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Ride Subscription Plans (Terms & Conditions)

Short Commute Pass (Basic Plan) Terms & Conditions:

  • Upon purchase, you will received 10 x “$10 OFF next ride” Ride Vouchers in your “My Rewards” page.
  • User will have to manually apply each “$10 OFF next ride” Ride Voucher. Once the $10 discount has been applied, the discounted ride fare will be shown at the booking screen.
  • Ride Vouchers must be used within 30 days from date of purchase. Strictly no extensions or refunds will be accommodated.
  • Ride Vouchers are applicable on all services, excluding GrabShuttle, GrabHitch, GrabExpress and GrabWheels services.
  • Ride Vouchers are valid for pick-up/drop-off locations in Singapore only.
  • Ride Vouchers can only be used on rides paid with GrabPay or GrabPay Credits.
  • Additional tolls and surcharges like ERP (if any) will be chargeable.
  • Ride Vouchers are not applicable to use for multi-stop rides. And changing of destination will not be supported in conjunction with these Vouchers.
  • This pass are non-transferable, and cannot be used in conjunction with other Grab promotions or offers (e.g. Ride Rewards).
  • Please note that these passes can only be purchased via GrabPay Credits. This pass will also be automatically renewed every 30 days and the charges will be automatically deducted from your GrabPay Credits balance at the start of the billing dates.
  • Please note that GrabRewards Points are not awarded along with the purchase of these subscription plans.
  • No notifications will be given pre-renewal; Users are strongly advised to check on the app for their next billing cycle.
  • Users can cancel their pass at any time during the 30 days period. All cancellations will take effect on the next billing cycle.
  • GrabTaxi Pte Ltd reserves the sole and absolute right to withdraw, amend and/or alter any part or the whole terms and conditions of this promotion at any time without giving any prior notice to the participants. GrabTaxi Pte Ltd also reserves the sole and absolute right to disqualify any participant or reject participants deemed ineligible for the promotion (be it under these Terms & Conditions or has engaged in a conduct that the organizer considers inappropriate or unacceptable).
  • Available on the latest app version only.

Short Commute Pass (Extra Plan) Terms & Conditions:

  • Upon purchase, you will received 20 x “$10 OFF next ride” Ride Vouchers in your “My Rewards” page.
  • User will have to manually apply each “$10 OFF next ride” Ride Voucher. Once the $10 discount has been applied, the discounted ride fare will be shown at the booking screen.
  • Ride Vouchers must be used within 30 days from date of purchase. Strictly no extensions or refunds will be accommodated.
  • Ride Vouchers are applicable on all services, excluding GrabShuttle, GrabHitch, GrabExpress and GrabWheels services.
  • Ride Vouchers are valid for pick-up/drop-off locations in Singapore only.
  • Ride Vouchers can only be used on rides paid with GrabPay or GrabPay Credits.
  • Additional tolls and surcharges like ERP (if any) will be chargeable.
  • Ride Vouchers are not applicable to use for multi-stop rides. And changing of destination will not be supported in conjunction with these Vouchers.
  • This pass are non-transferable, and cannot be used in conjunction with other Grab promotions or offers (e.g. Ride Rewards).
  • Please note that these passes can only be purchased via GrabPay Credits. This pass will also be automatically renewed every 30 days and the charges will be automatically deducted from your GrabPay Credits balance at the start of the billing dates.
  • Please note that GrabRewards Points are not awarded along with the purchase of these subscription plans.
  • No notifications will be given pre-renewal; Users are strongly advised to check on the app for their next billing cycle.
  • Users can cancel their pass at any time during the 30 days period. All cancellations will take effect on the next billing cycle.
  • GrabTaxi Pte Ltd reserves the sole and absolute right to withdraw, amend and/or alter any part or the whole terms and conditions of this promotion at any time without giving any prior notice to the participants. GrabTaxi Pte Ltd also reserves the sole and absolute right to disqualify any participant or reject participants deemed ineligible for the promotion (be it under these Terms & Conditions or has engaged in a conduct that the organizer considers inappropriate or unacceptable).
  • Available on the latest app version only.

Flat-Fare Ride Pass (Light Plan) Terms & Conditions:

  • How the projected savings of $31 is calculated: Let’s assume that your average ride fare is $20. When you take 10 rides, you’ll pay $200 ($20 x 10). If you get this plan for $49, you’ll get your next 10 rides at a flat fare of $12 anywhere, anytime. You’ll then spend $49 + ($12 x 10) = $169 instead of $200. Hence, your NET estimated savings is $31. Note that projected savings is an estimate and your actual savings is dependent on your ride fare which varies for each individual user.
  • Once this pass is purchased, you will received 10 x “Flat Fare at $12” Ride Vouchers in your “My Rewards” page.
  • User will have to manually apply each “Flat Fare at $12” Ride Voucher. Once the benefit has been applied, the discounted ride fare of $12 will be shown at the booking screen.
  • Ride Vouchers must be used within 30 days from date of purchase. Strictly no extensions or refunds will be accommodated.
  • Ride Vouchers are applicable only on JustGrab, GrabCar, GrabCar Plus and GrabShare rides. They are not applicable on GrabCar Premium, GrabShuttle, GrabHitch, and GrabTaxi rides, or on GrabAssist, GrabExpress and GrabWheels services.
  • Ride Vouchers are valid for pick-up/drop-off locations in Singapore only.
  • Ride Vouchers are only applicable for rides that cost $12 and above. It cannot be applied to rides below $12.
  • Ride Vouchers can only be used on rides paid with GrabPay or GrabPay Credits.
  • Additional tolls and surcharges, if any, (e.g. ERP or Sentosa Entry Charges) will be chargeable on top of the $12 flat-fare.
  • Ride Vouchers are not applicable to use for multi-stop rides. And changing of destination will not be supported in conjunction with these Vouchers.
  • This pass are non-transferable, and cannot be used in conjunction with other Grab promotions or offers (e.g. Ride Rewards).
  • Please note that these passes can only be purchased via GrabPay Credits. This pass will also be automatically renewed every 30 days and the charges will be automatically deducted from your GrabPay Credits balance at the start of the billing dates.
  • Please note that GrabRewards Points are not awarded along with the purchase of these subscription plans.
  • No notifications will be given pre-renewal; Users are strongly advised to check on the app for their next billing cycle.
  • Users can cancel their pass at any time during the 30 days period. All cancellations will take effect on the next billing cycle.
  • GrabTaxi Pte Ltd reserves the sole and absolute right to withdraw, amend and/or alter any part or the whole terms and conditions of this promotion at any time without giving any prior notice to the participants. GrabTaxi Pte Ltd also reserves the sole and absolute right to disqualify any participant or reject participants deemed ineligible for the promotion (be it under these Terms & Conditions or has engaged in a conduct that the organizer considers inappropriate or unacceptable).
  • Available on the latest app version only.

Flat-Fare Ride Pass (Heavy Plan) Terms & Conditions:

  • How the projected savings of $71 is calculated: Let’s assume that your average ride fare is $20. When you take 20 rides, you’ll pay $400 ($20 x 20). If you get this plan for $89, you’ll get your next 20 rides at a flat fare of $12 anywhere, anytime. You’ll then spend $89 + ($12 x 20) = $329 instead of $400. Hence, your NET estimated savings is $71. Note that projected savings is an estimate and your actual savings is dependent on your ride fare which varies for each individual user.
  • Once this pass is purchased, you will received 20 x “Flat Fare at $12” Ride Vouchers in your “My Rewards” page.
  • User will have to manually apply each “Flat Fare at $12” Ride Voucher. Once the benefit has been applied, the discounted ride fare of $12 will be shown at the booking screen.
  • Ride Vouchers must be used within 30 days from date of purchase. Strictly no extensions or refunds will be accommodated.
  • Ride Vouchers are applicable only on JustGrab, GrabCar, GrabCar Plus and GrabShare rides. They are not applicable on GrabCar Premium, GrabShuttle, GrabHitch, and GrabTaxi rides, or on GrabAssist, GrabExpress and GrabWheels services.
  • Ride Vouchers are valid for pick-up/drop-off locations in Singapore only.
  • Ride Vouchers are only applicable for rides that cost $12 and above. It cannot be applied to rides below $12.
  • Ride Vouchers can only be used on rides paid with GrabPay or GrabPay Credits.
  • Additional tolls and surcharges, if any, (e.g. ERP or Sentosa Entry Charges) will be chargeable on top of the $12 flat-fare.
  • Ride Vouchers are not applicable to use for multi-stop rides. And changing of destination will not be supported in conjunction with these Vouchers.
  • This pass are non-transferable, and cannot be used in conjunction with other Grab promotions or offers (e.g. Ride Rewards).
  • Please note that these passes can only be purchased via GrabPay Credits. This pass will also be automatically renewed every 30 days and the charges will be automatically deducted from your GrabPay Credits balance at the start of the billing dates.
  • Please note that GrabRewards Points are not awarded along with the purchase of these subscription plans.
  • No notifications will be given pre-renewal; Users are strongly advised to check on the app for their next billing cycle.
  • Users can cancel their pass at any time during the 30 days period. All cancellations will take effect on the next billing cycle.
  • GrabTaxi Pte Ltd reserves the sole and absolute right to withdraw, amend and/or alter any part or the whole terms and conditions of this promotion at any time without giving any prior notice to the participants. GrabTaxi Pte Ltd also reserves the sole and absolute right to disqualify any participant or reject participants deemed ineligible for the promotion (be it under these Terms & Conditions or has engaged in a conduct that the organizer considers inappropriate or unacceptable).
  • Available on the latest app version only.