{"id":191023,"date":"2023-07-17T12:00:37","date_gmt":"2023-07-17T04:00:37","guid":{"rendered":"https:\/\/www.grab.com\/sg\/?p=191023"},"modified":"2023-08-02T18:05:19","modified_gmt":"2023-08-02T10:05:19","slug":"how-mcdonalds-philippines-drove-7-uplift-in-ad-recall-with-a-christmas-campaign","status":"publish","type":"post","link":"https:\/\/www.grab.com\/sg\/enterprise-blog\/how-mcdonalds-philippines-drove-7-uplift-in-ad-recall-with-a-christmas-campaign\/","title":{"rendered":"How McDonald\u2019s Philippines drove 7% uplift in Ad Recall with a Christmas campaign"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"191023\" class=\"elementor elementor-191023\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3224d4a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3224d4a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-10948f43\" data-id=\"10948f43\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4e4f94ad elementor-widget elementor-widget-text-editor\" data-id=\"4e4f94ad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"809\" class=\"aligncenter size-full wp-image-191031\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145341\/GrabAds_CaseStudy_Mcd_Web_Masthead_1920x809-1.jpg\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145341\/GrabAds_CaseStudy_Mcd_Web_Masthead_1920x809-1.jpg 1920w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145341\/GrabAds_CaseStudy_Mcd_Web_Masthead_1920x809-1-250x105.jpg 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145341\/GrabAds_CaseStudy_Mcd_Web_Masthead_1920x809-1-700x295.jpg 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145341\/GrabAds_CaseStudy_Mcd_Web_Masthead_1920x809-1-768x324.jpg 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145341\/GrabAds_CaseStudy_Mcd_Web_Masthead_1920x809-1-1536x647.jpg 1536w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145341\/GrabAds_CaseStudy_Mcd_Web_Masthead_1920x809-1-120x51.jpg 120w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p><p><b>The Challenge<\/b><\/p><p>Festive seasons are a key marketing moment for quick-service restaurants because it is an opportunity to refresh the menu with festive items to excite customers. In 2022, McDonald\u2019s Philippines also geared up for the Christmas season with new menu items that they wanted to use to drive purchase intent and ad recall amongst new and existing customers. The challenge was, how would they stand out from competitors employing the same tactic?<\/p><p><img loading=\"lazy\" decoding=\"async\" width=\"2400\" height=\"1350\" class=\"aligncenter size-full wp-image-191032\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145412\/GrabAds_CaseStudy_Mcd_Web_BodyVisual_2400x1350_Results.jpg\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145412\/GrabAds_CaseStudy_Mcd_Web_BodyVisual_2400x1350_Results.jpg 2400w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145412\/GrabAds_CaseStudy_Mcd_Web_BodyVisual_2400x1350_Results-250x141.jpg 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145412\/GrabAds_CaseStudy_Mcd_Web_BodyVisual_2400x1350_Results-700x394.jpg 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145412\/GrabAds_CaseStudy_Mcd_Web_BodyVisual_2400x1350_Results-768x432.jpg 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145412\/GrabAds_CaseStudy_Mcd_Web_BodyVisual_2400x1350_Results-1536x864.jpg 1536w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145412\/GrabAds_CaseStudy_Mcd_Web_BodyVisual_2400x1350_Results-2048x1152.jpg 2048w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145412\/GrabAds_CaseStudy_Mcd_Web_BodyVisual_2400x1350_Results-120x68.jpg 120w\" sizes=\"(max-width: 2400px) 100vw, 2400px\" \/><\/p><p><b>The Solution<\/b><\/p><p><span style=\"font-weight: 400\">With Christmas on the horizon, McDonald\u2019s worked with GrabAds to launch their \u201cO Christmas Treats\u201d campaign targeting users within deliverable distance of their restaurants.<\/span><\/p><p><span style=\"font-weight: 400\">To tap into their festive spirit, existing customers were served holiday-themed ads featuring the limited-time Christmas-treats. Already familiar with the brand, they were more likely to resonate with the new additions to the menu compared to customers who haven\u2019t ordered from McDonald\u2019s before.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">New customers were served a special offer to tempt them into sampling McDonald\u2019s perennial favourite, the popular Double Cheeseburger.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">To drive ad recall, customers saw these cheery visuals at every point within their in-app journey: from the moment they opened the app, browsed food options to when they waited for their food to arrive. Automatic placements were used to let the GrabAds platform determine where in the app to show the ads that would get the best campaign results.<\/span><\/p><p><span style=\"font-weight: 400\">The GrabAds team also commissioned a brand-lift study to determine the campaign\u2019s impact on ad recall.<\/span><\/p><p><img loading=\"lazy\" decoding=\"async\" width=\"2400\" height=\"1350\" class=\"aligncenter size-full wp-image-191033\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145446\/GrabAds_CaseStudy_Mcd_Web_BodyVisual_2400x1350_AdFormat-1-1.jpg\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145446\/GrabAds_CaseStudy_Mcd_Web_BodyVisual_2400x1350_AdFormat-1-1.jpg 2400w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145446\/GrabAds_CaseStudy_Mcd_Web_BodyVisual_2400x1350_AdFormat-1-1-250x141.jpg 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145446\/GrabAds_CaseStudy_Mcd_Web_BodyVisual_2400x1350_AdFormat-1-1-700x394.jpg 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145446\/GrabAds_CaseStudy_Mcd_Web_BodyVisual_2400x1350_AdFormat-1-1-768x432.jpg 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145446\/GrabAds_CaseStudy_Mcd_Web_BodyVisual_2400x1350_AdFormat-1-1-1536x864.jpg 1536w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145446\/GrabAds_CaseStudy_Mcd_Web_BodyVisual_2400x1350_AdFormat-1-1-2048x1152.jpg 2048w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/07\/11145446\/GrabAds_CaseStudy_Mcd_Web_BodyVisual_2400x1350_AdFormat-1-1-120x68.jpg 120w\" sizes=\"(max-width: 2400px) 100vw, 2400px\" \/><\/p><p><b>The Results<\/b><\/p><p><span style=\"font-weight: 400\">The campaign delivered over 16 million impressions, 3.8 million unique reach, 2.09% CTR, 7.4% unique conversion rate with an ROAS of 24.36x. A brand-lift study was also conducted by Kantar and it showed a <\/span><b>7% uplift in ad recall<\/b><span style=\"font-weight: 400\"> amongst total consumers. A more significant uplift of 10% was seen in consumers above 25 years old, <\/span><b>which is 1.7x higher than Kantar\u2019s norms<\/b><span style=\"font-weight: 400\">. This shows a shift in behaviour for an age group that otherwise would have formed stronger brand-loyalty, making it harder to change their behaviour.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">Overall, the Christmas campaign delivered both a healthy return on ad spend and significant uplift in ad recall, especially amongst a tougher-to-persuade audience segment of above 25-year-olds.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4535b91 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4535b91\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e5e4837\" data-id=\"e5e4837\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1817ed7 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"1817ed7\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.grab.com\/my\/business\/ads\/get-in-touch\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Speak with us<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"The Challenge Festive seasons are a key marketing moment for quick-service restaurants because it is an opportunity to refresh the menu with festive items to excite customers. In 2022, McDonald\u2019s Philippines also geared up for the Christmas season with new menu items that they wanted to use to drive purchase intent and ad recall amongst [&hellip;]","protected":false},"author":1638,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[487,496],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/posts\/191023"}],"collection":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/users\/1638"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/comments?post=191023"}],"version-history":[{"count":11,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/posts\/191023\/revisions"}],"predecessor-version":[{"id":192812,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/posts\/191023\/revisions\/192812"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/media?parent=191023"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/categories?post=191023"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/tags?post=191023"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}