Being a Grab driver-partner means being a part of a community. Whether you’ve been with us for years or months, we want to thank you for taking this journey with us.

We will continuously strive to connect you to the opportunities, support and safeguards you need on and off the road. Click on the tabs below to discover more about how we’re looking after you.

Over the years, we’ve evolved from a ride hailing company, to one that connects different areas of daily life. As we grow, so do your possibilities with us. Scroll down to learn more.

By offering a range of everyday, premium and specialised ride services, we’re able to cater to the different needs of passengers, opening up new earning opportunities for you. Here are just some value-added services you can sign up for.

GrabPet
A comfortable and convenient ride option for passengers with pets.
www.grab.com/sg/driver/transport/pet/
GrabFamily
LTA-approved family-friendly rides for young children under 1.35m.
www.grab.com/sg/driver/transport/family/
GrabAssist
For the elderly and those who need wheelchair assistance.
www.grab.com/sg/driver/transport/grab-assist/

With more Singaporeans staying home due to COVID-19, there has been a greater need for deliveries.

To help you adapt to these rapidly changing circumstances, we’ve worked with LTA to pilot a programme for driver-partners with eligible insurance and all GrabRental driver-partners to accept GrabFood, GrabExpress and GrabMart jobs.

Grab Weekly Cover

As Grab’s contribution to the Special Relief Fund, the Weekly Cover will provide driver-partners who have completed >=200 trips/month in Q4 2019 with a fixed sum of $45 or $85/week per driver-partner; in addition to the Government-funded Support of $10/day per vehicle.

During this time, to counteract the decrease in demand for rides, the Missions scheme will be replaced with the Grab Weekly Cover. It offers a broader base of driver-partners a more attainable target to hit during this time. Allowing for more income security with a fixed weekly payout. There will also be no change to Emerald Circle tiers (no upgrade or demotion).

The work you do connects millions of people in Singapore, enabling them to commute safely and conveniently. And because you go the extra mile for your passengers, we’ll do the same for you with convenient benefits and PayLater options you can enjoy islandwide. It’s our way of saying thank you, for all that you do.

In addition to these, we’ve also put together COVID-19 specific packages to ensure you have the support you need during this time.

It’s important to us that you take a break so you can stay sharp and focused on the road. So we’ve put together benefits that you can enjoy islandwide. For savings on your everyday spend, visit www.grab.com/sg/grabdriverbenefits.

You’ll also now be able to enjoy meal deals from over 75 hawker stalls across the country. Learn more at www.grab.com/sg/grabdriverhawkerdeals.

Just open up your Grab driver app and look under ‘GrabBenefits’ to browse them all.

To show our appreciation for the kindness shown to healthcare professionals, GrabCare driver-partners will enjoy commission rebates on GrabCare rides, as a thank you for your contribution.

Individuals and companies across Singapore have been so moved by the selflessness and dedication displayed that they’ve reached also out to thank you for your support. Open your Grab driver app and look under ‘GrabBenefits’ to redeem these exclusive-to-GrabCare benefits:

In addition to this, Grab will continue to provide additional income support to any driver or delivery-partner hospitalised, quarantined or on LOA. And GrabRentals will also offer free vehicle disinfection on your servicing sessions.

As businesses slowly reopen in phases, ride demand will continue to be affected. None of us know what this means to us in the long term, except that what was once normal in a pre-COVID-19 world will no longer be.

To make it operationally sustainable for us all, we will need to closely monitor market conditions and consider all options including reviewing existing incentives and benefits. We will have more updates for you from mid-June and until then, have made the decision to extend Upfront Commission Reductions till 21 June, 2020 to assist you during this time of change:

We want to be able to support our driver-partner community but have to be realistic that without demand picking up, we will not have the funds to do so. This is by far the biggest challenge we’ve had to face as a community and we need to work together to overcome it.

Note: This will only be applicable for GrabCar rides.

To further assist our GrabRentals hirer-partners as we gradually transition out of the Circuit Breaker period in 3 phases, we’ve extended these support schemes till 21 June, 2020:

In addition to these, GrabRentals hirer-partners can also enjoy:

Vehicle Rental Waiver
Driver-partners who are renting their vehicles from GrabRentals and GrabRentals’ affiliated partners will be reimbursed their rental fee during the quarantine period.

Your safety and wellbeing is of the utmost importance to us. Scroll down to learn about the additional safeguards we’ve put in place for COVID-19 to keep you protected.

Any driver-partner hospitalised, placed under quarantine by the authorities, or on SHN will be provided with the following assistance:

Vehicle Rental Waiver:
Driver-partners who are renting their vehicles from GrabRentals and GrabRentals’ affiliated partners will be reimbursed their rental fee during the quarantine period.

Loss of Income Support:
Driver-partners will get a one-time support of up to S$500 for loss of income during the quarantine period.

This Income Support is available to driver-partners on SHN who have returned from China, Korea, Italy, Iran, Spain, France & Germany during these periods:

Driver-partners should try to submit the following proof of travel documents as soon as possible to facilitate claim processing:

  1. A digital copy of your passport with immigration stamps from above mentioned countries and
  2. Air ticket/travel itinerary/boarding pass showing your departure date from Singapore and arrival date back in Singapore.

Prolonged Medical Leave
Driver-partners can claim up to 85% of your average earnings under the PML scheme. (Applicable for Diamond, Sapphire and Ruby driver-partners, with medical or hospital certs).
Please note: Commission rebates will not be paid out for the affected month.

*Contact our Customer Support via the Help Centre to inform them that you are under quarantine and submit your MOH quarantine order within 60 days from date of receipt of the order. Digital copies of your Quarantine Order will need to be submitted via email. Claims submission will be processed within 60 days of receipt of a Quarantine Order.

Any driver-partner diagnosed with COVID-19 will receive a lump sum payout of either $500 or $1000 (for GrabCare driver-partners) from Chubb to help with their recovery.​

Notes:

  • Driver Care protection is automatically available to all Grab driver and delivery-partners from 19 February–29 June 2020. 
  • Claims must be submitted within 30 days of being diagnosed with COVID-19. 
  • To make a claim, driver and deliver-partners need to complete the claim form and attach a medical report confirming the diagnosis of COVID-19.
  • Claims can be submitted to Chubb via email (a&hclaims.sg@chubb.com) or phone (+65 6299 0988).
  • Chubb will pay as a lump sum payout of either $1,000 or $500, subject to policy terms and conditions.

During this time, we’ve also increased safety measures to keep you protected while on-the-job.

Breaking the circuit relies on all of us. Please remain vigilant by observing these good hygiene practices.

In addition to the government-funded portion of the Special Relief Fund, here’s a list of other Government Income Support & Training Schemes that you may be eligible for.

Self-Employed Person Income Relief Scheme (SIRS) 

Workfare Special Payment

NTUC Care Fund (COVID-19)

Deferment of Personal Income Tax (PIT) for Self-Employed Persons (SEPs)

Additional SkillsFuture Credit (Mid-Career Support)

SEP Training Support Scheme

Workfare Skills Support Scheme
(previously Workfare Training Support Scheme)

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