{"id":207358,"date":"2024-02-07T01:32:32","date_gmt":"2024-02-06T17:32:32","guid":{"rendered":"https:\/\/www.grab.com\/sg\/?post_type=editorial&p=207358"},"modified":"2025-11-25T13:54:02","modified_gmt":"2025-11-25T05:54:02","slug":"grab-helps-drivers-get-rest-grabbike-lounge","status":"publish","type":"editorial","link":"https:\/\/www.grab.com\/sg\/inside-grab\/stories\/grab-helps-drivers-get-rest-grabbike-lounge\/","title":{"rendered":"How Grab helps driver-partners get rest between bookings and orders"},"content":{"rendered":"\t\t
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Southeast Asia\u2019s sweltering heat and unpredictable rain showers can be physically taxing for Grab\u2019s drivers-partners who spend a lot of time on the road\u2014especially those on motorcycles. In addition, long hours may also take a toll on a driver\u2019s ability to focus.<\/p>

Over the years, Grab has introduced a range of initiatives to encourage driver-partners to rest and recharge in between bookings and orders.<\/p>

Grab\u2019s dedicated rest stops<\/h5>

In Indonesia, it\u2019s a common sight to see Grab motorcycle riders parked on the side of the road for a short break.<\/p>

To provide driver-partners a proper space to rest and relax, Grab launched its first GrabBike lounge in 2018\u2014a 1,000m2 facility in the Indonesian capital Jakarta. Since then, two more facilities have been launched in the city to cater to more driver-partners.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Driver-partners taking a break at a GrabBike lounge in Jakarta.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Now, driver-partners can access a large and secure parking space as well as facilities like Wi-Fi, rest and dining areas, and phone charging stations.<\/p>

(Read more: The key to Grab driver-partners earning more: Productivity)<\/a><\/strong><\/p>

Driver-partners there are also welcome to rest at Grab Excellence Centres and Grab Driver Centres, facilities which Grab uses to onboard new drivers and to provide training. These are available in 40 different locations across Indonesia.<\/p>

Driver pit stops<\/h5>

In countries like the Philippines and Malaysia, driver-partners tend to congregate near shopping malls (where many of Grab\u2019s merchants are at) or at popular F&B outlets. To cater to the needs of more driver-partners, Grab teamed up with these establishments to set up designated rest areas for driver-partners to recharge.\u00a0<\/p>

Tapping its network of merchants in Malaysia, Grab partnered with over 36 restaurants nationwide to roll out \u201cpartner pit stops\u201d for driver-partners to redeem food and drinks while they\u2019re on the road.\u00a0<\/p>

A similar initiative exists for driver-partners in the Philippines. Grab set up tents in high-traffic areas to provide driver-partners with shelter while they\u2019re waiting for orders. The company has also worked with major malls and merchant-partners to ensure they provide dedicated rest areas.<\/p>

Being positioned in these high traffic areas during their breaks meant that driver-partners can easily receive booking requests once they are ready to resume their duties, improving their efficiency and overall earning potential.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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In the Philippines, Grab set up tents to ensure driver-partners are sheltered when they\u2019re waiting to pick up orders.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In Vietnam, Grab has partnered cafes across Ho Chi Minh City for driver-partners to enjoy beverages at a discounted price.\u00a0<\/span><\/p>

Nudging drivers to take a break<\/h5>

Even with these rest stops, it\u2019s not always easy for driver-partners to keep track of how long they\u2019ve been on the road. So last year, Grab rolled out fatigue nudges<\/a>\u2014a safety feature within the driver app that reminds driver-partners to take a break when they\u2019ve been driving for long hours.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The feature monitors a driver-partner\u2019s total online hours and continuous offline hours. The app triggers reminders to rest when the online hours exceed a recommended threshold. This complements Grab\u2019s efforts in setting up rest stops for driver-partners, allowing them to easily find a place to catch a breather when it\u2019s time to do so.\u00a0<\/p>

The safety and well-being of driver-partners are important to Grab and the company will continue to ensure that drivers are able to earn an income with adequate support.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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