{"id":209159,"date":"2024-03-15T15:01:44","date_gmt":"2024-03-15T07:01:44","guid":{"rendered":"https:\/\/www.grab.com\/sg\/?post_type=editorial&p=209159"},"modified":"2025-12-23T13:25:52","modified_gmt":"2025-12-23T05:25:52","slug":"book-grab-rides-product-feature-tips","status":"publish","type":"editorial","link":"https:\/\/www.grab.com\/sg\/inside-grab\/stories\/book-grab-rides-product-feature-tips\/","title":{"rendered":"Features you need to know to book rides with ease"},"content":{"rendered":"\t\t
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In Southeast Asia\u2019s busy, vibrant cities, getting around quickly and without hassle is everything. We understand that our customers value this, so we\u2019ve built features to make booking a ride faster and easier.\u00a0<\/p>

Some features are lesser-known but not any less important.\u00a0<\/p>

Here are five key features to unlock a more convenient Grab experience.\u00a0\u00a0<\/p>

Add the Grab widget<\/h5>

Book a ride directly from your phone’s home screen in just three taps. Add the Grab widget to your home screen and save your most-frequented locations such as your home, office, or that cool neighbourhood bar that you love.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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For Android users<\/strong> \u27a1\ufe0f<\/p>

  1. Tap and hold the home screen<\/li>
  2. Go to the widget menu<\/li>
  3. Choose the Grab widget and add it to your home screen<\/li><\/ol>

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    \u2b05\ufe0f For iOS users<\/strong><\/p>

    1. Tap and hold the home screen<\/li>
    2. Tap the \u201c+\u201d sign on the upper left-hand corner<\/li>
    3. Type \u201cGrab\u201d in the search bar<\/li>
    4. Choose the Grab widget and add it to your home screen<\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      To set up your saved locations in the widget, just click on the icons and fill in the details.<\/p>

      2. Shortcut to access Grab’s services<\/h5>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Press and hold the app to access the various services directly.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Did you know that you can simply tap and hold the Grab icon to access your favourite services? You can order food, send money, scan to pay, and book a ride with this shortcut\u2014a handy feature to get to the page you need with little navigation.<\/p>

      3. Switch to Business Profile when you travel for work<\/h5>

      Going to a work meeting or getting around with Grab on a work trip? Use your Business Profile to manage work expenses separately from your personal ones. You\u2019ll first need to create one<\/a> with your work email. To do so, tap on \u201cAccount\u201d under the home screen. Then head over to \u201cBusiness Centre\u201d and follow the instructions to complete setting up a business profile.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      (Watch: Steps to to set up your Business Profile)<\/i><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      Book your ride and change the tag to \u201cBusiness\u201d on the booking screen. Once the transaction is complete, an e-receipt will be sent to your work email. And if you\u2019ve integrated your profile into your company\u2019s expense system (Concur \/ Chrome River \/ Expensify), your trip details and receipt will be automatically uploaded. Making transport claims has never been easier.<\/span><\/p>

      4. Share your live location with drivers<\/h5>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Share your location with drivers to help them find you sooner.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Once a driver-partner accepts a ride, our in-app maps will guide them to the pickup point selected by the passenger. You can share your live location so our driver-partners know exactly where you are. This ensures smoother and quicker pickups especially when you\u2019re booking a ride at large venues with multiple pickup points. We rolled this out following feedback that passengers occasionally end up waiting at a different pick-up point or wander off while waiting for their ride.\u00a0<\/p>

      5. Guide to pickup points<\/h5>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      This is especially useful when you're at large venues with multiple pickup points.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Our Venues feature was introduced to guide people to the right pickup points by offering photo and text directions. Once you\u2019ve chosen your pickup point, hit the image which pops up on the map to open the guide. Scroll through the text and image directions to make your way to the pickup point without getting lost.<\/p>

      More improvements to come<\/h5>

      These features were designed not just for convenience, but to help users reclaim time to do more of the activities they enjoy.<\/p>

      More nifty Grab features are in the works, so stay tuned for more tips and tricks.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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