Guarding you in times of need
We know how important it is to be protected, rain or shine. As part of Better 365* and GrabBenefits, we’re proud to introduce Grab Partner Guard, a personal accident plan available to GrabCar and GrabTaxi Driver-Partners.
Underwritten by Chubb Insurance Singapore Limited (Chubb), Grab Partner Guard was developed through a strategic partnership between Chubb and Grab, and can be purchased from Chubb within the convenience of your Grab Driver app.
Grab Partner Guard is designed to protect you and your family in times of need should the unexpected happen. In the event of an unfortunate accident, Grab Partner Guard provides personal accident coverage even when you’re not driving with Grab.
Insurance premiums start from as low as S$12.00 per month, and Driver-Partners have the option to extend the coverage to their partner/spouse.
To kick-start the strategic partnership between Chubb and Grab, you can enjoy the following discounts:
- 1-month free coverage
- 5% discount on annual payment in addition to the 1 month free coverage
Get Guarded Today!
Please visit the Chubb pages via the insurance tab in Grab Driver Rewards on your Grab Driver app to find out more and purchase! Click here for the full list of FAQs.
- Grab Partner Guard is accessible via ‘GrabBenefits’, for Grab Driver app Android v5.36.0 and iOS v1.22.0 onwards
- Payment can only be made online, via Visa or Mastercard
- All claims are to be submitted directly to Chubb
Note: If you are an existing policyholder of Chubb’s insurance product purchased via the Grab Driver Center (GDC) and would like to find out more information on how to upgrade to the Grab Partner Guard, kindly visit the GDC or contact Ms. Jasmine Lai at 9694 8020 (Mondays to Fridays, 9.00am – 5.00pm, excluding weekends and Public Holidays).
Frequently Asked Questions
Who can buy Grab Partner Guard?
This Policy is designed exclusively for Grab Drivers who are Singapore Residents aged between 18 and 70 years old (both ages inclusive). The Policy is renewable up to age 75 years old (age inclusive).
I am over 70 years old; can I purchase Grab Partner Guard?
No, the last entry age to this Policy is 70 years old. If you purchased the Policy before you reach 70 years old, you will be covered up till age 75 years old.
Can I buy Grab Partner Guard if I have pre-existing medical conditions?
Yes. But any condition for which a Doctor was consulted or for which treatment or medication was prescribed prior to the Commencement Date will not be covered.
What happen if I have existing accident coverage?
The benefits in this Policy are payable in addition to any other insurance benefits to which you may be entitled except for those that is on reimbursement basis (Medical Expense and Mobility aid) as specifically stated in the Policy.
Am I covered out of Singapore?
Yes, this Policy provides you with worldwide coverage.
Does my coverage start immediately or there is a waiting period?
The coverage will commence immediately from the date of purchase.
Does the policy only cover me when I am driving?
This policy covers You on any bodily injury resulting from an accident, loss or damages which is not due to an existing illness.
Will my coverage still be valid if I take a break from being a Grab Driver?
Yes, this Policy will continue to cover you as it is transportable.
When and how will I receive my policy?
The Policy document will be sent to you via your registered email address within 3 to 5 working days, upon sign up.
I lost my policy document; what should I do?
To request for a copy of your policy document, you may wish to contact Chubb’s Customer Service Representatives at +65 6299 0988 (Mondays to Fridays 9.00am to 5.00pm (excluding Public Holidays) or write to Chubb at CustomerService.SG@chubb.com.
Can I upgrade/downgrade my coverage limit or add on coverage for my dependents after I purchased the policy?
Yes. Kindly contact Chubb’s Customer Service Representatives at +65 6299 0988 (Mondays to Fridays 9.00am to 5.00pm (excluding Public Holidays) for assistance. Please note that where an Upgrade is the addition of a Spouse and/or a Dependent Child(ren), all references in this definition to Commencement Date should be read as being Upgrade Effective Date in relation to the Spouse and/or the Dependent Child(ren).
How do I make a claim?
Please submit your claims online at the Chubb Claim Centre. Alternatively, you may contact Chubb’s Customer Service Representatives at +65 6299 0988 (Mondays to Fridays 9.00am to 5.00pm (excluding Public Holidays) or write in to Chubb at A&H.Claims.Singapore@chubb.com for assistance.
What documents must I submit for my claim?
For claims, please ensure to complete a claim form and attach:
- Receipts for any expenses that are being claimed;
- Any reports that have been obtained from the police, a carrier or other authorities about an accident, loss or damage;
- Any other documentary evidence related to the accident, loss or damage.
If I seek treatment from a Traditional Chinese Medicine (TCM) Practitioner for an injury due to an accident, will the medical expenses be claimable?
Yes, it is claimable however there is a maximum sub limit of S$750 per injury.
Can I use my spouse or dependent’s payment details?
The policy premium for this Policy is payable by the Main Insured or Insured’s immediate family member.
Is there a free look period?
This Policy has a 30 days Review Period. Any policy premium collected will be refunded to the Insured if cancellation takes place within 30 days from date of purchase.
Will I get a refund should I decided to discontinue the Policy?
- For Policies under monthly premium deduction, cancellation can be done at the end of any Period of Insurance, no refund will be made.
- For Policies under annual premium deduction, cancellation can be done anytime by giving Chubb at least one(1) month’s prior notice, any unused premium will be refunded.
Am I still entitled to the renewal discount from 2nd year onwards?
Yes, the renewal discount of 10% is valid for 2nd and subsequent years.
About Better 365
Better 365 is a commitment made by Grab to improve the lives our Driver-Partners. Thanks to all your valuable feedback, Grab has been able to develop initiatives such as GrabBenefits and the Grab Partner Guard, that look to enhance the Grab Experience, 365 days a year.
Chubb is the world’s largest publicly traded property and casualty insurer. Chubb Insurance Singapore Limited, via acquisitions by its predecessor companies, has been present in Singapore since 1948. Chubb in Singapore provides underwriting and risk management expertise for all major classes of general insurance, including Property & Casualty, Marine, Liability, Financial Lines and Group Personal Accident insurance. As one of the leading providers of Accident & Health insurance through direct marketing, the company partners with financial institutions and other companies to tailor individual policies for their clients and employees. In addition, it offers a suite of customised Personal & Specialty insurance solutions to meet the needs of consumers. Over the years, Chubb in Singapore has established strong client relationships by delivering responsive service, developing innovative products and providing market leadership built on financial strength.
More information can be found at www.chubb.com/sg.