GrabCare is now LIVE, thanks to our driver-partners.

The tireless and unwavering dedication of our healthcare professionals to taking care of those affected by the Novel Coronavirus (COVID-19) has inspired us to do more. So we’ve come together with our driver-partners, to launch a temporary ride service during this period, that’s as dedicated to them, as they are to their jobs. Because the least we can do to show our appreciation, is to make sure that rides are available in their work area after a day at work.

GrabCare is now LIVE, thanks to our driver-partners.
For the time being, it will be available to registered users booking a ride from the National Centre for Infectious Disease and Tan Tock Seng Hospital. But we will be expanding the service areas to include other medical facilities and rides from homes to hospitals too.

How to book a GrabCare ride:

There will be no surcharge for GrabCare rides.
GrabCare fares will be priced exactly the same as if you made a booking using JustGrab.

Interested in using this service?
If you’re healthcare professional working at the National Centre for Infectious Disease or Tan Tock Seng Hospital, please look out for an invite from us in your work email. 

We’re working hard to expand the service to other medical facilities. If you’d like to get in touch to arrange this service, drop us an email at grabcare.sg@grab.com

Frequently Asked Questions

GrabCare is a temporary on-demand service created to support healthcare professionals travelling home from medical facilities. We are working to expand the service to include rides to medical facilities soon.

The service is currently available for healthcare professionals working in National Centre for Infectious Disease and Tan Tock Seng Hospital. We are working to expand the service to more medical facilities across Singapore to serve more healthcare professionals.

We are working to expand the service to more medical facilities so that we can serve as many healthcare professionals across Singapore.

As this is a limited service for healthcare professionals, we advise that you use the other ride types we have available to ensure our frontline healthcare professionals are able to get rides when they need them.

GrabAssist is intended for persons with accessibility needs such as the disabled or elderly. You may find more information here: https://www.grab.com/sg/transport/assist/

We are working hard to enable this service for those who have opted in. Once your institution forwards the sign-up list to Grab, we will update your Grab account with GrabCare. If you do not see GrabCare in your Grab app by the next business day, please contact us for more help!

Yes it is available 24/7. We will continue to review the situation and determine how long the service needs to continue.

Yes, this is just like a JustGrab, so multi-stop ride(s) will be allowed.

We are working to expand the service to include rides to medical facilities soon.

Similar to JustGrab, you can bring along 3 more passengers with you.

No, it is priced exactly the same as our JustGrab service. Standard surcharges apply.