Komsan Chiyadis
GrabFood delivery-partner, Thailand
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From A to B with Grab
02
WHERE TO
Key in your pick-up and drop-off and check the estimated fare.
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CHOOSE THE RIDE
We have a range of cars available for any situation — whether you're after a more luxurious ride or one prepped for your pet.
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YOU'RE ON YOUR WAY
Tap Book and track your driver's approach in real-time. Check it's your ride before you hop in.
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With the “Wait and save” GrabShare option, it can take up to 3 minutes after booking your ride for our system to find you a driver. This time lets us locate passengers heading in the same direction as you and plan the most optimal route.
You can bring one additional passenger on your ride for an additional fee of up to $1 per ride. Make sure you indicate the correct number of passengers before booking.
The number of people and stops of each GrabShare ride is determined by your route and the current demand. While there may be several stops, we’ll give you an estimated time to destination* before you book so you know you’ll arrive on time.
*Journey duration may be impacted by weather and traffic conditions so, if you’re in a hurry, you may want to book a JustGrab ride instead.
No. As GrabShare rides are optimised based on passenger destinations, you can’t change your destination once you’ve booked.
If you need to make a change, cancel your booking and make a new one.
When riding with GrabShare, it’s especially important to be on time to meet your driver.
Your GrabShare driver will wait for up to 3 minutes. After this time, your driver may cancel your booking to ensure their other passengers arrive on time.
If other passengers are happy to wait longer, you’ll incur a $3 waiting surcharge after 3 minutes, and then another $3 surcharge every 5 minutes.
No, you can’t request to be dropped off first. GrabShare routes are automatically sequenced and optimised for all passengers.
If you’re in a hurry, you may want to book a JustGrab ride instead.
Tolls are split amongst all passengers in the car when the GrabShare drivers passes through the toll or ERP gantry.
If it’s just you, you’ll pay the full ERP charge.
If there is another passenger with you, the charge will be split equally.
Yes, you can. However, if you cancel after 3 minutes of being allocated a driver, you’ll be charged a $4 cancellation fee.
GrabShare is an on-demand ridesharing service. You share a ride with another passenger headed in the same direction to reduce your fare and your carbon footprint.
GrabHitch is a social carpooling service that matches you with a non-commercial driver going the same way. GrabHitch drivers are ordinary commuters who give fellow riders a lift to cover a portion of their petrol costs.
Have more questions? View more answers at our Help Centre.
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Komsan Chiyadis
GrabFood delivery-partner, Thailand
COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.
As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.
Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.
