Minivans or buses when you need them.
We will no longer be accepting Grabcoach Web Bookings via our website with effect from 1st April 2019. We will be operating as usual via Grab main application. Thank you for your support!
- For safety concerns, large and bulky items are not allowed and driver can refuse service
- The number of luggage a vehicle can accommodate will vary according to 1 luggage per seat booked (a 13 seater with 6 passengers can only take 7 luggage)
Book in Just 2 Taps
Key in your pick-up and drop-off locations to get your estimated fare.
Book Immediately or In Advance
Key in your desired date and time.
Get a Driver
Grab will find you the nearest available driver.
Track Your Driver
Know your driver’s location and estimated time of arrival in real-time.
What is GrabCoach?
GrabCoach is a product under the Grab app that allows passengers to charter different-sized buses and vans to move larger-sized groups.
GrabCoach (13-Seater 3Hrs)
It is a 3 hours 13 Seater charter that can take up to 13 passengers or 6 passengers with luggage. You can travel to multiple locations within the 3-hour at no extra charge
Do I have to download another app for GrabCoach?
No, simply use the same Grab app and just select the relevant GrabCoach icon to make your booking.
What are the vehicle models?
9-seater & 13-seater: Toyota Hiace, Toyota Hiroof, Nissan Urvan
23-seater: Mitsubishi Rosa, Toyota Coaster
40-seater: Scania, Volvo, BYD
Why should I use GrabCoach?
GrabCoach allows you to quickly make a booking and get immediate confirmation, with a transparent fixed fare structure.
Are the vehicles used licensed and insured?
Absolutely. All vehicles and drivers are appropriately licensed and are covered under commercial insurance.
How do I create a booking?
You can create all your bookings through the GrabCoach tab in the Grab app. Just set your pick-up and drop-off points, schedule a trip from 5 minutes before to 7 days in advance, and select ‘Book’. Our servers will look for an available driver.
How do I book in advance?
After filling in your pick-up and drop-off points, click on the ‘Now’ tab and enter your desired date and time.
When will I get confirmation that my booking is successful?
Once a driver has been assigned, you will receive details on the assigned driver in your app.
How is my fare calculated?
The base fares are fixed depending on the size of the vehicle. Additional surcharges may apply (i.e. midnight, waiting time and additional stops).
How do I pay the driver?
Payment is easy! You can choose to pay via debit/credit card, GrabPay credits or cash, but please remember to select either option before you make the booking.
GrabCoach (13-Seater 3Hrs)
Fare is fixed at $180 for 3 hours. Extension in access is at $60 per hour.
Can I ask the driver to do multiple drop-offs?
Yes, additional surcharges apply for extra stops made. Kindly refer to additional surcharges under the relevant GrabCoach sections.
Are children allowed on board the bus?
Yes, we welcome children on board. Each child/infant will require a seat.
Do you allow standing on board?
Due to safety concerns, no standing will be allowed on board.
How do I sign up as a driver?
Please sign up here: https://www.grab.com/sg/driver/
Why should I sign up with Grab?
Drivers on the Grab platform can get access to more jobs without having to do their own marketing or manage payments or customer service.
How am I paid by the passenger?
You can choose to pick-up passengers paying by either debit/credit card, GrabPay credits or cash depending on their booking made. If you pick-up a passenger using GrabPay, your earnings will be credited directly into a digital driver wallet created when you were approved as a driver. This wallet credit can be cashed out at any time. All you have to do is provide us with your bank account details the very first time you ask to cashout.
How about ERP charges?
For GrabCoach, ERP charges are included in the fixed fare that is shown at the time of booking. The passenger will not additional incur ERP charges if the route taken has ERP.