{"id":9636,"date":"2017-04-28T11:56:17","date_gmt":"2017-04-28T03:56:17","guid":{"rendered":"https:\/\/www.grab.com\/vn\/?p=9636"},"modified":"2017-04-28T11:58:02","modified_gmt":"2017-04-28T03:58:02","slug":"day-la-cach-grab-giup-ban-luon-toan-trong-suot-hanh-trinh","status":"publish","type":"post","link":"https:\/\/www.grab.com\/vn\/en\/blog\/day-la-cach-grab-giup-ban-luon-toan-trong-suot-hanh-trinh\/","title":{"rendered":"\u0110\u00e2y l\u00e0 c\u00e1ch Grab gi\u00fap b\u1ea1n lu\u00f4n an to\u00e0n trong su\u1ed1t h\u00e0nh tr\u00ecnh"},"content":{"rendered":"

T\u1ea1i Grab, ch\u00fang t\u00f4i kh\u1eb3ng \u0111\u1ecbnh r\u1eb1ng \u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf c\u1ee7a m\u00ecnh \u0111\u1ec1u l\u00e0 nh\u1eefng b\u00e1c t\u00e0i g\u01b0\u01a1ng m\u1eabu.<\/p>\n

An to\u00e0n c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u c\u1ee7a Grab. Tuy nhi\u00ean, \u0111\u00f3 ch\u01b0a ph\u1ea3i l\u00e0 t\u1ea5t c\u1ea3 nh\u1eefng \u0111i\u1ec1u m\u00e0 ch\u00fang t\u00f4i quan t\u00e2m.<\/p>\n

X\u00e2y d\u1ef1ng s\u1ef1 an to\u00e0n & ch\u1ea5t l\u01b0\u1ee3ng trong t\u1eebng quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng<\/span><\/h3>\n

C\u00f3 th\u1ec3 n\u00f3i, Grab l\u00e0 m\u1ed9t trong nh\u1eefng \u1ee9ng d\u1ee5ng \u0111\u1eb7t xe ti\u00ean phong trong ng\u00e0nh c\u00f4ng nghi\u1ec7p v\u1eadn chuy\u1ec3n h\u00e0nh kh\u00e1ch hi\u1ec7n nay, m\u1ecdi ho\u1ea1t \u0111\u1ed9ng c\u1ee7a ch\u00fang t\u00f4i \u0111\u1ec1u tu\u00e2n th\u1ee7 theo quy tr\u00ecnh v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c ch\u1ee9ng nh\u1eadn ti\u00eau chu\u1ea9n ch\u1ea5t l\u01b0\u1ee3ng ISO 9001:2015. \u0110i\u1ec1u \u0111\u00f3 \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c ch\u00fang t\u00f4i cam k\u1ebft t\u1ea5t c\u1ea3 ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a c\u00f4ng ty s\u1ebd kh\u00f4ng ng\u1eebng c\u1ea3i ti\u1ebfn, v\u1edbi m\u1ee5c ti\u00eau mang \u0111\u1ebfn s\u1ef1 an to\u00e0n v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng ng\u00e0y c\u00e0ng t\u1ed1t h\u01a1n cho kh\u00e1ch h\u00e0ng.<\/p>\n

Thi\u1ebft k\u1ebf t\u00edch h\u1ee3p v\u1edbi t\u00ednh n\u0103ng c\u00f4ng ngh\u1ec7 v\u00e0 an to\u00e0n v\u01b0\u1ee3t tr\u1ed9i<\/span><\/h3>\n

Ch\u00fang t\u00f4i mong mu\u1ed1n m\u1ecdi chuy\u1ebfn \u0111i c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd lu\u00f4n \u0111\u01b0\u1ee3c an to\u00e0n v\u00e0 su\u00f4n s\u1ebb. \u0110\u00f3 l\u00e0 l\u00fd do ch\u00fang t\u00f4i \u0111\u00e3 \u0111\u1ea7u t\u01b0 v\u00e0o h\u1ec7 th\u1ed1ng vi\u1ec5n tin (s\u1ef1 k\u1ebft h\u1ee3p c\u1ee7a vi\u1ec5n th\u00f4ng v\u00e0 c\u00f4ng ngh\u1ec7 th\u00f4ng tin) gi\u00fap \u0111o \u0111\u1ed9 an to\u00e0n c\u1ee7a c\u00e1c \u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf Grab tr\u00ean m\u1ed7i h\u00e0nh tr\u00ecnh. \u0110\u1ec3 b\u1ea1n hi\u1ec3u th\u00eam, \u0111\u00e2y c\u0169ng ch\u00ednh l\u00e0 c\u00f4ng ngh\u1ec7 gi\u00fap \u0111i\u1ec7p vi\u00ean James Bond theo d\u00f5i v\u00e0 t\u00ednh to\u00e1n v\u1eadn t\u1ed1c c\u1ee7a t\u1eebng chi\u1ebfc xe, \u0111\u1ed9 g\u1eaft th\u1eafng v\u00e0 t\u1ed1c \u0111\u1ed9 t\u0103ng t\u1ed1c. K\u1ebft qu\u1ea3 qua th\u1eed nghi\u1ec7m: d\u1ef1a theo b\u00e1o c\u00e1o, ch\u00fang t\u00f4i nh\u1eadn th\u1ea5y c\u00e1c t\u00e0i x\u1ebf \u0111\u00e3 gi\u1ea3m c\u00e1c l\u1ed7i v\u1ec1 an to\u00e0n l\u00ean \u0111\u1ebfn 35%, \u0111i\u1ec1u n\u00e0y gi\u00fap gi\u1ea3m s\u1ed1 v\u1ee5 tai n\u1ea1n giao th\u00f4ng v\u00e0 n\u00e2ng cao v\u0103n h\u00f3a l\u00e1i xe an to\u00e0n, th\u00e2n thi\u1ec7n.<\/p>\n

Ph\u1ea3n h\u1ed3i c\u1ee7a b\u1ea1n l\u00e0 v\u00f4 c\u00f9ng quan tr\u1ecdng v\u1edbi ch\u00fang t\u00f4i<\/span><\/h3>\n

Grab s\u1ebd thu th\u1eadp nh\u1eefng ph\u1ea3n h\u1ed3i v\u00e0 x\u1ebfp h\u1ea1ng c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch nghi\u00eam t\u00fac. T\u1ea5t c\u1ea3 c\u00e1c chuy\u1ebfn \u0111i \u0111\u01b0\u1ee3c x\u1ebfp h\u1ea1ng t\u1eeb 3 sao tr\u1edf xu\u1ed1ng \u0111\u1ec1u \u0111\u01b0\u1ee3c \u0111\u1ed9i An to\u00e0n & Ch\u1ea5t l\u01b0\u1ee3ng xem x\u00e9t l\u1ea1i. Ch\u00fang t\u00f4i h\u00e0nh \u0111\u1ed9ng d\u1ef1a tr\u00ean s\u1ef1 an to\u00e0n v\u00e0 th\u00e1i \u0111\u1ed9 ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng, b\u00ean c\u1ea1nh \u0111\u00f3 ch\u00fang t\u00f4i s\u1ebd \u0111\u00e0o t\u1ea1o v\u00e0 k\u1ef7 lu\u1eadt nh\u1eefng t\u00e0i x\u1ebf li\u00ean t\u1ee5c b\u1ecb x\u1ebfp h\u1ea1ng d\u01b0\u1edbi m\u1ee9c trung b\u00ecnh.<\/p>\n

B\u1edfi v\u00ec h\u1ec7 th\u1ed1ng x\u1ebfp h\u1ea1ng g\u1ea7n nh\u01b0 ph\u1ee5 thu\u1ed9c ho\u00e0n to\u00e0n v\u00e0o kh\u00e1ch h\u00e0ng, do v\u1eady ch\u00fang t\u00f4i khuy\u1ebfn kh\u00edch b\u1ea1n h\u00e3y \u0111\u00e1nh gi\u00e1 b\u1eb1ng c\u00e1ch ch\u1ea5m sao sau m\u1ed7i chuy\u1ebfn \u0111i v\u00e0 cung c\u1ea5p cho ch\u00fang t\u00f4i nh\u1eefng l\u1eddi khuy\u00ean h\u1eefu \u00edch \u0111\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng t\u00e0i x\u1ebf. V\u00e0 \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o Grab c\u00f3 th\u1ec3 h\u00e0nh \u0111\u1ed9ng ch\u00ednh x\u00e1c t\u1eeb ph\u1ea3n h\u1ed3i c\u1ee7a b\u1ea1n, h\u00e3y cho x\u1ebfp h\u1ea1ng x\u1ea5u (t\u1eeb 3 sao tr\u1edf xu\u1ed1ng) n\u1ebfu b\u1ea1n th\u1eadt s\u1ef1 c\u1ea3m th\u1ea5y ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 kh\u00f4ng t\u1ed1t \u2014 nh\u01b0 khi t\u00e0i x\u1ebf vi ph\u1ea1m nghi\u00eam tr\u1ecdng nh\u1eefng quy \u0111\u1ecbnh v\u1ec1 an to\u00e0n v\u00e0 ti\u00eau chu\u1ea9n ph\u1ee5c v\u1ee5. C\u0169ng nh\u01b0 x\u1ebfp h\u1ea1ng 5 sao \u0111\u1ec3 kh\u00edch l\u1ec7 tinh th\u1ea7n cho c\u00e1c \u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf khi b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c d\u1ecbch v\u1ee5 \u0111\u00fang ti\u00eau chu\u1ea9n.<\/p>\n

\u0110i\u1ec3m m\u1edbi: \u201cPhi\u1ebfu b\u00e1o c\u00e1o\u201d h\u00e0ng tu\u1ea7n<\/span><\/h3>\n

Trong s\u1ef1 n\u1ed7 l\u1ef1c c\u1ee7a ch\u00fang t\u00f4i v\u1ec1 vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c d\u1eef li\u1ec7u v\u00e0 c\u00f4ng ngh\u1ec7 \u0111\u1ec3 thay \u0111\u1ed5i cung c\u00e1ch ph\u1ee5c v\u1ee5 l\u00e2u d\u00e0i, ch\u00fang t\u00f4i s\u1ebd ph\u00e1t cho t\u1ea5t c\u1ea3 t\u00e0i x\u1ebf Grab \u201cPhi\u1ebfu b\u00e1o c\u00e1o\u201d v\u00e0o gi\u1eefa n\u0103m nay. Trong b\u00e1o c\u00e1o c\u00e1 nh\u00e2n n\u00e0y \u2013 nh\u01b0 \u0111\u00e3 \u0111\u01b0\u1ee3c th\u00ed \u0111i\u1ec3m \u1edf Singapore \u2013 ch\u00fang t\u00f4i cung c\u1ea5p cho c\u00e1c t\u00e0i x\u1ebf d\u1eef li\u1ec7u vi\u1ec5n tin \u0111\u1ec3 n\u00eau b\u1eadt c\u00e1c s\u1ed1 li\u1ec7u li\u00ean quan \u0111\u1ebfn an to\u00e0n l\u00e1i xe c\u1ee7a h\u1ecd, vd: t\u1ed1c \u0111\u1ed9 th\u1eafng ho\u1eb7c t\u1ed1c \u0111\u1ed9 l\u00e1i xe. Phi\u1ebfu b\u00e1o c\u00e1o c\u0169ng s\u1ebd bao g\u1ed3m x\u1ebfp h\u1ea1ng sao c\u1ee7a t\u00e0i x\u1ebf, \u0111\u1ec3 t\u1eeb \u0111\u00f3 nh\u1eafc nh\u1edf t\u00e0i x\u1ebf v\u1ec1 vi\u1ec7c h\u1ecd s\u1ebd b\u1ecb kh\u00f3a t\u00e0i kho\u1ea3n n\u1ebfu ti\u1ebfp t\u1ee5c b\u1ecb x\u1ebfp h\u1ea1ng d\u01b0\u1edbi trung b\u00ecnh. Tuy nhi\u00ean, tin n\u00e0y kh\u00f4ng ho\u00e0n to\u00e0n x\u1ea5u: Phi\u1ebfu b\u00e1o c\u00e1o c\u0169ng s\u1ebd bao g\u1ed3m nh\u1eefng l\u1eddi khen t\u1eeb c\u00e1c kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c ph\u1ee5c v\u1ee5 t\u1ed1t nh\u1eb1m kh\u00edch l\u1ec7 c\u00e1c t\u00e0i x\u1ebf!<\/p>\n

M\u00e1ch nh\u1ecf b\u1ea1n:<\/span><\/strong> L\u1ee1 qu\u00ean x\u1ebfp h\u1ea1ng cho t\u00e0i x\u1ebf sau chuy\u1ebfn \u0111i? Kh\u00f4ng v\u1ea5n \u0111\u1ec1 g\u00ec \u2014 b\u1ea1n c\u00f3 th\u1ec3 v\u00e0o ph\u1ea7n L\u1ecbch s\u1eed tr\u00ean \u1ee9ng d\u1ee5ng Grab v\u00e0 x\u1ebfp h\u1ea1ng trong v\u00f2ng 72 gi\u1edd.<\/p>","protected":false},"excerpt":{"rendered":"T\u1ea1i Grab, ch\u00fang t\u00f4i kh\u1eb3ng \u0111\u1ecbnh r\u1eb1ng \u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf c\u1ee7a m\u00ecnh \u0111\u1ec1u l\u00e0 nh\u1eefng b\u00e1c t\u00e0i g\u01b0\u01a1ng m\u1eabu. An to\u00e0n c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u c\u1ee7a Grab. Tuy nhi\u00ean, \u0111\u00f3 ch\u01b0a ph\u1ea3i l\u00e0 t\u1ea5t c\u1ea3 nh\u1eefng \u0111i\u1ec1u m\u00e0 ch\u00fang t\u00f4i quan t\u00e2m. X\u00e2y d\u1ef1ng s\u1ef1 an to\u00e0n & ch\u1ea5t l\u01b0\u1ee3ng […]","protected":false},"author":592,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[23],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/posts\/9636"}],"collection":[{"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/users\/592"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/comments?post=9636"}],"version-history":[{"count":3,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/posts\/9636\/revisions"}],"predecessor-version":[{"id":9640,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/posts\/9636\/revisions\/9640"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/media?parent=9636"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/categories?post=9636"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/tags?post=9636"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}