Thank you for your dedication.

The tireless and unwavering dedication of healthcare professionals like you to taking care of those affected by COVID-19 has inspired us to do more. So we’ve come together with our driver-partners, to launch a temporary ride service during this period, that’s as dedicated to you, as you are to your job.

GrabCare has expanded and is now available to registered users booking a ride from all of Singapore’s public hospitals and these medical facilities:

  • National Centre for Infectious Disease
  • Tan Tock Seng Hospital
  • Singapore General Hospital Campus
  • National University Hospital
  • Ng Teng Fong General Hospital
  • Outram Community Hospital
  • Changi General Hospital
  • Sengkang General Hospital
  • Sengkang Community Hospital
  • KK Women’s and Children’s Hospital
  • Khoo Teck Puat Hospital
  • Alexandra Hospital
  • Bright Vision Hospital
  • Mount Alvernia Hospital

And we are working on expanding the service areas to include other medical facilities and rides from homes to hospitals too.

If you’re a healthcare professional working at any of the locations above, please look out for an invite from us in your work email. And thank you for all your hard work.

20% OFF GrabCare rides for Healthcare Professionals

To help you take a load off after a long day at work, we’ve teamed up with our banking partner UOB to subsidise part of your GrabCare ride. Use promo code ‘UOBGRABCARES’ to enjoy 20% OFF (capped at $3).

Terms & Conditions:

  • Valid for 20% off ride capped at $3.
  • No refunds will be given for any unutilised value.
  • Valid till 31 March 2020, 11:59pm.
  • Limited to 2 redemptions per user.
  • Limited redemptions only.
  • Valid only for GrabCare users.
  • Valid only on GrabCare rides.
  • Valid on rides paid with GrabPay wallet only.
  • Standard tolls, and surcharge (if any) are applicable.

How to book a GrabCare ride:

GrabCare fares will be priced exactly the same as if you made a booking using JustGrab.

Interested in using this service?
If you’re a healthcare professional working at these medical facilities, please look out for an invite from us in your work email.

  • National Centre for Infectious Disease
  • Tan Tock Seng Hospital
  • Singapore General Hospital Campus
  • National University Hospital
  • Ng Teng Fong General Hospital
  • Outram Community Hospital
  • Changi General Hospital
  • Sengkang General Hospital
  • Sengkang Community Hospital
  • KK Women’s and Children’s Hospital
  • Khoo Teck Puat Hospital
  • Alexandra Hospital
  • Bright Vision Hospital
  • Mount Alvernia Hospital

We’re working hard to expand the service to other medical facilities. If you’d like to get in touch to arrange this service, drop us an email at grabcare.sg@grab.com

Frequently Asked Questions

GrabCare is a temporary on-demand service created to support healthcare professionals travelling home from medical facilities. We are working to expand the service to include rides to medical facilities soon.

The service is currently available for healthcare professionals working in:

  1. National Centre for Infectious Disease
  2. Tan Tock Seng Hospital
  3. Singapore General Hospital Campus
  4. National University Hospital
  5. Ng Teng Fong General Hospital
  6. Outram Community Hospital
  7. Changi General Hospital
  8. Sengkang General Hospital
  9. Sengkang Community Hospital
  10. KK Women’s and Children’s Hospital
  11. Khoo Teck Puat Hospital
  12. Alexandra Hospital
  13. Bright Vision Hospital
  14. Mount Alvernia Hospital

We are working to expand the service to more medical facilities across Singapore to serve more healthcare professionals.

We are working to expand the service to more medical facilities so that we can serve as many healthcare professionals across Singapore.

As this is a limited service for healthcare professionals, we advise that you use the other ride types we have available to ensure our frontline healthcare professionals are able to get rides when they need them.

GrabAssist is intended for persons with accessibility needs such as the disabled or elderly. You may find more information here: https://www.grab.com/sg/transport/assist/

We are working hard to enable this service for those who have opted in. Once your institution forwards the sign-up list to Grab, we will update your Grab account with GrabCare. If you do not see GrabCare in your Grab app by the next business day, please contact us for more help!

Yes it is available 24/7. We will continue to review the situation and determine how long the service needs to continue.

Yes, this is just like a JustGrab, so multi-stop ride(s) will be allowed.

We are working to expand the service to include rides to medical facilities soon.

Similar to JustGrab, you can bring along 3 more passengers with you.

No, it is priced exactly the same as our JustGrab service. Standard surcharges apply.