GrabShuttle Plus

A new on-demand shuttle service booking app.

After 2 years of operations, we have made the decision to discontinue our GrabShuttle Plus service. The last day of service will be on 31 Dec 2019.

What's GrabShuttle Plus?

Introducing the all-new GrabShuttle Plus app, an on-demand shuttle service in Punggol, Sengkang, Bedok, Tampines, Pasir Ris and Changi.

We’ve combined the best of taxi, car and bus services to offer you convenience and flexibility at a very affordable price.

You no longer need to follow a scheduled bus route, simply book your personalized shuttle service directly from your phone immediately or up to 3 days in advance.

Just key in where you want to go and your preferred pick-up time, and GrabShuttle Plus will help find a list of shuttles headed to your destination.

*Special launch offer
Everyone gets 4 GrabShuttle Plus rides FREE. Just apply the promo code SHUTTLEPLUS at the payment screen.

Download the GrabShuttle Plus app from the App Store or Google Play and try it for yourself today!

Why GrabShuttle Plus?


You can request your ride immediately or 3 days in advance. Cut down your travel time with fewer stops and transfers.


When you book a ride with GrabShuttle Plus, your seat is guaranteed. Sit down and relax!


Easily track your shuttle within the app, or schedule your trip in advance to plan your week ahead.

Low Price

Enjoy the convenience of a on-demand ride at a lower price. Fares are as low as $4.

How It Works


Yes, the GrabShuttle Plus service will cease from 1 Jan 2020.

Consumers can continue to book a ride on GrabShuttle Plus until the last day of service on 31 Dec 2019.

After 2 years of operations, we have made the decision to discontinue our GrabShuttle service. This decision will enable us to redirect our efforts into further improving our core transport services to better serve our customers.

Consumers can continue to book a ride on GrabShuttle Plus until the last day of service on 31 Dec 2019. Thereafter, the GrabShuttle Plus app will no longer be in operation.

Any unused ride credits will be refunded to the credit card on your account, which may require up to 30 days depending on your bank processes.

GrabShuttle Plus is a new service that allows passengers to pre-book a seat on a shared vehicle. It is available via a separate GrabShuttle Plus application.

GrabShuttle Plus is a stop-to-stop (pasengers walk to nearby stops) service with non-fixed routes using shuttles. GrabShuttle is a fixed route service. GrabShare is a door-to-door service using cars.

Yes, simply download the GrabShuttle Plus app via the Apple and Google Play stores.

GrabShuttle Plus is available to residents in these regions:

  • Bedok
  • Pasir Ris
  • Punggol
  • Seletar
  • Sengkang
  • Tampines

Service hours are from 0600 to 2200hrs, every day including public holidays.

A range of different sized vehicles (4, 6 and 13 seater) are used. All vehicles are air-conditioned.

Generally, these are points in high-demand locations such as commercial building driveways and residential areas.

GrabShuttle Plus allows you to quickly make a booking and get an immediate confirmation, with a transparent fare structure and guaranteed seat.

Trips are faster and more direct, and locations are tracked in the app.

Absolutely. All vehicles and drivers are appropriately licensed and are covered under commercial insurance.

You can create bookings through the GrabShuttle Plus app.

  1. Simply enter your desired origin and destination, number of passengers and booking date/time.
  2. Choose from the options that are listed (different timings and pick-up points near you).
  3. Book a guaranteed seat to a drop-off point near your destination.
  4. Please arrive at the pick-up point 5 minutes in advance.

All rides are determined by the distance traveled starting from $4.

Each additional passenger on the shared ride is charge $1.

Payment is easy! You can pay via Singapore issued debit/credit cards when you make the booking. Bus drivers will not be able to accept cash nor EZ-Link payments on board.

Refer your friends to register using your unique referral key (Find this in ‘Get Free Rides’ in the app menu. When they use the service, you get free rides!

Once your payment is made, you will receive details on the confirmed booking in the section ‘My Rides’ the app.

Yes, simply choose up to 5 seats. Do note that all passengers in 1 booking need to travel at the same time and get picked up and dropped off at the same stops.

Cancellations are allowed but cancellation fees may apply.

You will be notified when you’re next to be picked up, and you can track your bus in real time in the section “My Rides” in the GrabShuttle Plus app.

They represent the sequence of stops the driver will make before reaching your stop.

Please cancel the active booking and book another ride with the new destination.

Yes, communication between passenger and driver is supported.

Drivers details are visible only when the driver is enroute to your location.

Each bus will have a Grab decal on the bus. The vehicle number will also be reflected in the trip details when you are the next passenger to be picked up.

Simply tell the driver your name (as used in the app), get a seat and enjoy the ride.

Yes, we welcome children on board. Please indicate the number of passengers (including toddler and infant) correctly when making a booking.

For example – if your group consists of 2 adults, 1 toddler and 1 infant, please indicate as 4 passengers.

No. To ensure that all users get to their destinations on time, all buses will strictly follow their schedules. Please be punctual.

No. All seats are by reservation only to ensure that everyone who has bought a ticket gets a seat.

No standing is allowed.

No refunds will be provided due to a missed bus or no-show.

If the bus does not turn up, we will make a full refund for the trip. Please allow up to 1 month for the refund to be processed.

If there is a bus breakdown, we will try and reroute you to another bus. If your trip is cancelled, you will be notified on the app and automatically refunded.

No, these are not supported at this point in time.

Please cancel the active booking and book another ride with the new destination.

Yes, all bulky items that require additional space will require a separate seat booked.