Insights

Perspectives and findings from the Grab ecosystem
IMPACT

This is the woman raising the bar of Grab’s safety standards

Kimberly Lim talks product development and the future of bespoke safety in transportation
April 6, 2023

Impact

Sustainability, social good and the communities we serve

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Partners

Stories of our partners and how we support our network

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How gift shop Sweet Spring stands out on GrabMart with savvy marketing strategies
Sweet Spring went from being a flower supplier to an online business that serves retail customers directly.
April 19, 2024
Singapore
Efficient kitchen, happy customers: Thailand’s Lucky’s Hungry shows how it’s done
Restaurants who deliver through Grab can rely on a number of practical tools to help them with order management and swift preparation
April 12, 2024
Thailand
How Grab helps driver-partners get rest between bookings and orders
With several rest stops across Southeast Asia’s big cities, and an in-app fatigue monitoring system, Grab driver-partners are encouraged to take breaks in between bookings.
February 7, 2024
Grab’s new car rental scheme in Indonesia offers drivers a path to car ownership, with maximum flexibility
Not everyone who wants to make an income through Grab already owns a car. In Indonesia, Grab’s new car rental scheme evolved to meet drivers’ needs.
January 17, 2024
Indonesia
For travellers to Thailand and other SEA destinations, Grab makes airport rides easy
Grab made improvements to make arriving at an overseas destination less daunting. Phuket and Chiang Mai airports are the latest to receive upgrades.
December 30, 2023
Thailand
MOVE IT motorcycle taxis are gaining traction in the Philippines
MOVE IT’s partnership with Grab in the Philippines brought improved safety and navigation features, as well as parcel delivery to motorcycle taxi-hailing app.
December 20, 2023
Philippines
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Trends

Findings from our data into user behaviour, drivers and the superapp ecosystem

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Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.