Grab Subscription Plans
Subscribe monthly, save daily
Are these subscription plans open and unlimited to all users?
We are in the process of developing and designing new plans to better serve your travel needs. Each subscription plan launched will have a limited number of sign-up available. Once a plan is fully subscribed, they will no longer be listed in the app.
Can I subscribe to multiple plans?
There are currently 3 types of plans offered in Singapore – Commute Plans, All Access Plans, and Food Plans. You may subscribe to one of each plans.
Example 1: If you have a Commute Plan, you can purchase an All Access Plan.
Example 2: If you have a Commute Plan (Basic), you will not be able to purchase a Commute Plan (Extra). Cancel your plan and wait for the next billing cycle to change over to the Commute Plan (Extra).
Please read the terms and conditions carefully before purchasing any plan as they are non-refundable.
How often will my plans be automatically renewed?
Plans will be auto-renewed every 30 days, and charges will be deducted from your GrabPay Credits balance on each billing date. As no notifications will be given, you are strongly advised to monitor your next billing date.
If you have insufficient balance, your plan will not be auto-renewed. Grab will send a top-up reminder to you 2 days before the next billing date, and your plan will be placed “On Hold” for up to 48 hours. During this time, you may top up your balance and manually renew your plan on your Grab app. After this 48 hours, your plan will expire and you will need to re-subscribe to it (subject to availability).
Do I earn GrabRewards points when I purchase a plan?
Points will not be awarded when you purchase any plan. To learn how to earn points, please visit this page.
How do I cancel my plan?
Cancel your plan at any time → go to “My Plans” and select “View” and click on “Cancel Plan”.
Cancellations will take effect on the next billing date. You may continue using your vouchers until the date of expiry, even after cancelling your plan.
I purchased the wrong subscription plan. Can I get a refund?
Plans are non-refundable as per the terms and conditions. If you wish to unsubscribe, remember to “Cancel Plan” before the next billing date.
I’ve used up all my vouchers, can I purchase another one of the same plan?
Each plan is designed to be used over 30 days. Once you have used up all your vouchers, please wait for the next month to get a new set of vouchers.
If you need more vouchers, switch over to plans designed for heavy users (e.g. Commute Plan Extra) and maximise your savings every month!
How can I manage my current plans?
To manage your current plans, head over to “Subscriptions” and click on “My Plans” to see each individual subscription.
Details such as your monthly charges, and your next billing date may be found there.
Will Grab make changes to the plans I’m currently subscribed to?
We reserve the right to make any changes to the plan at any point in time. Prior to making any changes, users will be notified up to 3 months prior through email and in-app notifications.