The Hitch Club loyalty programme allows you, Hitch Drivers, to earn points with every drive.
Every $1 in Hitch fares gives you 10 points. When you move up the tiers, you unlock exclusive benefits.
From partnership with Shell to Agoda to Shopee, you'll get access to a realm of rewards based on your tier. There's something for everyone so come, discover and enjoy.
From no-show guarantees to reduced platform fee, we're committed in giving you the experience you deserve.
Sharing the latest tips and deals to help you save more with every drive and improve your ride experience.
16 August 2019
Travel Tips for Your Next Getaway!
Hi Hitch Driver-partners! Do you need to take a breather from your office work or just want to get out [..]
4 March 2019
4 Easy Steps to Renew Your Road Tax
Is your vehicle’s road tax due for renewal soon? Remember to renew your road tax before its expiry date - [..]
24 December 2018
Save more on your travels with Hitch Club!
Thinking of a short getaway before 2018 ends? Why not consider Malaysia, Batam or Bintan? Other than bringing you deals to cut your driving [..]
What is Hitch Club?
Hitch Club is an all-new loyalty programme for GrabHitch drivers to get rewarded for driving.
How can I join?
If you’re already a Hitch Driver, you’ll be automatically enrolled into Hitch Club – no opt-in is required. Simply do one ride to unlock the Rookie tier and start enjoying the benefits! If you’ve yet to be a Hitch Driver, sign up here to join us!
Note that GrabCar driver-partners on GrabHitch platform will be capped at Rookie tier as there is another rewards system Emerald Circle, tailored for professional Grab drivers like you.
Is there a subscription or membership fee?
Nope! Hitch Club is completely FREE for all Hitch Drivers. All you need to do is to complete a ride and unlock Rookie tier for you to start enjoying its benefits!
What benefits will I get?
A wide range of Hitch benefits (GrabHitch driving-related) and partner benefits (fuel, car and lifestyle) that complements your cost saving goals. Check out the benefits table here.
How does Hitch Club work?
Hitch Club operates on a points-based system that is reset every calendar quarter. Simply earn points within the quarter to reach higher tiers and unlock bigger, better benefits.
How do I earn points?
By completing rides! Every $1 in fare gives you 10 points, subjected to multipliers such as weekend rides which earn you 2X more points. Look out for new multipliers from time to time that make Hitching a whole lot more exciting
Can I redeem my points?
Not in the current version. Your points simply determine the tier that you are in and the respective benefits you’re entitled to. As such, you won’t lose any points or be downgraded to a lower tier during the quarter except in cases of refunds on previously completed bookings.
Will my points expire?
Your points balance will be reset to zero at the start of a new quarter.
How do I reach the next tier?
You just have to earn enough points to meet the minimum requirement of the tier you aspire to reach within the quarter. There’s no limit to the number of times you can upgrade during the quarter so go ahead and move from a Rookie to a Champ!
Will I lose my tier or be downgraded?
It depends on how consistent you are. If you have achieved a particular tier this quarter, you’ll get to keep it till the end of the next quarter.
For instance, if I earned enough points to become Champ by Q1, I will still be Champ for the entire duration of Q2 even without doing any rides. However, this also means that in Q3, due to my inactivity, I will be downgraded to be an inactive member, i.e. no benefits. I will then have to complete 1 ride to unlock Rookie and start climbing up the tiers again.
Hence, to ensure I stay as Champ in Q3, I will have to earn the requisite points in Q2.
Remember, your points balance at the end of a quarter determines your starting tier in the new quarter.
How often are my tier and points refreshed?
Currently, updates are on a weekly frequency – we’ll calculate your latest tier and points based on the previous week’s activity (Monday 00:00:00 to Sunday 23:59:59) every Monday.
How do I check my latest tier and points balance?
You may check your profile via your feed in the Grab app (passenger mode) every Monday 2pm (or next working day if Monday falls on a public holiday) for the latest update.
Why can’t I track my progress in real time?
We are working on bringing this feature to you soon! In the meantime, data refresh will be on a weekly basis
If I have done a ride that qualifies me for the next tier, when will the upgrade take effect?
Due to our weekly refresh, upgrading of tiers is not immediate and will only take effect on the next nearest Monday regardless of which day of the previous week was the qualifying ride completed.
For instance, if I am 50 points short of becoming a Go-Getter and I do a ride on Wednesday which gives me 80 points, I will upgrade to Go-Getter on the following Monday, not on Wednesday itself.
Requisite Points to be earned within the calendar quarter
Tier achieved between…
Will be valid until…
Quarter 1: 1 January – 31 March
30 June of that calendar year
Quarter 2: 1 April – 30 June
30 September of that calendar year
Quarter 3: 1 July – 30 September
31 December of that calendar year
Quarter 4: 1 October – 31 December
31 March of the next calendar year