Terms & Conditions

of current subscription plans

HOW DOES THIS WORK?

  • Purchase this plan and receive your set of vouchers in your “My Rewards” page instantly.
  • Click “Use Now” to use your voucher. Your discounted order will be shown once your voucher has been successfully applied.
  • Use all your vouchers within your billing cycle.

VOUCHER T&CS

  • Valid for use in Singapore only.
  • For the full T&Cs of the vouchers,  please refer to the plan in-app.
  • Not valid to use in conjunction with other Grab promotions or offers (e.g. GrabFood rewards).
  • Valid until the date of expiry, no extensions will be permitted.

PLAN T&CS

  • Valid for selected users only.
  • Plans can be purchased with GrabPay Credits only. Reward points will not be granted.
  • Plans are non-transferable, non-exchangeable and non-refundable.
  • Your plan will be automatically renewed at the end of your billing cycle (unless it is cancelled). Charges will be deducted from your GrabPay Credits Balance on the next billing date. As no notifications will be given pre-renewal, you are strongly advised to monitor your next billing date.
  • You may cancel your plan any time before your next billing date. Cancellations will take effect on the next billing cycle.  You may continue using the vouchers that you have paid for, until the date of expiry, even after cancelling your plan.
  • You may change your plan (upgrade or downgrade) before your next billing date. Changes will take effect on the next billing cycle.
  • If you do not have enough GrabPay Credits balance, your plan will not be automatically renewed. A reminder will be sent to you 2 days before your next billing date. Your plan will be placed “On Hold” for 48 hours, during which you may top up your GrabPay Credits balance to keep your plan. After this 48 hour period, our system will try to renew your plan once again. If that fails, your plan will expire and you will need to re-subscribe to the plan. Re-subscription will be subject to availability.
  • Plans have limited availability. Once they are fully subscribed, they will no longer be available in the Grab app.
  • Grab reserves the right to make changes to your plan at any time. Users will be notified at least 2 billing cycles in advance through email and in-app notifications.

OTHER TERMS

  • Grab reserves the sole and absolute right to withdraw, amend and/or alter any part or the whole terms and conditions of this promotion at any time without giving any prior notice to the participants.
  • Grab also reserves the sole and absolute right to disqualify any participant or reject participants deemed ineligible for the promotion.
  • Available on the latest app version only.

HOW DOES THIS WORK?

  • Purchase this plan and receive your set of vouchers in your “My Rewards” page instantly.
  • Click “Use Now” to use your voucher. Your discounted order will be shown once your voucher has been successfully applied.
  • Use all your vouchers within your billing cycle.

VOUCHER T&CS

  • Valid for use in Singapore only.
  • The “Free Delivery GrabFood Subscription” voucher is valid on GrabFood orders*. *For the full T&Cs, please refer to the plan in-app.
  • Valid on GrabFood orders paid with GrabPay or GrabPay Credits.
  • Not valid to use in conjunction with other Grab promotions or offers (e.g. GrabFood rewards).
  • Valid until the date of expiry, no extensions will be permitted.

PLAN T&CS

  • Plans can be purchased with GrabPay Credits only. Reward points will not be granted.
  • Plans are non-transferable, non-exchangeable and non-refundable.
  • Your plan will be automatically renewed at the end of your billing cycle (unless it is cancelled). Charges will be deducted from your GrabPay Credits Balance on the next billing date. As no notifications will be given pre-renewal, you are strongly advised to monitor your next billing date.
  • You may cancel your plan any time before your next billing date. Cancellations will take effect on the next billing cycle.  You may continue using the vouchers that you have paid for, until the date of expiry, even after cancelling your plan.
  • You may change your plan (upgrade or downgrade) before your next billing date. Changes will take effect on the next billing cycle.
  • If you do not have enough GrabPay Credits balance, your plan will not be automatically renewed. A reminder will be sent to you 2 days before your next billing date. Your plan will be placed “On Hold” for 48 hours, during which you may top up your GrabPay Credits balance to keep your plan. After this 48 hour period, our system will try to renew your plan once again. If that fails, your plan will expire and you will need to re-subscribe to the plan. Re-subscription will be subject to availability.
  • Plans have limited availability. Once they are fully subscribed, they will no longer be available in the Grab app.
  • Grab reserves the right to make changes to your plan at any time. Users will be notified at least 2 billing cycles in advance through email and in-app notifications.

OTHER TERMS

  • Grab reserves the sole and absolute right to withdraw, amend and/or alter any part or the whole terms and conditions of this promotion at any time without giving any prior notice to the participants.
  • Grab also reserves the sole and absolute right to disqualify any participant or reject participants deemed ineligible for the promotion.
  • Available on the latest app version only.

Terms & Conditions

of discontinued subscription plans

Update as of 16 October:

As communicated through email and in-app message*, this plan will be discontinued on 16 December. You may enjoy this plan from now till 16 December, as long as you have sufficient GrabPay Credit balance on each billing date for renewal. If your plan expires due to insufficient balance, you will not be able to re-subscribe to it. 

*For those who have opted in for Grab communications.


HOW DOES THIS WORK?

  • Purchase this plan and receive your set of vouchers in your “My Rewards” page instantly.
  • Click “Use Now” to use your voucher. Your discounted fare/order will be shown once your voucher has been successfully applied.
  • Use all your vouchers within your billing cycle.

VOUCHER T&CS

  • Valid for use in Singapore only.
  • The “$4 off a Grab ride” voucher is valid on all rides except GrabShuttle, GrabHitch, GrabCoach and GrabWheels.
  • The “Free Delivery GrabFood Subscription” voucher is valid on GrabFood orders*. *For the full T&Cs, please refer to the plan in-app.
  • Valid on rides and GrabFood orders paid with GrabPay or GrabPay Credits.
  • Standard tolls and surcharges (if any) are applicable.
  • Not valid to use in conjunction with other Grab promotions or offers (e.g. ride or GrabFood rewards).
  • Valid until the date of expiry, no extensions will be permitted.

PLAN T&CS

  • Plans can be purchased with GrabPay Credits only. Reward points will not be granted.
  • Plans are non-transferable, non-exchangeable and non-refundable.
  • Your plan will be automatically renewed at the end of your billing cycle (unless it is cancelled). Charges will be deducted from your GrabPay Credits Balance on the next billing date. As no notifications will be given pre-renewal, you are strongly advised to monitor your next billing date.
  • You may cancel your plan any time before your next billing date. Cancellations will take effect on the next billing cycle.  You may continue using the vouchers that you have paid for, until the date of expiry, even after cancelling your plan.
  • You may change your plan (upgrade or downgrade) before your next billing date. Changes will take effect on the next billing cycle.
  • If you do not have enough GrabPay Credits balance, your plan will not be automatically renewed. A reminder will be sent to you 2 days before your next billing date. Your plan will be placed “On Hold” for 48 hours, during which you may top up your GrabPay Credits balance to keep your plan. After this 48 hour period, our system will try to renew your plan once again. If that fails, your plan will expire and you will need to re-subscribe to the plan. Re-subscription will be subject to availability.
  • Plans have limited availability. Once they are fully subscribed, they will no longer be available in the Grab app.
  • Grab reserves the right to make changes to your plan at any time. Users will be notified at least 2 billing cycles in advance through email and in-app notifications.

OTHER TERMS

  • Grab reserves the sole and absolute right to withdraw, amend and/or alter any part or the whole terms and conditions of this promotion at any time without giving any prior notice to the participants.
  • Grab also reserves the sole and absolute right to disqualify any participant or reject participants deemed ineligible for the promotion.
  • Available on the latest app version only.

Update as of 16 October:

As communicated through email and in-app message*, this plan will be discontinued on 16 December. You may enjoy this plan from now till 16 December, as long as you have sufficient GrabPay Credit balance on each billing date for renewal. If your plan expires due to insufficient balance, you will not be able to re-subscribe to it. 

*For those who have opted in for Grab communications.


HOW DOES THIS WORK?

  • Purchase this plan and receive your set of vouchers in your “My Rewards” page instantly.
  • Click “Use Now” to use your voucher. Your discounted fare/order will be shown once your voucher has been successfully applied.
  • Use all your vouchers within your billing cycle.

VOUCHER T&Cs

  • Valid for use in Singapore only.
  • The “10% off a ride (up to $3)” voucher is valid on all rides except GrabShuttle, GrabHitch, GrabCoach and GrabWheels.
  • The “20% off a GrabShare ride (up to $4)” voucher is valid on GrabShare rides.
  • The “Free Delivery GrabFood Subscription” voucher is valid on GrabFood orders*. *For the full T&Cs, please refer to the plan in-app.
  • Valid on rides and GrabFood orders paid with GrabPay or GrabPay Credits.
  • Standard tolls and surcharges (if any) are applicable.
  • Not valid to use in conjunction with other Grab promotions or offers (e.g. ride or GrabFood rewards).
  • Valid until the date of expiry, no extensions will be permitted.

PLAN T&CS

  • Plans can be purchased with GrabPay Credits only. Reward points will not be granted.
  • Plans are non-transferable, non-exchangeable and non-refundable.
  • Your plan will be automatically renewed at the end of your billing cycle (unless it is cancelled). Charges will be deducted from your GrabPay Credits Balance on the next billing date. As no notifications will be given pre-renewal, you are strongly advised to monitor your next billing date.
  • You may cancel your plan any time before your next billing date. Cancellations will take effect on the next billing cycle.  You may continue using the vouchers that you have paid for, until the date of expiry, even after cancelling your plan.
  • You may change your plan (upgrade or downgrade) before your next billing date. Changes will take effect on the next billing cycle.
  • If you do not have enough GrabPay Credits balance, your plan will not be automatically renewed. A reminder will be sent to you 2 days before your next billing date. Your plan will be placed “On Hold” for 48 hours, during which you may top up your GrabPay Credits balance to keep your plan. After this 48 hour period, our system will try to renew your plan once again. If that fails, your plan will expire and you will need to re-subscribe to the plan. Re-subscription will be subject to availability.
  • Plans have limited availability. Once they are fully subscribed, they will no longer be available in the Grab app.
  • Grab reserves the right to make changes to your plan at any time. Users will be notified at least 2 billing cycles in advance through email and in-app notifications.

OTHER TERMS

  • Grab reserves the sole and absolute right to withdraw, amend and/or alter any part or the whole terms and conditions of this promotion at any time without giving any prior notice to the participants.
  • Grab also reserves the sole and absolute right to disqualify any participant or reject participants deemed ineligible for the promotion.
  • Available on the latest app version only.

Update as of 16 October:

As communicated through email and in-app message*, this plan will be discontinued on 16 December. You may enjoy this plan from now till 16 December, as long as you have sufficient GrabPay Credit balance on each billing date for renewal. If your plan expires due to insufficient balance, you will not be able to re-subscribe to it. 

*For those who have opted in for Grab communications.


HOW DOES THIS WORK?

  • Purchase this plan and receive your set of vouchers in your “My Rewards” page instantly.
  • Click “Use Now” to use your voucher. Your discounted fare/order will be shown once your voucher has been successfully applied.
  • Use all your vouchers within your billing cycle.

VOUCHER T&CS

  • Valid for use in Singapore only.
  • The “15% off a ride (up to $4)” voucher is valid on all rides except GrabShuttle, GrabHitch, GrabCoach and GrabWheels.
  • The “35% off a GrabShare ride (up to $4)” voucher is valid on GrabShare rides.
  • The “Free Delivery GrabFood Subscription” voucher is valid on GrabFood orders*. *For the full T&Cs, please refer to the plan in-app.
  • Valid on rides and GrabFood orders paid with GrabPay or GrabPay Credits.
  • Standard tolls and surcharges (if any) are applicable.
  • Not valid to use in conjunction with other Grab promotions or offers (e.g. ride or GrabFood rewards).
  • Valid until the date of expiry, no extensions will be permitted.

PLAN T&CS

  • Plans can be purchased with GrabPay Credits only. Reward points will not be granted.
  • Plans are non-transferable, non-exchangeable and non-refundable.
  • Your plan will be automatically renewed at the end of your billing cycle (unless it is cancelled). Charges will be deducted from your GrabPay Credits Balance on the next billing date. As no notifications will be given pre-renewal, you are strongly advised to monitor your next billing date.
  • You may cancel your plan any time before your next billing date. Cancellations will take effect on the next billing cycle.  You may continue using the vouchers that you have paid for, until the date of expiry, even after cancelling your plan.
  • You may change your plan (upgrade or downgrade) before your next billing date. Changes will take effect on the next billing cycle.
  • If you do not have enough GrabPay Credits balance, your plan will not be automatically renewed. A reminder will be sent to you 2 days before your next billing date. Your plan will be placed “On Hold” for 48 hours, during which you may top up your GrabPay Credits balance to keep your plan. After this 48 hour period, our system will try to renew your plan once again. If that fails, your plan will expire and you will need to re-subscribe to the plan. Re-subscription will be subject to availability.
  • Plans have limited availability. Once they are fully subscribed, they will no longer be available in the Grab app.
  • Grab reserves the right to make changes to your plan at any time. Users will be notified at least 2 billing cycles in advance through email and in-app notifications.

OTHER TERMS

  • Grab reserves the sole and absolute right to withdraw, amend and/or alter any part or the whole terms and conditions of this promotion at any time without giving any prior notice to the participants.
  • Grab also reserves the sole and absolute right to disqualify any participant or reject participants deemed ineligible for the promotion.
  • Available on the latest app version only.

Update as of 16 October:

As communicated through email and in-app message*, this plan will be discontinued on 16 December. You may enjoy this plan from now till 16 December, as long as you have sufficient GrabPay Credit balance on each billing date for renewal. If your plan expires due to insufficient balance, you will not be able to re-subscribe to it. 

*For those who have opted in for Grab communications.


HOW DOES THIS WORK?

  • Purchase this plan and receive your set of vouchers in your “My Rewards” page instantly.
  • Click “Use Now” to use your voucher. Your discounted fare/order will be shown once your voucher has been successfully applied.
  • Use all your vouchers within your billing cycle.

VOUCHER T&CS

  • Valid for use in Singapore only.
  • The “$4 off a Grab ride” voucher is valid on all rides except GrabShuttle, GrabHitch, GrabCoach and GrabWheels.
  • Valid on rides paid with GrabPay or GrabPay Credits.
  • Standard tolls and surcharges (if any) are applicable.
  • Not valid to use in conjunction with other Grab promotions or offers (e.g. ride rewards)
  • Valid until the date of expiry, no extensions will be permitted.

PLAN T&CS

  • Plans can be purchased with GrabPay Credits only. Reward points will not be granted.
  • Plans are non-transferable, non-exchangeable and non-refundable.
  • Your plan will be automatically renewed at the end of your billing cycle (unless it is cancelled). Charges will be deducted from your GrabPay Credits Balance on the next billing date. As no notifications will be given pre-renewal, you are strongly advised to monitor your next billing date.
  • You may cancel your plan any time before your next billing date. Cancellations will take effect on the next billing cycle.  You may continue using the vouchers that you have paid for, until the date of expiry, even after cancelling your plan.
  • You may change your plan (upgrade or downgrade) before your next billing date. Changes will take effect on the next billing cycle.
  • If you do not have enough GrabPay Credits balance, your plan will not be automatically renewed. A reminder will be sent to you 2 days before your next billing date. Your plan will be placed “On Hold” for 48 hours, during which you may top up your GrabPay Credits balance to keep your plan. After this 48 hour period, our system will try to renew your plan once again. If that fails, your plan will expire and you will need to re-subscribe to the plan. Re-subscription will be subject to availability.
  • Plans have limited availability. Once they are fully subscribed, they will no longer be available in the Grab app.
  • Grab reserves the right to make changes to your plan at any time. Users will be notified at least 2 billing cycles in advance through email and in-app notifications.

OTHER TERMS

  • Grab reserves the sole and absolute right to withdraw, amend and/or alter any part or the whole terms and conditions of this promotion at any time without giving any prior notice to the participants.
  • Grab also reserves the sole and absolute right to disqualify any participant or reject participants deemed ineligible for the promotion.
  • Available on the latest app version only.

Update as of 16 October:

As communicated through email and in-app message*, this plan will be discontinued on 16 December. You may enjoy this plan from now till 16 December, as long as you have sufficient GrabPay Credit balance on each billing date for renewal. If your plan expires due to insufficient balance, you will not be able to re-subscribe to it. 

*For those who have opted in for Grab communications.


HOW DOES THIS WORK?

  • Purchase this plan and receive your set of vouchers in your “My Rewards” page instantly.
  • Click “Use Now” to use your voucher. Your discounted fare/order will be shown once your voucher has been successfully applied.
  • Use all your vouchers within your billing cycle.

VOUCHER T&CS

  • Valid for use in Singapore only.
  • The “$10 off a Grab ride” voucher is valid on all rides except GrabShuttle, GrabHitch, GrabCoach and GrabWheels.
  • Valid on rides paid with GrabPay or GrabPay Credits.
  • Standard tolls and surcharges (if any) are applicable.
  • Not valid to use in conjunction with other Grab promotions or offers (e.g. ride rewards)
  • Valid until the date of expiry, no extensions will be permitted.

PLAN T&CS

  • Plans can be purchased with GrabPay Credits only. Reward points will not be granted.
  • Plans are non-transferable, non-exchangeable and non-refundable.
  • Your plan will be automatically renewed at the end of your billing cycle (unless it is cancelled). Charges will be deducted from your GrabPay Credits Balance on the next billing date. As no notifications will be given pre-renewal, you are strongly advised to monitor your next billing date.
  • You may cancel your plan any time before your next billing date. Cancellations will take effect on the next billing cycle.  You may continue using the vouchers that you have paid for, until the date of expiry, even after cancelling your plan.
  • You may change your plan (upgrade or downgrade) before your next billing date. Changes will take effect on the next billing cycle.
  • If you do not have enough GrabPay Credits balance, your plan will not be automatically renewed. A reminder will be sent to you 2 days before your next billing date. Your plan will be placed “On Hold” for 48 hours, during which you may top up your GrabPay Credits balance to keep your plan. After this 48 hour period, our system will try to renew your plan once again. If that fails, your plan will expire and you will need to re-subscribe to the plan. Re-subscription will be subject to availability.
  • Plans have limited availability. Once they are fully subscribed, they will no longer be available in the Grab app.
  • Grab reserves the right to make changes to your plan at any time. Users will be notified at least 2 billing cycles in advance through email and in-app notifications.

OTHER TERMS

  • Grab reserves the sole and absolute right to withdraw, amend and/or alter any part or the whole terms and conditions of this promotion at any time without giving any prior notice to the participants.
  • Grab also reserves the sole and absolute right to disqualify any participant or reject participants deemed ineligible for the promotion.
  • Available on the latest app version only.

Update as of 16 October:

As communicated through email and in-app message*, this plan will be discontinued on 16 December. You may enjoy this plan from now till 16 December, as long as you have sufficient GrabPay Credit balance on each billing date for renewal. If your plan expires due to insufficient balance, you will not be able to re-subscribe to it. 

*For those who have opted in for Grab communications.


HOW DOES THIS WORK?

  • Purchase this plan and receive your set of vouchers in your “My Rewards” page instantly.
  • Click “Use Now” to use your voucher. Your discounted fare/order will be shown once your voucher has been successfully applied.
  • Use all your vouchers within your billing cycle.

VOUCHER T&CS

  • Valid for use in Singapore only.
  • The “$10 off a Grab ride” voucher is valid on all rides except GrabShuttle, GrabHitch, GrabCoach and GrabWheels.
  • Valid on rides paid with GrabPay or GrabPay Credits.
  • Standard tolls and surcharges (if any) are applicable.
  • Not valid to use in conjunction with other Grab promotions or offers (e.g. ride rewards)
  • Valid until the date of expiry, no extensions will be permitted.

PLAN T&CS

  • Plans can be purchased with GrabPay Credits only. Reward points will not be granted.
  • Plans are non-transferable, non-exchangeable and non-refundable.
  • Your plan will be automatically renewed at the end of your billing cycle (unless it is cancelled). Charges will be deducted from your GrabPay Credits Balance on the next billing date. As no notifications will be given pre-renewal, you are strongly advised to monitor your next billing date.
  • You may cancel your plan any time before your next billing date. Cancellations will take effect on the next billing cycle.  You may continue using the vouchers that you have paid for, until the date of expiry, even after cancelling your plan.
  • You may change your plan (upgrade or downgrade) before your next billing date. Changes will take effect on the next billing cycle.
  • If you do not have enough GrabPay Credits balance, your plan will not be automatically renewed. A reminder will be sent to you 2 days before your next billing date. Your plan will be placed “On Hold” for 48 hours, during which you may top up your GrabPay Credits balance to keep your plan. After this 48 hour period, our system will try to renew your plan once again. If that fails, your plan will expire and you will need to re-subscribe to the plan. Re-subscription will be subject to availability.
  • Plans have limited availability. Once they are fully subscribed, they will no longer be available in the Grab app.
  • Grab reserves the right to make changes to your plan at any time. Users will be notified at least 2 billing cycles in advance through email and in-app notifications.

OTHER TERMS

  • Grab reserves the sole and absolute right to withdraw, amend and/or alter any part or the whole terms and conditions of this promotion at any time without giving any prior notice to the participants.
  • Grab also reserves the sole and absolute right to disqualify any participant or reject participants deemed ineligible for the promotion.
  • Available on the latest app version only.