{"id":185449,"date":"2023-05-15T18:05:45","date_gmt":"2023-05-15T10:05:45","guid":{"rendered":"https:\/\/www.grab.com\/sg\/?post_type=editorial&#038;p=185449"},"modified":"2025-12-13T00:13:04","modified_gmt":"2025-12-12T16:13:04","slug":"new-hotspot-navigation-feature-shows-drivers-where-they-need-to-be","status":"publish","type":"editorial","link":"https:\/\/www.grab.com\/sg\/inside-grab\/stories\/new-hotspot-navigation-feature-shows-drivers-where-they-need-to-be\/","title":{"rendered":"New hotspot navigation feature shows drivers where they need to be"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"185449\" class=\"elementor elementor-185449\" data-elementor-post-type=\"editorial\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-640a237 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"640a237\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a443679\" data-id=\"a443679\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5be4e1f gr21-boxed-content  editorial-gr21-boxed-content elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5be4e1f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-96366c5\" data-id=\"96366c5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8a6aec8 elementor-widget elementor-widget-text-editor\" data-id=\"8a6aec8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We all know that in the city, there are the one or two hours a day where traffic slows down and lines start forming for public transportation. But outside of rush hour, driver-partners don\u2019t always know where to be to catch the next booking quickly.<\/p><p>Drivers have generally relied on anecdotal or personal experience to know where demand tends to spike over the course of a day. But this process doesn\u2019t correspond to unusual pockets of demand popping up, and drivers who are unaware and not in the radius of a user booking may end up idling, wasting time and fuel.<\/p><p>To solve this, Grab has started rolling out a feature called hotspot navigation. Driver-partners who are driving around looking for booking requests will see a circle on their maps showing a live view of the nearest area to them where booking demand is high.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a2aa7e elementor-widget elementor-widget-image\" data-id=\"3a2aa7e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1113\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/05\/15180448\/ezgif-5-999d55543f.gif\" class=\"attachment-full size-full wp-image-185472\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-425525f elementor-widget elementor-widget-text-editor\" data-id=\"425525f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>This supplements an existing feature we offer, where the driver app shows a heat map based on average demand for the past seven days. The heat map displays when the driver app launches, and has helped indicate popular zones so driver-partners can navigate there.<\/p><p>The new hotspot feature, in contrast, is based on live demand and not on historical data.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b27d1b elementor-widget elementor-widget-image\" data-id=\"1b27d1b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1536\" height=\"1536\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/05\/15173642\/Hotspot-1536x1536.png\" class=\"attachment-1536x1536 size-1536x1536 wp-image-185457\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/05\/15173642\/Hotspot-1536x1536.png 1536w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/05\/15173642\/Hotspot-250x250.png 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/05\/15173642\/Hotspot-700x700.png 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/05\/15173642\/Hotspot-150x150.png 150w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/05\/15173642\/Hotspot-768x768.png 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/05\/15173642\/Hotspot-120x120.png 120w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/4\/2023\/05\/15173642\/Hotspot.png 1755w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Driver-partners are urged to move to the hot spot in real-time.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-064b043 elementor-widget elementor-widget-text-editor\" data-id=\"064b043\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Early testing of the new hotspot navigation feature showed that the vast majority of driver-partners who went to hotspots found jobs immediately.<\/p><p>In addition to driver-partners, the feature is expected to benefit end-users too. By increasing the availability of drivers in high-demand areas, it\u2019ll raise the chances of users finding a ride.<\/p><p>The feature first rolled out in Singapore, and will come to other countries in the region soon.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0af4b9b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0af4b9b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-efbffa1\" data-id=\"efbffa1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"parent":180237,"menu_order":0,"template":"grab21-default","acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/editorial\/185449"}],"collection":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/editorial"}],"about":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/types\/editorial"}],"version-history":[{"count":19,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/editorial\/185449\/revisions"}],"predecessor-version":[{"id":255537,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/editorial\/185449\/revisions\/255537"}],"up":[{"embeddable":true,"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/editorial\/180237"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/sg\/wp-json\/wp\/v2\/media?parent=185449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}