GrabFood/GrabExpress x GrabCar Programme

In light of the COVID-19 situation, we understand your worries, and are working hard to provide more job opportunities for you.

As such, we’re launching a new initiative for partners with appropriate insurance coverage – here’s your chance to boost your earnings with GrabFood and GrabExpress!  You can play a part to help ensure our customers get their food fresh and packages on time. 

Participate in this programme to be eligible for GrabExpress and GrabFood jobs; this means maximising your time and earnings, while still enjoying the flexibility of being a driver-partner! 

Step 1: Register (Selected driver partner will receive a confirmation SMS with more details)

Step 2: Complete your training

Step 3: Receive an SMS for collection of your FREE GrabFood Gear (Approx 3-5 working days)

Step 4: Start delivering!

This pilot programme is open to partners with appropriate insurance coverage GrabFood Gear Promotion Sign up now to receive the required GrabFood delivery bags for FREE! 1 x Halal Bag (Limited, while stocks last) – All partners are encouraged to deliver food orders with a Thermal bag

When can you receive GrabFood/GrabExpress jobs?

GrabFood
Weekdays: will be available between 00:00am to 06:30am AND 10:00am to 00:00am.
Weekend: Whole day

GrabExpress:
Both Weekdays & Weekend:
GrabExpress orders will only be available between 10:00am to 11:00pm.

above operating hours wef 31st Mar 2020

Fare Highlight

Perks & Benefits of Delivering with GrabFood & GrabExpress

Additional Earnings

Additional earnings as you help deliver food to hungry customers during your off-peak hours!

Flexibility

You call the shots. Schedule your own working hours – even if it is an hour or a day.

Zero or Low Commission

Enjoy zero commissions for GrabFood deliveries and 20% for GrabExpress deliveries.

Frequently Asked Questions

Grab is currently the only platform approved by LTA to allow PDVL drivers to deliver food as a means of additional earnings. Note that providing a commercial courier service using a Private-Hire Car other than Grab’s related service is still not lawful under LTA’s regulations.

You must be covered by your insurer for commercial courier service (eg. Food/Parcel delivery)

Yes, you will be able to receive jobs from all service type (GrabCar,GrabTaxi, GrabExpress and GrabFood) one at a time. You are however, not able to fetch a passenger and delivery food/items at the same time.

Upon signing up, we will send the selected driver-partners a GrabFood x GrabExpress training link. It is compulsory to complete the online training before we notify you for the collection of your FREE GrabFood gear.  Thereafter, it will take up to 5 working days for your account to be activated.

An in-principle approval has been issued under the following insurers below to extend motor insurance to commercial courier services. Personal injury and accidents will be covered in accordance with Grab’s Group Personal Accidents.

1) MSIG (only for GrabRentals Fleet)
2) NTUC Income
3) Insurer under Fleet Partners (eg. Lion City,Prime Group)
4) FWD
5) Tokio Marine Insurance
6) AIG – partners are required to seek insurer approval letters via https://www.aig.sg/aboutus/contact and submit letter via signup form in step 1 above
7) AXA – partners are required to seek insurer approval letters via https://www.axa.com.sg/customer-care/contact-us and submit letter via signup form in step 1 above
8) Liberty Insurance – partners are required to seek email approval from insurers via email to motorquotation@libertyinsurance.com.sg

if your insurers does not belong to the above list, you can approach your insurers to get written approval

No, GrabFood and/or GrabExpress jobs do not count towards GrabCar’s incentives.

No, you will only get back-to-back orders within the same service type. This means you can receive another GrabCar trip when you are currently on a GrabCar ride, but you will not be able to receive a GrabFood job. The same applies for when you are on a GrabFood delivery, you can receive another GrabFood back-to-back order, but not for GrabCar rides.

You can turn off the service type via your driver profile in the Grab Driver App.

Find out more here: https://www.grab.com/sg/blog/grabcar-driver-grabfood-grabexpress/

As long as you are still activated as a PHV dax in our system, the Grab’s Special Relief Fund (SRF) will still be offered.

You do not need to pay upfront for any GrabFood jobs. Driver-partners are encouraged to bring cash on hand for COD orders for small change for customers

No commission will be charged for all GrabFood jobs.

Yes, you will be required to store the food in the provided GrabFood delivery bag to ensure food hygiene. You are encouraged to keep the food within the bag and in your car boot.

The commission deduction for GrabExpress will be 20% of trip fare

In the unfortunate event of any damage to the items on delivery, each delivery is covered for up to SGD200 per delivery.

No, we do not provide reimbursement for parking fee during a delivery