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GrabCar Economy Incentive FAQs (Weekends)

GrabCar Economy Incentive FAQs

Q1: I am a loyal GRAB driver. Do I earn more with this promotion? How do I maximize this promotion?

A1: This incentive rewards our loyal partners who drive in high demand areas with higher guarantees! Maximize your guarantee by driving in these eligible pick-up areas during each specific time slots.

For example: If you drive during Fri (16:30-19.59), you will receive a higher guarantee ($23) if your trip originates from CBD, Harbourfront, Queenstown and Sentosa than from other areas ($16).


Q2: What does Grab guarantee me?
A2: Grab guarantees an average fare per trip for each specified period. This means that across all eligible days, we add up your fares for the specified hours – if you don’t earn the guaranteed average fare, we top up the difference! As per industry practice, Grab collects commissions (20%) on fare top-ups. As usual, if you earn more than the guarantee, you keep all the fares you earn!


Q3: How long do I have to collect the total fares? How are total fares calculated?
A3: A specified time period includes all specified hours for all the specified days. e.g. If a specified time period is Friday (16:30-19.59), this means that your trips in these 3.5 hours will be eligible for the incentive.

Q4: Is there still a minimum earnings target?
A4: To make this simpler for you, we’ve removed the minimum earnings target from our Average Fare Guarantee incentives. However, there will still be a minimum earnings target for the weekday peak hour cash bonus. All fare calculations are based on the fixed price displayed on job card when the trip is assigned. This excludes surcharges for additional stops, waiting time and tolls, etc. If there are repeated passengers, only the first trip counts.

Q5: Is there a Trip-Per-Hour criteria? Do online hours matter? How is the Eligibility criteria calculated?
A5: There is no Trip-Per-Hour or online time requirement.  Your incentives are calculated based on trips. More trips = higher guarantee! AR & CR are based on total trips for the week (Monday to Sunday). DR is based on your driver rating on Sunday 2359. AR, CR & DR are calculated across all GC Economy, GC Economy 6-Seater and Grab Family trips taken (so there is no separate 6-Seater AR for example).


Q6: Could I have examples of how the average fare guarantee promotion works?
A6:
Example 1
During Fri (16.30 – 19.59) block, you did 4 pick ups starting from the CBD, Harbourfront, Queenstown and Sentosa areas. You are guaranteed $23 per trip. This means you will get $92 ($23 x 4) in fares guaranteed!
Example 2
During Saturday (0600 – 1359) block, you did 12 pick ups. You are guaranteed $17 per trip. This means you will get $204 ($17 x 12) in fares guaranteed!

Q7: What is the CBD area?

A7:


Q8: What is the Queenstown Area?

A8

Queenstown Area


Q9: What is the Harbourfront (HF) Area?

A9

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Q10: What is the Sentosa Area?

A10

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