{"id":5652,"date":"2016-06-04T00:00:00","date_gmt":"2016-06-03T16:00:00","guid":{"rendered":"https:\/\/www.grab.com\/vn\/blog\/grabtaxi-dieu-chinh-tieu-chuan-chat-luong-dich-vu-grabtaxi\/"},"modified":"2016-09-08T16:48:03","modified_gmt":"2016-09-08T08:48:03","slug":"grabtaxi-dieu-chinh-tieu-chuan-chat-luong-dich-vu-grabtaxi","status":"publish","type":"post","link":"https:\/\/www.grab.com\/vn\/en\/blog\/driver\/grabtaxi-dieu-chinh-tieu-chuan-chat-luong-dich-vu-grabtaxi\/","title":{"rendered":"[GrabTaxi] \u0110i\u1ec1u ch\u1ec9nh – Ti\u00eau chu\u1ea9n ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 GrabTaxi"},"content":{"rendered":"
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\u0110\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 c\u1ee7a t\u00e0i x\u1ebf GrabTaxi. T\u1eeb ng\u00e0y 08.05.2016, Grab \u0111\u00e3 th\u1ef1c hi\u1ec7n s\u00e0ng l\u1ecdc v\u00e0 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng t\u00e0i x\u1ebf tr\u00ean to\u00e0n h\u1ec7 th\u1ed1ng \u0111\u1ecbnh k\u1ef3 tu\u1ea7n\/l\u1ea7n.<\/p>\n

Sau m\u1ed9t th\u1eddi gian xem x\u00e9t l\u1ea1i d\u1eef li\u1ec7u, ch\u00fang t\u00f4i nh\u1eadn th\u1ea5y k\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 th\u1ea5p \u0111a ph\u1ea7n l\u00e0 d\u00e0nh cho c\u00e1c l\u00fd do b\u00ean ngo\u00e0i nh\u01b0: gi\u00e1 c\u01b0\u1edbc, cung \u0111\u01b0\u1eddng di chuy\u1ec3n, l\u1ed7i k\u1ebft n\u1ed1i, kh\u00e1ch qu\u00ean kh\u00f4ng \u0111\u00e1nh gi\u00e1 sau chuy\u1ebfn \u0111i ho\u1eb7c kh\u00e1ch hi\u1ec3u sai \u00fd ngh\u0129a \u0111\u00e1nh gi\u00e1 sao… Do \u0111\u00f3, ch\u00fang t\u00f4i quy\u1ebft \u0111\u1ecbnh \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i ti\u00eau chu\u1ea9n \u0111\u00e1nh gi\u00e1 \u0111\u1ec3 ph\u00f9 h\u1ee3p h\u01a1n v\u1edbi th\u1ef1c t\u1ebf ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Qu\u00fd T\u00e0i x\u1ebf.<\/p>\n<\/div>\n

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Ch\u00fang t\u00f4i xin c\u00f4ng b\u1ed1 ti\u00eau chu\u1ea9n \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng d\u00e0nh cho t\u00e0i x\u1ebf ho\u1ea1t \u0111\u1ed9ng lo\u1ea1i h\u00ecnh d\u1ecbch v\u1ee5 GrabTaxi s\u1ebd nh\u01b0 sau:<\/p>\n

\"1\"<\/p>\n

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    Th\u1eddi gian hi\u1ec7u l\u1ef1c: 05\/06\/2016 \u0111\u1ebfn khi c\u00f3 th\u00f4ng b\u00e1o m\u1edbi<\/p>\n<\/li>\n

  • \n

    \u0110\u1ed1i t\u01b0\u1ee3ng: T\u00e0i x\u1ebf s\u1eed d\u1ee5ng \u1ee9ng d\u1ee5ng Grab, d\u1ecbch v\u1ee5 GrabTaxi<\/p>\n<\/li>\n

  • \n

    Quy \u0111\u1ecbnh chung: \u0110\u1ecbnh k\u1ef3 h\u1eb1ng tu\u1ea7n h\u1ec7 th\u1ed1ng ghi nh\u1eadn \u0111i\u1ec3m \u0111\u00e1nh gi\u00e1 t\u1eeb kh\u00e1ch h\u00e0ng c\u1ee7a t\u00e0i x\u1ebf. N\u1ebfu \u0111i\u1ec3m \u0111\u00e1nh gi\u00e1 n\u00e0y t\u1eeb b\u1eb1ng 4.0 sao \u0111\u1ebfn d\u01b0\u1edbi 4.2 sao (t\u1eeb =4.0* \u0111\u1ebfn <4.2*) \u0111\u1ed1i v\u1edbi GrabTaxi, Grab s\u1ebd x\u1eed l\u00fd nh\u01b0 sau:<\/p>\n

      \n
    • \n

      B\u01b0\u1edbc 1: G\u1edfi tin nh\u1eafn nh\u1eafc nh\u1edf v\u1ec1 \u0111i\u1ec3m \u0111\u00e1nh gi\u00e1, T\u00e0i x\u1ebf c\u00f3 th\u1eddi gian 1 th\u00e1ng \u0111\u1ec3 n\u00e2ng ch\u1ea5t l\u01b0\u1ee3ng.<\/p>\n<\/li>\n

    • \n

      B\u01b0\u1edbc 2: Sau 1 th\u00e1ng n\u1ebfu \u0111i\u1ec3m \u0111\u00e1nh gi\u00e1 c\u1ee7a T\u00e0i x\u1ebf kh\u00f4ng \u0111\u1ea1t l\u1edbn h\u01a1n ho\u1eb7c b\u1eb1ng 4.2 sao (>=4.2*), Grab s\u1ebd \u0111\u01a1n ph\u01b0\u01a1ng ng\u01b0ng ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u00e0i kho\u1ea3n t\u00e0i x\u1ebf.<\/p>\n<\/li>\n

    • \n

      \u0110\u1ed1i v\u1edbi \u0111i\u1ec3m \u0111\u00e1nh gi\u00e1 d\u01b0\u1edbi 4.0 sao (<4.0*) Grab s\u1ebd \u0111\u01a1n ph\u01b0\u01a1ng ng\u01b0ng h\u1ee3p t\u00e1c ngay t\u1ea1i th\u1eddi \u0111i\u1ec3m x\u00e9t \u0111\u00e1nh gi\u00e1.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

      Grab lu\u00f4n mong mu\u1ed1n \u0111\u01b0\u1ee3c h\u1ee3p t\u00e1c, h\u1ed7 tr\u1ee3 v\u00e0 \u0111\u1ed3ng h\u00e0nh c\u00f9ng Qu\u00fd T\u00e0i x\u1ebf.<\/p>\n

      Xin ch\u00e2n th\u00e0nh c\u1ea3m \u01a1n,<\/p>\n

      \u0110\u1ed9i ng\u0169 GrabTaxi.<\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"\u0110\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 c\u1ee7a t\u00e0i x\u1ebf GrabTaxi. T\u1eeb ng\u00e0y 08.05.2016, Grab \u0111\u00e3 th\u1ef1c hi\u1ec7n s\u00e0ng l\u1ecdc v\u00e0 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng t\u00e0i x\u1ebf tr\u00ean to\u00e0n h\u1ec7 th\u1ed1ng \u0111\u1ecbnh k\u1ef3 tu\u1ea7n\/l\u1ea7n. Sau m\u1ed9t th\u1eddi gian xem x\u00e9t l\u1ea1i d\u1eef li\u1ec7u, ch\u00fang t\u00f4i nh\u1eadn th\u1ea5y k\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 th\u1ea5p \u0111a ph\u1ea7n l\u00e0 […]","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3,20],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/posts\/5652"}],"collection":[{"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/comments?post=5652"}],"version-history":[{"count":1,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/posts\/5652\/revisions"}],"predecessor-version":[{"id":6284,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/posts\/5652\/revisions\/6284"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/media?parent=5652"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/categories?post=5652"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/tags?post=5652"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}