{"id":59573,"date":"2020-04-06T09:00:37","date_gmt":"2020-04-06T01:00:37","guid":{"rendered":"https:\/\/www.grab.com\/vn\/?p=59573"},"modified":"2020-07-21T12:18:57","modified_gmt":"2020-07-21T04:18:57","slug":"danhgiasaokhachhang","status":"publish","type":"post","link":"https:\/\/www.grab.com\/vn\/en\/blog\/driver\/danhgiasaokhachhang\/","title":{"rendered":"Tri\u1ec3n khai t\u00ednh n\u0103ng \u0110\u00e1nh Gi\u00e1 Sao Kh\u00e1ch H\u00e0ng t\u1eeb 06\/04\/2020"},"content":{"rendered":"

Qu\u00fd \u0110\u1ed1i t\u00e1c th\u00e2n m\u1ebfn,<\/span><\/p>\n

V\u1edbi mong mu\u1ed1n \u0111\u1ea3m b\u1ea3o s\u1ef1 c\u00f4ng b\u1eb1ng gi\u1eefa \u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf v\u00e0 Kh\u00e1ch h\u00e0ng trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng \u1ee9ng d\u1ee5ng, Grab s\u1ebd ch\u00ednh th\u1ee9c tri\u1ec3n khai t\u00ednh n\u0103ng \u0110\u00e1nh gi\u00e1 sao Kh\u00e1ch h\u00e0ng<\/span><\/strong> t\u1eeb th\u00e1ng 04\/2020<\/span><\/strong>, thay th\u1ebf cho t\u00ednh n\u0103ng \u0110\u00e1nh gi\u00e1 h\u00e0nh tr\u00ecnh<\/strong> hi\u1ec7n t\u1ea1i.<\/span><\/p>\n

 <\/p>\n

T\u00ednh n\u0103ng \u0110\u00e1nh gi\u00e1 sao Kh\u00e1ch h\u00e0ng l\u00e0 g\u00ec?<\/span><\/h3>\n

T\u00ednh n\u0103ng \u0110\u00e1nh gi\u00e1 sao Kh\u00e1ch h\u00e0ng<\/span><\/strong> cho ph\u00e9p \u0110\u1ed1i t\u00e1c \u0111\u00e1nh gi\u00e1 Kh\u00e1ch h\u00e0ng t\u1eeb 1 – 5 sao ngay sau khi k\u1ebft th\u00fac chuy\u1ebfn xe.<\/span><\/p>\n

\"\"<\/p>\n

Sau khi \u0111\u00e1nh gi\u00e1 Kh\u00e1ch h\u00e0ng 5 sao, \u0110\u1ed1i t\u00e1c\u00a0 c\u00f3 th\u1ec3 nh\u1ea5n “G\u1eedi” ngay <\/span><\/em>ho\u1eb7c\u00a0 ch\u1ecdn th\u00eam c\u00e1c l\u00fd do b\u00ean d\u01b0\u1edbi n\u1ebfu g\u1eb7p v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn chuy\u1ebfn xe\/ nh\u00e0 h\u00e0ng<\/span><\/em><\/p>\n

\u0110\u1ed1i v\u1edbi c\u00e1c chuy\u1ebfn xe ch\u01b0a \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1<\/span><\/strong> ngay sau khi k\u1ebft th\u00fac, \u0110\u1ed1i t\u00e1c c\u00f3 th\u1ec3 quay l\u1ea1i \u0111\u00e1nh gi\u00e1\u00a0trong v\u00f2ng 72 gi\u1edd<\/span><\/strong>\u00a0theo h\u01b0\u1edbng d\u1eabn d\u01b0\u1edbi \u0111\u00e2y:<\/span>\"\"<\/p>\n

<\/h3>\n

S\u1eed d\u1ee5ng t\u00ednh n\u0103ng nh\u01b0 th\u1ebf n\u00e0o cho hi\u1ec7u qu\u1ea3?<\/span><\/h3>\n
    \n
  1. Tr\u01b0\u1eddng h\u1ee3p g\u1eb7p nh\u1eefng s\u1ef1 c\u1ed1: kh\u00e1ch h\u00e0ng say x\u1ec9n, kh\u00f4ng tr\u1ea3 ti\u1ec1n c\u01b0\u1edbc, kh\u00e1ch h\u00e0ng c\u00f3 th\u00e1i \u0111\u1ed9 \u1ee9ng x\u1eed kh\u00f4ng ph\u00f9 h\u1ee3p,… \u0110\u1ed1i t\u00e1c h\u00e3y lu\u00f4n gi\u1eef b\u00ecnh t\u0129nh, kh\u00f4ng tranh lu\u1eadn v\u1edbi kh\u00e1ch h\u00e0ng, c\u1ed1 g\u1eafng ho\u00e0n th\u00e0nh chuy\u1ebfn xe v\u00e0 s\u1eed d\u1ee5ng t\u00ednh n\u0103ng \u0110\u00e1nh gi\u00e1 sao Kh\u00e1ch h\u00e0ng<\/span><\/strong> \u0111\u1ec3 b\u00e1o c\u00e1o s\u1ef1 c\u1ed1 v\u1ec1 Grab.<\/span><\/li>\n
  2. \u0110\u1ed1i t\u00e1c ch\u1ec9 c\u00f3 th\u1ec3 \u0110\u00e1nh gi\u00e1 sao Kh\u00e1ch h\u00e0ng M\u1ed8T L\u1ea6N DUY NH\u1ea4T<\/strong> cho m\u1ed7i chuy\u1ebfn xe v\u00e0 kh\u00f4ng th\u1ec3 ch\u1ec9nh s\u1eeda sau khi \u0111\u00e3 g\u1eedi.<\/span><\/li>\n
  3. Tr\u01b0\u1eddng h\u1ee3p \u0111\u00e1nh gi\u00e1 1 – 4 sao, \u0110\u1ed1i t\u00e1c b\u1eaft bu\u1ed9c ch\u1ecdn l\u00fd do ph\u00f9 h\u1ee3p v\u00e0 ghi ch\u00fa r\u00f5 th\u00f4ng tin s\u1ef1 c\u1ed1.<\/span><\/li>\n
  4. \u0110\u1ed1i t\u00e1c c\u1ea7n ph\u1ea3n h\u1ed3i ch\u00ednh x\u00e1c, TUY\u1ec6T \u0110\u1ed0I KH\u00d4NG<\/span><\/strong> l\u1ef1a ch\u1ecdn theo c\u1ea3m t\u00ednh. Nh\u1eefng ph\u1ea3n h\u1ed3i n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c Grab ghi nh\u1eadn, l\u00e0m c\u0103n c\u1ee9 v\u00e0 x\u1eed l\u00fd nh\u1eb1m \u0111em \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m c\u00f4ng b\u1eb1ng v\u00e0 an to\u00e0n cho c\u1ea3 \u0110\u1ed1i t\u00e1c v\u00e0 Kh\u00e1ch h\u00e0ng.<\/span><\/li>\n
  5. Tr\u01b0\u1eddng h\u1ee3p \u0110\u1ed1i t\u00e1c c\u1ed1 t\u00ecnh \u0111\u00e1nh gi\u00e1 sai th\u1ef1c t\u1ebf s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd vi ph\u1ea1m theo b\u1ed9 Quy T\u1eafc \u1ee8ng X\u1eed.<\/span><\/li>\n
  6. S\u1ed1 sao c\u1ee7a Kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c Grab ghi nh\u1eadn \u0111\u1ec3 h\u1ed7 tr\u1ee3 \u0110\u1ed1i t\u00e1c t\u1ed1t h\u01a1n trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p khi\u1ebfu n\u1ea1i v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5, t\u1ea1m th\u1eddi KH\u00d4NG<\/span><\/strong> hi\u1ec3n th\u1ecb cho c\u1ea3 Kh\u00e1ch h\u00e0ng v\u00e0 \u0110\u1ed1i t\u00e1c.<\/span><\/li>\n<\/ol>\n

     <\/p>\n

    K\u1ebf ho\u1ea1ch v\u00e0 th\u1eddi gian tri\u1ec3n khai<\/span><\/h3>\n

    \"\"<\/p>\n

     <\/p>\n

    FAQs<\/span><\/h3>\n

    \"\"<\/p>","protected":false},"excerpt":{"rendered":"Qu\u00fd \u0110\u1ed1i t\u00e1c th\u00e2n m\u1ebfn, V\u1edbi mong mu\u1ed1n \u0111\u1ea3m b\u1ea3o s\u1ef1 c\u00f4ng b\u1eb1ng gi\u1eefa \u0110\u1ed1i t\u00e1c t\u00e0i x\u1ebf v\u00e0 Kh\u00e1ch h\u00e0ng trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng \u1ee9ng d\u1ee5ng, Grab s\u1ebd ch\u00ednh th\u1ee9c tri\u1ec3n khai t\u00ednh n\u0103ng \u0110\u00e1nh gi\u00e1 sao Kh\u00e1ch h\u00e0ng t\u1eeb th\u00e1ng 04\/2020, thay th\u1ebf cho t\u00ednh n\u0103ng \u0110\u00e1nh gi\u00e1 h\u00e0nh tr\u00ecnh hi\u1ec7n t\u1ea1i. […]","protected":false},"author":640,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[88,21,3,89],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/posts\/59573"}],"collection":[{"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/users\/640"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/comments?post=59573"}],"version-history":[{"count":12,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/posts\/59573\/revisions"}],"predecessor-version":[{"id":69336,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/posts\/59573\/revisions\/69336"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/media?parent=59573"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/categories?post=59573"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/tags?post=59573"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}