{"id":235290,"date":"2025-02-01T12:33:37","date_gmt":"2025-02-01T04:33:37","guid":{"rendered":"https:\/\/www.grab.com\/sg\/?post_type=editorial&#038;p=235290"},"modified":"2025-11-27T13:25:20","modified_gmt":"2025-11-27T05:25:20","slug":"grabvip-top-users-exclusive-privileges","status":"publish","type":"editorial","link":"https:\/\/www.grab.com\/sg\/inside-grab\/stories\/grabvip-top-users-exclusive-privileges\/","title":{"rendered":"New GrabVIP programme recognises top users with exclusive privileges"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"235290\" class=\"elementor elementor-235290\" data-elementor-post-type=\"editorial\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bec50c9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bec50c9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9b5f8fa\" data-id=\"9b5f8fa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b34fed2 gr21-boxed-content  editorial-gr21-boxed-content elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b34fed2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6650e16\" data-id=\"6650e16\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3329cd5 elementor-widget elementor-widget-text-editor\" data-id=\"3329cd5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We\u2019ve rolled out a new programme to recognise top users who rely on Grab in their everyday lives.&nbsp;<\/p>\n<p>Known as GrabVIP, this programme was created to show appreciation for this group of users and their continued support and trust in Grab\u2019s services.&nbsp;<\/p>\n<p>We\u2019re progressively rolling out the programme to users in Malaysia, Indonesia, Thailand and the Philippines. Singapore users have access to the Beta version, with Vietnam following in April. We plan to fully roll it out in the coming weeks.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3809680 elementor-widget elementor-widget-image\" data-id=\"3809680\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"600\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2025\/01\/31165905\/Onboarding-header-1.png\" class=\"attachment-full size-full wp-image-235311\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2025\/01\/31165905\/Onboarding-header-1.png 1200w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2025\/01\/31165905\/Onboarding-header-1-250x125.png 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2025\/01\/31165905\/Onboarding-header-1-700x350.png 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2025\/01\/31165905\/Onboarding-header-1-768x384.png 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2025\/01\/31165905\/Onboarding-header-1-18x9.png 18w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2025\/01\/31165905\/Onboarding-header-1-120x60.png 120w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09e591c elementor-widget elementor-widget-text-editor\" data-id=\"09e591c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h5>GrabVIP exclusive privileges\u00a0<\/h5><p>GrabVIP users will get to enjoy exclusive privileges across Grab\u2019s ecosystem, starting with these initial offerings:<\/p><ul><li aria-level=\"1\"><strong>Priority delivery<\/strong><\/li><\/ul><p>GrabVIP users can enjoy a set of free upgrades from standard delivery to priority delivery (known as direct delivery in Malaysia) per month to get their food sooner.\u00a0<\/p><ul><li aria-level=\"1\"><strong>Enhanced customer support\u00a0<\/strong><\/li><\/ul><p>They will also get priority support whenever they need assistance. If they encounter any issues or questions, their requests will be handled faster.<\/p><p>As we continue to expand the programme, GrabVIP users can look forward to more perks, such as privileges for mobility services.<\/p><h5>How to qualify for GrabVIP<\/h5><p>The GrabVIP status is awarded to users every quarter based on their total spending on Grab services in the previous quarter. Users who meet the minimum spending requirement across Food, Mart, Express, and\/or Transport services will be upgraded to VIP status the following quarter and unlock exclusive privileges. They can retain the status by continuing to meet the same spending requirement each quarter.\u00a0<\/p><p>Users can track their progress towards GrabVIP via the tracker found on their profile page. Those who qualify for GrabVIP will also be notified via email or in-app notification.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c23309a elementor-widget elementor-widget-image\" data-id=\"c23309a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1562\" height=\"758\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2025\/01\/31172928\/Track-GrabVIP.png\" class=\"attachment-full size-full wp-image-235315\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2025\/01\/31172928\/Track-GrabVIP.png 1562w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2025\/01\/31172928\/Track-GrabVIP-250x121.png 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2025\/01\/31172928\/Track-GrabVIP-700x340.png 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2025\/01\/31172928\/Track-GrabVIP-768x373.png 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2025\/01\/31172928\/Track-GrabVIP-1536x745.png 1536w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2025\/01\/31172928\/Track-GrabVIP-18x9.png 18w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2025\/01\/31172928\/Track-GrabVIP-120x58.png 120w\" sizes=\"(max-width: 1562px) 100vw, 1562px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-160b099 elementor-widget elementor-widget-text-editor\" data-id=\"160b099\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: center;\">Track your progress on the Grab app <a href=\"grab:\/\/open?screenType=VIP_PROGRAM_PAGE\">here<\/a>. Note: Only<span style=\"font-size: 1.125rem; font-family: Inter,var(--gr21-main-font-family,sans-serif);\">\u00a0available in countries where GrabVIP has been rolled out.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc6a2f5 elementor-widget elementor-widget-text-editor\" data-id=\"bc6a2f5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h5>Elevating everyday experiences<\/h5>\n<p>GrabVIP is one of our many initiatives to provide users with a more rewarding experience on our platform. In 2023, we introduced <a href=\"https:\/\/www.grab.com\/sg\/inside-grab\/stories\/grab-grabunlimited-subscription-plan-benefits\/\">GrabUnlimited, a membership designed to unlock savings across the Grab ecosystem<\/a> for our consumers. One of its key benefits is savings on delivery fees, which has proven to be a significant cost-saver for frequent Grab users. In countries such as Thailand, Philippines, Vietnam, Indonesia and Cambodia, GrabUnlimited members also get to enjoy discounts on rides.&nbsp;<\/p>\n<p>We&#8217;re grateful to all our users who choose Grab every day. While we continue to improve our app and services to ensure that each transaction offers the best in reliability, choice, and user experience, we also wanted to do a little more to recognise our top users through the GrabVIP programme.<\/p>\n<hr>\n<p>Have questions? Refer to our Help Centre <a href=\"https:\/\/help.grab.com\/40000705\">article<\/a> for more information. Note: currently only available in countries where GrabVIP has been rolled out.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4f64e8b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4f64e8b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dcc98fa\" data-id=\"dcc98fa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"parent":180237,"menu_order":0,"template":"grab21-default","acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/editorial\/235290"}],"collection":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/editorial"}],"about":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/types\/editorial"}],"version-history":[{"count":23,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/editorial\/235290\/revisions"}],"predecessor-version":[{"id":254656,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/editorial\/235290\/revisions\/254656"}],"up":[{"embeddable":true,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/editorial\/180237"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/media?parent=235290"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}