Bring more furry friends around anywhere, anytime.

Certified
Your pet's in safe hands with drivers certified in pet-handling
Insured
Enjoy peace of mind with insurance covering your pet's safety
Affordable
Get you and your best friend from A to B for affordable fares
From A to B with Grab​
01
GET THE APP

Install the Grab app from Apple's App Store or Google Play

02
WHERE TO

Key in your pick-up and drop-off and check the estimated fare.

03
CHOOSE THE RIDE

We have a range of cars available for any situation — whether you're after a more luxurious ride or one prepped for your pet.

04
YOU'RE ON YOUR WAY

Tap Book and track your driver's approach in real-time. Check it's your ride before you hop in.

Sit back and relax. We'll get you where you're going.

Going somewhere?
Check the fare

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You’ve got questions?
We’ve got answers.

GrabPet XL is a specialised, on-demand service with driver-partners who are trained to prioritise the safety and comfort of your pets. A premium is included in the fare to account for the insurance coverage for all pets onboard and 2 fur-friendly seat covers during the commute.

You can take any household pets approved by the Animal & Veterinary Service (AVS) except birds. Your pets must be treated against parasites, ticks, and fleas before the ride and accompanied by at least 1 adult during the commute.

Transportation of pets for commercial purposes or unauthorised trading of pets is not permitted.

Type of PetHow to Transport
DogsLeashed or crated
Cats, Rabbits, Guinea Pigs, Hamsters, Gerbils, Mice, ChinchillasCrated
FishIn a sealed bag or closed fish tank
Red-eared Sliders (Turtle), Land Hermit, Crabs, Green Tree Frogs, Malaysia Box TurtlesIn a closed container

*AVS Second Schedule dog breeds must be muzzled at all times.

You can bring a maximum of:

  • 3 medium-sized pets (e.g. poodles or cats), or
  • 2 large-sized pets (e.g. golden retrievers), or
  • 1 medium-sized and 1 large-sized pets per ride.

Individual GrabPet XL driver-partners may allow extra pets at their own discretion.

Please refer to the seating chart for more information. Kindly note that individual GrabPet XL driver-partners may allow extra pets at their own discretion.

Yes, your pets are automatically insured on every GrabPet XL ride.

Yes, GrabPet XL is available for advance booking. Kindly note that an $8 booking fee will apply.

All GrabPet XL driver-partners are trained to:

  • Prioritise the safety and comfort of your pets
  • Handle and transport various types of pets
  • Read basic body languages of pets
  • Act appropriately if the pets’ behaviours become an issue

The training is conducted in person by an experienced AVS-accredited trainer and is concluded by passing a pet-handling examination.

If your pets soil the vehicle, the driver-partners will need to send their cars for cleaning. Per Grab’s standard policy, please be considerate and compensate the driver-partners accordingly as this affects their earnings. Exchange contact details with your driver-partner and make the necessary arrangements to pay for the cleaning fee.

Your pet must be treated against parasites, ticks, and fleas before any GrabPet XL ride.

According to the Road Traffic Act (Chapter 276, Clause 8), any passenger above the age of one but below the height of 1.35 m (adult or child) must be belted up with approved, age-appropriate devices (e.g. booster seats, car seats, etc.) when travelling in a private-hire vehicle.

It is possible to bring your child on a GrabPet XL ride if the following requirements are met:

  • Baby: If you are commuting with an infant / a baby (less than 1 year old), you must provide an approved, age-appropriate capsule for the ride.

  • Toddler (below 1 m in height): If you are commuting with a toddler (between 1 to 3 years old), you may bring your own approved, age-appropriate car seat for the ride, or check if the driver-partner can provide an IMMI GO / Urban Kanga car seat ($5 surcharge per car seat will be incurred).

  • Child (between 1 – 1.35 m in height): If you are commuting with a child (between 4 to 7 years old), you may bring your own approved, age-appropriate booster seat for the ride, or check if the driver-partner can provide a mifold booster seat ($2 surcharge per booster seat will be incurred).

If these requirements are not met, the booking will have to be declined for the safety of your child.

Have more questions? View more answers at our Help Centre.

MAY WE SUGGEST
Big event planned? Book a mini-van or bus to get your group where they're going with GrabCoach.

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.