Beware of individuals posing as agents of Grab promising you rewards, free GrabPay Credits or promo codes in exchange for your account details (social login email, password, login OTP, or GrabPIN).
Possible channels that fraudsters may use are social media, SMS, Whatsapp, calls, email or even GrabChat.
Grab will never ask you for your payment details*. This includes your GrabPay credits balance, and credit card details.
*Except within your secure Grab wallet.
Looking for a good deal? Look for a real deal.
Use or purchase only official promotions and subscription plans offered in your Grab app. Be wary of unofficial ones (bulk discounted rides from chat groups, or unofficial promos in exchange for money or your personal info) from non-Grab sources.
Fake Grab apps can create potential threats to your online security, and put your accounts at risk.
Only use the official Grab app that you’ve downloaded and updated from the Google Play store or Apple App store.
Side note, keeping your Grab app up-to-date ensures you won’t miss out on security updates, and any new features.