GrabFood and GrabMart are on-demand delivery solutions hosted on the Grab mobile application.

GrabMerchant Commerce is not hosted on the Grab app. It is a standalone solution for you to build your online store. You can sign up to be a GrabFood/Mart merchant here.

Our mission at GrabMerchant Commerce is to accelerate your digital journey, and make the digital transition as smooth as possible for your business.

Ecwid is our selected ecommerce partner. Ecwid has 10 years of experience in ecommerce, and a strong solution set for SMEs. Whether you are running a physical store, a small online business on Instagram, or just waiting for your phone to ring, GrabMerchant Commerce can help you reduce operational work, reduce payment risks and improve sales.

GrabMerchant Commerce webstore solution is affordable, feature rich and quick to set up.

If you do a comparison in the market, you will find that the free starter plan GrabMerchant Commerce offers is hard to beat.

In addition, the features of the GrabMerchant Commerce solution are just sufficient for you to reduce operational work related to selling online. If you are a offline store owner and if you are a social seller on Instagram / Facebook, you will find the push catalog feature good to use.

Finally, our Instant Sites are so quick and easy to set up.

All in all, this makes GrabMerchant Commerce a suitable plan.

GrabMerchant Commerce online store builder is affordably priced, feature rich and quick to set up.

As a solution specially tailored for SMEs, you do not need technical knowledge or a huge budget to set-up a digital shop. The online store can be set-up in as fast as 30mins.

With the need for an online storeto strengthen your online presence and your belief in the feature set and value for money that we offer, GrabMerchant Commerce is the ideal choice.

Furthermore, at a later stage, there is also the potential to tap on Grab’s suite of customer and merchant solutions to reach out to customers.

At the moment, the store will not be shown on the Grab app. However, as a merchant, you will be able to get to know other merchants in our seller community. There will be opportunities to explore collaborations.

Yes you can. GrabMerchant Commerce’s platform provides plugins to other websites. For example, you can link your webstore to a WordPress site. In addition, catalog and customer information can be exported or imported via a csv, which facilitates easier migration should the need arise.

If you have an existing website without ecommerce: You can use the plugin provided by our partner Ecwid that is compatible with Wix and WordPress.

If you have an existing website with ecommerce: You can evaluate the product based on fees, existing maintenance cost, ease of use and functionality. Reach out to us on email to share more and we can provide suggestions.

To assist with business continuity during heightened Covid-19 measures, Grab is supporting selected merchant-partners to move from physical to online spaces by offering the following rebates*:
– 50% reimbursement on GrabPay online payment processing fees over 6 months period
– $15 monthly GrabExpress vouchers to defray delivery costs

Merchant-Partners must fulfil the following eligibility criteria in order to qualify for this support bundle:
-SSIC code must start with 47
-Merchant-Partners must have an existing physical retail storefront
-Merchant-Partners must not have any existing online sales channels
-Merchant-Partners must not be a pure online retailer and/or home-based business

Click here to register interest.

*Subject to T&C, further details to be shared upon registration