{"id":196803,"date":"2023-09-13T17:51:20","date_gmt":"2023-09-13T09:51:20","guid":{"rendered":"https:\/\/www.grab.com\/sg\/?p=196803"},"modified":"2023-09-13T17:51:20","modified_gmt":"2023-09-13T09:51:20","slug":"lotteria-drove-ad-recall-and-roas-with-a-full-funnel-campaign-inside-the-grab-app","status":"publish","type":"post","link":"https:\/\/www.grab.com\/sg\/enterprise-blog\/lotteria-drove-ad-recall-and-roas-with-a-full-funnel-campaign-inside-the-grab-app\/","title":{"rendered":"Lotteria drove ad recall and ROAS with a full-funnel campaign inside the Grab app"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"196803\" class=\"elementor elementor-196803\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a772a8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7a772a8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-692aa29\" data-id=\"692aa29\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3180284 elementor-widget elementor-widget-image\" data-id=\"3180284\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"809\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174651\/GrabAds_CaseStudy_Lotteria_Web_Masthead_1920x809.jpg\" class=\"attachment-full size-full wp-image-196805\" alt=\"GrabAds x Lotteria\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174651\/GrabAds_CaseStudy_Lotteria_Web_Masthead_1920x809.jpg 1920w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174651\/GrabAds_CaseStudy_Lotteria_Web_Masthead_1920x809-250x105.jpg 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174651\/GrabAds_CaseStudy_Lotteria_Web_Masthead_1920x809-700x295.jpg 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174651\/GrabAds_CaseStudy_Lotteria_Web_Masthead_1920x809-768x324.jpg 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174651\/GrabAds_CaseStudy_Lotteria_Web_Masthead_1920x809-1536x647.jpg 1536w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174651\/GrabAds_CaseStudy_Lotteria_Web_Masthead_1920x809-18x8.jpg 18w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174651\/GrabAds_CaseStudy_Lotteria_Web_Masthead_1920x809-120x51.jpg 120w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1da6b7d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1da6b7d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bbb010c\" data-id=\"bbb010c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dd4fd4f elementor-widget elementor-widget-text-editor\" data-id=\"dd4fd4f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Challenge<\/strong><\/p><p>Lotteria enjoyed tremendous growth when it first entered the Vietnamese market, however fierce competition has since eroded its market share. Recognising it needed to counter competitors\u2019 influence, the brand worked with GrabAds to run a full-funnel campaign with the twin goals of raising awareness and gaining new users.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-443d6ec elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"443d6ec\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d03c069\" data-id=\"d03c069\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fc24f08 elementor-widget elementor-widget-image\" data-id=\"fc24f08\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2400\" height=\"1350\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174739\/GrabAds_CaseStudy_Lotteria_Web_BodyVisual_2400x1350_Results.jpg\" class=\"attachment-full size-full wp-image-196806\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174739\/GrabAds_CaseStudy_Lotteria_Web_BodyVisual_2400x1350_Results.jpg 2400w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174739\/GrabAds_CaseStudy_Lotteria_Web_BodyVisual_2400x1350_Results-250x141.jpg 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174739\/GrabAds_CaseStudy_Lotteria_Web_BodyVisual_2400x1350_Results-700x394.jpg 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174739\/GrabAds_CaseStudy_Lotteria_Web_BodyVisual_2400x1350_Results-768x432.jpg 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174739\/GrabAds_CaseStudy_Lotteria_Web_BodyVisual_2400x1350_Results-1536x864.jpg 1536w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174739\/GrabAds_CaseStudy_Lotteria_Web_BodyVisual_2400x1350_Results-2048x1152.jpg 2048w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174739\/GrabAds_CaseStudy_Lotteria_Web_BodyVisual_2400x1350_Results-18x10.jpg 18w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174739\/GrabAds_CaseStudy_Lotteria_Web_BodyVisual_2400x1350_Results-120x68.jpg 120w\" sizes=\"(max-width: 2400px) 100vw, 2400px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41b593a elementor-widget elementor-widget-text-editor\" data-id=\"41b593a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Solution<\/strong><\/p><p><span style=\"font-weight: 400\">To achieve campaign goals, GrabAds recommended that Lotteria influence users with an affinity for fast-food and existing customers throughout the purchase journey to improve brand awareness and increase sales.<\/span><\/p><p><span style=\"font-weight: 400\">A mix of banner and video ads were served to the target audience as they opened the Grab app, browsed food options or waited for their orders to arrive. The campaign also included search ads that suggested Lotteria at the top of search results when users searched for fast food or similar keywords.<\/span><\/p><p><span style=\"font-weight: 400\">These tactics <\/span><b>ensured Lotteria was present at every stage of the buying journey<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-571b97e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"571b97e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-da64bad\" data-id=\"da64bad\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-136d406 elementor-widget elementor-widget-image\" data-id=\"136d406\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2400\" height=\"1350\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174845\/GrabAds_CaseStudy_Lotteria_Web_BodyVisual_2400x1350_AdFormats.jpg\" class=\"attachment-full size-full wp-image-196807\" alt=\"GrabAds x Lotteria Ad Formats\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174845\/GrabAds_CaseStudy_Lotteria_Web_BodyVisual_2400x1350_AdFormats.jpg 2400w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174845\/GrabAds_CaseStudy_Lotteria_Web_BodyVisual_2400x1350_AdFormats-250x141.jpg 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174845\/GrabAds_CaseStudy_Lotteria_Web_BodyVisual_2400x1350_AdFormats-700x394.jpg 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174845\/GrabAds_CaseStudy_Lotteria_Web_BodyVisual_2400x1350_AdFormats-768x432.jpg 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174845\/GrabAds_CaseStudy_Lotteria_Web_BodyVisual_2400x1350_AdFormats-1536x864.jpg 1536w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174845\/GrabAds_CaseStudy_Lotteria_Web_BodyVisual_2400x1350_AdFormats-2048x1152.jpg 2048w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174845\/GrabAds_CaseStudy_Lotteria_Web_BodyVisual_2400x1350_AdFormats-18x10.jpg 18w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/09\/13174845\/GrabAds_CaseStudy_Lotteria_Web_BodyVisual_2400x1350_AdFormats-120x68.jpg 120w\" sizes=\"(max-width: 2400px) 100vw, 2400px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e29714 elementor-widget elementor-widget-text-editor\" data-id=\"2e29714\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Results<\/strong><\/p><p>The campaign delivered <b>9.3x in sales for every dollar spent<\/b> and brought in 8,000+ new customers, meeting Lotteria\u2019s sales objective.<\/p><p>GrabAds also commissioned a <b>Kantar study<\/b> to measure the impact against awareness objectives. It showed the campaign delivered a <b>13% uplift in ad recall and 8% uplift in purchase intent;<\/b> both of which were <b>2x better than Kantar\u2019s norms<\/b>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-07c348d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"07c348d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b723a1\" data-id=\"4b723a1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a28ac4 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"6a28ac4\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.grab.com\/my\/business\/ads\/get-in-touch\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Speak with us<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"Challenge Lotteria enjoyed tremendous growth when it first entered the Vietnamese market, however fierce competition has since eroded its market share. Recognising it needed to counter competitors\u2019 influence, the brand worked with GrabAds to run a full-funnel campaign with the twin goals of raising awareness and gaining new users. Solution To achieve campaign goals, GrabAds [&hellip;]","protected":false},"author":1471,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[487,496],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/posts\/196803"}],"collection":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/users\/1471"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/comments?post=196803"}],"version-history":[{"count":5,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/posts\/196803\/revisions"}],"predecessor-version":[{"id":196812,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/posts\/196803\/revisions\/196812"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/media?parent=196803"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/categories?post=196803"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/tags?post=196803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}