{"id":160068,"date":"2023-12-26T18:42:21","date_gmt":"2023-12-26T10:42:21","guid":{"rendered":"https:\/\/www.grab.com\/vn\/?p=160068"},"modified":"2023-12-26T19:28:26","modified_gmt":"2023-12-26T11:28:26","slug":"cap-nhat-chinh-sach-thay-doi-huy-don-hang-grabfood-vi-ly-do-khach-quan","status":"publish","type":"post","link":"https:\/\/www.grab.com\/vn\/en\/blog\/cap-nhat-chinh-sach-thay-doi-huy-don-hang-grabfood-vi-ly-do-khach-quan\/","title":{"rendered":"C\u1eadp nh\u1eadt Ch\u00ednh s\u00e1ch thay \u0111\u1ed5i\/h\u1ee7y \u0111\u01a1n h\u00e0ng GrabFood v\u00ec l\u00fd do kh\u00e1ch quan"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"160068\" class=\"elementor elementor-160068\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-71250198 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"71250198\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-79b467c9\" data-id=\"79b467c9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f940af9 elementor-widget elementor-widget-image\" data-id=\"f940af9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/11\/2022\/11\/30111910\/Push_Grab_ThongBao.jpg\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DW10%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/11\/2022\/11\/30111910\/Push_Grab_ThongBao.jpg\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-495685c elementor-widget elementor-widget-text-editor\" data-id=\"495685c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: #00b14f\"><b>Qu\u00fd Ng\u01b0\u1eddi d\u00f9ng th\u00e2n m\u1ebfn,<\/b><\/span><\/p><p><span style=\"font-weight: 400\">Grab xin th\u00f4ng b\u00e1o c\u1eadp nh\u1eadt ch\u00ednh s\u00e1ch thay \u0111\u1ed5i\/h\u1ee7y \u0111\u01a1n h\u00e0ng GrabFood. Trong tr\u01b0\u1eddng h\u1ee3p b\u1ea5t kh\u1ea3 kh\u00e1ng sau khi \u0111\u1eb7t h\u00e0ng, \u0111\u01a1n h\u00e0ng c\u1ee7a b\u1ea1n ch\u1ec9 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u h\u1ee7y trong \u0111i\u1ec1u ki\u1ec7n CH\u01afA \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i \u0111\u01a1n h\u00e0ng nh\u01b0 m\u1ed9t trong c\u00e1c t\u00ecnh tr\u1ea1ng sau \u0111\u00e2y:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"color: #00b14f\"><b>\u0110\u01a1n h\u00e0ng \u0111ang \u0111\u01b0\u1ee3c chu\u1ea9n b\u1ecb<\/b><b>.<\/b><\/span><span style=\"font-weight: 400\"> \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 nh\u00e0 h\u00e0ng \u0111\u00e3 b\u1eaft \u0111\u1ea7u chu\u1ea9n b\u1ecb m\u00f3n cho \u0111\u01a1n h\u00e0ng c\u1ee7a b\u1ea1n.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"color: #00b14f\"><b>\u0110\u01a1n h\u00e0ng \u0111ang tr\u00ean \u0111\u01b0\u1eddng t\u1edbi ch\u1ed7 b\u1ea1n!<\/b><\/span><span style=\"font-weight: 400\"> \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 \u0111\u1ed1i t\u00e1c t\u00e0i x\u1ebf \u0111\u00e3 nh\u1eadn \u0111\u01a1n h\u00e0ng v\u00e0 \u0111ang tr\u00ean \u0111\u01b0\u1eddng giao m\u00f3n.<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">Trong tr\u01b0\u1eddng h\u1ee3p b\u1ea1n c\u00f3 nhu c\u1ea7u thay \u0111\u1ed5i ho\u1eb7c h\u1ee7y \u0111\u01a1n h\u00e0ng m\u1edbi, vui l\u00f2ng thao t\u00e1c theo 3 b\u01b0\u1edbc nh\u01b0 sau:\u00a0<\/span><\/p><p><span style=\"font-weight: 400\"><img decoding=\"async\" class=\"emoji\" role=\"img\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/13.1.0\/svg\/1f4cd.svg\" alt=\"\ud83d\udccd\" \/> H\u01b0\u1edbng d\u1eabn ki\u1ec3m tra \u0111\u01a1n h\u00e0ng c\u00f3 th\u1ec3 h\u1ee7y hay kh\u00f4ng tr\u00ean \u1ee9ng d\u1ee5ng Grab:<\/span><\/p><p><span style=\"font-weight: 400\">B\u01b0\u1edbc 1: T\u1ea1i m\u00e0n h\u00ecnh \u0111\u01a1n h\u00e0ng tr\u00ean \u1ee9ng d\u1ee5ng Grab, h\u00e3y nh\u1ea5p v\u00e0o m\u1ee5c <\/span><span style=\"color: #00b14f\"><b>Li\u00ean h\u1ec7<\/b><\/span><span style=\"font-weight: 400\"> tr\u00ean c\u00f9ng b\u00ean ph\u1ea3i.<\/span><\/p><p><span style=\"font-weight: 400\">B\u01b0\u1edbc 2: T\u00ecm v\u00e0 ch\u1ecdn b\u00e0i vi\u1ebft <\/span><span style=\"color: #00b14f\"><b>\u201cT\u00f4i mu\u1ed1n h\u1ee7y \u0111\u01a1n h\u00e0ng v\u00ec l\u00fd do kh\u00e1ch quan\u201d<\/b><span style=\"font-weight: 400\">.\u00a0<\/span><\/span><\/p><p><span style=\"font-weight: 400\">B\u01b0\u1edbc 3: Nh\u1ea5n v\u00e0o n\u00fat <\/span><span style=\"color: #00b14f\"><b>\u201cT\u00f4i c\u00f3 th\u1ec3 h\u1ee7y \u0111\u01a1n \u0111\u01b0\u1ee3c kh\u00f4ng\u201d<\/b><\/span><span style=\"font-weight: 400\"> \u0111\u1ec3 ki\u1ec3m tra xem \u0111\u01a1n h\u00e0ng c\u00f3 \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ee7y kh\u00f4ng.<\/span><\/p><p><span style=\"font-weight: 400\">H\u1ec7 th\u1ed1ng s\u1ebd b\u1eaft \u0111\u1ea7u ki\u1ec3m tra t\u00ecnh tr\u1ea1ng \u0111\u01a1n h\u00e0ng v\u00e0 l\u00fd do h\u1ee7y \u0111\u01a1n c\u1ee7a b\u1ea1n. N\u1ebfu \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n, \u0111\u01a1n h\u00e0ng c\u1ee7a b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c h\u1ec7 th\u1ed1ng h\u1ee7y.<\/span><\/p><p><a href=\"https:\/\/youtube.com\/shorts\/T00eGhb6og0?feature=share\"><span style=\"font-weight: 400\">Video h\u01b0\u1edbng d\u1eabn<\/span><\/a>\u00a0<\/p><p><span style=\"font-weight: 400\"><img decoding=\"async\" class=\"emoji\" role=\"img\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/13.1.0\/svg\/1f49a.svg\" alt=\"\ud83d\udc9a\" \/> H\u00e3y y\u00ean t\u00e2m r\u1eb1ng kho\u1ea3n t\u1ea1m gi\u1eef trong th\u1ebb\/v\u00ed c\u1ee7a b\u1ea1n nh\u1eb1m x\u00e1c nh\u1eadn kh\u1ea3 n\u0103ng thanh to\u00e1n (n\u1ebfu c\u00f3) s\u1ebd \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i theo quy \u0111\u1ecbnh ng\u00e2n h\u00e0ng. Tham kh\u1ea3o th\u00eam t\u1ea1i <\/span><span style=\"color: #00b14f\"><a style=\"color: #00b14f\" href=\"https:\/\/help.grab.com\/passenger\/vi-vn\/360002010168\"><b>\u0111\u00e2y<\/b><\/a><i><span style=\"font-weight: 400\">.<\/span><\/i><\/span><\/p><p><span style=\"font-weight: 400\">Trong tr\u01b0\u1eddng h\u1ee3p c\u1ea7n h\u1ed7 tr\u1ee3, Ng\u01b0\u1eddi d\u00f9ng <\/span><span style=\"font-weight: 400\">c\u00f3 th\u1ec3 t\u00ecm th\u1ea5y gi\u1ea3i ph\u00e1p cho c\u00e1c v\u1ea5n \u0111\u1ec1 th\u01b0\u1eddng g\u1eb7p qua c\u00e1c b\u00e0i h\u01b0\u1edbng d\u1eabn trong Trung t\u00e2m Tr\u1ee3 gi\u00fap. B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i v\u1edbi \u0111\u1ed9i ng\u0169 c\u1ee7a ch\u00fang t\u00f4i t\u1ea1i m\u1ee5c \u201cTr\u00f2 chuy\u1ec7n ngay\u201d trong khung gi\u1edd t\u1eeb 7 gi\u1edd s\u00e1ng \u0111\u1ebfn 10 gi\u1edd t\u1ed1i. Xin c\u1ea3m \u01a1n.<\/span><\/p><p><b>L\u01b0u \u00fd<\/b><span style=\"font-weight: 400\">: <\/span><span style=\"font-weight: 400\">Vi\u1ec7c h\u1ee7y \u0111\u01a1n nhi\u1ec1u l\u1ea7n s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u00e0i kho\u1ea3n Ng\u01b0\u1eddi d\u00f9ng c\u0169ng nh\u01b0 v\u1eadn h\u00e0nh c\u1ee7a \u0111\u1ed1i t\u00e1c Nh\u00e0 h\u00e0ng v\u00e0 \u0111\u1ed1i t\u00e1c T\u00e0i x\u1ebf,\u00a0 do \u0111\u00f3, Ng\u01b0\u1eddi d\u00f9ng c\u1ea7n ki\u1ec3m tra \u0111\u01a1n h\u00e0ng th\u1eadt k\u1ef9 tr\u01b0\u1edbc khi ti\u1ebfn h\u00e0nh \u0111\u1eb7t v\u00e0 c\u00e2n nh\u1eafc khi c\u00f3 \u00fd \u0111\u1ecbnh h\u1ee7y \u0111\u01a1n.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"Qu\u00fd Ng\u01b0\u1eddi d\u00f9ng th\u00e2n m\u1ebfn, Grab xin th\u00f4ng b\u00e1o c\u1eadp nh\u1eadt ch\u00ednh s\u00e1ch thay \u0111\u1ed5i\/h\u1ee7y \u0111\u01a1n h\u00e0ng GrabFood. Trong tr\u01b0\u1eddng h\u1ee3p b\u1ea5t kh\u1ea3 kh\u00e1ng sau khi \u0111\u1eb7t h\u00e0ng, \u0111\u01a1n h\u00e0ng c\u1ee7a b\u1ea1n ch\u1ec9 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u h\u1ee7y trong \u0111i\u1ec1u ki\u1ec7n CH\u01afA \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i \u0111\u01a1n h\u00e0ng nh\u01b0 m\u1ed9t trong c\u00e1c t\u00ecnh [&hellip;]","protected":false},"author":1604,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[23],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/posts\/160068"}],"collection":[{"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/users\/1604"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/comments?post=160068"}],"version-history":[{"count":19,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/posts\/160068\/revisions"}],"predecessor-version":[{"id":160097,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/posts\/160068\/revisions\/160097"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/media?parent=160068"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/categories?post=160068"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/vn\/en\/wp-json\/wp\/v2\/tags?post=160068"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}