m\u00e3i, \u01b0u \u0111\u00e3i, ph\u00ed v\u1eadn chuy\u1ec3n s\u1ea3n ph\u1ea9m v\u00e0 th\u1eddi gian v\u1eadn chuy\u1ec3n). Trong tr\u01b0\u1eddng h\u1ee3p hi\u1ebfm hoi khi b\u1ea5t k\u1ef3 th\u00f4ng tin n\u00e0o tr\u00ean \u1ee8ng d\u1ee5ng c\u1ee7a ch\u00fang t\u00f4i ch\u1ee9a l\u1ed7i \u0111\u00e1nh m\u00e1y, thi\u1ebfu ch\u00ednh x\u00e1c ho\u1eb7c thi\u1ebfu s\u00f3t n\u00e0o, ch\u00fang t\u00f4i c\u00f3 quy\u1ec1n th\u1ef1c hi\u1ec7n c\u00e1c bi\u1ec7n ph\u00e1p nh\u01b0 (i) s\u1eeda c\u00e1c sai s\u00f3t, th\u00f4ng tin kh\u00f4ng ch\u00ednh x\u00e1c ho\u1eb7c thi\u1ebfu s\u00f3t, (ii) thay \u0111\u1ed5i ho\u1eb7c c\u1eadp nh\u1eadt th\u00f4ng tin; v\u00e0\/ho\u1eb7c (iii) h\u1ee7y \u0111\u01a1n h\u00e0ng n\u1ebfu c\u00f3 b\u1ea5t k\u1ef3 th\u00f4ng tin n\u00e0o \u0111\u01b0\u1ee3c cung c\u1ea5p cho b\u1ea1n (cho d\u00f9 th\u00f4ng qua \u1ee8ng d\u1ee5ng n\u00e0y ho\u1eb7c trang web li\u00ean quan kh\u00e1c) t\u1ea1i th\u1eddi \u0111i\u1ec3m \u0111\u1eb7t h\u00e0ng kh\u00f4ng ch\u00ednh x\u00e1c ho\u1eb7c n\u1ebfu ch\u00fang t\u00f4i cho r\u1eb1ng vi\u1ec7c h\u1ee7y \u0111\u01a1n h\u00e0ng c\u1ee7a b\u1ea1n l\u00e0 ph\u00f9 h\u1ee3p (\u201c<strong>Bi\u1ec7n Ph\u00e1p Kh\u1eafc Ph\u1ee5c<\/strong>\u201d) t\u1ea1i b\u1ea5t k\u1ef3 th\u1eddi \u0111i\u1ec3m n\u00e0o m\u00e0 kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o tr\u01b0\u1edbc (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n sau khi b\u1ea1n \u0111\u00e3 g\u1eedi \u0111\u01a1n h\u00e0ng). M\u1eb7c d\u00f9 c\u00f3 c\u00e1c quy \u0111\u1ecbnh tr\u00ean \u0111\u00e2y, ch\u00fang t\u00f4i kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5 ph\u1ea3i c\u1eadp nh\u1eadt, s\u1eeda \u0111\u1ed5i ho\u1eb7c l\u00e0m r\u00f5 th\u00f4ng tin tr\u00ean \u1ee8ng d\u1ee5ng c\u1ee7a m\u00ecnh; ho\u1eb7c th\u1ef1c hi\u1ec7n b\u1ea5t k\u1ef3 Bi\u1ec7n ph\u00e1p kh\u1eafc ph\u1ee5c n\u00e0o kh\u00e1c, tr\u1eeb khi ph\u00e1p lu\u1eadt y\u00eau c\u1ea7u. \u0110\u1ec3 tr\u00e1nh nghi ng\u1edd, ch\u00fang t\u00f4i kh\u00f4ng c\u1ea7n ph\u1ea3i c\u1eadp nh\u1eadt ho\u1eb7c l\u00e0m m\u1edbi ng\u00e0y nh\u01b0 \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb tr\u00ean \u1ee8ng d\u1ee5ng ho\u1eb7c tr\u00ean trang web li\u00ean quan \u0111\u1ec3 cho bi\u1ebft t\u1ea5t c\u1ea3 th\u00f4ng tin tr\u00ean \u1ee8ng d\u1ee5ng ho\u1eb7c tr\u00ean trang web li\u00ean quan \u0111\u00e3 \u0111\u01b0\u1ee3c s\u1eeda \u0111\u1ed5i ho\u1eb7c c\u1eadp nh\u1eadt; v\u00e0 trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p, ch\u00fang t\u00f4i s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1edbi b\u1ea1n ho\u1eb7c b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o v\u1ec1 c\u00e1c t\u1ed5n th\u1ea5t, thi\u1ec7t h\u1ea1i ho\u1eb7c h\u1eadu qu\u1ea3 n\u00e0o ph\u00e1t sinh t\u1eeb (i) vi\u1ec7c thay \u0111\u1ed5i, ch\u1ec9nh s\u1eeda ho\u1eb7c x\u00f3a b\u1ecf n\u1ed9i dung tr\u00ean \u1ee8ng d\u1ee5ng; v\u00e0 (ii) c\u00e1c Bi\u1ec7n ph\u00e1p kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n.<\/p><p><strong>4.\u00a0Gi\u1edbi h\u1ea1n tr\u00e1ch nhi\u1ec7m<\/strong><\/p><p>TRONG PH\u1ea0M VI T\u1ed0I \u0110A \u0110\u01af\u1ee2C LU\u1eacT PH\u00c1P HI\u1ec6N H\u00c0NH CHO PH\u00c9P V\u00c0 KH\u00d4NG \u1ea2NH H\u01af\u1edeNG \u0110\u1ebeN QUY \u0110\u1ecaNH KH\u00c1C C\u1ee6A C\u00c1C \u0110I\u1ec0U KHO\u1ea2N S\u1eec D\u1ee4NG N\u00c0Y, T\u1ed4NG TR\u00c1CH NHI\u1ec6M C\u1ee6A CH\u00daNG T\u00d4I \u0110\u1ed0I V\u1edaI M\u1eccI KHI\u1ebeU N\u1ea0I PH\u00c1T SINH T\u1eea C\u00c1C \u0110I\u1ec0U KHO\u1ea2N S\u1eec D\u1ee4NG N\u00c0Y, BAO G\u1ed2M M\u1eccI B\u1ea2O \u0110\u1ea2M NG\u1ea6M \u0110\u1ecaNH, \u0110\u01af\u1ee2C GI\u1edaI H\u1ea0N \u1ede GI\u00c1 TR\u1eca TH\u1ea4P NH\u1ea4T GI\u1eeeA (I) M\u1ed8T GI\u00c1 TR\u1eca TI\u1ec0N VI\u1ec6T NAM \u0110\u1ed2NG T\u01af\u01a0NG \u0110\u01af\u01a0NG V\u1edaI M\u1ed8T TR\u0102M \u0110\u00d4 LA SINGAPORE (100 \u0110\u00d4-LA SINGAPORE), (II) GI\u00c1 TR\u1eca C\u1ee6A M\u1eb6T H\u00c0NG; HO\u1eb6C (III) S\u1ed0 TI\u1ec0N B\u1ea0N \u0110\u00c3 TR\u1ea2 CHO CH\u00daNG T\u00d4I \u0110\u1ec2 S\u1eec D\u1ee4NG HO\u1eb6C TRUY C\u1eacP \u1ee8NG D\u1ee4NG HO\u1eb6C B\u1ea4T K\u1ef2 T\u00cdNH N\u0102NG HO\u1eb6C CH\u1ee8C N\u0102NG N\u00c0O C\u1ee6A \u1ee8NG D\u1ee4NG TRONG 12 TH\u00c1NG QUA (N\u1ebeU C\u00d3)<\/p><p><strong>5. Ch\u1ea5m d\u1ee9t<\/strong><\/p><p>Kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn b\u1ea5t k\u1ef3 \u0111i\u1ec1u kho\u1ea3n n\u00e0o trong H\u1ee3p \u0110\u1ed3ng n\u00e0y, H\u1ee3p \u0110\u1ed3ng s\u1ebd ch\u1ea5m d\u1ee9t khi m\u1ed1i quan h\u1ec7 c\u1ee7a b\u1ea1n v\u1edbi ch\u00fang t\u00f4i v\u1edbi t\u01b0 c\u00e1ch l\u00e0 th\u01b0\u01a1ng nh\u00e2n tr\u00ean h\u1ec7 th\u1ed1ng c\u1ee7a ch\u00fang t\u00f4i b\u1ecb ch\u1ea5m d\u1ee9t. Vi\u1ec7c ch\u1ea5m d\u1ee9t n\u00e0y kh\u00f4ng gi\u1ea3i ph\u00f3ng m\u1ed9t trong hai b\u00ean kh\u1ecfi c\u00e1c tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd \u0111\u00e3 ph\u00e1t sinh cho b\u00ean \u0111\u00f3 t\u1ea1i th\u1eddi \u0111i\u1ec3m ch\u1ea5m d\u1ee9t ho\u1eb7c ph\u00e1t sinh trong giai \u0111o\u1ea1n tr\u01b0\u1edbc th\u1eddi \u0111i\u1ec3m ch\u1ea5m d\u1ee9t v\u00e0 c\u0169ng kh\u00f4ng ng\u0103n c\u1ea3n m\u1ed9t b\u00ean theo \u0111u\u1ed5i b\u1ea5t k\u1ef3 quy\u1ec1n v\u00e0 bi\u1ec7n ph\u00e1p kh\u1eafc ph\u1ee5c n\u00e0o theo lu\u1eadt ph\u00e1p ho\u1eb7c lu\u1eadt c\u00f4ng b\u1eb1ng \u0111\u1ed1i v\u1edbi h\u00e0nh vi vi ph\u1ea1m H\u1ee3p \u0110\u1ed3ng n\u00e0y.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d23d64 elementor-widget elementor-widget-menu-anchor\" data-id=\"4d23d64\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-b1\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96b43ff elementor-widget elementor-widget-text-editor\" data-id=\"96b43ff\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><strong>B. GRABMART<\/strong><\/p><p><strong>1. \u0110\u1ed1i v\u1edbi Ng\u01b0\u1eddi D\u00f9ng GrabMart:<\/strong><\/p><p>1.1. \u1ee8ng D\u1ee5ng cho ph\u00e9p b\u1ea1n \u0111\u1eb7t h\u00e0ng c\u00e1c h\u00e0ng h\u00f3a (\u201c<strong>H\u00e0ng H\u00f3a<\/strong>\u201d) t\u1eeb c\u00e1c nh\u00e0 cung c\u1ea5p h\u1ee3p l\u1ec7 (\u201c<strong>Th\u01b0\u01a1ng Nh\u00e2n <\/strong><strong>GrabMart<\/strong>\u201d), \u0111\u1ec3 c\u00e1c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 giao h\u00e0ng b\u00ean th\u1ee9 ba giao cho b\u1ea1n (\u201c<strong>\u0110\u1ed1i T\u00e1c Giao H\u00e0ng<\/strong>\u201d). Grab kh\u00f4ng s\u1edf h\u1eefu, b\u00e1n ho\u1eb7c b\u00e1n l\u1ea1i b\u1ea5t k\u1ef3 m\u1eb7t h\u00e0ng th\u1ef1c ph\u1ea9m v\u00e0 \u0111\u1ed3 u\u1ed1ng n\u00e0o v\u00e0 kh\u00f4ng ki\u1ec3m so\u00e1t c\u00e1c Th\u01b0\u01a1ng Nh\u00e2n GrabMart, \u0110\u1ed1i T\u00e1c Giao H\u00e0ng ho\u1eb7c b\u1ea5t k\u1ef3 d\u1ecbch v\u1ee5 n\u00e0o do h\u1ecd cung c\u1ea5p. B\u1ea1n hi\u1ec3u r\u1eb1ng b\u1ea5t k\u1ef3 \u0111\u01a1n h\u00e0ng n\u00e0o b\u1ea1n \u0111\u1eb7t s\u1ebd tu\u1ef3 thu\u1ed9c v\u00e0o t\u00ednh s\u1eb5n c\u00f3 c\u1ee7a c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 \u0111\u1ecba \u0111i\u1ec3m ph\u1ee5c v\u1ee5 c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n GrabMart v\u00e0\/ho\u1eb7c \u0110\u1ed1i T\u00e1c Giao H\u00e0ng.<\/p><p>1.2. T\u1ea5t c\u1ea3 c\u00e1c \u0110\u01a1n H\u00e0ng v\u00e0 y\u00eau c\u1ea7u giao h\u00e0ng th\u1ef1c hi\u1ec7n tr\u00ean \u1ee8ng D\u1ee5ng (\u201c<strong>\u0110\u01a1n H\u00e0ng<\/strong>\u201d) \u0111\u01b0\u1ee3c xem l\u00e0 \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn. B\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c quy\u1ec1n h\u1ee7y \u0110\u01a1n H\u00e0ng sau khi b\u1ea1n \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn. N\u1ebfu b\u1ea1n h\u1ee7y \u0110\u01a1n H\u00e0ng sau khi \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn, b\u1ea1n v\u1eabn ph\u1ea3i thanh to\u00e1n \u0111\u1ea7y \u0111\u1ee7 ph\u00ed giao h\u00e0ng b\u1ea5t k\u1ec3 \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c Th\u01b0\u01a1ng Nh\u00e2n GrabMart chu\u1ea9n b\u1ecb hay ch\u01b0a. B\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m thanh to\u00e1n \u0111\u1ea7y \u0111\u1ee7 gi\u00e1 tr\u1ecb \u0110\u01a1n H\u00e0ng khi (i) vi\u1ec7c h\u1ee7y b\u1ecf \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n sau khi Th\u01b0\u01a1ng Nh\u00e2n GrabMart b\u1eaft \u0111\u1ea7u chu\u1ea9n b\u1ecb \u0111\u00f3ng g\u00f3i \u0110\u01a1n H\u00e0ng ho\u1eb7c (ii) b\u1ea1n kh\u00f4ng xu\u1ea5t hi\u1ec7n t\u1ea1i \u0111\u1ecba \u0111i\u1ec3m giao h\u00e0ng ho\u1eb7c (iii) kh\u00f4ng th\u1ec3 li\u00ean h\u1ec7 v\u1edbi b\u1ea1n tr\u1ef1c ti\u1ebfp ho\u1eb7c qua \u0111i\u1ec7n tho\u1ea1i sau 10 ph\u00fat k\u1ec3 t\u1eeb khi \u0110\u1ed1i T\u00e1c Giao H\u00e0ng \u0111\u1ebfn \u0111\u1ecba \u0111i\u1ec3m do b\u1ea1n ch\u1ec9 \u0111\u1ecbnh qua \u1ee8ng D\u1ee5ng. Grab c\u00f3 to\u00e0n quy\u1ec1n gi\u1eef l\u1ea1i v\u00e0 kh\u1ea5u tr\u1eeb c\u00e1c kho\u1ea3n chi ph\u00ed giao h\u00e0ng ch\u01b0a thanh to\u00e1n b\u1eb1ng b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c thanh to\u00e1n n\u00e0o m\u00e0 Grab cho l\u00e0 ph\u00f9 h\u1ee3p.<\/p><p>1.3. Sau khi b\u1ea1n \u0111\u1eb7t \u0110\u01a1n H\u00e0ng th\u00e0nh c\u00f4ng, Th\u01b0\u01a1ng Nh\u00e2n GrabMart v\u00e0\/ ho\u1eb7c \u0110\u1ed1i T\u00e1c Giao H\u00e0ng c\u00f3 th\u1ec3 g\u1ecdi cho b\u1ea1n theo s\u1ed1 \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c s\u1ed1 di \u0111\u1ed9ng \u0111\u01b0\u1ee3c cung c\u1ea5p ho\u1eb7c li\u00ean h\u1ec7 v\u1edbi b\u1ea1n \u0111\u1ec3 x\u00e1c nh\u1eadn chi ti\u1ebft v\u1ec1 \u0111\u01a1n h\u00e0ng, b\u1ea5t k\u1ef3 thay \u0111\u1ed5i n\u00e0o trong \u0111\u01a1n \u0111\u1eb7t h\u00e0ng (v\u00ed d\u1ee5: do kh\u00f4ng c\u00f3 s\u1eb5n), gi\u00e1 ph\u1ea3i tr\u1ea3 ho\u1eb7c b\u1ea5t k\u1ef3 thay \u0111\u1ed5i n\u00e0o v\u00e0\/ ho\u1eb7c th\u1eddi gian giao h\u00e0ng \u01b0\u1edbc t\u00ednh. \u0110\u1ec3 tr\u00e1nh nh\u1ea7m l\u1eabn, Grab kh\u00f4ng li\u00ean quan v\u00e0 s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho b\u1ea5t k\u1ef3 th\u1ecfa thu\u1eadn ri\u00eang n\u00e0o gi\u1eefa b\u1ea1n v\u00e0 Th\u01b0\u01a1ng Nh\u00e2n GrabFood v\u00e0\/ho\u1eb7c \u0110\u1ed1i T\u00e1c Giao H\u00e0ng v\u1ec1 vi\u1ec7c s\u1eeda \u0111\u1ed5i v\u00e0\/ ho\u1eb7c h\u1ee7y \u0111\u01a1n h\u00e0ng khi m\u00e0 c\u00e1c th\u1ecfa thu\u1eadn \u0111\u00f3 kh\u00f4ng \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn v\u00e0 ghi l\u1ea1i tr\u00ean \u1ee8ng D\u1ee5ng.<\/p><p>1.4. Grab, Th\u01b0\u01a1ng Nh\u00e2n GrabMart v\u00e0\/ ho\u1eb7c \u0110\u1ed1i T\u00e1c Giao H\u00e0ng c\u00f3 quy\u1ec1n kh\u00f4ng x\u1eed l\u00fd \u0110\u01a1n H\u00e0ng c\u1ee7a b\u1ea1n trong tr\u01b0\u1eddng h\u1ee3p b\u1ea1n kh\u00f4ng nghe \u0111i\u1ec7n tho\u1ea1i t\u1ea1i th\u1eddi \u0111i\u1ec3m c\u00f3 cu\u1ed9c g\u1ecdi \u0111\u1ebfn \u0111\u1ec3 x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng ho\u1eb7c kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c n\u1ebfu \u0111\u1ecba \u0111i\u1ec3m giao h\u00e0ng \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u n\u1eb1m b\u00ean ngo\u00e0i khu v\u1ef1c giao h\u00e0ng \u0111\u01b0\u1ee3c cung c\u1ea5p tr\u00ean \u1ee8ng D\u1ee5ng ho\u1eb7c kh\u00f4ng c\u00f3 s\u1eb5n c\u00e1c m\u1eb7t h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1eb7t h\u00e0ng. \u0110\u1ed1i T\u00e1c Giao H\u00e0ng c\u00f3 th\u1ec3 t\u1eeb ch\u1ed1i giao h\u00e0ng n\u1ebfu \u0111\u01a1n h\u00e0ng kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00f3ng g\u00f3i t\u1ed1t ho\u1eb7c n\u1ebfu qu\u00e1 l\u1edbn ho\u1eb7c qu\u00e1 n\u1eb7ng \u0111\u1ec3 v\u1eadn chuy\u1ec3n.<\/p><p>1.5. Gi\u00e1 c\u1ee7a c\u00e1c H\u00e0ng H\u00f3a hi\u1ec3n th\u1ecb tr\u00ean \u1ee8ng D\u1ee5ng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh v\u00e0 ch\u1ecbu tr\u00e1ch nhi\u1ec7m duy nh\u1ea5t b\u1edfi Th\u01b0\u01a1ng Nh\u00e2n GrabMart v\u00e0 ch\u1ec9 \u0111\u01b0\u1ee3c li\u1ec7t k\u00ea \u0111\u1ec3 b\u1ea1n bi\u1ebft th\u00f4ng tin.<\/p><p>1.6. Gi\u00e1 c\u1ee7a c\u00e1c H\u00e0ng H\u00f3a tr\u00ean \u1ee8ng D\u1ee5ng c\u00f3 th\u1ec3 b\u1ecb hi\u1ec3n th\u1ecb kh\u00f4ng ch\u00ednh x\u00e1c v\u00ec c\u00e1c l\u00fd do nh\u01b0 s\u1ef1 c\u1ed1 k\u1ef9 thu\u1eadt, l\u1ed7i \u0111\u00e1nh m\u00e1y ho\u1eb7c th\u00f4ng tin s\u1ea3n ph\u1ea9m l\u1ed7i th\u1eddi \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1edfi Th\u01b0\u01a1ng Nh\u00e2n GrabMart, trong tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3, Th\u01b0\u01a1ng Nh\u00e2n GrabMart c\u00f3 th\u1ec3 h\u1ee7y (c\u00e1c) \u0111\u01a1n \u0111\u1eb7t h\u00e0ng c\u1ee7a b\u1ea1n. Th\u01b0\u01a1ng Nh\u00e2n GrabMart s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m duy nh\u1ea5t v\u1ec1 b\u1ea5t k\u1ef3 s\u1ef1 b\u1ea3o \u0111\u1ea3m\/ cam \u0111oan n\u00e0o \u0111\u1ed1i v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m th\u1ef1c ph\u1ea9m \u0111\u00e3 b\u00e1n cho b\u1ea1n v\u00e0 kh\u00f4ng c\u00f3 tr\u01b0\u1eddng h\u1ee3p n\u00e0o l\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a Grab.<\/p><p>1.7. N\u1ebfu b\u1ea1n mu\u1ed1n s\u1eed d\u1ee5ng ho\u1eb7c \u00e1p d\u1ee5ng b\u1ea5t k\u1ef3 m\u00e3 khuy\u1ebfn m\u00e3i ho\u1eb7c gi\u1ea3m gi\u00e1 n\u00e0o, b\u1ea1n ph\u1ea3i nh\u1eadp m\u00e3 khuy\u1ebfn m\u00e3i ho\u1eb7c gi\u1ea3m gi\u00e1 c\u00f3 s\u1eb5n khi thanh to\u00e1n \u0111\u01a1n h\u00e0ng. T\u1ea5t c\u1ea3 c\u00e1c m\u00e3 khuy\u1ebfn m\u00e3i v\u00e0 gi\u1ea3m gi\u00e1 ph\u1ea3i tu\u00e2n theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n c\u1ee5 th\u1ec3 c\u1ee7a n\u00f3, lo\u1ea1i tr\u1eeb l\u1eabn nhau v\u00e0 kh\u00f4ng th\u1ec3 k\u1ebft h\u1ee3p v\u1edbi c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i kh\u00e1c, tr\u1eeb khi c\u00f3 quy \u0111\u1ecbnh kh\u00e1c. Gi\u00e1 ph\u1ea3i tr\u1ea3 cho m\u1eb7t h\u00e0ng th\u1ef1c ph\u1ea9m ho\u1eb7c \u0111\u1ed3 u\u1ed1ng gi\u1ea3m gi\u00e1 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c l\u00e0m tr\u00f2n v\u00e0 s\u1ebd \u0111\u01b0\u1ee3c n\u00eau tr\u00ean trang thanh to\u00e1n cho \u0111\u01a1n h\u00e0ng c\u1ee7a b\u1ea1n. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng ch\u00fang t\u00f4i kh\u00f4ng b\u1eaft bu\u1ed9c ph\u1ea3i ch\u1ea5p nh\u1eadn c\u00e1c m\u00e3 khuy\u1ebfn m\u00e3i v\u00e0 gi\u1ea3m gi\u00e1 \u0111\u01b0\u1ee3c nh\u1eadp sau khi qu\u00e1 tr\u00ecnh thanh to\u00e1n \u0111\u00e3 ho\u00e0n t\u1ea5t. Ch\u00fang t\u00f4i s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho b\u1ea5t k\u1ef3 t\u1ed5n th\u1ea5t, thi\u1ec7t h\u1ea1i, ph\u00ed v\u00e0 chi ph\u00ed ph\u1ea3i ch\u1ecbu ho\u1eb7c ph\u00e1t sinh do h\u00e0nh vi tr\u1ed9m c\u1eafp ho\u1eb7c s\u1eed d\u1ee5ng b\u1ea5t h\u1ee3p ph\u00e1p ho\u1eb7c gian l\u1eadn c\u1ee7a b\u1ea5t k\u1ef3 m\u00e3 khuy\u1ebfn m\u00e3i v\u00e0 gi\u1ea3m gi\u00e1 n\u00e0o. Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n b\u1ea5t k\u1ef3 h\u00e0nh \u0111\u1ed9ng n\u00e0o ch\u1ed1ng l\u1ea1i b\u1ea1n n\u1ebfu b\u1ea1n b\u1ecb ph\u00e1t hi\u1ec7n s\u1eed d\u1ee5ng b\u1ea5t k\u1ef3 m\u00e3 khuy\u1ebfn m\u00e3i v\u00e0 gi\u1ea3m gi\u00e1 n\u00e0o theo c\u00e1ch b\u1ea5t h\u1ee3p ph\u00e1p ho\u1eb7c l\u1eeba \u0111\u1ea3o, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf \u0111\u00ecnh ch\u1ec9 ho\u1eb7c ch\u1ea5m d\u1ee9t t\u00e0i kho\u1ea3n ng\u01b0\u1eddi d\u00f9ng c\u1ee7a b\u1ea1n. C\u0103n c\u1ee9 v\u00e0o th\u1ecfa thu\u1eadn ho\u1eb7c thu x\u1ebfp gi\u1eefa b\u1ea1n v\u00e0 Th\u01b0\u01a1ng Nh\u00e2n GrabMart v\u00e0\/ho\u1eb7c \u0110\u1ed1i T\u00e1c Giao H\u00e0ng ph\u00f9 h\u1ee3p theo quy \u0111\u1ecbnh c\u1ee7a m\u1ee5c 1.1.3 tr\u00ean \u0111\u00e2y, b\u1ea1n s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c quy\u1ec1n ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng c\u00e1c m\u00e3 khuy\u1ebfn m\u1ea1i ho\u1eb7c m\u00e3 gi\u1ea3m gi\u00e1 \u00e1p d\u1ee5ng cho \u0110\u01a1n H\u00e0ng \u0111\u00e3 \u0111\u1eb7t tr\u01b0\u1edbc \u0111\u00f3. Trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p n\u00e0y, Grab c\u00f3 quy\u1ec1n g\u1ee1 b\u1ecf c\u00e1c m\u00e3 khuy\u1ebfn m\u1ea1i ho\u1eb7c m\u00e3 gi\u1ea3m gi\u00e1 \u0111\u00e3 \u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi c\u00e1c \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u1eb7t tr\u01b0\u1edbc \u0111\u00f3 ho\u1eb7c ng\u01b0\u1ee3c l\u1ea1i ti\u1ebfn h\u00e0nh c\u00e1c b\u01b0\u1edbc c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh c\u00e1c m\u00e3 khuy\u1ebfn m\u1ea1i ho\u1eb7c m\u00e3 gi\u1ea3m gi\u00e1 \u0111\u00e3 b\u1ecb s\u1eed d\u1ee5ng sai.<\/p><p>1.8. Th\u01b0\u01a1ng Nh\u00e2n GrabMart s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m duy nh\u1ea5t v\u1ec1 m\u1ecdi b\u1ea3o \u0111\u1ea3m li\u00ean quan \u0111\u1ebfn, v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a, c\u00e1c H\u00e0ng H\u00f3a \u0111\u01b0\u1ee3c b\u00e1n cho b\u1ea1n.<\/p><p>1.9. B\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m \u0111\u1ea3m b\u1ea3o c\u00e1c chi ti\u1ebft m\u00e0 b\u1ea1n nh\u1eadp cho \u0110\u01a1n H\u00e0ng tr\u00ean \u1ee8ng D\u1ee5ng l\u00e0 ch\u00ednh x\u00e1c v\u00e0 \u0111\u1ea7y \u0111\u1ee7. Grab s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m trong tr\u01b0\u1eddng h\u1ee3p giao h\u00e0ng tr\u1ec5 ho\u1eb7c kh\u00f4ng th\u1ec3 giao H\u00e0ng H\u00f3a v\u00ec l\u00fd do b\u1ea1n nh\u1eadp sai chi ti\u1ebft giao h\u00e0ng tr\u00ean \u1ee8ng D\u1ee5ng.<\/p><p>1.10. Sau khi c\u00e1c m\u1eb7t h\u00e0ng th\u1ef1c ph\u1ea9m v\u00e0 \u0111\u1ed3 u\u1ed1ng \u0111\u01b0\u1ee3c giao, m\u1ecdi tr\u00e1ch nhi\u1ec7m li\u00ean quan \u0111\u1ebfn vi\u1ec7c ch\u1eadm d\u1ee1 h\u00e0ng, m\u1ea5t m\u00e1t, h\u01b0 h\u1ecfng, nhi\u1ec5m b\u1ea9n, l\u00e0m b\u1ea9n ho\u1eb7c c\u1ea7m gi\u1eef c\u00e1c H\u00e0ng H\u00f3a s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n giao cho b\u1ea1n d\u00f9 nguy\u00ean nh\u00e2n g\u00e2y ra d\u00f9 tr\u1ef1c ti\u1ebfp ho\u1eb7c gi\u00e1n ti\u1ebfp l\u00e0 t\u1eeb b\u1ea1n ho\u1eb7c t\u1eeb b\u1ea5t k\u1ef3 ng\u01b0\u1eddi n\u00e0o thay m\u1eb7t b\u1ea1n.<\/p><p>1.11. B\u1eb1ng vi\u1ec7c \u0111\u1eb7t \u0111\u01a1n h\u00e0ng mua s\u1ea3n ph\u1ea9m bia ho\u1eb7c r\u01b0\u1ee3u (\u201c<strong>\u0110\u01a1n H\u00e0ng C\u00f3 C\u1ed3n<\/strong>\u201d) t\u1eeb Th\u01b0\u01a1ng Nh\u00e2n GrabMart, b\u1ea1n \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n (i) \u0111\u1ee7 m\u01b0\u1eddi t\u00e1m (18) tu\u1ed5i v\u00e0 (ii) ho\u00e0n to\u00e0n hi\u1ec3u r\u00f5 r\u1eb1ng u\u1ed1ng bia ho\u1eb7c r\u01b0\u1ee3u c\u00f3 th\u1ec3 g\u00e2y h\u1ea1i cho s\u1ee9c kh\u1ecfe. Tr\u01b0\u1eddng h\u1ee3p b\u1ea1n kh\u00f4ng ph\u1ea3i l\u00e0 ng\u01b0\u1eddi ti\u00eau d\u00f9ng cu\u1ed1i c\u00f9ng c\u1ee7a \u0110\u01a1n H\u00e0ng C\u00f3 C\u1ed3n n\u00e0y, b\u1ea1n theo \u0111\u00f3 c\u0169ng \u0111\u1ea3m b\u1ea3o r\u1eb1ng ng\u01b0\u1eddi nh\u1eadn v\u00e0 s\u1eed d\u1ee5ng \u0111\u01a1n h\u00e0ng n\u00e0y (\u201c<strong>Ng\u01b0\u1eddi Nh\u1eadn<\/strong>\u201d) s\u1ebd lu\u00f4n lu\u00f4n \u0111\u1ee7 m\u01b0\u1eddi t\u00e1m (18) tu\u1ed5i tr\u1edf l\u00ean.<\/p><p>1.12. \u0110\u1ed1i T\u00e1c Giao H\u00e0ng c\u00f3 quy\u1ec1n y\u00eau c\u1ea7u ch\u1ee9ng minh nh\u00e2n d\u00e2n ho\u1eb7c c\u0103n c\u01b0\u1edbc c\u00f4ng d\u00e2n c\u1ee7a b\u1ea1n ho\u1eb7c c\u1ee7a Ng\u01b0\u1eddi Nh\u1eadn \u0111\u1ec3 x\u00e1c nh\u1eadn \u0111\u1ed9 tu\u1ed5i, ho\u1eb7c c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i giao \u0110\u01a1n H\u00e0ng C\u00f3 C\u1ed3n cho b\u1ea5t k\u1ef3 ng\u01b0\u1eddi nh\u1eadn n\u00e0o m\u00e0 t\u1ea1i th\u1eddi \u0111i\u1ec3m giao h\u00e0ng ho\u1eb7c nh\u1eadn h\u00e0ng mang \u0111i c\u00f3 d\u1ea5u hi\u1ec7u nghi ng\u1edd kh\u00f4ng \u0111\u1ee7 18 tu\u1ed5i, ho\u1eb7c cho b\u1ea5t k\u1ef3 ng\u01b0\u1eddi n\u00e0o \u0111ang c\u00f3 d\u1ea5u hi\u1ec7u ch\u1ecbu s\u1ef1 t\u00e1c \u0111\u1ed9ng c\u1ee7a c\u1ed3n ho\u1eb7c ch\u1ea5t k\u00edch th\u00edch t\u1ea1i th\u1eddi \u0111i\u1ec3m giao h\u00e0ng ho\u1eb7c nh\u1eadn h\u00e0ng mang \u0111i v\u00e0 trong tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3, b\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng Grab, Th\u01b0\u01a1ng Nh\u00e2n GrabMart, \u0110\u1ed1i T\u00e1c Giao H\u00e0ng kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5 ho\u00e0n tr\u1ea3 l\u1ea1i kho\u1ea3n \u0111\u00e3 thanh to\u00e1n cho \u0110\u01a1n H\u00e0ng C\u00f3 C\u1ed3n \u0111\u00f3.<\/p><p>1.13. Tr\u01b0\u1eddng h\u1ee3p b\u1ea1n ch\u01b0a \u0111\u1ee7 m\u01b0\u1eddi t\u00e1m (18) tu\u1ed5i, b\u1ea1n ho\u00e0n to\u00e0n \u0111\u1ed3ng \u00fd g\u00e1nh ch\u1ecbu m\u1ecdi h\u1eadu qu\u1ea3 ph\u00e1p l\u00fd ph\u00e1t sinh, \u0111\u1ed3ng th\u1eddi cam k\u1ebft b\u1ed3i ho\u00e0n, b\u1ea3o v\u1ec7 v\u00e0 gi\u1eef cho Grab, Th\u01b0\u01a1ng Nh\u00e2n GrabMart, \u0110\u1ed1i T\u00e1c Giao H\u00e0ng, ho\u1eb7c b\u1ea5t k\u1ef3 b\u00ean cung c\u1ea5p d\u1ecbch v\u1ee5 th\u1ee9 ba n\u00e0o kh\u00e1c cho Grab, c\u00e1c c\u00f4ng ty con, c\u00f4ng ty li\u00ean k\u1ebft, gi\u00e1m \u0111\u1ed1c, nh\u00e2n vi\u00ean, \u0111\u1ea1i l\u00fd, \u0111\u1ed1i t\u00e1c \u0111\u1ed3ng th\u01b0\u01a1ng hi\u1ec7u ho\u1eb7c c\u00e1c \u0111\u1ed1i t\u00e1c kh\u00e1c c\u1ee7a Grab (\u201c<strong>B\u00ean B\u1ecb Thi\u1ec7t H\u1ea1i<\/strong>\u201d), kh\u1ecfi b\u1ea5t k\u1ef3 khi\u1ebfu n\u1ea1i, h\u00e0nh \u0111\u1ed9ng, th\u1ee7 t\u1ee5c t\u1ed1 t\u1ee5ng v\u00e0 khi\u1ebfu ki\u1ec7n v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd li\u00ean quan, thi\u1ec7t h\u1ea1i, c\u00e1c kho\u1ea3n d\u00e0n x\u1ebfp, kho\u1ea3n ph\u1ea1t, chi ph\u00ed th\u1ef1c t\u1ebf (bao g\u1ed3m, nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n, c\u00e1c chi ph\u00ed t\u1ed1 t\u1ee5ng gi\u1ea3i quy\u1ebft tranh ch\u1ea5p) m\u00e0 B\u00ean B\u1ecb Thi\u1ec7t H\u1ea1i ph\u1ea3i g\u00e1nh ch\u1ecbu ph\u00e1t sinh t\u1eeb ho\u1eb7c c\u00f3 li\u00ean quan \u0111\u1ebfn c\u00e1c h\u00e0nh vi c\u1ed1 t\u00ecnh l\u1eeba d\u1ed1i, thao t\u00fang, che gi\u1ea5u v\u1edbi Grab, Th\u01b0\u01a1ng Nh\u00e2n GrabMart, \u0110\u1ed1i T\u00e1c Giao H\u00e0ng, kh\u1ecfi nh\u1eefng th\u00f4ng tin sai s\u1ef1 th\u1eadt ho\u1eb7c vi ph\u1ea1m c\u00e1c cam k\u1ebft, tuy\u00ean b\u1ed1, v\u00e0\/ho\u1eb7c b\u1ea5t k\u1ef3 h\u00e0nh vi vi ph\u1ea1m ph\u00e1p lu\u1eadt ho\u1eb7c quy\u1ec1n l\u1ee3i c\u1ee7a b\u00ean th\u1ee9 ba b\u1ea5t k\u1ef3, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n vi\u1ec7c h\u1ea1n ch\u1ebf \u0111\u1ed9 tu\u1ed5i nh\u01b0 quy \u0111\u1ecbnh tr\u00ean \u0111\u00e2y.<\/p><p><span style=\"font-weight: 400\">1.14. B\u1eb1ng vi\u1ec7c \u0111\u1ed3ng \u00fd l\u1ef1a ch\u1ecdn ph\u01b0\u01a1ng th\u1ee9c \u201cThay th\u1ebf ph\u00f9 h\u1ee3p nh\u1ea5t\u201d (\u201c<\/span><b>Thay Th\u1ebf Ph\u00f9 H\u1ee3p Nh\u1ea5t<\/b><span style=\"font-weight: 400\">\u201d), b\u1ea1n \u0111\u1ed3ng \u00fd v\u00e0 x\u00e1c nh\u1eadn r\u1eb1ng:<\/span><\/p><p><span style=\"font-weight: 400\">1.14.1 B\u1ea1n \u0111\u1ed3ng \u00fd v\u00e0 \u1ee7y quy\u1ec1n ho\u00e0n to\u00e0n cho Th\u01b0\u01a1ng Nh\u00e2n GrabMart \u0111\u01b0\u1ee3c ph\u00e9p l\u1ef1a ch\u1ecdn s\u1ea3n ph\u1ea9m thay th\u1ebf thay cho b\u1ea1n (\u201c<\/span><b>S\u1ea3n Ph\u1ea9m Thay Th\u1ebf<\/b><span style=\"font-weight: 400\">\u201d) trong tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m b\u1ea1n l\u1ef1a ch\u1ecdn ban \u0111\u1ea7u (\u201c<\/span><b>S\u1ea3n Ph\u1ea9m Ban \u0110\u1ea7u<\/b><span style=\"font-weight: 400\">\u201d) \u0111\u00e3 h\u1ebft h\u00e0ng. Khi l\u1ef1a ch\u1ecdn ph\u01b0\u01a1ng th\u1ee9c Thay Th\u1ebf Ph\u00f9 H\u1ee3p Nh\u1ea5t, b\u1ea1n ho\u00e0n to\u00e0n nh\u1eadn th\u1ee9c r\u00f5 v\u00e0 t\u1ef1 nguy\u1ec7n lo\u1ea1i b\u1ecf m\u1ecdi tr\u00e1ch nhi\u1ec7m c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n GrabMart li\u00ean quan \u0111\u1ebfn vi\u1ec7c l\u1ef1a ch\u1ecdn S\u1ea3n Ph\u1ea9m Thay Th\u1ebf v\u00e0 ch\u1ea5p nh\u1eadn m\u1ecdi quy\u1ebft \u0111\u1ecbnh h\u1ee3p l\u00fd c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n \u0111\u00f3 v\u1ec1 s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn thay th\u1ebf.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">1.14.2 S\u1ea3n Ph\u1ea9m Thay Th\u1ebf s\u1ebd \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn d\u1ef1a tr\u00ean quy\u1ebft \u0111\u1ecbnh c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n GrabMart. Th\u01b0\u01a1ng Nh\u00e2n GrabMart s\u1ebd kh\u00f4ng c\u00f3 tr\u00e1ch nhi\u1ec7m ho\u1eb7c \u0111\u01b0a ra c\u00e1c cam k\u1ebft ho\u1eb7c b\u1ea5t k\u1ef3 b\u1ea3o \u0111\u1ea3m n\u00e0o v\u1ec1 vi\u1ec7c S\u1ea3n Ph\u1ea9m Thay Th\u1ebf s\u1ebd lu\u00f4n \u0111\u00e1p \u1ee9ng c\u00e1c mong mu\u1ed1n ho\u1eb7c nhu c\u1ea7u \u0111\u1ecbnh s\u1eb5n c\u1ee7a b\u1ea1n ho\u1eb7c c\u00f3 th\u1ec3 ph\u1ee5c v\u1ee5 nhu c\u1ea7u \u0103n ki\u00eang, c\u00e1c y\u00eau c\u1ea7u ho\u1eb7c s\u1edf th\u00edch ri\u00eang bi\u1ec7t c\u1ee7a b\u1ea1n.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">1.14.3 Gi\u00e1 c\u1ee7a S\u1ea3n Ph\u1ea9m Thay Th\u1ebf c\u00f3 th\u1ec3 cao h\u01a1n ho\u1eb7c th\u1ea5p h\u01a1n so v\u1edbi gi\u00e1 b\u00e1n c\u1ee7a S\u1ea3n Ph\u1ea9m Ban \u0110\u1ea7u. Tr\u01b0\u1eddng h\u1ee3p S\u1ea3n Ph\u1ea9m Thay Th\u1ebf c\u00f3 gi\u00e1 cao h\u01a1n S\u1ea3n Ph\u1ea9m Ban \u0110\u1ea7u, b\u1eb1ng vi\u1ec7c ch\u1ea5p nh\u1eadn nh\u1eadn \u0110\u01a1n H\u00e0ng, b\u1ea1n \u0111\u00e3 \u0111\u1ed3ng \u00fd v\u1edbi gi\u00e1 c\u1ee7a S\u1ea3n Ph\u1ea9m Thay Th\u1ebf. T\u1ed5ng gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh t\u0103ng sau khi Th\u01b0\u01a1ng Nh\u00e2n GrabMart l\u1ef1a ch\u1ecdn S\u1ea3n Ph\u1ea9m Thay Th\u1ebf s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c v\u01b0\u1ee3t qu\u00e1 20% gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng ban \u0111\u1ea7u.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">1.14.4 Grab v\u00e0 c\u00e1c gi\u00e1m \u0111\u1ed1c, nh\u00e2n vi\u00ean, \u0111\u1ea1i l\u00fd ho\u1eb7c b\u00ean li\u00ean k\u1ebft kh\u00f4ng ph\u1ea3i l\u00e0 b\u00ean tham gia th\u1ecfa thu\u1eadn \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp gi\u1eefa b\u1ea1n v\u00e0 Th\u01b0\u01a1ng Nh\u00e2n GrabMart, v\u00e0 theo \u0111\u00f3, s\u1ebd kh\u00f4ng ch\u1ecbu b\u1ea5t k\u1ef3 tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd n\u00e0o li\u00ean quan \u0111\u1ebfn c\u00e1c khi\u1ebfu n\u1ea1i, th\u1ea5t tho\u00e1t, thi\u1ec7t h\u1ea1i, c\u00e1c kho\u1ea3n d\u00e0n x\u1ebfp, chi ph\u00ed, ho\u1eb7c b\u1ea5t k\u1ef3 c\u00e1c kho\u1ea3n ph\u00ed ph\u00e1t sinh n\u00e0o m\u00e0 b\u1ea1n ho\u1eb7c b\u00ean th\u1ee9 ba b\u1ea5t k\u1ef3 ph\u1ea3i g\u00e1nh ch\u1ecbu cho vi\u1ec7c s\u1eed d\u1ee5ng ho\u1eb7c ti\u00eau th\u1ee5 S\u1ea3n Ph\u1ea9m Thay Th\u1ebf \u0111\u00e3 \u0111\u01b0\u1ee3c Th\u01b0\u01a1ng Nh\u00e2n GrabMart l\u1ef1a ch\u1ecdn theo s\u1ef1 \u1ee7y quy\u1ec1n c\u1ee7a b\u1ea1n, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n b\u1ea5t k\u1ef3 c\u00e1c khi\u1ebfu n\u1ea1i, th\u1ea5t tho\u00e1t, thi\u1ec7t h\u1ea1i, c\u00e1c kho\u1ea3n d\u00e0n x\u1ebfp, chi ph\u00ed, ho\u1eb7c c\u00e1c kho\u1ea3n ph\u00ed ph\u00e1t sinh li\u00ean quan \u0111\u1ebfn vi\u1ec7c t\u1ed5n h\u1ea1i th\u00e2n th\u1ec3, d\u1ecb \u1ee9ng th\u1ef1c ph\u1ea9m b\u1ea9m sinh, ng\u1ed9 \u0111\u1ed9c th\u1ef1c ph\u1ea9m, v\u00e0 t\u1eed vong.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">1.14.5 Trong ph\u1ea1m vi ph\u00e1p lu\u1eadt cho ph\u00e9p, b\u1ea5t k\u1ef3 khi\u1ebfu n\u1ea1i li\u00ean quan \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng ph\u01b0\u01a1ng th\u1ee9c Thay Th\u1ebf Ph\u00f9 H\u1ee3p Nh\u1ea5t n\u00e0o ch\u1ed1ng l\u1ea1i Grab v\u00e0 c\u00e1c gi\u00e1m \u0111\u1ed1c, nh\u00e2n vi\u00ean, \u0111\u1ea1i l\u00fd ho\u1eb7c b\u00ean li\u00ean k\u1ebft c\u1ee7a Grab s\u1ebd kh\u00f4ng v\u01b0\u1ee3t qu\u00e1 t\u1ed5ng gi\u00e1 tr\u1ecb c\u1ee7a S\u1ea3n Ph\u1ea9m Ban \u0110\u1ea7u ho\u1eb7c S\u1ea3n Ph\u1ea9m Thay Th\u1ebf, t\u00f9y v\u00e0o gi\u00e1 tr\u1ecb n\u00e0o cao h\u01a1n.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">1.14.6 N\u1ebfu b\u1ea1n nh\u1eadn th\u1ea5y ch\u1ea5t l\u01b0\u1ee3ng, t\u00ednh ph\u00f9 h\u1ee3p ho\u1eb7c t\u00ecnh tr\u1ea1ng c\u1ee7a S\u1ea3n Ph\u1ea9m Thay Th\u1ebf kh\u00f4ng \u0111\u1ea1t y\u00eau c\u1ea7u v\u00e0 mong mu\u1ed1n \u0111\u01b0\u1ee3c ho\u00e0n ti\u1ec1n, Grab s\u1ebd ti\u1ebfn h\u00e0nh th\u1ee7 t\u1ee5c ho\u00e0n ti\u1ec1n cho b\u1ea1n theo ch\u00ednh s\u00e1ch ho\u00e0n tr\u1ea3 m\u00e0 ch\u00fang t\u00f4i \u0111\u00e3 c\u00f4ng b\u1ed1. B\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o Trung t\u00e2m Tr\u1ee3 gi\u00fap \u0111\u1ec3 c\u00f3 th\u00eam th\u00f4ng tin. <\/span><\/p><p><strong>2. \u0110\u1ed1i v\u1edbi Th\u01b0\u01a1ng Nh\u00e2n GrabMart:<\/strong><\/p><p><strong>2.1. \u0110i\u1ec1u kho\u1ea3n v\u00e0 tuy\u00ean b\u1ed1 chung:<\/strong><\/p><p>(a) Th\u01b0\u01a1ng Nh\u00e2n GrabMart l\u00e0 nh\u00e0 b\u00e1n h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c c\u1ea5p ph\u00e9p c\u00f3 nhu c\u1ea7u b\u00e1n c\u00e1c h\u00e0ng h\u00f3a, s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh tr\u00ean \u1ee8ng D\u1ee5ng GrabMart v\u00e0 th\u00f4ng qua D\u1ecbch V\u1ee5 c\u1ee7a Grab. C\u00e1c \u0110\u01a1n H\u00e0ng \u0111\u1eb7t mua H\u00e0ng H\u00f3a \u0111\u01b0\u1ee3c \u0111\u1eb7t tr\u00ean \u1ee8ng D\u1ee5ng GrabMart s\u1ebd \u0111\u01b0\u1ee3c truy\u1ec1n tin \u0111\u1ebfn cho Th\u01b0\u01a1ng Nh\u00e2n GrabMart. Th\u01b0\u01a1ng Nh\u00e2n GrabMart c\u00f3 tr\u00e1ch nhi\u1ec7m ch\u00ednh \u0111\u1ed1i v\u1edbi vi\u1ec7c ph\u00e2n ph\u1ed1i v\u00e0 ki\u1ec3m so\u00e1t c\u00e1c giao d\u1ecbch, bao g\u1ed3m c\u1ea3 vi\u1ec7c quy\u1ebft \u0111\u1ecbnh ch\u1ea5p thu\u1eadn ho\u1eb7c t\u1eeb ch\u1ed1i c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7t h\u00e0ng \u0111\u00f3. Th\u01b0\u01a1ng Nh\u00e2n GrabMart ch\u1ecbu tr\u00e1ch nhi\u1ec7m c\u00e1c quy tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00e1c \u0111\u01a1n h\u00e0ng \u0111\u00f3. Th\u01b0\u01a1ng Nh\u00e2n GrabMart \u0111\u1ed3ng \u00fd r\u1eb1ng Grab kh\u00f4ng c\u00f3 b\u1ea5t k\u1ef3 tr\u00e1ch nhi\u1ec7m n\u00e0o li\u00ean quan \u0111\u1ebfn t\u00ednh h\u1ee3p ph\u00e1p c\u1ee7a giao d\u1ecbch \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n gi\u1eefa Th\u01b0\u01a1ng Nh\u00e2n GrabMart v\u00e0 Ng\u01b0\u1eddi D\u00f9ng.<\/p><p>(b) Th\u01b0\u01a1ng Nh\u00e2n GrabMart c\u00f3 tr\u00e1ch nhi\u1ec7m \u0111\u00f3ng g\u00f3i t\u1ea5t c\u1ea3 c\u00e1c s\u1ea3n ph\u1ea9m ph\u00f9 h\u1ee3p v\u1edbi quy c\u00e1ch giao h\u00e0ng do \u0110\u1ed1i T\u00e1c Giao H\u00e0ng quy \u0111\u1ecbnh, bao g\u1ed3m c\u1ea3 vi\u1ec7c b\u1ea3o qu\u1ea3n c\u1ea7n thi\u1ebft \u0111\u1ec3 ng\u0103n ch\u1eb7n vi\u1ec7c h\u00e0ng h\u00f3a b\u1ecb x\u00e1o tr\u1ed9n ho\u0103c b\u1ecb h\u01b0 h\u1ecfng v\u00ec b\u1ea5t k\u1ef3 l\u00fd do g\u00ec, k\u1ec3 c\u1ea3 y\u1ebfu t\u1ed1 th\u1eddi ti\u1ebft kh\u1eafc nghi\u1ec7t; \u0111\u1ed3ng th\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 nh\u00e3n h\u00e0ng h\u00f3a theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt, bao g\u1ed3m c\u1ea3 d\u00f2ng ch\u00fa th\u00edch \u1edf b\u00ean ngo\u00e0i bao g\u00f3i h\u00e0ng h\u00f3a ch\u1ee9a c\u00e1c \u0111\u1ed3 u\u1ed1ng c\u00f3 c\u1ed3n (n\u1ebfu ph\u00e1p lu\u1eadt c\u00f3 y\u00eau c\u1ea7u), v\u00e0 ch\u1ec9 \u0111\u01b0\u1ee3c giao s\u1ea3n ph\u1ea9m c\u00f3 c\u1ed3n \u0111\u1ebfn ng\u01b0\u1eddi \u0111\u1ee7 18 tu\u1ed5i tr\u1edf l\u00ean d\u1ef1a v\u00e0o c\u00e1c c\u0103n c\u1ee9 \u0111\u1ecbnh danh \u0111\u00e3 x\u00e1c th\u1ef1c.<\/p><p>(c) Th\u01b0\u01a1ng Nh\u00e2n GrabMart cam \u0111oan r\u1eb1ng m\u00ecnh \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1ea5t c\u1ea3 c\u00e1c gi\u1ea5y ph\u00e9p v\u00e0\/ho\u1eb7c ch\u1ea5p thu\u1eadn c\u1ea7n thi\u1ebft \u0111\u1ec3 ph\u00e2n ph\u1ed1i H\u00e0ng H\u00f3a th\u00f4ng qua \u1ee8ng D\u1ee5ng, v\u00e0 s\u1ebd cung c\u1ea5p m\u1ed9t b\u1ea3n sao c\u1ee7a c\u00e1c gi\u1ea5y ph\u00e9p v\u00e0\/ho\u1eb7c ch\u1ea5p thu\u1eadn \u0111\u00f3 c\u00f9ng c\u00e1c t\u00e0i li\u1ec7u b\u1ed5 tr\u1ee3 kh\u00e1c cho Grab khi \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u.<\/p><p>(d) T\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng tin v\u00e0 t\u00e0i li\u1ec7u m\u00e0 Th\u01b0\u01a1ng Nh\u00e2n cung c\u1ea5p cho Grab \u0111\u1ed1i v\u1edbi th\u00f4ng tin n\u1ed9i dung c\u1ee7a H\u00e0ng H\u00f3a \u0111\u1ec3 \u0111\u0103ng t\u1ea3i tr\u00ean \u1ee8ng D\u1ee5ng GrabMart l\u00e0 \u0111\u00fang v\u00e0 ch\u00ednh x\u00e1c.<\/p><p><strong>2.2. T\u1ea1o v\u00e0 gi\u00e1m s\u00e1t c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i t\u1ef1 c\u1ea5p v\u1ed1n<\/strong>:<\/p><p>B\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o ho\u1eb7c \u0111\u0103ng k\u00fd tham gia m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i (sau \u0111\u00e2y \u0111\u01b0\u1ee3c g\u1ecdi chung l\u00e0 \u201c<strong>Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n<\/strong>\u201d) th\u00f4ng qua (c\u00e1c) c\u00f4ng c\u1ee5 c\u1ee7a ch\u00fang t\u00f4i \u0111\u01b0\u1ee3c cung c\u1ea5p tr\u00ean \u1ee8ng D\u1ee5ng LU\u00d4N LU\u00d4N V\u1edaI \u0110I\u1ec0U KI\u1ec6N R\u1eb0NG b\u1ea1n \u0111\u1ed3ng \u00fd ch\u1ecbu m\u1ecdi chi ph\u00ed ho\u1eb7c ph\u00ed t\u1ed5n c\u00f3 th\u1ec3 ph\u00e1t sinh li\u00ean quan \u0111\u1ebfn ch\u01b0\u01a1ng tr\u00ecnh. Trong qu\u00e1 tr\u00ecnh kh\u1edfi t\u1ea1o <span style=\"font-weight: 400\">ho\u1eb7c th\u1ec3 hi\u1ec7n s\u1ef1 \u0111\u1ed3ng \u00fd tham gia ch\u01b0\u01a1ng tr\u00ecnh<\/span>, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u cung c\u1ea5p c\u00e1c th\u00f4ng tin nh\u01b0 lo\u1ea1i khuy\u1ebfn m\u1ea1i v\u00e0 th\u1eddi h\u1ea1n \u0111\u1ec1 xu\u1ea5t cho Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n. Lo\u1ea1i khuy\u1ebfn m\u1ea1i m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 ch\u1ecdn trong bi\u1ec3u m\u1eabu c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c thay \u0111\u1ed5i theo th\u1eddi gian tu\u1ef3 thu\u1ed9c v\u00e0o quy\u1ebft \u0111\u1ecbnh ri\u00eang c\u1ee7a Grab.<\/p><p>B\u1eb1ng c\u00e1ch t\u1ea1o Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n b\u1eb1ng (c\u00e1c) c\u00f4ng c\u1ee5 c\u1ee7a ch\u00fang t\u00f4i tr\u00ean \u1ee8ng D\u1ee5ng, b\u1ea1n ch\u1ea5p nh\u1eadn c\u00e1c \u0111i\u1ec1u ki\u1ec7n b\u1ed5 sung d\u01b0\u1edbi \u0111\u00e2y:<\/p><p>2.2.1. <span style=\"font-weight: 400\">B\u1ea5t k\u1ef3 th\u00f4ng tin n\u00e0o \u0111\u01b0\u1ee3c g\u1eedi t\u1eeb T\u00e0i Kho\u1ea3n c\u1ee7a <\/span><span style=\"font-weight: 400\">b\u1ea1n<\/span> (th\u00f4ng qua \u1ee8ng D\u1ee5ng ho\u1eb7c b\u1eb1ng c\u00e1ch kh\u00e1c) \u0111\u1ebfn ch\u00fang t\u00f4i <span style=\"font-weight: 400\">bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n vi\u1ec7c b\u1ea1n \u0111\u1ed3ng \u00fd tham gia ch\u01b0\u01a1ng tr\u00ecnh v\u00e0 ch\u1ea5p nh\u1eadn c\u00e1c \u0111i\u1ec1u kho\u1ea3n t\u01b0\u01a1ng \u1ee9ng s\u1ebd \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 l\u00e0 \u0111\u01b0\u1ee3c g\u1eedi b\u1edfi b\u1ea1n, b\u1ea5t k\u1ec3 th\u00f4ng tin \u0111\u00f3 \u0111\u01b0\u1ee3c g\u1eedi b\u1edfi nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n ho\u1eb7c c\u00e1c c\u00e1 nh\u00e2n kh\u00e1c thay m\u1eb7t cho b\u1ea1n. B\u1ea1n \u0111\u1ea3m b\u1ea3o r\u1eb1ng ch\u1ec9 nh\u1eefng c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c \u1ee7y quy\u1ec1n m\u1edbi c\u00f3 quy\u1ec1n truy c\u1eadp v\u00e0o t\u00e0i kho\u1ea3n c\u1ee7a b\u1ea1n. <\/span>\u0110\u1ec3 tr\u00e1nh hi\u1ec3u nh\u1ea7m, t\u1eeb \u201cb\u1ea1n\u201d \u0111\u01b0\u1ee3c tham chi\u1ebfu t\u1ea1i \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng n\u00e0y l\u00e0 \u0111\u1ec1 c\u1eadp \u0111\u1ebfn c\u1ea3 ng\u01b0\u1eddi lao \u0111\u1ed9ng c\u1ee7a b\u1ea1n.<\/p><p>2.2.2. M\u1ecdi th\u00f4ng tin b\u1ea1n nh\u1eadp v\u00e0o \u1ee8ng D\u1ee5ng khi \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u ho\u1eb7c cung c\u1ea5p cho ch\u00fang t\u00f4i ph\u1ea3i \u0111\u1ea7y \u0111\u1ee7, trung th\u1ef1c, ch\u00ednh x\u00e1c v\u00e0 kh\u00f4ng g\u00e2y hi\u1ec3u l\u1ea7m.<\/p><p>2.2.3. M\u1ee5c \u0111\u00edch th\u1ef1c hi\u1ec7n <span style=\"font-weight: 400\">ho\u1eb7c \u0111\u1ed3ng \u00fd tham gia <\/span>Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n th\u00f4ng qua \u1ee8ng D\u1ee5ng ph\u1ea3i l\u00e0 x\u00e1c th\u1eadt v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh theo c\u00e1ch th\u1ee9c c\u00f3 th\u1ec3 g\u00e2y hi\u1ec3u l\u1ea7m cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng ho\u1eb7c ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i. B\u1ea1n s\u1ebd b\u1ed3i th\u01b0\u1eddng cho ch\u00fang t\u00f4i trong tr\u01b0\u1eddng h\u1ee3p ch\u00fang t\u00f4i ph\u1ea3i ch\u1ecbu b\u1ea5t k\u1ef3 t\u1ed5n th\u1ea5t ho\u1eb7c thi\u1ec7t h\u1ea1i n\u00e0o ph\u00e1t sinh t\u1eeb ho\u1eb7c li\u00ean quan \u0111\u1ebfn ch\u01b0\u01a1ng tr\u00ecnh m\u00e0 b\u1ea1n t\u1ea1o tr\u00ean \u1ee8ng D\u1ee5ng.<\/p><p>2.2.4. T\u00f9y thu\u1ed9c v\u00e0o h\u00ecnh th\u1ee9c khuy\u1ebfn m\u1ea1i b\u1ea1n ch\u1ecdn, c\u00e1ch th\u1ee9c ch\u00fang t\u00f4i x\u1eed l\u00fd c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh n\u00e0y c\u00f3 th\u1ec3 kh\u00e1c nhau. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m xem x\u00e9t b\u1ea5t k\u1ef3 v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng tin do ch\u00fang t\u00f4i cung c\u1ea5p tr\u00ean \u1ee8ng D\u1ee5ng \u0111\u1ec3 hi\u1ec3u r\u00f5 c\u00e1ch th\u1ee9c m\u00e0 m\u1ed7i h\u00ecnh th\u1ee9c khuy\u1ebfn m\u1ea1i \u0111\u01b0\u1ee3c x\u1eed l\u00fd tr\u00ean h\u1ec7 th\u1ed1ng. N\u1ebfu b\u1ea1n c\u00f3 b\u1ea5t k\u1ef3 y\u00eau c\u1ea7u n\u00e0o, b\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m l\u00e0m r\u00f5 y\u00eau c\u1ea7u \u0111\u00f3 v\u1edbi nh\u00e2n vi\u00ean c\u1ee7a ch\u00fang t\u00f4i tr\u01b0\u1edbc khi kh\u1edfi t\u1ea1o <span style=\"font-weight: 400\">ho\u1eb7c \u0111\u1ed3ng \u00fd tham gia<\/span> b\u1ea5t k\u1ef3 ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i n\u00e0o b\u1eb1ng \u1ee8ng D\u1ee5ng. B\u1eb1ng c\u00e1ch t\u1ea1o <span style=\"font-weight: 400\">ho\u1eb7c \u0111\u1ed3ng \u00fd tham gia <\/span>Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n tr\u00ean \u1ee8ng D\u1ee5ng, b\u1ea1n ho\u00e0n to\u00e0n \u0111\u1ed3ng \u00fd v\u1edbi c\u00e1ch th\u1ee9c m\u00e0 ch\u01b0\u01a1ng tr\u00ecnh \u0111\u01b0\u1ee3c x\u1eed l\u00fd t\u1ef1 \u0111\u1ed9ng th\u00f4ng qua c\u00e1c h\u1ec7 th\u1ed1ng c\u1ee7a ch\u00fang t\u00f4i.<\/p><p>2.2.5. B\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m tr\u1ef1c ti\u1ebfp x\u1eed l\u00fd m\u1ecdi khi\u1ebfu n\u1ea1i ho\u1eb7c th\u1eafc m\u1eafc t\u1eeb ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i\/ ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111\u1ed1i v\u1edbi ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i.<\/p><p>2.2.6. B\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m th\u00f4ng b\u00e1o khuy\u1ebfn m\u1ea1i ho\u1eb7c \u0111\u0103ng k\u00fd khuy\u1ebfn m\u1ea1i v\u1edbi c\u00e1c c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n theo y\u00eau c\u1ea7u c\u1ee7a ph\u00e1p lu\u1eadt tr\u01b0\u1edbc khi t\u1ea1o ch\u01b0\u01a1ng tr\u00ecnh tr\u00ean \u1ee8ng D\u1ee5ng.<\/p><p>2.2.7. Trong tr\u01b0\u1eddng h\u1ee3p b\u1ea1n mu\u1ed1n k\u1ebft th\u00fac, <span style=\"font-weight: 400\">t\u1ea1m d\u1eebng ho\u1eb7c thay \u0111\u1ed5i<\/span> Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n tr\u01b0\u1edbc th\u1eddi h\u1ea1n quy \u0111\u1ecbnh tr\u00ean \u1ee8ng D\u1ee5ng ho\u1eb7c n\u1ebfu b\u1ea5t k\u1ef3 h\u1ea1ng m\u1ee5c n\u00e0o trong Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n \u0111\u00e3 h\u1ebft h\u00e0ng tr\u01b0\u1edbc th\u1eddi h\u1ea1n n\u00f3i tr\u00ean, b\u1ea1n ph\u1ea3i ngay l\u1eadp t\u1ee9c c\u00f4ng b\u1ed1 \u0111i\u1ec1u \u0111\u00f3 tr\u00ean \u1ee8ng D\u1ee5ng theo quy tr\u00ecnh \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh b\u1edfi ch\u00fang t\u00f4i. Tr\u01b0\u1edbc khi ho\u00e0n th\u00e0nh quy tr\u00ecnh n\u00f3i tr\u00ean, b\u1ea1n v\u1eabn ph\u1ea3i ch\u1ecbu m\u1ecdi chi ph\u00ed v\u00e0 ph\u00ed t\u1ed5n ph\u00e1t sinh li\u00ean quan \u0111\u1ebfn ch\u01b0\u01a1ng tr\u00ecnh v\u00e0 ch\u1ecbu tr\u00e1ch nhi\u1ec7m x\u1eed l\u00fd m\u1ecdi th\u1eafc m\u1eafc ho\u1eb7c khi\u1ebfu n\u1ea1i t\u1eeb ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i\/ ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/p><p>2.2.8. Kh\u00f4ng ph\u1ee5 thu\u1ed9c v\u00e0o b\u1ea5t k\u1ef3 quy \u0111\u1ecbnh n\u00e0o kh\u00e1c v\u00e0 trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p, vi\u1ec7c kh\u1edfi t\u1ea1o th\u00e0nh c\u00f4ng <span style=\"font-weight: 400\">ho\u1eb7c \u0111\u1ed3ng \u00fd tham gia<\/span> Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n tr\u00ean \u1ee8ng D\u1ee5ng kh\u00f4ng bi\u1ec3u th\u1ecb s\u1ef1 ph\u00ea duy\u1ec7t c\u1ee7a ch\u00fang t\u00f4i r\u1eb1ng Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n ph\u00f9 h\u1ee3p v\u1edbi ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea1n ch\u1ecbu tr\u00e1ch nhi\u1ec7m ho\u00e0n to\u00e0n v\u00e0 duy nh\u1ea5t trong vi\u1ec7c duy tr\u00ec t\u00ednh b\u1ea3o m\u1eadt c\u1ee7a c\u00e1c th\u00f4ng tin \u0111\u01b0\u1ee3c g\u1eedi cho ch\u00fang t\u00f4i v\u00e0 \u0111\u1ea3m b\u1ea3o ch\u01b0\u01a1ng tr\u00ecnh \u0111\u01b0\u1ee3c, v\u00e0 s\u1ebd \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh, theo lu\u1eadt ph\u00e1p hi\u1ec7n h\u00e0nh.<\/p><p>2.2.9. M\u1eb7c d\u00f9 ch\u00fang t\u00f4i kh\u00f4ng qu\u1ea3n l\u00fd ho\u1eb7c gi\u00e1m s\u00e1t ch\u01b0\u01a1ng tr\u00ecnh do b\u1ea1n kh\u1edfi t\u1ea1o ho\u1eb7c \u0111\u0103ng k\u00fd tham gia, ch\u00fang t\u00f4i b\u1ea3o l\u01b0u quy\u1ec1n (nh\u01b0ng kh\u00f4ng ph\u1ea3i ngh\u0129a v\u1ee5) h\u1ee7y, <span style=\"font-weight: 400\">g\u1ee1 b\u1ecf, t\u1ea1m d\u1eebng ho\u1eb7c thay \u0111\u1ed5i ch\u01b0\u01a1ng tr\u00ecnh do b\u1ea1n t\u1ea1o th\u00f4ng qua \u1ee8ng D\u1ee5ng n\u1ebfu ch\u00fang t\u00f4i cho l\u00e0 ph\u00f9 h\u1ee3p v\u00e0 kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 b\u1ea5t k\u1ef3 thi\u1ec7t h\u1ea1i n\u00e0o ho\u1eb7c b\u1ea5t k\u1ef3 t\u1ed5n th\u1ea5t n\u00e0o, bao g\u1ed3m vi\u1ec7c ho\u00e0n tr\u1ea3 ph\u00ed ho\u1eb7c chi ph\u00ed m\u00e0 b\u1ea1n \u0111\u00e3 thanh to\u00e1n \u0111\u1ec3 th\u1ef1c hi\u1ec7n <\/span>Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n \u0111\u00e3 b\u1ecb h\u1ee7y, <span style=\"font-weight: 400\">g\u1ee1 b\u1ecf, t\u1ea1m d\u1eebng ho\u1eb7c thay \u0111\u1ed5i<\/span> \u0111\u00f3.<\/p><p>2.2.10. Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 cung c\u1ea5p cho b\u1ea1n th\u00f4ng tin li\u00ean quan \u0111\u1ebfn Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n \u0111\u01b0\u1ee3c t\u1ea1o ra b\u1eb1ng vi\u1ec7c s\u1eed d\u1ee5ng \u1ee8ng D\u1ee5ng, th\u00f4ng tin \u0111\u00f3 \u0111\u01b0\u1ee3c coi l\u00e0 m\u1ed9t ph\u1ea7n n\u1ed9i dung c\u1ee7a \u1ee8ng D\u1ee5ng v\u00e0 tu\u00e2n theo c\u00e1c quy \u0111\u1ecbnh t\u1ea1i \u0111\u00e2y.<\/p><p>2.2.11. B\u1ea1n ph\u1ea3i thanh to\u00e1n b\u1ea5t k\u1ef3 v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c chi ph\u00ed v\u00e0 ph\u00ed t\u1ed5n li\u00ean quan \u0111\u1ebfn Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n theo c\u00e1ch th\u1ee9c m\u00e0 ch\u00fang t\u00f4i ch\u1ec9 \u0111\u1ecbnh.<\/p><p>2.2.12. B\u1ea1n ph\u1ea3i th\u00f4ng b\u00e1o cho ch\u00fang t\u00f4i ngay l\u1eadp t\u1ee9c n\u1ebfu T\u00e0i kho\u1ea3n c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 cho ph\u00e9p c\u1ee7a b\u1ea1n \u0111\u1ec3 kh\u1edfi t\u1ea1o Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n ho\u1eb7c s\u1eed d\u1ee5ng b\u1ea5t k\u1ef3 t\u00ednh n\u0103ng n\u00e0o tr\u00ean \u1ee8ng D\u1ee5ng ho\u1eb7c khi b\u1ea5t k\u1ef3 vi ph\u1ea1m b\u1ea3o m\u1eadt n\u00e0o x\u1ea3y ra. Trong tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3, b\u1ea1n \u0111\u1ed3ng \u00fd b\u1ed3i th\u01b0\u1eddng cho ch\u00fang t\u00f4i b\u1ea5t k\u1ef3 t\u1ed5n th\u1ea5t ho\u1eb7c thi\u1ec7t h\u1ea1i n\u00e0o m\u00e0 ch\u00fang t\u00f4i ph\u1ea3i ch\u1ecbu do vi\u1ec7c s\u1eed d\u1ee5ng tr\u00e1i ph\u00e9p (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n ch\u1ecbu c\u00e1c chi ph\u00ed ho\u1eb7c ph\u00ed t\u1ed5n ph\u00e1t sinh theo ch\u01b0\u01a1ng tr\u00ecnh \u0111\u01b0\u1ee3c kh\u1edfi t\u1ea1o b\u1eb1ng T\u00e0i kho\u1ea3n c\u1ee7a b\u1ea1n). \u0110\u1ec3 tr\u00e1nh nh\u1ea7m l\u1eabn, ch\u00fang t\u00f4i kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho b\u1ea5t k\u1ef3 t\u1ed5n th\u1ea5t n\u00e0o m\u00e0 b\u1ea1n ph\u1ea3i ch\u1ecbu do ng\u01b0\u1eddi kh\u00e1c s\u1eed d\u1ee5ng T\u00e0i kho\u1ea3n c\u1ee7a b\u1ea1n.<\/p><p>2.2.13. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng gi\u00e1 sau chi\u1ebft kh\u1ea5u m\u00e0 ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i\/ ng\u01b0\u1eddi ti\u00eau d\u00f9ng ph\u1ea3i tr\u1ea3 cho b\u1ea1n theo Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n b\u1ea1n \u0111\u00e3 t\u1ea1o c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c l\u00e0m tr\u00f2n theo ch\u00ednh s\u00e1ch n\u1ed9i b\u1ed9 c\u1ee7a ch\u00fang t\u00f4i c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt theo th\u1eddi gian.<\/p><p>2.2.14. <span style=\"font-weight: 400\">B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng, trong th\u1eddi gian di\u1ec5n ra Ch\u01b0\u01a1ng Tr\u00ecnh Khuy\u1ebfn M\u1ea1i C\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n, ch\u00fang t\u00f4i b\u1ea3o l\u01b0u quy\u1ec1n <\/span><span style=\"font-weight: 400\">\u0111i\u1ec1u ch\u1ec9nh n\u1ed9i dung c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh v\u1edbi \u0111i\u1ec1u ki\u1ec7n c\u00e1c \u0111i\u1ec1u ch\u1ec9nh n\u00e0y kh\u00f4ng l\u00e0m thay \u0111\u1ed5i (c\u00e1c) chi ph\u00ed m\u00e0 b\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m thanh to\u00e1n li\u00ean quan \u0111\u1ebfn ch\u01b0\u01a1ng tr\u00ecnh (so v\u1edbi chi ph\u00ed b\u1ea1n \u0111\u00e3 \u0111\u0103ng k\u00fd\/ch\u1ea5p thu\u1eadn tr\u01b0\u1edbc \u0111\u00f3), bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u0111i\u1ec1u ch\u1ec9nh t\u00ean g\u1ecdi m\u00e3 \u01b0u \u0111\u00e3i, gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng t\u1ed1i thi\u1ec3u \u00e1p d\u1ee5ng m\u00e3 \u01b0u \u0111\u00e3i, ph\u1ea7n chi ph\u00ed do Grab \u0111\u1ed3ng t\u00e0i tr\u1ee3 cho m\u00e3 \u01b0u \u0111\u00e3i (n\u1ebfu c\u00f3). Ch\u00fang t\u00f4i s\u1ebd th\u00f4ng b\u00e1o \u0111\u1ebfn b\u1ea1n b\u1eb1ng c\u00e1c ph\u01b0\u01a1ng th\u1ee9c ph\u00f9 h\u1ee3p tr\u01b0\u1edbc khi th\u1ef1c hi\u1ec7n (c\u00e1c) thay \u0111\u1ed5i n\u00e0y.<\/span><\/p><p><strong>3. \u0110\u1ed1i v\u1edbi \u0110\u1ed1i T\u00e1c Giao H\u00e0ng GrabMart:<\/strong><\/p><p>3.1. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng trong tr\u01b0\u1eddng h\u1ee3p giao h\u00e0ng kh\u00f4ng th\u00e0nh c\u00f4ng (v\u00ec \u0111\u1ecba ch\u1ec9 do kh\u00e1ch h\u00e0ng cung c\u1ea5p kh\u00f4ng \u0111\u00fang ho\u1eb7c kh\u00e1ch h\u00e0ng kh\u00f4ng th\u1ec3 nh\u1eadn h\u00e0ng, v\u00e0\/ho\u1eb7c kh\u00f4ng li\u00ean l\u1ea1c \u0111\u01b0\u1ee3c v\u00e0\/ho\u1eb7c t\u1eeb ch\u1ed1i nh\u1eadn h\u00e0ng) v\u00e0 H\u00e0ng H\u00f3a \u0111\u00f3 b\u1ecb ho\u00e0n tr\u1ea3, b\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m chuy\u1ec3n ho\u00e0n H\u00e0ng H\u00f3a \u0111\u00f3 v\u1ec1 l\u1ea1i \u0111\u1ecba \u0111i\u1ec3m c\u1ee7a Th\u01b0\u01a1ng Nh\u00e2n n\u01a1i m\u00e0 b\u1ea1n \u0111\u01b0\u1ee3c b\u00e0n giao H\u00e0ng H\u00f3a \u0111\u00f3 ho\u1eb7c b\u1ea1n \u0111\u1ec3 l\u1ea1i H\u00e0ng H\u00f3a \u0111\u00f3 t\u1ea1i \u0111\u1ecba \u0111i\u1ec3m c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng, t\u00f9y v\u00e0o s\u1ef1 x\u00e1c nh\u1eadn v\u00e0 h\u01b0\u1edbng d\u1eabn c\u1ee7a \u0111\u1ea1i di\u1ec7n h\u1ed7 tr\u1ee3 kinh doanh c\u1ee7a Grab.<\/p><p>3.2. B\u1ea1n cam k\u1ebft s\u1ebd lu\u00f4n lu\u00f4n c\u1ea9n tr\u1ecdng khi giao H\u00e0ng H\u00f3a v\u00e0 s\u1ebd n\u1ed7 l\u1ef1c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o H\u00e0ng H\u00f3a \u0111\u01b0\u1ee3c giao an to\u00e0n, \u0111\u00fang v\u1edbi quy chu\u1ea9n v\u00e0 c\u00e1ch th\u1ee9c m\u00e0 Th\u01b0\u01a1ng Nh\u00e2n \u0111\u00e3 b\u00e0n giao cho b\u00e0n;<\/p><p>3.3. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea1n s\u1ebd lu\u00f4n h\u1ee3p t\u00e1c v\u1edbi b\u1ea5t k\u1ef3 \u0111i\u1ec1u tra h\u00ecnh s\u1ef1 n\u00e0o khi c\u00f3 y\u00eau c\u1ea7u v\u00e0 \u0111\u1ed3ng \u00fd h\u1ed7 tr\u1ee3 Grab tu\u00e2n th\u1ee7 c\u00e1c quy tr\u00ecnh \u0111i\u1ec1u tra n\u1ed9i b\u1ed9, c\u00e1c ch\u1ec9 th\u1ecb t\u1eeb c\u01a1 quan nh\u00e0 n\u01b0\u1edbc ho\u1eb7c c\u00e1c y\u00eau c\u1ea7u c\u1ee7a ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh;<\/p><p>3.4. B\u1ea1n \u0111\u1ed3ng \u00fd ch\u1ea5p nh\u1eadn m\u1ecdi tr\u00e1ch nhi\u1ec7m v\u00e0 ngh\u0129a v\u1ee5 ph\u00e1p l\u00fd \u0111\u1ed1i v\u1edbi m\u1ecdi th\u1ea5t tho\u00e1t ho\u1eb7c thi\u1ec7t h\u1ea1i ph\u00e1t sinh cho ch\u00ednh b\u1ea1n, cho Ng\u01b0\u1eddi D\u00f9ng, Grab ho\u1eb7c b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o do h\u00e0nh vi vi ph\u1ea1m \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng n\u00e0y.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e3f6b2 elementor-widget elementor-widget-menu-anchor\" data-id=\"4e3f6b2\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-b2\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55f8931 elementor-widget elementor-widget-text-editor\" data-id=\"55f8931\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline\"><strong>C. GRABEXPRESS<\/strong><\/span><\/p><p><span style=\"text-decoration: underline\"><strong>C.1. Qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5<\/strong><\/span><\/p><p><em><strong>a. Lo\u1ea1i d\u1ecbch v\u1ee5 v\u00e0 th\u1eddi gian to\u00e0n tr\u00ecnh c\u1ee7a d\u1ecbch v\u1ee5<\/strong><\/em><\/p><p>&#8211; <span style=\"font-weight: 400\">GrabExpress \u01afu Ti\u00ean, GrabExpress \u01afu Ti\u00ean (H\u00e0ng C\u1ee1 L\u1edbn), GrabExpress \u01afu Ti\u00ean (Giao H\u00e0ng T\u1eadn Tay), GrabExpress \u01afu Ti\u00ean (COD):<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u0110\u1ed1i v\u1edbi \u0111\u01a1n h\u00e0ng d\u01b0\u1edbi 05 km: Trong v\u00f2ng 30 ph\u00fat k\u1ec3 t\u1eeb th\u1eddi \u0111i\u1ec3m \u0111\u1ed1i t\u00e1c t\u00e0i x\u1ebf ch\u1ea5p nh\u1eadn b\u01b0u g\u1eedi t\u1eeb ng\u01b0\u1eddi g\u1eedi.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u0110\u1ed1i v\u1edbi c\u00e1c \u0111\u01a1n h\u00e0ng tr\u00ean 05 km: Trong v\u00f2ng 30 ph\u00fat k\u1ec3 t\u1eeb th\u1eddi \u0111i\u1ec3m \u0111\u1ed1i t\u00e1c t\u00e0i x\u1ebf ch\u1ea5p nh\u1eadn b\u01b0u g\u1eedi t\u1eeb ng\u01b0\u1eddi g\u1eedi cho 05 km, m\u1ed7i 01 km ti\u1ebfp theo t\u00ednh th\u00eam 06 ph\u00fat.<\/span><\/li><\/ul><p>&#8211; GrabExpress Si\u00eau T\u1ed1c, GrabExpress Si\u00eau T\u1ed1c (COD), GrabExpress Si\u00eau T\u1ed1c (Th\u1ef1c Ph\u1ea9m), GrabExpress Si\u00eau T\u1ed1c (H\u00e0ng C\u1ee1 L\u1edbn), GrabExpress Si\u00eau T\u1ed1c (COD &#8211; Giao H\u00e0ng T\u1eadn Tay), GrabExpress Mua H\u1ed9, Giao H\u00e0ng Ch\u1ee7 Shop (COD), GrabExpress Nhanh:<\/p><ul><li>\u0110\u1ed1i v\u1edbi \u0111\u01a1n h\u00e0ng d\u01b0\u1edbi 05 km v\u00e0 c\u00f3 01 \u0111i\u1ec3m giao h\u00e0ng: Trong v\u00f2ng 30 ph\u00fat k\u1ec3 t\u1eeb th\u1eddi \u0111i\u1ec3m \u0111\u1ed1i t\u00e1c t\u00e0i x\u1ebfch\u1ea5p nh\u1eadn b\u01b0u g\u1eedi t\u1eeb ng\u01b0\u1eddi g\u1eedi.<\/li><li>\u0110\u1ed1i v\u1edbi c\u00e1c \u0111\u01a1n h\u00e0ng tr\u00ean 05 km ho\u1eb7c c\u00f3 tr\u00ean 01 \u0111i\u1ec3m giao h\u00e0ng: Trong v\u00f2ng 30 ph\u00fat k\u1ec3 t\u1eeb th\u1eddi \u0111i\u1ec3m \u0111\u1ed1i t\u00e1c t\u00e0i x\u1ebf ch\u1ea5p nh\u1eadn b\u01b0u g\u1eedi t\u1eeb ng\u01b0\u1eddi g\u1eedi cho 05 km v\u00e0 01 \u0111i\u1ec3m giao h\u00e0ng \u0111\u1ea7u ti\u00ean, m\u1ed7i 01 km ti\u1ebfp theo t\u00ednh th\u00eam 06 ph\u00fat; m\u1ed7i \u0111i\u1ec3m giao h\u00e0ng ti\u1ebfp theo t\u00ednh th\u00eam 15 ph\u00fat.<\/li><\/ul><p>&#8211; GrabExpress 2H, Giao H\u00e0ng Ch\u1ee7 Shop 2H: Trong v\u00f2ng 02 gi\u1edd k\u1ec3 t\u1eeb th\u1eddi \u0111i\u1ec3m \u0111\u1ed1i t\u00e0i x\u1ebf ch\u1ea5p nh\u1eadn b\u01b0u g\u1eedi t\u1eeb ng\u01b0\u1eddi g\u1eedi \u0111\u1ed1i v\u1edbi \u0111\u01a1n h\u00e0ng d\u01b0\u1edbi 06 km. \u0110\u1ed1i v\u1edbi c\u00e1c \u0111\u01a1n h\u00e0ng tr\u00ean 06 km s\u1ebd \u0111\u01b0\u1ee3c giao trong ng\u00e0y.<\/p><p>&#8211; GrabExpress Si\u00eau r\u1ebb 4H: Trong v\u00f2ng 04 gi\u1edd t\u1eeb th\u1eddi \u0111i\u1ec3m \u0111\u1ed1i t\u00e1c t\u00e0i x\u1ebf ch\u1ea5p nh\u1eadn b\u01b0u g\u1eedi t\u1eeb ng\u01b0\u1eddi g\u1eedi.<\/p><p><em>Theo quy \u0111\u1ecbnh c\u1ee7a Lu\u1eadt B\u01b0u ch\u00ednh 2010, th\u1eddi gian to\u00e0n tr\u00ecnh c\u1ee7a b\u01b0u g\u1eedi l\u00e0 kho\u1ea3ng th\u1eddi gian t\u00ednh t\u1eeb khi b\u01b0u g\u1eedi \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn cho \u0111\u1ebfn khi \u0111\u01b0\u1ee3c ph\u00e1t cho ng\u01b0\u1eddi nh\u1eadn.<\/em><\/p><p><em><strong>b. \u0110\u1ea7u m\u1ed1i ti\u1ebfp nh\u1eadn v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 b\u01b0u ch\u00ednh<\/strong><\/em><\/p><ul><li>B\u1ed9 ph\u1eadn GrabExpress<\/li><li>Email: <em>express.vn.support@grabtaxi.com <\/em><\/li><li>\u0110\u1ecba ch\u1ec9 li\u00ean h\u1ec7: T\u00f2a nh\u00e0 Mapletree, 1060 Nguy\u1ec5n V\u0103n Linh, Ph\u01b0\u1eddng T\u00e2n H\u01b0ng, TP. H\u1ed3 Ch\u00ed Minh<\/li><\/ul><p><em><strong>c. Th\u1eddi h\u1ea1n ti\u1ebfp nh\u1eadn khi\u1ebfu n\u1ea1i (th\u1eddi hi\u1ec7u khi\u1ebfu n\u1ea1i)<\/strong><\/em><\/p><ul><li>06 th\u00e1ng, k\u1ec3 t\u1eeb ng\u00e0y k\u1ebft th\u00fac th\u1eddi gian to\u00e0n tr\u00ecnh c\u1ee7a b\u01b0u g\u1eedi \u0111\u1ed1i v\u1edbi khi\u1ebfu n\u1ea1i v\u1ec1 vi\u1ec7c m\u1ea5t b\u01b0u g\u1eedi, chuy\u1ec3n ph\u00e1t b\u01b0u g\u1eedi ch\u1eadm so v\u1edbi th\u1eddi gian to\u00e0n tr\u00ecnh \u0111\u00e3 c\u00f4ng b\u1ed1.<\/li><li>01 th\u00e1ng, k\u1ec3 t\u1eeb ng\u00e0y b\u01b0u g\u1eedi \u0111\u01b0\u1ee3c ph\u00e1t cho ng\u01b0\u1eddi nh\u1eadn \u0111\u1ed1i v\u1edbi khi\u1ebfu n\u1ea1i v\u1ec1 vi\u1ec7c b\u01b0u g\u1eedi b\u1ecb suy suy\u1ec3n, h\u01b0 h\u1ecfng, v\u1ec1 gi\u00e1 c\u01b0\u1edbc v\u00e0 c\u00e1c n\u1ed9i dung kh\u00e1c c\u00f3 li\u00ean quan tr\u1ef1c ti\u1ebfp \u0111\u1ebfn b\u01b0u g\u1eedi.<\/li><\/ul><p><em><strong>d. Th\u1eddi h\u1ea1n gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i:<\/strong><\/em> Trong v\u00f2ng 7 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn \u0111\u01b0\u1ee3c khi\u1ebfu n\u1ea1i<\/p><p><em><strong>e. Quy tr\u00ecnh ti\u1ebfp nh\u1eadn v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 b\u01b0u ch\u00ednh<\/strong><\/em><\/p><ul><li>B\u01b0\u1edbc 1: Khi c\u00f3 s\u1ef1 c\u1ed1, kh\u00e1ch h\u00e0ng g\u1eedi khi\u1ebfu n\u1ea1i \u0111\u1ebfn C\u00f4ng ty th\u00f4ng qua \u0111\u1ecba ch\u1ec9 th\u01b0 \u0111i\u1ec7n t\u1eed c\u1ee7a C\u00f4ng ty <a href=\"mailto:express.vn.support@grab.com\">express.vn.support@grab.com<\/a><\/li><li>B\u01b0\u1edbc 2: Trong v\u00f2ng 02 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn \u0111\u01b0\u1ee3c khi\u1ebfu n\u1ea1i, C\u00f4ng ty ph\u1ea3n h\u1ed3i cho kh\u00e1ch h\u00e0ng v\u1ec1 (i) vi\u1ec7c C\u00f4ng ty \u0111\u00e3 ti\u1ebfp nh\u1eadn khi\u1ebfu n\u1ea1i, (ii) c\u00e1c th\u00f4ng tin\/ t\u00e0i li\u1ec7u m\u00e0 kh\u00e1ch h\u00e0ng c\u1ea7n cung c\u1ea5p ho\u1eb7c cung c\u1ea5p b\u1ed5 sung \u0111\u1ec3 c\u00f3 c\u01a1 s\u1edf gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i v\u00e0 (iii) th\u1eddi gian x\u1eed l\u00fd t\u01b0\u01a1ng \u1ee9ng c\u1ee7a t\u1eebng lo\u1ea1i khi\u1ebfu n\u1ea1i.<\/li><li>B\u01b0\u1edbc 3: Trong v\u00f2ng 02 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u c\u1ee7a C\u00f4ng ty, kh\u00e1ch h\u00e0ng cung c\u1ea5p ho\u1eb7c cung c\u1ea5p b\u1ed5 sung c\u00e1c th\u00f4ng tin, t\u00e0i li\u1ec7u li\u00ean quan. \u0110\u1ec3 l\u00e0m r\u00f5, C\u00f4ng ty c\u00f3 quy\u1ec1n k\u00e9o d\u00e0i th\u1eddi gian x\u1eed l\u00fd khi\u1ebfu n\u1ea1i n\u1ebfu kh\u00e1ch h\u00e0ng kh\u00f4ng cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin theo y\u00eau c\u1ea7u.<\/li><li>B\u01b0\u1edbc 4: Trong v\u00f2ng 03 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn \u0111\u01b0\u1ee3c \u0111\u1ea7y \u0111\u1ee7 t\u00e0i li\u1ec7u do kh\u00e1ch h\u00e0ng cung c\u1ea5p, C\u00f4ng ty ki\u1ec3m tra th\u00f4ng tin, t\u00e0i li\u1ec7u v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c nghi\u1ec7p v\u1ee5 nh\u1eb1m x\u00e1c minh s\u1ef1 vi\u1ec7c, x\u00e1c \u0111\u1ecbnh vi ph\u1ea1m, x\u00e1c \u0111\u1ecbnh l\u1ed7i, x\u00e1c \u0111\u1ecbnh thi\u1ec7t h\u1ea1i v\u00e0 m\u1ee9c b\u1ed3i th\u01b0\u1eddng\/ \u0111\u1ec1n b\u00f9 t\u01b0\u01a1ng \u1ee9ng theo ch\u00ednh s\u00e1ch b\u1ed3i th\u01b0\u1eddng c\u1ee7a C\u00f4ng ty v\u00e0 quy \u0111\u1ecbnh t\u1ea1i h\u1ee3p \u0111\u1ed3ng cung \u1ee9ng d\u1ecbch v\u1ee5 b\u01b0u ch\u00ednh \u0111\u00e3 k\u00fd k\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng.<\/li><li><span style=\"font-weight: 400\">B\u01b0\u1edbc 5: Trong v\u00f2ng 02 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb ng\u00e0y x\u1eed l\u00fd xong y\u00eau c\u1ea7u khi\u1ebfu n\u1ea1i, C\u00f4ng ty th\u00f4ng b\u00e1o k\u1ebft qu\u1ea3 x\u1eed l\u00fd khi\u1ebfu n\u1ea1i v\u00e0 bi\u1ec7n ph\u00e1p kh\u1eafc ph\u1ee5c (n\u1ebfu \u00e1p d\u1ee5ng) cho kh\u00e1ch h\u00e0ng.<\/span><\/li><\/ul><p><em><strong>f. Th\u00f4ng tin h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng<\/strong><\/em><\/p><p>Trong tr\u01b0\u1eddng h\u1ee3p c\u1ea7n h\u1ed7 tr\u1ee3, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 li\u00ean h\u1ec7 \u0111\u1ebfn Grab b\u1eb1ng c\u00e1c h\u00ecnh th\u1ee9c sau: g\u1eedi\u00a0ph\u1ea3n h\u1ed3i qua\u00a0M\u1ee5c Tr\u1ee3 Gi\u00fap \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p tr\u00ean \u1ee8ng D\u1ee5ng, g\u1eedi ph\u1ea3n h\u1ed3i \u0111\u1ebfn trang help.grab.com, ho\u1eb7c trang m\u1ea1ng x\u00e3 h\u1ed9i facebook ch\u00ednh th\u1ee9c c\u1ee7a Grab, ho\u1eb7c t\u1eeb \u1ee8ng D\u1ee5ng ngay sau m\u1ed7i chuy\u1ebfn xe v\u00e0\/ ho\u1eb7c c\u00e1c h\u00ecnh th\u1ee9c kh\u00e1c kh\u00f4ng tr\u00e1i ph\u00e1p lu\u1eadt. B\u1ed9 ph\u1eadn ph\u1ee5 tr\u00e1ch s\u1ebd k\u1ecbp th\u1eddi h\u01b0\u1edbng d\u1eabn, gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc v\u00e0 gi\u1ea3i quy\u1ebft y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p><p><span style=\"text-decoration: underline\"><strong>C.2: C\u00e1c quy \u0111\u1ecbnh li\u00ean quan \u0111\u1ebfn d\u1ecbch v\u1ee5<\/strong><\/span><\/p><p><strong>1 \u0110\u1ed1i v\u1edbi Ng\u01b0\u1eddi D\u00f9ng <\/strong><\/p><p>1.1. B\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c g\u1eedi b\u1ea5t k\u1ef3 g\u00f3i ki\u1ec7n n\u00e0o c\u00f3 ch\u1ee9a c\u00e1c m\u1eb7t h\u00e0ng sau:<\/p><p>a. H\u00e0ng h\u00f3a kh\u00f4ng x\u00e1c \u0111\u1ecbnh\/ch\u1ee9ng minh \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n: gi\u1ea5y t\u1edd, h\u1ee3p \u0111\u1ed3ng\u2026.);<br \/>b. Ma t\u00fay, ch\u1ea5t k\u00edch th\u00edch tinh th\u1ea7n;<br \/>c. Kim lo\u1ea1i qu\u00fd (v\u00e0ng, b\u1ea1c, v.v\u2026 \u1edf d\u1ea1ng th\u1ecfi, n\u00e9n, ti\u1ec1n xu, v.v\u2026);<br \/>d. H\u00e0ng nguy hi\u1ec3m;<br \/>e. S\u00fang, v\u0169 kh\u00ed, \u0111\u1ea1n d\u01b0\u1ee3c, thi\u1ebft b\u1ecb k\u1ef9 thu\u1eadt qu\u00e2n s\u1ef1;<br \/>f. Thu\u1ed1c l\u00e1;<br \/>g. H\u00e0ng d\u1ec5 h\u1ecfng (c\u00e1c m\u1eb7t h\u00e0ng m\u00e0 tr\u1ea1ng th\u00e1i ho\u1eb7c t\u00ednh ch\u1ea5t ban \u0111\u1ea7u c\u00f3 th\u1ec3 b\u1ecb h\u01b0 h\u1ecfng khi ch\u1ecbu t\u00e1c \u0111\u1ed9ng <br \/>c\u1ee7a s\u1ef1 thay \u0111\u1ed5i qu\u00e1 m\u1ee9c v\u1ec1 nhi\u1ec7t \u0111\u1ed9, \u0111\u1ed9 \u1ea9m ho\u1eb7c th\u1eddi gian), tr\u1eeb hoa v\u00e0 c\u00e1c lo\u1ea1i th\u1ef1c ph\u1ea9m;<br \/>h. C\u00e1c \u1ea5n ph\u1ea9m \u0111\u1ed3i tr\u1ee5y v\u00e0 ph\u1ea3n \u0111\u1ed9ng, c\u00e1c v\u1ea5n \u0111\u1ec1 in ho\u1eb7c t\u00e0i li\u1ec7u ch\u1ed1ng l\u1ea1i an ninh c\u00f4ng c\u1ed9ng;<br \/>i. C\u00e1c v\u1eadt ph\u1ea9m ho\u1eb7c ch\u1ea5t d\u1ec5 ch\u00e1y n\u1ed5 ho\u1eb7c g\u00e2y m\u1ea5t v\u1ec7 sinh, g\u00e2y \u00f4 nhi\u1ec5m m\u00f4i tr\u01b0\u1eddng;<br \/>j. V\u1eadt ph\u1ea9m, h\u00e0ng h\u00f3a b\u1ecb c\u1ea5m l\u01b0u h\u00e0nh, bu\u00f4n b\u00e1n c\u1ee7a ch\u00ednh ph\u1ee7;<br \/>k. \u0110\u1ed9ng v\u1eadt s\u1ed1ng;<br \/>l. L\u00f4ng th\u00fa;<br \/>m. C\u00e1c m\u1eb7t h\u00e0ng, \u1ea5n ph\u1ea9m, h\u00e0ng h\u00f3a b\u1ecb c\u1ea5m nh\u1eadp kh\u1ea9u v\u00e0o Vi\u1ec7t Nam;<br \/>n. Ti\u1ec1n t\u1ec7 Vi\u1ec7t Nam, ngo\u1ea1i t\u1ec7 v\u00e0 ch\u1ee9ng t\u1eeb c\u00f3 gi\u00e1 tr\u1ecb t\u01b0\u01a1ng \u0111\u01b0\u01a1ng ti\u1ec1n;<br \/>o. \u0110\u1ed3 c\u1ed5 (d\u1ec5 v\u1ee1);<br \/>p. Ch\u1ea5t g\u00e2y nghi\u1ec7n;<br \/>q. Th\u01b0 t\u00edn.<br \/>r. C\u00e1c h\u00e0ng h\u00f3a kh\u00e1c theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt ho\u1eb7c \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt th\u01b0\u1eddng xuy\u00ean b\u1edfi Grab Vi\u1ec7t Nam.<\/p><p>1.2. Gi\u00e1 c\u01b0\u1edbc c\u1ee7a m\u1ed9t s\u1ed1 Gi\u1ea3i Ph\u00e1p GrabExpress th\u00f4ng d\u1ee5ng:<\/p><p><em>Gi\u00e1 c\u01b0\u1edbc c\u00f3 th\u1ec3 linh \u0111\u1ed9ng thay \u0111\u1ed5i khi nhu c\u1ea7u t\u0103ng cao, t\u00f9y theo khu v\u1ef1c v\u00e0 th\u1eddi \u0111i\u1ec3m trong ng\u00e0y.<\/em><\/p><p><em>(a) GrabExpress \u01afu Ti\u00ean<\/em><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Gi\u00e1 kh\u1edfi \u0111i\u1ec3m: 19.636 \u0111\u1ed3ng cho 2km \u0111\u1ea7u<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">M\u1ed7i km ti\u1ebfp theo (t\u1eeb tr\u00ean 2km): 6.873 \u0111\u1ed3ng.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ph\u00ed \u0111\u1ea3m b\u1ea3o h\u00e0ng h\u00f3a (t\u00f9y v\u00e0o hi\u1ec3n th\u1ecb tr\u00ean \u1ee9ng d\u1ee5ng v\u00e0 l\u1ef1a ch\u1ecdn c\u1ee7a ng\u01b0\u1eddi d\u00f9ng):\u00a0<\/span><\/li><\/ul><ul><li style=\"list-style-type: none\"><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">G\u00f3i c\u01a1 b\u1ea3n: \u0111\u00e3 \u0111\u01b0\u1ee3c bao g\u1ed3m trong gi\u00e1 c\u01b0\u1edbc d\u1ecbch v\u1ee5\u00a0<\/span><\/li><li>G\u00f3i ph\u1ed5 th\u00f4ng: 1.000 \u0111\u1ed3ng\/ \u0111\u01a1n h\u00e0ng<\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">G\u00f3i ti\u00eau chu\u1ea9n: 4.000 \u0111\u1ed3ng\/ \u0111\u01a1n h\u00e0ng\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">G\u00f3i n\u00e2ng cao: 10.000 \u0111\u1ed3ng\/ \u0111\u01a1n h\u00e0ng<\/span><\/li><\/ul><\/li><\/ul><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ph\u00ed d\u1ecbch v\u1ee5 c\u1ed9ng th\u00eam: 3.000 \u0111\u1ed3ng\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ph\u1ee5 ph\u00ed \u0111\u00eam: 9.818 \u0111\u1ed3ng\/ chuy\u1ebfn xe khi \u0111\u1eb7t xe trong khung gi\u1edd t\u1eeb 22:00 \u2013 6: 00<\/span><\/li><\/ul><p><em>(b) GrabExpress Si\u00eau T\u1ed1c<\/em><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Gi\u00e1 kh\u1edfi \u0111i\u1ec3m: 13.058 \u0111\u1ed3ng ho\u1eb7c 15.709 \u0111\u1ed3ng ho\u1eb7c 16.691 \u0111\u1ed3ng cho 2km \u0111\u1ea7u ho\u1eb7c 3km \u0111\u1ea7u t\u00f9y t\u1eebng \u0111\u1ecba b\u00e0n (t\u1ec9nh, th\u00e0nh ph\u1ed1) tri\u1ec3n khai d\u1ecbch v\u1ee5.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">M\u1ed7i km ti\u1ebfp theo (t\u1eeb tr\u00ean 2km ho\u1eb7c 3km \u0111\u1ebfn 15km): 4.516 \u0111\u1ed3ng ho\u1eb7c 5.400 \u0111\u1ed3ng t\u00f9y theo t\u1eebng \u0111\u1ecba b\u00e0n (t\u1ec9nh, th\u00e0nh ph\u1ed1) tri\u1ec3n khai d\u1ecbch v\u1ee5<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">M\u1ed7i km ti\u1ebfp theo (t\u1eeb tr\u00ean 15km): 5.400 \u0111\u1ed3ng ho\u1eb7c 4.516 \u0111\u1ed3ng ho\u1eb7c 3.927 \u0111\u1ed3ng t\u00f9y t\u1eebng \u0111\u1ecba b\u00e0n (t\u1ec9nh, th\u00e0nh ph\u1ed1) tri\u1ec3n khai d\u1ecbch v\u1ee5.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ph\u00ed \u0111\u1ea3m b\u1ea3o h\u00e0ng h\u00f3a (t\u00f9y v\u00e0o t\u00f9y v\u00e0o hi\u1ec3n th\u1ecb tr\u00ean \u1ee9ng d\u1ee5ng v\u00e0 l\u1ef1a ch\u1ecdn c\u1ee7a ng\u01b0\u1eddi d\u00f9ng):\u00a0<\/span><\/li><\/ul><ul><li style=\"list-style-type: none\"><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">G\u00f3i c\u01a1 b\u1ea3n: \u0111\u00e3 \u0111\u01b0\u1ee3c bao g\u1ed3m trong gi\u00e1 c\u01b0\u1edbc d\u1ecbch v\u1ee5\u00a0<\/span><\/li><li>G\u00f3i ph\u1ed5 th\u00f4ng: 1.000 \u0111\u1ed3ng\/ \u0111\u01a1n h\u00e0ng<\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">G\u00f3i ti\u00eau chu\u1ea9n: 4.000 \u0111\u1ed3ng\/ \u0111\u01a1n h\u00e0ng\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">G\u00f3i n\u00e2ng cao: 10.000 \u0111\u1ed3ng\/ \u0111\u01a1n h\u00e0ng<\/span><\/li><\/ul><\/li><\/ul><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ph\u00ed d\u1ecbch v\u1ee5 c\u1ed9ng th\u00eam: 3.000 \u0111\u1ed3ng\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ph\u1ee5 ph\u00ed cho m\u1ed7i \u0111i\u1ec3m d\u1eebng ti\u1ebfp theo: 2.945 \u0111\u1ed3ng<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ph\u1ee5 ph\u00ed \u0111\u00eam: 9.818 \u0111\u1ed3ng\/ chuy\u1ebfn xe khi \u0111\u1eb7t xe trong khung gi\u1edd t\u1eeb 22:00 \u2013 6: 00<\/span><\/li><\/ul><p><em>(c) GrabExpress Nhanh<\/em><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Gi\u00e1 kh\u1edfi \u0111i\u1ec3m: 13.711 \u0111\u1ed3ng cho 2km \u0111\u1ea7u<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">M\u1ed7i km ti\u1ebfp theo (t\u1eeb tr\u00ean 2km): 4.742 \u0111\u1ed3ng<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ph\u00ed \u0111\u1ea3m b\u1ea3o h\u00e0ng h\u00f3a (t\u00f9y v\u00e0o t\u00f9y v\u00e0o hi\u1ec3n th\u1ecb tr\u00ean \u1ee9ng d\u1ee5ng v\u00e0 l\u1ef1a ch\u1ecdn c\u1ee7a ng\u01b0\u1eddi d\u00f9ng):\u00a0<\/span><\/li><\/ul><ul><li style=\"list-style-type: none\"><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">G\u00f3i c\u01a1 b\u1ea3n: \u0111\u00e3 \u0111\u01b0\u1ee3c bao g\u1ed3m trong gi\u00e1 c\u01b0\u1edbc d\u1ecbch v\u1ee5\u00a0<\/span><\/li><li>G\u00f3i ph\u1ed5 th\u00f4ng: 1.000 \u0111\u1ed3ng\/ \u0111\u01a1n h\u00e0ng<\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">G\u00f3i ti\u00eau chu\u1ea9n: 4.000 \u0111\u1ed3ng\/ \u0111\u01a1n h\u00e0ng\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">G\u00f3i n\u00e2ng cao: 10.000 \u0111\u1ed3ng\/ \u0111\u01a1n h\u00e0ng<\/span><\/li><\/ul><\/li><\/ul><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ph\u00ed d\u1ecbch v\u1ee5 c\u1ed9ng th\u00eam: 3.000 \u0111\u1ed3ng\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ph\u1ee5 ph\u00ed cho m\u1ed7i \u0111i\u1ec3m d\u1eebng ti\u1ebfp theo: 2.945 \u0111\u1ed3ng<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ph\u1ee5 ph\u00ed \u0111\u00eam: 9.818 \u0111\u1ed3ng\/ chuy\u1ebfn xe khi \u0111\u1eb7t xe trong khung gi\u1edd t\u1eeb 22:00 \u2013 6: 00<\/span><\/li><\/ul><p><em>(d) GrabExpress 4H Si\u00eau R\u1ebb<\/em><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u0110\u1ed3ng gi\u00e1 c\u00e1c chuy\u1ebfn d\u01b0\u1edbi 5km: 19.636 \u0111\u1ed3ng ho\u1eb7c 11.782 \u0111\u1ed3ng, t\u00f9y v\u00e0o h\u00ecnh th\u1ee9c cung c\u1ea5p d\u1ecbch v\u1ee5 do ng\u01b0\u1eddi d\u00f9ng l\u1ef1a ch\u1ecdn (\u0111\u1eb7t giao ngay ho\u1eb7c \u0111\u1eb7t tr\u01b0\u1edbc d\u1ecbch v\u1ee5<\/span><span style=\"font-weight: 400\">)<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u0110\u1ed3ng gi\u00e1 c\u00e1c chuy\u1ebfn t\u1eeb 5km \u0111\u1ebfn d\u01b0\u1edbi 10km: 21.600 \u0111\u1ed3ng ho\u1eb7c 12.960 \u0111\u1ed3ng, t\u00f9y v\u00e0o h\u00ecnh th\u1ee9c cung c\u1ea5p d\u1ecbch v\u1ee5 do ng\u01b0\u1eddi d\u00f9ng l\u1ef1a ch\u1ecdn (\u0111\u1eb7t giao ngay ho\u1eb7c \u0111\u1eb7t tr\u01b0\u1edbc d\u1ecbch v\u1ee5<\/span><span style=\"font-weight: 400\">)<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u0110\u1ed3ng gi\u00e1 c\u00e1c chuy\u1ebfn t\u1eeb 10km \u0111\u1ebfn d\u01b0\u1edbi 15km: 30.436 \u0111\u1ed3ng ho\u1eb7c 18.262 \u0111\u1ed3ng, t\u00f9y v\u00e0o h\u00ecnh th\u1ee9c cung c\u1ea5p d\u1ecbch v\u1ee5 do ng\u01b0\u1eddi d\u00f9ng l\u1ef1a ch\u1ecdn (\u0111\u1eb7t giao ngay ho\u1eb7c \u0111\u1eb7t tr\u01b0\u1edbc d\u1ecbch v\u1ee5<\/span><span style=\"font-weight: 400\">)<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u0110\u1ed3ng gi\u00e1 c\u00e1c chuy\u1ebfn t\u1eeb 15km \u0111\u1ebfn d\u01b0\u1edbi 20km: 36.327 \u0111\u1ed3ng ho\u1eb7c 21.796 \u0111\u1ed3ng, t\u00f9y v\u00e0o h\u00ecnh th\u1ee9c cung c\u1ea5p d\u1ecbch v\u1ee5 do ng\u01b0\u1eddi d\u00f9ng l\u1ef1a ch\u1ecdn (\u0111\u1eb7t giao ngay ho\u1eb7c \u0111\u1eb7t tr\u01b0\u1edbc d\u1ecbch v\u1ee5<\/span><span style=\"font-weight: 400\">)<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">M\u1ed7i km ti\u1ebfp theo (t\u1eeb 20km \u0111\u1ebfn d\u01b0\u1edbi 30km): 3.927 \u0111\u1ed3ng ho\u1eb7c th\u1ea5p h\u01a1n 40% so v\u1edbi gi\u00e1 n\u00e0y, t\u00f9y v\u00e0o h\u00ecnh th\u1ee9c cung c\u1ea5p d\u1ecbch v\u1ee5 do ng\u01b0\u1eddi d\u00f9ng l\u1ef1a ch\u1ecdn (\u0111\u1eb7t giao ngay ho\u1eb7c \u0111\u1eb7t tr\u01b0\u1edbc d\u1ecbch v\u1ee5<\/span><span style=\"font-weight: 400\">)<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ph\u00ed \u0111\u1ea3m b\u1ea3o h\u00e0ng h\u00f3a (t\u00f9y v\u00e0o t\u00f9y v\u00e0o hi\u1ec3n th\u1ecb tr\u00ean \u1ee9ng d\u1ee5ng\u00a0 v\u00e0 l\u1ef1a ch\u1ecdn c\u1ee7a ng\u01b0\u1eddi d\u00f9ng):\u00a0<\/span><\/li><\/ul><ul><li style=\"list-style-type: none\"><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">G\u00f3i c\u01a1 b\u1ea3n: \u0111\u00e3 \u0111\u01b0\u1ee3c bao g\u1ed3m trong gi\u00e1 c\u01b0\u1edbc d\u1ecbch v\u1ee5\u00a0<\/span><\/li><li>G\u00f3i ph\u1ed5 th\u00f4ng: 1.000 \u0111\u1ed3ng\/ \u0111\u01a1n h\u00e0ng<\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">G\u00f3i ti\u00eau chu\u1ea9n: 4.000 \u0111\u1ed3ng\/ \u0111\u01a1n h\u00e0ng\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">G\u00f3i n\u00e2ng cao: 10.000 \u0111\u1ed3ng\/ \u0111\u01a1n h\u00e0ng<\/span><\/li><\/ul><\/li><\/ul><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ph\u00ed d\u1ecbch v\u1ee5 c\u1ed9ng th\u00eam: 3.000 \u0111\u1ed3ng<\/span><\/li><\/ul><p>1.3. B\u1ea1n cam \u0111oan v\u00e0 b\u1ea3o \u0111\u1ea3m r\u1eb1ng b\u1ea1n l\u00e0 ch\u1ee7 s\u1edf h\u1eefu ho\u1eb7c \u0111\u1ea1i di\u1ec7n \u0111\u01b0\u1ee3c \u1ee7y quy\u1ec1n c\u1ee7a ch\u1ee7 s\u1edf h\u1eefu \u0111\u1ed1i v\u1edbi h\u00e0ng ho\u00e1 b\u01b0u g\u1eedi v\u00e0 b\u1ea1n ch\u1ea5p nh\u1eadn c\u00e1c \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng n\u00e0y ho\u1eb7c \u0111\u01b0\u1ee3c \u1ee7y quy\u1ec1n \u0111\u1ec3 ch\u1ea5p nh\u1eadn \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng v\u1edbi t\u01b0 c\u00e1ch l\u00e0 ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n thay m\u1eb7t cho ch\u1ee7 s\u1edf h\u1eefu.<\/p><p>1.4. B\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m \u0111\u1ea3m b\u1ea3o c\u00e1c chi ti\u1ebft giao h\u00e0ng (v\u00ed d\u1ee5: t\u00ean ng\u01b0\u1eddi nh\u1eadn, chi ti\u1ebft li\u00ean h\u1ec7 v\u00e0 \u0111\u1ecba ch\u1ec9 giao h\u00e0ng) do b\u1ea1n nh\u1eadp tr\u00ean \u1ee8ng D\u1ee5ng l\u00e0 ch\u00ednh x\u00e1c v\u00e0 \u0111\u1ea7y \u0111\u1ee7. Grab Vi\u1ec7t Nam kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m trong tr\u01b0\u1eddng h\u1ee3p giao h\u00e0ng tr\u1ec5 ho\u1eb7c kh\u00f4ng giao h\u00e0ng \u0111\u01b0\u1ee3c v\u00ec l\u00fd do chi ti\u1ebft giao h\u00e0ng b\u1ea1n nh\u1eadp tr\u00ean \u1ee8ng D\u1ee5ng b\u1ecb sai.<\/p><p>1.5. B\u1ea1n cam \u0111oan v\u00e0 b\u1ea3o \u0111\u1ea3m b\u1ea1n \u0111\u01b0\u1ee3c ng\u01b0\u1eddi nh\u1eadn h\u00e0ng \u1ee7y quy\u1ec1n h\u1ee3p l\u1ec7 \u0111\u1ec3 cung c\u1ea5p c\u00e1c th\u00f4ng tin chi ti\u1ebft c\u1ee7a ng\u01b0\u1eddi nh\u1eadn (v\u00ed d\u1ee5: t\u00ean, chi ti\u1ebft li\u00ean h\u1ec7 v\u00e0 \u0111\u1ecba ch\u1ec9 giao h\u00e0ng) cho Grab Vi\u1ec7t Nam v\u00e0 Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba (b\u1eb1ng c\u00e1ch nh\u1eadp th\u00f4ng tin tr\u00ean \u1ee8ng D\u1ee5ng ho\u1eb7c c\u00e1ch kh\u00e1c).<\/p><p>1.6. B\u1ea1n cam \u0111oan v\u00e0 b\u1ea3o \u0111\u1ea3m ph\u1ea7n m\u00f4 t\u1ea3 v\u00e0 chi ti\u1ebft c\u1ee7a h\u00e0ng ho\u00e1 b\u01b0u g\u1eedi m\u00e0 b\u1ea1n cung c\u1ea5p l\u00e0 ch\u00ednh x\u00e1c v\u00e0 \u0111\u1ea7y \u0111\u1ee7. Tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u giao h\u00e0ng, b\u1ea1n ph\u1ea3i th\u00f4ng b\u00e1o cho Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba v\u1ec1 b\u1ea5t k\u1ef3 bi\u1ec7n ph\u00e1p ph\u00f2ng ng\u1eeba c\u1ee5 th\u1ec3 n\u00e0o c\u1ea7n \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng \u0111\u1ec3 x\u1eed l\u00fd h\u00e0ng ho\u00e1 b\u01b0u g\u1eedi theo \u0111\u00fang b\u1ea3n ch\u1ea5t c\u1ee7a n\u00f3.<\/p><p>1.7. H\u00e0ng h\u00f3a b\u01b0u g\u1eedi s\u1ebd \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn \u0111\u1ecba ch\u1ec9 theo y\u00eau c\u1ea7u c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng t\u1ed1i \u0111a 2 (hai) l\u1ea7n. \u0110\u1ed1i v\u1edbi h\u00e0ng h\u00f3a b\u1ecb h\u1ee7y, kh\u00f4ng nh\u1eadn ho\u1eb7c kh\u00f4ng th\u1ec3 li\u00ean h\u1ec7 v\u1edbi ng\u01b0\u1eddi nh\u1eadn, Grab Vi\u1ec7t Nam s\u1ebd th\u00f4ng b\u00e1o cho b\u1ea1n v\u00e0 b\u1ea1n ph\u1ea3i tr\u1ea3 th\u00eam 100% c\u01b0\u1edbc ph\u00ed ban \u0111\u1ea7u \u0111\u1ec3 nh\u1eadn l\u1ea1i h\u00e0ng ho\u00e1 b\u01b0u g\u1eedi. \u0110\u1ed1i v\u1edbi h\u00e0ng h\u00f3a b\u01b0u g\u1eedi m\u00e0 ng\u01b0\u1eddi nh\u1eadn t\u1eeb ch\u1ed1i nh\u1eadn v\u00e0 ng\u01b0\u1eddi g\u1eedi c\u0169ng t\u1eeb ch\u1ed1i nh\u1eadn l\u1ea1i ho\u1eb7c kh\u00f4ng th\u1ec3 tr\u1ea3 l\u1ea1i cho ng\u01b0\u1eddi g\u1eedi, b\u01b0u g\u1eedi b\u1ecb t\u1eeb ch\u1ed1i s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd theo quy \u0111\u1ecbnh c\u1ee7a Th\u00f4ng t\u01b0 li\u00ean t\u1ecbch s\u1ed1 18\/2015\/TTLT-BTTTT-BTC ng\u00e0y 17 th\u00e1ng 7 n\u0103m 2015 c\u1ee7a B\u1ed9 Th\u00f4ng tin v\u00e0 Truy\u1ec1n th\u00f4ng v\u00e0 B\u1ed9 T\u00e0i ch\u00ednh v\u1ec1 h\u01b0\u1edbng d\u1eabn x\u1eed l\u00fd b\u01b0u g\u1eedi kh\u00f4ng c\u00f3 ng\u01b0\u1eddi nh\u1eadn.<\/p><p>1.8. <span style=\"font-weight: 400\">Khi nghi ng\u1edd h\u00e0ng h\u00f3a, b\u01b0u g\u1eedi c\u00f3 th\u1ec3 <\/span><span style=\"font-weight: 400\">ch\u1ee9a ho\u1eb7c t\u1ea1o th\u00e0nh c\u00e1c m\u1eb7t h\u00e0ng thu\u1ed9c danh m\u1ee5c b\u1ecb c\u1ea5m v\u1eadn chuy\u1ec3n theo ch\u00ednh s\u00e1ch c\u1ee7a C\u00f4ng ty v\u00e0\/ho\u1eb7c quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt li\u00ean quan, <\/span><span style=\"font-weight: 400\">C\u00f4ng ty <\/span><span style=\"font-weight: 400\">v\u00e0\/ho\u1eb7c \u0111\u1ed1i t\u00e1c t\u00e0i x\u1ebf c\u00f3 quy\u1ec1n \u0111\u1ec1 ngh\u1ecb ng\u01b0\u1eddi g\u1eedi m\u1edf v\u00e0 ki\u1ec3m tra h\u00e0ng ho\u00e1, b\u01b0u g\u1eedi tr\u01b0\u1edbc khi ch\u1ea5p nh\u1eadn h\u00e0ng h\u00f3a, b\u01b0u g\u1eedi.\u00a0<\/span><\/p><p>1.9. B\u1ea1n cam \u0111oan v\u00e0 b\u1ea3o \u0111\u1ea3m r\u1eb1ng h\u00e0ng ho\u00e1 b\u01b0u g\u1eedi \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u00f3ng g\u00f3i b\u1edfi ch\u00ednh b\u1ea1n, \u0111\u01b0\u1ee3c chu\u1ea9n b\u1ecb \u0111\u00fang quy c\u00e1ch v\u00e0 \u0111\u1ea7y \u0111\u1ee7, \u0111\u01b0\u1ee3c \u0111\u00f3ng g\u00f3i, x\u1ebfp g\u1ecdn, d\u00e1n nh\u00e3n v\u00e0 \u0111\u00e1nh d\u1ea5u theo c\u00e1ch ph\u00f9 h\u1ee3p v\u1edbi m\u1ecdi ho\u1ea1t \u0111\u1ed9ng ho\u1eb7c giao d\u1ecbch c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn vi\u1ec7c giao h\u00e0ng v\u00e0 c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a h\u00e0ng ho\u00e1 \u0111\u00f3.<\/p><p>1.10. B\u1ea1n ph\u1ea3i cung c\u1ea5p h\u01b0\u1edbng d\u1eabn \u0111\u1ea7y \u0111\u1ee7 v\u00e0 kh\u1ea3 thi cho Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba. N\u1ebfu h\u01b0\u1edbng d\u1eabn c\u1ee7a b\u1ea1n kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7 v\u00e0 kh\u1ea3 thi, Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba c\u00f3 th\u1ec3 t\u1eeb ch\u1ed1i giao h\u00e0ng.<\/p><p>1.11. B\u1ea1n ho\u00e0n to\u00e0n ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi vi\u1ec7c tr\u00ec ho\u00e3n nh\u1eadn h\u00e0ng ho\u1eb7c c\u00e1c m\u1ea5t m\u00e1t, h\u01b0 h\u1ecfng, nhi\u1ec5m b\u1ea9n, \u00f4 nhi\u1ec5m ho\u1eb7c b\u1ecb t\u1ecbch thu tr\u01b0\u1edbc, trong ho\u1eb7c sau khi v\u1eadn chuy\u1ec3n h\u00e0ng h\u00f3a (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n trong container) ho\u1eb7c cho b\u1ea5t k\u1ef3 c\u00e1 nh\u00e2n ho\u1eb7c t\u1ed5 ch\u1ee9c n\u00e0o \u0111\u01b0\u1ee3c \u0111\u1ec1 c\u1eadp \u1edf \u0111\u00e2y b\u1ecb \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp ho\u1eb7c gi\u00e1n ti\u1ebfp b\u1edfi b\u1ea1n ho\u1eb7c b\u1ea5t k\u1ef3 c\u00e1 nh\u00e2n, t\u1ed5 ch\u1ee9c ho\u1eb7c nh\u00e2n vi\u00ean, \u0111\u1ea1i di\u1ec7n ho\u1eb7c nh\u00e0 th\u1ea7u n\u00e0o \u0111\u01b0\u1ee3c thay m\u1eb7t ho\u1eb7c \u0111\u1ea1i di\u1ec7n cho m\u1ed9t trong nh\u1eefng c\u00e1 nh\u00e2n v\u00e0 t\u1ed5 ch\u1ee9c n\u00e0y.<\/p><p>1.12. \u0110\u1ed1i v\u1edbi d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n c\u00f3 nhi\u1ec1u \u0111i\u1ec3m \u0111\u1ebfn, b\u1ea1n ph\u1ea3i tr\u1ea3 ph\u00ed chuy\u1ec3n ho\u00e0n g\u00f3i h\u00e0ng ho\u00e1 b\u01b0u g\u1eedi v\u1ec1 l\u1ea1i cho ng\u01b0\u1eddi g\u1eedi khi giao h\u00e0ng kh\u00f4ng th\u00e0nh c\u00f4ng l\u00e0 25.000 \u0111\u1ed3ng\/ \u0111\u1ecba \u0111i\u1ec3m tr\u1ea3 b\u01b0u g\u1eedi\/ \u0111\u01a1n h\u00e0ng.<\/p><p>1.13. B\u1ea1n x\u00e1c nh\u1eadn r\u1eb1ng trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n th\u00f4ng th\u01b0\u1eddng, Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba c\u00f3 th\u1ec3 ph\u1ea3i ti\u1ebft l\u1ed9 c\u00e1c d\u1eef li\u1ec7u v\u1ec1 ng\u01b0\u1eddi nh\u1eadn khi c\u00f3 y\u00eau c\u1ea7u. Tr\u01b0\u1eddng h\u1ee3p m\u00e0 b\u1ea1n kh\u00f4ng mu\u1ed1n nh\u01b0 th\u1ebf, b\u1ea1n c\u00f3 th\u1ec3 th\u00f4ng b\u00e1o cho Nh\u00e0 Cung C\u1ea5p b\u00ean Th\u1ee9 Ba th\u00f4ng qua \u1ee8ng D\u1ee5ng ngay t\u1ea1i th\u1eddi \u0111i\u1ec3m b\u1ea1n x\u00e1c l\u1eadp \u0111\u01a1n \u0111\u1eb7t giao h\u00e0ng c\u1ee7a m\u00ecnh. B\u1ea1n x\u00e1c nh\u1eadn v\u00e0 hi\u1ec3u r\u1eb1ng b\u1ea1n ch\u1ecbu tr\u00e1ch nhi\u1ec7m ch\u00ednh trong vi\u1ec7c thanh to\u00e1n \u0111\u1ea7y \u0111\u1ee7 chi ph\u00ed giao h\u00e0ng trong tr\u01b0\u1eddng h\u1ee3p ng\u01b0\u1eddi nh\u1eadn t\u1eeb ch\u1ed1i nh\u1eadn s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c giao v\u00ec l\u00fd do b\u1ea1n y\u00eau c\u1ea7u \u1ea9n danh th\u00f4ng tin c\u1ee7a m\u00ecnh.<\/p><p>1.14. Theo nguy\u00ean t\u1eafc chung, b\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c quy\u1ec1n h\u1ee7y \u0111\u01a1n h\u00e0ng sau khi b\u1ea1n \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn t\u01b0\u01a1ng \u1ee9ng. N\u1ebfu b\u1ea1n h\u1ee7y \u0111\u01a1n h\u00e0ng sau khi \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn, b\u1ea1n v\u1eabn ph\u1ea3i thanh to\u00e1n \u0111\u1ea7y \u0111\u1ee7 c\u01b0\u1edbc ph\u00ed giao h\u00e0ng. B\u1ea1n c\u00f3 ngh\u0129a v\u1ee5 thanh to\u00e1n \u0111\u1ea7y \u0111\u1ee7 c\u01b0\u1edbc ph\u00ed giao h\u00e0ng trong tr\u01b0\u1eddng h\u1ee3p ng\u01b0\u1eddi nh\u1eadn m\u00e0 b\u1ea1n ch\u1ec9 \u0111\u1ecbnh trong \u0110\u01a1n h\u00e0ng kh\u00f4ng xu\u1ea5t hi\u1ec7n ho\u1eb7c kh\u00f4ng th\u1ec3 li\u00ean l\u1ea1c \u0111\u01b0\u1ee3c sau 5 ph\u00fat k\u1ec3 t\u1eeb khi Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba \u0111\u1ebfn \u0111\u1ecba \u0111i\u1ec3m giao h\u00e0ng \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh. Grab Vi\u1ec7t Nam v\u00e0 Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba c\u00f3 quy\u1ec1n kh\u00f4ng ti\u1ebfp t\u1ee5c y\u00eau c\u1ea7u giao h\u00e0ng c\u1ee7a b\u1ea1n trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p><p>(a) khi \u0111\u1ecba \u0111i\u1ec3m giao h\u00e0ng \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u n\u1eb1m ngo\u00e0i khu v\u1ef1c giao h\u00e0ng \u0111\u01b0\u1ee3c cung c\u1ea5p tr\u00ean \u1ee8ng D\u1ee5ng;<\/p><p>(b) kh\u00f4ng th\u1ec3 li\u00ean l\u1ea1c v\u1edbi b\u1ea1n qua \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n kh\u00e1c t\u1ea1i th\u1eddi \u0111i\u1ec3m x\u00e1c nh\u1eadn \u0111\u1eb7t h\u00e0ng;<\/p><p>(c) kh\u00f4ng giao \u0111\u01b0\u1ee3c \u0111\u01a1n \u0111\u1eb7t h\u00e0ng do thi\u1ebfu th\u00f4ng tin, h\u01b0\u1edbng d\u1eabn ho\u1eb7c \u1ee7y quy\u1ec1n t\u1eeb b\u1ea1n t\u1ea1i th\u1eddi \u0111i\u1ec3m giao h\u00e0ng; ho\u1eb7c<\/p><p>(d) ng\u01b0\u1eddi nh\u1eadn m\u00e0 b\u1ea1n ch\u1ec9 \u0111\u1ecbnh trong \u1ee8ng D\u1ee5ng kh\u00f4ng xu\u1ea5t hi\u1ec7n ho\u1eb7c kh\u00f4ng th\u1ec3 li\u00ean l\u1ea1c \u0111\u01b0\u1ee3c sau 5 ph\u00fat k\u1ec3 t\u1eeb khi Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba \u0111\u1ebfn \u0111\u1ecba \u0111i\u1ec3m giao h\u00e0ng \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh.<\/p><p>1.15. Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i giao h\u00e0ng n\u1ebfu h\u00e0ng ho\u00e1 b\u01b0u g\u1eedi trong danh m\u1ee5c lo\u1ea1i tr\u1eeb \u0111\u01b0\u1ee3c li\u1ec7t k\u00ea \u1edf tr\u00ean.<\/p><p>1.16. Trong tr\u01b0\u1eddng h\u1ee3p Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba l\u00e0m h\u01b0 h\u1ecfng\/ m\u1ea5t h\u00e0ng ho\u00e1 b\u01b0u g\u1eedi, s\u1ed1 ti\u1ec1n b\u1ed3i th\u01b0\u1eddng s\u1ebd \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh v\u00e0 xem x\u00e9t tr\u00ean c\u01a1 s\u1edf gi\u00e1 tr\u1ecb th\u1ef1c t\u1ebf c\u1ee7a h\u00e0ng ho\u00e1 b\u01b0u g\u1eedi t\u1ea1i th\u1eddi \u0111i\u1ec3m x\u1ea3y ra t\u1ed5n th\u1ea5t nh\u01b0ng kh\u00f4ng v\u01b0\u1ee3t qu\u00e1 m\u1ee9c b\u1ed3i th\u01b0\u1eddng t\u1ed1i \u0111a c\u1ee7a m\u1ed7i g\u00f3i \u0111\u1ea3m b\u1ea3o h\u00e0ng h\u00f3a m\u00e0 b\u1ea1n \u0111\u00e3 ch\u1ecdn, c\u1ee5 th\u1ec3 nh\u01b0 sau:<\/p><ul><li>G\u00f3i c\u01a1 b\u1ea3n g\u1ed3m: (i) G\u00f3i c\u01a1 b\u1ea3n v\u1edbi m\u1ee9c b\u1ed3i th\u01b0\u1eddng t\u1ed1i \u0111a l\u00ean \u0111\u1ebfn 1.000.000 VN\u0110; ho\u1eb7c (ii) G\u00f3i c\u01a1 b\u1ea3n v\u1edbi m\u1ee9c b\u1ed3i th\u01b0\u1eddng t\u1ed1i \u0111a l\u00ean \u0111\u1ebfn 3.000.000 VN\u0110, <span style=\"font-weight: 400\">t\u00f9y v\u00e0o n\u1ed9i dung \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb cho t\u1eebng (nh\u00f3m) ng\u01b0\u1eddi d\u00f9ng v\u00e0 do ng\u01b0\u1eddi d\u00f9ng l\u1ef1a ch\u1ecdn.<\/span><\/li><li>G\u00f3i ti\u00eau chu\u1ea9n: M\u1ee9c b\u1ed3i th\u01b0\u1eddng t\u1ed1i \u0111a l\u00ean \u0111\u1ebfn 15.000.000 VN\u0110<\/li><li>G\u00f3i n\u00e2ng cao: M\u1ee9c b\u1ed3i th\u01b0\u1eddng t\u1ed1i \u0111a l\u00ean \u0111\u1ebfn 30.000.000 VN\u0110<\/li><\/ul><p>1.17. \u0110\u1ed1i v\u1edbi b\u01b0u g\u1eedi kh\u00f4ng x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb: S\u1ed1 ti\u1ec1n\u00a0b\u1ed3i th\u01b0\u1eddng b\u1eb1ng 4 l\u1ea7n c\u01b0\u1edbc c\u1ee7a d\u1ecbch v\u1ee5 \u0111\u00e3 s\u1eed d\u1ee5ng theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt b\u01b0u ch\u00ednh.\u00a0<\/p><p>1.18. B\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh c\u1ee7a \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng n\u00e0y v\u00e0 ch\u1ecbu tr\u00e1ch nhi\u1ec7m cung c\u1ea5p c\u00e1c th\u00f4ng tin, h\u1ed3 s\u01a1 v\u00e0 t\u00e0i li\u1ec7u c\u1ea7n thi\u1ebft trong tr\u01b0\u1eddng h\u1ee3p h\u00e0ng h\u00f3a b\u1ecb h\u01b0 h\u1ecfng\/ m\u1ea5t \u0111\u1ec3 Grab th\u1ef1c hi\u1ec7n c\u00e1c th\u1ee7 t\u1ee5c \u0111\u1ec1n b\u00f9. Kho\u1ea3n \u0111\u1ec1n b\u00f9 s\u1ebd \u0111\u01b0\u1ee3c thanh to\u00e1n trong v\u00f2ng 15 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb khi Grab nh\u1eadn \u0111\u01b0\u1ee3c t\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng tin, h\u1ed3 s\u01a1 v\u00e0 t\u00e0i li\u1ec7u h\u1ee3p l\u1ec7.<\/p><p>1.19. N\u1ebfu n\u1ed9i dung v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng h\u00e0ng h\u00f3a b\u1ecb \u1ea3nh h\u01b0\u1edfng theo th\u1eddi gian b\u1edfi c\u00e1c y\u1ebfu t\u1ed1 sau, Grab Vi\u1ec7t Nam s\u1ebd \u0111\u01b0\u1ee3c mi\u1ec5n tr\u00e1ch nhi\u1ec7m b\u1ed3i th\u01b0\u1eddng:<\/p><p>(a) Th\u1eddi gian giao h\u00e0ng b\u1ecb tr\u00ec ho\u00e3n ho\u1eb7c b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi c\u00e1c s\u1ef1 ki\u1ec7n v\u01b0\u1ee3t qu\u00e1 t\u1ea7m ki\u1ec3m so\u00e1t v\u00e0 kh\u00f4ng li\u00ean quan \u0111\u1ebfn l\u1ed7i ho\u1eb7c s\u1ef1 b\u1ea5t c\u1ea9n c\u1ee7a Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba v\u00e0 kh\u00f4ng th\u1ec3 th\u1ea5y tr\u01b0\u1edbc, kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi v\u00e0 kh\u00f4ng th\u1ec3 kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c m\u1eb7c d\u00f9 t\u1ea5t c\u1ea3 c\u00e1c bi\u1ec7n ph\u00e1p c\u1ea7n thi\u1ebft v\u00e0 trong kh\u1ea3 n\u0103ng cho ph\u00e9p \u0111\u00e3 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng v\u00e0 l\u00e0m cho Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n vi\u1ec7c giao h\u00e0ng (&#8220;<strong>B\u1ea5t Kh\u1ea3 Kh\u00e1ng<\/strong>&#8220;). C\u00e1c B\u1ea5t Kh\u1ea3 Kh\u00e1ng bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf c\u00e1c s\u1ef1 ki\u1ec7n thi\u00ean tai, b\u1ea5t \u1ed5n d\u00e2n s\u1ef1 ho\u1eb7c b\u1ea1o l\u1ef1c, chi\u1ebfn tranh ho\u1eb7c xung \u0111\u1ed9t v\u0169 trang, kh\u1ea9n c\u1ea5p \u1edf c\u1ea5p qu\u1ed1c gia ho\u1eb7c \u0111\u1ecba ph\u01b0\u01a1ng, h\u00e0nh \u0111\u1ed9ng c\u1ee7a ch\u00ednh ph\u1ee7 ho\u1eb7c h\u00e0nh \u0111\u1ed9ng phi ch\u00ednh ph\u1ee7, c\u00e1c lo\u1ea1i xung \u0111\u1ed9t lao \u0111\u1ed9ng (kh\u00f4ng li\u00ean quan \u0111\u1ebfn nh\u00e2n vi\u00ean c\u1ee7a b\u00ean b\u1ecb \u1ea3nh h\u01b0\u1edfng), h\u1ecfa ho\u1ea1n, l\u0169 l\u1ee5t, s\u00e9t \u0111\u00e1nh, v\u1ee5 n\u1ed5, s\u1ee5t l\u00fan, kh\u00ed h\u1eadu kh\u1eafc nghi\u1ec7t v\u00e0 c\u00e1c v\u1ee5 ki\u1ec7n ho\u1eb7c r\u00e0o c\u1ea3n c\u1ee7a c\u00e1c c\u00e1 nh\u00e2n ho\u1eb7c t\u1ed5 ch\u1ee9c n\u1eb1m ngo\u00e0i s\u1ef1 ki\u1ec3m so\u00e1t h\u1ee3p l\u00fd c\u1ee7a b\u00ean \u0111\u00f3; v\u00e0 &#8220;B\u1ea5t Kh\u1ea3 Kh\u00e1ng&#8221; khi \u00e1p d\u1ee5ng cho Grab s\u1ebd bao g\u1ed3m kh\u1ee7ng ho\u1ea3ng \u0111\u01b0\u1eddng truy\u1ec1n internet v\u00e0 m\u1ecdi s\u1ef1 c\u1ed1 k\u1ef9 thu\u1eadt ngo\u00e0i t\u1ea7m ki\u1ec3m so\u00e1t c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn h\u1ec7 th\u1ed1ng k\u1ef9 thu\u1eadt \u0111\u1ec3 h\u1ed7 tr\u1ee3 ho\u1ea1t \u0111\u1ed9ng b\u00ecnh th\u01b0\u1eddng c\u1ee7a \u1ee8ng D\u1ee5ng.<\/p><p>(b) H\u00e0ng h\u00f3a b\u1ecb h\u01b0 h\u1ecfng, hao m\u00f2n do \u0111\u1eb7c t\u00ednh t\u1ef1 nhi\u00ean c\u1ee7a ch\u00fang.<\/p><p>(c) Ng\u01b0\u1eddi D\u00f9ng cung c\u1ea5p th\u00f4ng tin kh\u00f4ng ch\u00ednh x\u00e1c l\u00e0m \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn th\u1eddi gian giao h\u00e0ng.<\/p><p>(d) H\u00e0ng ho\u00e1 b\u1ecb t\u1ecbch thu b\u1edfi c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n v\u00ec vi ph\u1ea1m c\u00e1c quy \u0111\u1ecbnh c\u1ea5m c\u1ee7a lu\u1eadt.<\/p><p>1.20. B\u1ea1n \u0111\u1ed3ng \u00fd ch\u1ecbu ho\u00e0n to\u00e0n tr\u00e1ch nhi\u1ec7m v\u00e0 ngh\u0129a v\u1ee5 ph\u00e1p l\u00fd \u0111\u1ed1i v\u1edbi m\u1ecdi m\u1ea5t m\u00e1t ho\u1eb7c thi\u1ec7t h\u1ea1i m\u00e0 b\u1ea3n th\u00e2n b\u1ea1n, Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba, Grab ho\u1eb7c b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o ph\u1ea3i ch\u1ecbu do b\u1ea1n vi ph\u1ea1m \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng.<\/p><p>1.21. Th\u1eddi h\u1ea1n \u0111\u1ec3 Grab ti\u1ebfp nh\u1eadn khi\u1ebfu n\u1ea1i c\u1ee7a b\u1ea1n v\u1ec1 vi\u1ec7c m\u1ea5t b\u01b0u g\u1eedi v\u00e0 chuy\u1ec3n ph\u00e1t b\u01b0u g\u1eedi ch\u1eadm l\u00e0:<\/p><p>(a) \u0110\u1ed1i v\u1edbi b\u01b0u g\u1eedi chuy\u1ec3n ph\u00e1t n\u1ed9i t\u1ec9nh: s\u00e1u (06) th\u00e1ng k\u1ec3 t\u1eeb ng\u00e0y k\u1ebft th\u00fac th\u1eddi gian to\u00e0n tr\u00ecnh (24 gi\u1edd k\u1ec3 t\u1eeb khi b\u01b0u g\u1eedi \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn)<\/p><p>(b) \u0110\u1ed1i v\u1edbi b\u01b0u g\u1eedi chuy\u1ec3n ph\u00e1t li\u00ean t\u1ec9nh: s\u00e1u (06) th\u00e1ng k\u1ec3 t\u1eeb ng\u00e0y k\u1ebft th\u00fac th\u1eddi gian to\u00e0n tr\u00ecnh (theo th\u1eddi gian to\u00e0n tr\u00ecnh tho\u1ea3 thu\u1eadn v\u1edbi Ng\u01b0\u1eddi D\u00f9ng \u0111\u1ed1i v\u1edbi t\u1eebng b\u01b0u g\u1eedi)<\/p><p>(c) \u0110\u1ed1i v\u1edbi khi\u1ebfu n\u1ea1i v\u1ec1 vi\u1ec7c b\u01b0u g\u1eedi b\u1ecb suy suy\u1ec3n, h\u01b0 h\u1ecfng, v\u1ec1 gi\u00e1 c\u01b0\u1edbc v\u00e0 c\u00e1c n\u1ed9i dung kh\u00e1c c\u00f3 li\u00ean quan \u0111\u1ebfn b\u01b0u g\u1eedi, th\u1eddi h\u1ea1n ti\u1ebfp nh\u1eadn khi\u1ebfu n\u1ea1i l\u00e0 m\u1ed9t (01) th\u00e1ng k\u1ec3 t\u1eeb ng\u00e0y b\u01b0u g\u1eedi \u0111\u01b0\u1ee3c ph\u00e1t cho ng\u01b0\u1eddi nh\u1eadn<\/p><p>1.22. T\u1ea5t c\u1ea3 c\u00e1c khi\u1ebfu n\u1ea1i s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd theo quy tr\u00ecnh sau:<\/p><p><strong>(a) B\u01b0\u1edbc <\/strong><strong>1<\/strong>: Ph\u1ea3n h\u1ed3i v\u1edbi Grab b\u1eb1ng c\u00e1ch g\u1ecdi \u0111i\u1ec7n tho\u1ea1i cho t\u1ed5ng \u0111\u00e0i qua t\u00ednh n\u0103ng \u201cG\u1ecdi \u0111\u1ebfn Grab\u201d tr\u00ean \u1ee8ng D\u1ee5ng ho\u1eb7c g\u1eedi ph\u1ea3n h\u1ed3i qua M\u1ee5c Tr\u1ee3 Gi\u00fap, g\u1eedi ph\u1ea3n h\u1ed3i \u0111\u1ebfn trang help.grab.com, ho\u1eb7c trang m\u1ea1ng x\u00e3 h\u1ed9i facebook ch\u00ednh th\u1ee9c c\u1ee7a Grab, ho\u1eb7c t\u1eeb \u1ee8ng D\u1ee5ng ngay sau m\u1ed7i chuy\u1ebfn xe v\u00e0\/ ho\u1eb7c c\u00e1c h\u00ecnh th\u1ee9c kh\u00e1c kh\u00f4ng tr\u00e1i ph\u00e1p lu\u1eadt.<\/p><p><strong>(b) B\u01b0\u1edbc 2<\/strong>: Trong v\u00f2ng hai (02) ng\u00e0y l\u00e0m vi\u1ec7c, k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn \u0111\u01b0\u1ee3c khi\u1ebfu n\u1ea1i, Grab s\u1ebd ki\u1ec3m tra v\u00e0 x\u00e1c minh th\u00f4ng tin khi\u1ebfu n\u1ea1i t\u1eeb kh\u00e1ch h\u00e0ng v\u00e0 Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba v\u00e0 c\u00e1c b\u00ean li\u00ean quan kh\u00e1c. Trong v\u00f2ng b\u1ea3y (7) ng\u00e0y l\u00e0m vi\u1ec7c sau khi nh\u1eadn \u0111\u01b0\u1ee3c khi\u1ebfu n\u1ea1i, B\u1ed9 ph\u1eadn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a Grab Vi\u1ec7t Nam s\u1ebd ch\u1ee7 \u0111\u1ed9ng li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 cung c\u1ea5p gi\u1ea3i ph\u00e1p x\u1eed l\u00fd khi\u1ebfu n\u1ea1i ph\u00f9 h\u1ee3p v\u1edbi cam k\u1ebft tr\u00e1ch nhi\u1ec7m v\u00e0 gi\u1edbi h\u1ea1n tr\u00e1ch nhi\u1ec7m m\u00e0 Grab Vi\u1ec7t Nam \u0111\u00e3 c\u00f4ng b\u1ed1.<\/p><p><strong>(c) B\u01b0\u1edbc 3:<\/strong> Trong tr\u01b0\u1eddng h\u1ee3p ng\u01b0\u1eddi khi\u1ebfu n\u1ea1i kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi c\u00e1c bi\u1ec7n ph\u00e1p gi\u1ea3i quy\u1ebft v\u00e0 x\u1eed l\u00fd c\u1ee7a Grab Vi\u1ec7t Nam, c\u00e1c b\u00ean s\u1ebd \u0111\u00e0m ph\u00e1n v\u00e0 h\u00f2a gi\u1ea3i \u0111\u1ec3 th\u1ed1ng nh\u1ea5t c\u00e1c bi\u1ec7n ph\u00e1p gi\u1ea3i quy\u1ebft, x\u1eed l\u00fd khi\u1ebfu n\u1ea1i v\u00e0 b\u1ed3i th\u01b0\u1eddng. Tr\u01b0\u1eddng h\u1ee3p th\u01b0\u01a1ng l\u01b0\u1ee3ng v\u00e0 h\u00f2a gi\u1ea3i kh\u00f4ng c\u00f3 k\u1ebft qu\u1ea3, m\u1ed7i b\u00ean c\u00f3 th\u1ec3 t\u1ef1 m\u00ecnh \u0111\u01b0a tranh ch\u1ea5p ra gi\u1ea3i quy\u1ebft t\u1ea1i T\u00f2a \u00e1n c\u1ea5p c\u00f3 th\u1ea9m quy\u1ec1n.<\/p><p><strong>2. J&amp;T on Grab<\/strong>: B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 giao h\u00e0ng \u201cJ&amp;T on Grab\u201d tr\u00ean \u1ee8ng D\u1ee5ng, b\u1ea1n th\u1eeba nh\u1eadn v\u00e0 \u0111\u1ed3ng \u00fd r\u1eb1ng:<\/p><p>2.1. J&amp;T l\u00e0 nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 b\u00ean th\u1ee9 ba \u0111\u1ed9c l\u1eadp v\u00e0 c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n c\u1ee7a h\u1ecd s\u1ebd \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho d\u1ecbch v\u1ee5 giao h\u00e0ng \u201cJ&amp;T on Grab\u201d;<\/p><p>2.2. J&amp;T l\u00e0 b\u00ean ch\u1ecbu tr\u00e1ch nhi\u1ec7m duy nh\u1ea5t v\u1ec1 vi\u1ec7c giao t\u1ea5t c\u1ea3 c\u00e1c h\u00e0ng ho\u00e1 b\u01b0u g\u1eedi \u0111\u01b0\u1ee3c g\u1eedi b\u1eb1ng d\u1ecbch v\u1ee5 giao h\u00e0ng \u201cJ&amp;T on Grab\u201d. Grab kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m ho\u1eb7c c\u00f3 ngh\u0129a v\u1ee5 ph\u00e1p l\u00fd \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 h\u00e0nh vi v\u00e0 thi\u1ebfu s\u00f3t n\u00e0o c\u1ee7a J&amp;T. T\u1ea5t c\u1ea3 c\u00e1c tranh ch\u1ea5p ho\u1eb7c y\u00eau c\u1ea7u li\u00ean quan \u0111\u1ebfn vi\u1ec7c giao hang n\u00f3i tr\u00ean s\u1ebd \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft tr\u1ef1c ti\u1ebfp b\u1edfi J&amp;T;<\/p><p>2.3. t\u1ea5t c\u1ea3 th\u00f4ng tin b\u1ea1n cung c\u1ea5p trong \u1ee8ng D\u1ee5ng, bao g\u1ed3m D\u1eef Li\u1ec7u C\u00e1 Nh\u00e2n c\u1ee7a b\u1ea1n, s\u1ebd \u0111\u01b0\u1ee3c Grab cung c\u1ea5p cho J&amp;T v\u1edbi m\u1ee5c \u0111\u00edch cho ph\u00e9p J&amp;T th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5 giao h\u00e0ng \u201cJ&amp;T on Grab\u201d; v\u00e0<\/p><p>2.4. B\u1ea1n s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c t\u00ednh b\u1ea5t k\u1ef3 GrabXu n\u00e0o khi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 giao h\u00e0ng \u201cJ&amp;T on Grab\u201d.<\/p><p><strong>3. GrabExpress Xe T\u1ea3i\/ Van<\/strong>: l\u00e0 d\u1ecbch v\u1ee5 v\u1eadn t\u1ea3i h\u00e0ng h\u00f3a c\u00f3 k\u00edch th\u01b0\u1edbc v\u00e0 kh\u1ed1i l\u01b0\u1ee3ng l\u1edbn (tr\u1ecdng t\u1ea3i d\u01b0\u1edbi 1000kg) v\u00e0\/ho\u1eb7c k\u00edch th\u01b0\u1edbc l\u1edbn (k\u00edch th\u01b0\u1edbc v\u1edbi chi\u1ec1u d\u00e0i \u2013 chi\u1ec1u r\u1ed9ng \u2013 chi\u1ec1u cao t\u01b0\u01a1ng \u1ee9ng l\u00e0 1,6m x 1,2m x 1,2m ho\u1eb7c 2m x 1,5m x 1,5m) \u0111\u1ebfn \u0111\u1ecba ch\u1ec9 \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh b\u1eb1ng ph\u01b0\u01a1ng ti\u1ec7n xe t\u1ea3i\/ van theo quy \u0111\u1ecbnh t\u1ea1i Ngh\u1ecb \u0111\u1ecbnh 10\/2020\/N\u0110-CP c\u1ee7a Ch\u00ednh ph\u1ee7 ban h\u00e0nh ng\u00e0y 17\/01\/2020 quy \u0111\u1ecbnh v\u1ec1 quy \u0111\u1ecbnh v\u1ec1 kinh doanh v\u00e0 \u0111i\u1ec1u ki\u1ec7n kinh doanh v\u1eadn t\u1ea3i b\u1eb1ng xe \u00f4 t\u00f4 \u0111\u01b0\u1ee3c \u0111\u01a1n v\u1ecb kinh doanh v\u1eadn t\u1ea3i (\u201c<strong>\u0110\u01a1n V\u1ecb V\u1eadn T\u1ea3i<\/strong>\u201d) cung c\u1ea5p th\u00f4ng qua \u1ee8ng D\u1ee5ng. B\u1eb1ng vi\u1ec7c \u0111\u1ed3ng \u00fd s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 n\u00e0y, b\u1ea1n \u0111\u1ed3ng \u00fd v\u00e0 x\u00e1c nh\u1eadn r\u1eb1ng:<\/p><p>3.1. Tr\u01b0\u1edbc khi vi\u1ec7c giao b\u01b0u g\u1eedi \u0111\u01b0\u1ee3c b\u1eaft \u0111\u1ea7u, Ng\u01b0\u1eddi D\u00f9ng ph\u1ea3i th\u00f4ng b\u00e1o cho \u0110\u01a1n V\u1ecb V\u1eadn T\u1ea3i b\u1ea5t k\u1ef3 l\u01b0u \u00fd c\u1ee5 th\u1ec3 n\u00e0o c\u1ea7n \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng khi b\u00e0n giao h\u00e0ng h\u00f3a b\u01b0u g\u1eedi d\u1ef1a tr\u00ean t\u00ednh ch\u1ea5t c\u1ee7a h\u00e0ng h\u00f3a b\u01b0u g\u1eedi \u0111\u00f3.<\/p><p>3.2. Kh\u00f4ng y\u00eau c\u1ea7u Nh\u00e0 Cung C\u1ea5p B\u00ean Th\u1ee9 Ba b\u1ed1c x\u1ebfp v\u00e0 v\u1eadn chuy\u1ec3n h\u00e0ng h\u00f3a v\u01b0\u1ee3t qu\u00e1 kh\u1ed1i l\u01b0\u1ee3ng cho ph\u00e9p theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/p><p>3.3. T\u1ef1 m\u00ecnh s\u1eafp x\u1ebfp h\u00e0ng h\u00f3a v\u00e0\/ ho\u1eb7c ph\u1ed1i h\u1ee3p v\u1edbi t\u00e0i x\u1ebf b\u1ed1c d\u1ee1 h\u00e0ng h\u00f3a l\u00ean ph\u01b0\u01a1ng ti\u1ec7n c\u1ee7a \u0110\u01a1n V\u1ecb V\u1eadn T\u1ea3i v\u00e0 t\u1ef1 ch\u1ecbu chi ph\u00ed ph\u00e1t sinh, t\u00f9y theo th\u1ecfa thu\u1eadn gi\u1eefa c\u00e1c b\u00ean.<\/p><p>3.4. Ng\u01b0\u1eddi D\u00f9ng cam k\u1ebft tu\u00e2n th\u1ee7 t\u1ea5t c\u1ea3 c\u00e1c quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt v\u00e0 c\u00e1c quy \u0111\u1ecbnh li\u00ean quan \u0111\u1ebfn t\u00ednh ch\u1ea5t, \u0111i\u1ec1u ki\u1ec7n, \u0111\u00f3ng g\u00f3i, b\u00e0n giao, l\u01b0u tr\u1eef v\u00e0 v\u1eadn t\u1ea3i h\u00e0ng h\u00f3a b\u01b0u g\u1eedi v\u00e0 h\u00e0ng h\u00f3a kh\u00f4ng c\u00f3 t\u00ednh ch\u1ea5t ho\u1eb7c \u0111i\u1ec1u ki\u1ec7n b\u1ecb c\u1ea5m theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt, h\u00e0ng h\u00f3a mang t\u00ednh ch\u1ea5t nguy hi\u1ec3m, \u0111\u1ed9c h\u1ea1i ho\u1eb7c c\u00f3 nguy c\u01a1 cao.<\/p><p>3.5. Ng\u01b0\u1eddi D\u00f9ng ph\u1ea3i \u0111\u01b0a nh\u1eefng ch\u1ec9 d\u1eabn \u0111\u1ea7y \u0111\u1ee7 v\u00e0 kh\u1ea3 thi cho \u0110\u01a1n V\u1ecb V\u1eadn T\u1ea3i.<\/p><p>3.6. Ngo\u1ea1i tr\u1eeb tr\u01b0\u1eddng h\u1ee3p \u0110\u01a1n V\u1ecb V\u1eadn T\u1ea3i \u0111\u1ed3ng \u00fd b\u1eb1ng v\u0103n b\u1ea3n s\u1ebd th\u1ef1c hi\u1ec7n vi\u1ec7c \u0111\u00f3ng g\u00f3i h\u00e0ng h\u00f3a, Ng\u01b0\u1eddi D\u00f9ng ph\u1ea3i cam \u0111oan v\u00e0 b\u1ea3o \u0111\u1ea3m r\u1eb1ng h\u00e0ng h\u00f3a \u0111\u00e3 \u0111\u01b0\u1ee3c chu\u1ea9n b\u1ecb, \u0111\u00f3ng g\u00f3i, s\u1eafp x\u1ebfp v\u00e0 ghi ch\u00fa m\u1ed9t c\u00e1ch \u0111\u1ea7y \u0111\u1ee7 v\u00e0 ph\u00f9 h\u1ee3p, v\u00e0 cam \u0111oan v\u00e0 b\u1ea3o \u0111\u1ea3m r\u1eb1ng vi\u1ec7c chu\u1ea9n b\u1ecb, \u0111\u00f3ng g\u00f3i, s\u1eafp x\u1ebfp, d\u00e1n nh\u00e3n v\u00e0 ghi ch\u00fa \u0111\u00f3 l\u00e0 ph\u00f9 h\u1ee3p v\u1edbi b\u1ea5t k\u1ef3 ho\u1ea1t \u0111\u1ed9ng ho\u1eb7c giao d\u1ecbch n\u00e0o \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn h\u00e0ng h\u00f3a v\u00e0 c\u00e1c \u0111\u1eb7c t\u00ednh c\u1ee7a h\u00e0ng h\u00f3a.<\/p><p>3.7. Sau khi h\u00e0ng ho\u00e1 b\u01b0u g\u1eedi \u0111\u01b0\u1ee3c giao, Ng\u01b0\u1eddi D\u00f9ng ph\u1ea3i ho\u00e0n to\u00e0n ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi vi\u1ec7c ph\u00e1 hu\u1ef7 ho\u1eb7c th\u1ea5t tho\u00e1t, h\u01b0 h\u1ecfng, nhi\u1ec5m b\u1ea9n, \u00f4 nhi\u1ec5m ho\u1eb7c t\u1ecbch thu li\u00ean quan \u0111\u1ebfn h\u00e0ng ho\u00e1 b\u01b0u g\u1eedi b\u1ea5t k\u1ec3 \u0111\u01b0\u1ee3c g\u00e2y ra tr\u1ef1c ti\u1ebfp ho\u1eb7c gi\u00e1n ti\u1ebfp b\u1edfi Ng\u01b0\u1eddi D\u00f9ng ho\u1eb7c b\u1ea5t k\u1ef3 ng\u01b0\u1eddi nh\u1eadn n\u00e0o (ho\u1eb7c b\u1ea5t k\u1ef3 ng\u01b0\u1eddi n\u00e0o v\u1edbi t\u01b0 c\u00e1ch l\u00e0 ng\u01b0\u1eddi ph\u1ee5c v\u1ee5, \u0111\u1ea1i di\u1ec7n ho\u1eb7c nh\u00e0 th\u1ea7u \u0111\u1ed9c l\u1eadp thay m\u1eb7t cho Ng\u01b0\u1eddi D\u00f9ng ho\u1eb7c ng\u01b0\u1eddi nh\u1eadn) hay kh\u00f4ng.<\/p><p>3.8. Ng\u01b0\u1eddi D\u00f9ng ph\u1ea3i ch\u1ecbu to\u00e0n b\u1ed9 ngh\u0129a v\u1ee5 v\u00e0 tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi t\u1ed5n th\u1ea5t, c\u01b0\u1ee1ng ch\u1ebf c\u1ee7a c\u01a1 quan nh\u00e0 n\u01b0\u1edbc \u0111\u1ed1i v\u1edbi h\u00e0ng h\u00f3a ho\u1eb7c c\u00e1c h\u01b0 h\u1ea1i g\u00e1nh ch\u1ecbu b\u1edfi \u0110\u01a1n V\u1ecb V\u1eadn T\u1ea3i ho\u1eb7c b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o nh\u01b0 l\u00e0 h\u1eadu qu\u1ea3 c\u1ee7a vi\u1ec7c vi ph\u1ea1m \u0111i\u1ec1u ki\u1ec7n v\u1eadn chuy\u1ec3n \u00e1p d\u1ee5ng cho kh\u00e1ch h\u00e0ng g\u1eedi h\u00e0ng h\u00f3a b\u01b0u g\u1eedi th\u00f4ng qua \u1ee9ng d\u1ee5ng theo quy \u0111\u1ecbnh theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt v\u00e0 theo ch\u00ednh s\u00e1ch c\u1ee7a Grab.<\/p><p>3.9. C\u00e1c quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 kh\u00e1c c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh t\u1ea1i h\u1ee3p \u0111\u1ed3ng v\u1eadn chuy\u1ec3n h\u00e0ng h\u00f3a v\u00e0 theo ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c92528 elementor-widget elementor-widget-menu-anchor\" data-id=\"5c92528\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-b3\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16e84e3 elementor-widget elementor-widget-text-editor\" data-id=\"16e84e3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"translation-block\"><p><span style=\"text-decoration: underline\"><strong>D. GRAB FOR BUSINESS<\/strong><\/span><\/p><p>N\u1ebfu b\u1ea1n l\u00e0 Ng\u01b0\u1eddi D\u00f9ng c\u1ee7a doanh nghi\u1ec7p s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 Grab for Business, b\u1ea1n ph\u1ea3i tu\u00e2n th\u1ee7 v\u00e0 tu\u00e2n theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh t\u1ea1i <a href=\"https:\/\/www.grab.com\/vn\/terms-policies\/gfb-terms-and-conditions\/\">https:\/\/www.grab.com\/vn\/terms-policies\/gfb-terms-and-conditions\/<\/a><\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6c54fe4\" data-id=\"6c54fe4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3f46f24 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3f46f24\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-13dcb52\" data-id=\"13dcb52\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a23653b elementor-section-height-default elementor-section-boxed elementor-section-height-default\" data-id=\"a23653b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b21ca0f\" data-id=\"b21ca0f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e87287f elementor-widget elementor-widget-side_slide_nav\" data-id=\"e87287f\" data-element_type=\"widget\" data-widget_type=\"side_slide_nav.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n        <div id=\"e87287f\" class=\"sticky_nav position_relative sticky_nav_hidden\">\n            <div href=\"#e87287f\">\n                <h3 class=\"elementor-heading-title\">Index<\/h3>            <\/div>\n            <div class=\"sticky_links\">\n                <ul class=\"sticky_nav_flex\">\n                                                <li class=\"\">\n                                <a href=\"#clause-a1\"   class=\"sticky_link\"><h4>Section A \u2013 General Terms<\/h4><\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a1\"   class=\"sticky_link\">1. Introduction<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a2\"   class=\"sticky_link\">2. Definitions<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a3\"   class=\"sticky_link\">3. Representations, Warranties and Undertakings<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a4\"   class=\"sticky_link\">4. Compatibility<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a5\"   class=\"sticky_link\">5. License Grant and Restrictions<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a6\"   class=\"sticky_link\">6. Payments<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a7\"   class=\"sticky_link\">7. Cancellation<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a8\"   class=\"sticky_link\">8. GrabRewards Loyalty Programme for Users<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a9\"   class=\"sticky_link\">9. Ratings<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a10\"   class=\"sticky_link\">10. Complaints<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a11\"   class=\"sticky_link\">11. Repair and Cleaning Fees for Users<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a12\"   class=\"sticky_link\">12. Intellectual Property Ownership<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a13\"   class=\"sticky_link\">13. Taxes<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a14\"   class=\"sticky_link\">14. Confidentiality<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a15\"   class=\"sticky_link\">15. Data Privacy and Personal Data Protection Policy<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a16\"   class=\"sticky_link\">16. Third Party Interactions<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a17\"   class=\"sticky_link\">17. Indemnification<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a18\"   class=\"sticky_link\">18. Disclaimer of Warranties<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a19\"   class=\"sticky_link\">19. Internet Delays<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a20\"   class=\"sticky_link\">20.\tLimitation of Liability<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a21\"   class=\"sticky_link\">21.\tGrab\u2019s Obligation<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a22\"   class=\"sticky_link\">22. Notice<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a23\"   class=\"sticky_link\">23. Assignment<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a24\"   class=\"sticky_link\">24. Dispute Resolution<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a25\"   class=\"sticky_link\">25. Relationship<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a26\"   class=\"sticky_link\">26. Severability<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a27\"   class=\"sticky_link\">27. No Waiver<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a28\"   class=\"sticky_link\">28. Entire Agreement<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a29\"   class=\"sticky_link\">29. Suspension and Termination<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a30\"   class=\"sticky_link\">30. No Third Party Rights<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-b1\"   class=\"sticky_link\"><h4>Section B \u2013 Additional Terms<\/h4><\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-b1\"   class=\"sticky_link\">1. GrabFood<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-b2\"   class=\"sticky_link\">2. GrabExpress<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-b3\"   class=\"sticky_link\">3. Grab for Business<\/a>\n                                <\/li>\n                                                <\/ul>\n            <\/div>\n        <\/div>\n\n        <script>\n            let widgetID = \"e87287f\";\n            let sectionWrapper = document.querySelector(\".elementor-section-wrap\");\n            let widgetSectionNode = jQuery(`#${widgetID}`).closest('.elementor-section');\n            let widgetSectionDataId = widgetSectionNode[0].getAttribute(\"data-id\");\n            let stickyLinks = jQuery('.sticky_links');\n            let maxHeight = 0.65;\n            let widgetSection = jQuery(`[data-id=${widgetSectionDataId}]`);\n            let leftRight = \"right\";\n\n            function vhTOpx(value) {\n                let wimdowHeight = jQuery(window).height();\n                let result = wimdowHeight * value;\n                return result;\n            }\n\n            function autoGenMenu() {\n                const selector = \".elementor-section-wrap\";\n                const listContSelector = `#${widgetID} .sticky_nav_flex`;\n                let menuItemsHTML = '';\n\n                jQuery(selector).find('h1,h2,h3,h4,h5,h6').each(function(idx, el) {\n                    const $this = jQuery(el);\n                    if ($this.parent(`#${widgetID}`).length) {\n                        \/\/ Skip if heading is in this widget.\n                        return;\n                    }\n                    const text = $this.text();\n                    const anchor = 'a' + (idx + 1);\n                    const htmlTag = $this.data('smenu-tag');\n                    let textHtml = text;\n                    if (htmlTag) {\n                        textHtml = `<${htmlTag}>${text}<\/${htmlTag}>`;\n                    }\n                    $this.attr('id', anchor);\n                    menuItemsHTML += `<li><a href=\"#${anchor}\" class=\"sticky_link\">${textHtml}<\/a><\/li>`;\n                });\n\n                jQuery(listContSelector).html(menuItemsHTML);\n\n                \/\/ Bind click events for smooth scroll\n                jQuery(listContSelector).on('click', 'a[href*=\"#\"]', function(e){\n                    const $target = $($(this).attr('href'));\n                    if ($target.length) {\n                        $('html, body').animate({\n                            scrollTop: $target.offset().top,\n                        }, 1000);\n                    }\n                    e.stopPropagation();\n                    e.preventDefault();\n                });\n            }\n\n            jQuery(window).on('load', function() {\n                \n                \/\/ ---\n                jQuery('.sticky_nav').removeClass('sticky_nav_hidden');\n                jQuery('.elementor-section-wrap').addClass('position_relative');\n                if (leftRight == \"right\") {\n                    jQuery('.sticky_nav .elementor-heading-title').addClass('left-side');\n                } else {\n                    jQuery('.sticky_nav .elementor-heading-title').addClass('right-side');\n                }\n                widgetSection.css('z-index', '3'); \/\/ need to be bigger than wrapper's z-index, which is 2.\n                widgetSection.css('background-color', '#00b140');\n\n                jQuery('.sticky_links').hide();\n\n                \/\/ Bind click events\n                \/\/ When user clicks on the title, we open the menu\n                \/\/ If user clikcs on other places other than the menu section, we close the menu\n                jQuery('.sticky_nav .elementor-heading-title').on('click', function(e) {\n                    jQuery('.sticky_nav').toggleClass('slide-sidemenu');\n                    jQuery('.sticky_links').toggle();\n                    e.stopPropagation();\n                });\n                jQuery(`.elementor-element-${widgetSectionDataId}`).on('click', function(e) {\n                    e.stopPropagation();\n                });\n                jQuery(document).on('click', function(e) {\n                    if (jQuery('.sticky_nav').hasClass('slide-sidemenu')) {\n                        jQuery('.sticky_nav').removeClass('slide-sidemenu');\n                        jQuery('.sticky_links').hide();\n                    }\n                });\n                checkOffset();\n            });\n\n            jQuery(document).on('scroll', function() {\n                checkOffset();\n            });\n            \n            jQuery(window).on('resize orientationchange', function() {\n                checkOffset();\n            });\n\n            function checkOffset() {\n                stickyLinks.css('max-height', vhTOpx(maxHeight));\n                let heightStickNav = vhTOpx(1);\n                widgetSection.css('height', heightStickNav);\n\n                if (jQuery(window).width() < 1400) {\n                    widgetSection.css(leftRight, 0);\n                } else {\n                    let posDistance = (jQuery(window).width() - 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CH\u01af\u01a0NG TR\u00ccNH GRABXU<\/strong><\/p><p>1. <strong>Ch\u01b0\u01a1ng tr\u00ecnh GrabXu<\/strong> l\u00e0 ch\u01b0\u01a1ng tr\u00ecnh \u01b0u \u0111\u00e3i d\u00e0nh cho Ng\u01b0\u1eddi D\u00f9ng \u1ee8ng D\u1ee5ng (\u201c<strong>Ch\u01b0\u01a1ng tr\u00ecnh GrabXu<\/strong>\u201d ho\u1eb7c \u201c<strong>GrabXu<\/strong>\u201d) b\u1eb1ng c\u00e1ch \u0111\u01b0a \u0111\u1ebfn cho Ng\u01b0\u1eddi D\u00f9ng nh\u1eefng \u01b0u \u0111\u00e3i, l\u1ee3i \u00edch ph\u00f9 h\u1ee3p v\u1edbi quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt, nh\u01b0 t\u00edch l\u0169y GrabXu cho Ng\u01b0\u1eddi D\u00f9ng khi chi ti\u00eau c\u00e1c h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c t\u00edch GrabXu v\u00e0\/ho\u1eb7c th\u1ef1c hi\u1ec7n c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c t\u00edch GrabXu tr\u00ean \u1ee8ng D\u1ee5ng, cung c\u1ea5p c\u00e1c Qu\u00e0 T\u1eb7ng d\u01b0\u1edbi d\u1ea1ng e-voucher, phi\u1ebfu mua h\u00e0ng, phi\u1ebfu s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5, phi\u1ebfu gi\u1ea3m gi\u00e1, qu\u00e0 t\u1eb7ng mi\u1ec5n ph\u00ed v\u00e0 c\u00e1c l\u1ee3i \u00edch kh\u00e1c \u0111\u01b0\u1ee3c \u0111\u01b0a ra b\u1edfi Grab v\u00e0\/ho\u1eb7c \u0110\u1ed1i t\u00e1c Grab (nh\u01b0 \u0111\u1ecbnh ngh\u0129a d\u01b0\u1edbi \u0111\u00e2y) nh\u01b0 \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb tr\u00ean danh m\u1ee5c Ph\u1ea7n th\u01b0\u1edfng s\u1eb5n c\u00f3 tr\u00ean \u1ee8ng D\u1ee5ng v\u00e0o t\u1eebng th\u1eddi \u0111i\u1ec3m (\u201c<strong>Qu\u00e0 T\u1eb7ng<\/strong>\u201d).<\/p><p>2. \u0110\u1ed1i t\u00e1c Grab mong mu\u1ed1n tham gia Ch\u01b0\u01a1ng tr\u00ecnh GrabXu \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd \u0111\u01b0\u1ee3c h\u01b0\u1edfng c\u00e1c \u01b0u \u0111\u00e3i, l\u1ee3i \u00edch t\u1eeb Ch\u01b0\u01a1ng tr\u00ecnh GrabXu. \u0110\u1ed1i t\u00e1c Grab c\u00f3 tr\u00e1ch nhi\u1ec7m \u0111\u1ea3m b\u1ea3o kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd \u0111\u1ed3ng th\u1eddi l\u00e0 Ng\u01b0\u1eddi D\u00f9ng \u1ee8ng d\u1ee5ng v\u00e0 \u0111ang s\u1edf h\u1eefu t\u00e0i kho\u1ea3n \u0111ang ho\u1ea1t \u0111\u1ed9ng tr\u00ean \u1ee8ng D\u1ee5ng. Trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p, Grab ch\u1ec9 c\u1ea5p GrabXu cho c\u00e1c t\u00e0i kho\u1ea3n \u0111ang ho\u1ea1t \u0111\u1ed9ng h\u1ee3p l\u1ec7 tr\u00ean \u1ee8ng D\u1ee5ng.<\/p><p><strong>Quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng Ch\u01b0\u01a1ng Tr\u00ecnh GrabXu:<\/strong><\/p><p>3. Ch\u01b0\u01a1ng tr\u00ecnh GrabXu \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd, \u0111i\u1ec1u ph\u1ed1i b\u1edfi C\u00f4ng ty TNHH GPay Network Vi\u1ec7t Nam v\u00e0\/ho\u1eb7c c\u00f4ng ty li\u00ean k\u1ebft c\u1ee7a m\u00ecnh (sau \u0111\u00e2y g\u1ecdi t\u1eaft chung l\u00e0 \u201c<strong>Grab<\/strong>\u201d) cho c\u00e1c h\u00e0ng h\u00f3a v\u00e0\/ho\u1eb7c d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1edfi Grab v\u00e0\/ho\u1eb7c B\u00ean cung \u1ee9ng Th\u1ee9 Ba (\u201c<strong>\u0110\u1ed1i t\u00e1c Grab<\/strong>\u201d).<br \/>4. \u0110\u1ed1i t\u00e1c Grab cho ph\u00e9p v\u00e0 \u1ee7y quy\u1ec1n cho Grab tr\u01b0ng b\u00e0y c\u00e1c h\u00e0ng h\u00f3a\/d\u1ecbch v\u1ee5 c\u1ee7a h\u1ecd l\u00ean GrabXu v\u00e0 ph\u00e2n ph\u00e1t Qu\u00e0 T\u1eb7ng theo th\u1ecfa thu\u1eadn gi\u1eefa \u0110\u1ed1i t\u00e1c Grab v\u00e0 Grab (\u201c<strong>Th\u1ecfa thu\u1eadn GrabXu<\/strong>\u201d).<\/p><p>4.1 \u0110\u1ed1i t\u00e1c Grab c\u00f3 tr\u00e1ch nhi\u1ec7m cung c\u1ea5p c\u00e1c th\u00f4ng tin v\u1ec1 s\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c tr\u01b0ng b\u00e0y tr\u00ean GrabXu, c\u00e1c \u0111i\u1ec1u ki\u1ec7n, \u0111i\u1ec1u kho\u1ea3n c\u1ee5 th\u1ec3 v\u1ec1 Qu\u00e0 T\u1eb7ng v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c ngh\u0129a v\u1ee5 c\u1ee7a h\u1ecd theo Th\u1ecfa Thu\u1eadn GrabXu.<\/p><p>4.2 \u0110\u1ed1i t\u00e1c Grab ch\u1ecbu ho\u00e0n to\u00e0n tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi vi\u1ec7c Ng\u01b0\u1eddi D\u00f9ng \u0111\u1ed5i v\u00e0 s\u1eed d\u1ee5ng Qu\u00e0 T\u1eb7ng, \u0111\u1ed1i v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 cung c\u1ea5p c\u00f9ng v\u1edbi Qu\u00e0 T\u1eb7ng v\u00e0 \u0111\u1ed1i v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c quy \u0111\u1ed5i t\u1eeb Qu\u00e0 T\u1eb7ng.<\/p><p>5. Quy tr\u00ecnh \u0111\u1ed5i Qu\u00e0 T\u1eb7ng:<\/p><p>5.1 Qu\u00e0 T\u1eb7ng s\u1ebd \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb trong m\u1ee5c \u201cGrabXu\u201d tr\u00ean \u1ee8ng D\u1ee5ng c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng n\u1ebfu Ng\u01b0\u1eddi D\u00f9ng thu\u1ed9c \u0111\u1ed1i t\u01b0\u1ee3ng \u00e1p d\u1ee5ng c\u1ee7a Ch\u01b0\u01a1ng Tr\u00ecnh GrabXu. Vi\u1ec7c \u0111\u1ed5i Qu\u00e0 T\u1eb7ng tu\u00e2n th\u1ee7 theo c\u00e1c \u0111i\u1ec1u ki\u1ec7n, \u0111i\u1ec1u kho\u1ea3n c\u1ee5 th\u1ec3 c\u1ee7a Qu\u00e0 T\u1eb7ng \u0111\u00f3 (\u201c<strong>\u0110i\u1ec1u kho\u1ea3n S\u1eed d\u1ee5ng Qu\u00e0 T\u1eb7ng<\/strong>\u201d)<\/p><p>5.2 Qu\u00e0 T\u1eb7ng \u0111\u01b0\u1ee3c ph\u00e9p \u0111\u1ed5i trong th\u1eddi h\u1ea1n hi\u1ec7u l\u1ef1c c\u1ee7a Qu\u00e0 T\u1eb7ng \u0111\u00f3. Vi\u1ec7c gia h\u1ea1n th\u1eddi h\u1ea1n hi\u1ec7u l\u1ef1c c\u1ee7a Qu\u00e0 T\u1eb7ng ch\u01b0a \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng. M\u1ecdi khi\u1ebfu n\u1ea1i li\u00ean quan \u0111\u1ebfn c\u00e1c Qu\u00e0 T\u1eb7ng \u0111\u00e3 h\u1ebft h\u1ea1n s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft.<\/p><p>5.3 Ng\u01b0\u1eddi D\u00f9ng c\u00f3 th\u1ec3 \u0111\u1ed5i Qu\u00e0 T\u1eb7ng b\u1eb1ng c\u00e1ch xu\u1ea5t tr\u00ecnh Qu\u00e0 T\u1eb7ng d\u01b0\u1edbi d\u1ea1ng \u0111i\u1ec7n t\u1eed t\u1ea1i c\u00e1c \u0110\u1ecba \u0110i\u1ec3m \u0111\u1ed5i Qu\u00e0 T\u1eb7ng (\u0111\u01b0\u1ee3c quy \u0111\u1ecbnh t\u1ea1i \u0110i\u1ec1u kho\u1ea3n S\u1eed d\u1ee5ng Qu\u00e0 T\u1eb7ng) \u0111\u1ec3 \u0111\u1ed5i l\u1ea5y s\u1ea3n ph\u1ea9m, s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a \u0110\u1ed1i t\u00e1c Grab. \u0110\u1ed1i v\u1edbi c\u00e1c Qu\u00e0 T\u1eb7ng m\u00e0 vi\u1ec7c \u0111\u1ed5i qu\u00e0 ph\u1ea3i h\u1eb9n tr\u01b0\u1edbc, Grab c\u00f3 th\u1ec3 y\u00eau c\u1ea7u \u0110\u1ed1i t\u00e1c Grab cung c\u1ea5p cho Grab v\u00e0\/ho\u1eb7c Ng\u01b0\u1eddi D\u00f9ng m\u1ed9t th\u1eddi gian bi\u1ec3u l\u1ecbch h\u1eb9n v\u00e0 cho ph\u00e9p Ng\u01b0\u1eddi D\u00f9ng \u0111\u1eb7t h\u1eb9n v\u1edbi \u0110\u1ed1i t\u00e1c Grab, c\u00f3 th\u1ec3 th\u00f4ng qua Grab v\u00e0 b\u1ea5t k\u1ef3 d\u1ecbch v\u1ee5 c\u1ee7a b\u00ean th\u1ee9 ba n\u00e0o m\u00e0 Grab ch\u1ec9 \u0111\u1ecbnh. \u0110\u1ed1i t\u00e1c Grab \u0111\u1ed3ng \u00fd kh\u00f4ng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng th\u00eam b\u1ea5t c\u1ee9 chi ph\u00ed, \u0111i\u1ec1u ki\u1ec7n ho\u1eb7c h\u1ea1n ch\u1ebf b\u1ed5 sung n\u00e0o tr\u00e1i ho\u1eb7c kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c \u0111i\u1ec1u ki\u1ec7n \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh t\u1ea1i \u0110i\u1ec1u kho\u1ea3n s\u1eed d\u1ee5ng Qu\u00e0 T\u1eb7ng li\u00ean quan \u0111\u1ebfn vi\u1ec7c \u0111\u1ed5i Qu\u00e0 T\u1eb7ng.<\/p><p>5.4 Qu\u00e0 T\u1eb7ng kh\u00f4ng th\u1ec3 \u0111\u01b0\u1ee3c b\u00e1n l\u1ea1i, \u0111\u1ed5i ch\u00e1c, chuy\u1ec3n giao d\u01b0\u1edbi b\u1ea5t c\u1ee9 h\u00ecnh th\u1ee9c n\u00e0o. Qu\u00e0 T\u1eb7ng kh\u00f4ng t\u1ea1o ra, ho\u1eb7c \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 thanh to\u00e1n ho\u1eb7c quy \u0111\u1ed5i ra gi\u00e1 tr\u1ecb ti\u1ec1n t\u1ec7.<\/p><p>5.5 Grab b\u1ea3o l\u01b0u quy\u1ec1n \u0111\u01b0\u1ee3c r\u00fat l\u1ea1i, s\u1eeda ch\u1eefa v\u00e0\/ho\u1eb7c thay \u0111\u1ed5i b\u1ea5t c\u1ee9 ph\u1ea7n n\u00e0o c\u1ee7a \u0110i\u1ec1u kho\u1ea3n S\u1eed d\u1ee5ng Qu\u00e0 T\u1eb7ng t\u1ea1i b\u1ea5t c\u1ee9 th\u1eddi \u0111i\u1ec3m n\u00e0o m\u00e0 kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o tr\u01b0\u1edbc. Grab b\u1ea3o l\u01b0u quy\u1ec1n v\u00f4 hi\u1ec7u, ng\u1eebng ho\u1eb7c quy\u1ebft \u0111\u1ecbnh kh\u00f4ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 Ng\u01b0\u1eddi D\u00f9ng n\u00e0o trong b\u1ea5t k\u1ef3 ch\u01b0\u01a1ng tr\u00ecnh n\u00e0o m\u00e0 kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o tr\u01b0\u1edbc cho Ng\u01b0\u1eddi D\u00f9ng \u0111\u00f3 trong tr\u01b0\u1eddng h\u1ee3p Ng\u01b0\u1eddi D\u00f9ng vi ph\u1ea1m b\u1ea5t k\u1ef3 n\u1ed9i dung n\u00e0o trong c\u00e1c \u0110i\u1ec1u kho\u1ea3n s\u1eed d\u1ee5ng n\u00e0y.<\/p><p>6. \u0110\u1ed5i, tr\u1ea3, gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i:<\/p><p>6.1 Vi\u1ec7c \u0111\u1ed5i, ho\u00e0n tr\u1ea3 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 quy \u0111\u1ed5i t\u1eeb Qu\u00e0 T\u1eb7ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo ch\u00ednh s\u00e1ch \u0111\u1ed5i, tr\u1ea3 s\u1ea3n ph\u1ea9m hi\u1ec7n h\u00e0nh c\u1ee7a t\u1eebng \u0110\u1ed1i t\u00e1c Grab.<\/p><p>6.2 \u0110\u1ed1i t\u00e1c Grab \u0111\u1ed3ng \u00fd ch\u1ea5p nh\u1eadn vi\u1ec7c Ng\u01b0\u1eddi D\u00f9ng c\u00f3 quy\u1ec1n \u0111\u1ed5i, tr\u1ea3 Qu\u00e0 T\u1eb7ng ph\u00f9 h\u1ee3p v\u1edbi quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt \u00e1p d\u1ee5ng v\u00e0 \u0110i\u1ec1u kho\u1ea3n S\u1eed d\u1ee5ng Qu\u00e0 T\u1eb7ng, tuy nhi\u00ean, trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p \u0110\u1ed1i t\u00e1c Grab (i) s\u1ebd \u0111\u1ed3ng \u00fd vi\u1ec7c tr\u1ea3 l\u1ea1i s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i ho\u1eb7c m\u1ed9t \u0111\u01a1n v\u1ecb h\u00e0ng h\u00f3a kh\u00f4ng \u0111\u1ea1t ti\u00eau chu\u1ea9n trong ho\u1eb7c l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a b\u1ea5t k\u1ef3 Qu\u00e0 T\u1eb7ng n\u00e0o t\u1ea1i m\u1ecdi th\u1eddi \u0111i\u1ec3m v\u00e0 thanh to\u00e1n (ho\u00e0n ti\u1ec1n cho Ng\u01b0\u1eddi D\u00f9ng \u0111\u1ed1i v\u1edbi) b\u1ea5t k\u1ef3 v\u00e0 to\u00e0n b\u1ed9 chi ph\u00ed li\u00ean quan \u0111\u1ebfn vi\u1ec7c tr\u1ea3 l\u1ea1i Qu\u00e0 T\u1eb7ng \u0111\u00f3; v\u00e0 (ii) s\u1ebd kh\u00f4ng \u00e1p d\u1ee5ng m\u1ed9t ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 kh\u1eaft khe h\u01a1n so v\u1edbi ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 th\u00f4ng th\u01b0\u1eddng m\u00e0 \u0110\u1ed1i t\u00e1c Grab \u0111ang \u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng kh\u00e1c c\u1ee7a \u0110\u1ed1i t\u00e1c Grab trong \u0111i\u1ec1u ki\u1ec7n kinh doanh th\u00f4ng th\u01b0\u1eddng c\u1ee7a \u0110\u1ed1i t\u00e1c Grab.<\/p><p>6.3 \u0110\u1ed1i t\u00e1c Grab s\u1ebd ph\u1ea3i ch\u1ecbu ho\u00e0n to\u00e0n tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 khi\u1ebfu n\u1ea1i n\u00e0o c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng c\u0169ng nh\u01b0 c\u00e1c v\u1ea5n \u0111\u1ec1 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng ph\u00e1t sinh t\u1eeb s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 quy \u0111\u1ed5i t\u1eeb Qu\u00e0 T\u1eb7ng, bao g\u1ed3m b\u1ea5t k\u1ef3 v\u1ea5n \u0111\u1ec1 n\u00e0o li\u00ean quan \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng Qu\u00e0 T\u1eb7ng ho\u1eb7c qu\u00e1 tr\u00ecnh quy \u0111\u1ed5i ho\u1eb7c vi\u1ec7c x\u00fac ti\u1ebfn th\u1ef1c hi\u1ec7n quy \u0111\u1ed5i c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng.<\/p><p>6.4 Ng\u01b0\u1eddi D\u00f9ng c\u00f3 khi\u1ebfu n\u1ea1i ho\u1eb7c c\u00f3 nhu c\u1ea7u \u0111\u1ed5i, tr\u1ea3 Qu\u00e0 T\u1eb7ng li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp v\u1edbi \u0110\u1ed1i t\u00e1c Grab cung c\u1ea5p Qu\u00e0 T\u1eb7ng \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 gi\u1ea3i quy\u1ebft. Sau khi nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u \u0111\u1ed5i, tr\u1ea3, khi\u1ebfu n\u1ea1i v\u1ec1 Qu\u00e0 T\u1eb7ng, \u0110\u1ed1i t\u00e1c Grab ph\u1ea3i n\u1ed7 l\u1ef1c gi\u1ea3i quy\u1ebft, ph\u1ea3n h\u1ed3i cho Ng\u01b0\u1eddi D\u00f9ng c\u00f3 y\u00eau c\u1ea7u theo \u0111\u00fang quy \u0111\u1ecbnh, ch\u00ednh s\u00e1ch c\u1ee7a m\u00ecnh. \u0110\u1ed1i t\u00e1c Grab c\u00f3 tr\u00e1ch nhi\u1ec7m th\u00f4ng b\u00e1o k\u1ebft qu\u1ea3 x\u1eed l\u00fd khi\u1ebfu n\u1ea1i c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng v\u1ec1 Qu\u00e0 T\u1eb7ng cho Grab, ghi r\u00f5 l\u00fd do \u0111\u1ed5i, tr\u1ea3, khi\u1ebfu n\u1ea1i, h\u01b0\u1edbng x\u1eed l\u00fd v.v\u2026 \u0111\u1ec3 hai b\u00ean l\u01b0u tr\u1eef th\u00f4ng tin v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c tranh ch\u1ea5p ph\u00e1t sinh sau n\u00e0y (n\u1ebfu c\u00f3). Grab c\u00f3 th\u1ec3 li\u00ean h\u1ec7 v\u1edbi Ng\u01b0\u1eddi D\u00f9ng c\u00f3 khi\u1ebfu n\u1ea1i \u0111\u1ec3 ki\u1ec3m tra th\u1ef1c t\u1ebf.<\/p><p>6.5 \u0110\u1ed1i t\u00e1c Grab ph\u1ea3i ch\u1ecbu to\u00e0n b\u1ed9 tr\u00e1ch nhi\u1ec7m v\u1ec1 t\u1ed5n th\u1ea5t g\u00e2y ra cho Ng\u01b0\u1eddi D\u00f9ng s\u1eed d\u1ee5ng Qu\u00e0 T\u1eb7ng c\u1ee7a \u0110\u1ed1i t\u00e1c Grab, n\u1ebfu Ng\u01b0\u1eddi D\u00f9ng ch\u1ee9ng minh \u0111\u01b0\u1ee3c l\u1ed7i do \u0110\u1ed1i t\u00e1c Grab g\u00e2y ra.<\/p><p>6.6 Trong qu\u00e1 tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng, c\u00e1c tranh ch\u1ea5p ph\u00e1t sinh gi\u1eefa Grab v\u00e0 \u0110\u1ed1i t\u00e1c Grab s\u1ebd \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft tr\u00ean c\u01a1 s\u1edf th\u01b0\u01a1ng l\u01b0\u1ee3ng, \u00e1p d\u1ee5ng c\u00e1c \u0111i\u1ec1u kho\u1ea3n t\u1ea1i Th\u1ecfa thu\u1eadn GrabXu gi\u1eefa hai b\u00ean. M\u1ecdi tranh ch\u1ea5p ph\u00e1t sinh li\u00ean quan t\u1edbi vi\u1ec7c s\u1eed d\u1ee5ng Qu\u00e0 T\u1eb7ng tr\u00ean \u1ee8ng D\u1ee5ng gi\u1eefa Ng\u01b0\u1eddi D\u00f9ng v\u00e0 \u0110\u1ed1i t\u00e1c Grab tr\u01b0\u1edbc h\u1ebft s\u1ebd \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft th\u00f4ng qua th\u01b0\u01a1ng l\u01b0\u1ee3ng, h\u00f2a gi\u1ea3i gi\u1eefa c\u00e1c b\u00ean. N\u1ebfu c\u00e1c b\u00ean kh\u00f4ng gi\u1ea3i quy\u1ebft tranh ch\u1ea5p th\u00f4ng qua th\u01b0\u01a1ng l\u01b0\u1ee3ng, h\u00f2a gi\u1ea3i th\u00ec c\u00f3 quy\u1ec1n \u0111\u01b0a tranh ch\u1ea5p \u0111\u1ebfn Trung t\u00e2m Tr\u1ecdng t\u00e0i Qu\u1ed1c t\u1ebf Vi\u1ec7t Nam (VIAC) \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u00e0 \u00e1p d\u1ee5ng ph\u00e1p lu\u1eadt c\u1ee7a n\u01b0\u1edbc C\u1ed9ng h\u00f2a X\u00e3 h\u1ed9i Ch\u1ee7 ngh\u0129a Vi\u1ec7t Nam. Grab cam k\u1ebft s\u1ebd h\u1ed7 tr\u1ee3 c\u00e1c c\u01a1 quan ch\u1ee9c n\u0103ng khi c\u00f3 y\u00eau c\u1ea7u t\u1eeb c\u00e1c c\u01a1 quan n\u00e0y.<\/p><p><strong>GrabXu<\/strong><\/p><p>7. T\u00edch l\u0169y GrabXu<\/p><p>7.1 Ng\u01b0\u1eddi d\u00f9ng Grab s\u1ebd \u0111\u01b0\u1ee3c t\u00edch l\u0169y GrabXu theo th\u1ec3 l\u1ec7 c\u1ee7a c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh t\u00edch GrabXu c\u1ee5 th\u1ec3 \u0111\u01b0\u1ee3c Grab c\u00f4ng b\u1ed1 v\u00e0o t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/p><p>7.2 GrabXu n\u00e0y thu\u1ed9c v\u1ec1 c\u00e1 nh\u00e2n v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c mua b\u00e1n, chuy\u1ec3n nh\u01b0\u1ee3ng, \u0111\u1ed5i ch\u00e1c hay quy \u0111\u1ed5i th\u00e0nh gi\u00e1 tr\u1ecb ho\u1eb7c l\u1ee3i \u00edch n\u00e0o kh\u00e1c trong b\u1ea5t c\u1ee9 tr\u01b0\u1eddng h\u1ee3p n\u00e0o. Tr\u1eeb khi \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o b\u1edfi Grab, b\u1ea1n th\u1eeba nh\u1eadn v\u00e0 \u0111\u1ed3ng \u00fd r\u1eb1ng GrabXu kh\u00f4ng \u0111\u01b0\u1ee3c xem, gi\u1ea3i th\u00edch, ho\u1eb7c \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 thanh to\u00e1n v\u00e0 kh\u00f4ng c\u00f3 gi\u00e1 tr\u1ecb ti\u1ec1n t\u1ec7 b\u1ea5t k\u1ec3 c\u00e1c GrabXu \u0111\u00f3 c\u00f3 \u0111\u01b0\u1ee3c v\u00e0\/ho\u1eb7c \u0111\u01b0\u1ee3c quy \u0111\u1ed5i nh\u01b0 th\u1ebf n\u00e0o. GrabXu kh\u00f4ng \u0111\u01b0\u1ee3c tr\u1ea3 b\u1eb1ng ti\u1ec1n, bao g\u1ed3m c\u00e1c GrabXu \u0111\u00e3 b\u1ecb m\u1ea5t ho\u1eb7c kh\u00f4ng s\u1eed d\u1ee5ng.<\/p><p>7.3 S\u1ed1 GrabXu \u0111\u01b0\u1ee3c t\u00ednh tr\u00ean c\u01a1 s\u1edf t\u1eebng giao d\u1ecbch ri\u00eang bi\u1ec7t v\u00e0 \u0111\u01b0\u1ee3c l\u00e0m tr\u00f2n l\u00ean h\u00e0ng \u0111\u01a1n v\u1ecb g\u1ea7n nh\u1ea5t n\u1ebfu ph\u1ea7n s\u1ed1 th\u1eadp ph\u00e2n l\u1edbn h\u01a1n ho\u1eb7c b\u1eb1ng 0.5 GrabXu, v\u00e0 \u0111\u01b0\u1ee3c l\u00e0m tr\u00f2n xu\u1ed1ng h\u00e0ng \u0111\u01a1n v\u1ecb g\u1ea7n nh\u1ea5t n\u1ebfu ph\u1ea7n s\u1ed1 th\u1eadp ph\u00e2n nh\u1ecf h\u01a1n 0.5 GrabXu.<\/p><p>7.4 Grab c\u00f3 quy\u1ec1n gi\u1eef l\u1ea1i s\u1ed1 GrabXu t\u00edch l\u0169y \u0111\u01b0\u1ee3c cho \u0111\u1ebfn khi giao d\u1ecbch \u0111\u01b0\u1ee3c thanh to\u00e1n th\u00e0nh c\u00f4ng ho\u1eb7c ho\u00e0n th\u00e0nh \u0111\u01a1n h\u00e0ng. GrabXu t\u00edch l\u0169y \u0111\u01b0\u1ee3c t\u1eeb vi\u1ec7c s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5\/ mua h\u00e0ng h\u00f3a tr\u00ean \u1ee8ng D\u1ee5ng s\u1ebd ch\u1ec9 \u0111\u01b0\u1ee3c ph\u00e1t h\u00e0nh n\u1ebfu h\u00e0ng h\u00f3a\/ d\u1ecbch v\u1ee5 \u0111\u00e3 thanh to\u00e1n kh\u00f4ng b\u1ecb tr\u1ea3 l\u1ea1i, h\u1ee7y b\u1ecf ho\u1eb7c ho\u00e0n ti\u1ec1n.<\/p><p>7.5 Grab c\u00f3 to\u00e0n quy\u1ec1n quy\u1ebft \u0111\u1ecbnh, thay \u0111\u1ed5i, \u0111i\u1ec1u ch\u1ec9nh th\u1ec3 l\u1ec7 c\u1ee7a c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh t\u00edch GrabXu, bao g\u1ed3m kh\u00f4ng gi\u1edbi h\u1ea1n: \u0111\u1ed1i t\u01b0\u1ee3ng \u0111\u01b0\u1ee3c t\u00edch GrabXu, \u0111i\u1ec1u ki\u1ec7n \u0111\u01b0\u1ee3c t\u00edch GrabXu, t\u0103ng ho\u1eb7c gi\u1ea3m t\u1ef7 l\u1ec7 t\u00edch l\u0169y GrabXu, th\u1eddi h\u1ea1n s\u1eed d\u1ee5ng GrabXu\u2026 v\u00e0 s\u1ebd th\u00f4ng b\u00e1o cho b\u1ea1n th\u00f4ng qua \u1ee8ng D\u1ee5ng ho\u1eb7c \u0111\u1ecba ch\u1ec9 email \u0111\u0103ng k\u00fd c\u1ee7a b\u1ea1n tr\u01b0\u1edbc th\u1eddi \u0111i\u1ec3m \u00e1p d\u1ee5ng.<\/p><p>8. Th\u1eddi h\u1ea1n hi\u1ec7u l\u1ef1c c\u1ee7a GrabXu<\/p><p>8.1 Th\u1eddi h\u1ea1n c\u1ee7a GrabXu \u0111\u01b0\u1ee3c quy\u1ebft \u0111\u1ecbnh b\u1edfi Grab t\u1eebng th\u1eddi k\u1ef3 b\u1eb1ng th\u00f4ng b\u00e1o g\u1eedi \u0111\u1ebfn b\u1ea1n v\u00e0\/ho\u1eb7c th\u00f4ng b\u00e1o c\u00f4ng khai tr\u00ean \u1ee8ng D\u1ee5ng v\u00e0\/ho\u1eb7c qua c\u00e1c k\u00eanh th\u00f4ng tin kh\u00e1c (bao g\u1ed3m h\u00ecnh th\u1ee9c email).<\/p><p>8.2 B\u1ea1n ph\u1ea3i \u0111\u1ed5i GrabXu trong th\u1eddi h\u1ea1n hi\u1ec7u l\u1ef1c c\u1ee7a GrabXu. GrabXu t\u00edch l\u0169y s\u1ebd t\u1ef1 \u0111\u1ed9ng b\u1ecb thu h\u1ed3i v\u00e0 s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c ph\u1ee5c h\u1ed3i v\u00e0\/ho\u1eb7c gia h\u1ea1n khi h\u1ebft th\u1eddi h\u1ea1n hi\u1ec7u l\u1ef1c c\u1ee7a GrabXu.<\/p><p>9. Quy \u0111\u1ed5i GrabXu<\/p><p>9.1 N\u1ebfu b\u1ea1n tu\u00e2n th\u1ee7 v\u1edbi t\u1ea5t c\u1ea3 \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n n\u00e0y v\u00e0 \u0111\u00e3 t\u00edch l\u0169y \u0111\u1ee7 GrabXu theo y\u00eau c\u1ea7u, b\u1ea1n c\u00f3 th\u1ec3 ch\u1ecdn v\u00e0 quy \u0111\u1ed5i th\u00e0nh Qu\u00e0 T\u1eb7ng \u0111ang c\u00f3 s\u1eb5n tr\u00ean \u1ee8ng D\u1ee5ng. D\u1ef1a tr\u00ean ch\u1ea5p thu\u1eadn v\u00e0 th\u00f4ng b\u00e1o ch\u00ednh th\u1ee9c t\u1eeb Grab, GrabXu c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c d\u00f9ng \u0111\u1ec3 h\u01b0\u1edfng gi\u1ea3m gi\u00e1 khi mua s\u1eafm s\u1ea3n ph\u1ea9m, v\u00e0\/ho\u1eb7c s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 tr\u00ean \u1ee8ng D\u1ee5ng v\u00e0\/ho\u1eb7c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a c\u00e1c \u0110\u1ed1i t\u00e1c Grab theo c\u01a1 ch\u1ebf \u0111\u1ed5i GrabXu \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o t\u1eeb m\u1ed7i \u0110\u1ed1i t\u00e1c Grab c\u1ee5 th\u1ec3 v\u00e0o t\u1eebng th\u1eddi k\u1ef3.<\/p><p>9.2 GrabXu m\u00e0 b\u1ea1n \u0111\u00e3 quy \u0111\u1ed5i th\u00e0nh c\u00f4ng kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i ho\u1eb7c quy \u0111\u1ed5i l\u1ea1i trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p.<\/p><p>9.3 Grab c\u00f3 th\u1ec3 t\u1eeb ch\u1ed1i y\u00eau c\u1ea7u c\u1ee7a b\u1ea1n \u0111\u1ec3 quy \u0111\u1ed5i GrabXu trong tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng c\u00f3 \u0111\u1ee7 GrabXu t\u00edch l\u0169y \u0111\u1ec3 quy \u0111\u1ed5i th\u00e0nh m\u1ed9t Qu\u00e0 T\u1eb7ng c\u1ee5 th\u1ec3, ho\u1eb7c khi Qu\u00e0 T\u1eb7ng kh\u00f4ng c\u00f2n hi\u1ec3n th\u1ecb ho\u1eb7c \u0110\u1ed1i t\u00e1c Grab kh\u00f4ng c\u00f2n h\u00e0ng, ho\u1eb7c c\u00f3 l\u1ed7i \u0111\u1ed1i v\u1edbi s\u1ed1 GrabXu m\u00e0 b\u1ea1n mong mu\u1ed1n d\u00f9ng \u0111\u1ec3 quy \u0111\u1ed5i th\u00e0nh Qu\u00e0 T\u1eb7ng, v.v&#8230;<\/p><p>9.4 B\u1ea1n c\u00f3 th\u1ec3 ki\u1ec3m tra t\u1ed5ng s\u1ed1 GrabXu v\u00e0 vi\u1ec7c quy \u0111\u1ed5i Qu\u00e0 T\u1eb7ng tr\u00ean \u1ee8ng D\u1ee5ng.<\/p><p>9.5 Vi\u1ec7c quy \u0111\u1ed5i mang t\u00ednh gian d\u1ed1i, l\u1eeba \u0111\u1ea3o ho\u1eb7c l\u1ea1m d\u1ee5ng s\u1ebd c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn vi\u1ec7c h\u1ee7y s\u1ed1 GrabXu \u0111\u00e3 t\u00edch l\u0169y, t\u00f9y v\u00e0o quy\u1ebft \u0111\u1ecbnh c\u1ee7a Grab.<\/p><p><strong>Quy\u1ec1n v\u00e0 Ngh\u0129a v\u1ee5<\/strong><\/p><p>10. Quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a Grab<\/p><p>10.1 Quy\u1ec1n c\u1ee7a Grab<\/p><p>(a) Ban h\u00e0nh c\u00e1c th\u1ee7 t\u1ee5c v\u00e0 c\u00e1c \u0111i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng cho Ng\u01b0\u1eddi D\u00f9ng, \u0110\u1ed1i t\u00e1c Grab li\u00ean quan \u0111\u1ebfn Ch\u01b0\u01a1ng tr\u00ecnh GrabXu tr\u00ean \u1ee8ng D\u1ee5ng;<\/p><p>(b) T\u1eeb ch\u1ed1i ho\u1eb7c t\u1ea1m ng\u1eebng ho\u1eb7c ch\u1ea5m d\u1ee9t t\u1ea5t c\u1ea3 c\u00e1c quy\u1ec1n v\u00e0 l\u1ee3i \u00edch li\u00ean quan \u0111\u1ebfn GrabXu c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng v\u00e0\/ho\u1eb7c \u0110\u1ed1i t\u00e1c Grab trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p sau \u0111\u00e2y:<\/p><p>i. Ng\u01b0\u1eddi D\u00f9ng v\u00e0\/ho\u1eb7c \u0110\u1ed1i t\u00e1c Grab cung c\u1ea5p th\u00f4ng tin sai s\u1ef1 th\u1eadt, g\u00e2y nh\u1ea7m l\u1eabn, kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7 ho\u1eb7c vi ph\u1ea1m c\u00e1c quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt Vi\u1ec7t Nam;<\/p><p>ii. Ng\u01b0\u1eddi D\u00f9ng v\u00e0\/ho\u1eb7c \u0110\u1ed1i t\u00e1c Grab vi ph\u1ea1m c\u00e1c \u0110i\u1ec1u kho\u1ea3n S\u1eed d\u1ee5ng n\u00e0y ho\u1eb7c th\u1ef1c hi\u1ec7n b\u1ea5t c\u1ee9 h\u00e0nh vi n\u00e0o g\u00e2y \u1ea3nh h\u01b0\u1edfng b\u1ea5t l\u1ee3i \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a Grab.<\/p><p>(c) Thay \u0111\u1ed5i \u0111i\u1ec1u ki\u1ec7n, \u0111i\u1ec1u kho\u1ea3n Ch\u01b0\u01a1ng tr\u00ecnh GrabXu v\u00e0 c\u00e1c thay \u0111\u1ed5i kh\u00e1c trong t\u1eebng th\u1eddi k\u1ef3 b\u1eb1ng vi\u1ec7c th\u00f4ng b\u00e1o tr\u01b0\u1edbc cho Ng\u01b0\u1eddi D\u00f9ng v\u00e0\/ho\u1eb7c \u0110\u1ed1i t\u00e1c Grab, n\u1ebfu li\u00ean quan.<\/p><p>(d) Trong ph\u1ea1m vi \u0111\u01b0\u1ee3c ph\u00e1p lu\u1eadt cho ph\u00e9p, Grab b\u1ea3o l\u01b0u t\u1ea1i m\u1ecdi th\u1eddi \u0111i\u1ec3m c\u00e1c quy\u1ec1n sau \u0111\u00e2y, v\u00e0 s\u1ebd th\u00f4ng b\u00e1o cho b\u1ea1n th\u00f4ng qua \u1ee8ng D\u1ee5ng ho\u1eb7c \u0111\u1ecba ch\u1ec9 email \u0111\u0103ng k\u00fd c\u1ee7a b\u1ea1n tr\u01b0\u1edbc th\u1eddi \u0111i\u1ec3m \u00e1p d\u1ee5ng:<\/p><p>i. thay th\u1ebf, \u0111i\u1ec1u ch\u1ec9nh ho\u1eb7c s\u1eeda \u0111\u1ed5i b\u1ea5t k\u1ef3 \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n n\u00e0o c\u1ee7a Ch\u01b0\u01a1ng tr\u00ecnh GrabXu (bao g\u1ed3m vi\u1ec7c b\u1ed5 sung ho\u1eb7c h\u1ee7y b\u1ecf b\u1ea5t k\u1ef3 \u0111i\u1ec1u kho\u1ea3n n\u00e0o);<\/p><p>ii. ch\u1ea5m d\u1ee9t ho\u1eb7c \u0111i\u1ec1u ch\u1ec9nh n\u1ed9i dung t\u1eebng ch\u01b0\u01a1ng tr\u00ecnh c\u1ee5 th\u1ec3 \u0111\u01b0\u1ee3c tri\u1ec3n khai trong t\u1eebng th\u1eddi k\u1ef3;<\/p><p>iii. thu h\u1ed3i, \u0111i\u1ec1u ch\u1ec9nh v\u00e0\/ho\u1eb7c t\u00ednh l\u1ea1i b\u1ea5t k\u1ef3 s\u1ed1 GrabXu n\u00e0o \u0111\u00e3 \u0111\u01b0\u1ee3c th\u01b0\u1edfng;<\/p><p>iv. thay \u0111\u1ed5i s\u1ed1 GrabXu y\u00eau c\u1ea7u \u0111\u1ec3 quy \u0111\u1ed5i th\u00e0nh c\u00e1c Qu\u00e0 T\u1eb7ng c\u1ee5 th\u1ec3 ho\u1eb7c thay th\u1ebf b\u1ea5t k\u1ef3 Qu\u00e0 T\u1eb7ng n\u00e0o b\u1eb1ng b\u1ea5t k\u1ef3 l\u1ee3i \u00edch n\u00e0o c\u00f3 gi\u00e1 tr\u1ecb t\u01b0\u01a1ng t\u1ef1;<\/p><p>v. thay \u0111\u1ed5i s\u1ed1 GrabXu \u0111\u01b0\u1ee3c t\u00edch l\u0169y t\u00ednh tr\u00ean gi\u00e1 tr\u1ecb thanh to\u00e1n th\u1ef1c t\u1ebf c\u1ee7a c\u00e1c d\u1ecbch v\u1ee5 h\u1ee3p l\u1ec7 tr\u00ean \u1ee8ng D\u1ee5ng;<\/p><p>vi. \u0111i\u1ec1u ch\u1ec9nh c\u00e1c \u0111i\u1ec1u ki\u1ec7n v\u00e0 y\u00eau \u0111\u1ed1i v\u1edbi vi\u1ec7c t\u00edch l\u0169y GrabXu;<\/p><p>vii. \u0111i\u1ec1u ch\u1ec9nh ho\u1ea1t \u0111\u1ed9ng c\u00f3 th\u1ec3 t\u00edch l\u0169y GrabXu;<\/p><p>viii. \u0111i\u1ec1u ch\u1ec9nh ph\u01b0\u01a1ng th\u1ee9c s\u1eed d\u1ee5ng \u0111\u1ec3 t\u00ednh s\u1ed1 GrabXu;<\/p><p>ix. thu h\u1ed3i ho\u1eb7c ch\u1ea5m d\u1ee9t vi\u1ec7c th\u01b0\u1edfng GrabXu cho b\u1ea1n.<\/p><p>(e) Grab c\u00f3 th\u1ec3 t\u1ea1m ho\u00e3n vi\u1ec7c t\u00ednh v\u00e0 c\u1ed9ng d\u1ed3n s\u1ed1 GrabXu \u0111\u01b0\u1ee3c t\u00edch l\u0169y \u0111\u1ec3 x\u00e1c nh\u1eadn, \u0111i\u1ec1u ch\u1ec9nh nh\u1eefng l\u1ed7i sai trong vi\u1ec7c t\u00ednh to\u00e1n ho\u1eb7c \u0111i\u1ec1u ch\u1ec9nh ph\u00e9p t\u00ednh khi th\u1ea5y c\u1ea7n thi\u1ebft v\u00e0 s\u1ebd th\u00f4ng b\u00e1o cho b\u1ea1n qua \u1ee8ng D\u1ee5ng ho\u1eb7c \u0111\u1ecba ch\u1ec9 email \u0111\u0103ng k\u00fd c\u1ee7a b\u1ea1n.<\/p><p>(f) Grab, c\u00f3 to\u00e0n quy\u1ec1n quy\u1ebft \u0111\u1ecbnh m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i th\u00f4ng b\u00e1o tr\u01b0\u1edbc cho Ng\u01b0\u1eddi D\u00f9ng, t\u1eeb ch\u1ed1i vi\u1ec7c \u0111\u1ed5i Qu\u00e0 T\u1eb7ng, \u0111\u1ed5i GrabXu cho b\u1ea5t c\u1ee9 l\u00fd do g\u00ec, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n:<\/p><p>i. S\u1ed1 GrabXu kh\u00f4ng \u0111\u1ee7 \u0111\u1ec3 \u0111\u1ed5i Qu\u00e0 T\u1eb7ng c\u1ee5 th\u1ec3;<\/p><p>ii. Qu\u00e0 T\u1eb7ng kh\u00f4ng c\u00f2n t\u1ed3n t\u1ea1i ho\u1eb7c \u0111\u00e3 h\u1ebft h\u00e0ng t\u1ea1i \u0110\u1ed1i t\u00e1c Grab,<\/p><p>iii. GrabXu s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111\u1ed5i Qu\u00e0 T\u1eb7ng \u0111\u01b0\u1ee3c ph\u00e1t h\u00e0nh sai cho b\u1ea1n;<\/p><p>iv. Grab c\u00f3 nghi ng\u1edd h\u1ee3p l\u00fd r\u1eb1ng vi\u1ec7c \u0111\u1ed5i GrabXu c\u00f3 d\u1ea5u hi\u1ec7u \u0111\u00e1ng ng\u1edd, ph\u1ea1m ph\u00e1p ho\u1eb7c ph\u1ea1m t\u1ed9i ho\u1eb7c GrabXu c\u00f3 \u0111\u01b0\u1ee3c do h\u00e0nh vi kh\u00f4ng trung th\u1ef1c ho\u1eb7c gian d\u1ed1i ho\u1eb7c l\u1eeba g\u1ea1t.<\/p><p>10.2 Ngh\u0129a v\u1ee5 c\u1ee7a Grab<\/p><p>(a) Grab s\u1ebd t\u1ed5 ch\u1ee9c gi\u1edbi thi\u1ec7u c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e3 th\u1ecfa thu\u1eadn v\u1edbi \u0110\u1ed1i t\u00e1c Grab \u0111\u1ebfn c\u00e1c Ng\u01b0\u1eddi D\u00f9ng tr\u00ean c\u01a1 s\u1edf Th\u1ecfa thu\u1eadn GrabXu.<\/p><p>(b) Grab c\u00f3 tr\u00e1ch nhi\u1ec7m y\u00eau c\u1ea7u c\u00e1c \u0110\u1ed1i t\u00e1c Grab ph\u1ea3i cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 v\u00e0 ch\u1ecbu tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd v\u1ec1 c\u00e1c th\u00f4ng tin c\u00f3 li\u00ean quan \u0111\u1ebfn s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 v\u00e0 \u0111\u1ea3m b\u1ea3o t\u00ednh ch\u00ednh x\u00e1c, trung th\u1ef1c c\u1ee7a th\u00f4ng tin v\u1ec1 h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 c\u1ee7a \u0110\u1ed1i t\u00e1c Grab .<\/p><p>(c) Tri\u1ec3n khai v\u00e0 h\u1ee3p t\u00e1c v\u1edbi c\u00e1c \u0111\u1ed1i t\u00e1c trong vi\u1ec7c x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng c\u00e1c d\u1ecbch v\u1ee5, c\u00e1c c\u00f4ng c\u1ee5 ti\u1ec7n \u00edch ph\u1ee5c v\u1ee5 cho vi\u1ec7c th\u00fac \u0111\u1ea9y giao d\u1ecbch c\u1ee7a c\u00e1c Ng\u01b0\u1eddi D\u00f9ng, \u0110\u1ed1i t\u00e1c Grab tr\u00ean \u1ee8ng D\u1ee5ng.<\/p><p>11. Quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng<\/p><p>11.1 Quy\u1ec1n c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng:<\/p><p>Ng\u01b0\u1eddi D\u00f9ng \u0111\u01b0\u1ee3c nh\u1eadn v\u00e0 t\u1eadn h\u01b0\u1edfng l\u1ee3i \u00edch t\u1eeb Qu\u00e0 T\u1eb7ng, Ch\u01b0\u01a1ng tr\u00ecnh GrabXu tr\u00ean \u1ee8ng D\u1ee5ng theo c\u00e1c \u0111i\u1ec1u ki\u1ec7n, \u0111i\u1ec1u kho\u1ea3n t\u1ea1i \u0111\u00e2y v\u00e0 th\u1ec3 l\u1ec7 c\u1ee7a t\u1eebng ch\u01b0\u01a1ng tr\u00ecnh c\u1ee5 th\u1ec3 \u0111\u01b0\u1ee3c Grab c\u00f4ng b\u1ed1 v\u00e0o t\u1eebng th\u1eddi k\u1ef3.<\/p><p>11.2 Ngh\u0129a v\u1ee5 c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng:<\/p><p>(a) Kh\u00f4ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng Qu\u00e0 T\u1eb7ng, GrabXu tr\u00ean \u1ee8ng D\u1ee5ng v\u00e0o nh\u1eefng m\u1ee5c \u0111\u00edch b\u1ea5t h\u1ee3p ph\u00e1p, kh\u00f4ng h\u1ee3p l\u00fd, l\u1eeba \u0111\u1ea3o, \u0111e do\u1ea1, g\u00e2y h\u1ea1i \u0111\u1ebfn quy\u1ec1n l\u1ee3i c\u1ee7a b\u1ea5t c\u1ee9 c\u00e1 nh\u00e2n, t\u1ed5 ch\u1ee9c n\u00e0o. Trong tr\u01b0\u1eddng h\u1ee3p vi ph\u1ea1m th\u00ec Ng\u01b0\u1eddi D\u00f9ng ph\u1ea3i ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 c\u00e1c h\u00e0nh vi c\u1ee7a m\u00ecnh tr\u01b0\u1edbc ph\u00e1p lu\u1eadt. Ng\u01b0\u1eddi D\u00f9ng kh\u00f4ng \u0111\u01b0\u1ee3c gian l\u1eadn, l\u1ea1m d\u1ee5ng v\u00e0\/ho\u1eb7c th\u1ef1c hi\u1ec7n b\u1ea5t k\u1ef3 h\u00e0nh \u0111\u1ed9ng kh\u00f4ng trung th\u1ef1c n\u00e0o li\u00ean quan \u0111\u1ebfn Ch\u01b0\u01a1ng tr\u00ecnh GrabXu. Tr\u01b0\u1eddng h\u1ee3p Grab x\u00e1c minh \u0111\u01b0\u1ee3c vi ph\u1ea1m c\u1ee7a b\u1ea1n ho\u1eb7c nghi ng\u1edd b\u1ea1n c\u00f3 th\u1ef1c hi\u1ec7n h\u00e0nh vi vi ph\u1ea1m \u0111i\u1ec1u kho\u1ea3n n\u00e0y, Grab c\u00f3 to\u00e0n quy\u1ec1n \u00e1p d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p m\u00e0 Grab cho l\u00e0 c\u1ea7n thi\u1ebft \u0111\u1ec3 ng\u0103n ch\u1eb7n, x\u1eed l\u00fd vi ph\u1ea1m, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n: thu h\u1ed3i, h\u1ee7y GrabXu t\u00edch l\u0169y v\u00e0\/ho\u1eb7c t\u1ea1m ng\u01b0ng, h\u1ea1n ch\u1ebf, ch\u1ea5m d\u1ee9t t\u00e0i kho\u1ea3n ng\u01b0\u1eddi d\u00f9ng c\u1ee7a b\u1ea1n ho\u1eb7c b\u1ea5t k\u1ef3 quy\u1ec1n truy c\u1eadp n\u00e0o tr\u00ean \u1ee8ng D\u1ee5ng, theo to\u00e0n quy\u1ec1n quy\u1ebft \u0111\u1ecbnh c\u1ee7a Grab.<\/p><p>(b) ch\u1ecbu c\u00e1c chi ph\u00ed, thu\u1ebf, l\u1ec7 ph\u00ed, khi\u1ebfu n\u1ea1i ho\u1eb7c ngh\u0129a v\u1ee5 n\u00e0o ph\u00e1t sinh t\u1eeb vi\u1ec7c c\u1ea5p GrabXu, Qu\u00e0 T\u1eb7ng cho Ng\u01b0\u1eddi D\u00f9ng, quy \u0111\u1ed5i GrabXu v\u00e0\/ho\u1eb7c vi\u1ec7c s\u1eed d\u1ee5ng Qu\u00e0 T\u1eb7ng \u0111\u00e3 quy \u0111\u1ed5i v\u00e0 t\u1ea5t c\u1ea3 chi ph\u00ed v\u00e0 ph\u00ed t\u1ed5n ph\u00e1t sinh li\u00ean quan \u0111\u1ebfn c\u00e1c v\u1ea5n \u0111\u1ec1 \u0111\u00f3.<\/p><p>12. Quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a \u0110\u1ed1i t\u00e1c Grab:<\/p><p>12.1 Quy\u1ec1n c\u1ee7a \u0110\u1ed1i t\u00e1c Grab:<\/p><p>\u0110\u1ed1i t\u00e1c Grab \u0111\u01b0\u1ee3c tham gia Ch\u01b0\u01a1ng tr\u00ecnh GrabXu theo th\u1ecfa thu\u1eadn \u0111\u00e3 th\u1ed1ng nh\u1ea5t v\u1edbi Grab.<\/p><p>12.2 Ngh\u0129a v\u1ee5 c\u1ee7a \u0110\u1ed1i t\u00e1c Grab:<\/p><p>(a) \u0110\u1ed1i t\u00e1c Grab cam k\u1ebft nh\u1eefng th\u00f4ng tin cung c\u1ea5p cho Grab v\u00e0 nh\u1eefng th\u00f4ng tin \u0111\u0103ng t\u1ea3i l\u00ean \u1ee8ng D\u1ee5ng l\u00e0 \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c v\u00e0 c\u1eadp nh\u1eadt.<\/p><p>(b) \u0110\u1ed1i t\u00e1c Grab cam k\u1ebft \u0111\u1ea3m b\u1ea3o t\u00ednh h\u1ee3p ph\u00e1p c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c d\u00f9ng \u0111\u1ec3 quy \u0111\u1ed5i Qu\u00e0 T\u1eb7ng; \u0111\u1ea3m b\u1ea3o t\u00ednh hi\u1ec7u l\u1ef1c v\u00e0 kh\u1ea3 d\u1ee5ng c\u1ee7a c\u00e1c Qu\u00e0 T\u1eb7ng do Grab \u0111\u1ea1i di\u1ec7n cho \u0110\u1ed1i t\u00e1c Grab \u0111\u1ec3 ph\u00e2n ph\u00e1t; \u0111\u1ea3m b\u1ea3o c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c quy \u0111\u1ed5i theo Qu\u00e0 T\u1eb7ng ph\u1ea3i lu\u00f4n \u0111\u01b0\u1ee3c c\u00f3 s\u1eb5n v\u00e0 cung c\u1ea5p khi \u0111\u01b0\u1ee3c Ng\u01b0\u1eddi D\u00f9ng y\u00eau c\u1ea7u s\u1eed d\u1ee5ng d\u1ee5ng Qu\u00e0 T\u1eb7ng.<\/p><p>(c) \u0110\u1ed1i t\u00e1c Grab s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m duy tr\u00ec c\u01a1 s\u1edf v\u1eadt ch\u1ea5t th\u00edch h\u1ee3p (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf vi\u1ec7c \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean, c\u00e1c bi\u1ec7n ph\u00e1p ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9 v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 thi\u1ebft b\u1ecb k\u1ef9 thu\u1eadt) \u0111\u1ec3 tu\u00e2n th\u1ee7 v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c ngh\u0129a v\u1ee5 c\u1ee7a \u0110\u1ed1i t\u00e1c Grab \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh t\u1ea1i \u0111\u00e2y v\u00e0 t\u1ea1i Th\u1ecfa thu\u1eadn GrabXu. \u0110\u1ed1i t\u00e1c Grab cam \u0111oan v\u00e0 b\u1ea3o \u0111\u1ea3m r\u1eb1ng \u0110\u1ed1i t\u00e1c Grab t\u1ea1i m\u1ecdi th\u1eddi \u0111i\u1ec3m \u0111\u00e3 c\u00f3 \u0111\u1ea7y \u0111\u1ee7 c\u00e1c gi\u1ea5y ch\u1ee9ng nh\u1eadn, gi\u1ea5y ph\u00e9p, s\u1ef1 cho ph\u00e9p v\u00e0 ch\u1ea5p thu\u1eadn c\u1ea7n thi\u1ebft \u0111\u1ec3 th\u1ef1c hi\u1ec7n vi\u1ec7c cung c\u1ea5p s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh cho Ng\u01b0\u1eddi D\u00f9ng.<\/p><p>(d) \u0110\u1ed1i t\u00e1c Grab cam k\u1ebft kh\u00f4ng l\u1ee3i d\u1ee5ng vi\u1ec7c tham gia Ch\u01b0\u01a1ng tr\u00ecnh GrabXu cho nh\u1eefng m\u1ee5c \u0111\u00edch b\u1ea5t h\u1ee3p ph\u00e1p, kh\u00f4ng h\u1ee3p l\u00fd, l\u1eeba \u0111\u1ea3o, \u0111e do\u1ea1, th\u0103m d\u00f2 th\u00f4ng tin b\u1ea5t h\u1ee3p ph\u00e1p, l\u0169ng \u0111o\u1ea1n th\u1ecb tr\u01b0\u1eddng, c\u1ea1nh tranh kh\u00f4ng l\u00e0nh m\u1ea1nh, ch\u00e0o h\u00e0ng gi\u1ea3, k\u1ec3 c\u1ea3 ph\u1ee5c v\u1ee5 cho vi\u1ec7c ph\u00e1n \u0111o\u00e1n nhu c\u1ea7u th\u1ecb tr\u01b0\u1eddng.<\/p><p>(e) Ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi m\u1ecdi v\u1ea5n \u0111\u1ec1, khi\u1ebfu n\u1ea1i, khi\u1ebfu ki\u1ec7n, tranh ch\u1ea5p ph\u00e1t sinh li\u00ean quan \u0111\u1ebfn Qu\u00e0 T\u1eb7ng, s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c quy \u0111\u1ed5i t\u1eeb Qu\u00e0 T\u1eb7ng, vi\u1ec7c \u0111\u1ed5i GrabXu v\u00e0 b\u1ed3i th\u01b0\u1eddng t\u1ea5t c\u1ea3 c\u00e1c thi\u1ec7t h\u1ea1i cho Grab, Ng\u01b0\u1eddi D\u00f9ng ho\u1eb7c b\u1ea5t c\u1ee9 b\u00ean th\u1ee9 ba n\u00e0o do l\u1ed7i c\u1ee7a \u0110\u1ed1i t\u00e1c Grab (b\u1ea5t k\u1ec3 do c\u1ed1 \u00fd hay do b\u1ea5t c\u1ea9n).<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0cb7753 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0cb7753\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aa91d00\" data-id=\"aa91d00\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f1410aa elementor-section-height-default elementor-section-boxed elementor-section-height-default\" data-id=\"f1410aa\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-780776e\" data-id=\"780776e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e3db32 elementor-widget elementor-widget-text-editor\" data-id=\"1e3db32\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b>F. MUA V\u00c0 S\u1eec D\u1ee4NG TH\u1eba QU\u00c0 T\u1eb6NG<\/b><\/p><p>Mua Th\u1ebb Qu\u00e0 T\u1eb7ng cho Ng\u01b0\u1eddi D\u00f9ng<\/p><p>1. M\u1ee5c\u00a0n\u00e0y \u00e1p d\u1ee5ng cho vi\u1ec7c mua v\u00e0 s\u1eed d\u1ee5ng th\u1ebb qu\u00e0 t\u1eb7ng k\u1ef9 thu\u1eadt s\u1ed1 d\u00e0nh cho Ng\u01b0\u1eddi D\u00f9ng (\u201c<b>Th\u1ebb Qu\u00e0 T\u1eb7ng<\/b>\u201d) tr\u00ean N\u1ec1n T\u1ea3ng, bao g\u1ed3m vi\u1ec7c mua v\u1edbi s\u1ed1 l\u01b0\u1ee3ng l\u1edbn.<\/p><p>2. B\u1ea1n ph\u1ea3i c\u00f3 t\u00e0i kho\u1ea3n Grab h\u1ee3p l\u1ec7 \u0111\u1ec3 mua Th\u1ebb Qu\u00e0 T\u1eb7ng.<\/p><p>3. N\u1ebfu b\u1ea1n \u0111ang g\u1eedi Th\u1ebb Qu\u00e0 T\u1eb7ng, b\u1ea1n th\u1eeba nh\u1eadn v\u00e0 x\u00e1c nh\u1eadn r\u1eb1ng<\/p><ul><li>Ng\u01b0\u1eddi nh\u1eadn d\u1ef1 ki\u1ebfn c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 xem t\u00ean t\u00e0i kho\u1ea3n Grab c\u1ee7a b\u1ea1n;<\/li><\/ul><ul><li>B\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m \u0111\u1ea3m b\u1ea3o c\u00e1c th\u00f4ng tin giao h\u00e0ng (v\u00ed d\u1ee5: t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, qu\u1ed1c gia c\u1ee7a ng\u01b0\u1eddi nh\u1eadn) m\u00e0 b\u1ea1n cung c\u1ea5p l\u00e0 ch\u00ednh x\u00e1c v\u00e0 \u0111\u1ea7y \u0111\u1ee7. Grab s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m trong tr\u01b0\u1eddng h\u1ee3p Th\u1ebb Qu\u00e0 T\u1eb7ng kh\u00f4ng th\u1ec3 giao ho\u1eb7c \u0111\u01b0\u1ee3c giao t\u1edbi m\u1ed9t ng\u01b0\u1eddi nh\u1eadn kh\u00f4ng x\u00e1c \u0111\u1ecbnh n\u1ebfu c\u00e1c th\u00f4ng tin m\u00e0 b\u1ea1n cung c\u1ea5p kh\u00f4ng ch\u00ednh x\u00e1c ho\u1eb7c kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7;<\/li><\/ul><p>4. Vi\u1ec7c thanh to\u00e1n s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1eb1ng b\u1ea5t k\u1ef3 ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n n\u00e0o kh\u1ea3 d\u1ee5ng do Grab cung c\u1ea5p. N\u1ebfu b\u1ea1n mua Th\u1ebb Qu\u00e0 T\u1eb7ng cho ng\u01b0\u1eddi d\u00f9ng \u1edf n\u01b0\u1edbc ngo\u00e0i, s\u1ed1 ti\u1ec1n mua Th\u1ebb Qu\u00e0 T\u1eb7ng s\u1ebd \u0111\u01b0\u1ee3c t\u00ednh b\u1eb1ng n\u1ed9i t\u1ec7 c\u1ee7a ng\u01b0\u1eddi nh\u1eadn v\u00e0 t\u1ef7 gi\u00e1 h\u1ed1i \u0111o\u00e1i s\u1ebd \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh b\u1edfi c\u00f4ng ty ph\u00e1t h\u00e0nh th\u1ebb c\u1ee7a b\u1ea1n.<\/p><p>5. T\u1ea5t c\u1ea3 c\u00e1c giao d\u1ecbch mua Th\u1ebb Qu\u00e0 T\u1eb7ng l\u00e0 cu\u1ed1i c\u00f9ng v\u00e0 b\u1ea1n kh\u00f4ng th\u1ec3 h\u1ee7y b\u1ecf ho\u1eb7c trao \u0111\u1ed5i.<\/p><p>6. Grab c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i x\u1eed l\u00fd ho\u1eb7c ch\u1ea5p nh\u1eadn b\u1ea5t k\u1ef3 giao d\u1ecbch mua Th\u1ebb Qu\u00e0 T\u1eb7ng n\u00e0o m\u00e0 kh\u00f4ng c\u1ea7n cung c\u1ea5p l\u00fd do. B\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i ti\u1ec1n trong tr\u01b0\u1eddng h\u1ee3p Grab h\u1ee7y giao d\u1ecbch mua Th\u1ebb Qu\u00e0 T\u1eb7ng c\u1ee7a b\u1ea1n. Grab s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 b\u1ea5t k\u1ef3 t\u1ed5n th\u1ea5t n\u00e0o ph\u00e1t sinh t\u1eeb vi\u1ec7c Grab t\u1eeb ch\u1ed1i ho\u1eb7c h\u1ee7y b\u1ecf giao d\u1ecbch mua Th\u1ebb Qu\u00e0 T\u1eb7ng.<\/p><p>7. B\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m gi\u1ea3i quy\u1ebft b\u1ea5t k\u1ef3 tranh ch\u1ea5p n\u00e0o v\u1edbi \u0111\u01a1n v\u1ecb ph\u00e1t h\u00e0nh th\u1ebb t\u00edn d\u1ee5ng, th\u1ebb ghi n\u1ee3 ho\u1eb7c th\u1ebb kh\u00e1c c\u1ee7a b\u1ea1n.<\/p><p>Mua Th\u1ebb Qu\u00e0 T\u1eb7ng cho Doanh Nghi\u1ec7p<\/p><p>8. M\u1ee5c n\u00e0y \u00e1p d\u1ee5ng cho vi\u1ec7c mua Th\u1ebb Qu\u00e0 T\u1eb7ng tr\u1ea3 tr\u01b0\u1edbc b\u1edfi c\u00e1c doanh nghi\u1ec7p \u0111\u00e3 \u0111\u0103ng k\u00fd ho\u1ea1t \u0111\u1ed9ng t\u1ea1i Vi\u1ec7t Nam. Trong v\u00f2ng 05 (n\u0103m) ng\u00e0y sau khi b\u1ea1n ho\u00e0n t\u1ea5t ngh\u0129a v\u1ee5 thanh to\u00e1n, Grab s\u1ebd ph\u00e1t h\u00e0nh phi\u1ebfu thu cho t\u1ed5ng gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng Th\u1ebb Qu\u00e0 T\u1eb7ng c\u1ee7a b\u1ea1n (\u201c\u0110\u01a1n H\u00e0ng\u201d). \u0110\u1ec3 tr\u00e1nh hi\u1ec3u nh\u1ea7m, Grab s\u1ebd kh\u00f4ng xu\u1ea5t ho\u00e1 \u0111\u01a1n gi\u00e1 tr\u1ecb gia t\u0103ng \u0111\u1ed1i v\u1edbi \u0110\u01a1n H\u00e0ng theo quy \u0111\u1ecbnh c\u1ee7a c\u01a1 quan thu\u1ebf.<\/p><p>9. Grab b\u1ea3o l\u01b0u quy\u1ec1n t\u1ea1m d\u1eebng b\u1ea5t k\u1ef3 ho\u1ea1t \u0111\u1ed9ng chuy\u1ec3n giao Th\u1ebb Qu\u00e0 T\u1eb7ng n\u00e0o, t\u1ea1m ng\u1eebng k\u00edch ho\u1ea1t b\u1ea5t k\u1ef3 Th\u1ebb Qu\u00e0 T\u1eb7ng n\u00e0o v\u00e0\/ ho\u1eb7c ch\u1ea5m d\u1ee9t \u0110\u01a1n H\u00e0ng Th\u1ebb Qu\u00e0 T\u1eb7ng m\u00e0 kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o v\u00e0 kh\u00f4ng ph\u1ea3i ch\u1ecbu tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd \u0111\u1ed1i v\u1edbi b\u1ea1n trong tr\u01b0\u1eddng h\u1ee3p:<\/p><ul><li>giao d\u1ecbch ho\u1eb7c b\u1ea5t k\u1ef3 ph\u1ea7n n\u00e0o trong giao d\u1ecbch l\u00e0 gian l\u1eadn, b\u1ea5t h\u1ee3p ph\u00e1p ho\u1eb7c li\u00ean quan \u0111\u1ebfn b\u1ea5t k\u1ef3 ho\u1ea1t \u0111\u1ed9ng ph\u1ea1m t\u1ed9i n\u00e0o ho\u1eb7c b\u1ea1n vi ph\u1ea1m c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n n\u00e0y ho\u1eb7c b\u1ecb nghi ng\u1edd l\u00e0 gian l\u1eadn, b\u1ea5t h\u1ee3p ph\u00e1p ho\u1eb7c c\u00f3 li\u00ean quan \u0111\u1ebfn b\u1ea5t k\u1ef3 ho\u1ea1t \u0111\u1ed9ng ph\u1ea1m t\u1ed9i n\u00e0o;<\/li><li>b\u1ea1n th\u1ef1c hi\u1ec7n b\u1ea5t k\u1ef3 th\u1ecfa thu\u1eadn t\u1ef1 nguy\u1ec7n n\u00e0o v\u1edbi c\u00e1c ch\u1ee7 n\u1ee3 c\u1ee7a m\u00ecnh ho\u1eb7c tr\u1edf th\u00e0nh \u0111\u1ed1i t\u01b0\u1ee3ng c\u1ee7a b\u1ea5t k\u1ef3 quy\u1ebft \u0111\u1ecbnh h\u00e0nh ch\u00ednh, thanh l\u00fd ho\u1eb7c gi\u1ea3i th\u1ec3 n\u00e0o;<\/li><li>t\u00e0i s\u1ea3n c\u1ee7a b\u1ea1n b\u1ecb qu\u1ea3n l\u00fd b\u1edfi m\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh;<\/li><li>b\u1ea1n \u0111\u00ecnh ch\u1ec9 ho\u1eb7c \u0111e d\u1ecda \u0111\u00ecnh ch\u1ec9 b\u1ea5t k\u1ef3 kho\u1ea3n thanh to\u00e1n n\u00e0o d\u01b0\u1edbi \u0111\u00e2y ho\u1eb7c \u0111e d\u1ecda ng\u1eebng ho\u1ea1t \u0111\u1ed9ng kinh doanh.<\/li><\/ul><p>10. T\u1ea5t c\u1ea3 c\u00e1c \u0110\u01a1n H\u00e0ng l\u00e0 cu\u1ed1i c\u00f9ng v\u00e0 kh\u00f4ng th\u1ec3 b\u1ecb h\u1ee7y b\u1ecf b\u1edfi b\u1ea1n. B\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m \u0111\u1ea3m b\u1ea3o chi ti\u1ebft \u0110\u01a1n H\u00e0ng v\u00ed d\u1ee5 lo\u1ea1i Th\u1ebb Qu\u00e0 T\u1eb7ng, c\u00e1c m\u1ec7nh gi\u00e1, s\u1ed1 l\u01b0\u1ee3ng, \u0111\u1ecba ch\u1ec9 email c\u1ee7a ng\u01b0\u1eddi nh\u1eadn l\u00e0 ch\u00ednh x\u00e1c. Grab s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m trong tr\u01b0\u1eddng h\u1ee3p Th\u1ebb Qu\u00e0 T\u1eb7ng kh\u00f4ng th\u1ec3 giao ho\u1eb7c \u0111\u01b0\u1ee3c giao t\u1edbi m\u1ed9t ng\u01b0\u1eddi nh\u1eadn kh\u00f4ng x\u00e1c \u0111\u1ecbnh n\u1ebfu c\u00e1c chi ti\u1ebft m\u00e0 b\u1ea1n cung c\u1ea5p kh\u00f4ng ch\u00ednh x\u00e1c ho\u1eb7c kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7. B\u1ea1n cam k\u1ebft v\u1ec1 vi\u1ec7c c\u00f3 \u0111\u1ee7 th\u1ea9m quy\u1ec1n (v\u00ed d\u1ee5: c\u00f3 \u0111\u1ee7 ch\u1ea5p thu\u1eadn c\u1ea7n thi\u1ebft) \u0111\u1ec3 cung c\u1ea5p \u0111\u1ecba ch\u1ec9 email ng\u01b0\u1eddi nh\u1eadn cho Grab nh\u1eb1m ph\u1ee5c v\u1ee5 cho vi\u1ec7c giao nh\u1eadn.<\/p><p>11. Trong tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c Grab cho ph\u00e9p, b\u1ea1n c\u00f3 th\u1ec3 nh\u1eadn Th\u1ebb Qu\u00e0 T\u1eb7ng trong \u0110\u01a1n H\u00e0ng c\u1ee7a m\u00ecnh theo t\u1eebng \u0111\u1ee3t. Th\u1ebb Qu\u00e0 T\u1eb7ng s\u1ebd \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn ng\u01b0\u1eddi nh\u1eadn \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh b\u1edfi b\u1ea1n trong v\u00f2ng ba (03) ng\u00e0y l\u00e0m vi\u1ec7c sau khi Grab nh\u1eadn \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn b\u1eb1ng v\u0103n b\u1ea3n c\u1ee7a b\u1ea1n ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c th\u00f4ng tin chi ti\u1ebft trong \u0110\u01a1n H\u00e0ng. Th\u1ebb Qu\u00e0 T\u1eb7ng trong \u0110\u01a1n H\u00e0ng c\u1ee7a b\u1ea1n ph\u1ea3i \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong v\u00f2ng s\u00e1u (06) th\u00e1ng k\u1ec3 t\u1eeb ng\u00e0y Grab giao m\u00e3 \u0111i\u1ec7n t\u1eed v\u00e0 ph\u00e1t h\u00e0nh phi\u1ebfu thu cho b\u1ea1n, b\u1ea5t k\u1ef3 Th\u1ebb Qu\u00e0 T\u1eb7ng n\u00e0o ch\u01b0a \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong th\u1eddi h\u1ea1n tr\u00ean s\u1ebd b\u1ecb h\u1ee7y b\u1ecf.<\/p><p>12. Grab s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1edbi b\u1ea1n, d\u00f9 ph\u00e1t sinh t\u1eeb h\u1ee3p \u0111\u1ed3ng, sai l\u1ea7m hay c\u00e1c h\u00ecnh th\u1ee9c kh\u00e1c, \u0111\u1ed1i v\u1edbi (a) b\u1ea5t k\u1ef3 t\u1ed5n th\u1ea5t kinh t\u1ebf tr\u1ef1c ti\u1ebfp ho\u1eb7c gi\u00e1n ti\u1ebfp n\u00e0o (bao g\u1ed3m thi\u1ec7t h\u1ea1i v\u1ec1 l\u1ee3i nhu\u1eadn, ti\u1ebft ki\u1ec7m, chi ti\u00eau th\u01b0\u01a1ng m\u1ea1i) ho\u1eb7c (b) b\u1ea5t k\u1ef3 thi\u1ec7t h\u1ea1i gi\u00e1n ti\u1ebfp, do h\u1ec7 qu\u1ea3, ng\u1eabu nhi\u00ean, \u0111\u1eb7c th\u00f9, mang t\u00ednh tr\u1eebng ph\u1ea1t ph\u00e1t sinh li\u00ean quan \u0111\u1ebfn vi\u1ec7c cung c\u1ea5p Th\u1ebb Qu\u00e0 T\u1eb7ng theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n n\u00e0y. Kh\u00f4ng c\u00f3 \u0111i\u1ec1u kho\u1ea3n n\u00e0o trong c\u00e1c \u0111i\u1ec1u kho\u1ea3n n\u00e0y gi\u1edbi h\u1ea1n ho\u1eb7c lo\u1ea1i tr\u1eeb tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi tr\u01b0\u1eddng h\u1ee3p t\u1eed vong ho\u1eb7c th\u01b0\u01a1ng t\u1eadt c\u00e1 nh\u00e2n do s\u01a1 su\u1ea5t ho\u1eb7c gian l\u1eadn g\u00e2y ra.<\/p><p>13. B\u1ea1n \u0111\u1ed3ng \u00fd b\u1ea3o v\u1ec7, b\u1ed3i th\u01b0\u1eddng v\u00e0 gi\u1eef cho Grab, c\u00e1c b\u00ean c\u1ea5p li-x\u0103ng cho Grab v\u00e0 c\u00f4ng ty m\u1eb9, c\u00f4ng ty li\u00ean k\u1ebft, c\u00f4ng ty con, c\u00e1n b\u1ed9, gi\u00e1m \u0111\u1ed1c, th\u00e0nh vi\u00ean, nh\u00e2n vi\u00ean, lu\u1eadt s\u01b0 v\u00e0 \u0111\u1ea1i l\u00fd c\u1ee7a m\u1ed7i b\u00ean kh\u00f4ng b\u1ecb t\u1ed5n h\u1ea1i v\u00e0 ch\u1ed1ng l\u1ea1i m\u1ecdi khi\u1ebfu n\u1ea1i, chi ph\u00ed, thi\u1ec7t h\u1ea1i, t\u1ed5n th\u1ea5t, tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd v\u00e0 ph\u00ed kh\u00e1c (bao g\u1ed3m ph\u00ed lu\u1eadt s\u01b0 v\u00e0 chi ph\u00ed v\u00e0\/ ho\u1eb7c c\u00e1c kho\u1ea3n ph\u1ea1t theo quy \u0111\u1ecbnh) ph\u00e1t sinh t\u1eeb ho\u1eb7c li\u00ean quan \u0111\u1ebfn (a) b\u1ea5t k\u1ef3 \u0110\u01a1n H\u00e0ng n\u00e0o do b\u1ea1n ho\u1eb7c nh\u00e2n danh b\u1ea1n \u0111\u1eb7t, (b) vi\u1ec7c b\u1ea1n vi ph\u1ea1m c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n n\u00e0y ho\u1eb7c b\u1ea5t k\u1ef3 lu\u1eadt ho\u1eb7c quy \u0111\u1ecbnh hi\u1ec7n h\u00e0nh n\u00e0o, d\u00f9 c\u00f3 ho\u1eb7c kh\u00f4ng \u0111\u01b0\u1ee3c d\u1eabn chi\u1ebfu \u1edf \u0111\u00e2y v\u00e0 (c) vi\u1ec7c b\u1ea1n s\u1eed d\u1ee5ng ho\u1eb7c l\u1ea1m d\u1ee5ng Th\u1ebb Qu\u00e0 T\u1eb7ng.<\/p><p>14. B\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng t\u00ean, logo ho\u1eb7c nh\u00e3n hi\u1ec7u c\u1ee7a Grab m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 ch\u1ea5p thu\u1eadn tr\u01b0\u1edbc b\u1eb1ng v\u0103n b\u1ea3n c\u1ee7a Grab. Grab c\u00f3 th\u1ec3 r\u00fat l\u1ea1i s\u1ef1 \u0111\u1ed3ng \u00fd \u0111\u00e3 c\u1ea5p tr\u01b0\u1edbc \u0111\u00f3 v\u00e0o b\u1ea5t c\u1ee9 l\u00fac n\u00e0o b\u1eb1ng c\u00e1ch th\u00f4ng b\u00e1o cho b\u1ea1n.<\/p><p>15. B\u1eb1ng vi\u1ec7c \u0110\u1eb7t H\u00e0ng, b\u1ea1n \u0111\u1ed3ng \u00fd v\u00e0\u00a0 x\u00e1c nh\u1eadn r\u1eb1ng Th\u1ebb Qu\u00e0 T\u1eb7ng ph\u1ea3i \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh t\u1ea1i \u0111\u00e2y. Ngo\u00e0i ra, b\u1ea1n vui l\u00f2ng tham kh\u1ea3o Th\u00f4ng b\u00e1o b\u1ea3o m\u1eadt c\u1ee7a<a href=\"https:\/\/www.grab.com\/vn\/terms-policies\/privacy-notice\/\">\u00a0Grab<\/a>\u00a0\u0111\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i th\u00edch c\u00e1ch Grab thu th\u1eadp, s\u1eed d\u1ee5ng, x\u1eed l\u00fd v\u00e0 ti\u1ebft l\u1ed9 D\u1eef Li\u1ec7u C\u00e1 Nh\u00e2n th\u00f4ng qua vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c trang web v\u00e0 \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng c\u1ee7a Grab.<\/p><p>S\u1eed D\u1ee5ng Th\u1ebb Qu\u00e0 T\u1eb7ng<\/p><p>16. M\u1ee5c n\u00e0y \u00e1p d\u1ee5ng cho vi\u1ec7c s\u1eed d\u1ee5ng Th\u1ebb Qu\u00e0 T\u1eb7ng c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng.<\/p><p>17. B\u1ea1n ph\u1ea3i c\u00f3 t\u00e0i kho\u1ea3n Grab h\u1ee3p l\u1ec7 \u0111\u1ec3 nh\u1eadn v\u00e0 quy \u0111\u1ed5i Th\u1ebb Qu\u00e0 T\u1eb7ng. Grab s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho b\u1ea5t k\u1ef3 s\u1ef1 ch\u1eadm tr\u1ec5 n\u00e0o trong vi\u1ec7c g\u1eedi, chuy\u1ec3n ho\u1eb7c nh\u1eadn Th\u1ebb Qu\u00e0 T\u1eb7ng.<\/p><p>18. Vi\u1ec7c quy \u0111\u1ed5i v\u00e0 s\u1eed d\u1ee5ng Th\u1ebb Qu\u00e0 T\u1eb7ng ph\u1ea3i tu\u00e2n theo c\u00e1c \u0111i\u1ec1u ki\u1ec7n s\u1eed d\u1ee5ng \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh cho m\u1ed7i Th\u1ebb Qu\u00e0 T\u1eb7ng, bao g\u1ed3m:<\/p><ul><li>lo\u1ea1i h\u00ecnh h\u00e0ng h\u00f3a\/d\u1ecbch v\u1ee5 Grab ho\u1eb7c (c\u00e1c) th\u01b0\u01a1ng nh\u00e2n m\u00e0 Th\u1ebb Qu\u00e0 T\u1eb7ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c quy \u0111\u1ed5i;<\/li><\/ul><ul><li>qu\u1ed1c gia c\u00f3 th\u1ec3 quy \u0111\u1ed5i Th\u1ebb Qu\u00e0 T\u1eb7ng;<\/li><\/ul><ul><li>Ng\u00e0y h\u1ebft h\u1ea1n; v\u00e0<\/li><li>b\u1ea5t k\u1ef3 h\u1ea1n ch\u1ebf n\u00e0o kh\u00e1c \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o b\u1edfi Grab.<\/li><\/ul><p>19. Th\u1ebb Qu\u00e0 T\u1eb7ng ch\u1ec9 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c quy \u0111\u1ed5i tr\u00ean \u1ee8ng D\u1ee5ng Grab. Ng\u01b0\u1eddi D\u00f9ng n\u00ean \u0111\u1ea3m b\u1ea3o \u0111\u00e3 t\u1ea3i phi\u00ean b\u1ea3n m\u1edbi nh\u1ea5t c\u1ee7a \u1ee8ng D\u1ee5ng Grab.<\/p><p>20. Grab s\u1ebd kh\u00f4ng thay th\u1ebf, trao \u0111\u1ed5i ho\u1eb7c ho\u00e0n tr\u1ea3 b\u1ea5t k\u1ef3 Th\u1ebb Qu\u00e0 T\u1eb7ng n\u00e0o \u0111\u00e3 h\u1ebft h\u1ea1n.<\/p><p>21. Th\u1ebb Qu\u00e0 T\u1eb7ng kh\u00f4ng th\u1ec3 chuy\u1ec3n giao cho m\u1ed9t t\u00e0i kho\u1ea3n Grab kh\u00e1c.<\/p><p>22. M\u1ed7i Th\u1ebb Qu\u00e0 T\u1eb7ng ch\u1ec9 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c quy \u0111\u1ed5i m\u1ed9t l\u1ea7n. B\u1ea5t k\u1ef3 gi\u00e1 tr\u1ecb n\u00e0o c\u1ee7a Th\u1ebb Qu\u00e0 T\u1eb7ng ch\u01b0a \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng s\u1ebd b\u1ecb h\u1ee7y b\u1ecf. N\u1ebfu gi\u00e1 tr\u1ecb giao d\u1ecbch c\u1ee7a b\u1ea1n v\u01b0\u1ee3t qu\u00e1 gi\u00e1 tr\u1ecb c\u1ee7a Th\u1ebb Qu\u00e0 T\u1eb7ng, b\u1ea1n s\u1ebd ph\u1ea3i thanh to\u00e1n th\u00eam s\u1ed1 ti\u1ec1n c\u00f2n thi\u1ebfu. Th\u1ebb Qu\u00e0 T\u1eb7ng c\u00f3 th\u1ec3 kh\u00f4ng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho ph\u00ed n\u1ec1n t\u1ea3ng c\u1ee7a Grab.<\/p><p>23. Grab kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u00e0 kh\u00f4ng b\u1ea3o \u0111\u1ea3m ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0\/ ho\u1eb7c gi\u1ea3i ph\u00e1p m\u00e0 Th\u1ebb Qu\u00e0 T\u1eb7ng \u0111\u01b0\u1ee3c quy \u0111\u1ed5i.<\/p><p>24. Th\u1ebb Qu\u00e0 T\u1eb7ng kh\u00f4ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ed3ng th\u1eddi v\u1edbi c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i ho\u1eb7c gi\u1ea3m gi\u00e1 kh\u00e1c, tr\u1eeb khi c\u00f3 quy \u0111\u1ecbnh kh\u00e1c.<\/p><p>25. Grab s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m ho\u1eb7c c\u00f3 ngh\u0129a v\u1ee5 \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 Th\u1ebb Qu\u00e0 T\u1eb7ng \u0111\u01b0\u1ee3c b\u00e1n b\u1edfi b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o.<\/p><p>26. Th\u1ebb Qu\u00e0 T\u1eb7ng kh\u00f4ng th\u1ec3 quy \u0111\u1ed5i th\u00e0nh ti\u1ec1n m\u1eb7t.<\/p><p>27. Grab c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n b\u1ea5t k\u1ef3 h\u00e0nh \u0111\u1ed9ng n\u00e0o \u0111\u1ed1i v\u1edbi vi\u1ec7c s\u1eed d\u1ee5ng Th\u1ebb Qu\u00e0 T\u1eb7ng b\u1ea5t h\u1ee3p ph\u00e1p ho\u1eb7c gian l\u1eadn, bao g\u1ed3m \u0111\u00ecnh ch\u1ec9 ho\u1eb7c ch\u1ea5m d\u1ee9t t\u00e0i kho\u1ea3n Grab c\u1ee7a b\u1ea1n v\u00e0 h\u1ee7y Th\u1ebb Qu\u00e0 T\u1eb7ng m\u00e0 kh\u00f4ng c\u1ea7n b\u1ed3i ho\u00e0n.<\/p><p><strong>G. G\u00d3I TH\u01af\u01a0NG M\u1ea0I \u0110I\u1ec6N T\u1eec D\u00c0NH CHO TH\u01af\u01a0NG NH\u00c2N<\/strong><\/p><p>1.\u00a0G\u00f3i Th\u01b0\u01a1ng M\u1ea1i \u0110i\u1ec7n T\u1eed (\u201c<strong>G\u00f3i TM\u0110T<\/strong>\u201d) l\u00e0 c\u00e1c \u0111\u1ec1 xu\u1ea5t d\u1ecbch v\u1ee5 c\u1ee7a Grab, ch\u1eb3ng h\u1ea1n nh\u01b0 d\u1ecbch v\u1ee5 g\u00f3i d\u1ecbch v\u1ee5 th\u00fac \u0111\u1ea9y hi\u1ec3n th\u1ecb, g\u00f3i d\u1ecbch v\u1ee5 chi\u1ebfn d\u1ecbch v\u00e0 c\u00e1c g\u00f3i d\u1ecbch v\u1ee5 kh\u00e1c m\u00e0 Grab c\u00f3 th\u1ec3 cung c\u1ea5p t\u00f9y t\u1eebng th\u1eddi \u0111i\u1ec3m (\u201c<strong>D\u1ecbch V\u1ee5<\/strong>\u201d) m\u00e0 b\u1ea1n s\u1ebd c\u00f3 th\u1ec3 h\u01b0\u1edfng m\u1ed9t s\u1ed1 quy\u1ec1n h\u1ea1n v\u00e0 \u01b0u \u0111\u00e3i nh\u1ea5t \u0111\u1ecbnh b\u1eb1ng c\u00e1ch tham gia ho\u1eb7c th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m \u0111\u1ebfn D\u1ecbch V\u1ee5 th\u00f4ng qua \u1ee8ng D\u1ee5ng v\u00e0\/ho\u1eb7c N\u1ec1n t\u1ea3ng, c\u0103n c\u1ee9 theo \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n d\u01b0\u1edbi \u0111\u00e2y.<\/p><p>2. \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 c\u1ee7a G\u00f3i TM\u0110T n\u00e0y l\u00e0 ph\u1ee5 l\u1ee5c c\u1ee7a (i) b\u1ea5t k\u1ef3 v\u00e0\/ho\u1eb7c t\u1ea5t c\u1ea3 c\u00e1c h\u1ee3p \u0111\u1ed3ng d\u1ecbch v\u1ee5 v\u1ec1 G\u00f3i TM\u0110T m\u00e0 b\u1ea1n \u0111\u1ed3ng \u00fd v\u1edbi Grab (\u201c<strong>H\u1ee3p \u0111\u1ed3ng<\/strong>\u201d) ho\u1eb7c (ii) b\u1ea5t k\u1ef3 y\u00eau c\u1ea7u n\u00e0o c\u1ee7a b\u1ea1n tham gia G\u00f3i TM\u0110T (bao g\u1ed3m chi\u1ebfn d\u1ecbch ti\u00eau \u0111i\u1ec3m) th\u00f4ng qua \u1ee8ng d\u1ee5ng v\u00e0\/ho\u1eb7c n\u1ec1n t\u1ea3ng Qu\u1ea3n L\u00fd Ti\u1ebfp Th\u1ecb (\u201cY\u00eau C\u1ea7u Tham Gia\u201d).<\/p><p>3. \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 c\u1ee7a G\u00f3i TM\u0110T n\u00e0y ph\u1ee5 thu\u1ed9c v\u00e0o (i) h\u1ee3p \u0111\u1ed3ng th\u01b0\u01a1ng nh\u00e2n Grab m\u00e0 b\u1ea1n \u0111\u00e3 k\u00fd v\u1edbi Grab khi b\u1ea1n tham gia l\u00e0m th\u01b0\u01a1ng nh\u00e2n Grab (\u201c<b>Th\u1ecfa thu\u1eadn<\/b>\u201d) v\u00e0 (ii) \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5: V\u1eadn t\u1ea3i, Giao nh\u1eadn v\u00e0 Th\u01b0\u01a1ng m\u1ea1i (\u201c<b>\u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng<\/b>\u201d) v\u00e0 (iii) c\u00e1c ch\u00ednh s\u00e1ch li\u00ean quan kh\u00e1c c\u1ee7a Grab v\u00e0 quy t\u1eafc \u1ee9ng x\u1eed \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho b\u1ea1n (sau \u0111\u00e2y g\u1ecdi chung l\u00e0 \u201c<b>\u0110i\u1ec1u Kho\u1ea3n Ch\u00ednh<\/b>\u201d).<\/p><p>4. B\u1ea5t k\u1ef3 c\u1ee5m t\u1eeb \u0111\u01b0\u1ee3c vi\u1ebft hoa n\u00e0o nh\u01b0ng kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a t\u1ea1i \u0111\u00e2y s\u1ebd c\u00f3 ngh\u0129a nh\u01b0 \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh t\u1ea1i \u0110i\u1ec1u Kho\u1ea3n Ch\u00ednh (tr\u1eeb khi ng\u1eef c\u1ea3nh c\u00f3 y\u00eau c\u1ea7u kh\u00e1c); v\u00e0 c\u00e1c l\u01b0u \u00fd \u0111\u1eb7c bi\u1ec7t s\u1ebd c\u1ea7n \u0111\u01b0\u1ee3c tham chi\u1ebfu \u0111\u1ebfn (c\u00e1c) ph\u1ea7n quy \u0111\u1ecbnh v\u1ec1 ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp th\u1ecb n\u00eau t\u1ea1i \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng.<\/p><p>5. B\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c xem l\u00e0 \u0111\u00e3 \u0111\u1ed3ng \u00fd v\u1edbi c\u00e1c \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 c\u1ee7a G\u00f3i TM\u0110T n\u00e0y m\u00e0 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh theo t\u1eebng th\u1eddi gian. Vi\u1ec7c b\u1ea1n ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng ho\u1eb7c tham gia G\u00f3i TM\u0110T th\u00f4ng qua H\u1ee3p \u0111\u1ed3ng ho\u1eb7c Y\u00eau C\u1ea7u Tham Gia, sau khi c\u00f3 b\u1ea5t k\u1ef3 thay \u0111\u1ed5i ho\u1eb7c c\u1eadp nh\u1eadt n\u00e0o \u0111\u1ed1i v\u1edbi \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 G\u00f3i TM\u0110T, b\u1ea5t k\u1ec3 l\u00e0 b\u1ea1n \u0111\u00e3 xem x\u00e9t hay ch\u01b0a, s\u1ebd t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi vi\u1ec7c b\u1ea1n \u0111\u00e3 ch\u1ea5p thu\u1eadn v\u00e0 \u0111\u1ed3ng \u00fd \u0111\u1ed1i v\u1edbi nh\u1eefng thay \u0111\u1ed5i trong \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 G\u00f3i TM\u0110T.<\/p><p>6. B\u00ean c\u1ea1nh nh\u1eefng n\u1ed9i dung n\u00eau tr\u00ean, b\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea1n \u0111\u00e3 \u0111\u1ecdc v\u00e0 hi\u1ec3u c\u00e1c chi ti\u1ebft \u0111\u1ec1 xu\u1ea5t c\u1ee7a G\u00f3i TM\u0110T nh\u01b0 \u0111\u01b0\u1ee3c cung c\u1ea5p trong H\u1ee3p \u0111\u1ed3ng ho\u1eb7c Y\u00eau C\u1ea7u Tham Giam, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n (i) th\u00f4ng tin li\u00ean quan \u0111\u1ebfn m\u00f4 t\u1ea3 ch\u01b0\u01a1ng tr\u00ecnh, (ii) th\u1eddi h\u1ea1n li\u00ean quan, (iii) c\u00e1c thay \u0111\u1ed5i v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5\/ hoa h\u1ed3ng (n\u1ebfu c\u00f3) trong th\u1eddi h\u1ea1n ch\u01b0\u01a1ng tr\u00ecnh, (iv) c\u00e1c c\u1eeda h\u00e0ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n tham gia, (v) (c\u00e1c) ngh\u0129a v\u1ee5 t\u00e0i tr\u1ee3 v\u00e0 chi ph\u00ed, (vi) b\u1ea5t k\u1ef3 ph\u01b0\u01a1ng \u00e1n c\u1ea5n tr\u1eeb c\u1ee5 th\u1ec3 n\u00e0o v\u00e0 t\u00e0i s\u1ea3n ti\u1ebfp th\u1ecb \u0111\u01b0\u1ee3c bao g\u1ed3m, v\u00e0 (vii) b\u1ea5t k\u1ef3 \u0111i\u1ec1u kho\u1ea3n n\u00e0o kh\u00e1c \u0111\u01b0\u1ee3c \u0111\u1ed3ng \u00fd. B\u1ea1n \u0111\u1ed3ng \u00fd v\u00e0 hi\u1ec3u r\u1eb1ng vi\u1ec7c b\u1ea1n tham gia G\u00f3i TM\u0110T th\u00f4ng qua H\u1ee3p \u0111\u1ed3ng ho\u1eb7c Y\u00eau C\u1ea7u Tham Gia c\u1ee7a b\u1ea1n s\u1ebd ph\u1ea3i nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng \u00fd c\u1ee7a Grab.<\/p><p>7. \u0110\u1ec3 cung c\u1ea5p D\u1ecbch V\u1ee5 cho b\u1ea1n, b\u1ea1n \u1ee7y quy\u1ec1n cho Grab th\u1ef1c hi\u1ec7n c\u00e1c ho\u1ea1t \u0111\u1ed9ng d\u01b0\u1edbi \u0111\u00e2y, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n:<\/p><p>a. th\u1ef1c hi\u1ec7n c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i;<\/p><p>b. c\u00e1c kho\u1ea3n \u0111\u1ea7u t\u01b0 v\u00e0 s\u00e1ng ki\u1ebfn v\u1ec1 chi\u1ebfn d\u1ecbch\/ ti\u1ebfp th\u1ecb,<\/p><p>v\u00e0\/ ho\u1eb7c b\u1ea5t k\u1ef3 s\u00e1ng ki\u1ebfn n\u00e0o kh\u00e1c theo th\u1eddi gian mi\u1ec5n l\u00e0 li\u00ean quan \u0111\u1ebfn D\u1ecbch V\u1ee5, d\u00f9 \u0111\u00f3 l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p c\u1ee7a c\u00e1c ho\u1ea1t \u0111\u1ed9ng ho\u1eb7c l\u00e0 m\u1ed9t ho\u1ea1t \u0111\u1ed9ng c\u1ee5 th\u1ec3. B\u1ea1n \u0111\u1ed3ng \u00fd v\u00e0 t\u1ea1i \u0111\u00e2y \u1ee7y quy\u1ec1n Grab \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u0169ng nh\u01b0 s\u1eed d\u1ee5ng quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7 (v\u00ed d\u1ee5 nh\u01b0 logo) cho m\u1ee5c \u0111\u00edch th\u1ef1c hi\u1ec7n D\u1ecbch V\u1ee5 (sau \u0111\u00e2y g\u1ecdi l\u00e0 \u201c<b>Ho\u1ea1t \u0111\u1ed9ng Ti\u1ebfp th\u1ecb<\/b>\u201c).<\/p><p>8.\u00a0B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng Grab s\u1ebd s\u1eed d\u1ee5ng c\u00e1c n\u1ed7 l\u1ef1c v\u00e0 c\u00e2n nh\u1eafc h\u1ee3p l\u00fd v\u1ec1 m\u1eb7t th\u01b0\u01a1ng m\u1ea1i \u0111\u1ec3 ti\u1ebfp th\u1ecb c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0\/ho\u1eb7c nh\u00e0 h\u00e0ng c\u1ee7a Th\u01b0\u01a1ng nh\u00e2n v\u00e0 cung c\u1ea5p th\u00f4ng tin\/ b\u00e1o c\u00e1o c\u1ea7n thi\u1ebft cho Th\u01b0\u01a1ng nh\u00e2n, \u0111\u1ec3 theo d\u00f5i k\u1ebft qu\u1ea3 c\u1ee7a c\u00e1c Ho\u1ea1t \u0111\u1ed9ng Ti\u1ebfp th\u1ecb. B\u1ea1n bi\u1ebft v\u00e0 \u0111\u1ed3ng \u00fd r\u1eb1ng Grab kh\u00f4ng \u0111\u1ea3m b\u1ea3o b\u1ea5t k\u1ef3 m\u1ee9c hi\u1ec7u su\u1ea5t n\u00e0o v\u00e0\/ho\u1eb7c k\u1ebft qu\u1ea3 c\u1ee7a c\u00e1c Ho\u1ea1t \u0111\u1ed9ng Ti\u1ebfp th\u1ecb.<\/p><p>9. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng s\u1ed1 ti\u1ec1n \u0111\u01b0\u1ee3c thanh to\u00e1n cho Grab s\u1ebd b\u1ecb \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch thu\u1ebf hi\u1ec7n h\u00e0nh, ph\u00ed v\u00e0\/ ho\u1eb7c b\u1ea5t k\u1ef3 chi ph\u00ed theo quy \u0111\u1ecbnh v\u00e0 b\u1ea5t k\u1ef3 lo\u1ea1i thu\u1ebf m\u1edbi n\u00e0o c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng b\u1ea5t c\u1ee9 l\u00fac n\u00e0o, v\u00e0 b\u1ea1n s\u1ebd c\u00f3 tr\u00e1ch nhi\u1ec7m thanh to\u00e1n c\u00e1c lo\u1ea1i thu\u1ebf \u0111\u00f3 \u0111\u1ed1i v\u1edbi s\u1ed1 ti\u1ec1n d\u1ef1a tr\u00ean (c\u00e1c) G\u00f3i TM\u0110T v\u00e0\/ ho\u1eb7c D\u1ecbch V\u1ee5.<\/p><p>10. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng Grab, theo quy\u1ebft \u0111\u1ecbnh ri\u00eang c\u1ee7a m\u00ecnh, c\u00f3 quy\u1ec1n quy\u1ebft \u0111\u1ecbnh ph\u00e2n b\u1ed5 ng\u00e2n s\u00e1ch chi\u1ebfn d\u1ecbch \u0111\u00e3 th\u1ecfa thu\u1eadn theo H\u1ee3p \u0111\u1ed3ng ho\u1eb7c Y\u00eau C\u1ea7u Tham Gia \u0111\u1ec3 th\u1ef1c hi\u1ec7n Ho\u1ea1t \u0111\u1ed9ng Ti\u1ebfp th\u1ecb. Theo \u0111\u00f3, b\u1ea1n c\u0169ng \u0111\u1ed3ng \u00fd th\u00eam r\u1eb1ng b\u1ea5t k\u1ef3 chi ph\u00ed n\u00e0o m\u00e0 b\u1ea1n \u0111\u00e3 thanh to\u00e1n cho Grab \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c Ho\u1ea1t \u0111\u1ed9ng Ti\u1ebfp th\u1ecb s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i d\u01b0\u1edbi b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c n\u00e0o.<\/p><p>11. B\u1ea1n hi\u1ec3u v\u00e0 \u0111\u1ed3ng \u00fd r\u1eb1ng th\u1eddi gian c\u1ee7a G\u00f3i TM\u0110T s\u1ebd ti\u1ebfp t\u1ee5c cho \u0111\u1ebfn khi:<\/p><p>a. Th\u1eddi h\u1ea1n c\u1ee7a H\u1ee3p \u0111\u1ed3ng k\u1ebft th\u00fac; HO\u1eb6C<\/p><p>b. Th\u01b0\u01a1ng Nh\u00e2n quy\u1ebft \u0111\u1ecbnh k\u1ebft th\u00fac G\u00f3i TM\u0110T tr\u01b0\u1edbc th\u1eddi h\u1ea1n v\u00e0 ph\u1ea3i g\u1eedi y\u00eau c\u1ea7u ch\u1ea5m d\u1ee9t G\u00f3i TM\u0110T b\u1eb1ng v\u0103n b\u1ea3n th\u00f4ng qua c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n m\u00e0 Grab tri\u1ec3n khai cho m\u1ee5c \u0111\u00edch n\u00e0y t\u00f9y t\u1eebng th\u1eddi \u0111i\u1ec3m (\u201c<b>Y\u00eau C\u1ea7u Ch\u1ea5m D\u1ee9t<\/b>\u201d). Y\u00eau C\u1ea7u Ch\u1ea5m D\u1ee9t ph\u1ea3i \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng \u00fd c\u1ee7a Grab. Tr\u1eeb khi v\u00e0 cho \u0111\u1ebfn ng\u00e0y b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn c\u1ee7a Grab r\u1eb1ng Y\u00eau C\u1ea7u Ch\u1ea5m D\u1ee9t \u0111\u00e3 \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn, b\u1ea1n s\u1ebd v\u1eabn ch\u1ecbu tr\u00e1ch nhi\u1ec7m thanh to\u00e1n c\u00e1c kho\u1ea3n ph\u1ea3i tr\u1ea3 cho Grab; HO\u1eb6C<\/p><p>c. Grab h\u1ee7y ho\u1eb7c t\u1ea1m ng\u1eebng G\u00f3i TM\u0110T.<\/p><p>12. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng Grab c\u00f3 quy\u1ec1n s\u1eeda \u0111\u1ed5i G\u00f3i TM\u0110T ho\u1eb7c b\u1ea5t k\u1ef3 ph\u1ea7n n\u00e0o c\u1ee7a D\u1ecbch V\u1ee5 n\u00e0y, v\u00ec b\u1ea5t k\u1ef3 l\u00fd do g\u00ec v\u00e0o b\u1ea5t k\u1ef3 l\u00fac n\u00e0o c\u00f3 ho\u1eb7c kh\u00f4ng c\u1ea7n ph\u1ea3i th\u00f4ng b\u00e1o cho b\u1ea1n.<\/p><p>13. B\u1ea1n hi\u1ec3u r\u1eb1ng H\u1ee3p \u0111\u1ed3ng ho\u1eb7c Y\u00eau C\u1ea7u Tham Gia \u0111\u01b0\u1ee3c \u0111\u00ednh k\u00e8m v\u1edbi \u0110i\u1ec1u Kho\u1ea3n D\u1ecbch V\u1ee5 G\u00f3i TM\u0110T n\u00e0y (\u0111\u01b0\u1ee3c g\u1ecdi chung l\u00e0 \u201c<b>H\u1ee3p \u0111\u1ed3ng v\u1ec1 G\u00f3i TM\u0110T<\/b>\u201c) \u0111\u00f3ng vai tr\u00f2 l\u00e0 m\u1ed9t t\u00e0i li\u1ec7u b\u1ed5 sung\/ c\u00e1c th\u1ecfa thu\u1eadn ph\u1ee5\/ s\u1eeda \u0111\u1ed5i v\u00e0\/ho\u1eb7c c\u00e1c h\u00ecnh th\u1ee9c t\u00e0i li\u1ec7u kh\u00e1c theo \u0111\u00f3, c\u00f9ng v\u1edbi Th\u1ecfa thu\u1eadn th\u01b0\u01a1ng nh\u00e2n hi\u1ec7n t\u1ea1i c\u1ee7a b\u1ea1n v\u1edbi Grab, v\u00e0 s\u1ebd \u0111\u01b0\u1ee3c coi l\u00e0 m\u1ed9t ph\u1ea7n kh\u00f4ng th\u1ec3 t\u00e1ch r\u1eddi c\u1ee7a Th\u1ecfa thu\u1eadn \u0111\u00f3.<\/p><p>14. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng t\u1ea5t c\u1ea3 c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh trong Th\u1ecfa thu\u1eadn s\u1ebd v\u1eabn c\u00f3 hi\u1ec7u l\u1ef1c v\u00e0 kh\u00f4ng thay \u0111\u1ed5i. N\u1ebfu c\u00f3 b\u1ea5t k\u1ef3 \u0111i\u1ec1u kho\u1ea3n c\u1ee5 th\u1ec3 n\u00e0o trong H\u1ee3p \u0111\u1ed3ng v\u1ec1 G\u00f3i TM\u0110T m\u00e2u thu\u1eabn v\u1edbi Th\u1ecfa thu\u1eadn, c\u00e1c b\u00ean \u0111\u1ed3ng \u00fd r\u1eb1ng (c\u00e1c) \u0111i\u1ec1u kho\u1ea3n c\u1ee5 th\u1ec3 theo H\u1ee3p \u0111\u1ed3ng v\u1ec1 G\u00f3i TM\u0110T s\u1ebd \u0111\u01b0\u1ee3c \u01b0u ti\u00ean \u00e1p d\u1ee5ng.<\/p><p><strong>H. \u0110I\u1ec0U KHO\u1ea2N GRABADS<\/strong><\/p><p>\u0110i\u1ec1u kho\u1ea3n n\u00e0y \u00e1p d\u1ee5ng cho nh\u1eefng ng\u01b0\u1eddi c\u00f3 nhu c\u1ea7u s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 qu\u1ea3ng c\u00e1o GrabAds (ng\u01b0\u1eddi qu\u1ea3ng c\u00e1o) \u0111\u1ec3 th\u00fac \u0111\u1ea9y ho\u1ea1t \u0111\u1ed9ng kinh doanh th\u00f4ng qua \u1ee9ng d\u1ee5ng Grab. N\u1ebfu b\u1ea1n \u0111\u1ed3ng \u00fd s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 n\u00e0y, b\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m tu\u00e2n th\u1ee7 t\u1ea5t c\u1ea3 lu\u1eadt, quy \u0111\u1ecbnh hi\u1ec7n h\u00e0nh \u00e1p d\u1ee5ng cho d\u1ecbch v\u1ee5 qu\u1ea3ng c\u00e1o v\u00e0 c\u00e1c lu\u1eadt \u0111\u1ecba ph\u01b0\u01a1ng n\u01a1i ph\u00e1t h\u00e0nh qu\u1ea3ng c\u00e1o. Ch\u00fang t\u00f4i c\u00f3 quy\u1ec1n ch\u1ea5m d\u1ee9t ho\u1eb7c t\u1ea1m ho\u00e3n t\u00e0i kho\u1ea3n c\u1ee7a b\u1ea1n n\u1ebfu b\u1ea1n vi ph\u1ea1m b\u1ea5t k\u1ef3 quy \u0111\u1ecbnh c\u1ee7a \u0110i\u1ec1u Kho\u1ea3n GrabAds n\u00e0y..<\/p><p><strong><u>M\u00f4 t\u1ea3 N\u1ed9i dung<\/u><\/strong><\/p><p>Qu\u1ea3ng c\u00e1o c\u1ee7a b\u1ea1n ph\u1ea3i:<\/p><ol><li>C\u00f3 n\u1ed9i dung ph\u00f9 h\u1ee3p \u0111\u1ec3 c\u00f4ng ch\u00fang ti\u1ebfp c\u1eadn;<\/li><li>Ph\u1ea3n \u00e1nh ch\u00ednh x\u00e1c n\u1ed9i dung c\u1ee7a trang \u0111\u00edch \u0111\u1ebfn (landing page);<\/li><li>R\u00f5 r\u00e0ng v\u00e0 ch\u00ednh x\u00e1c v\u1edbi ng\u01b0\u1eddi ti\u00eau d\u00f9ng;<\/li><li>Ch\u1ec9 qu\u1ea3ng b\u00e1 nh\u1eefng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 m\u00e0 b\u1ea1n c\u00f3 quy\u1ec1n s\u1edf h\u1eefu ho\u1eb7c c\u00f3 quy\u1ec1n b\u00e1n l\u1ea1i ho\u1eb7c ph\u00e2n ph\u1ed1i;<\/li><li>Kh\u00f4ng vi ph\u1ea1m b\u1ea5t k\u1ef3 lu\u1eadt ho\u1eb7c quy \u0111\u1ecbnh n\u00e0o; v\u00e0<\/li><li>Tu\u00e2n th\u1ee7 h\u01b0\u1edbng d\u1eabn v\u1ec1 n\u1ed9i dung kh\u00f4ng ph\u00f9 h\u1ee3p v\u00e0 nh\u1ea1y c\u1ea3m tr\u00ean GrabAds, GrabFood v\u00e0 GrabMart (\u201c<strong><a href=\"https:\/\/www.grab.com\/vn\/terms-policies\/inappropriate-and-sensitive-content-on-grabads-grabfood-grabmart\/\">H\u01b0\u1edbng D\u1eabn<\/a><\/strong>\u201d).<\/li><\/ol><p>M\u00f4 t\u1ea3 N\u1ed9i dung n\u00eau tr\u00ean \u00e1p d\u1ee5ng cho b\u1ea5t k\u1ef3 v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c qu\u1ea3ng c\u00e1o m\u00e0 b\u1ea1n cung c\u1ea5p th\u00f4ng qua d\u1ecbch v\u1ee5 GrabAds. M\u00f4 t\u1ea3 N\u1ed9i dung ph\u1ea3i ph\u00f9 h\u1ee3p v\u1ec1 c\u00e1ch th\u1ee9c nh\u01b0 n\u1ed9i dung v\u00e0 \u00e1p d\u1ee5ng cho t\u1eebng ph\u1ea7n v\u00e0 to\u00e0n b\u1ed9 qu\u1ea3ng c\u00e1o.<\/p><p><span style=\"text-decoration: underline\"><strong>Th\u00f4ng \u0111i\u1ec7p Qu\u1ea3ng C\u00e1o<\/strong><\/span><\/p><p>Vi\u1ec7c th\u1ec3 hi\u1ec7n th\u00f4ng \u0111i\u1ec7p qu\u1ea3ng c\u00e1o ph\u1ea3i tu\u00e2n th\u1ee7 c\u00e1c nguy\u00ean t\u1eafc sau:<\/p><ul><li>Ch\u00fang t\u00f4i nghi\u00eam c\u1ea5m vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c t\u1eeb so s\u00e1nh nh\u1ea5t nh\u01b0 \u201cnh\u1ea5t\u201d, \u201ct\u1ed1t nh\u1ea5t\u201d, \u201cduy nh\u1ea5t\u201d, \u201cs\u1ed1 m\u1ed9t\u201d ho\u1eb7c t\u1eeb ng\u1eef c\u00f3 \u00fd ngh\u0129a t\u01b0\u01a1ng t\u1ef1 m\u00e0 kh\u00f4ng c\u00f3 t\u00e0i li\u1ec7u h\u1ee3p ph\u00e1p ch\u1ee9ng minh.<\/li><li>Ng\u00e0y b\u1eaft \u0111\u1ea7u v\u00e0 ng\u00e0y k\u1ebft th\u00fac chi\u1ebfn d\u1ecbch qu\u1ea3ng c\u00e1o c\u1ee7a b\u1ea1n ph\u1ea3i ph\u00f9 h\u1ee3p v\u1edbi th\u1eddi h\u1ea1n \u01b0u \u0111\u00e3i \u0111\u1ec3 qu\u1ea3ng c\u00e1o kh\u00f4ng ch\u1ea1y ngo\u00e0i th\u1eddi h\u1ea1n n\u00e0y.<\/li><li>C\u00e1c chi\u1ebfn d\u1ecbch qu\u1ea3ng c\u00e1o ph\u1ea3i \u0111\u01b0\u1ee3c s\u1eafp x\u1ebfp \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o k\u1ebft th\u00fac v\u00e0o ng\u00e0y cu\u1ed1i c\u00f9ng c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i.<\/li><li>Chi\u1ebfn d\u1ecbch di\u1ec5n ra v\u00e0o c\u00e1c ng\u00e0y l\u1ec5 \u0111\u1eb7c bi\u1ec7t ho\u1eb7c theo s\u1ef1 ki\u1ec7n (v\u00ed d\u1ee5, L\u1ec5 T\u00ecnh Nh\u00e2n v\u00e0 L\u1ec5 Gi\u00e1ng Sinh) ph\u1ea3i c\u00f3 ng\u00e0y b\u1eaft \u0111\u1ea7u ph\u00f9 h\u1ee3p v\u1edbi th\u1eddi \u0111i\u1ec3m di\u1ec5n ra s\u1ef1 ki\u1ec7n v\u00e0 k\u1ebft th\u00fac trong v\u00f2ng 24 gi\u1edd k\u1ec3 t\u1eeb khi s\u1ef1 ki\u1ec7n k\u1ebft th\u00fac ho\u1eb7c m\u1ed9t kho\u1ea3ng th\u1eddi gian h\u1ee3p l\u00fd theo th\u1ecfa thu\u1eadn c\u1ee7a c\u00e1c b\u00ean.<\/li><li>N\u1ebfu b\u1ea1n mu\u1ed1n gia h\u1ea1n chi\u1ebfn d\u1ecbch sau khi k\u1ebft th\u00fac th\u1eddi h\u1ea1n \u01b0u \u0111\u00e3i, b\u1ea1n ph\u1ea3i s\u1eeda \u0111\u1ed5i qu\u1ea3ng c\u00e1o c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch x\u00f3a th\u00f4ng \u0111i\u1ec7p qu\u1ea3ng c\u00e1o kh\u00f4ng c\u00f2n \u00e1p d\u1ee5ng n\u1eefa.<\/li><\/ul><p><span style=\"text-decoration: underline\"><strong>S\u1eed D\u1ee5ng T\u1eeb Kh\u00f3a<\/strong><\/span><\/p><p>T\u1eeb kh\u00f3a l\u00e0 nh\u1eefng t\u1eeb ho\u1eb7c c\u1ee5m t\u1eeb \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 k\u1ebft n\u1ed1i qu\u1ea3ng c\u00e1o c\u1ee7a b\u1ea1n v\u1edbi c\u00e1c t\u1eeb m\u00e0 m\u1ecdi ng\u01b0\u1eddi \u0111ang t\u00ecm ki\u1ebfm. Vi\u1ec7c l\u1ef1a ch\u1ecdn c\u00e1c t\u1eeb kh\u00f3a ch\u1ea5t l\u01b0\u1ee3ng cao v\u00e0 c\u00f3 li\u00ean quan \u0111\u1ebfn chi\u1ebfn d\u1ecbch qu\u1ea3ng c\u00e1o c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n ti\u1ebfp c\u1eadn t\u1ec7p kh\u00e1ch h\u00e0ng mong mu\u1ed1n, v\u00e0o nh\u1eefng th\u1eddi \u0111i\u1ec3m b\u1ea1n mong mu\u1ed1n.<\/p><p>Khi m\u1ed9t ng\u01b0\u1eddi ti\u00eau d\u00f9ng t\u00ecm ki\u1ebfm m\u1ed9t t\u1eeb ph\u00f9 h\u1ee3p v\u1edbi t\u1eeb kh\u00f3a c\u1ee7a b\u1ea1n, qu\u1ea3ng c\u00e1o c\u1ee7a b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c tham gia \u0111\u1ea5u gi\u00e1 \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh xem qu\u1ea3ng c\u00e1o \u0111\u00f3 c\u00f3 hi\u1ec3n th\u1ecb hay kh\u00f4ng. M\u1eb7c d\u00f9 Grab s\u1ebd n\u1ed7 l\u1ef1c h\u1ee3p l\u00fd \u0111\u1ec3 n\u1eafm b\u1eaft c\u00e1c tr\u01b0\u1eddng h\u1ee3p thay \u0111\u1ed5i v\u00e0 l\u1ed7i ch\u00ednh t\u1ea3 c\u00f3 th\u1ec3 c\u00f3 c\u1ee7a t\u1eeb kh\u00f3a m\u00e0 b\u1ea1n ch\u1ecdn, nh\u01b0ng Grab s\u1ebd kh\u00f4ng \u0111\u1ea3m b\u1ea3o r\u1eb1ng s\u1ebd n\u1eafm b\u1eaft t\u1ea5t c\u1ea3 tr\u01b0\u1eddng h\u1ee3p thay \u0111\u1ed5i v\u00e0 l\u1ed7i ch\u00ednh t\u1ea3 c\u00f3 th\u1ec3 x\u1ea3y ra.<\/p><p>Chi ph\u00ed cho m\u1ed7i t\u1eeb kh\u00f3a s\u1ebd kh\u00e1c nhau t\u00f9y thu\u1ed9c v\u00e0o t\u1eeb kh\u00f3a m\u00e0 b\u1ea1n ch\u1ecdn, k\u1ebft qu\u1ea3 \u0111\u1ea5u gi\u00e1 v\u00e0 c\u00e1c y\u1ebfu t\u1ed1 kh\u00e1c. T\u1eeb kh\u00f3a v\u00e0 trang \u0111\u00edch \u0111\u1ebfn (landing page) c\u1ee7a b\u1ea1n ph\u1ea3i li\u00ean quan ch\u1eb7t ch\u1ebd v\u1edbi c\u00e1c t\u1eeb m\u00e0 ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u00f3 th\u1ec3 t\u00ecm ki\u1ebfm v\u00e0 kh\u00f4ng g\u00e2y nh\u1ea7m l\u1eabn ho\u1eb7c l\u1eeba d\u1ed1i v\u1ec1 xu\u1ea5t x\u1ee9 c\u1ee7a h\u00e0ng h\u00f3a\/d\u1ecbch v\u1ee5.<\/p><p>Qu\u1ea3ng c\u00e1o ch\u1ea5t l\u01b0\u1ee3ng cao h\u01a1n v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi t\u00ecm ki\u1ebfm c\u1ee7a ng\u01b0\u1eddi d\u00f9ng th\u01b0\u1eddng s\u1ebd d\u1eabn \u0111\u1ebfn chi ph\u00ed th\u1ea5p h\u01a1n v\u00e0 v\u1ecb tr\u00ed qu\u1ea3ng c\u00e1o t\u1ed1t h\u01a1n.<\/p><p>Trong tr\u01b0\u1eddng h\u1ee3p b\u1ea1n ch\u1ecdn s\u1eed d\u1ee5ng t\u00ednh n\u0103ng t\u00ecm ki\u1ebfm t\u1eeb kh\u00f3a c\u00f3 s\u1eb5n tr\u00ean N\u1ec1n t\u1ea3ng v\u00e0 b\u1ea1n ch\u1ecdn t\u00ednh n\u0103ng t\u00ecm ki\u1ebfm t\u1eeb kh\u00f3a &#8220;t\u1ef1 \u0111\u1ed9ng&#8221;, b\u1ea1n th\u1eeba nh\u1eadn v\u00e0 \u0111\u1ed3ng \u00fd r\u1eb1ng Grab c\u00f3 to\u00e0n quy\u1ec1n l\u1ef1a ch\u1ecdn v\u00e0 t\u1ed1i \u01b0u h\u00f3a t\u1eeb kh\u00f3a thay cho b\u1ea1n. N\u1ebfu b\u1ea1n kh\u00f4ng mu\u1ed1n Grab ch\u1ecdn v\u00e0 t\u1ed1i \u01b0u h\u00f3a t\u1eeb kh\u00f3a thay cho m\u00ecnh, vui l\u00f2ng ch\u1ecdn t\u00ednh n\u0103ng t\u00ecm ki\u1ebfm t\u1eeb kh\u00f3a &#8220;th\u1ee7 c\u00f4ng&#8221;<\/p><p><span style=\"text-decoration: underline\"><strong>Tuy\u00ean B\u1ed1 V\u00e0 B\u1ea3o \u0110\u1ea3m<\/strong><\/span><\/p><p>B\u1ea1n th\u1eeba nh\u1eadn v\u00e0 \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea1n s\u1ebd t\u1ef1 ch\u1ecbu tr\u00e1ch nhi\u1ec7m to\u00e0n b\u1ed9 \u0111\u1ed1i v\u1edbi n\u1ed9i dung qu\u1ea3ng c\u00e1o, chi ti\u1ebft v\u00e0 m\u1ee5c ti\u00eau chi\u1ebfn d\u1ecbch c\u1ee7a b\u1ea1n. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n l\u1ef1a ch\u1ecdn c\u1ee7a b\u1ea1n v\u1ec1 t\u1eeb kh\u00f3a, ph\u1ea1m vi l\u00e3nh th\u1ed5 v\u00e0 kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau c\u1ee7a chi\u1ebfn d\u1ecbch v\u00e0 qu\u1ea3ng c\u00e1o. B\u1ea1n ph\u1ea3i b\u1ed3i th\u01b0\u1eddng cho ch\u00fang t\u00f4i trong tr\u01b0\u1eddng h\u1ee3p ch\u00fang t\u00f4i ph\u1ea3i ch\u1ecbu b\u1ea5t k\u1ef3 thi\u1ec7t h\u1ea1i ho\u1eb7c t\u1ed5n th\u1ea5t ph\u00e1t sinh t\u1eeb v\u1ea5n \u0111\u1ec1 n\u00e0y.<\/p><p>Kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00e1c quy \u0111\u1ecbnh kh\u00e1c c\u1ee7a \u0110i\u1ec1u Kho\u1ea3n GrabAds n\u00e0y, b\u1ea1n tuy\u00ean b\u1ed1 v\u00e0 \u0111\u1ea3m b\u1ea3o th\u00eam r\u1eb1ng qu\u1ea3ng c\u00e1o c\u1ee7a b\u1ea1n, c\u0169ng nh\u01b0 b\u1ea5t k\u1ef3 n\u1ed9i dung n\u00e0o li\u00ean quan \u0111\u1ebfn qu\u1ea3ng c\u00e1o c\u1ee7a b\u1ea1n, kh\u00f4ng vi ph\u1ea1m b\u1ea5t k\u1ef3 quy\u1ec1n c\u1ee7a b\u00ean th\u1ee9 ba n\u00e0o, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n quy\u1ec1n v\u1ec1 nh\u00e3n hi\u1ec7u. N\u1ebfu Grab nh\u1eadn \u0111\u01b0\u1ee3c b\u1ea5t k\u1ef3 khi\u1ebfu n\u1ea1i n\u00e0o li\u00ean quan \u0111\u1ebfn n\u1ed9i dung qu\u1ea3ng c\u00e1o, chi ti\u1ebft v\u00e0 m\u1ee5c ti\u00eau chi\u1ebfn d\u1ecbch ho\u1eb7c cho r\u1eb1ng n\u1ed9i dung qu\u1ea3ng c\u00e1o ho\u1eb7c b\u1ea5t k\u1ef3 ph\u1ea7n n\u00e0o c\u1ee7a n\u1ed9i dung qu\u1ea3ng c\u00e1o kh\u00f4ng tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh t\u1ea1i M\u00f4 t\u1ea3 N\u1ed9i dung, ch\u00fang t\u00f4i c\u00f3 quy\u1ec1n x\u00f3a n\u1ed9i dung b\u1ecb khi\u1ebfu n\u1ea1i ho\u1eb7c vi ph\u1ea1m, t\u1ea1m d\u1eebng cung c\u1ea5p d\u1ecbch v\u1ee5 cho b\u1ea1n, v\u00e0\/ho\u1eb7c y\u00eau c\u1ea7u b\u1ea1n s\u1eeda \u0111\u1ed5i n\u1ed9i dung b\u1ecb khi\u1ebfu n\u1ea1i. Ch\u00fang t\u00f4i c\u00f3 quy\u1ec1n, nh\u01b0ng kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5, r\u00e0 so\u00e1t qu\u1ea3ng c\u00e1o c\u0169ng nh\u01b0 n\u1ed9i dung ho\u1eb7c th\u00f4ng tin li\u00ean quan do b\u1ea1n g\u1eedi ho\u1eb7c s\u1eeda \u0111\u1ed5i theo th\u1eddi t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/p><p>N\u1ebfu b\u1ea1n nh\u1eadn th\u1ea5y b\u1ea5t k\u1ef3 n\u1ed9i dung n\u00e0o tr\u00ean n\u1ec1n t\u1ea3ng c\u1ee7a ch\u00fang t\u00f4i vi ph\u1ea1m quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7 c\u1ee7a b\u1ea1n, vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i qua t\u00ednh n\u0103ng Trung t\u00e2m h\u1ed7 tr\u1ee3.<\/p><p><strong><u>D\u1ecbch V\u1ee5 Qu\u1ea3n L\u00fd Ti\u1ebfp Th\u1ecb<\/u><\/strong><\/p><p>\u0110\u1ec3 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 t\u1ef1 t\u1ea1o ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i, ch\u01b0\u01a1ng tr\u00ecnh qu\u1ea3ng c\u00e1o th\u00f4ng qua n\u1ec1n t\u1ea3ng Qu\u1ea3n L\u00fd D\u1ecbch Ti\u1ebfp Th\u1ecb, b\u1ea1n ph\u1ea3i tu\u00e2n th\u1ee7 v\u00e0 \u0111\u00e1p \u1ee9ng c\u00e1c \u0111i\u1ec1u kho\u1ea3n \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh t\u1ea1i <a href=\"https:\/\/www.grab.com\/vn\/terms-policies\/marketing-manager-service-terms\/\">https:\/\/www.grab.com\/vn\/terms-policies\/marketing-manager-service-terms\/<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcf8373 elementor-widget elementor-widget-text-editor\" data-id=\"fcf8373\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7b3ef80 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b3ef80\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0e92fca\" data-id=\"0e92fca\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fbea683 elementor-section-height-default elementor-section-boxed elementor-section-height-default\" data-id=\"fbea683\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9468612\" data-id=\"9468612\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6177ee1 elementor-widget elementor-widget-text-editor\" data-id=\"6177ee1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b>I. CH\u01af\u01a0NG TR\u00ccNH TRUY C\u1eacP S\u1edaM (GRAB EARLY ACCESS)<\/b><\/p><p><b>1. \u0110I\u1ec0U KI\u1ec6N THAM GIA CH\u01af\u01a0NG TR\u00ccNH<\/b><\/p><p><span style=\"font-weight: 400\">1.1 T\u00f9y t\u1eebng th\u1eddi \u0111i\u1ec3m c\u1ee5 th\u1ec3, Grab c\u00f3 th\u1ec3 cung c\u1ea5p cho b\u1ea1n m\u1ed9t s\u1ed1 d\u1ecbch v\u1ee5, t\u00ednh n\u0103ng ho\u1eb7c ch\u1ee9c n\u0103ng nh\u1ea5t \u0111\u1ecbnh mi\u1ec5n ph\u00ed, c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c Grab ch\u1ec9 \u0111\u1ecbnh l\u00e0 phi\u00ean b\u1ea3n beta, ch\u01b0\u01a1ng tr\u00ecnh truy c\u1eadp s\u1edbm, b\u1ea3n th\u1eed nghi\u1ec7m, b\u1ea3n ph\u00e1t h\u00e0nh gi\u1edbi h\u1ea1n, b\u1ea3n xem tr\u01b0\u1edbc d\u00e0nh cho nh\u00e0 ph\u00e1t tri\u1ec3n, b\u1ea3n kh\u00f4ng d\u00f9ng cho s\u1ea3n xu\u1ea5t, b\u1ea3n \u0111\u00e1nh gi\u00e1 ho\u1eb7c b\u1eb1ng m\u1ed9t m\u00f4 t\u1ea3 t\u01b0\u01a1ng t\u1ef1, \u0111\u1ec3 s\u1eed d\u1ee5ng c\u00f9ng v\u1edbi ho\u1eb7c t\u00e1ch bi\u1ec7t v\u1edbi c\u00e1c D\u1ecbch v\u1ee5 v\u00e0 N\u1ec1n t\u1ea3ng, t\u00f9y t\u1eebng tr\u01b0\u1eddng h\u1ee3p (m\u1ed7i ch\u01b0\u01a1ng tr\u00ecnh nh\u01b0 v\u1eady \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 \u2018Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm\u2019 v\u00e0 t\u1ea5t c\u1ea3 \u0111\u01b0\u1ee3c g\u1ecdi chung l\u00e0 \u2018C\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm\u2019). Theo \u0110i\u1ec1u kho\u1ea3n n\u00e0y, Grab \u0111\u1ed3ng \u00fd cho ph\u00e9p b\u1ea1n th\u1eed nghi\u1ec7m v\u00e0 \u0111\u00e1nh gi\u00e1 c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm, v\u00e0 b\u1ea1n c\u00f3 th\u1ec3 t\u00f9y \u00fd l\u1ef1a ch\u1ecdn tham gia ho\u1eb7c kh\u00f4ng tham gia c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm \u0111\u00f3. B\u1ea1n \u0111\u1ed3ng \u00fd s\u1eed d\u1ee5ng c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm theo \u0110i\u1ec1u kho\u1ea3n n\u00e0y v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c ch\u00ednh s\u00e1ch hi\u1ec7n h\u00e0nh kh\u00e1c \u0111\u01b0\u1ee3c \u0111\u1ec1 c\u1eadp trong c\u00e1c \u0110i\u1ec1u kho\u1ea3n D\u1ecbch v\u1ee5 n\u00e0y.<\/span><\/p><p><span style=\"font-weight: 400\">1.2 B\u1ea1n hi\u1ec3u v\u00e0 th\u1eeba nh\u1eadn r\u1eb1ng c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm \u0111\u01b0\u1ee3c cung c\u1ea5p tr\u00ean c\u01a1 s\u1edf \u201cnguy\u00ean tr\u1ea1ng\u201d ho\u1eb7c \u201cc\u00f3 s\u1eb5n\u201d. C\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm \u0111\u01b0\u1ee3c cung c\u1ea5p cho m\u1ee5c \u0111\u00edch \u0111\u00e1nh gi\u00e1 v\u00e0 th\u01b0\u1eddng kh\u00f4ng \u0111\u01b0\u1ee3c cung c\u1ea5p r\u1ed9ng r\u00e3i cho c\u00f4ng ch\u00fang, do \u0111\u00f3 c\u00f3 th\u1ec3 ch\u1ee9a c\u00e1c l\u1ed7i (bugs), sai s\u00f3t v\u00e0 c\u00e1c v\u1ea5n \u0111\u1ec1 kh\u00e1c. Tr\u01b0\u1edbc khi Grab cung c\u1ea5p r\u1ed9ng r\u00e3i b\u1ea5t k\u1ef3 Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm n\u00e0o, Grab kh\u00f4ng \u0111\u1ea3m b\u1ea3o r\u1eb1ng Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm s\u1ebd tu\u00e2n th\u1ee7 b\u1ea5t k\u1ef3 lu\u1eadt ph\u00e1p (bao g\u1ed3m c\u1ea3 c\u00e1c quy \u0111\u1ecbnh) ti\u1ec1m n\u0103ng n\u00e0o c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng trong giai \u0111o\u1ea1n truy c\u1eadp s\u1edbm. B\u1ea1n th\u1eeba nh\u1eadn v\u00e0 \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea1n ch\u1ea5p nh\u1eadn m\u1ecdi r\u1ee7i ro li\u00ean quan \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm c\u1ee7a b\u1ea1n v\u00e0 Grab s\u1ebd kh\u00f4ng c\u00f3 b\u1ea5t k\u1ef3 tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd ho\u1eb7c ngh\u0129a v\u1ee5 n\u00e0o \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 t\u1ed5n h\u1ea1i ho\u1eb7c thi\u1ec7t h\u1ea1i n\u00e0o ph\u00e1t sinh t\u1eeb vi\u1ec7c b\u1ea1n s\u1eed d\u1ee5ng c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm ho\u1eb7c b\u1ea5t k\u1ef3 s\u1ef1 thi\u1ebfu s\u00f3t n\u00e0o c\u1ee7a ch\u00fang. Ngo\u00e0i ra, Grab kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5 cung c\u1ea5p b\u1ea5t k\u1ef3 ho\u1ea1t \u0111\u1ed9ng b\u1ea3o tr\u00ec, h\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt ho\u1eb7c h\u1ed7 tr\u1ee3 n\u00e0o kh\u00e1c cho c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm.<\/span><\/p><p><span style=\"font-weight: 400\">1.3 B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea1n s\u1ebd kh\u00f4ng: (i) cho thu\u00ea, m\u01b0\u1edbn, ho\u1eb7c b\u00e1n c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm, ho\u1eb7c sao ch\u00e9p, b\u00e1n l\u1ea1i, ph\u00e2n ph\u1ed1i, cho m\u01b0\u1ee3n, s\u1eed d\u1ee5ng tr\u00ean c\u01a1 s\u1edf chia s\u1ebb th\u1eddi gian ho\u1eb7c v\u0103n ph\u00f2ng d\u1ecbch v\u1ee5, ho\u1eb7c thu ph\u00ed t\u1eeb c\u00e1c b\u00ean kh\u00e1c \u0111\u1ec3 s\u1eed d\u1ee5ng c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm; (ii) s\u1eeda \u0111\u1ed5i, t\u00f9y ch\u1ec9nh, th\u00e1o r\u1eddi, bi\u00ean d\u1ecbch ng\u01b0\u1ee3c, t\u1ea1o ra c\u00e1c t\u00e1c ph\u1ea9m ph\u00e1i sinh, t\u1ea1o ra c\u00e1c c\u1ea3i ti\u1ebfn, khai th\u00e1c c\u00e1c s\u00e1ng ki\u1ebfn t\u1eeb, thi\u1ebft k\u1ebf ng\u01b0\u1ee3c, ho\u1eb7c c\u1ed1 g\u1eafng truy c\u1eadp v\u00e0o b\u1ea5t k\u1ef3 c\u00f4ng ngh\u1ec7 c\u01a1 b\u1ea3n n\u00e0o c\u1ee7a c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm (v\u00ed d\u1ee5: b\u1ea5t k\u1ef3 m\u00e3 ngu\u1ed3n, quy tr\u00ecnh, t\u1eadp d\u1eef li\u1ec7u ho\u1eb7c c\u01a1 s\u1edf d\u1eef li\u1ec7u, c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd, c\u00f4ng c\u1ee5 ph\u00e1t tri\u1ec3n, m\u00e1y ch\u1ee7 ho\u1eb7c trang web l\u01b0u tr\u1eef, v.v.); (iii) c\u1ed1 \u00fd ho\u1eb7c<\/span><span style=\"font-weight: 400\"> 1 <\/span><span style=\"font-weight: 400\">v\u00f4 \u00fd s\u1eed d\u1ee5ng c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm theo c\u00e1ch l\u1ea1m d\u1ee5ng, g\u00e2y tr\u1edf ng\u1ea1i ho\u1eb7c ph\u00e1 v\u1ee1 h\u1ec7 th\u1ed1ng m\u1ea1ng c\u1ee7a Grab; (iv) tham gia v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng b\u1ea5t h\u1ee3p ph\u00e1p, gian l\u1eadn, sai s\u1ef1 th\u1eadt ho\u1eb7c g\u00e2y hi\u1ec3u l\u1ea7m; ho\u1eb7c (v) s\u1eed d\u1ee5ng c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm theo b\u1ea5t k\u1ef3 c\u00e1ch n\u00e0o ho\u1eb7c cho b\u1ea5t k\u1ef3 m\u1ee5c \u0111\u00edch n\u00e0o vi ph\u1ea1m, chi\u1ebfm \u0111o\u1ea1t ho\u1eb7c x\u00e2m ph\u1ea1m quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7 ho\u1eb7c quy\u1ec1n kh\u00e1c c\u1ee7a b\u1ea5t k\u1ef3 ng\u01b0\u1eddi n\u00e0o, ho\u1eb7c vi ph\u1ea1m b\u1ea5t k\u1ef3 lu\u1eadt ph\u00e1p hi\u1ec7n h\u00e0nh n\u00e0o.<\/span><\/p><p><span style=\"font-weight: 400\">1.4 Grab c\u00f3 quy\u1ec1n cung c\u1ea5p vi\u1ec7c tham gia ch\u01b0\u01a1ng tr\u00ecnh Grab Early Access mi\u1ec5n ph\u00ed ho\u1eb7c c\u00f3 t\u00ednh ph\u00ed cho vi\u1ec7c b\u1ea1n truy c\u1eadp v\u00e0 s\u1eed d\u1ee5ng ch\u01b0\u01a1ng tr\u00ecnh n\u00e0y theo quy\u1ebft \u0111\u1ecbnh c\u1ee7a Grab.\u00a0<\/span><\/p><p><b>2. QUY \u0110\u1ecaNH V\u1ec0 QUY\u1ec0N S\u1ede H\u1eeeU TR\u00cd TU\u1ec6<\/b><\/p><p><span style=\"font-weight: 400\">2.1 Grab s\u1edf h\u1eefu m\u1ecdi quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7 \u0111\u1ed1i v\u1edbi c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm v\u00e0 m\u1ecdi th\u1ee9 li\u00ean quan \u0111\u1ebfn ch\u00fang, bao g\u1ed3m b\u1ea3n quy\u1ec1n, b\u1eb1ng s\u00e1ng ch\u1ebf, b\u00ed m\u1eadt th\u01b0\u01a1ng m\u1ea1i v\u00e0 nh\u00e3n hi\u1ec7u.<\/span><\/p><p><span style=\"font-weight: 400\">2.2 B\u1ea1n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u cung c\u1ea5p ph\u1ea3n h\u1ed3i v\u00e0 th\u00f4ng tin li\u00ean quan \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm. B\u1ea1n \u0111\u1ed3ng \u00fd v\u00e0 th\u1eeba nh\u1eadn r\u1eb1ng Grab s\u1edf h\u1eefu m\u1ecdi quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7 \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 ph\u1ea3n h\u1ed3i, \u00fd t\u01b0\u1edfng, \u0111\u1ec1 xu\u1ea5t, b\u00ed quy\u1ebft, kh\u00e1i ni\u1ec7m v\u00e0 g\u1ee3i \u00fd n\u00e0o m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 cung c\u1ea5p nh\u01b0 m\u1ed9t ph\u1ea7n c\u1ee7a vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm v\u00e0 b\u1ea1n \u0111\u1ed3ng \u00fd kh\u00f4ng \u0111\u01b0a ra b\u1ea5t k\u1ef3 khi\u1ebfu n\u1ea1i n\u00e0o ch\u1ed1ng l\u1ea1i Grab li\u00ean quan \u0111\u1ebfn nh\u1eefng \u0111i\u1ec1u \u0111\u00f3.<\/span><\/p><p><span style=\"font-weight: 400\">2.3 Grab c\u00f3 th\u1ec3 theo d\u00f5i c\u00e1ch b\u1ea1n s\u1eed d\u1ee5ng c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm v\u00e0 c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng th\u00f4ng tin n\u00e0y \u0111\u1ec3 c\u1ea3i thi\u1ec7n c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm ho\u1eb7c c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 D\u1ecbch v\u1ee5 kh\u00e1c c\u1ee7a m\u00ecnh.<\/span><\/p><p><b>3. THAY \u0110\u1ed4I V\u1ec0 CH\u01af\u01a0NG TR\u00ccNH V\u00c0 CH\u1ea4M D\u1ee8T THAM GIA CH\u01af\u01a0NG TR\u00ccNH<\/b><\/p><p><span style=\"font-weight: 400\">3.1 Grab b\u1ea3o l\u01b0u quy\u1ec1n s\u1eeda \u0111\u1ed5i c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm v\u00e0 \u0110i\u1ec1u kho\u1ea3n n\u00e0y, v\u00e0o b\u1ea5t k\u1ef3 th\u1eddi \u0111i\u1ec3m n\u00e0o theo quy\u1ebft \u0111\u1ecbnh ri\u00eang c\u1ee7a m\u00ecnh, c\u00f3 ho\u1eb7c kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o, v\u00e0 kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd v\u1edbi b\u1ea1n. B\u1ea1n th\u1eeba nh\u1eadn v\u00e0 \u0111\u1ed3ng \u00fd r\u1eb1ng n\u1ebfu b\u1ea1n s\u1eed d\u1ee5ng c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm sau ng\u00e0y \u0110i\u1ec1u kho\u1ea3n n\u00e0y \u0111\u01b0\u1ee3c thay \u0111\u1ed5i, Grab s\u1ebd coi vi\u1ec7c b\u1ea1n ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm l\u00e0 s\u1ef1 ch\u1ea5p nh\u1eadn c\u00e1c \u0111i\u1ec1u kho\u1ea3n \u0111\u00e3 \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt.<\/span><\/p><p><span style=\"font-weight: 400\">3.2 \u0110i\u1ec1u kho\u1ea3n n\u00e0y s\u1ebd \u00e1p d\u1ee5ng cho m\u1ecdi Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm cho \u0111\u1ebfn khi ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00f3 \u0111\u01b0\u1ee3c ph\u00e1t h\u00e0nh r\u1ed9ng r\u00e3i cho c\u00f4ng ch\u00fang ho\u1eb7c b\u1ecb ng\u1eebng cung c\u1ea5p. Grab c\u00f3 th\u1ec3 ch\u1ea5m d\u1ee9t, \u0111\u00ecnh ch\u1ec9, t\u1eeb ch\u1ed1i quy\u1ec1n truy c\u1eadp ho\u1eb7c gi\u1edbi h\u1ea1n vi\u1ec7c b\u1ea1n s\u1eed d\u1ee5ng c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm v\u00e0o b\u1ea5t k\u1ef3 th\u1eddi \u0111i\u1ec3m n\u00e0o theo quy\u1ebft \u0111\u1ecbnh ri\u00eang c\u1ee7a ch\u00fang t\u00f4i, c\u00f3 ho\u1eb7c kh\u00f4ng c\u00f3 l\u00fd do, c\u00f3 ho\u1eb7c kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o v\u00e0 kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd v\u1edbi b\u1ea1n.<\/span><\/p><p><b>4. MI\u1ec4N TR\u1eea TR\u00c1CH NHI\u1ec6M<\/b><\/p><p><span style=\"font-weight: 400\">B\u1ea1n theo \u0111\u00e2y th\u1eeba nh\u1eadn v\u00e0 \u0111\u1ed3ng \u00fd r\u1eb1ng c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm \u0111\u01b0\u1ee3c Grab cung c\u1ea5p tr\u00ean c\u01a1 s\u1edf &#8220;nguy\u00ean tr\u1ea1ng&#8221; v\u00e0 &#8220;c\u00f3 s\u1eb5n&#8221;, v\u00e0 vi\u1ec7c b\u1ea1n truy c\u1eadp, tham gia v\u00e0\/ho\u1eb7c s\u1eed d\u1ee5ng c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm ho\u00e0n to\u00e0n do b\u1ea1n t\u1ef1 ch\u1ecbu r\u1ee7i ro. Trong ph\u1ea1m vi \u0111\u01b0\u1ee3c lu\u1eadt ph\u00e1p hi\u1ec7n h\u00e0nh cho ph\u00e9p, Grab t\u1eeb ch\u1ed1i m\u1ecdi b\u1ea3o \u0111\u1ea3m v\u00e0 \u0111i\u1ec1u ki\u1ec7n thu\u1ed9c b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c n\u00e0o, d\u00f9 l\u00e0 r\u00f5 r\u00e0ng, ng\u1ee5 \u00fd hay theo lu\u1eadt \u0111\u1ecbnh, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf c\u00e1c b\u1ea3o \u0111\u1ea3m v\u1ec1 kh\u1ea3 n\u0103ng th\u01b0\u01a1ng m\u1ea1i, ch\u1ea5t l\u01b0\u1ee3ng th\u1ecfa m\u00e3n, quy\u1ec1n s\u1edf h\u1eefu, t\u00ednh ph\u00f9 h\u1ee3p cho m\u1ed9t m\u1ee5c \u0111\u00edch c\u1ee5 th\u1ec3 v\u00e0 kh\u00f4ng vi ph\u1ea1m. Grab kh\u00f4ng b\u1ea3o \u0111\u1ea3m r\u1eb1ng c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm s\u1ebd \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u c\u1ee7a b\u1ea1n v\u00e0\/ho\u1eb7c r\u1eb1ng c\u00e1c d\u1ecbch v\u1ee5 s\u1ebd kh\u00f4ng b\u1ecb gi\u00e1n \u0111o\u1ea1n, k\u1ecbp th\u1eddi ho\u1eb7c kh\u00f4ng c\u00f3 l\u1ed7i. Grab kh\u00f4ng \u0111\u01b0a ra b\u1ea5t k\u1ef3 b\u1ea3o \u0111\u1ea3m n\u00e0o v\u1ec1 k\u1ebft qu\u1ea3 c\u00f3 th\u1ec3 thu \u0111\u01b0\u1ee3c t\u1eeb vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm ho\u1eb7c t\u00ednh ch\u00ednh x\u00e1c c\u1ee7a b\u1ea5t k\u1ef3 th\u00f4ng tin n\u00e0o kh\u00e1c thu \u0111\u01b0\u1ee3c th\u00f4ng qua c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm. B\u1ea1n hi\u1ec3u v\u00e0 \u0111\u1ed3ng \u00fd r\u1eb1ng m\u1ecdi t\u00e0i li\u1ec7u v\u00e0\/ho\u1eb7c d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c t\u1ea3i xu\u1ed1ng ho\u1eb7c thu th\u1eadp b\u1eb1ng c\u00e1ch kh\u00e1c th\u00f4ng qua vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm \u0111\u1ec1u do b\u1ea1n t\u1ef1 ch\u1ecbu r\u1ee7i ro v\u00e0 b\u1ea1n s\u1ebd ho\u00e0n to\u00e0n ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho m\u1ecdi h\u01b0 h\u1ecfng \u0111\u1ed1i v\u1edbi h\u1ec7 th\u1ed1ng m\u00e1y t\u00ednh c\u1ee7a b\u1ea1n v\u00e0\/ho\u1eb7c m\u1ea5t d\u1eef li\u1ec7u do vi\u1ec7c t\u1ea3i xu\u1ed1ng c\u00e1c t\u00e0i li\u1ec7u v\u00e0\/ho\u1eb7c d\u1eef li\u1ec7u \u0111\u00f3 g\u00e2y ra. Kh\u00f4ng c\u00f3 th\u00f4ng tin ho\u1eb7c l\u1eddi khuy\u00ean n\u00e0o, d\u00f9 b\u1eb1ng mi\u1ec7ng hay b\u1eb1ng v\u0103n b\u1ea3n, m\u00e0 b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c t\u1eeb Grab ho\u1eb7c th\u00f4ng qua c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm s\u1ebd t\u1ea1o ra b\u1ea5t k\u1ef3 b\u1ea3o \u0111\u1ea3m n\u00e0o kh\u00f4ng \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh r\u00f5 r\u00e0ng trong v\u0103n b\u1ea3n n\u00e0y.<\/span><\/p><p><b>5. GI\u1edaI H\u1ea0N TR\u00c1CH NHI\u1ec6M V\u00c0 B\u1ed2I TH\u01af\u1edcNG<\/b><\/p><p><span style=\"font-weight: 400\">5.1 Trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p, Grab ho\u1eb7c c\u00e1c chi nh\u00e1nh c\u1ee7a Grab s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho b\u1ea5t k\u1ef3 t\u1ed5n th\u1ea5t gi\u00e1n ti\u1ebfp, \u0111\u1eb7c bi\u1ec7t, do h\u1eadu qu\u1ea3 v\u00e0\/ho\u1eb7c ng\u1eabu nhi\u00ean n\u00e0o, mang t\u00ednh ch\u1ea5t \u0111i\u1ec3n h\u00ecnh cho c\u00e1c thi\u1ec7t h\u1ea1i kh\u00e1c li\u00ean quan \u0111\u1ebfn c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm d\u00f9 l\u00e0 tr\u1ef1c ti\u1ebfp hay gi\u00e1n ti\u1ebfp, bao g\u1ed3m (i) m\u1ea5t d\u1eef li\u1ec7u, (ii) m\u1ea5t thu nh\u1eadp, (iii) m\u1ea5t c\u01a1 h\u1ed9i, (iv) m\u1ea5t l\u1ee3i nhu\u1eadn, v\u00e0 (v) chi ph\u00ed ph\u1ee5c h\u1ed3i ho\u1eb7c b\u1ea5t k\u1ef3 thi\u1ec7t h\u1ea1i n\u00e0o kh\u00e1c, d\u00f9 g\u00e2y ra b\u1eb1ng c\u00e1ch n\u00e0o v\u00e0 d\u1ef1a tr\u00ean b\u1ea5t k\u1ef3 c\u01a1 s\u1edf tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd n\u00e0o, v\u00e0 d\u00f9 l\u00e0 do vi ph\u1ea1m h\u1ee3p \u0111\u1ed3ng, h\u00e0nh vi sai tr\u00e1i ngo\u00e0i h\u1ee3p \u0111\u1ed3ng (bao g\u1ed3m c\u1ea3 s\u01a1 su\u1ea5t), vi ph\u1ea1m lu\u1eadt \u0111\u1ecbnh, hay h\u00ecnh th\u1ee9c kh\u00e1c, v\u00e0 d\u00f9 Grab \u0111\u00e3 \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o v\u1ec1 kh\u1ea3 n\u0103ng x\u1ea3y ra c\u00e1c thi\u1ec7t h\u1ea1i \u0111\u00f3 hay ch\u01b0a. B\u1ea5t k\u1ec3 \u0111i\u1ec1u g\u00ec \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh trong v\u0103n b\u1ea3n n\u00e0y, t\u1ed5ng tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd t\u00edch l\u0169y c\u1ee7a Grab \u0111\u1ed1i v\u1edbi b\u1ea1n ho\u1eb7c b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o ph\u00e1t sinh t\u1eeb ho\u1eb7c li\u00ean quan \u0111\u1ebfn c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm, t\u1eeb m\u1ecdi nguy\u00ean nh\u00e2n h\u00e0nh \u0111\u1ed9ng v\u00e0 m\u1ecdi c\u01a1 s\u1edf tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd, s\u1ebd kh\u00f4ng v\u01b0\u1ee3t qu\u00e1 m\u1ed9t kho\u1ea3n ti\u1ec1n b\u1eb1ng \u0110\u1ed3ng Vi\u1ec7t Nam c\u00f3 gi\u00e1 tr\u1ecb t\u01b0\u01a1ng \u1ee9ng 100 \u0111\u00f4 la M\u1ef9.<\/span><\/p><p><span style=\"font-weight: 400\">5.2 B\u1ea1n \u0111\u1ed3ng \u00fd gi\u1eef cho Grab, c\u00e1c chi nh\u00e1nh v\u00e0 c\u00f4ng ty con, c\u00e1n b\u1ed9, gi\u00e1m \u0111\u1ed1c, \u0111\u1ea1i l\u00fd v\u00e0 nh\u00e2n vi\u00ean c\u1ee7a Grab v\u00f4 h\u1ea1i v\u00e0 b\u1ed3i th\u01b0\u1eddng cho h\u1ecd kh\u1ecfi v\u00e0 \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 khi\u1ebfu n\u1ea1i n\u00e0o c\u1ee7a b\u00ean th\u1ee9 ba ph\u00e1t sinh t\u1eeb ho\u1eb7c b\u1eb1ng b\u1ea5t k\u1ef3 c\u00e1ch n\u00e0o li\u00ean quan \u0111\u1ebfn (i) vi\u1ec7c b\u1ea1n vi ph\u1ea1m \u0110i\u1ec1u kho\u1ea3n n\u00e0y, (ii) vi\u1ec7c b\u1ea1n s\u1eed d\u1ee5ng c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm, (iii) vi\u1ec7c b\u1ea1n vi ph\u1ea1m lu\u1eadt ph\u00e1p, quy t\u1eafc ho\u1eb7c quy \u0111\u1ecbnh hi\u1ec7n h\u00e0nh li\u00ean quan \u0111\u1ebfn c\u00e1c Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm, ho\u1eb7c (iv) b\u1ea5t k\u1ef3 h\u00e0nh vi s\u01a1 su\u1ea5t nghi\u00eam tr\u1ecdng, h\u00e0nh vi c\u1ed1 \u00fd sai tr\u00e1i ho\u1eb7c gian l\u1eadn n\u00e0o c\u1ee7a b\u1ea1n.<\/span><\/p><p><b>6. B\u1ea2O M\u1eacT TH\u00d4NG TIN<\/b><\/p><p><span style=\"font-weight: 400\">B\u1ea1n th\u1eeba nh\u1eadn v\u00e0 \u0111\u1ed3ng \u00fd r\u1eb1ng: (i) Ch\u01b0\u01a1ng tr\u00ecnh Truy C\u1eadp S\u1edbm v\u00e0 th\u00f4ng tin li\u00ean quan c\u1ea5u th\u00e0nh th\u00f4ng tin b\u00ed m\u1eadt c\u1ee7a Grab v\u00e0 b\u1ea1n c\u00f3 ngh\u0129a v\u1ee5 ph\u1ea3i gi\u1eef b\u00ed m\u1eadt nghi\u00eam ng\u1eb7t c\u00e1c chi ti\u1ebft \u0111\u00f3 theo \u0110i\u1ec1u kho\u1ea3n D\u1ecbch v\u1ee5 n\u00e0y v\u00e0 (ii) vi\u1ec7c ti\u1ebft l\u1ed9 tr\u00e1i ph\u00e9p c\u00e1c Th\u00f4ng tin M\u1eadt c\u1ee7a Grab li\u00ean quan \u0111\u1ebfn Ch\u01b0\u01a1ng tr\u00ecnh Truy C\u1eadp S\u1edbm s\u1ebd g\u00e2y t\u1ed5n h\u1ea1i \u0111\u1ebfn l\u1ee3i \u00edch c\u1ea1nh tranh v\u00e0 s\u1edf h\u1eefu tr\u00ed tu\u1ec7 c\u1ee7a Grab.\u00a0<\/span><\/p><p><b>7. \u0110I\u1ec0U KHO\u1ea2N CHUNG<\/b><\/p><p><span style=\"font-weight: 400\">Trong tr\u01b0\u1eddng h\u1ee3p c\u00f3 xung \u0111\u1ed9t gi\u1eefa c\u00e1c \u0111i\u1ec1u kho\u1ea3n kh\u00e1c trong \u0110i\u1ec1u kho\u1ea3n D\u1ecbch v\u1ee5 n\u00e0y v\u00e0 M\u1ee5c J n\u00e0y, M\u1ee5c J s\u1ebd \u0111\u01b0\u1ee3c \u01b0u ti\u00ean \u00e1p d\u1ee5ng v\u00ec quy \u0111\u1ecbnh t\u1ea1i \u0111\u00e2y qu\u1ea3n l\u00fd vi\u1ec7c s\u1eed d\u1ee5ng Ch\u01b0\u01a1ng Tr\u00ecnh Truy C\u1eadp S\u1edbm c\u1ee7a b\u1ea1n.\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fde9ed8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fde9ed8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1529377\" data-id=\"1529377\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ee51540 elementor-section-height-default elementor-section-boxed elementor-section-height-default\" data-id=\"ee51540\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2f7553a\" data-id=\"2f7553a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-1823f5b elementor-widget elementor-widget-text-editor\" data-id=\"1823f5b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>J. GRABCAR &#8211; \u0110\u1eb6T XE C\u1ed0 \u0110\u1ecaNH GI\u1edc \u0110\u00d3N<\/strong><\/p><p><span style=\"font-weight: 400\">C\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n b\u1ed5 sung n\u00e0y \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho vi\u1ec7c s\u1eed d\u1ee5ng Gi\u1ea3i Ph\u00e1p GrabCar tr\u00ean \u1ee8ng D\u1ee5ng Grab. B\u1eb1ng vi\u1ec7c \u0111\u1eb7t chuy\u1ebfn xe theo t\u00ednh n\u0103ng \u201c\u0110\u1eb7t xe c\u1ed1 \u0111\u1ecbnh gi\u1edd \u0111\u00f3n\u201d, b\u1ea1n v\u1edbi t\u01b0 c\u00e1ch ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111\u1ed3ng \u00fd ch\u1ecbu r\u00e0ng bu\u1ed9c b\u1edfi c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n b\u1ed5 sung \u0111\u01b0\u1ee3c n\u00eau trong m\u1ee5c J n\u00e0y.<\/span><\/p><p><b>1. D\u1ecbch v\u1ee5 \u0110\u1eb7t Xe C\u1ed1 \u0110\u1ecbnh Gi\u1edd \u0110\u00f3n<\/b><\/p><p><span style=\"font-weight: 400\">1.1<\/span> \u00a0<span style=\"font-weight: 400\">\u0110\u1eb7t Xe C\u1ed1 \u0110\u1ecbnh Gi\u1edd \u0110\u00f3n l\u00e0 t\u00ednh n\u0103ng \u0111\u01b0\u1ee3c cung c\u1ea5p trong Gi\u1ea3i Ph\u00e1p GrabCar cho ph\u00e9p Ng\u01b0\u1eddi D\u00f9ng \u0111\u1eb7t chuy\u1ebfn xe GrabCar v\u1edbi th\u1eddi gian \u0111\u00f3n \u0111\u00e3 \u0111\u01b0\u1ee3c ph\u00e2n b\u1ed5 v\u00e0 cam k\u1ebft tr\u01b0\u1edbc.<\/span><\/p><p><span style=\"font-weight: 400\">1.2<\/span> \u00a0<span style=\"font-weight: 400\">Grab \u00e1p d\u1ee5ng ph\u1ee5 ph\u00ed \u0111\u1eb7t c\u1ed1 \u0111\u1ecbnh gi\u1edd \u0111\u00f3n \u0111\u1ed1i v\u1edbi d\u1ecbch v\u1ee5 \u0110\u1eb7t Xe C\u1ed1 \u0110\u1ecbnh Gi\u1edd \u0110\u00f3n. Ph\u1ee5 ph\u00ed \u0111\u1eb7t c\u1ed1 \u0111\u1ecbnh gi\u1edd \u0111\u00f3n ph\u1ee5 thu\u1ed9c v\u00e0o nhi\u1ec1u y\u1ebfu t\u1ed1 v\u00e0 c\u00f3 th\u1ec3 thay \u0111\u1ed5i theo th\u1eddi gian m\u00e0 kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o tr\u01b0\u1edbc. Grab kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5 ph\u1ea3i ti\u1ebft l\u1ed9 c\u00e1ch t\u00ednh ph\u1ee5 ph\u00ed \u0111\u1eb7t c\u1ed1 \u0111\u1ecbnh gi\u1edd \u0111\u00f3n. T\u1ed5ng c\u01b0\u1edbc ph\u00ed c\u1ee7a chuy\u1ebfn xe c\u1ed1 \u0111\u1ecbnh gi\u1edd \u0111\u00f3n s\u1ebd \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb khi Ng\u01b0\u1eddi D\u00f9ng ch\u1ecdn t\u00ednh n\u0103ng n\u00e0y. Xin l\u01b0u \u00fd r\u1eb1ng c\u01b0\u1edbc ph\u00ed cu\u1ed1i c\u00f9ng m\u00e0 Ng\u01b0\u1eddi D\u00f9ng ph\u1ea3i tr\u1ea3 v\u1eabn ph\u1ee5 thu\u1ed9c v\u00e0o c\u00e1c kho\u1ea3n ph\u1ee5 ph\u00ed kh\u00e1c c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng t\u1ea1i th\u1eddi \u0111i\u1ec3m \u0111\u1eb7t ch\u1ed7 (v\u00ed d\u1ee5: l\u1ec7 ph\u00ed c\u1ea7u \u0111\u01b0\u1eddng, ph\u00ed th\u1eddi gian ch\u1edd, v.v.).<\/span><\/p><p><span style=\"font-weight: 400\">1.3\u00a0 <\/span><span style=\"font-weight: 400\">Sau khi chuy\u1ebfn xe c\u1ed1 \u0111\u1ecbnh gi\u1edd \u0111\u00f3n \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn, m\u1ed9t s\u1ed1 ti\u1ec1n s\u1ebd \u0111\u01b0\u1ee3c \u201ct\u1ea1m gi\u1eef\u201d tr\u00ean ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n m\u1eb7c \u0111\u1ecbnh c\u1ee7a b\u1ea1n (t\u1ee9c l\u00e0 th\u1ebb t\u00edn d\u1ee5ng, th\u1ebb ghi n\u1ee3). S\u1ed1 ti\u1ec1n s\u1ebd \u0111\u01b0\u1ee3c &#8220;gi\u1eef l\u1ea1i&#8221; v\u00e0 ch\u1ec9 \u0111\u01b0\u1ee3c kh\u1ea5u tr\u1eeb sau khi chuy\u1ebfn xe ho\u00e0n t\u1ea5t. N\u1ebfu chuy\u1ebfn xe b\u1ecb h\u1ee7y, b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i ti\u1ec1n, t\u00f9y thu\u1ed9c v\u00e0o ch\u00ednh s\u00e1ch h\u1ee7y chuy\u1ebfn hi\u1ec7n h\u00e0nh.<\/span><\/p><p><b>2. Ch\u00ednh s\u00e1ch h\u1ee7y chuy\u1ebfn \u0111\u1ed1i v\u1edbi Ng\u01b0\u1eddi D\u00f9ng<\/b><\/p><p><span style=\"font-weight: 400\">2.1\u00a0 <\/span><span style=\"font-weight: 400\">N\u1ebfu t\u1ea1i b\u1ea5t k\u1ef3 th\u1eddi \u0111i\u1ec3m n\u00e0o, th\u1eddi gian d\u1ef1 ki\u1ebfn \u200b\u200b\u0111\u1ebfn \u0111i\u1ec3m \u0111\u00f3n c\u1ee7a \u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf nh\u1eadn chuy\u1ebfn mu\u1ed9n h\u01a1n th\u1eddi gian \u0111\u00f3n cam k\u1ebft theo l\u1ecbch tr\u00ecnh c\u1ee7a b\u1ea1n, b\u1ea1n c\u00f3 quy\u1ec1n h\u1ee7y chuy\u1ebfn xe c\u1ed1 \u0111\u1ecbnh gi\u1edd \u0111\u00f3n m\u00e0 kh\u00f4ng b\u1ecb \u00e1p d\u1ee5ng Ph\u00ed H\u1ee7y Chuy\u1ebfn.<\/span><\/p><p><span style=\"font-weight: 400\">2.2<\/span> \u00a0<span style=\"font-weight: 400\">Ph\u00ed H\u1ee7y Chuy\u1ebfn 20.000 \u0111\u1ed3ng s\u1ebd \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/span><\/p><ol><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Sau khi \u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf \u0111\u00e3 nh\u1eadn chuy\u1ebfn; v\u00e0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Th\u1eddi gian d\u1ef1 ki\u1ebfn \u200b\u200b\u0111\u1ebfn \u0111i\u1ec3m \u0111\u00f3n s\u1edbm h\u01a1n ho\u1eb7c b\u1eb1ng th\u1eddi gian \u0111\u00f3n theo l\u1ecbch tr\u00ecnh cam k\u1ebft; v\u00e0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ng\u01b0\u1eddi D\u00f9ng h\u1ee7y chuy\u1ebfn xe, cho d\u00f9 \u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf \u0111\u00e3 \u0111\u1ebfn hay ch\u01b0a \u0111\u1ebfn \u0111i\u1ec3m \u0111\u00f3n; ho\u1eb7c Ng\u01b0\u1eddi D\u00f9ng kh\u00f4ng xu\u1ea5t hi\u1ec7n t\u1ea1i \u0111i\u1ec3m \u0111\u00f3n trong v\u00f2ng n\u0103m (5) ph\u00fat k\u1ec3 t\u1eeb th\u1eddi gian \u0111\u00f3n \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o.<\/span><\/li><\/ol><p><span style=\"font-weight: 400\">2.3<\/span> \u00a0<span style=\"font-weight: 400\">B\u1eb1ng c\u00e1ch ch\u1ecdn tham gia Ride Cover &#8211; Quy\u1ec1n l\u1ee3i chuy\u1ebfn xe, Ng\u01b0\u1eddi D\u00f9ng s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c Phi\u1ebfu \u01b0u \u0111\u00e3i d\u1ecbch v\u1ee5 Grab n\u1ebfu \u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf \u0111\u1ebfn mu\u1ed9n h\u01a1n m\u01b0\u1eddi (10) ph\u00fat so v\u1edbi th\u1eddi gian \u0111\u00f3n theo l\u1ecbch tr\u00ecnh. Phi\u1ebfu \u01b0u \u0111\u00e3i d\u1ecbch v\u1ee5 Grab tu\u00e2n theo c\u00e1c ch\u00ednh s\u00e1ch Ride Cover hi\u1ec7n h\u00e0nh.<\/span><\/p><p><span style=\"font-weight: 400\">2.4\u00a0 <\/span><span style=\"font-weight: 400\">N\u1ebfu kh\u00f4ng c\u00f3 \u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf n\u00e0o nh\u1eadn chuy\u1ebfn xe c\u1ed1 \u0111\u1ecbnh gi\u1edd \u0111\u00f3n, Ng\u01b0\u1eddi D\u00f9ng s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t phi\u1ebfu \u01b0u \u0111\u00e3i d\u1ecbch v\u1ee5 Grab. Gi\u00e1 tr\u1ecb phi\u1ebfu \u01b0u \u0111\u00e3i s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o v\u00e0o t\u1eebng th\u1eddi \u0111i\u1ec3m th\u00f4ng qua c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng hi\u1ec7n h\u00e0nh theo quy\u1ebft \u0111\u1ecbnh ri\u00eang c\u1ee7a Grab.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">2.5<\/span> <span style=\"font-weight: 400\">Ng\u01b0\u1eddi D\u00f9ng c\u0169ng ph\u1ea3i ch\u1ecbu c\u00e1c kho\u1ea3n ph\u00ed \u00e1p d\u1ee5ng kh\u00e1c theo ch\u00ednh s\u00e1ch h\u1ee7y chuy\u1ebfn hi\u1ec7n h\u00e0nh \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 tr\u00ean trang web c\u1ee7a Grab v\u00e0 \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o cho Ng\u01b0\u1eddi D\u00f9ng v\u00e0o t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/span><\/p><p><b>3. Ch\u00ednh s\u00e1ch h\u1ee7y chuy\u1ebfn \u0111\u1ed1i v\u1edbi \u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf<\/b><\/p><p><span style=\"font-weight: 400\">3.1<\/span> \u00a0<span style=\"font-weight: 400\">Ch\u00ednh s\u00e1ch h\u1ee7y chuy\u1ebfn c\u1ee7a Grab \u00e1p d\u1ee5ng cho \u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf \u0111\u1ed1i v\u1edbi c\u00e1c chuy\u1ebfn xe c\u1ed1 \u0111\u1ecbnh gi\u1edd \u0111\u00f3n m\u00e0 h\u1ecd ch\u1ea5p nh\u1eadn, b\u1eb1ng c\u00e1ch b\u1ea5m n\u00fat \u201cCh\u1ea5p nh\u1eadn cu\u1ed1c\u201d ho\u1eb7c th\u00f4ng qua t\u00ednh n\u0103ng \u201cT\u1ef1 \u0111\u1ed9ng nh\u1eadn cu\u1ed1c xe\u201d, v\u1edbi \u0111i\u1ec1u ki\u1ec7n vi\u1ec7c h\u1ee7y chuy\u1ebfn kh\u00f4ng ph\u1ea3i do l\u1ed7i c\u1ee7a Ng\u01b0\u1eddi D\u00f9ng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh theo to\u00e0n quy\u1ec1n quy\u1ebft \u0111\u1ecbnh ri\u00eang c\u1ee7a Grab v\u00e0 \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt cho \u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf v\u00e0o t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/span><\/p><p><span style=\"font-weight: 400\">3.2\u00a0 <\/span><span style=\"font-weight: 400\">\u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf s\u1ebd \u0111\u01b0\u1ee3c hai (2) l\u1ea7n h\u1ee7y chuy\u1ebfn kh\u00f4ng b\u1ecb t\u00ednh ph\u00ed ho\u1eb7c theo th\u00f4ng b\u00e1o c\u1ee7a Grab. Grab b\u1ea3o l\u01b0u quy\u1ec1n x\u00e1c \u0111\u1ecbnh v\u00e0 \u0111i\u1ec1u ch\u1ec9nh ch\u00ednh s\u00e1ch n\u00e0y b\u1ea5t k\u1ef3 l\u00fac n\u00e0o.<\/span><\/p><p><span style=\"font-weight: 400\">3.3\u00a0 <\/span><span style=\"font-weight: 400\">\u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t kho\u1ea3n h\u1ed7 tr\u1ee3 n\u1ebfu Ng\u01b0\u1eddi D\u00f9ng h\u1ee7y chuy\u1ebfn xe c\u1ed1 \u0111\u1ecbnh gi\u1edd \u0111\u00f3n sau khi \u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf \u0111\u00e3 nh\u1eadn chuy\u1ebfn ho\u1eb7c sau gi\u1edd \u0111\u00f3n theo l\u1ecbch tr\u00ecnh trong khi \u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf \u0111ang tr\u00ean \u0111\u01b0\u1eddng \u0111\u1ebfn \u0111i\u1ec3m \u0111\u00f3n. Grab b\u1ea3o l\u01b0u quy\u1ec1n \u0111i\u1ec1u ch\u1ec9nh ho\u1eb7c ch\u1ea5m d\u1ee9t ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 n\u00e0y b\u1ea5t k\u1ef3 l\u00fac n\u00e0o theo to\u00e0n quy\u1ec1n quy\u1ebft \u0111\u1ecbnh c\u1ee7a m\u00ecnh.<\/span><\/p><p><span style=\"font-weight: 400\">3.4\u00a0 <\/span><span style=\"font-weight: 400\">\u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf c\u0169ng ph\u1ea3i tu\u00e2n th\u1ee7 c\u00e1c quy t\u1eafc kh\u00e1c li\u00ean quan \u0111\u1ebfn vi\u1ec7c h\u1ee7y chuy\u1ebfn xe c\u1ed1 \u0111\u1ecbnh gi\u1edd \u0111\u00f3n. Ngo\u00e0i ra, Grab b\u1ea3o l\u01b0u quy\u1ec1n th\u1ef1c hi\u1ec7n c\u00e1c h\u00e0nh \u0111\u1ed9ng th\u00edch h\u1ee3p, ph\u00f9 h\u1ee3p v\u1edbi B\u1ed9 quy t\u1eafc \u1ee9ng x\u1eed hi\u1ec7n h\u00e0nh d\u00e0nh cho \u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf c\u1ee7a Grab n\u1ebfu c\u00e1c ch\u00ednh s\u00e1ch n\u00e0y b\u1ecb vi ph\u1ea1m.<\/span><\/p><p><b>\u200b\u200b4.\u00a0 \u0110i\u1ec1u kho\u1ea3n chung<\/b><\/p><p><span style=\"font-weight: 400\">Trong tr\u01b0\u1eddng h\u1ee3p c\u00f3 s\u1ef1 m\u00e2u thu\u1eabn gi\u1eefa c\u00e1c \u0111i\u1ec1u kho\u1ea3n kh\u00e1c trong \u0110i\u1ec1u Kho\u1ea3n S\u1eed D\u1ee5ng v\u00e0 ph\u1ea7n K n\u00e0y, ph\u1ea7n K n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c \u01b0u ti\u00ean v\u00ec n\u00f3 li\u00ean quan \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c chuy\u1ebfn xe c\u1ed1 \u0111\u1ecbnh gi\u1edd \u0111\u00f3n.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-99e1828 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"99e1828\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5a75f06\" data-id=\"5a75f06\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-313976d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"313976d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ec79107\" data-id=\"ec79107\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-38af7ed elementor-widget elementor-widget-text-editor\" data-id=\"38af7ed\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>K &#8211; \u0110I\u1ec0U KHO\u1ea2N S\u1eec D\u1ee4NG \u0110\u1ed0I V\u1edaI D\u1ecaCH V\u1ee4 GRABMAPS<\/strong><\/p><p>C\u00e1c \u0111i\u1ec1u kho\u1ea3n n\u00e0y (<strong>\u201c\u0110i\u1ec1u Kho\u1ea3n GrabMaps\u201d<\/strong>) \u00e1p d\u1ee5ng cho vi\u1ec7c b\u1ea1n s\u1eed d\u1ee5ng c\u00e1c D\u1ecbch V\u1ee5 v\u00e0 N\u1ed9i Dung \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a d\u01b0\u1edbi \u0111\u00e2y, ngo\u00e0i c\u00e1c \u0111i\u1ec1u kho\u1ea3n chung \u0111\u01b0\u1ee3c n\u00eau trong M\u1ee5c A \u1edf tr\u00ean. B\u1eb1ng c\u00e1ch c\u00e0i \u0111\u1eb7t, truy c\u1eadp ho\u1eb7c s\u1eed d\u1ee5ng c\u00e1c D\u1ecbch V\u1ee5, d\u00f9 l\u00e0 th\u00f4ng qua N\u1ec1n T\u1ea3ng c\u1ee7a ch\u00fang t\u00f4i hay trong \u1ee8ng D\u1ee5ng c\u1ee7a b\u1ea1n (\u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a d\u01b0\u1edbi \u0111\u00e2y) khi \u0111\u00e3 \u0111\u01b0\u1ee3c Grab ph\u00ea duy\u1ec7t tr\u01b0\u1edbc, b\u1ea1n \u0111\u1ed3ng \u00fd v\u1edbi c\u00e1c \u0110i\u1ec1u Kho\u1ea3n GrabMaps n\u00e0y. B\u1ea1n tuy\u00ean b\u1ed1 v\u00e0 \u0111\u1ea3m b\u1ea3o v\u1edbi ch\u00fang t\u00f4i r\u1eb1ng b\u1ea1n c\u00f3 th\u1ea9m quy\u1ec1n ch\u1ea5p nh\u1eadn c\u00e1c \u0110i\u1ec1u Kho\u1ea3n GrabMaps n\u00e0y thay m\u1eb7t cho ch\u00ednh b\u1ea1n, nh\u00e0 tuy\u1ec3n d\u1ee5ng, m\u1ed9t c\u00f4ng ty ho\u1eb7c m\u1ed9t ph\u00e1p nh\u00e2n kh\u00e1c, t\u00f9y theo t\u1eebng tr\u01b0\u1eddng h\u1ee3p nh\u01b0 quy \u0111\u1ecbnh t\u1ea1i Ph\u1ea7n A \u1edf tr\u00ean.<\/p><p><strong><u>1. \u0110\u1ecbnh ngh\u0129a<\/u><\/strong><\/p><p><strong>1.1 \u201c\u1ee8ng d\u1ee5ng c\u1ee7a b\u1ea1n\u201d<\/strong> c\u00f3 ngh\u0129a l\u00e0 \u1ee9ng d\u1ee5ng ph\u1ea7n m\u1ec1m, trang web ho\u1eb7c s\u1ea3n ph\u1ea9m m\u00e0 b\u1ea1n t\u1ea1o ra, ho\u1eb7c m\u1ed9t d\u1ecbch v\u1ee5 b\u1ea1n cung c\u1ea5p \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 truy c\u1eadp c\u00e1c D\u1ecbch V\u1ee5 GrabMaps.<\/p><p><strong>1.2 \u201cN\u1ed9i Dung GrabMaps\u201d<\/strong> c\u00f3 ngh\u0129a l\u00e0 b\u1ea5t k\u1ef3 b\u1ea3n \u0111\u1ed3, h\u00ecnh \u1ea3nh, m\u00e3 \u0111\u1ecba l\u00fd (geocodes), d\u1eef li\u1ec7u, n\u1ed9i dung c\u1ee7a b\u00ean th\u1ee9 ba ho\u1eb7c n\u1ed9i dung kh\u00e1c m\u00e0 Grab cung c\u1ea5p cho b\u1ea1n th\u00f4ng qua c\u00e1c D\u1ecbch V\u1ee5 GrabMaps, ch\u1eb3ng h\u1ea1n nh\u01b0 d\u1eef li\u1ec7u c\u00f3 th\u1ec3 t\u1ea3i xu\u1ed1ng t\u1eeb trang web <a href=\"http:\/\/grabmaps.grab.com\">grab.com<\/a>.<\/p><p><strong>1.3 \u201cD\u1ecbch V\u1ee5 GrabMaps\u201d<\/strong> c\u00f3 ngh\u0129a l\u00e0 N\u1ec1n T\u1ea3ng ho\u1eb7c D\u1ecbch V\u1ee5 \u0111\u01b0\u1ee3c Grab cung c\u1ea5p li\u00ean quan \u0111\u1ebfn N\u1ed9i Dung GrabMaps, ch\u1eb3ng h\u1ea1n nh\u01b0 (c\u00e1c) t\u00ednh n\u0103ng tr\u00ean \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng Grab cho ph\u00e9p g\u1eedi POI (\u0110i\u1ec3m y\u00eau th\u00edch) ho\u1eb7c N\u1ed9i Dung POI; d\u1ecbch v\u1ee5 chia s\u1ebb v\u1ecb tr\u00ed, xem b\u1ea3n \u0111\u1ed3 v\u00e0 th\u00f4ng tin li\u00ean quan; v\u00e0 trang web <a href=\"https:\/\/grabmaps.grab.com\/\">https:\/\/grabmaps.grab.com\/<\/a>. M\u1ed9t s\u1ed1 D\u1ecbch V\u1ee5 GrabMaps c\u00f3 th\u1ec3 ch\u1ec9 kh\u1ea3 d\u1ee5ng \u1edf m\u1ed9t s\u1ed1 khu v\u1ef1c ph\u00e1p l\u00fd nh\u1ea5t \u0111\u1ecbnh.<\/p><p><strong><u>2. C\u1ea5p quy\u1ec1n<\/u><\/strong><\/p><p><strong>2.1<\/strong> Grab c\u1ea5p cho b\u1ea1n m\u1ed9t gi\u1ea5y ph\u00e9p c\u00f3 gi\u1edbi h\u1ea1n, kh\u00f4ng \u0111\u1ed9c quy\u1ec1n, kh\u00f4ng \u0111\u01b0\u1ee3c chuy\u1ec3n nh\u01b0\u1ee3ng, kh\u00f4ng th\u1ec3 sang nh\u01b0\u1ee3ng v\u00e0 c\u00f3 th\u1ec3 thu h\u1ed3i \u0111\u1ec3 truy c\u1eadp v\u00e0 s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 GrabMaps ch\u1ec9 v\u1edbi m\u1ee5c \u0111\u00edch c\u00e1 nh\u00e2n, phi th\u01b0\u01a1ng m\u1ea1i (<strong>\u201cM\u1ee5c \u0110\u00edch\u201d<\/strong>). N\u1ebfu mu\u1ed1n s\u1eed d\u1ee5ng ngo\u00e0i M\u1ee5c \u0110\u00edch n\u00e0y, b\u1ea1n ph\u1ea3i xin ch\u1ea5p thu\u1eadn tr\u01b0\u1edbc b\u1eb1ng v\u0103n b\u1ea3n t\u1eeb Grab. Kh\u00f4ng ph\u1ee5 thu\u1ed9c v\u00e0o c\u00e1c quy \u0111\u1ecbnh kh\u00e1c, trong tr\u01b0\u1eddng h\u1ee3p Grab ch\u1ea5p thu\u1eadn tr\u01b0\u1edbc b\u1eb1ng v\u0103n b\u1ea3n cho b\u1ea5t k\u1ef3 m\u1ee5c \u0111\u00edch s\u1eed d\u1ee5ng n\u00e0o ngo\u00e0i M\u1ee5c \u0110\u00edch tr\u00ean, ch\u1eb3ng h\u1ea1n nh\u01b0 \u0111\u1ec3 cung c\u1ea5p cho \u1ee8ng d\u1ee5ng c\u1ee7a b\u1ea1n, b\u1ea1n ph\u1ea3i tu\u00e2n th\u1ee7 c\u00e1c \u0111i\u1ec1u kho\u1ea3n n\u00e0y c\u0169ng nh\u01b0 b\u1ea5t k\u1ef3 \u0111i\u1ec1u ki\u1ec7n n\u00e0o kh\u00e1c do Grab c\u00f4ng b\u1ed1 v\u00e0 quy \u0111\u1ecbnh. C\u00e1c \u0111i\u1ec1u ki\u1ec7n n\u00e0y c\u00f3 th\u1ec3 d\u01b0\u1edbi h\u00ecnh th\u1ee9c m\u1ed9t th\u1ecfa thu\u1eadn b\u1eb1ng v\u0103n b\u1ea3n gi\u1eefa b\u1ea1n v\u00e0 Grab ho\u1eb7c (c\u00e1c) c\u00f4ng ty li\u00ean k\u1ebft c\u1ee7a Grab; v\u00e0 n\u1ebfu c\u00f3 li\u00ean quan \u0111\u1ebfn N\u1ed9i Dung d\u00e0nh cho Nh\u00e0 ph\u00e1t tri\u1ec3n c\u1ee7a Grab (nh\u01b0 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a trong \u0110i\u1ec1u kho\u1ea3n S\u1eed d\u1ee5ng N\u1ed9i dung d\u00e0nh cho Nh\u00e0 ph\u00e1t tri\u1ec3n c\u1ee7a Grab), b\u1ea1n ph\u1ea3i tu\u00e2n th\u1ee7 \u0110i\u1ec1u kho\u1ea3n S\u1eed d\u1ee5ng N\u1ed9i dung d\u00e0nh cho Nh\u00e0 ph\u00e1t tri\u1ec3n c\u1ee7a Grab, hi\u1ec7n c\u00f3 th\u1ec3 truy c\u1eadp t\u1ea1i <a href=\"https:\/\/developer.grab.com\/pages\/terms-of-use\">https:\/\/developer.grab.com\/pages\/terms-of-use<\/a>. Trong ph\u1ea1m vi b\u1ea1n ch\u1ecdn truy c\u1eadp ho\u1eb7c s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 GrabMaps ho\u1eb7c N\u1ed9i Dung GrabMaps, b\u1ea1n t\u1ef1 ch\u1ecbu r\u1ee7i ro v\u00e0 \u0111\u1ed3ng \u00fd s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 GrabMaps v\u00e0 N\u1ed9i Dung GrabMaps ch\u1ec9 khi \u0111\u01b0\u1ee3c cho ph\u00e9p b\u1edfi c\u00e1c \u0110i\u1ec1u Kho\u1ea3n GrabMaps n\u00e0y v\u00e0 b\u1ea5t k\u1ef3 lu\u1eadt, quy \u0111\u1ecbnh, ho\u1eb7c ch\u00ednh s\u00e1ch, \u0111i\u1ec1u kho\u1ea3n, h\u01b0\u1edbng d\u1eabn b\u1ed5 sung n\u00e0o m\u00e0 Grab c\u00f3 th\u1ec3 cung c\u1ea5p.<\/p><p><strong>2.2<\/strong> Grab c\u1ea5p cho b\u1ea1n m\u1ed9t gi\u1ea5y ph\u00e9p c\u00f3 gi\u1edbi h\u1ea1n, kh\u00f4ng \u0111\u1ed9c quy\u1ec1n, kh\u00f4ng \u0111\u01b0\u1ee3c chuy\u1ec3n nh\u01b0\u1ee3ng, kh\u00f4ng th\u1ec3 sang nh\u01b0\u1ee3ng v\u00e0 c\u00f3 th\u1ec3 thu h\u1ed3i \u0111\u1ec3 s\u1eed d\u1ee5ng ph\u00e1i sinh v\u00e0 hi\u1ec3n th\u1ecb logo c\u1ee7a Grab trong N\u1ed9i Dung GrabMaps, li\u00ean quan \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 GrabMaps \u0111\u01b0\u1ee3c \u1ee7y quy\u1ec1n c\u1ee7a b\u1ea1n, v\u1edbi m\u1ee5c \u0111\u00edch duy nh\u1ea5t l\u00e0 ghi nh\u1eadn b\u1ea3n quy\u1ec1n cho Grab. B\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c thay \u0111\u1ed5i, che khu\u1ea5t, x\u00f3a b\u1ecf ho\u1eb7c thay \u0111\u1ed5i k\u00edch th\u01b0\u1edbc b\u1ea5t k\u1ef3 logo, nh\u00e3n hi\u1ec7u, b\u1ea3n quy\u1ec1n ho\u1eb7c th\u00f4ng b\u00e1o n\u00e0o kh\u00e1c c\u1ee7a Grab hay c\u00e1c nh\u00e0 cung c\u1ea5p c\u1ee7a Grab ho\u1eb7c h\u00ecnh ch\u00ecm k\u1ef9 thu\u1eadt s\u1ed1 (digital watermarks), n\u1ebfu c\u00f3, trong N\u1ed9i Dung GrabMaps. B\u1ea1n ph\u1ea3i hi\u1ec3n th\u1ecb m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng trong \u1ee8ng d\u1ee5ng c\u1ee7a m\u00ecnh b\u1ea5t k\u1ef3 th\u00f4ng tin ghi nh\u1eadn c\u00f4ng lao n\u00e0o c\u1ee7a Grab ho\u1eb7c b\u00ean th\u1ee9 ba do Grab cung c\u1ea5p.<\/p><p><strong>2.3<\/strong> Vi\u1ec7c Grab cung c\u1ea5p D\u1ecbch V\u1ee5 GrabMaps, bao g\u1ed3m b\u1ea5t k\u1ef3 N\u1ed9i Dung GrabMaps n\u00e0o trong \u0111\u00f3 ho\u1eb7c m\u1ed9t ph\u1ea7n c\u1ee7a N\u1ed9i Dung \u0111\u00f3, kh\u00f4ng chuy\u1ec3n giao b\u1ea5t k\u1ef3 quy\u1ec1n s\u1eed d\u1ee5ng th\u01b0\u01a1ng m\u1ea1i ho\u1eb7c th\u00fac \u0111\u1ea9y b\u00e1n h\u00e0ng n\u00e0o cho b\u1ea1n v\u00e0 kh\u00f4ng c\u1ea5u th\u00e0nh vi\u1ec7c c\u1ea5p ho\u1eb7c t\u1eeb b\u1ecf b\u1ea5t k\u1ef3 quy\u1ec1n n\u00e0o.<\/p><p><strong>2.4<\/strong> B\u1ea1n ph\u1ea3i cung c\u1ea5p m\u1ed9t \u0111\u01b0\u1eddng d\u1eabn si\u00eau v\u0103n b\u1ea3n (hypertext link) \u0111\u1ebfn c\u00e1c \u0110i\u1ec1u kho\u1ea3n GrabMaps n\u00e0y \u1edf cu\u1ed1i m\u1ed7i trang trong \u1ee8ng d\u1ee5ng c\u1ee7a b\u1ea1n n\u01a1i c\u00f3 th\u1ec3 truy c\u1eadp ho\u1eb7c xem c\u00e1c D\u1ecbch V\u1ee5 GrabMaps, ho\u1eb7c trong c\u00e1c \u0111i\u1ec1u kho\u1ea3n s\u1eed d\u1ee5ng c\u1ee7a \u1ee8ng d\u1ee5ng c\u1ee7a b\u1ea1n.<\/p><p><strong><u>3. Gi\u1edbi h\u1ea1n tr\u00e1ch nhi\u1ec7m khi s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 GrabMaps<\/u><\/strong><\/p><p><strong>3.1<\/strong> Grab b\u1ea3o l\u01b0u quy\u1ec1n thay \u0111\u1ed5i, t\u1ea1m ng\u1eebng, g\u1ee1 b\u1ecf ho\u1eb7c v\u00f4 hi\u1ec7u h\u00f3a quy\u1ec1n truy c\u1eadp v\u00e0o D\u1ecbch V\u1ee5 GrabMaps b\u1ea5t c\u1ee9 l\u00fac n\u00e0o m\u00e0 kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o. Trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p, Grab s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd \u0111\u1ed1i v\u1edbi vi\u1ec7c g\u1ee1 b\u1ecf ho\u1eb7c v\u00f4 hi\u1ec7u h\u00f3a quy\u1ec1n truy c\u1eadp v\u00e0o D\u1ecbch V\u1ee5 GrabMaps. Grab c\u0169ng c\u00f3 th\u1ec3 thi\u1ebft l\u1eadp c\u00e1c gi\u1edbi h\u1ea1n \u0111\u1ed1i v\u1edbi vi\u1ec7c s\u1eed d\u1ee5ng ho\u1eb7c truy c\u1eadp D\u1ecbch V\u1ee5 GrabMaps, trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p v\u00e0 kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o hay ch\u1ecbu tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd.<\/p><p><strong>3.2<\/strong> B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng Grab v\u00e0 c\u00e1c nh\u00e0 cung c\u1ea5p c\u1ee7a Grab kh\u00f4ng \u0111\u01b0a ra b\u1ea5t k\u1ef3 tuy\u00ean b\u1ed1 hay \u0111\u1ea3m b\u1ea3o n\u00e0o, v\u00e0 s\u1ebd kh\u00f4ng c\u00f3 tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd n\u00e0o \u0111\u1ed1i v\u1edbi b\u1ea1n v\u1ec1 t\u00ednh s\u1eb5n c\u00f3, \u0111\u1ed9 ch\u00ednh x\u00e1c, t\u00ednh \u0111\u1ea7y \u0111\u1ee7, \u0111\u1ed9 tin c\u1eady ho\u1eb7c t\u00ednh k\u1ecbp th\u1eddi c\u1ee7a d\u1eef li\u1ec7u v\u1ecb tr\u00ed ho\u1eb7c b\u1ea5t k\u1ef3 N\u1ed9i Dung GrabMaps n\u00e0o kh\u00e1c \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb b\u1edfi D\u1ecbch V\u1ee5 GrabMaps. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng d\u1eef li\u1ec7u v\u1ecb tr\u00ed ch\u1ec9 \u0111\u01b0\u1ee3c cung c\u1ea5p cho c\u00e1c m\u1ee5c \u0111\u00edch \u0111\u1ecbnh v\u1ecb v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch c\u01a1 b\u1ea3n, v\u00e0 kh\u00f4ng nh\u1eb1m m\u1ee5c \u0111\u00edch \u0111\u1ec3 b\u1ea1n d\u1ef1a v\u00e0o trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p c\u1ea7n th\u00f4ng tin v\u1ecb tr\u00ed ch\u00ednh x\u00e1c ho\u1eb7c khi d\u1eef li\u1ec7u v\u1ecb tr\u00ed sai, kh\u00f4ng ch\u00ednh x\u00e1c, b\u1ecb tr\u1ec5 ho\u1eb7c kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7 c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn t\u1eed vong, th\u01b0\u01a1ng t\u00edch c\u00e1 nh\u00e2n, thi\u1ec7t h\u1ea1i v\u1ec1 t\u00e0i s\u1ea3n ho\u1eb7c m\u00f4i tr\u01b0\u1eddng. B\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng k\u1ebft qu\u1ea3 b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c t\u1eeb D\u1ecbch V\u1ee5 GrabMaps c\u00f3 th\u1ec3 kh\u00e1c so v\u1edbi c\u00e1c \u0111i\u1ec1u ki\u1ec7n th\u1ef1c t\u1ebf c\u1ee7a \u0111\u01b0\u1eddng b\u1ed9, \u0111\u1ecba h\u00ecnh, \u0111\u01b0\u1eddng \u0111i xe \u0111\u1ea1p ho\u1eb7c \u0111\u01b0\u1eddng \u0111i b\u1ed9, ho\u1eb7c c\u00e1c \u0111i\u1ec1u ki\u1ec7n kh\u00e1c do c\u00e1c y\u1ebfu t\u1ed1 c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn \u0111\u1ed9 ch\u00ednh x\u00e1c c\u1ee7a D\u1ecbch V\u1ee5 GrabMaps v\u00e0 N\u1ed9i Dung GrabMaps trong \u0111\u00f3, ch\u1eb3ng h\u1ea1n nh\u01b0 nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf th\u1eddi ti\u1ebft, \u0111i\u1ec1u ki\u1ec7n \u0111\u01b0\u1eddng s\u00e1, giao th\u00f4ng, \u0111\u01b0\u1eddng \u0111i, v\u00e0 c\u00e1c s\u1ef1 ki\u1ec7n \u0111\u1ecba ch\u00ednh tr\u1ecb.<\/p><p><strong>3.3<\/strong> Khi b\u1ea1n s\u1eed d\u1ee5ng N\u1ed9i Dung GrabMaps v\u00e0\/ho\u1eb7c D\u1ecbch V\u1ee5 GrabMaps, b\u1ea1n c\u00f3 th\u1ec3 th\u1ea5y r\u1eb1ng c\u00e1c \u0111i\u1ec1u ki\u1ec7n th\u1ef1c t\u1ebf tr\u00ean \u0111\u01b0\u1eddng ho\u1eb7c t\u1ea1i \u0111\u1ecba \u0111i\u1ec3m kh\u00e1c v\u1edbi nh\u1eefng g\u00ec \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb qua N\u1ed9i Dung GrabMaps v\u00e0\/ho\u1eb7c D\u1ecbch V\u1ee5 GrabMaps. Vui l\u00f2ng lu\u00f4n c\u1ea3nh gi\u00e1c v\u1edbi c\u00e1c \u0111i\u1ec1u ki\u1ec7n \u0111\u01b0\u1eddng s\u00e1 th\u1ef1c t\u1ebf xung quanh b\u1ea1n v\u00e0 t\u1ef1 \u0111\u00e1nh gi\u00e1 \u0111\u1ed9c l\u1eadp khi s\u1eed d\u1ee5ng N\u1ed9i Dung GrabMaps v\u00e0\/ho\u1eb7c D\u1ecbch V\u1ee5 GrabMaps. Grab c\u00f3 th\u1ec3 cung c\u1ea5p m\u1ed9t s\u1ed1 t\u00ednh n\u0103ng \u0111\u1ec3 b\u1ea1n chia s\u1ebb th\u00f4ng tin ho\u1eb7c c\u1eadp nh\u1eadt theo th\u1eddi gian th\u1ef1c li\u00ean quan \u0111\u1ebfn N\u1ed9i Dung GrabMaps. Th\u00f4ng tin v\u00e0 c\u00e1c c\u1eadp nh\u1eadt \u0111\u00f3 s\u1ebd tu\u00e2n th\u1ee7 \u0110i\u1ec1u kho\u1ea3n 11.2 c\u1ee7a M\u1ee5c A n\u00eau tr\u00ean.<\/p><p><strong><u>4 H\u1ea1n ch\u1ebf khi s\u1eed d\u1ee5ng: <\/u><\/strong><\/p><p>Khi s\u1eed d\u1ee5ng c\u00e1c D\u1ecbch V\u1ee5 GrabMaps, b\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00e9p:<\/p><p><strong>4.1<\/strong> G\u1ee1 b\u1ecf, che khu\u1ea5t ho\u1eb7c thay \u0111\u1ed5i b\u1ea5t k\u1ef3 th\u00f4ng b\u00e1o b\u1ea3n quy\u1ec1n, nh\u00e3n hi\u1ec7u th\u01b0\u01a1ng m\u1ea1i, ho\u1eb7c b\u1ea5t k\u1ef3 quy\u1ec1n s\u1edf h\u1eefu \u0111\u1ed9c quy\u1ec1n hay th\u00f4ng b\u00e1o ph\u00e1p l\u00fd, t\u00e0i li\u1ec7u ho\u1eb7c \u0111\u01b0\u1eddng d\u1eabn si\u00eau v\u0103n b\u1ea3n n\u00e0o c\u00f3 th\u1ec3 xu\u1ea5t hi\u1ec7n ho\u1eb7c \u0111\u01b0\u1ee3c cung c\u1ea5p th\u00f4ng qua D\u1ecbch V\u1ee5 GrabMaps.<\/p><p><strong>4.2<\/strong> S\u1eed d\u1ee5ng c\u00e1c D\u1ecbch V\u1ee5 GrabMaps theo c\u00e1ch c\u00f3 th\u1ec3 l\u00e0m suy y\u1ebfu, g\u00e2y h\u1ea1i ho\u1eb7c thi\u1ec7t h\u1ea1i cho Grab, b\u1ea5t k\u1ef3 d\u1ecbch v\u1ee5 ho\u1eb7c \u1ee9ng d\u1ee5ng n\u00e0o c\u1ee7a Grab, ho\u1eb7c vi\u1ec7c s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 GrabMaps c\u1ee7a b\u1ea5t k\u1ef3 ai kh\u00e1c.<\/p><p><strong>4.3<\/strong> S\u1eed d\u1ee5ng c\u00e1c D\u1ecbch V\u1ee5 GrabMaps \u0111\u1ec3 l\u00e0m gi\u00e1n \u0111o\u1ea1n, can thi\u1ec7p ho\u1eb7c c\u1ed1 g\u1eafng truy c\u1eadp tr\u00e1i ph\u00e9p v\u00e0o c\u00e1c d\u1ecbch v\u1ee5, m\u00e1y ch\u1ee7, ho\u1eb7c m\u1ea1ng l\u01b0\u1edbi \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i ho\u1eb7c c\u00f3 th\u1ec3 truy c\u1eadp th\u00f4ng qua D\u1ecbch V\u1ee5 GrabMaps.<\/p><p><strong>4.4<\/strong> S\u1eed d\u1ee5ng c\u00e1c D\u1ecbch V\u1ee5 GrabMaps theo c\u00e1ch vi ph\u1ea1m ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh.<\/p><p><strong>4.5<\/strong> T\u1ea3i xu\u1ed1ng h\u00e0ng lo\u1ea1t (mass download) ho\u1eb7c t\u1ea1o c\u00e1c ngu\u1ed3n c\u1ea5p d\u1eef li\u1ec7u s\u1ed1 l\u01b0\u1ee3ng l\u1edbn (bulk feeds) t\u1eeb N\u1ed9i Dung GrabMaps (ho\u1eb7c cho ph\u00e9p b\u1ea5t k\u1ef3 ai kh\u00e1c l\u00e0m \u0111i\u1ec1u \u0111\u00f3).<\/p><p><strong>4.6<\/strong> Thao t\u00fang x\u1ebfp h\u1ea1ng, \u0111\u00e1nh gi\u00e1 ho\u1eb7c b\u1ea5t k\u1ef3 N\u1ed9i Dung GrabMaps n\u00e0o kh\u00e1c b\u1eb1ng b\u1ea5t k\u1ef3 ph\u01b0\u01a1ng ti\u1ec7n n\u00e0o, ch\u1eb3ng h\u1ea1n nh\u01b0 (i) th\u00f4ng qua vi\u1ec7c s\u1eed d\u1ee5ng bot, t\u1eadp l\u1ec7nh ho\u1eb7c quy tr\u00ecnh t\u1ef1 \u0111\u1ed9ng, ho\u1eb7c (ii) b\u1eb1ng c\u00e1ch cung c\u1ea5p ho\u1eb7c ch\u1ea5p nh\u1eadn b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c b\u1ed3i th\u01b0\u1eddng hay \u01b0u \u0111\u00e3i n\u00e0o.<\/p><p><strong>4.7<\/strong> D\u1ecbch ng\u01b0\u1ee3c (reverse engineer), th\u00e1o g\u1ee1 (decompile) ho\u1eb7c ph\u00e2n t\u00edch c\u1ea5u tr\u00fac (disassemble) c\u00e1c D\u1ecbch V\u1ee5 GrabMaps.<\/p><p><strong>4.8<\/strong> S\u1eed d\u1ee5ng N\u1ed9i Dung GrabMaps v\u00e0\/ho\u1eb7c D\u1ecbch V\u1ee5 GrabMaps \u0111\u1ec3 t\u1ea1o ho\u1eb7c b\u1ed5 sung b\u1ea5t k\u1ef3 t\u1eadp d\u1eef li\u1ec7u li\u00ean quan \u0111\u1ebfn b\u1ea3n \u0111\u1ed3 n\u00e0o kh\u00e1c (bao g\u1ed3m t\u1eadp d\u1eef li\u1ec7u b\u1ea3n \u0111\u1ed3 ho\u1eb7c \u0111i\u1ec1u h\u01b0\u1edbng, c\u01a1 s\u1edf d\u1eef li\u1ec7u danh b\u1ea1 doanh nghi\u1ec7p, danh s\u00e1ch g\u1eedi th\u01b0 ho\u1eb7c danh s\u00e1ch ti\u1ebfp th\u1ecb qua \u0111i\u1ec7n tho\u1ea1i) \u0111\u1ec3 s\u1eed d\u1ee5ng trong m\u1ed9t d\u1ecbch v\u1ee5 thay th\u1ebf ho\u1eb7c c\u00f3 b\u1ea3n ch\u1ea5t t\u01b0\u01a1ng t\u1ef1 \u0111\u00e1ng k\u1ec3 so v\u1edbi D\u1ecbch v\u1ee5 n\u00e0y.<\/p><p><strong>4.9<\/strong> S\u1eed d\u1ee5ng c\u00e1c D\u1ecbch V\u1ee5 GrabMaps theo b\u1ea5t k\u1ef3 c\u00e1ch n\u00e0o \u0111e d\u1ecda \u0111\u1ebfn t\u00ednh to\u00e0n v\u1eb9n, hi\u1ec7u su\u1ea5t ho\u1eb7c \u0111\u1ed9 tin c\u1eady c\u1ee7a c\u00e1c D\u1ecbch V\u1ee5 GrabMaps ho\u1eb7c b\u1ea5t k\u1ef3 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 n\u00e0o c\u1ee7a Grab, bao g\u1ed3m ki\u1ec3m tra hi\u1ec7u su\u1ea5t ho\u1eb7c ki\u1ec3m tra c\u0103ng th\u1eb3ng (stress testing), ho\u1eb7c theo b\u1ea5t k\u1ef3 c\u00e1ch n\u00e0o ph\u00e1 v\u1ee1 c\u00e1c gi\u1edbi h\u1ea1n k\u1ef9 thu\u1eadt trong D\u1ecbch V\u1ee5 GrabMaps.<\/p><p><strong>4.10<\/strong> Ph\u00e2n ph\u1ed1i l\u1ea1i, b\u00e1n l\u1ea1i ho\u1eb7c c\u1ea5p ph\u00e9p l\u1ea1i quy\u1ec1n truy c\u1eadp v\u00e0o b\u1ea5t k\u1ef3 d\u1ecbch v\u1ee5 n\u00e0o c\u1ee7a Grab ho\u1eb7c N\u1ed9i Dung GrabMaps.<\/p><p><strong>4.11<\/strong> Sao ch\u00e9p, l\u01b0u tr\u1eef, l\u01b0u tr\u1eef d\u01b0\u1edbi d\u1ea1ng h\u1ed3 s\u01a1 (archive), ho\u1eb7c t\u1ea1o c\u01a1 s\u1edf d\u1eef li\u1ec7u t\u1eeb N\u1ed9i Dung GrabMaps.<\/p><p><strong>4.12<\/strong> S\u1eed d\u1ee5ng N\u1ed9i Dung GrabMaps bao g\u1ed3m d\u1eef li\u1ec7u \u0111i\u1ec3m y\u00eau th\u00edch (points of interest) \u0111\u1ec3 t\u1ea1o danh s\u00e1ch kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng (sales leads).<\/p><p><strong><span style=\"text-decoration: underline\">5.<\/span><u> \u0110\u00f3ng g\u00f3p \u0110\u1ecba \u0111i\u1ec3m y\u00eau th\u00edch (POI)<\/u><\/strong><\/p><p>5.1 M\u1ee5c n\u00e0y \u00e1p d\u1ee5ng cho vi\u1ec7c b\u1ea1n \u0111\u00f3ng g\u00f3p c\u00e1c \u0111\u1ecba \u0111i\u1ec3m \u0110i\u1ec3m y\u00eau th\u00edch (<strong>\u201cPOI\u201d<\/strong>) l\u00ean b\u1ea3n \u0111\u1ed3 th\u00f4ng qua N\u1ec1n T\u1ea3ng.<\/p><p><strong>5.2 \u0110i\u1ec1u ki\u1ec7n khi \u0111\u00f3ng g\u00f3p c\u00e1c POIs:<\/strong> Khi g\u1eedi m\u1ed9t POI, b\u1ea1n ph\u1ea3i cung c\u1ea5p n\u1ed9i dung POI nh\u01b0 t\u00ean, \u0111\u1ecba ch\u1ec9 v\u00e0 danh m\u1ee5c c\u1ee7a POI. B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 cung c\u1ea5p th\u00eam c\u00e1c n\u1ed9i dung kh\u00e1c nh\u01b0 h\u00ecnh \u1ea3nh c\u1ee7a POI v\u00e0 c\u00e1c chi ti\u1ebft b\u1ed5 sung c\u00f3 li\u00ean quan (<strong>\u201cN\u1ed9i Dung POI\u201d<\/strong>).<\/p><p><strong>5.3 N\u1ed9i Dung POI b\u1ecb c\u1ea5m:<\/strong> B\u1ea1n ph\u1ea3i \u0111\u1ea3m b\u1ea3o r\u1eb1ng t\u1ea5t c\u1ea3 N\u1ed9i Dung POI \u0111\u01b0\u1ee3c \u0111\u00f3ng g\u00f3p b\u1edfi b\u1ea1n lu\u00f4n tu\u00e2n th\u1ee7 c\u00e1c Ch\u00ednh s\u00e1ch c\u1ee7a Grab v\u00e0:<\/p><ol><li>Kh\u00f4ng ph\u1ea3i l\u00e0 n\u1ed9i dung sai l\u1ec7ch, gi\u1ea3 m\u1ea1o ho\u1eb7c spam.<\/li><li>Kh\u00f4ng mang t\u00ednh ph\u1ec9 b\u00e1ng, t\u1ee5c t\u0129u, ph\u00e2n bi\u1ec7t \u0111\u1ed1i x\u1eed, khi\u00eau kh\u00edch, mi\u1ec7t th\u1ecb, g\u00e2y h\u1ea1i, x\u00fac ph\u1ea1m ho\u1eb7c \u0111\u00e1ng b\u1ecb ph\u1ea3n \u0111\u1ed1i d\u01b0\u1edbi b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c n\u00e0o.<\/li><li>Kh\u00f4ng ch\u1ee9a c\u00e1c n\u1ed9i dung kh\u00f4ng li\u00ean quan nh\u01b0 quan \u0111i\u1ec3m ch\u00ednh tr\u1ecb ho\u1eb7c quan \u0111i\u1ec3m c\u00e1 nh\u00e2n.<\/li><li>Kh\u00f4ng cung c\u1ea5p ho\u1eb7c qu\u1ea3ng b\u00e1 vi\u1ec7c b\u00e1n b\u1ea5t k\u1ef3 m\u1eb7t h\u00e0ng ho\u1eb7c d\u1ecbch v\u1ee5 b\u1ecb ki\u1ec3m so\u00e1t ho\u1eb7c b\u1ecb c\u1ea5m n\u00e0o, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n thu\u1ed1c l\u00e1, ma t\u00fay, c\u1edd b\u1ea1c, v\u0169 kh\u00ed, d\u1ecbch v\u1ee5 y t\u1ebf v\u00e0 d\u1ecbch v\u1ee5 ng\u01b0\u1eddi l\u1edbn.<\/li><li>Kh\u00f4ng \u0111\u1ec1 c\u1eadp, qu\u1ea3ng b\u00e1 ho\u1eb7c m\u00f4 t\u1ea3 n\u1ed9i dung khi\u00eau d\u00e2m, h\u00ecnh \u1ea3nh l\u1ea1m d\u1ee5ng v\u00e0\/ho\u1eb7c h\u00ecnh \u1ea3nh tr\u1ebb v\u1ecb th\u00e0nh ni\u00ean, b\u1ea1o l\u1ef1c, kh\u1ee7ng b\u1ed1 ho\u1eb7c b\u1ea5t k\u1ef3 h\u00e0nh vi g\u00e2y h\u1ea1i ho\u1eb7c h\u00e0nh vi b\u1ea5t h\u1ee3p ph\u00e1p n\u00e0o kh\u00e1c.<\/li><li>Kh\u00f4ng ch\u1ee9a d\u1eef li\u1ec7u c\u00e1 nh\u00e2n ho\u1eb7c d\u1eef li\u1ec7u nh\u1ea1y c\u1ea3m ho\u1eb7c h\u00ecnh \u1ea3nh c\u1ee7a b\u1ea5t k\u1ef3 ng\u01b0\u1eddi n\u00e0o.<\/li><li>Kh\u00f4ng ch\u1ee9a h\u00ecnh \u1ea3nh c\u1ee7a c\u00e1c khu v\u1ef1c \u0111\u01b0\u1ee3c b\u1ea3o v\u1ec7, \u0111\u1ecba \u0111i\u1ec3m c\u00f4ng c\u1ed9ng kh\u00f4ng th\u1ec3 ti\u1ebfp c\u1eadn ho\u1eb7c khu v\u1ef1c b\u1ecb h\u1ea1n ch\u1ebf, ho\u1eb7c khu v\u1ef1c kh\u00f4ng cho ph\u00e9p ch\u1ee5p \u1ea3nh v\u00e0 quay phim (v\u00ed d\u1ee5: ch\u1ed1t ki\u1ec3m so\u00e1t nh\u1eadp c\u1ea3nh, khu qu\u00e2n s\u1ef1, b\u00ean trong nh\u00e0 ri\u00eang).<\/li><li>Kh\u00f4ng ph\u1ea3i l\u00e0 n\u1ed9i dung sao ch\u00e9p ho\u1eb7c b\u1ecb \u0111\u00e1nh c\u1eafp, v\u00e0 kh\u00f4ng vi ph\u1ea1m quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7 c\u1ee7a b\u00ean th\u1ee9 ba.<\/li><\/ol><p><strong>5.4 Ch\u1ea5p thu\u1eadn, t\u1eeb ch\u1ed1i ho\u1eb7c g\u1ee1 b\u1ecf POI:<\/strong> Grab c\u00f3 th\u1ec3, theo quy\u1ebft \u0111\u1ecbnh ri\u00eang c\u1ee7a m\u00ecnh v\u00e0 b\u1ea5t k\u1ef3 l\u00fac n\u00e0o m\u00e0 kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o cho b\u1ea1n:<\/p><ol><li>Ch\u1ea5p thu\u1eadn ho\u1eb7c t\u1eeb ch\u1ed1i b\u1ea5t k\u1ef3 N\u1ed9i Dung POI n\u00e0o \u0111\u01b0\u1ee3c g\u1eedi v\u00e0 \u0111\u00f3ng g\u00f3p b\u1edfi b\u1ea1n.<\/li><li>S\u1eeda \u0111\u1ed5i ho\u1eb7c bi\u00ean t\u1eadp l\u1ea1i b\u1ea5t k\u1ef3 POI ho\u1eb7c N\u1ed9i Dung POI \u0111\u00e3 \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn.<\/li><li>G\u1ee1 b\u1ecf b\u1ea5t k\u1ef3 POI ho\u1eb7c N\u1ed9i Dung POI n\u00e0o.<\/li><\/ol><p><strong>5.5 \u01afu \u0111\u00e3i:<\/strong> Grab c\u00f3 th\u1ec3 cung c\u1ea5p c\u00e1c \u01b0u \u0111\u00e3i ho\u1eb7c ph\u1ea7n th\u01b0\u1edfng cho c\u00e1c N\u1ed9i Dung POI \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn theo t\u1eebng th\u1eddi \u0111i\u1ec3m, \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o ri\u00eang cho b\u1ea1n ho\u1eb7c th\u00f4ng qua N\u1ec1n t\u1ea3ng.<\/p><p><strong>5.6 C\u1ea5p ph\u00e9p:<\/strong> B\u1eb1ng vi\u1ec7c g\u1eedi \u0111\u00f3ng g\u00f3p m\u1ed9t POI, b\u1ea1n:<\/p><ol><li>Ho\u00e0n to\u00e0n ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 vi\u1ec7c \u0111\u00f3ng g\u00f3p c\u1ee7a m\u00ecnh v\u00e0 b\u1ea5t k\u1ef3 d\u1eef li\u1ec7u, v\u0103n b\u1ea3n, th\u00f4ng tin, t\u00ean, h\u00ecnh \u1ea3nh, \u0111\u1ed3 h\u1ecda, \u1ea3nh ch\u1ee5p, h\u00ecnh t\u01b0\u1ee3ng v\u00e0 n\u1ed9i dung kh\u00e1c m\u00e0 b\u1ea1n g\u1eedi, \u0111\u0103ng ho\u1eb7c hi\u1ec3n th\u1ecb tr\u00ean ho\u1eb7c th\u00f4ng qua N\u1ec1n t\u1ea3ng. Grab kh\u00f4ng tuy\u00ean b\u1ed1 quy\u1ec1n s\u1edf h\u1eefu \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 N\u1ed9i Dung POI n\u00e0o m\u00e0 b\u1ea1n \u0111\u0103ng tr\u1ef1c ti\u1ebfp tr\u00ean ho\u1eb7c \u0111\u0103ng th\u00f4ng qua N\u1ec1n t\u1ea3ng.<\/li><li>Hi\u1ec3u r\u00f5 r\u1eb1ng b\u1ea1n kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5 ph\u1ea3i cung c\u1ea5p b\u1ea5t k\u1ef3 n\u1ed9i dung n\u00e0o cho Grab. Tuy nhi\u00ean, n\u1ebfu b\u1ea1n ch\u1ecdn t\u1ea3i l\u00ean ho\u1eb7c chia s\u1ebb n\u1ed9i dung, b\u1ea1n tuy\u00ean b\u1ed1 v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n c\u00f3 c\u00e1c quy\u1ec1n c\u1ea7n thi\u1ebft \u0111\u1ec3 g\u1eedi POI v\u00e0 N\u1ed9i Dung POI \u0111\u00f3.<\/li><li>C\u1ea5p cho Grab m\u1ed9t gi\u1ea5y ph\u00e9p kh\u00f4ng th\u1ec3 h\u1ee7y ngang, kh\u00f4ng \u0111\u1ed9c quy\u1ec1n v\u00e0 mi\u1ec5n ph\u00ed b\u1ea3n quy\u1ec1n tr\u00ean to\u00e0n th\u1ebf gi\u1edbi \u0111\u1ec3 l\u01b0u tr\u1eef, t\u00e1i t\u1ea1o, ph\u00e2n ph\u1ed1i, truy\u1ec1n th\u00f4ng, xu\u1ea5t b\u1ea3n, s\u1eed d\u1ee5ng, c\u1ea5p ph\u00e9p l\u1ea1i, s\u1eeda \u0111\u1ed5i v\u00e0 t\u1ea1o c\u00e1c t\u00e1c ph\u1ea9m ph\u00e1i sinh d\u1ef1a tr\u00ean POI v\u00e0 N\u1ed9i Dung POI.<\/li><li>Th\u00f4ng tin th\u1ef1c t\u1ebf c\u00f3 s\u1eb5n c\u00f4ng khai kh\u00f4ng thu\u1ed9c ph\u1ea1m vi c\u1ee7a vi\u1ec7c c\u1ea5p ph\u00e9p n\u00e0y v\u00ec c\u00e1c th\u00f4ng tin \u0111\u00f3 kh\u00f4ng \u0111\u01b0\u1ee3c b\u1ea3o v\u1ec7 b\u1edfi quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7 v\u00e0 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c Grab s\u1eed d\u1ee5ng m\u00e0 kh\u00f4ng c\u1ea7n gi\u1ea5y ph\u00e9p.<\/li><li>Vi\u1ec7c c\u1ea5p ph\u00e9p n\u00e0y c\u00f3 hi\u1ec7u l\u1ef1c trong su\u1ed1t th\u1eddi gian N\u1ed9i Dung POI c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c b\u1ea3o v\u1ec7 b\u1edfi quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7.<\/li><\/ol><p><strong>5.7 Y\u00eau c\u1ea7u s\u1eeda \u0111\u1ed5i ho\u1eb7c g\u1ee1 b\u1ecf POIs:<\/strong> B\u1ea1n c\u00f3 th\u1ec3 g\u1eedi y\u00eau c\u1ea7u s\u1eeda \u0111\u1ed5i ho\u1eb7c g\u1ee1 b\u1ecf c\u00e1c POI ho\u1eb7c N\u1ed9i Dung POI th\u00f4ng qua N\u1ec1n T\u1ea3ng. Grab s\u1ebd \u0111\u00e1nh gi\u00e1 t\u1eebng tr\u01b0\u1eddng h\u1ee3p c\u1ee5 th\u1ec3 \u0111\u1ec3 quy\u1ebft \u0111\u1ecbnh vi\u1ec7c c\u00f3 ch\u1ea5p thu\u1eadn c\u00e1c y\u00eau c\u1ea7u \u0111\u00f3 hay kh\u00f4ng, t\u00f9y thu\u1ed9c v\u00e0o quy\u1ebft \u0111\u1ecbnh ri\u00eang c\u1ee7a Grab.<\/p><p><strong>5.8 H\u00ecnh \u1ea3nh v\u1ec7 tinh:<\/strong> Khi b\u1ea1n g\u1eedi ho\u1eb7c xem POI tr\u00ean N\u1ec1n T\u1ea3ng, b\u1ea1n c\u00f3 th\u1ec3 xem \u0111\u01b0\u1ee3c h\u00ecnh \u1ea3nh v\u1ec7 tinh (<strong>\u201cH\u00ecnh \u1ea3nh V\u1ec7 tinh\u201d<\/strong>). B\u1ea1n c\u00f4ng nh\u1eadn v\u00e0 \u0111\u1ed3ng \u00fd r\u1eb1ng:<\/p><ol><li>T\u1ea5t c\u1ea3 quy\u1ec1n, quy\u1ec1n s\u1edf h\u1eefu v\u00e0 l\u1ee3i \u00edch \u0111\u1ed1i v\u1edbi H\u00ecnh \u1ea3nh V\u1ec7 tinh, bao g\u1ed3m t\u1ea5t c\u1ea3 c\u00e1c hi\u1ec7u ch\u1ec9nh, c\u1ea3i ti\u1ebfn, s\u1eeda \u0111\u1ed5i ho\u1eb7c quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7, \u0111\u1ec1u thu\u1ed9c v\u1ec1 Grab, (c\u00e1c) nh\u00e0 cung c\u1ea5p b\u00ean th\u1ee9 ba c\u1ee7a Grab ho\u1eb7c c\u00e1c nh\u00e0 cung c\u1ea5p c\u1ee7a h\u1ecd.<\/li><li>B\u1ea1n s\u1ebd kh\u00f4ng ph\u00e2n ph\u1ed1i, c\u1ea5p ph\u00e9p l\u1ea1i, cho thu\u00ea, b\u00e1n, cho m\u01b0\u1ee3n ho\u1eb7c cho vay H\u00ecnh \u1ea3nh V\u1ec7 tinh cho b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o, ho\u1eb7c s\u1eed d\u1ee5ng ho\u1eb7c t\u00e1i t\u1ea1o H\u00ecnh \u1ea3nh V\u1ec7 tinh cho b\u1ea5t k\u1ef3 m\u1ee5c \u0111\u00edch n\u00e0o kh\u00f4ng \u0111\u01b0\u1ee3c Grab cho ph\u00e9p r\u00f5 r\u00e0ng, bao g\u1ed3m b\u1ea5t k\u1ef3 m\u1ee5c \u0111\u00edch th\u01b0\u01a1ng m\u1ea1i n\u00e0o.<\/li><li>B\u1ea1n s\u1ebd kh\u00f4ng g\u1ee1 b\u1ecf, ph\u00e1 v\u1ee1 ho\u1eb7c v\u01b0\u1ee3t qua b\u1ea5t k\u1ef3 bi\u1ec7n ph\u00e1p b\u1ea3o v\u1ec7 \u0111i\u1ec7n t\u1eed ho\u1eb7c bi\u1ec7n ph\u00e1p b\u1ea3o v\u1ec7 n\u00e0o kh\u00e1c tr\u00ean H\u00ecnh \u1ea3nh V\u1ec7 tinh.<\/li><li>B\u1ea1n s\u1ebd kh\u00f4ng t\u1ea3i xu\u1ed1ng ho\u1eb7c l\u01b0u H\u00ecnh \u1ea3nh V\u1ec7 tinh v\u00e0o b\u1ea5t k\u1ef3 thi\u1ebft b\u1ecb n\u00e0o.<\/li><li>B\u1ea1n s\u1ebd kh\u00f4ng thay \u0111\u1ed5i, che khu\u1ea5t ho\u1eb7c g\u1ee1 b\u1ecf b\u1ea5t k\u1ef3 th\u00f4ng b\u00e1o b\u1ea3n quy\u1ec1n, th\u00f4ng tin qu\u1ea3n l\u00fd b\u1ea3n quy\u1ec1n, nh\u00e3n hi\u1ec7u th\u01b0\u01a1ng m\u1ea1i ho\u1eb7c ch\u00fa th\u00edch \u0111\u1ed9c quy\u1ec1n n\u00e0o c\u00f3 trong ho\u1eb7c tr\u00ean H\u00ecnh \u1ea3nh V\u1ec7 tinh.<\/li><li>T\u1ea5t c\u1ea3 H\u00ecnh \u1ea3nh V\u1ec7 tinh \u0111\u01b0\u1ee3c cung c\u1ea5p <strong>\u201cnguy\u00ean tr\u1ea1ng\u201d<\/strong> m\u00e0 kh\u00f4ng c\u00f3 b\u1ea5t k\u1ef3 b\u1ea3o \u0111\u1ea3m n\u00e0o, bao g\u1ed3m b\u1ea5t k\u1ef3 b\u1ea3o \u0111\u1ea3m n\u00e0o v\u1ec1 t\u00ednh ph\u00f9 h\u1ee3p cho m\u1ee5c \u0111\u00edch s\u1eed d\u1ee5ng, kh\u00f4ng vi ph\u1ea1m ho\u1eb7c kh\u00f4ng chi\u1ebfm \u0111o\u1ea1t quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7 c\u1ee7a b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o, t\u00ednh ch\u00ednh x\u00e1c, n\u1ed9i dung ho\u1eb7c k\u1ebft qu\u1ea3.<\/li><li>C\u1ea3 Grab v\u00e0 (c\u00e1c) nh\u00e0 cung c\u1ea5p c\u1ee7a Grab \u0111\u1ec1u kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 t\u1ed5n th\u1ea5t ho\u1eb7c thi\u1ec7t h\u1ea1i n\u00e0o ph\u00e1t sinh t\u1eeb ho\u1eb7c li\u00ean quan \u0111\u1ebfn vi\u1ec7c b\u1ea1n truy c\u1eadp ho\u1eb7c s\u1eed d\u1ee5ng H\u00ecnh \u1ea3nh V\u1ec7 tinh.<\/li><\/ol><p><strong><u>6. Ngu\u1ed3n c\u1ee7a B\u00ean th\u1ee9 ba<\/u><\/strong><\/p><p>6.1 D\u1ecbch V\u1ee5 c\u00f3 th\u1ec3 hi\u1ec3n th\u1ecb, bao g\u1ed3m, ho\u1eb7c cung c\u1ea5p n\u1ed9i dung t\u1eeb c\u00e1c b\u00ean th\u1ee9 ba ho\u1eb7c cung c\u1ea5p li\u00ean k\u1ebft \u0111\u1ebfn c\u00e1c trang web nh\u1ea5t \u0111\u1ecbnh c\u1ee7a b\u00ean th\u1ee9 ba (<strong>\u201cT\u00e0i li\u1ec7u c\u1ee7a B\u00ean th\u1ee9 ba\u201d<\/strong>) nh\u01b0 m\u1ed9t ph\u1ea7n c\u1ee7a D\u1ecbch V\u1ee5 GrabMaps ho\u1eb7c N\u1ed9i Dung GrabMaps. Grab kh\u00f4ng tuy\u00ean b\u1ed1 r\u1eb1ng D\u1ecbch V\u1ee5 GrabMaps ho\u1eb7c T\u00e0i li\u1ec7u c\u1ee7a B\u00ean th\u1ee9 ba l\u00e0 ph\u00f9 h\u1ee3p, ch\u00ednh x\u00e1c ho\u1eb7c c\u00f3 s\u1eb5n \u0111\u1ec3 s\u1eed d\u1ee5ng t\u1ea1i b\u1ea5t k\u1ef3 \u0111\u1ecba \u0111i\u1ec3m c\u1ee5 th\u1ec3 n\u00e0o. Trong ph\u1ea1m vi b\u1ea1n ch\u1ecdn s\u1eed d\u1ee5ng ho\u1eb7c truy c\u1eadp T\u00e0i li\u1ec7u c\u1ee7a B\u00ean th\u1ee9 ba, b\u1ea1n t\u1ef1 ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u00e0 c\u00f3 tr\u00e1ch nhi\u1ec7m tu\u00e2n th\u1ee7 m\u1ecdi lu\u1eadt, quy \u0111\u1ecbnh, \u0111i\u1ec1u kho\u1ea3n ho\u1eb7c c\u00e1c y\u00eau c\u1ea7u hi\u1ec7n h\u00e0nh kh\u00e1c. B\u1ea1n b\u1ecb c\u1ea5m t\u00e1i xu\u1ea5t b\u1ea3n, truy\u1ec1n l\u1ea1i, t\u00e1i s\u1ea3n xu\u1ea5t ho\u1eb7c s\u1eed d\u1ee5ng theo c\u00e1ch kh\u00e1c b\u1ea5t k\u1ef3 h\u00ecnh \u1ea3nh n\u00e0o \u0111\u01b0\u1ee3c truy c\u1eadp th\u00f4ng qua D\u1ecbch V\u1ee5 d\u01b0\u1edbi d\u1ea1ng m\u1ed9t t\u1ec7p \u0111\u1ed9c l\u1eadp. B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5, b\u1ea1n \u0111\u1ed3ng \u00fd r\u1eb1ng Grab kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m ki\u1ec3m tra ho\u1eb7c \u0111\u00e1nh gi\u00e1 t\u00ednh ch\u00ednh x\u00e1c, \u0111\u1ea7y \u0111\u1ee7, k\u1ecbp th\u1eddi, h\u1ee3p l\u1ec7, tu\u00e2n th\u1ee7 b\u1ea3n quy\u1ec1n, t\u00ednh h\u1ee3p ph\u00e1p, t\u00ednh \u0111\u1ee9ng \u0111\u1eafn, ch\u1ea5t l\u01b0\u1ee3ng ho\u1eb7c b\u1ea5t k\u1ef3 kh\u00eda c\u1ea1nh n\u00e0o kh\u00e1c c\u1ee7a c\u00e1c T\u00e0i li\u1ec7u ho\u1eb7c trang web c\u1ee7a B\u00ean th\u1ee9 ba \u0111\u00f3. Grab, c\u00e1c nh\u00e2n vi\u00ean, c\u00f4ng ty li\u00ean k\u1ebft v\u00e0 c\u00f4ng ty con c\u1ee7a Grab kh\u00f4ng b\u1ea3o \u0111\u1ea3m ho\u1eb7c x\u00e1c nh\u1eadn v\u00e0 kh\u00f4ng ch\u1ecbu b\u1ea5t k\u1ef3 tr\u00e1ch nhi\u1ec7m ho\u1eb7c ngh\u0129a v\u1ee5 ph\u00e1p l\u00fd n\u00e0o \u0111\u1ed1i v\u1edbi b\u1ea1n ho\u1eb7c b\u1ea5t k\u1ef3 ng\u01b0\u1eddi n\u00e0o kh\u00e1c v\u1ec1 b\u1ea5t k\u1ef3 d\u1ecbch v\u1ee5, T\u00e0i li\u1ec7u c\u1ee7a B\u00ean th\u1ee9 ba ho\u1eb7c trang web n\u00e0o c\u1ee7a b\u00ean th\u1ee9 ba, ho\u1eb7c b\u1ea5t k\u1ef3 t\u00e0i li\u1ec7u, s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 n\u00e0o kh\u00e1c c\u1ee7a b\u00ean th\u1ee9 ba.<\/p><p>6.2 Kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn t\u00ednh t\u1ed5ng qu\u00e1t c\u1ee7a c\u00e1c \u0111i\u1ec1u kho\u1ea3n kh\u00e1c, N\u1ed9i Dung GrabMaps v\u00e0 D\u1ecbch V\u1ee5 GrabMaps ch\u1ee9a d\u1eef li\u1ec7u \u0111\u1ecba l\u00fd v\u00e0 th\u00f4ng tin v\u1ec1 c\u00e1c \u0111\u1ecba \u0111i\u1ec3m \u0111\u01b0\u1ee3c ghi nh\u1eadn t\u1eeb c\u00e1c ngu\u1ed3n sau:<\/p><ul><li>D\u1eef li\u1ec7u B\u1ea3n \u0111\u1ed3 \u00a9 nh\u1eefng ng\u01b0\u1eddi \u0111\u00f3ng g\u00f3p OpenStreetMap (www.openstreetmap.org\/copyright);<\/li><li>L\u01b0\u1ee3c \u0111\u1ed3 B\u1ea3n \u0111\u1ed3 \u00a9 OpenMapTiles (<a href=\"https:\/\/openmaptiles.org\/\">https:\/\/openmaptiles.org\/<\/a>);<\/li><li>D\u1eef li\u1ec7u D\u1ea5u ch\u00e2n T\u00f2a nh\u00e0 c\u1ee7a Google (<a href=\"https:\/\/sites.research.google\/open-buildings\/\">https:\/\/sites.research.google\/open-buildings\/<\/a>) \u0111\u01b0\u1ee3c cung c\u1ea5p theo gi\u1ea5y ph\u00e9p CC BY-4.0;<\/li><li>D\u1eef li\u1ec7u B\u1ea3n \u0111\u1ed3 \u00a9 Here (<a href=\"https:\/\/www.here.com\">here.com<\/a>);<\/li><li>D\u1eef li\u1ec7u B\u1ea3n \u0111\u1ed3 \u00a9 OpenStreetCam (openstreetcam.org) \/ \u00a9 Nh\u1eefng ng\u01b0\u1eddi \u0111\u00f3ng g\u00f3p Grab v\u00e0 KartaView (kartaview.org);<\/li><li>D\u1eef li\u1ec7u B\u1ea3n \u0111\u1ed3 \u00a9 Foursquare (foursquare.com);<\/li><li>B\u1ed9 Giao th\u00f4ng V\u1eadn t\u1ea3i Philippines (dotr.gov.ph);<\/li><li>C\u01a1 quan Giao th\u00f4ng \u0110\u01b0\u1eddng b\u1ed9 Singapore (<a href=\"https:\/\/www.lta.gov.sg\/content\/ltagov\/en.html\">https:\/\/www.lta.gov.sg\/content\/ltagov\/en.html<\/a>), \u0111\u01b0\u1ee3c cung c\u1ea5p theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n c\u1ee7a Gi\u1ea5y ph\u00e9p D\u1eef li\u1ec7u M\u1edf Singapore phi\u00ean b\u1ea3n 1.0 (<a href=\"https:\/\/data.gov.sg\/open-data-licence\">https:\/\/data.gov.sg\/open-data-licence<\/a>);<\/li><li>OneMap c\u1ee7a C\u01a1 quan \u0110\u1ea5t \u0111ai Singapore (<a href=\"https:\/\/www.onemap.sg\/main\/v2\/\">https:\/\/www.onemap.sg\/main\/v2\/<\/a>), \u0111\u01b0\u1ee3c cung c\u1ea5p theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n c\u1ee7a Gi\u1ea5y ph\u00e9p D\u1eef li\u1ec7u M\u1edf Singapore phi\u00ean b\u1ea3n 1.0 (<a href=\"https:\/\/data.gov.sg\/open-data-licence\">https:\/\/data.gov.sg\/open-data-licence<\/a>);<\/li><li>C\u01a1 quan M\u00f4i tr\u01b0\u1eddng Qu\u1ed1c gia Singapore (<a href=\"https:\/\/www.nea.gov.sg\/\">https:\/\/www.nea.gov.sg\/<\/a>), \u0111\u01b0\u1ee3c truy c\u1eadp \u0111\u1ecbnh k\u1ef3 v\u00e0 \u0111\u01b0\u1ee3c cung c\u1ea5p theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n c\u1ee7a Gi\u1ea5y ph\u00e9p D\u1eef li\u1ec7u M\u1edf Singapore phi\u00ean b\u1ea3n 1.0 (<a href=\"https:\/\/data.gov.sg\/open-data-licence\">https:\/\/data.gov.sg\/open-data-licence<\/a>);<\/li><li>C\u00e1c t\u1eadp d\u1eef li\u1ec7u t\u1eeb data.gov.sg, \u0111\u01b0\u1ee3c truy c\u1eadp \u0111\u1ecbnh k\u1ef3 v\u00e0 \u0111\u01b0\u1ee3c cung c\u1ea5p theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n c\u1ee7a Gi\u1ea5y ph\u00e9p D\u1eef li\u1ec7u M\u1edf Singapore phi\u00ean b\u1ea3n 1.0 (<a href=\"https:\/\/data.gov.sg\/open-data-licence\">https:\/\/data.gov.sg\/open-data-licence<\/a>);<\/li><li>C\u00e1c t\u1eadp d\u1eef li\u1ec7u t\u1eeb Hdb.gov.sg, \u0111\u01b0\u1ee3c cung c\u1ea5p theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n c\u1ee7a Gi\u1ea5y ph\u00e9p D\u1eef li\u1ec7u M\u1edf Singapore phi\u00ean b\u1ea3n 1.0 (<a href=\"https:\/\/data.gov.sg\/open-data-licence\">https:\/\/data.gov.sg\/open-data-licence<\/a>);<\/li><li>OpenWeatherMap \u0111\u01b0\u1ee3c truy c\u1eadp v\u00e0o ng\u00e0y 01 th\u00e1ng 4 n\u0103m 2021, \u0111\u01b0\u1ee3c cung c\u1ea5p theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n c\u1ee7a Gi\u1ea5y ph\u00e9p D\u1eef li\u1ec7u M\u1edf Singapore phi\u00ean b\u1ea3n 1.0 (<a href=\"https:\/\/data.gov.sg\/open-data-licence\">https:\/\/data.gov.sg\/open-data-licence<\/a>);<\/li><li>\u201cCh\u1ee7 \u0111\u1ec1 \u0110\u1ecba \u0111i\u1ec3m\u201d (Places Theme) v\u00e0 \u201cCh\u1ee7 \u0111\u1ec1 Ranh gi\u1edbi H\u00e0nh ch\u00ednh\u201d (Administrative Boundaries Theme) t\u1eeb Overture Maps Foundation \u0111\u01b0\u1ee3c c\u1ea5p ph\u00e9p theo gi\u1ea5y ph\u00e9p CDLA Permissive v 2.0 (<a href=\"https:\/\/cdla.dev\/permissive-2-0\/\">https:\/\/cdla.dev\/permissive-2-0\/<\/a>).<\/li><li>M\u00e1y ch\u1ee7 D\u1eef li\u1ec7u Tr\u00e1i \u0111\u1ea5t c\u1ee7a NASA cho SRTM Dem [gi\u1ea5y ph\u00e9p Creative Commons CC0]. <a href=\"https:\/\/www.earthdata.nasa.gov\/\">https:\/\/www.earthdata.nasa.gov\/<\/a><\/li><\/ul><p><strong><u>7. Mi\u1ec5n tr\u1eeb tr\u00e1ch nhi\u1ec7m<\/u><\/strong><\/p><p>7.1 C\u00e1c D\u1ecbch V\u1ee5 GrabMaps v\u00e0 t\u1ea5t c\u1ea3 N\u1ed9i Dung GrabMaps \u0111\u01b0\u1ee3c cung c\u1ea5p <strong>\u201cnguy\u00ean tr\u1ea1ng\u201d<\/strong> m\u00e0 kh\u00f4ng c\u00f3 b\u1ea5t k\u1ef3 b\u1ea3o \u0111\u1ea3m n\u00e0o t\u1eeb Grab ho\u1eb7c c\u00e1c b\u00ean c\u1ea5p ph\u00e9p c\u1ee7a Grab. D\u1ecbch V\u1ee5 GrabMaps, ho\u1eb7c b\u1ea5t k\u1ef3 t\u00ednh n\u0103ng hay b\u1ed9 ph\u1eadn n\u00e0o c\u1ee7a n\u00f3, c\u00f3 th\u1ec3 kh\u00e1c nhau t\u00f9y theo khu v\u1ef1c v\u00e0 c\u00f3 th\u1ec3 kh\u00f4ng c\u00f3 s\u1eb5n \u1edf t\u1ea5t c\u1ea3 c\u00e1c ng\u00f4n ng\u1eef ho\u1eb7c \u1edf t\u1ea5t c\u1ea3 c\u00e1c qu\u1ed1c gia. Grab kh\u00f4ng tuy\u00ean b\u1ed1 r\u1eb1ng D\u1ecbch V\u1ee5 GrabMaps, ho\u1eb7c b\u1ea5t k\u1ef3 t\u00ednh n\u0103ng hay b\u1ed9 ph\u1eadn n\u00e0o c\u1ee7a n\u00f3, l\u00e0 ph\u00f9 h\u1ee3p, ch\u00ednh x\u00e1c ho\u1eb7c c\u00f3 s\u1eb5n \u0111\u1ec3 s\u1eed d\u1ee5ng t\u1ea1i b\u1ea5t k\u1ef3 \u0111\u1ecba \u0111i\u1ec3m c\u1ee5 th\u1ec3 n\u00e0o.<\/p><p>7.2 Trong ph\u1ea1m vi t\u1ed1i \u0111a \u0111\u01b0\u1ee3c ph\u00e1p lu\u1eadt cho ph\u00e9p, b\u1ea5t k\u1ef3 v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c tuy\u00ean b\u1ed1, b\u1ea3o \u0111\u1ea3m ho\u1eb7c \u0111i\u1ec1u ki\u1ec7n d\u01b0\u1edbi b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c n\u00e0o (bao g\u1ed3m, nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf, c\u00e1c b\u1ea3o \u0111\u1ea3m ng\u1ea7m ho\u1eb7c theo lu\u1eadt \u0111\u1ecbnh v\u1ec1 kh\u1ea3 n\u0103ng th\u01b0\u01a1ng m\u1ea1i, s\u1ef1 ph\u00f9 h\u1ee3p cho m\u1ed9t m\u1ee5c \u0111\u00edch c\u1ee5 th\u1ec3, quy\u1ec1n s\u1edf h\u1eefu, kh\u00f4ng vi ph\u1ea1m b\u1ea3n quy\u1ec1n, t\u00ednh ch\u00ednh x\u00e1c ho\u1eb7c ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ea1t y\u00eau c\u1ea7u), t\u1ea5t c\u1ea3 \u0111\u1ec1u li\u00ean quan \u0111\u1ebfn c\u00e1c D\u1ecbch V\u1ee5 GrabMaps v\u00e0 b\u1ea5t k\u1ef3 N\u1ed9i Dung GrabMaps n\u00e0o, \u0111\u1ec1u lo\u1ea1i tr\u1eeb m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng b\u1edfi Grab v\u00e0 c\u00e1c nh\u00e0 cung c\u1ea5p c\u1ee7a Grab. Grab v\u00e0 c\u00e1c nh\u00e0 cung c\u1ea5p c\u1ee7a Grab kh\u00f4ng b\u1ea3o \u0111\u1ea3m r\u1eb1ng c\u00e1c D\u1ecbch V\u1ee5 GrabMaps s\u1ebd ho\u1ea1t \u0111\u1ed9ng \u0111\u00fang c\u00e1ch khi \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi \u1ee8ng d\u1ee5ng c\u1ee7a b\u1ea1n, r\u1eb1ng c\u00e1c D\u1ecbch V\u1ee5 s\u1ebd kh\u00f4ng b\u1ecb gi\u00e1n \u0111o\u1ea1n, ho\u1eb7c \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea5t k\u1ef3 N\u1ed9i Dung GrabMaps n\u00e0o s\u1ebd ch\u00ednh x\u00e1c ho\u1eb7c \u0111\u1ea7y \u0111\u1ee7.<\/p><p>7.3 B\u1ea0N C\u0168NG C\u00d4NG NH\u1eacN V\u00c0 \u0110\u1ed2NG \u00dd R\u1eb0NG D\u1ecaCH V\u1ee4 GRABMAPS KH\u00d4NG \u0110\u01af\u1ee2C D\u1ef0 \u0110\u1ecaNH HO\u1eb6C KH\u00d4NG PH\u00d9 H\u1ee2P \u0110\u1ec2 S\u1eec D\u1ee4NG TRONG C\u00c1C T\u00ccNH HU\u1ed0NG HO\u1eb6C M\u00d4I TR\u01af\u1edcNG M\u00c0 VI\u1ec6C TH\u1ea4T B\u1ea0I HO\u1eb6C CH\u1eacM TR\u1ec4 TH\u1edcI GIAN, HO\u1eb6C SAI S\u00d3T HO\u1eb6C KH\u00d4NG CH\u00cdNH X\u00c1C TRONG D\u1eee LI\u1ec6U GRABMAPS DO D\u1ecaCH V\u1ee4 GRABMAPS CUNG C\u1ea4P C\u00d3 TH\u1ec2 D\u1eaaN \u0110\u1ebeN T\u1eec VONG, TH\u01af\u01a0NG T\u00cdCH C\u00c1 NH\u00c2N, HO\u1eb6C THI\u1ec6T H\u1ea0I NGHI\u00caM TR\u1eccNG V\u1ec0 TH\u1ec2 CH\u1ea4T HO\u1eb6C M\u00d4I TR\u01af\u1edcNG.<\/p><p><strong><u>8. Gi\u1edbi h\u1ea1n tr\u00e1ch nhi\u1ec7m<\/u><\/strong><\/p><p>8.1 C\u1ea3 Grab v\u00e0 c\u00e1c nh\u00e0 cung c\u1ea5p c\u1ee7a Grab \u0111\u1ec1u kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 thi\u1ec7t h\u1ea1i ho\u1eb7c t\u1ed5n th\u1ea5t n\u00e0o ph\u00e1t sinh t\u1eeb vi\u1ec7c s\u1eed d\u1ee5ng, l\u1ea1m d\u1ee5ng, d\u1ef1a v\u00e0o, kh\u00f4ng th\u1ec3 s\u1eed d\u1ee5ng, gi\u00e1n \u0111o\u1ea1n, t\u1ea1m ng\u1eebng ho\u1eb7c ch\u1ea5m d\u1ee9t D\u1ecbch V\u1ee5 GrabMaps, bao g\u1ed3m c\u1ea3 nh\u1eefng gi\u00e1n \u0111o\u1ea1n do l\u1ed7i h\u1ec7 th\u1ed1ng, t\u1ea5n c\u00f4ng m\u1ea1ng ho\u1eb7c b\u1ea3o tr\u00ec theo l\u1ecbch tr\u00ecnh ho\u1eb7c ngo\u00e0i l\u1ecbch tr\u00ecnh.<\/p><p>8.2 C\u1ea3 hai b\u00ean ho\u1eb7c c\u00e1c nh\u00e0 cung c\u1ea5p c\u1ee7a Grab s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 thi\u1ec7t h\u1ea1i gi\u00e1n ti\u1ebfp n\u00e0o (bao g\u1ed3m, nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n, c\u00e1c thi\u1ec7t h\u1ea1i do h\u1eadu qu\u1ea3, \u0111\u1eb7c bi\u1ec7t ho\u1eb7c ng\u1eabu nhi\u00ean, thi\u1ec7t h\u1ea1i do m\u1ea5t l\u1ee3i nhu\u1eadn ho\u1eb7c doanh thu, gi\u00e1n \u0111o\u1ea1n ho\u1eb7c m\u1ea5t m\u00e1t d\u1eef li\u1ec7u, kh\u00f4ng truy\u1ec1n ho\u1eb7c nh\u1eadn \u0111\u01b0\u1ee3c d\u1eef li\u1ec7u, gi\u00e1n \u0111o\u1ea1n kinh doanh ho\u1eb7c m\u1ea5t th\u00f4ng tin kinh doanh), ph\u00e1t sinh t\u1eeb ho\u1eb7c li\u00ean quan \u0111\u1ebfn c\u00e1c D\u1ecbch V\u1ee5 GrabMaps, N\u1ed9i Dung GrabMaps, ho\u1eb7c c\u00e1c \u0110i\u1ec1u Kho\u1ea3n GrabMaps n\u00e0y, ngay c\u1ea3 khi \u0111\u00e3 \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o v\u1ec1 kh\u1ea3 n\u0103ng x\u1ea3y ra c\u00e1c thi\u1ec7t h\u1ea1i \u0111\u00f3 ho\u1eb7c n\u1ebfu kh\u1ea3 n\u0103ng \u0111\u00f3 c\u00f3 th\u1ec3 d\u1ef1 \u0111o\u00e1n tr\u01b0\u1edbc \u0111\u01b0\u1ee3c m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd.<\/p><p><strong><u>9. B\u1ed3i ho\u00e0n v\u00e0 b\u1ed3i th\u01b0\u1eddng<\/u><\/strong><\/p><p>B\u1ea1n \u0111\u1ed3ng \u00fd b\u1ed3i th\u01b0\u1eddng v\u00e0 gi\u1eef cho Grab, c\u00e1c c\u00e1n b\u1ed9, gi\u00e1m \u0111\u1ed1c, c\u1ed5 \u0111\u00f4ng, ng\u01b0\u1eddi ti\u1ec1n nhi\u1ec7m, ng\u01b0\u1eddi k\u1ebf th\u1eeba, nh\u00e2n vi\u00ean, \u0111\u1ea1i l\u00fd, nh\u00e0 th\u1ea7u, c\u00f4ng ty con v\u00e0 c\u00e1c c\u00f4ng ty li\u00ean k\u1ebft c\u1ee7a Grab kh\u00f4ng b\u1ecb t\u1ed5n h\u1ea1i b\u1edfi b\u1ea5t k\u1ef3 y\u00eau c\u1ea7u, t\u1ed5n th\u1ea5t, tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd, khi\u1ebfu n\u1ea1i ho\u1eb7c chi ph\u00ed n\u00e0o (bao g\u1ed3m c\u1ea3 ph\u00ed lu\u1eadt s\u01b0) ph\u00e1t sinh t\u1eeb vi\u1ec7c b\u1ea1n vi ph\u1ea1m c\u00e1c \u0110i\u1ec1u Kho\u1ea3n GrabMaps n\u00e0y v\u00e0\/ho\u1eb7c vi\u1ec7c b\u1ea1n s\u1eed d\u1ee5ng D\u1ecbch V\u1ee5 GrabMaps.<\/p><p><strong><u>10. C\u00e1c c\u1eadp nh\u1eadt thay \u0111\u1ed5i<\/u><\/strong><\/p><p>Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 thay \u0111\u1ed5i, s\u1eeda \u0111\u1ed5i ho\u1eb7c h\u1ee7y b\u1ecf c\u00e1c \u0110i\u1ec1u Kho\u1ea3n GrabMaps n\u00e0y b\u1ea5t c\u1ee9 l\u00fac n\u00e0o. Ch\u00fang t\u00f4i s\u1ebd th\u00f4ng b\u00e1o cho b\u1ea1n v\u1ec1 b\u1ea5t k\u1ef3 thay \u0111\u1ed5i n\u00e0o nh\u01b0 \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh trong m\u1ee5c &#8220;Th\u00f4ng b\u00e1o&#8221;. N\u1ebfu b\u1ea1n kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi c\u00e1c thay \u0111\u1ed5i, b\u1ea1n ph\u1ea3i ng\u1eebng s\u1eed d\u1ee5ng c\u00e1c D\u1ecbch V\u1ee5 GrabMaps. Vi\u1ec7c b\u1ea1n ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng c\u00e1c D\u1ecbch V\u1ee5 GrabMaps sau khi c\u00e1c thay \u0111\u1ed5i c\u00f3 hi\u1ec7u l\u1ef1c \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c b\u1ea1n \u0111\u1ed3ng \u00fd v\u1edbi c\u00e1c \u0110i\u1ec1u kho\u1ea3n GrabMaps m\u1edbi.<\/p><p><strong><u>11. Ngu\u1ed3n d\u1eef li\u1ec7u<\/u><\/strong>: Grab s\u1eed d\u1ee5ng c\u00e1c th\u01b0 vi\u1ec7n m\u00e3 ngu\u1ed3n m\u1edf trong \u1ee9ng d\u1ee5ng \u0111i \u0111\u1ed9ng Grab nh\u01b0 \u0111\u01b0\u1ee3c n\u00eau trong <a href=\"http:\/\/grb.to\/oss-attributions\">http:\/\/grb.to\/oss-attributions<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"parent":0,"menu_order":0,"template":"elementor_header_footer","acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/policy\/186459"}],"collection":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/policy"}],"about":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/types\/policy"}],"version-history":[{"count":90,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/policy\/186459\/revisions"}],"predecessor-version":[{"id":203008,"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/policy\/186459\/revisions\/203008"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/vn\/wp-json\/wp\/v2\/media?parent=186459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}