Komsan Chiyadis
GrabFood delivery-partner, Thailand
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How we gather and translate knowledge on the ground to develop the Grab superapp
How Grab brings new products to life through experimentation
Grab is dialling up its focus on experimentation and innovation this year. Here’s why
April 24, 2024
5 Grab features that make booking rides easier
All you need to know to make booking rides on the Grab app much quicker and smoother.
March 15, 2024
How Grab’s tenth hackathon helped fast-track generative AI ideas from pilot to launch
Grab completed its tenth Grabathon last year, encouraging employees to build experimental features based on generative AI. The recurring event is a cornerstone of innovation at Grab.
January 26, 2024
The evolution of Grab’s merchant app: from order management system to digital toolkit for MSME growth
The GrabMerchant app helps small businesses manage orders, reach new customers, grow their business, and even take out loans.
November 9, 2023
Group orders just got an update because more people are eating together
Users can expect a new bill splitting feature, QR code invite and order deadlines.
October 20, 2023
Grab’s in-app speeding alerts are now harder to miss
A design update to make sure drivers are alerted when they’ve exceeded the speed limit.
October 13, 2023
We’ve cut the number of steps it takes to join Grab as a driver
With demand for rides going up, we built onboarding into our driver app, lowering the friction for driver-partners to drive on the Grab platform.
July 19, 2023
GRRRRAAABB! Listen to Grab’s new ‘sonic logo’
When a Grab merchant-partner gets a new order, their point-of-sale device will sing.
July 11, 2023
The Grab app will now show when each user’s delivery fee is set
GrabFood delivery fees are set and kept constant as users browse, so that people can order with confidence.
July 7, 2023
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Komsan Chiyadis
GrabFood delivery-partner, Thailand
COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.
As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.
Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.
