{"id":63892,"date":"2020-05-01T19:48:42","date_gmt":"2020-05-01T11:48:42","guid":{"rendered":"https:\/\/www.grab.com\/vn\/?p=63892"},"modified":"2020-07-10T17:08:12","modified_gmt":"2020-07-10T09:08:12","slug":"thong-bao-ve-viec-xac-thuc-tai-khoan-vi-moca","status":"publish","type":"post","link":"https:\/\/www.grab.com\/vn\/en\/blog\/thong-bao-ve-viec-xac-thuc-tai-khoan-vi-moca\/","title":{"rendered":"Verify your Moca Wallet account"},"content":{"rendered":"

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This year, the new Circular 23\/2019\/TT-NHNN dated Nov 22, 2019 which amendments and supplements to existing Cir 39\/2019\/TT-NHNN dated Dec 11, 2014 of\u00a0 <\/b>State Bank of Vietnam (SBV)<\/b><\/a> is requiring all e-wallets to verify the identities of their users.\u00a0<\/b><\/p>\n

Therefore, from now on, Grab app users needed to link their ATM bank card to their Moca Wallet to enjoy Moca cashless payments. Moca and Grab has been working closely with the State Bank of Vietnam, the country\u2019s central bank and financial regulator, to ensure that the e-wallet was compliant with government regulations before deadline (7 July 2020).<\/span><\/p>\n

What this means for existing Moca users<\/span><\/h3>\n

If you\u2019ve been a long-time user of the Moca Wallet, we\u2019ll be asking you to verify your identity via Moca or Grab app. <\/span>Between now and 6 July 2020, this process is optional.<\/b> That means you can continue to enjoy the benefits of the Moca Wallet without completing verification. You can start and finish verifying your identity when it\u2019s convenient for you. However, we recommend you to finish the process as soon as possible and before 07 Jul 2020<\/strong> to avoid any interruption in Moca services.<\/span><\/p>\n

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\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Using Moca Wallet? Verify your Moca Wallet account in few simple steps<\/span><\/em><\/p>\n

But after 7 July 2020, identity verification will become mandatory.<\/b> This is in line with SBV\u2019s new requirements for all e-wallets. So, if you’d like to keep using the Moca Wallet after 6 July, you must verify your identity first to comply with government regulations. Once we\u2019ve successfully verified your account, you can use your Moca Wallet again, as usual.\u00a0<\/span><\/p>\n

What about new Moca users?<\/span><\/h3>\n

If you\u2019ve never used the Moca Wallet before and want to start \u2014 then first of all, welcome to a world of convenient payments, rewards, and exclusive deals! Simply follow the steps in the app to activate your Moca Wallet.<\/span><\/p>\n

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\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 As a new Moca user, you can verify your identity in four steps.<\/span><\/em><\/p>\n

How do I verify my Moca Wallet on Grab app account?<\/span><\/strong><\/h3>\n

Whether you\u2019re a new or existing Moca Wallet on Grab app user, you can start the process by simply going into your Moca Wallet on Grab app. <\/span>Tap on “Verify Now” to begin.<\/b>\u00a0<\/span><\/p>\n

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Verifying your identity takes only 3 minutes. (Even less if you’re an existing user!) You’ll be soon hearing from us if your verification is successful.<\/span><\/p>\n

How do I activate Moca wallet on Grab app account?<\/p>\n

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Tips to breeze through verification<\/span><\/h3>\n