{"id":91751,"date":"2025-10-28T20:02:02","date_gmt":"2025-10-28T12:02:02","guid":{"rendered":"https:\/\/www.grab.com\/th\/?p=91751"},"modified":"2025-10-28T20:02:02","modified_gmt":"2025-10-28T12:02:02","slug":"grabfood-on-time-promise","status":"publish","type":"post","link":"https:\/\/www.grab.com\/th\/blog\/grabfood-on-time-promise\/","title":{"rendered":"GrabFood On-Time Promise"},"content":{"rendered":"

\"\"<\/p>\n

What is the On-Time Promise?<\/strong>
\nGrabFood guarantees that your food will arrive on time.
\nIf your order arrives later than the Estimated Time of Arrival (ETA) shown in the app, you\u2019ll receive a discount as compensation for use on your next order,
\nbased on how late it is.
\nThis service is available only in selected areas as determined by Grab.<\/p>\n

 <\/p>\n

When choosing Priority or Standard delivery options:<\/strong><\/p>\n\n\n\n\n\n
Delay Beyond ETA<\/strong><\/td>\nDiscount<\/strong><\/td>\n<\/tr>\n
16 – 30 mins<\/td>\n15 THB<\/td>\n<\/tr>\n
Over 31 mins<\/td>\n25 THB<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\nCheck if your order qualifies for the ‘On-Time Promise’!<\/strong>
\n\ud83d\udef5\u00a0Check the delivery option<\/strong>
\nAfter selecting your food, look for the\u00a0\u201cOn-Time Promise\u201d<\/strong>\u00a0badge under either the\u00a0Priority<\/strong>\u00a0or\u00a0Standard<\/strong>\u00a0delivery options.\n<\/p>\n

\u23f0\u00a0If your order arrives 16 minutes or more after the ETA<\/strong>\u00a0shown in the app,<\/strong>
\nyou\u2019ll receive a discount for your next order, based on the delay and delivery type as shown above.<\/p>\n

 <\/p>\n

Promotion Details & Terms:<\/strong><\/p>\n

    \n
  • Discounts offered: 15 THB or 25 THB depending on the delay duration.<\/li>\n
  • The discount applies to your next order with\u00a0no minimum spend required<\/strong>.<\/li>\n
  • Available in all provinces where GrabFood operates in Thailand.<\/li>\n
  • Valid for\u00a0all restaurants<\/strong>.<\/li>\n
  • Limited to\u00a01 redemption per user<\/strong>.<\/li>\n
  • Only valid for food deliveries<\/strong>.<\/li>\n<\/ul>\n

    Other Conditions:<\/strong><\/p>\n

      \n
    • Promo codes are limited daily and available only to eligible customers.<\/li>\n
    • Grab reserves the right to change the terms, details, or cancel the promotion without prior notice.<\/li>\n
    • If you encounter any issues, please contact the Help Center.<\/li>\n<\/ul>\n

      Ref code:<\/strong>\u00a0th25dgfpnstam07rw642<\/p>\n","protected":false},"excerpt":{"rendered":"What is the On-Time Promise? GrabFood guarantees that your food will arrive on time. If your order arrives later than the Estimated Time of Arrival (ETA) shown in the app, you\u2019ll receive a discount as compensation for use on your next order, based on how late it is. This service is available only in selected […]","protected":false},"author":1891,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[23],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/th\/wp-json\/wp\/v2\/posts\/91751"}],"collection":[{"href":"https:\/\/www.grab.com\/th\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/th\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/th\/wp-json\/wp\/v2\/users\/1891"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/th\/wp-json\/wp\/v2\/comments?post=91751"}],"version-history":[{"count":1,"href":"https:\/\/www.grab.com\/th\/wp-json\/wp\/v2\/posts\/91751\/revisions"}],"predecessor-version":[{"id":91753,"href":"https:\/\/www.grab.com\/th\/wp-json\/wp\/v2\/posts\/91751\/revisions\/91753"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/th\/wp-json\/wp\/v2\/media?parent=91751"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/th\/wp-json\/wp\/v2\/categories?post=91751"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/th\/wp-json\/wp\/v2\/tags?post=91751"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}