{"id":41905,"date":"2018-09-28T11:51:43","date_gmt":"2018-09-28T03:51:43","guid":{"rendered":"https:\/\/www.grab.com\/sg\/?page_id=41905"},"modified":"2018-10-01T12:08:39","modified_gmt":"2018-10-01T04:08:39","slug":"grabsgfundsfaq","status":"publish","type":"page","link":"https:\/\/www.grab.com\/sg\/grabsgfundsfaq\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p><span style=\"color: #009d3b\"><span style=\"text-decoration: underline\"><strong>General<\/strong><\/span><\/span><\/p>\n<p style=\"text-align: left\"><strong>Q: Why are you offering us funds?<\/strong><\/p>\n<p style=\"text-align: left\"><span style=\"font-weight: 400\"><strong>A:\u00a0<\/strong>We are committed to helping our partners expand their businesses by fulfilling their micro financing needs and better management of cash flows through a hassle-free repayment structure. This is an exclusive beta launch currently offered only to selected GrabFood merchants.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left\"><strong>Q: How do I know if I qualify?<\/strong><\/p>\n<p style=\"text-align: left\"><span style=\"font-weight: 400\"><strong>A:\u00a0<\/strong>You would have received an email in your GrabFood-registered email entitled \u2018<strong>Grow your business with funding from Grab<\/strong>&#8216; with details of your offer from Grab.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left\"><strong>Q: Are you a P2P (peer-to-peer) lending company?<\/strong><\/p>\n<p style=\"text-align: left\"><span style=\"font-weight: 400\"><strong>A:\u00a0<\/strong>No. We are an excluded money lender under Moneylenders Act regulated by Monetary Authority of Singapore (MAS) for financing activities to limited liability partnerships and companies.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left\"><strong>Q: Is there a statement to be issued? \/ Can I know the outstanding balance of my account?<\/strong><\/p>\n<p style=\"text-align: left\"><span style=\"font-weight: 400\"><strong>A:\u00a0<\/strong>A monthly statement with all repayment transactions will be issued to your designated email address.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left\"><b>Q: Can I exit the GrabFood platform while I\u2019m still servicing the facility?<\/b><\/p>\n<p style=\"text-align: left\"><span style=\"font-weight: 400\"><strong>A: <\/strong>At the moment, you need to pay up all outstanding loan amounts, accrued interests and related fees before you may proceed with the termination of your GrabFood Merchant Agreement.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left\"><b>Q: My friend&#8217;s company is not an F&amp;B merchant or a merchant on GrabFood, can his\/her business borrow from Grab?<\/b><\/p>\n<p style=\"text-align: left\"><span style=\"font-weight: 400\"><strong>A:\u00a0<\/strong>Thank you for the interest. We are currently in the beta phase and therefore the facility is only extended to a selected group of existing GrabFood Merchants.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #009d3b\"><span style=\"text-decoration: underline\"><strong>Application<\/strong><\/span><\/span><\/p>\n<p style=\"text-align: left\"><b>Q: How long does it take for the loan to be approved and disbursed?<\/b><\/p>\n<p style=\"text-align: left\"><span style=\"font-weight: 400\"><strong>A:<\/strong>\u00a0The approval will take 1 business day upon receipt of the completed Offer Pack and required documents. Upon approval, we will process your disbursal immediately. However, it is subject to the bank processing time. We will send out a Notice of Facility Approval indicating an expected disbursal date.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left\"><b>Q: Can I sign up for 2 separate facilities without breaching the total limit offered?<\/b><\/p>\n<p style=\"text-align: left\"><span style=\"font-weight: 400\"><strong>A:<\/strong> Currently, each Merchant is only entitled to one funding facility at a time.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left\"><b>Q: Can I request for higher\/lower loan amount?<\/b><\/p>\n<p style=\"text-align: left\"><span style=\"font-weight: 400\"><strong>A:<\/strong> Please let us have your intended loan amount and tenure, we shall review and get back to you on your request.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #009d3b\"><span style=\"text-decoration: underline\"><strong>Charges and fees<\/strong><\/span><\/span><\/p>\n<p><b>Q: What are the additional fees that I should be aware of?<\/b><\/p>\n<p><strong>A: <\/strong>Please refer to the table below:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"848\" height=\"298\" class=\"aligncenter size-full wp-image-41901\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2018\/09\/28113440\/Feetable.png\" alt=\"\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #009d3b\"><span style=\"text-decoration: underline\"><strong>Repayment<\/strong><\/span><\/span><\/p>\n<p style=\"text-align: left\"><b>Q: How is my repayment amount calculated?<\/b><\/p>\n<p style=\"text-align: left\"><span style=\"font-weight: 400\"><strong>A:<\/strong>\u00a0The loan repayment will be amortised over the entire loan tenure with a fixed monthly instalment. The interest will be calculated on a reducing balance basis. E.g. Assuming you signed up for a S$10k facility with an interest rate of 2% per month for a tenure of 3 months.\u00a0<\/span><span style=\"font-weight: 400\">Please refer to the Repayment Calculation below:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"964\" height=\"229\" class=\"aligncenter size-full wp-image-41902\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2018\/09\/28114136\/Screen-Shot-2018-09-28-at-11.41.22-AM.png\" alt=\"\" \/><\/p>\n<p>For the first monthly instalment, the interest component is calculated based on the Total Loan Amount (S$10K), Interest = S$10K * 2% = $200. In the subsequent instalments, the interest component will be decreasing as the principal is being paid up during each monthly instalment.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left\"><b>Q: How do I make my repayment?<\/b><\/p>\n<p style=\"text-align: left\"><span style=\"font-weight: 400\"><strong>A:\u00a0<\/strong><\/span>To ensure the repayment process is hassle free, we will offset your bi-weekly (twice-a-week) GrabFood Merchant Payment. In the event that there&#8217;re more than one outlet registered under your entity, we will offset payments from all outlets.<\/p>\n<p><span style=\"text-decoration: underline\">Example<\/span>:<br \/>\nS$120 repayment due as of month-end,<br \/>\n6 cycles of GrabFood Merchant Payment in the month,<br \/>\nthe offset for each payment cycle is S$20.<\/p>\n<p><strong>Condition<\/strong>: the exact offset amount for each cycle and each outlet account may vary from time to time.<\/p>\n<p>Any remaining amount not offset via GrabFood Merchant Payment before month-end will be collected via direct debit of Merchant&#8217;s bank account.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<h2 style=\"text-align: center\"><span style=\"text-decoration: underline\"><span style=\"color: #009d3b;text-decoration: underline\">T&amp;Cs<\/span><\/span><\/h2>\n<h2 style=\"text-align: center\"><a href=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2018\/09\/28143541\/MERCHANT-TERMS.pdf\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-41907 size-full\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2018\/09\/28115000\/Screen-Shot-2018-09-28-at-11.49.51-AM.png\" alt=\"\" width=\"365\" height=\"60\" \/><\/a><\/h2>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center\"><em>The information provided here is intended as a guide only and does not constitute a loan application or an offer of finance. Any finance or loan request is subject to assessment against Grab&#8217;s lending criteria, standard disclaimers and terms and conditions. Other T&amp;Cs apply.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"General Q: Why are you offering us funds? A:\u00a0We are committed to helping our partners expand their businesses by fulfilling their micro financing needs and better management of cash flows through a hassle-free repayment structure. This is an exclusive beta launch currently offered only to selected GrabFood merchants. &nbsp; Q: How do I know if [&hellip;]","protected":false},"author":513,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"tpl\/tpl-page-elements.php","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/pages\/41905"}],"collection":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/users\/513"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/comments?post=41905"}],"version-history":[{"count":1,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/pages\/41905\/revisions"}],"predecessor-version":[{"id":41912,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/pages\/41905\/revisions\/41912"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/media?parent=41905"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}