{"id":197167,"date":"2023-09-20T16:57:41","date_gmt":"2023-09-20T08:57:41","guid":{"rendered":"https:\/\/www.grab.com\/sg\/?post_type=editorial&p=197167"},"modified":"2025-02-26T18:53:39","modified_gmt":"2025-02-26T10:53:39","slug":"driver-earnings-productivity-efficiency-tech-tools","status":"publish","type":"editorial","link":"https:\/\/www.grab.com\/sg\/inside-grab\/stories\/driver-earnings-productivity-efficiency-tech-tools\/","title":{"rendered":"The key to Grab driver-partners earning more: Productivity"},"content":{"rendered":"\t\t
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The Grab experience is as much for drivers as it is for passengers and consumers on our platform. Our teams connect regularly with driver-partners across some 20 channels, because their feedback helps us constantly iterate and improve our services.<\/p>

Of their concerns, earnings consistently comes up as key for driver-partners deciding if they want to spend time driving with Grab.<\/p>

The answer cannot be to simply raise prices, because in a multi-sided marketplace<\/a>, we have to consider the needs of both drivers and consumers. Higher prices also tend to lead to lower demand, which impacts the number of available bookings for driver-partners.\u00a0<\/p>

So the way we help to optimise driver earnings is to improve their productivity, so that they can get more done in the same span of time and earn more for every hour that they\u2019re on our platform. In the second quarter this year, we raised driver earnings per transit hour by 9 per cent year-on-year<\/a>.<\/p>

Productivity gains provide another benefit to our services\u2014improving reliability for consumers. When each driver-partner becomes more productive, you essentially optimise the existing supply pool of drivers, and make Grab\u2019s services more available and affordable for consumers.<\/p>

So the key to that is different tech and product levers that we pull on our end.<\/p>

Here\u2019s a round-up of the tools we\u2019ve created to give productivity a shot in the arm, from the perspective of a delivery-partner and a driver-partner ferrying passengers. Let\u2019s start with deliveries.<\/p>

Deliveries\u00a0<\/h5>