{"id":96410,"date":"2020-05-14T21:28:02","date_gmt":"2020-05-14T13:28:02","guid":{"rendered":"https:\/\/www.grab.com\/sg\/?page_id=96410"},"modified":"2023-12-13T18:01:12","modified_gmt":"2023-12-13T10:01:12","slug":"ge-driver-deliveryguide","status":"publish","type":"page","link":"https:\/\/www.grab.com\/sg\/ge-driver-deliveryguide\/","title":{"rendered":"GrabExpress Delivery Guide"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"96410\" class=\"elementor elementor-96410\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8116427 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8116427\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-32054ad\" data-id=\"32054ad\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e1f560a elementor-widget elementor-widget-image\" data-id=\"e1f560a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1870\" height=\"1048\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14210252\/MYGrabPH-11158-min-min.jpg\" class=\"attachment-full size-full wp-image-96413\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14210252\/MYGrabPH-11158-min-min.jpg 1870w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14210252\/MYGrabPH-11158-min-min-250x140.jpg 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14210252\/MYGrabPH-11158-min-min-768x430.jpg 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14210252\/MYGrabPH-11158-min-min-700x392.jpg 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14210252\/MYGrabPH-11158-min-min-120x67.jpg 120w\" sizes=\"(max-width: 1870px) 100vw, 1870px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ad2591 elementor-widget elementor-widget-spacer\" data-id=\"4ad2591\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b99b2b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b99b2b0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d09de4\" data-id=\"1d09de4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f03616a elementor-widget elementor-widget-heading\" data-id=\"f03616a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">GrabExpress Delivery-Partner Guide<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ddb11e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4ddb11e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5ba4683\" data-id=\"5ba4683\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-803fd52 elementor-widget elementor-widget-text-editor\" data-id=\"803fd52\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Being on the road and <a href=\"https:\/\/www.grab.com\/sg\/express\/\">delivering packages<\/a> comes with a unique set of challenges, as such, we&#8217;ve put together this guide on standard delivery practices to help you navigate these situations.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40db8f4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40db8f4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5bb6e5f\" data-id=\"5bb6e5f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ec5de2 elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs\" data-id=\"0ec5de2\" data-element_type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1541\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1541\" aria-expanded=\"false\">Accepting Jobs<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1542\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1542\" aria-expanded=\"false\">Pick Up<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1543\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1543\" aria-expanded=\"false\">In Transit<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1544\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1544\" aria-expanded=\"false\">Delivery<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1541\" aria-expanded=\"false\">Accepting Jobs<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1541\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1541\" tabindex=\"0\" hidden=\"false\"><p>Upon receiving a job, you will see the job&#8217;s information displayed on the card. You will have 50 seconds to accept a job.\u00a0<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-96415 size-full\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14211916\/Annotation-2020-05-14-211851.png\" alt=\"\" width=\"546\" height=\"524\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14211916\/Annotation-2020-05-14-211851.png 546w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14211916\/Annotation-2020-05-14-211851-250x240.png 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14211916\/Annotation-2020-05-14-211851-120x115.png 120w\" sizes=\"(max-width: 546px) 100vw, 546px\" \/><\/p><p>Remember to always check the following to avoid accepting a job that you cannot complete:<\/p><ul><li>Service type<\/li><li>Fares<\/li><li>Number of Drop-Offs<\/li><li>Locations<\/li><\/ul><p><span style=\"color: #009d3b\"><strong>How do I know if it&#8217;s a multi-stop delivery?<\/strong><\/span><\/p><p>As shown on the examples above, job cards will display any of the following:\u00a0<\/p><p><span style=\"font-weight: 400\"><strong>GrabExpress &#8211; Bike:<\/strong> Single pick-up and a single drop-off<\/span><\/p><p><span style=\"font-weight: 400\"><strong>GrabExpress &#8211; Bike &#8211; Multi Stop:<\/strong> Single pick-up and multiple drop-offs<\/span><\/p><p><span style=\"font-weight: 400\"><strong>GrabExpress &#8211; Meds:<\/strong> Medication delivery<\/span><\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1542\" aria-expanded=\"false\">Pick Up<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1542\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1542\" tabindex=\"0\" hidden=\"hidden\"><p>Head to the sender&#8217;s address immediately, and follow these steps:<\/p><ol><li>Check the &#8220;delivery info&#8221; tab for the sender&#8217;s unit number and contact information. Pick the parcel up from the sender&#8217;s door, and do take note of the following:<ul><li>Contact the sender upon arrival, and remember to ensure that you pick up the right parcel.\u00a0<\/li><li>Take clear photos* of parcels that shows:<ul><li>Parcel condition<\/li><li>Labels (if any)<\/li><li>Pick up location in the background. Do include noticeable landmarks or door number.\u00a0<br \/><img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"190\" class=\"alignnone size-medium wp-image-96420\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14213711\/IMG_20200427_104113_630-250x190.jpg\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14213711\/IMG_20200427_104113_630-250x190.jpg 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14213711\/IMG_20200427_104113_630-768x584.jpg 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14213711\/IMG_20200427_104113_630-700x532.jpg 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14213711\/IMG_20200427_104113_630-120x91.jpg 120w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14213711\/IMG_20200427_104113_630.jpg 1278w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/li><\/ul><\/li><\/ul><\/li><li>Pack the parcel carefully, and avoid squeezing or crushing it. For food items, remember to keep them upright to avoid spills or leaks.<\/li><\/ol><p><em>*Photos should not include faces. If items are bulky or heavy, do place them down and take a photo from a distance. \u200b<\/em><\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1543\" aria-expanded=\"false\">In Transit<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1543\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1543\" tabindex=\"0\" hidden=\"hidden\"><p>Be sure to complete the trip as soon as possible. Do not engage in other delivery activities or other non-Grab related activities while on a GrabExpress delivery.<\/p><p>Do also remember to ride\/drive safely, and to use a GPS if needed.\u00a0<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1544\" aria-expanded=\"false\">Delivery<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1544\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1544\" tabindex=\"0\" hidden=\"hidden\"><p>Once at the drop off location, do follow these steps:\u00a0<\/p><ol><li>Check the &#8220;delivery info&#8221; tab for the receiver&#8217;s unit number and contact information. Do remember to deliver the parcel to the receiver&#8217;s door, and also take note of the following:<ul><li>Take a clear photos* of the parcel that shows:<ul><li>Parcel condition<\/li><li>Labels (if any)<\/li><li>Drop off location in the background.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"333\" class=\"alignnone size-medium wp-image-96423\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14214602\/unnamed-4-250x333.jpg\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14214602\/unnamed-4-250x333.jpg 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14214602\/unnamed-4-120x160.jpg 120w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2020\/05\/14214602\/unnamed-4.jpg 384w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/li><\/ul><\/li><\/ul><\/li><li>Contact the receiver upon arrival, and remember to ensure that you deliver the right parcel, especially if there are multiple drop-offs.\u00a0<\/li><\/ol><p><em>*Photos should not include faces. If items are bulky or heavy, place them down and take wide shot of the parcel and the background.\u200b<\/em><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"GrabExpress Delivery-Partner Guide Being on the road and delivering packages comes with a unique set of challenges, as such, we&#8217;ve put together this guide on standard delivery practices to help you navigate these situations. Accepting Jobs Pick Up In Transit Delivery Accepting Jobs Upon receiving a job, you will see the job&#8217;s information displayed on [&hellip;]","protected":false},"author":531,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/pages\/96410"}],"collection":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/users\/531"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/comments?post=96410"}],"version-history":[{"count":11,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/pages\/96410\/revisions"}],"predecessor-version":[{"id":203774,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/pages\/96410\/revisions\/203774"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/media?parent=96410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}