FAQs

1) What are the minimum requirements to drive with Grab?

  • Singaporean with valid PDVL/TDVL.
  • Or Singapore PR employed under a limousine company with valid PDVL
  • Minimum 1 year of driving experience.
  • Accumulated less than 18 Demerit Points (DIPS).
  • Drive with a 4-door car (subject to approval) with the appropriate classification and commercial insurance coverage.
  • Successfully completed Grab Transport Driver Training & Assessment here

 


2) Is there an information session that I can attend to find out more about succeeding on the Grab platform?

In view of recent developments with the COVID-19 situation, the local authorities have advised businesses to take on additional precautionary measures. Hence we have put a pause to the info session program.


3) What incentives does Grab offer?

As a Grab driver-partner, you will receive a weekly email regarding our incentives. For more info, click here.


4) How and when do I get paid?

Our flexible payment options allow for cash jobs. This means you can receive your fare earnings at the end of each trip. Alternatively, for credit card jobs, you will receive payment via your Grab cash wallet and will be able to cash out daily ( minimum $50 per transaction).


5) Does Grab take any commission?

Yes, Grab takes a maximum of 20% commission.


6) I already have a job. Can I still drive with Grab?

Of course! We have a lot of part-time drivers on our platform. This is because there are no minimum hours required to drive with us.


7) I don’t have a car. Can I still drive with Grab?

Sure thing! You have the option of renting from GrabRentals, our recommended fleets, or any other rental company. Rental rates start as low as $50/day.


8) What is PDVL (Private Hire Car Driver’s Vocational Licence)?

PDVL refers to the official licence required for all drivers who wish to provide chauffeured services. This regulation is a requirement by LTA.


9) I have questions. How can I reach you?

Find out more at grab.com/sg/driver/drive/ or send us an inquiry via this help centre form : Grab@SinMing-Online-Support

Do check via the website on the services available at the Grab Driver Centre and book an appointment before heading down to : 

28 Sin Ming Lane, #01-143 Midview City, Singapore 573972

Our opening hours are as follows:

  • Monday – Friday: 10am – 6pm
  • Saturdays, Sundays & PH: Closed

10) I’m ready to sign up to drive with Grab. What are my next steps?

We’re thrilled that you’re taking your first steps with Grab! Please click on the buttons below for a step-by-step guide for driving with Grab.

       


11) I have other commitments on weekdays. Can I submit my application online?

Yes, of course! For drivers who are new to Grab, simply visit register.grab.com at your convenience to submit your application along with your supporting documents.


12) Why does my car need to be registered as Z10/Z11?

This is a requirement by LTA. A Z10/Z11 vehicle log refers to private hire cars.


13) Why does my car need to be commercially insured?

With commercial insurance, both you and your rider will be adequately protected should an accident happen.


14) Does the ownership of my car need to be changed to my new business prior to driving with Grab?

No, as of 1st October 2017, drivers can simply log on to ONE.MOTORING to convert the vehicle scheme for Private hire (Chauffeur) with a fee of $100 (before GST).


15) Does driving with Grab affect my road tax?

No. Road tax is determined by the size of the car and not how it is being used.

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.